CDW Sirius Quick Order Services (SQOS) Offerings
Quick Order Services (SQOS) are a specific type of professional service that have pre-determined tasks and pricing.
Below is a current list of available Quick Order Services as well as associated part numbers and service briefs. Find terms for any other service contracts here.
PART NUMBER: SIR-CIS-NET-002
CDW — Cisco Secure Firewall Essentials Implementation
CDW — CISCO SECURE FIREWALL ESSENTIALS IMPLEMENTATION
SERVICE BRIEF: SIR-CIS-NET-002
Seller will perform the following:
This project will consist of the implementation of up to (1) stand-alone, or (1) active/standby pairs of Cisco Secure Firewall(s) to be either locally managed or managed by an existing/inproduction Cisco Secure Firewall Management Center deployment.
Seller will assist customer with the migration to, or implementation of a Cisco Secure Firewall solution.
The professional services engagement includes:
- Cisco Secure Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-CIS-NET-003
CDW — Cisco Secure Firewall Essentials Plus Implementation
CDW — CISCO SECURE FIREWALL ESSENTIALS PLUS IMPLEMENTATION
SERVICE BRIEF: SIR-CIS-NET-003
Seller will perform the following:
This project will consist of the implementation of up to (2) stand-alone, or (2) active/standby pairs of Cisco Secure Firewall(s) to be either locally managed or managed by an existing/in production Cisco Secure Firewall Management Center deployment.
Seller will assist customer with the migration to, or implementation of a Cisco Secure Firewall solution.
The professional services engagement includes:
- Cisco Secure Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-CIS-NET-004
CDW — Cisco Secure Firewall Advanced Implementation
CDW — CISCO SECURE FIREWALL ADVANCED IMPLEMENTATION
SERVICE BRIEF: SIR-CIS-NET-004
Seller will perform the following:
This project will consist of the implementation of up to (4) stand-alone, or (4) active/standby pairs of Cisco Secure Firewall(s) to be either locally managed or managed by an existing/in production Cisco Secure Firewall Management Center deployment.
Seller will assist customer with the migration to, or implementation of a Cisco Secure Firewall solution.
The professional services engagement includes:
- Cisco Secure Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-COH-CVG-003
CDW-Cohesity Advanced Medium Cluster Implementation - Onsite
CDW QUICK ORDER SERVICES FOR COHESITY ADVANCED MEDIUM CLUSTER IMPLEMENTATION - ONSITE
SERVICE BRIEF: SIR-COH-CVG-003
For each quantity listed in the proposal, the Cohesity Advanced Medium Cluster Implementation service provides the Customer with a new deployment of one (1) Cohesity cluster, of less than sixteen (16) nodes, at one (1) physical or one (1) remote Data Center.
The Seller Engineer assigned to this project will work together with Customer to plan and implement a new Cohesity Cluster.
Seller will:
- Lead design and planning session
- Install and configure Hardware and Software solution
- Integrate the Cohesity cluster with the Customer infrastructure
Work under this Scope of Engagement may be performed on either physical or virtual Cohesity clusters only.
PART NUMBER: SIR-COH-CVG-004
CDW-Cohesity Basic Medium Cluster Implementation - Remote
CDW QUICK ORDER SERVICES FOR COHESITY BASIC MEDIUM CLUSTER IMPLEMENTATION - REMOTE
SERVICE BRIEF: SIR-COH-CVG-004
For each quantity listed in the proposal, the Cohesity Basic Medium Cluster Implementation service provides the Customer with a new deployment of one (1) Cohesity cluster, of less than sixteen (16) nodes, at one (1) physical or one (1) remote Data Center.
The Seller Engineer assigned to this project will work together with Customer to plan and implement a new Cohesity Cluster. Services will be delivered remotely.
Seller will:
- Lead design and planning session
- Configure Software solution
- Integrate the Cohesity cluster with the Customer infrastructure
Work under this Scope of Engagement may be performed on either physical or virtual Cohesity clusters only.
PART NUMBER: SIR-COH-CVG-005
CDW-Cohesity Advanced Medium Cluster Implementation - Remote
CDW QUICK ORDER SERVICES FOR COHESITY ADVANCED MEDIUM CLUSTER IMPLEMENTATION - REMOTE
SERVICE BRIEF: SIR-COH-CVG-005
For each quantity listed in the proposal, the Cohesity Advanced Medium Cluster Implementation service provides the Customer with a new deployment of one (1) Cohesity cluster, of less than sixteen (16) nodes, at one (1) physical or one (1) remote Data Center.
The Seller Engineer assigned to this project will work together with Customer to plan and implement a new Cohesity Cluster. This work will be performed remotely.
Seller will:
- Lead design and planning session
- Install and configure software solution
- Integrate the Cohesity cluster with the Customer infrastructure
Work under this Scope of Engagement may be performed on either physical or virtual Cohesity clusters only.
PART NUMBER: SIR-COH-CVG-006
CDW-Cohesity DataHawk Implementation
CDW QUICK ORDER SERVICES FOR COHESITY DATAHAWK IMPLEMENTATION
SERVICE BRIEF: SIR-COH-CVG-006
For each quantity listed in the proposal, the Cohesity DataHawk Implementation service provides the Customer with a new deployment of the DataHawk software solution to one (1) physical or virtual Cohesity cluster.
The Seller Engineer assigned to this project will work together with Customer to plan and implement the DataHawk service within Customer’s existing Cohesity cluster.
Seller will:
- Lead design and planning session
- Install and configure software solution
PART NUMBER: SIR-COH-CVG-007
CDW-Cohesity FortKnox Implementation
CDW QUICK ORDER SERVICES FOR COHESITY FORTKNOX IMPLEMENTATION
SERVICE BRIEF: SIR-COH-CVG-007
For each quantity listed in the proposal, the Cohesity FortKnox Implementation service provides the Customer with a new deployment of the FortKnox Data Isolation and Recovery software solution to three (3) physical or virtual Cohesity clusters.
The Seller Engineer assigned to this project will work together with Customer to plan and implement the FortKnox service within Customer’s existing Cohesity cluster.
Seller will:
- Lead design and planning session
- Install and configure software solution
PART NUMBER: SIR-COH-CVG-008
CDW-Cohesity FortKnox Implementation
CDW QUICK ORDER SERVICES FOR COHESITY FORTKNOX IMPLEMENTATION
SERVICE BRIEF: SIR-COH-CVG-008
Seller will perform the following:
Review Customer’s Cohesity environment to ensure that security best practices are being followed and recommend remediation methods for issues that are discovered.
PART NUMBER: SIR-COH-CVG-010
CDW-Cohesity Node Expansion - Remote
CDW QUICK ORDER SERVICES FOR COHESITY NODE EXPANSION - REMOTE
SERVICE BRIEF: SIR-COH-CVG-010
For each quantity listed in the proposal, this service delivers deployment of up to four. (4) Cohesity Nodes. This service provides remote initialization of appliances and cluster integration of new nodes. This service includes:
- Planning and site readiness review
- Resource coordination and single point of contact
PART NUMBER: SIR-DEL-STG-016
Dell EMC PowerStore Expansion Enclosure Add-on
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE EXPANSION ENCLOSURE ADD-ON
SERVICE BRIEF: SIR-DEL-STG-016
This service provides the deployment of one (1) additional Disk Expansion Enclosure with a new deployment of a PowerStore solution. This service requires the purchase with a qualifying Sirius PowerStore implementation service. The deployment includes installation, storage configuration, provisioning, and verification of storage access to up to one (1) additional Disk Expansion Enclosure.
PART NUMBER: SIR-DEL-STG-026
Dell EMC Project Management – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR DELL EMC PROJECT MANAGEMENT 8 HOURS
SERVICE BRIEF: SIR-DEL-STG-026
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Project Management Resource for project control and oversight in order to keep the customer informed. Tasks may include:
- Prepare and facilitate project kickoff meeting
- Define milestones, schedule, roles, and responsibilities
- Serve as Sirius’ single point of contact and escalation point
- Identify and engage Sirius resources to execute the project tasks
- Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
- Ensure deliverables, terms, and conditions are met
- Prepare and provide client project completion and survey documentation
The specific Project Management Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-DEL-STG-030
Dell EMC VxRail Single Node Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC VXRAIL SINGLE NODE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-030, SIR-DEL-STG-004
For each quantity listed in the proposal, this service deploys one (1) VxRail node (or Witness appliance) as part of a VxRail cluster that is associated with a specific hardware platform recently purchased. The hardware installation provides onsite hardware racking into customer supplied racks, cabling, powering up, initializing a new Dell EMC VxRail cluster within the Customer’s environment. We start with a site readiness review, planning and recommendations. A single point of contact for localized project management. Post-deployment configuration assistance, testing, and product orientation will provide a solid start.
- This service implements one (1) VxRail node (or Witness appliance) within one (1) VxRail cluster
- Gain a full understanding of the current state of the existing environment
- Planning and physical deployment of the VxRail solution
- Project Management for single point of contact and resource coordination
- Project documentation and knowledge transfer
- Verify connectivity and complete deployment verification
PART NUMBER: SIR-DEL-STG-031
Dell EMC PowerStore 5XX T Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-031, SIR-DEL-STG-032, SIR-DEL-STG-033, SIR-DEL-STG-034, SIR-DEL-STG-035, SIR-DEL-STG-007, SIR-DEL-STG-023, SIR-DEL-STG-008, SIR-DEL-STG-009
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerStore T series appliance. This service provides onsite hardware racking, powering up, initialization, integration and storage provisioning for up to four (4) hosts with supported multipath software. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of PowerStore solution including test and acceptance
- Deliverables including product demonstration and build documentation
- Project coordination and single point of contact
- This service includes the following components
- One (1) PowerStore T appliance
- Four (4) hosts
- Sixteen (16) zones
NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs
PART NUMBER: SIR-DEL-STG-032
Dell EMC PowerStore 1XXX T Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-031, SIR-DEL-STG-032, SIR-DEL-STG-033, SIR-DEL-STG-034, SIR-DEL-STG-035, SIR-DEL-STG-007, SIR-DEL-STG-023, SIR-DEL-STG-008, SIR-DEL-STG-009
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerStore T series appliance. This service provides onsite hardware racking, powering up, initialization, integration and storage provisioning for up to four (4) hosts with supported multipath software. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of PowerStore solution including test and acceptance
- Deliverables including product demonstration and build documentation
- Project coordination and single point of contact
- This service includes the following components
- One (1) PowerStore T appliance
- Four (4) hosts
- Sixteen (16) zones
NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs
PART NUMBER: SIR-DEL-STG-033
Dell EMC PowerStore 3XXX T Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-031, SIR-DEL-STG-032, SIR-DEL-STG-033, SIR-DEL-STG-034, SIR-DEL-STG-035, SIR-DEL-STG-007, SIR-DEL-STG-023, SIR-DEL-STG-008, SIR-DEL-STG-009
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerStore T series appliance. This service provides onsite hardware racking, powering up, initialization, integration and storage provisioning for up to four (4) hosts with supported multipath software. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of PowerStore solution including test and acceptance
- Deliverables including product demonstration and build documentation
- Project coordination and single point of contact
- This service includes the following components
- One (1) PowerStore T appliance
- Four (4) hosts
- Sixteen (16) zones
NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs
PART NUMBER: SIR-DEL-STG-034
Dell EMC PowerStore 5XXX T Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-031, SIR-DEL-STG-032, SIR-DEL-STG-033, SIR-DEL-STG-034, SIR-DEL-STG-035, SIR-DEL-STG-007, SIR-DEL-STG-023, SIR-DEL-STG-008, SIR-DEL-STG-009
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerStore T series appliance. This service provides onsite hardware racking, powering up, initialization, integration and storage provisioning for up to four (4) hosts with supported multipath software. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of PowerStore solution including test and acceptance
- Deliverables including product demonstration and build documentation
- Project coordination and single point of contact
- This service includes the following components
- One (1) PowerStore T appliance
- Four (4) hosts
- Sixteen (16) zones
NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs
PART NUMBER: SIR-DEL-STG-035
Dell EMC PowerStore 9XXX T Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-031, SIR-DEL-STG-032, SIR-DEL-STG-033, SIR-DEL-STG-034, SIR-DEL-STG-035, SIR-DEL-STG-007, SIR-DEL-STG-023, SIR-DEL-STG-008, SIR-DEL-STG-009
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerStore T series appliance. This service provides onsite hardware racking, powering up, initialization, integration and storage provisioning for up to four (4) hosts with supported multipath software. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of PowerStore solution including test and acceptance
- Deliverables including product demonstration and build documentation
- Project coordination and single point of contact
- This service includes the following components
- One (1) PowerStore T appliance
- Four (4) hosts
- Sixteen (16) zones
NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs
PART NUMBER: SIR-DEL-STG-037
Dell EMC PowerStore 2 Hosts Add-on
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE 2 HOST ADD-ON
SERVICE BRIEF: SIR-DEL-STG-037, SIR-DEL-STG-013
This service provides the deployment of two (2) additional hosts with a new deployment of Sirius PowerStore solution. This service requires the purchase with a qualifying Sirius PowerStore implementation service. The deployment includes storage configuration, provisioning, and verification of storage access for up to two (2) additional hosts and includes eight (8) additional zones.
