Oracle Linux Basic Limited Support - technical support - 1 year

What is our primary use case? Since Oracle Linux is a very light software, it does not take time to deploy unless you have virtuals, or if you have containers you need to set up, which will take additional time. Installing and setting up Oracle Linux takes very few minutes. Oracle Linux is very supportive in supporting my AI-driven projects and workloads. How has it helped my organization? The applications that we have deployed under Oracle Linux run optimally compared to environment we had hosted previously What is most valuable? The most valuable feature of Oracle Linux is managing applications and managing application development on the cloud. It is more secure and easier to manage. Oracle Linux is excellent software, and I rate its scalability an eight. There are at least 42 people using Oracle Linux in my organization, and we have virtualized some servers where we have deployed eight VMs. What needs improvement? The area of Oracle Linux that needs improvement is related to updates. If they have updates, it should update itself without logging out your services. For how long have I used the solution? I have worked with Oracle Linux for two years. What do I think about the stability of the solution? I rate the stability of Oracle Linux as very stable, at eight. How are customer service and support? Oracle has implemented a chatting AI which answers most questions effectively, but getting real customer service takes some time. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? How was the initial setup? Oracle Linux is a bit easy to set up. What other advice do I have? I have a solution on-premises, and also on cloud for containers and orchestration. The price of Oracle Linux is affordable, and you can download it for free. It is very available on the Oracle site, and it is an open solution. Based on my experience, I would recommend Oracle Linux to other people anytime. Overall, I rate this solution as the best solution at nine out of ten. Which deployment model are you using for this solution? On-premises If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Amazon Web Services (AWS) Disclaimer: I am a real user, and this review is based on my own experience and opinions.

What is our primary use case? I am using Oracle Linux in the IT industry. We configure Oracle Linux and give it to our customers, which amounts to thousands of people using it. What is most valuable? The features of Oracle Linux that we find most effective are when we normally use it as a VPN gateway. We configure it and make it an application-level gateway, and we use it for user authentication. The main benefits we see in this operating system, apart from the user authentication and VPN gateway, are that we were using CentOS before. Since CentOS is stopping support and going to downstream support now, we moved to Oracle Linux for that matter. Otherwise, we were satisfied with the CentOS part. What needs improvement? I feel that Oracle Linux should improve to have a graphical interface that would be much more user-friendly, similar to Ubuntu, so that people who want to interface with the Oracle servers can have Oracle Linux desktop on their personal laptops as well. I would recommend that those who are planning to use Oracle Linux consider it as a 90% replacement for CentOS because most people would be moving out of CentOS due to those stream and support issues. It is a close match to CentOS, and it could reach out to end users better if the graphical user interface is improved. On the server side, it is acceptable as it is an apple-to-apple match for CentOS, but for end users, people would be comparing it with Ubuntu or Mint, so it should improve its user interface. For how long have I used the solution? We have been using Oracle Linux for about a year. What was my experience with deployment of the solution? I have not faced any challenges or difficulties with Oracle Linux during this time. What do I think about the stability of the solution? I have not had any stability issues with Oracle Linux. What do I think about the scalability of the solution? I have not experienced Oracle Linux handling large-scale deployments; we just do a single node or double node deployment as of now. I haven't used the scalability feature of Oracle Linux to evaluate if it is scalable enough for my environment. How are customer service and support? We normally use the community support for Oracle Linux as of now, which is my impression on the support they provide. I have no complaints or recommendations regarding community support. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? We switched to Oracle Linux because support is not available for CentOS; the patches won't be available, which is why we have moved to Oracle Linux, and on my personal laptop, I mostly use Ubuntu. How was the initial setup? It is easy to set up Oracle Linux compared to CentOS. If I were to rate the setup for Oracle Linux from 1 to 10, it would receive a perfect 10. What other advice do I have? We have customized Oracle Linux, and we use it as a VPN. Regarding security enhancements in Oracle Linux, the patches are available, so as and when the security patches are available, we update them. We plan to increase the usage of Oracle Linux for now. I rate Oracle Linux as a 10 when used on a server, but if I use it as an end user in terms of desktop computing, then it could be a five because the graphics is not as impressive as Ubuntu. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.

