Business Continuity Program Overview

CDW is committed to safeguarding coworkers and maintaining a resilient enterprise for its customers and partners. Out of this commitment, CDW has established Business Continuity as a top priority for the organization. This page is intended to provide an overview of CDW’s program and associated resources.

CDW has established program governance which is in line with industry standards and best practices. The program is supported by a dedicated business continuity team, executive committee sponsor, steering oversight committee and a Global Security Operations Center (GSOC).

The GSOC provides around the clock management of both internal and external threats to CDW’s assets and operations including vendors, partners and supply chain. The GSOC plays a vital role in communicating event information and coordinating resources in support of CDW’s Business Continuity Program.

CDW’s program includes policies, BIAs (Business Impact Analysis) and recovery plans which are tested annually. Plans, policies, and procedures are subject to third-party audits as part of CDW's annual certifications.

As an organization with locations, customers and partners around the globe, business continuity is a fundamental and important aspect of our business practices. We know it’s top of mind for you too. Should you have questions or want to learn more about our Business Continuity program,  please feel free to contact me.

Read More:   Operations and Distribution,  Insights and Information, CDW's Response to COVID-19