PART NUMBER: SIR-DEL-STG-038
Dell EMC PowerStore Local Protection Add-on
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE LOCAL PROTECTION ADD-ON
SERVICE BRIEF: SIR-DEL-STG-038, SIR-DEL-STG-014
This service provides the deployment of the Local Protection (Clone and Snapshot) feature to operate on a new deployment of a PowerStore appliance. This service requires the purchase with a qualifying Sirius PowerStore implementation service. The deployment includes configuring up to ten (10) Clone and Snapshot sessions that include Volumes and File Systems. The local protection feature is validated with one (1) test volume of 100 MB size.
PART NUMBER: SIR-DEL-STG-039
Dell EMC Unity X Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC UNITY X IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-039, SIR-DEL-STG-021
For each quantity listed in the proposal, this service delivers the deployment of a single Dell EMC Unity storage array as defined in this service brief. This service includes hardware installation, initialization, and configuration.
The hardware installation provides onsite hardware racking into customer-supplied racks, powering up, initializing a new Dell EMC Unity storage array, and setting up connectivity to Secured Remote Services and CloudIQ. The hardware racking part of the services would cover the installation of a disk processor enclosure (DPE) and a back-end SAS IO module.
The storage implementation provides remote configuration and storage provisioning for Fibre Channel or iSCSI hosts with supported multipath software and creation of filesystems. Additional Dell EMC Unity software feature deployment may be included through add-on Sirius professional services.
We begin the engagement with a plan and design session to gather low-level deployment details and gain a better understanding of the environment along with customer goals. A single point of contact for project management and a more personalized experience through Sirius Engineering will elevate the deployment experience. Post-deployment configuration assistance, testing, and product orientation alleviate concerns with knowing the system has been deployed and integrated in alignment with manufacturer best practices.
These services include planning, installation, initialization, and configuration of the following components, not to exceed listed values:
- One (1) Dell EMC Unity Array DPE
- Four (4) Hosts attached through customer provided Storage Fabric (FC and/or iSCSI)
- Creation of up to Sixteen (16) Zones on customer provided FC switches
- Creation of up to Five (5) NFS/SMB/CIFS Shares
PART NUMBER: SIR-DEL-STG-040
Dell EMC Unity Expansion Enclosure Add-on
SIRIUS QUICK ORDER SERVICES FOR DELL EMC UNITY 15 25 DRIVE DAE ADD-ON
SERVICE BRIEF: SIR-DEL-STG-040, SIR-DEL-STG-005
For each quantity listed in the proposal, this service provides the deployment of one (1) additional 15- Drive or 25-Drive, Drive Array Enclosure (DAE). The deployment includes installation, integration, and verification of storage access for one (1) additional DAE to be installed during the implementation of the complete Unity solution.
PART NUMBER: SIR-DEL-STG-041
Dell EMC Unity Expansion Enclosure
SIRIUS QUICK ORDER SERVICES FOR DELL EMC UNITY EXPANSION ENCLOSURE
SERVICE BRIEF: SIR-DEL-STG-041
For each quantity listed in the proposal, this service provides the deployment of one (1) additional 15- Drive or 25-Drive Drive Array Enclosure (DAE). The deployment includes installation, integration, and verification of storage access for one (1) additional DAE to be installed to an existing Unity array.
PART NUMBER: SIR-DEL-STG-045
Dell EMC PowerScale Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSCALE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-045
For each quantity listed in the proposal, this service delivers the deployment of a single Dell EMC PowerScale cluster. This service includes hardware installation, initialization, and configuration.
The hardware installation provides onsite hardware racking into customer-supplied racks, powering up, initializing a new Dell EMC PowerScale node, PowerScale cluster’s internal private network, and setting up connectivity to remote support tools.
These services include planning, installation, initialization, and configuration of the following components:
- One (1) Dell EMC PowerScale cluster up to four (4) nodes
- Two (2) PowerScale back-end switch
- Configuration of up to two (2) subnets
- Configuration of up to five (5) SmartConnect pools
- Configuration of up to two (2) access zones
- Configuration of up to five (5) CIFS shares or NFS exports
- Assist with configuration of remote support tools
- Assist Customer with licensing the cluster software
PART NUMBER: SIR-DEL-STG-046
CDW Add-On Dell EMC PowerScale Node Add-On
CDW ADD-ON — DELL EMC POWERSCALE NODE ADD-ON
SERVICE BRIEF: SIR-DEL-STG-046
For each quantity listed in the proposal, this service delivers the deployment of up to two (2) Dell EMC PowerScale nodes. This service includes hardware installation, initialization, and configuration.
This service requires the purchase of a Dell EMC PowerScale Implementation or Dell EMC PowerScale Expansion in conjunction with this expansion node add-on.
The hardware installation provides onsite hardware racking into customer-supplied racks, powering up, initializing up to two (2) Dell EMC PowerScale nodes and integration into PowerScale cluster.
These services include planning, installation, initialization, and configuration of the following components:
- Add to one (1) Dell EMC PowerScale cluster up to two (2) nodes
- Assist Customer with licensing the cluster software
PART NUMBER: SIR-DEL-STG-047
CDW — Dell EMC PowerScale Node Expansion
CDW — DELL EMC POWERSCALE NODE EXPANSION
SERVICE BRIEF: SIR-DEL-STG-047
For each quantity listed in the proposal, this service delivers the deployment of up to four (4) Dell EMC PowerScale nodes. This service includes hardware installation, initialization, and configuration.
The hardware installation provides onsite hardware racking into customer-supplied racks, powering up, initializing up to four (4) Dell EMC PowerScale nodes and integration into PowerScale cluster.
These services include planning, installation, initialization, and configuration of the following components:
- Add to one (1) Dell EMC PowerScale cluster up to four (4) nodes
- Either:
- Create a new node pool
- Add to an existing node pool
- Assist Customer with setting up FilePool policies
- Add new nodes to existing SmartConnect pools
- Assist Customer with licensing the cluster software
PART NUMBER: SIR-DEL-STG-048
Dell EMC PowerEdge Implementation
SIRIUS QUICK ORDER SERVICES FOR CDW — DELL EMC POWEREDGE IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-048
Seller will perform the following:
For each quantity listed in the proposal, the Dell EMC PowerEdge Implementation service provides the Customer with a new deployment of up to four (4) Dell EMC PowerEdge Servers.
The Seller Engineer assigned to this project will work together with Customer to plan and deploy server hardware within the Customer’s environment.
Seller will:
- Lead design and planning session
- Rack and stack physical hardware
- Connect hardware to network resources
- Apply service updates
- Install operating system
PART NUMBER: SIR-DEL-STG-049
Dell EMC PowerEdge Add-on Implementation
SIRIUS QUICK ORDER SERVICES FOR CDW — DELL EMC POWEREDGE ADD-ON IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-STG-049
Seller will perform the following:
For each quantity listed in the proposal, the Dell EMC PowerEdge Add-On Implementation service provides the Customer with a new deployment of up to one (1) Dell EMC PowerEdge Server. This service must be purchased along with a CDW-Dell EMC PowerEdge Implementation engagement.
The Seller Engineer assigned to this project will work together with Customer to plan and deploy server hardware within the Customer’s environment.
Seller will:
- Lead design and planning session
- Rack and stack physical hardware
- Connect hardware to network resources
- Apply service updates
- Install operating system
PART NUMBER: SIR-DEL-STG-102
Dell EMC Storage Systems – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR DELL EMC STORAGE SYSTEMS 8 HOURS
SERVICE BRIEF: SIR-DEL-STG-102
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Technical Resource for installation, deployment, configuration, and/or verification for Dell EMC storage systems. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-DEL-STG-103
Dell EMC Hyperconverged Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR DELL EMC HYPERCONVERGED 8 HOURS
SERVICE BRIEF: SIR-DEL-STG-103
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Technical Resource for installation, deployment, configuration, and/or verification for Dell EMC Hyperconverged infrastructure. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-FOR-NET-001
CDW — Fortinet NGFW Firewall Essentials Implementation
CDW — FORTINET NGFW FIREWALL ESSENTIALS IMPLEMENTATION
SERVICE BRIEF: SIR-FOR-NET-001
Seller will perform the following:
This project will consist of the implementation of up to (1) stand-alone, or (1) active/standby pairs of FortiGate firewalls functioning in root VDOM, which will be managed by a new FortiManager instance, or integrated with the existing/in-production FortiManager deployment.
Seller will assist customer with the migration to, or implementation of a FortiGate Next-Gen Firewall (NGFW) solution.
The professional services engagement includes:
- FortiGate Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-FOR-NET-002
CDW — Fortinet NGFW Firewall Essentials Plus Implementation
CDW — FORTINET NGFW FIREWALL ESSENTIALS PLUS IMPLEMENTATION
SERVICE BRIEF: SIR-FOR-NET-002
Seller will perform the following:
This project will consist of the implementation of up to (2) stand-alone, or (2) active/standby pairs of FortiGate firewalls functioning in root VDOM, which will be managed by a new FortiManager instance, or integrated with the existing/in-production FortiManager deployment.