What is our primary use case? Our clients are using Oracle Linux for core banking deployment and enterprise application deployment. What is most valuable? The solution works closely with the operating system kernel, which gives better performance in terms of multi-threading and a distributed database. We work based on Oracle specifications, and whenever there are critical patches and vulnerability tests, we update with the latest security patches. The collaboration with Oracle WebLogic and other Oracle tools enhances performance as well. What needs improvement? At this stage, we are uncertain about specific areas for improvement. There is support in place by Oracle, which is appreciated. AI could potentially optimize computing resources in the infrastructure side, especially in a multi-tier enterprise architecture. For how long have I used the solution? We have been using Oracle Linux for more than five years. What was my experience with deployment of the solution? The deployment of Oracle Linux is easy. What do I think about the stability of the solution? Oracle Linux is definitely stable. We are using it in a production environment. What do I think about the scalability of the solution? We have not seen any scalability issues as we are running a considerable volume. How are customer service and support? Customer service is good, but sometimes there are delays due to the criticality of the ticket. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? Previously, we were using other operating systems like Red Hat and SUSE Linux. We switched because we are using tightly coupled Oracle products, and Oracle Linux gives better performance. How was the initial setup? It is easy to deploy. What was our ROI? The solution provides the best return on investment. It saves more than forty percent of resources. What's my experience with pricing, setup cost, and licensing? Oracle Linux is affordable because it is open-source. However, if critical support is needed, payment is required. Which other solutions did I evaluate? We previously evaluated Red Hat and SUSE Linux. What other advice do I have? Our overall experience with Oracle Linux is very positive. I would rate it a nine out of ten. While support can sometimes be delayed due to ticket complexities, Oracle Linux could benefit from new computing resource optimizations, possibly involving AI. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:MSP

What is our primary use case? We are using Oracle ERP and Oracle Database, and we have installed Oracle tools and applications on Oracle Linux in a virtual environment. What is most valuable? Oracle Linux is secure, and we have end-to-end support from Oracle, from the operating system to applications and ERP. It provides peace of mind. Additionally, we prefer Oracle Linux over Windows to safeguard against different attacks and viruses. It's all happily integrated, providing a reliable and consistent environment for my team, which I value greatly. What needs improvement? Expertise in Oracle Linux is not extensive, so it was challenging to find someone with experience in this technology. Initiating educational programs or certifications locally available would enhance its adoption. The learning curve is significant, and certain processor models take time for compatibility testing. We often have to use older processors until compatibility is confirmed. For how long have I used the solution? I have been using Oracle Linux for probably the last four to five years. What was my experience with deployment of the solution? It was straightforward to install. We ensure compatibility with new hardware initially and then work in a virtual environment with a master VM we can copy and configure. What do I think about the stability of the solution? Oracle Linux is very stable. Our environment is locally deployed, and we don't experience performance or latency issues. What do I think about the scalability of the solution? Oracle Linux is somewhat scalable; I would rate it seven out of ten. New processor models sometimes lack immediate compatibility with Oracle Linux, requiring the use of previous models until support is available. How are customer service and support? Oracle's technical support is excellent, and I would rate it as nine out of ten. How would you rate customer service and support? Positive How was the initial setup? For us, the installation of Oracle Linux is straightforward. When new hardware is introduced, we ensure its compatibility before deploying in a virtual environment. What was our ROI? The return on investment from using Oracle Linux is the peace of mind it provides my team. Everything from Oracle tools to applications is well integrated within Oracle Linux. What's my experience with pricing, setup cost, and licensing? Oracle Linux is affordable. While ERP may be expensive, Oracle Linux and KVMs are not on the higher side in terms of cost. What other advice do I have? Overall, I rate Oracle Linux as eight out of ten. I would also advise considering improving educational programs and certifications to facilitate learning and greater expertise. Which deployment model are you using for this solution? Private Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.