Seller will assist customer with the migration to, or implementation of a FortiGate Next-Gen Firewall (NGFW) solution.
The professional services engagement includes:
- FortiGate Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-FOR-NET-003
CDW — Fortinet NGFW Firewall Advanced Implementation
CDW — FORTINET NGFW FIREWALL ADVANCED IMPLEMENTATION
SERVICE BRIEF: SIR-FOR-NET-003
Seller will perform the following:
This project will consist of the implementation of up to (4) stand-alone, or (4) active/standby pairs of FortiGate firewalls functioning in root VDOM, which will be managed by a new FortiManager instance, or integrated with the existing/in-production FortiManager deployment.
Seller will assist customer with the migration to, or implementation of a FortiGate Next-Gen Firewall (NGFW) solution.
The professional services engagement includes:
- FortiGate Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-HPE-CVG-001
HPE Synergy First Frame Implementation
SIRIUS QUICK ORDER SERVICES FOR HPE SYNERGY FIRST FRAME IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-CVG-001
For each quantity listed in the proposal, this service delivers an initial deployment of a HPE Synergy blade server system and HPE OneView Management Ring configuration. This service provides onsite hardware racking, initialization of appliances and provisioning for HPE Synergy. This service includes:
- Supported systems
- One (1) HPE Synergy Frame implementation
- HPE Synergy Frame Link modules o HPE Synergy Composer
- HPE Synergy Compute modules
- HPE Pass-Through modules
- HPE SAS Connection modules
- HPE Synergy Storage modules
- Planning and site readiness review
- Design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation
One (1) instance of HPE Synergy Additional Frame Installation and Startup Service must be purchased for each additional frame beyond the first being added to an existing or new HPE OneView Management Ring.
PART NUMBER: SIR-HPE-CVG-002
HPE Synergy Additional Frame Add-On
SIRIUS QUICK ORDER SERVICES FOR HPE SYNERGY ADDITIONAL FRAME ADD-ON
SERVICE BRIEF: SIR-HPE-CVG-002
For each quantity listed in the proposal, this service delivers deployment of one (1) additional HPE Synergy Frame to a Synergy First Frame Implementation service. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Synergy. This service includes:
- Supported systems
- One (1) HPE Synergy Frame implemented in conjunction with one or more HPE Synergy First Frame Implementation services
- Hardware installation
This service is provided in conjunction with and requires the purchase of one or more HPE Synergy First Frame Implementation services.
PART NUMBER: SIR-HPE-CVG-003
HPE Alletra dHCI Brownfield Implementation
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA dHCI IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-CVG-003, SIR-HPE-CVG-004
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra dHCI solution. This service provides onsite hardware racking, initialization of appliances and storage provisioning for HPE Alletra dHCI storage solution. This service includes:
- Supported systems:
- One (1) HPE Alletra dHCI implementation including up to
- One (1) Alletra storage array
- Two (2) Proliant DL Server nodes
- Two (2) supported network switches
- Planning and site readiness review
- Design · Hardware installation
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation
- One (1) HPE Alletra dHCI implementation including up to
PART NUMBER: SIR-HPE-CVG-004
HPE Alletra dHCI Greenfield Implementation
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA dHCI IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-CVG-003, SIR-HPE-CVG-004
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra dHCI solution. This service provides onsite hardware racking, initialization of appliances and storage provisioning for HPE Alletra dHCI storage solution. This service includes:
- Supported systems:
- One (1) HPE Alletra dHCI implementation including up to
- One (1) Alletra storage array
- Two (2) Proliant DL Server nodes
- Two (2) supported network switches
- Planning and site readiness review
- Design · Hardware installation
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation
- One (1) HPE Alletra dHCI implementation including up to
PART NUMBER: SIR-HPE-CVG-005
HPE Alletra dHCI Additional Server Add-on
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA DHCI SERVER ADD-ON
SERVICE BRIEF: SIR-HPE-CVG-005
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra dHCI server in conjunction with an HPE Alletra dDHCI implementation server and solution. This service provides onsite hardware racking, initialization of appliances and storage provisioning for HPE Alletra dHCI storage solution. This service includes:
- Supported systems:
- One (1) HPE Alletra dHCI server
- Planning and site readiness review
- Hardware installation
This service is provided in conjunction with and requires the purchase of one or more HPE Alletra dHCI Implementation services.
PART NUMBER: SIR-HPE-CVG-006
HPE Alletra dHCI Additional Server Expansion
SIRIUS QUICK ORDER SERVICES FORHPE ALLETRA DHCI SERVER EXPANSION
SERVICE BRIEF: SIR-HPE-CVG-006
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra dHCI server into existing HPE Alletra dHCI storage solution. This service provides onsite hardware racking, initialization of appliances and storage provisioning for HPE Alletra dHCI storage solution. This service includes:
- Supported systems:
- One (1) HPE Alletra dHCI server
- Planning and site readiness review
- Hardware installation
PART NUMBER: SIR-HPE-CVG-007
HPE Synergy Management Ring Grow Expansion
HPE SYNERGY MANAGEMENT RING GROW EXPANSION
SERVICE BRIEF: SIR-HPE-CVG-007
For each quantity listed in the proposal, this service delivers deployment of an additional HPE Synergy Management Ring to an already existing Synergy environment. This service provides onsite hardware racking, initialization of appliances and provisioning for Synergy. This service includes:
- Supported systems:
- One (1) HPE Synergy Management Ring implementation to an existing Synergy environment
- Planning and site readiness review
- Design
- Hardware installation
- Resource coordination and single point of contact
PART NUMBER: SIR-HPE-CVG-008
HPE Proliant Implementation
HPE PROLIANT IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-CVG-008
For each quantity listed in the proposal, the HPE ProLiant Implementation service provides the Customer with a new deployment of up to four (4) HPE ProLiant Servers.
The Seller Engineer assigned to this project will work together with Customer to plan and deploy server hardware within the Customer’s environment.
Seller will:
- Lead design and planning session
- Rack and stack physical hardware
- Connect hardware to network resources
- Apply service updates
- Install operating system
PART NUMBER: SIR-HPE-CVG-009
HPE Proliant Implementation – Add On
CDW Add On – HPE PROLIANT IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-CVG-009
For each quantity listed in the proposal, the HPE ProLiant Implementation service provides the Customer with a new deployment of up to one (1) HPE ProLiant Server. This service must be purchased along with a CDW-HPE ProLiant Server Implementation engagement. It may be used to expand the concurrent implementation services up to a maximum of twenty (20) total servers.
The Seller Engineer assigned to this project will work together with Customer to plan and deploy server hardware within the Customer’s environment.
Seller will:
- Lead design and planning session
- Rack and stack physical hardware
- Connect hardware to network resources
- Apply service updates
- Install operating system
PART NUMBER: SIR-HPE-STG-001
HPE MSA Family Implementation
SIRIUS QUICK ORDER SERVICES FOR HPE MSA FAMILY IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-STG-001
For each quantity listed in the proposal, this service delivers deployment of a HPE Modular Storage Array (MSA). This service provides onsite hardware racking, initialization of appliances and storage provisioning for MSA. This service includes:
- Supported systems:
- One (1) MSA Family implementation
- Connection of up to two (2) hosts
- Planning and site readiness review
- Design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation
PART NUMBER: SIR-HPE-STG-002
HPE Alletra 5000 & 6000 Implementation
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 5000 & 6000 IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-STG-002
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 5000 or 6000 series array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:
- Supported systems:
- One (1) HPE Alletra 5000 or 6000 series array implementation
- Up to six (6) additional storage shelves
- Planning and site readiness review
- Design
- Hardware Installation
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation
PART NUMBER: SIR-HPE-STG-003
HPE Alletra 5000 & 6000 Shelf or Card Expansion
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 5000 & 6000 SHELF OR CARD EXPANSION
SERVICE BRIEF: SIR-HPE-STG-003
For each quantity listed in the proposal, this service delivers deployment of one (1) HPE Alletra 5000 /6000 expansion shelf upgrade or NIC/Fibre Channel card upgrade to an existing storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:
- Upgrade to existing HPE Alletra 5000 or 6000 series array implementation
- One (1) expansion shelf upgrade or
- One (1) NIC or Fibre Channel card upgrade
PART NUMBER: SIR-HPE-STG-004
HPE Alletra 9000 Software Base Implementation
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 SOFTWARE BASE IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-STG-004
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 9000 software. This service provides onsite installation and provisioning. This service includes:
- Supported systems:
- One (1) HPE Alletra 9000 Software Base Implementation
- Planning and site readiness review
- Design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation
This service is provided in conjunction with and requires the purchase of one or more HPE Alletra 9000 Hardware Base Implementation services.
PART NUMBER: SIR-HPE-STG-005
HPE Alletra 9000 Drive Enclosure Add-on
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 DRIVE ENCLOSURE ADD-ON
SERVICE BRIEF: SIR-HPE-STG-005
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 9000 drive enclosure to a HPE Alletra 9000 Hardware Base Implementation service. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:
- Supported systems
- One (1) HPE Alletra 9000 drive enclosure
- Planning and site readiness review
- Hardware installation
- Resource coordination and single point of contact
This service is provided in conjunction with, and requires the purchase of, one or more HPE Alletra 9000 Hardware Base Implementation services.
This service includes only the installation of the drive enclosure and requires the HPE Alletra 9000 Drive Add-on service for drive installation.
PART NUMBER: SIR-HPE-STG-006
HPE Alletra 9000 Hardware Base Implementation
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 HARDWARE BASE IMPLEMENTATION
SERVICE BRIEF: SIR-HPE-STG-006
For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 9000 series storage hardware. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:
- Supported systems
- One (1) HPE Alletra 9000 hardware base implementation
- Planning and site readiness review
- Design
- Hardware installation
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation
This service is provided in conjunction with, and requires the purchase of, one or more HPE Alletra 9000 Software Base Implementation services.
PART NUMBER: SIR-HPE-STG-007
HPE Alletra 9000 Drives Add-on
SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 DRIVES ADD-ON
SERVICE BRIEF: SIR-HPE-STG-007
For each quantity listed in the proposal, this service delivers deployment of up to twelve (12) HPE Alletra 9000 drives to a HPE Alletra 9000 system. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:
- Supported systems
- Up to Twelve (12) HPE Alletra 9000 drives
- Planning and site readiness review
- Hardware installation
- Resource coordination and single point of contact
This service is provided in conjunction with and requires the purchase of one or more HPE Alletra 9000 Hardware Base Implementation services.
This service includes only the installation of up to twelve (12) drives and requires the HPE Alletra 9000 Drive Enclosure Add-on service for drive enclosure installation.
PART NUMBER: SIR-PAN-NET-001
CDW — Palo Alto Networks NGFW Firewall Essentials Implementation
CDW — PALO ALTO NETWORKS NGFW FIREWALL ESSENTIALS IMPLEMENTATION
SERVICE BRIEF: SIR-PAN-NET-001
Seller will perform the following:
This project will consist of the implementation of up to (1) stand-alone, or (1) active/standby pairs of Palo Alto Nex-Gen Firewall(s) functioning in root VDOM, which will be managed by a new FortiManager instance, or integrated with the existing/in-production Panorama deployment.
Seller will assist customer with the migration to, or implementation of a Palo Alto Next-Gen Firewall (NGFW) solution.
The professional services engagement includes:
- Palo Alto Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-PAN-NET-002
CDW — Palo Alto Networks NGFW Firewall Essentials Plus Implementation
CDW — PALO ALTO NETWORKS NGFW FIREWALL ESSENTIALS PLUS IMPLEMENTATION
SERVICE BRIEF: SIR-PAN-NET-002
Seller will perform the following:
This project will consist of the implementation of up to (2) stand-alone, or (2) active/standby pairs of Palo Alto Nex-Gen Firewall(s) functioning in root VDOM, which will be managed by a new FortiManager instance, or integrated with the existing/in-production Panorama deployment.
Seller will assist customer with the migration to, or implementation of a Palo Alto Next-Gen Firewall (NGFW) solution.
The professional services engagement includes:
- Palo Alto Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-PAN-NET-003
CDW — Palo Alto Networks NGFW Firewall Advanced Implementation
CDW — PALO ALTO NETWORKS NGFW FIREWALL ADVANCED IMPLEMENTATION
SERVICE BRIEF: SIR-PAN-NET-003
Seller will perform the following:
This project will consist of the implementation of up to (4) stand-alone, or (4) active/standby pairs of Palo Alto Nex-Gen Firewall(s) functioning in root VDOM, which will be managed by a new FortiManager instance, or integrated with the existing/in-production Panorama deployment.
Seller will assist customer with the migration to, or implementation of a Palo Alto Next-Gen Firewall (NGFW) solution.
The professional services engagement includes:
- Palo Alto Firewall Implementation
- Cutover and First Day Support
PART NUMBER: SIR-PUR-STG-001
Pure FlashArray Implementation
SIRIUS QUICK ORDER SERVICES FOR PURE FLASHARRAY IMPLEMENTATION
SERVICE BRIEF: SIR-PUR-STG-001
For each quantity listed in the proposal, this service delivers basic deployment of one (1) Pure Storage FlashArray. The service starts with a site readiness review and is delivered with planning and recommendation, onsite hardware installation, system initialization, five (5) hosts connected, tested and while providing smooth hand-off with system demonstration and documentation. In conjunction with this basic deployment additional nodes and/or advanced services may also be purchased. This service includes:
- Planning and site readiness review
- Inventory hardware and software versions
- Installation, hardware racking, initialization
- Configure Pure Controller five (5) hosts
- Configure for five (5) Snapshots
- Product demonstration
- Deliver detailed documentation
PART NUMBER: SIR-PUR-STG-002
CDW-Pure Storage FlashArray XL Implementation
SIRIUS QUICK ORDER SERVICES FOR PURE FLASHARRAY XL IMPLEMENTATION
SERVICE BRIEF: SIR-PUR-STG-002
For each quantity listed in the proposal, this service delivers basic deployment of a single FlashArray XL array. This service provides onsite hardware racking, powering up, initialization, integration and storage provisioning for up to one (1) Pure Storage FlashArray XL up to five (5) hosts. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of FlashArray XL including test and acceptance
- Deliverables including product demonstration and as-built documentation
- Project coordination and single point of contact
- This service includes the following components
- One (1) Pure Storage FlashArray XL
- Five (5) Hosts
- Five (5) Snapshots
PART NUMBER: SIR-F5N-NET-101
F5 Network Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR F5 TECHNOLOGIES 8 HOURS
SERVICE BRIEF: SIR-F5N-NET-101
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a F5 Technologies Technical Resource for installation, deployment, configuration, and/or verification for F5 product suite. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-DAT-106
Oracle Specialized Staffing
SIRIUS QUICK ORDER SERVICES FOR ORACLE SPECIALIZED STAFFING
SERVICE BRIEF: SIR-SIR-DAT-106
Executive Overview
The Oracle Specialized Staffing is intended to provide the Customer with professional service experts in relation to the Customer’s Oracle platform and database needs. These services will focus in on common tasks related to the daily management of an Oracle Database environment. The following are the supported systems:
- On-Prem and Cloud Oracle Database Systems
- Operating Systems
- Linux
- Solaris
- AIX
- Windows
- Databases
- Oracle
- Database Versions
- All versions currently supported by Oracle
Scope of Service
The following are supported activities to be provided by the Oracle Specialized Staffing service:
- Daily administration and monitoring of an Oracle database environment.
- Troubleshooting and resolution of issues related to an Oracle database.
- Initiation, management, and closure of change requests related to an Oracle database.
- Upgrade and patching of an Oracle database and supporting homes
- DB
- GI
- Agent
- Validation of the individual Oracle database backup and recovery process.
- Configuration, setup, and maintenance of Dataguard Standbys.
- High-level database assessment as it pertains to runtime issues and current performance troubleshooting.
- Oracle database best practices regarding database usage and script review/design with application teams.
- Assist client with submission and management of My Oracle Support service requests.
Out of Scope
Unless otherwise indicated in the above scope of service, tasks are considered out-of-scope. The following tasks have been identified explicitly as out-of-scope:
- Project management services and function
- Installation or configuration of servers, storage, or networking infrastructure.
- Tasks or activities which require subject matter knowledge or experience outside of Oracle Exadata, C@C, or Oracle database software.
- Activities related to Oracle Apps.
- Formal training for users, developers, or administrators.
- Project work, such as database migrations and data migrations.
Assumptions
This service is provided around the following assumptions:
- Work will be performed remotely with customer providing the required access to environments, systems, and tools.
- Service activities will primarily be delivered during normal business hours, Monday thru Friday from 8AM to 5PM EST, excluding weekends, holidays, and time off negotiated between Sirius and Customer at least two (2) weeks in advance.
- If services are required outside of normal business hours, they must be scheduled at least two (2) weeks in advance.
- After hours or Weekend hours will be consumed at a rate of 1.5x the standard rate.
- A 4-hour penalty will be applied for cancellation, or rescheduling of an after-hour, or weekend event with less than 72-hour notice.
- All necessary licenses and subscriptions are provided by Customer and available prior to commencement of project.
- Before any work can begin, Sirius will be granted remote connectivity and direct keyboard access as required to perform their assigned duties with all appropriate rights and privileges.
- Work performed will be conducted on a best effort basis based on resource availability.
- This service does not specify deliverables to be produced, completion criteria, or timelines to be met.
- Customer’s in-house staff will serve as the first line of support.
- Customer staff will participate throughout the engagement.
- Should an issue arise relating to software, product, services, or subscriptions that are the subject of the services performed hereunder, Customer shall open a support case with the software vendor and where applicable utilizing Customer’s support agreement.
- Sirius shall assist Customer and vendor, at Customer’s expense, to create a resolution on Customer’s behalf.
- Customer expressly acknowledges and agrees that open cases / tickets shall not constitute a reason for withholding payment for Sirius services.
Customer Responsibilities
Unless otherwise indicated in the above scope of service, tasks are considered the responsibility of the Customers. The following tasks have been identified explicitly as customer responsibilities:
- Provide project management and task direction to Sirius resource, including but not limited to tracking the progress of the work being performed, resolution of any issues which may cause work delays, and reporting concerns about staffing to Sirius.
- Monitor budget, scope of work and progress to assure that the consultant's work meets expectations.
- Participate throughout the engagement.
- Provide knowledge resources as requested.
- Provide remote access with appropriate admin credentials and privileges.
- Provide all necessary software, licenses, and support.
- Provide access to Oracle support as necessary.
- Manage tasks related to change management, to include but not limited to opening service tickets, coordinating with application teams, and scheduling outages.
PART NUMBER: SIR-SIR-DAT-107
Database Specialized Staffing Add-on
SIRIUS QUICK ORDER SERVICES FOR DATABASE SPECIALIZED STAFFING ADD-ON
SERVICE BRIEF: SIR-SIR-DAT-107
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for additional time associated with Oracle Specialized Staffing or SQL Specialized Staffing service.
This is an add-on service and requires the purchase of Oracle Specialized Staffing (SIR-SIR-DAT-106) or SQL Server Specialized Staffing (SIR-SIR-DAT-108).
PART NUMBER: SIR-SIR-DAT-108
SQL Server Specialized Staffing
SIRIUS QUICK ORDER SERVICES FOR SQL SERVER SPECIALIZED STAFFING
SERVICE BRIEF: SIR-SIR-DAT-108
Executive Overview
The SQL Server Specialized Staffing is intended to provide the Customer with professional service experts in relation to the Customer’s SQL Server platform and database needs. These services will focus on common tasks related to the daily management of an SQL Server Database environment. The following are the supported systems:
- On-Prem and Cloud Database Systems
- Operating Systems
- Windows
- Databases
- SQL Server
- Database Versions
- All versions currently supported by Microsoft
Scope of Service
The following are supported activities to be provided by the SQL Server Specialized Staffing service:
- Daily administration and monitoring of an SQL Server database environment.
- Troubleshooting and resolution of issues related to an SQL database.
- Initiation, management, and closure of change requests related to an SQL database.
- Upgrade and patching of an SQL Server database.
- Validation of the individual SQL Server database backup and recovery processes.
- Configuration, setup, and maintenance of AlwaysOn/FCI environment.
- High-level database assessment as it pertains to current performance troubleshooting.\
- SQL Server database best practices regarding database usage and script review/design with application teams.
- Assist client with database design.
Out of Scope
Unless otherwise indicated in the above scope of service, tasks are considered out-of-scope. The following tasks have been identified explicitly as out-of-scope:
- Project management services and functions.
- Installation or configuration of servers, storage, or networking infrastructure.
- Tasks or activities which require subject matter knowledge or experience outside of SQL Server.
- Formal training for users, developers, or administrators.
- Project work such as database migrations and data migrations.
Assumptions
This service is provided around the following assumptions:
- Work will be performed remotely with customer providing the required access to environments, systems, and tools.
- Service activities will primarily be delivered during normal business hours, Monday thru Friday from 8AM to 5PM EST, excluding weekends, holidays, and time off negotiated between Sirius and Customer at least two (2) weeks in advance.
- If services are required outside of normal business hours, they must be scheduled at least two (2) weeks in advance.
- After hours or weekend hours will be consumed at a rate of 1.5x the standard rate.
- A 4-hour penalty will be applied for cancellation, or rescheduling of an after-hour, or weekend event with less than 72-hour notice.
- All necessary licenses and subscriptions are provided by Customer and available prior to commencement of project.
- Before any work can begin, Sirius will be granted remote connectivity and direct keyboard access as required to perform their assigned duties with all appropriate rights and privileges.
- Work performed will be conducted on a best effort basis based on resource availability.
- This service does not specify deliverables to be produced, completion criteria, or timelines to be met.
- Customer’s in-house staff will serve as the first line of support.
- Customer staff will participate throughout the engagement.
- Should an issue arise relating to software, product, services, or subscriptions that are the subject of the services performed hereunder, Customer shall open a support case with the software vendor and where applicable utilizing Customer’s support agreement.
- Sirius shall assist Customer and vendor, at Customer’s expense, to create a resolution on Customer’s behalf.
- Customer expressly acknowledges and agrees that open cases/tickets shall not constitute a reason for withholding payment for Sirius services.
Customer Responsibilities
Unless otherwise indicated in the above scope of service, tasks are considered the responsibility of the Customers. The following tasks have been identified explicitly as customer responsibilities:
- Provide project management and task direction to Sirius resource, including but not limited to tracking the progress of the work being performed, resolution of any issues which may cause work delays, and reporting concerns about staffing to Sirius.
- Monitor budget, scope of work and progress to assure that the consultant's work meets expectations.
- Participate throughout the engagement.
- Provide knowledge resources as requested.
- Provide remote access with appropriate admin credentials and privileges.
- Provide all necessary software, licenses, and support.
- Provide access to Microsoft support as necessary.
- Manage tasks related to change management, to include but not limited to opening service tickets, coordinating with application teams, and scheduling outages.
PART NUMBER: SIR-SIR-NET-101
Sirius Network Service – 8 Hours
REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD ON
SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101
For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-NET-103
Sirius Network Project Management Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS PROJECT MANAGEMENT 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-103, SIR-SIR-CVG-103, SIR-SIR-STG-103
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Project Management Resource for project control and oversight in order to keep the customer informed. Tasks may include:
- Prepare and facilitate project kickoff meeting
- Define milestones, schedule, roles, and responsibilities
- Serve as Sirius’ single point of contact and escalation point
- Identify and engage Sirius resources to execute the project tasks
- Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
- Ensure deliverables, terms, and conditions are met
- Prepare and provide client project completion and survey documentation
The specific Project Management Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-NET-104
Sirius Network Basic Installation Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS NETWORK BASIC INSTALLATION SERVICE – 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-104
Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical resource for basic installation including equipment racking, powering on equipment and/or verification equipment operation. The specific Technical Resource assigned will be determined by Sirius based on customer requirements.
Project Scope
A subject matter expert will perform Services on the customer’s operating platform. The following is a list of activities that the engineer may perform during the engagement. The engineer may perform additional operational activities as mutually agreed to by both parties.
- Installation
- Equipment unboxing
- Equipment racking in customer provided racks
- Powering on equipment
- Validation of operational equipment
- Cabling
- Cable patching
- Cabling routing and dressing
- Labeling
- Post-Installation
- Basic equipment documenting
- Trash clean-up
PART NUMBER: SIR-SIR-NET-105
Sirius Networking Implementation Service – 1 Hour
SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR
SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105
Service Brief
For each unit ordered in the proposal, this service delivers to the customer one 1-hour segment for a Sirius Technical resource for installation, deployment, configuration, and/or verification for Sirius supported services. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-NET-107
Sirius Networking Consulting Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107
Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical Consultant resource for consulting advisory. The specific Technical Consulting Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses..
PART NUMBER: SIR-SIR-NET-110
Sirius Network Service – 8 Hours
ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON
SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110
For each quantity listed in the proposal, this provides the customer 8-hours with a onsite Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-NET-202
CDW-Cisco Data Center Network Adoption Service
CISCO DATA CENTER NETWORK ADOPTION SERVICE - REMOTE
SERVICE BRIEF: SIR-SIR-NET-202
The Seller will provide Data Center Planning and Design based on the business needs, and technical drivers in the Customer’s environment, limited to one (1) Data Center and up to 120 Cisco networking devices.
- Technology and solution adoption consultation
- Training designed around product or solution adoption
- Organizational workflow and business process consultation
PART NUMBER: SIR-SIR-NET-203
CDW — Office WLAN Survey – Large
CDW — OFFICE WLAN SURVEY – LARGE
SERVICE BRIEF: SIR-SIR-NET-203
Seller will provide Customer with a wireless site survey of up to eight floors with 200,000 combined total square feet. The output from this survey will provide documentation identifying the recommended locations for access points and other valuable information required to understand the associated costs for a successful Wireless Network (WLAN) implementation.
PART NUMBER: SIR-SIR-NET-204
CDW — Office WLAN Survey – Medium
CDW — OFFICE WLAN SURVEY – MEDIUM
SERVICE BRIEF: SIR-SIR-NET-204
Seller will provide Customer with a wireless site survey of up to eight floors with 100,000 combined total square feet. The output from this survey will provide documentation identifying the recommended locations for access points and other valuable information required to understand the associated costs for a successful Wireless Network (WLAN) implementation.
PART NUMBER: SIR-SIR-NET-205
CDW — Office WLAN Survey – Small
CDW — OFFICE WLAN SURVEY – SMALL
SERVICE BRIEF: SIR-SIR-NET-205
Seller will provide Customer with a wireless site survey of up to eight floors with 30,000 combined total square feet. The output from this survey will provide documentation identifying the recommended locations for access points and other valuable information required to understand the associated costs for a successful Wireless Network (WLAN) implementation.
PART NUMBER: SIR-SIR-CVG-101
Sirius Converged Service – 8 Hours
REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON
SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101
For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-CVG-103
Sirius Converged Project Management Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS PROJECT MANAGEMENT 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-103, SIR-SIR-CVG-103, SIR-SIR-STG-103
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Project Management Resource for project control and oversight in order to keep the customer informed. Tasks may include:
- Prepare and facilitate project kickoff meeting
- Define milestones, schedule, roles, and responsibilities
- Serve as Sirius’ single point of contact and escalation point
- Identify and engage Sirius resources to execute the project tasks
- Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
- Ensure deliverables, terms, and conditions are met
- Prepare and provide client project completion and survey documentation
The specific Project Management Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-CVG-105
Sirius Converged Implementation Service – 1 Hour
SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR
SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105
Service Brief
For each unit ordered in the proposal, this service delivers to the customer one 1-hour segment for a Sirius Technical resource for installation, deployment, configuration, and/or verification for Sirius supported services. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-CVG-107
Sirius Converged Consulting Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107
Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical Consultant resource for consulting advisory. The specific Technical Consulting Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses..
PART NUMBER: SIR-SIR-CVG-110
Sirius Converged Service – 8 Hours
ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON
SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110
For each quantity listed in the proposal, this provides the customer 8-hours with a onsite Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-DPM-101
Sirius DPIM Implementation Service – 8 Hours
REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON
SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101
Service Brief
For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-DPM-105
Sirius DPIM Implementation Service – 1 Hour
SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR
SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105
Service Brief
For each unit ordered in the proposal, this service delivers to the customer one 1-hour segment for a Sirius Technical resource for installation, deployment, configuration, and/or verification for Sirius supported services. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-DPM-107
Sirius Data Protection Consulting Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107
Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical Consultant resource for consulting advisory. The specific Technical Consulting Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses..
PART NUMBER: SIR-SIR-DPM-110
Sirius DPIM Service – 8 Hours
ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON
SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110
For each quantity listed in the proposal, this provides the customer 8-hours with a onsite Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-DPM-201
CommVault Basic Implementation
SIRIUS QUICK ORDER SERVICES FOR COMMVAULT BASIC IMPLEMENTATION
SERVICE BRIEF: SIR-SIR-DPM-201
Service Brief
For each quantity listed in the proposal, the CommVault Basic Implementation service provides the Customer with a new deployment of CommVault environment at two locations:
- Primary Site:
- Two (2) physical server-based media agents for primary local backup copies along with
- One (1) virtualized/primary CommServe
- Media agents will connect Customer to an existing disk array for use as backup target devices.
- Secondary Site:
- Two (2) physical server-based media agents for secondary backup copies from the primary site.
- One (1) virtualized/secondary standby CommServe.
- Media agents will connect to Customer provided existing disk arrays for use as backup target devices.
PART NUMBER: SIR-DEL-DPM-006
Dell EMC PowerProtect Data Domain 6XXX Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN 6XXX 9XXX IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-DPM-006, SIR-DEL-DPM-007, SIR-DEL-STG-017, SIR-DEL-DPM-001
Service Brief
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect Data Domain 6XXX or 9XXX appliance. This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:
- Solution assurance including establishment of requirements and design
- Physical installation including rack, stack and power of equipment
- Implementation of PowerStore solution including testing and customer acceptance
- Deliverables including product demonstration, daily worklogs and build documentation
- Project coordination and single point of contact
- This service includes the following components:
- One (1) PowerProtect Data Domain 6XXX or 9XXX appliance
PART NUMBER: SIR-DEL-DPM-007
Dell EMC PowerProtect Data Domain 9XXX Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN 6XXX 9XXX IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-DPM-006, SIR-DEL-DPM-007, SIR-DEL-STG-017, SIR-DEL-DPM-001
Service Brief
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect Data Domain 6XXX or 9XXX appliance. This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:
- Solution assurance including establishment of requirements and design
- Physical installation including rack, stack and power of equipment
- Implementation of PowerStore solution including testing and customer acceptance
- Deliverables including product demonstration, daily worklogs and build documentation
- Project coordination and single point of contact
- This service includes the following components:
- One (1) PowerProtect Data Domain 6XXX or 9XXX appliance
PART NUMBER: SIR-DEL-DPM-008
Dell EMC PowerProtect Data Domain 33XX Implementation
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN 33XX IMPLEMENTATION
SERVICE BRIEF: SIR-DEL-DPM-008, SIR-DEL-STG-018, SIR-DEL-DPM-002
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect Data Domain 33XX appliance. This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:
- Solution assurance including establishment of requirements and design.
- Physical installation including rack, stack and power of equipment.
- Implementation of PowerProtect Data Domain solution including test and acceptance.
- Deliverables including product demonstration, daily worklogs and build documentation.
- Project coordination and single point of contact.
- This service includes the following components:
- One (1) PowerProtect Data Domain 33XX appliance.
PART NUMBER: SIR-DEL-DPM-009
Dell EMC PowerProtect Data Domain ESXX-FSXX Shelf Add-on
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN SHELF ADD-ON
SERVICE BRIEF: SIR-DEL-DPM-009, SIR-DEL-DPM-010, SIR-DEL-STG-019, SIR-DEL-STG-020, SIR-DEL-DPM-003, SIR-DEL-DPM-004
Service Brief
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect FSXX, ESXX or DSXX expansion shelf to new Data Domain appliance. This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of additional shelf including test and acceptance
- This service includes implementation of the following components:
- One (1) PowerProtect FSXX, ESXX or DSXX shelf
This service requires the purchase of a Data Domain 6XXX 9XXX Implementation in conjunction with this expansion shelf add-on.
PART NUMBER: SIR-DEL-DPM-010
Dell EMC PowerProtect Data Domain DSXX Shelf Add-on
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN SHELF ADD-ON
SERVICE BRIEF: SIR-DEL-DPM-009, SIR-DEL-DPM-010, SIR-DEL-STG-019, SIR-DEL-STG-020, SIR-DEL-DPM-003, SIR-DEL-DPM-004
Service Brief
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect FSXX, ESXX or DSXX expansion shelf to new Data Domain appliance. This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of additional shelf including test and acceptance
- This service includes implementation of the following components:
- One (1) PowerProtect FSXX, ESXX or DSXX shelf
This service requires the purchase of a Data Domain 6XXX 9XXX Implementation in conjunction with this expansion shelf add-on.
PART NUMBER: SIR-DEL-DPM-004
Dell EMC PowerProtect Data Domain Shelf Add-on
SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN SHELF ADD-ON
SERVICE BRIEF: SIR-DEL-STG-019, SIR-DEL-STG-020, SIR-DEL-DPM-003, SIR-DEL-DPM-004
Service Brief
For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect FSXX, ESXX or DSXX expansion shelf to new Data Domain appliance. This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:
- Solution assurance including establishment of requirements and Design Workbook
- Physical installation including rack, stack and power of equipment
- Implementation of additional shelf including test and acceptance
- This service includes implementation of the following components:
- One (1) PowerProtect FSXX, ESXX or DSXX shelf
This service requires the purchase of a Data Domain 6XXX 9XXX Implementation in conjunction with this expansion shelf add-on.
PART NUMBER: SIR-DEL-DPM-101
Dell EMC Data Protection 8 Hours
SIRIUS QUICK ORDER SERVICES FOR DELL EMC DATA PROTECTION 8 HOURS
SERVICE BRIEF:SIR-DEL-STG-101, SIR-DEL-DPM-101
Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Technical Resource for installation, deployment, configuration, and/or verification for Dell EMC data protection products. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-RBK-DPM-001
Rubrik Cluster Implementation - Remote
SIRIUS QUICK ORDER SERVICES FOR RUBRIK CLUSTER IMPLEMENTATION - REMOTE
SERVICE BRIEF: SIR-RBK-DPM-001
Service Brief
For each quantity listed in the proposal, this service delivers the deployment of a Rubrik Hybrid Cloud Appliances. The service includes remote deployment configuration. The Rubrik implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and updates to the Rubrik deployment.
Rubrik Implementation includes:
- Up to four (4) Rubrik Briks or sixteen (16) nodes
- Integrating up to two (2) Hypervisor servers
- Product demonstration
- Discovery and design workbook
If this service is purchased in quantity of two or greater for Rubrik implementation across separate datacenters this service will include the setup and testing of replication services between datacenters.
PART NUMBER: SIR-RBK-DPM-002
Rubrik Cluster Implementation - Onsite
SIRIUS QUICK ORDER SERVICES FOR RUBRIK CLUSTER IMPLEMENTATION - ONSITE
SERVICE BRIEF: SIR-RBK-DPM-002
Service Brief
For each quantity listed in the proposal, this service delivers the deployment of a Rubrik Hybrid Cloud Appliances. The service includes remote deployment configuration. The Rubrik implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and updates to the Rubrik deployment.
Rubrik Implementation includes:
- Up to four (4) Rubrik Briks or sixteen (16) nodes
- Installation of hardware
- Integrating up to two (2) Hypervisor servers
- Product demonstration
- Discovery and design workbook
If this service is purchased in quantity of two or greater for Rubrik implementation across separate datacenters this service will include the setup and testing of replication services between datacenters.
PART NUMBER: SIR-RBK-DPM-003
CDW-RUBRIK SECURITY HARDENING BEST PRACTICES ENABLEMENT
CDW-RUBRIK SECURITY HARDENING BEST PRACTICES ENABLEMENT
SERVICE BRIEF: SIR-RBK-DPM-003
Service Brief
For each quantity listed in the proposal, this service provides a security review of two (2) Rubrik clusters. CDW will review the customer’s current Rubrik implementation and provide guidance based on Rubrik Best Practices.
PART NUMBER: SIR-RBK-DPM-004
CDW-RUBRIK VMWARE MSSQL NAS ADD-ON
CDW-RUBRIK VMWARE MSSQL NAS ADD-ON
SERVICE BRIEF: SIR-RBK-DPM-004
Service Brief
For each quantity listed in the proposal, this service enables protection for VMware, MSSQL and NAS environments. The Rubrik VMware, MSSQL and NAS add-on service is for new deployments within Customer’s data center environment and adds protection for VMware MSSQL and NAS. The service includes planning, design, and updates to the Rubrik deployment. Rubrik VMware MSSQL NAS Addon includes all of the following:
- Protect up to fifty (50) VMware machines across one (1) vCenter server
- Protect up to ten (10) MSSQL databases across two (2) servers
- Protect up to ten (10) NAS shares across one (1) NAS array
This service is provided in conjunction with and requires the purchase of one or more Rubrik Implementation services.
PART NUMBER: SIR-RBK-DPM-005
CDW-Rubrik Security Cloud M365 Add-on
CDW-Rubrik Security Cloud M365 Add-on
SERVICE BRIEF: SIR-RBK-DPM-005
Service Brief
For each quantity listed in the proposal, this service enables protection for M365 environment. The Rubrik Security Cloud M365 enablement service is for new deployments within Customer’s data center environment and adds M365 workload protection for up to ten (10) M365 objects in one (1) tenant with defined SLA policy.
This service is provided in conjunction with and requires the purchase of one or more Rubrik Implementation services.
PART NUMBER: SIR-RBK-DPM-006
CDW-Rubrik Enterprise Edition Add-on
CDW-Rubrik Enterprise Edition Add-on
SERVICE BRIEF: SIR-RBK-DPM-006
Service Brief
For each quantity listed in the proposal, this service provides a hands-on training and enablement of Rubrik Security Cloud (RSC) Enterprise Edition for one (1) Rubrik Security Cloud instance. CDW will demonstrate activities through lab sessions and configure items within the customer environment.
This service is provided in conjunction with and requires the purchase of one or more Rubrik Implementation services.
PART NUMBER: SIR-RBK-DPM-007
CDW-Rubrik Node Expansion - Remote
CDW-Rubrik Node Expansion - Remote
SERVICE BRIEF: SIR-RBK-DPM-007
Service Brief
For each quantity listed in the proposal, this service delivers deployment of up to four (4) Rubrik Nodes. This service provides remote initialization of appliances and cluster integration of new nodes. This service includes:
- Planning and site readiness review
- Resource coordination and single point of contact
PART NUMBER: SIR-RBK-DPM-008
CDW-Rubrik Node Expansion - Onsite
CDW-Rubrik Node Expansion - Onsite
SERVICE BRIEF: SIR-RBK-DPM-008
Service Brief
For each quantity listed in the proposal, this service delivers deployment of up to four (4) Rubrik Nodes. This service provides onsite hardware racking, initialization of appliances and cluster integration of new nodes. This service includes:
- Planning and site readiness review
- Hardware installation
- Resource coordination and single point of contact
PART NUMBER: SIR-SIR-PWR-101
Sirius IBM Power Implementation Service – 8 Hours
REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON
SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101
Service Brief
For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-PWR-105
Sirius IBM Power Implementation Service – 1 Hour
SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR
SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105
Service Brief
For each unit ordered in the proposal, this service delivers to the customer one 1-hour segment for a Sirius Technical resource for installation, deployment, configuration, and/or verification for Sirius supported services. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-PWR-107
Sirius IBM Power Consulting Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107
Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical Consultant resource for consulting advisory. The specific Technical Consulting Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses..
PART NUMBER: SIR-SIR-PWR-110
Sirius IBM Power Implementation Service – 8 Hours
ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON
SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110
For each quantity listed in the proposal, this provides the customer 8-hours with a onsite Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-PWR-201
IBM i Performance Review
SIRIUS QUICK ORDER SERVICES FOR IBM i PERFORMANCE REVIEW
SERVICE BRIEF: SIR-SIR-PWR-201
Service Brief
For each unit ordered in the Proposal, this service delivers a performance review of a single IBM i logical partition within the IT Organization. This service provides recommendations based on findings for what changes could potentially improve system health and performance. This engagement includes:
- Review of current hardware and software environment.
- Includes a single logical partition.
- Includes review of server, console and virtual I/O (VIO) servers used by partition.
- Perform review of current system settings:
- Hardware Management Console (HMC) security; and
- VIOS security; and
- Network security; and
- Power server; and
- IBM i user security; and
- Object security; and
- System error logs.
- Review and recommend changes to improve security.
This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-PWR-202
IBM i Security Review
SIRIUS QUICK ORDER SERVICES FOR IBM i SECURITY REVIEW
SERVICE BRIEF: SIR-SIR-PWR-202
Service Brief
For each unit ordered in the Proposal, this service delivers a security review of a single IBM i logical partition within the IT Organization. This service provides recommendations based on findings for what changes could potentially improve system health while focusing on security and ransomware exposure. This engagement includes:
- Review of current hardware and software environment.
- Includes a single logical partition.
- Includes review of server, console and virtual I/O (VIO) servers used by partition.
- Perform review of current system settings:
- Hardware Management Console (HMC) security; and
- VIOS security; and
- Network security; and
- Power server; and
- IBM i user security; and
- Object security; and
- System error logs.
- Review and recommend changes to improve security.
This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-PWR-203
IBM i Performance and Security Review
SIRIUS QUICK ORDER SERVICES FOR IBM i PERFORMANCE AND SECURITY REVIEW
SERVICE BRIEF: SIR-SIR-PWR-203
Service Brief
For each unit ordered in the Proposal, this service delivers a security and performance review of a single IBM i logical partition within the IT Organization. This service provides recommendations based on findings for what changes could potentially improve system health and performance while focusing on security and ransomware exposure. This engagement includes:
- Review of current hardware and software environment.
- Includes a single logical partition.
- Includes review of server, console and virtual I/O (VIO) servers used by partition.
- Perform review of current system settings:
- Hardware Management Console (HMC) security; and
- VIOS security; and
- Network security; and
- Power server; and
- Performance collection; and
- IBM i user security; and
- Object security; and
- System error logs.
- Review and recommend changes to improve security and performance.
This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-PWR-204
IBM i Operating System Upgrade – 1 LPAR
SIRIUS QUICK ORDER SERVICES FOR IBM i OPERATING SYSTEM UPGRADE – 1 LPAR
SERVICE BRIEF: SIR-SIR-PWR-204
Service Brief
For each quantity listed in the proposal, this service delivers an upgrade of the IBM i operating system on one (1) LPAR or single standalone server. This service includes an IBM-supported version upgrade and applies only to IBM products included in the Standard Media Set. This remote service includes:
- Planning and site readiness review.
- Download the new operating system (OS) and install any prerequisite Product Temporary Fix (PTF).
- Perform OS upgrade, verify upgrade, and reset any parameters changed during upgrade.
- Resource coordination and single point of contact.
This service is provided in conjunction with and requires the purchase of one or more IBM i Operating System Upgrade – 1 LPAR services.
PART NUMBER: SIR-SIR-PWR-205
IBM i Operating System Upgrade Add-On – Additional LPAR
SIRIUS QUICK ORDER SERVICES FOR IBM i OPERATING SYSTEM UPGRADE ADD-ON – ADDITIONAL LPAR
SERVICE BRIEF: SIR-SIR-PWR-205
Service Brief
For each quantity listed in the proposal, this service delivers one (1) additional LPAR to an upgrade of the IBM i operating system or single standalone server. This service requires the purchase of an IBM i Operating System Upgrade – 1 LPAR.
- Planning and site readiness review.
- Download the new operating system (OS) and install any required prerequisite Product Temporary Fix (PTF).
- Perform OS upgrade, verify upgrade and reset any parameters changed during upgrade.
- Resource coordination and single point of contact.
This service is provided in conjunction with and requires the purchase of one or more IBM i Operating System Upgrade – 1 LPAR services.
PART NUMBER: SIR-SIR-PWR-206
IBM AIX Operating System Upgrade - 1 LPAR Basic
SIRIUS QUICK ORDER SERVICES FOR IBM AIX OPERATING SYSTEM UPGRADE - 1 LPAR BASIC
SERVICE BRIEF: SIR-SIR-PWR-206
Service Brief
For each quantity listed in the proposal, this service delivers an upgrade of the IBM AIX operating system on up to two (2) AIX images to the latest version of AIX, or to an earlier, still supported version of AIX. This remote service includes:
- Planning and site readiness review.
- Download AIX upgrade media.
- Perform AIX upgrade.
- Test and verify upgrade.
- Resource coordination and single point of contact.
PART NUMBER: SIR-SIR-PWR-207
IBM AIX Operating System Upgrade - Multiple LPAR
SIRIUS QUICK ORDER SERVICES FOR IBM AIX OPERATING SYSTEM UPGRADE - MULTIPLE LPAR
SERVICE BRIEF: SIR-SIR-PWR-207
Service Brief
For each quantity listed in the proposal, this service delivers an upgrade of the IBM AIX operating system on a multiple LPAR server. This service includes an IBM-supported version upgrade and applies to only IBM products included in the Standard Media Set. This remote service includes:
- Planning and site readiness review.
- Download new operating system (OS) and install prerequisite Product Temporary Fix (PTF).
- Perform Network Install Manager (NIM) server upgrade to latest version of AIX.
- Perform OS upgrade, verify upgrade, and reset any parameters changed during upgrade.
- Resource coordination and single point of contact.
This service is to perform an upgrade on an AIX server with multiple LPARs but requires the LPAR upgrade Add-on service for additional LPARs beyond quantity of one.
PART NUMBER: SIR-SIR-PWR-208
IBM AIX Operating System Upgrade - Multiple LPAR Add-on
SIRIUS QUICK ORDER SERVICES FOR IBM AIX OPERATING SYSTEM UPGRADE - MULTIPLE LPAR
SERVICE BRIEF: SIR-SIR-PWR-208
Service Brief
For each quantity listed in the proposal, this service delivers one (1) additional LPAR to an upgrade of the IBM AIX operating system or single standalone server. This service requires the purchase of an IBM AIX Operating System Upgrade –Multiple LPAR.
- Planning and site readiness review.
- Download the new operating system (OS) and install any required prerequisite Product Temporary Fix (PTF).
- Perform OS upgrade, verify upgrade, and reset any parameters changed during upgrade.
- Resource coordination and single point of contact.
This service is provided in conjunction with and requires the purchase of one or more IBM AIX Operating System Upgrade – Multiple LPAR services
PART NUMBER: SIR-SIR-SYZ-101
Sirius System Z Implementation Service - 8 Hours
REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON
SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101
Service Brief
For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-SYZ-110
Sirius System Z Implementation Service - 8 Hours
ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON
SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110
For each quantity listed in the proposal, this provides the customer 8-hours with a onsite Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-STG-101
Sirius Storage Service – 8 Hours
REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON
SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101
For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-SIR-STG-103
Sirius Storage Project Management Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS PROJECT MANAGEMENT 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-103, SIR-SIR-CVG-103, SIR-SIR-STG-103
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Project Management Resource for project control and oversight in order to keep the customer informed. Tasks may include:
- Prepare and facilitate project kickoff meeting
- Define milestones, schedule, roles, and responsibilities
- Serve as Sirius’ single point of contact and escalation point
- Identify and engage Sirius resources to execute the project tasks
- Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
- Ensure deliverables, terms, and conditions are met
- Prepare and provide client project completion and survey documentation
The specific Project Management Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-STG-105
Sirius Storage Implementation Service – 1 Hour
SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR
SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105
Service Brief
For each unit ordered in the proposal, this service delivers to the customer one 1-hour segment for a Sirius Technical resource for installation, deployment, configuration, and/or verification for Sirius supported services. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.
PART NUMBER: SIR-SIR-STG-107
Sirius Storage Consulting Service – 8 Hours
SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS
SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107
Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical Consultant resource for consulting advisory. The specific Technical Consulting Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses..
PART NUMBER: SIR-SIR-STG-110
Sirius Storage Service – 8 Hours
ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON
SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110
For each quantity listed in the proposal, this provides the customer 8-hours with a onsite Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.
PART NUMBER: SIR-NAP-STG-010
NetApp Low AFF Storage Array Implementation
SIRIUS QUICK ORDER SERVICES FOR NETAPP LOW AFF STORAGE ARRAY IMPLEMENTATION
SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015
For each quantity listed in the proposal, this service delivers deployment of a NetApp AFF or FAS storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for one NetApp AFF or FAS storage array. This service includes:
- Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
- Planning and site readiness review
- Storage array design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
PART NUMBER: SIR-NAP-STG-011
NetApp Med AFF Storage Array Implementation
SIRIUS QUICK ORDER SERVICES FOR NETAPP MED AFF STORAGE ARRAY IMPLEMENTATION
SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015
For each quantity listed in the proposal, this service delivers deployment of a NetApp AFF or FAS storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for one NetApp AFF or FAS storage array. This service includes:
- Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
- Planning and site readiness review
- Storage array design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
PART NUMBER: SIR-NAP-STG-012
NetApp High AFF Storage Array Implementation
SIRIUS QUICK ORDER SERVICES FOR NETAPP HIGH AFF STORAGE ARRAY IMPLEMENTATION
SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015
For each quantity listed in the proposal, this service delivers deployment of a NetApp AFF or FAS storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for one NetApp AFF or FAS storage array. This service includes:
- Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
- Planning and site readiness review
- Storage array design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
PART NUMBER: SIR-NAP-STG-013
NetApp Low FAS Storage Array Implementation
SIRIUS QUICK ORDER SERVICES FOR NETAPP LOW FAS STORAGE ARRAY IMPLEMENTATION
SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015
For each quantity listed in the proposal, this service delivers deployment of a NetApp AFF or FAS storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for one NetApp AFF or FAS storage array. This service includes:
- Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
- Planning and site readiness review
- Storage array design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
PART NUMBER: SIR-NAP-STG-014
NetApp Med FAS Storage Array Implementation
SIRIUS QUICK ORDER SERVICES FOR NETAPP MED FAS STORAGE ARRAY IMPLEMENTATION
SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015
For each quantity listed in the proposal, this service delivers deployment of a NetApp AFF or FAS storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for one NetApp AFF or FAS storage array. This service includes:
- Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
- Planning and site readiness review
- Storage array design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
PART NUMBER: SIR-NAP-STG-015
NetApp High FAS Storage Array Implementation
SIRIUS QUICK ORDER SERVICES FOR NETAPP HIGH FAS STORAGE ARRAY IMPLEMENTATION
SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015
For each quantity listed in the proposal, this service delivers deployment of a NetApp AFF or FAS storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for one NetApp AFF or FAS storage array. This service includes:
- Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
- Planning and site readiness review
- Storage array design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
PART NUMBER: SIR-NAP-STG-016
NetApp AFF FAS Shelf Add-on
SIRIUS QUICK ORDER SERVICES FOR NETAPP DISK SHELF ADD-ON
SERVICE BRIEF: SIR-NAP-STG-016
For each quantity listed in the proposal, this service delivers the installation of up to two (2) additional NetApp disk enclosures in conjunction with the purchase and implementation of a qualifying NetApp AFF or FAS implementation service. This service provides onsite hardware racking, powering up and initialization of additional disk enclosures within customer provided equipment rack to be installed during the implementation of a complete NetApp solution.
PART NUMBER: SIR-NTX-CVG-003
Nutanix HCI Cluster Quick Start – Pro
SIRIUS QUICK ORDER SERVICES FOR NUTANIX HCI CLUSTER QUICK START – PRO
SERVICE BRIEF: SIR-NTX-CVG-003
For each unit ordered in the Proposal, this service deploys one (1) Nutanix node as part of a Nutanix HCI cluster. The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment.
Nutanix Quick Start Pro Installation includes:
- One (1) Nutanix node within a single cluster
- Up to eight (8) nodes
- Installation of hardware
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-010
CDW-Nutanix HCI 3 Node Implementation Starter - Onsite
3 Node Onsite Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-010, SIR-NTX-CVG-011, SIR-NTX-CVG-012, SIR-NTXCVG-013, SIR-NTX-CVG-014, SIR-NTX-CVG-015
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Installation of hardware
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-011
CDW-Nutanix HCI 4 Node Implementation Starter - Onsite
4 Node Onsite Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-010, SIR-NTX-CVG-011, SIR-NTX-CVG-012, SIR-NTX CVG-013, SIR-NTX-CVG-014, SIR-NTX-CVG-015
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Installation of hardware
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-012
CDW-Nutanix HCI 5 Node Implementation Starter - Onsite
5 Node Onsite Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-010, SIR-NTX-CVG-011, SIR-NTX-CVG-012, SIR-NTX CVG-013, SIR-NTX-CVG-014, SIR-NTX-CVG-015
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Installation of hardware
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-013
CDW-Nutanix HCI 6 Node Implementation Starter - Onsite
6 Node Onsite Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-010, SIR-NTX-CVG-011, SIR-NTX-CVG-012, SIR-NTX CVG-013, SIR-NTX-CVG-014, SIR-NTX-CVG-015
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Installation of hardware
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-014
CDW-Nutanix HCI 7 Node Implementation Starter - Onsite
7 Node Onsite Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-010, SIR-NTX-CVG-011, SIR-NTX-CVG-012, SIR-NTX CVG-013, SIR-NTX-CVG-014, SIR-NTX-CVG-015
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Installation of hardware
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-015
CDW-Nutanix HCI 8 Node Implementation Starter - Onsite
8 Node Onsite Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-010, SIR-NTX-CVG-011, SIR-NTX-CVG-012, SIR-NTX CVG-013, SIR-NTX-CVG-014, SIR-NTX-CVG-015
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Installation of hardware
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-020
CDW-Nutanix HCI 3 Node Implementation Starter - Remote
3 Node Remote Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-020, SIR-NTX-CVG-021, SIR-NTX-CVG-022, SIR-NTXCVG-023, SIR-NTX-CVG-024, SIR-NTX-CVG-025
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and remote configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-021
CDW-Nutanix HCI 4 Node Implementation Starter - Remote
4 Node Remote Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-020, SIR-NTX-CVG-021, SIR-NTX-CVG-022, SIR-NTXCVG-023, SIR-NTX-CVG-024, SIR-NTX-CVG-025
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and remote configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-022
CDW-Nutanix HCI 5 Node Implementation Starter - Remote
5 Node Remote Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-020, SIR-NTX-CVG-021, SIR-NTX-CVG-022, SIR-NTX CVG-023, SIR-NTX-CVG-024, SIR-NTX-CVG-025
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and remote configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-023
CDW-Nutanix HCI 6 Node Implementation Starter - Remote
6 Node Remote Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-020, SIR-NTX-CVG-021, SIR-NTX-CVG-022, SIR-NTX CVG-023, SIR-NTX-CVG-024, SIR-NTX-CVG-025
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and remote configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-024
CDW-Nutanix HCI 7 Node Implementation Starter - Remote
7 Node Remote Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-020, SIR-NTX-CVG-021, SIR-NTX-CVG-022, SIR-NTX CVG-023, SIR-NTX-CVG-024, SIR-NTX-CVG-025
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and remote configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Product design
- Product demonstration
PART NUMBER: SIR-NTX-CVG-025
CDW-Nutanix HCI 8 Node Implementation Starter - Remote
8 Node Remote Starter (Not for cluster expansions)
SERVICE BRIEF: SIR-NTX-CVG-020, SIR-NTX-CVG-021, SIR-NTX-CVG-022, SIR-NTX CVG-023, SIR-NTX-CVG-024, SIR-NTX-CVG-025
For each unit ordered in the proposal, this service deploys Nutanix HCI nodes as part of a Nutanix HCI cluster. The number of nodes installed will range from three (3) to eight (8) nodes and will be determined by the service purchased.
The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and remote configuration to the Nutanix deployment. Nutanix Starter service includes:
- Three (3) to eight (8) Nutanix HCI Nodes within a single cluster
- Product design
- Product demonstration
PART NUMBER: SIR-VMW-CVG-001
VMware Health Check – Tier 1
SIRIUS QUICK ORDER SERVICES FOR VMWARE HEALTH CHECK
SERVICE BRIEF: SIR-VMW-CVG-001, SIR-VMW-CVG-002, SIR-VMW-CVG-003
The Sirius VMware Virtualization Health Check Service examines the VMware vSphere infrastructure that supports an organization’s production environment. Sirius Professional Services experts validate technical consistency, examine the use of best practices, and identify areas where potential system degradation and bottlenecks can impact system health. The Sirius Virtualization Health Check Service identifies gaps in current practices and areas of concern. Sirius also provides remediation recommendations. These topics are discussed during follow-up workshops, and formalized recommendations are documented and presented at the conclusion of the engagement.
The Sirius Virtualization Health Check Service is designed to review and provide remediation advice for a VMware vSphere environment, including vCenter Server, vSphere Clusters, and individual ESXi hosts. There are three tiers of the VMware Health Check and the pricing of the offering is determined by these factors. Scope remains the same between the options, outside of examining the current replication settings.
Tier 1: Up to 64 Hosts, 1 vCenter and 1 vSphere Cluster, No Replication Health Check
Tier 2: Up to 128 Hosts, 2 vCenters and 4 vSphere Clusters, with Replication Health Check
Tier 3: Up to 256 Hosts, 4 vCenters and 8 vSphere Clusters, with Replication Health Check
PART NUMBER: SIR-VMW-CVG-002
VMware Health Check – Tier 2
SIRIUS QUICK ORDER SERVICES FOR VMWARE HEALTH CHECK
SERVICE BRIEF: SIR-VMW-CVG-001, SIR-VMW-CVG-002, SIR-VMW-CVG-003
The Sirius VMware Virtualization Health Check Service examines the VMware vSphere infrastructure that supports an organization’s production environment. Sirius Professional Services experts validate technical consistency, examine the use of best practices, and identify areas where potential system degradation and bottlenecks can impact system health. The Sirius Virtualization Health Check Service identifies gaps in current practices and areas of concern. Sirius also provides remediation recommendations. These topics are discussed during follow-up workshops, and formalized recommendations are documented and presented at the conclusion of the engagement.
The Sirius Virtualization Health Check Service is designed to review and provide remediation advice for a VMware vSphere environment, including vCenter Server, vSphere Clusters, and individual ESXi hosts. There are three tiers of the VMware Health Check and the pricing of the offering is determined by these factors. Scope remains the same between the options, outside of examining the current replication settings.
Tier 1: Up to 64 Hosts, 1 vCenter and 1 vSphere Cluster, No Replication Health Check
Tier 2: Up to 128 Hosts, 2 vCenters and 4 vSphere Clusters, with Replication Health Check
Tier 3: Up to 256 Hosts, 4 vCenters and 8 vSphere Clusters, with Replication Health Check
PART NUMBER: SIR-VMW-CVG-003
VMware Health Check – Tier 3
SIRIUS QUICK ORDER SERVICES FOR VMWARE HEALTH CHECK
SERVICE BRIEF: SIR-VMW-CVG-001, SIR-VMW-CVG-002, SIR-VMW-CVG-003
The Sirius VMware Virtualization Health Check Service examines the VMware vSphere infrastructure that supports an organization’s production environment. Sirius Professional Services experts validate technical consistency, examine the use of best practices, and identify areas where potential system degradation and bottlenecks can impact system health. The Sirius Virtualization Health Check Service identifies gaps in current practices and areas of concern. Sirius also provides remediation recommendations. These topics are discussed during follow-up workshops, and formalized recommendations are documented and presented at the conclusion of the engagement.
The Sirius Virtualization Health Check Service is designed to review and provide remediation advice for a VMware vSphere environment, including vCenter Server, vSphere Clusters, and individual ESXi hosts. There are three tiers of the VMware Health Check and the pricing of the offering is determined by these factors. Scope remains the same between the options, outside of examining the current replication settings.
Tier 1: Up to 64 Hosts, 1 vCenter and 1 vSphere Cluster, No Replication Health Check
Tier 2: Up to 128 Hosts, 2 vCenters and 4 vSphere Clusters, with Replication Health Check
Tier 3: Up to 256 Hosts, 4 vCenters and 8 vSphere Clusters, with Replication Health Check
PART NUMBER: SIR-SIR-CVG-201
VMware Data Collection – Tier 1
SIRIUS QUICK ORDER SERVICES FOR VMWARE LICENSE DATA COLLECTION
SERVICE BRIEF: SIR-SIR-CVG-201, SIR-SIR-CVG-202
This service assists the customer in collecting data associated with their VMware deployment for the purpose of internal verification or assist with a VMware compliance request. Often, VMware customers must respond to and comply with these requests in a timely manner at the request of the software manufacturer. Sometimes, VMware will make an initial request via the VMware account team prior to launching a more formal request. While the goal of this service to avoid a formal VMware audit, there is no guarantee that this service will avoid or replace a formal audit as the compliance request and subsequent action is at the sole discretion of VMware. However, acting in advance often reduces the impact of data collection to the client’s team and satisfies the data collection requirements of the process. This service also provides a repeat opportunity to analyze and appropriately size the VMware portfolio and provide client guidance around managing the licensing going forward.
Tier 1: Up to 6x vCenters
Tier 2: Greater than 6x vCenters
PART NUMBER: SIR-SIR-CVG-202
VMware Data Collection – Tier 2
SIRIUS QUICK ORDER SERVICES FOR VMWARE LICENSE DATA COLLECTION
SERVICE BRIEF: SIR-SIR-CVG-201, SIR-SIR-CVG-202
This service assists the customer in collecting data associated with their VMware deployment for the purpose of internal verification or assist with a VMware compliance request. Often, VMware customers must respond to and comply with these requests in a timely manner at the request of the software manufacturer. Sometimes, VMware will make an initial request via the VMware account team prior to launching a more formal request. While the goal of this service to avoid a formal VMware audit, there is no guarantee that this service will avoid or replace a formal audit as the compliance request and subsequent action is at the sole discretion of VMware. However, acting in advance often reduces the impact of data collection to the client’s team and satisfies the data collection requirements of the process. This service also provides a repeat opportunity to analyze and appropriately size the VMware portfolio and provide client guidance around managing the licensing going forward.
Tier 1: Up to 6x vCenters
Tier 2: Greater than 6x vCenters
PART NUMBER: SIR-SIR-CVG-203
CDW-VMware Cloud Technical Readiness Workshop on Azure
CDW-VMWARE CLOUD TECHNICAL READINESS WORKSHOP ON AZURE
SERVICE BRIEF: SIR-SIR-CVG-203
The Seller will remotely conduct a VMware Cloud on Azure (AVS) and Networking Technical Readiness Workshop with Customer for their specified location. This engagement will include remote presentations and discussions. As part of this engagement, services will consist of the items listed below (“Services”):
- Review On-premises Network Infrastructure
- Review Internet and Cloud Connectivity
- VMware Cloud on Azure Overview
- Virtual Machine Migrations Overview
- Azure Migration Assessment / Review
- Design Review
PART NUMBER: SIR-SIR-CVG-204
CDW-VMware Cloud Technical Readiness Workshop on AWS
CDW-VMWARE CLOUD TECHNICAL READINESS WORKSHOP ON AWS
SERVICE BRIEF: SIR-SIR-CVG-204
The Seller will remotely conduct a VMware Cloud on AWS (VMC) and Networking Technical Readiness Workshop with Customer for their specified location. This engagement will include remote presentations and discussions. As part of this engagement, services will consist of the items listed below (“Services”):
- Review On-premises Network Infrastructure
- Review Internet and Cloud Connectivity
- VMware Cloud on AWS Overview
- Virtual Machine Migrations Overview
- Azure Migration Assessment / Review
- Design Review
PART NUMBER: SIR-IGL-CVG-001
IGEL Standard Quick Start Implementation
SIRIUS QUICK ORDER SERVICES FOR IGEL STANDARD QUICK START IMPLEMENTATION
SERVICE BRIEF: SIR-IGL-CVG-001
This service delivers a standard IGEL quick start implementation. This service includes:
- Design workshop including establishing requirements and best practices
- Active Directory integration
- IGEL deployment of Universal Management Suite server and Imaging Solutions
- Roll-out strategy
- Project documentation including architect diagram and as-built report
- This service includes 1 server and 1 site
PART NUMBER: SIR-IGL-CVG-002
IGEL Enterprise Quick Start Implementation
SIRIUS QUICK ORDER SERVICES FOR IGEL ENTERPRISE QUICK START IMPLEMENTATION
SERVICE BRIEF: SIR-IGL-CVG-002
This service delivers an enterprise IGEL quick start implementation. This service includes:
- Design workshop including establishing requirements and best practices
- Active Directory integration
- IGEL deployment of Universal Management Suite server and Imaging Solutions
- Roll-out strategy
- Project documentation including architect diagram and as-built report
- This service includes up to 3 servers and 2 sites
PART NUMBER: SIR-SIR-DCT-201
Sirius DCT Workshop Service
SIRIUS QUICK ORDER SERVICES FOR DCT WORKSHOP SERVICE
SERVICE BRIEF: SIR-SIR-DCT-201
For each unit ordered in the Proposal, this service delivers a two-week engagement to provide a highlevel assessment of select areas within an IT organization. This service provides high-level findings, recommendations, and a roadmap to provide directional guidance. This engagement includes:
- Understanding of strategic direction
- Guided information gathering of specific areas of IT organizations to include workshops, interviews, document review, and tool discovery based on the selected topic
- Analysis of information gathered through multiple sources
- High-level observations based on analysis
- Recommendations aligned to the desired strategic direction
- Roadmap and next steps
- Calibration of findings to ensure organizational and strategic fit
- Engagement coordination and single point of contact
- Common workshop engagements may include:
- Mergers and Acquisitions
- Data Center Transformation
- BC/DR
- Business Process Optimization
- Application Management
- Program Management
Multiple workshops can be completed in parallel to meet schedule and scope requirements.