What is our primary use case? We are using Oracle ERP and Oracle Database, and we have installed Oracle tools and applications on Oracle Linux in a virtual environment. What is most valuable? The advantages of Oracle Linux are that it is secure and provides end-to-end support from Oracle, from the operating system to the application ERP. This gives us peace of mind. Compared to Windows, we prefer Linux to safeguard ourselves from different kinds of attacks and viruses. What needs improvement? Our level of expertise is not high enough. I had to find someone experienced with Oracle Linux since Windows is easier to learn, and most people have hands-on experience with it. If there were educational programs or certifications locally available, it would add more benefits. Additionally, the compatibility with the newest processor models could be improved. It takes time for Oracle to test and then make it public that a processor is supported. We often have to use an older processor model to ensure compatibility with the operating system and our ERP. For how long have I used the solution? I have been using Oracle Linux for the last four to five years. What do I think about the stability of the solution? Our environment is locally deployed, and there are no performance issues or latency problems. I find Oracle Linux very stable. What do I think about the scalability of the solution? I rate the scalability at seven. Compatibility with the newest processor models takes time, which can impact scalability. Oracle should make the process faster, as we sometimes have to use a previous processor model to ensure compatibility. How are customer service and support? Technical support is very good. I rate it a nine, keeping one point in reserve for anything that might come up in the future. How would you rate customer service and support? Positive How was the initial setup? For the time being, the installation is straightforward. The main task is ensuring compatibility with new hardware, but once set up, we can use a master VM for our virtual environment. What was our ROI? For us, the return on investment is the peace of mind provided by Oracle Linux. Our team is comfortable using Oracle Linux as it integrates well with Oracle tools, making everything work seamlessly. What's my experience with pricing, setup cost, and licensing? Oracle Linux is affordable. While ERP might be expensive, Oracle Linux and KVMs are not on the higher side. What other advice do I have? I am satisfied with Oracle Linux and would rate it an eight out of ten. It is a good tool for our small company, and we've never encountered anything we couldn't do with it. Which deployment model are you using for this solution? Private Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: My company has a business relationship with this vendor other than being a customer:Integrator

What is our primary use case? We are currently using Oracle Linux in our organization for handling various systems. My experience with Oracle Linux is mainly in managing it for server performance and handling different operating systems like Linux, Windows, and UNIX. What is most valuable? I find Oracle Linux's troubleshooting capabilities to be straightforward and simple to use. The commands are very user-friendly, making it easier for me to manage and troubleshoot. Additionally, Oracle Linux has American Standard levels of security, which I consider to be quite good. I find the stability to be excellent as the system manages outages effectively. What needs improvement? I think Oracle Linux's outage management can be improved to better handle outages. Furthermore, I believe there could be more resources available for enhanced learning, such as more training materials or a simplified setup process. For how long have I used the solution? I have been working with Oracle Linux for about one year. What do I think about the stability of the solution? I have not experienced any stability issues with Oracle Linux. It is very stable compared to other systems. What do I think about the scalability of the solution? I find Oracle Linux to be quite scalable. It handles device performance well, automatically managing any issues that arise. How was the initial setup? The setup was already done for us by third parties. We did not do the initial setup ourselves. What about the implementation team? They already set it up for us, and we used an already done setup. What other advice do I have? I would recommend Oracle Linux, but before recommending it, I need to be prepared to answer all related questions. I would rate my personal knowledge of Oracle Linux five out of ten. However, I would rate the solution itself nine out of ten overall, as it has shown to be very efficient and user-friendly. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.

What is our primary use case? Currently, I see that everyone is looking into Linux. People are migrating to Linux from different proprietary hardware systems, which are often more expensive than x86 systems. This is the reason for moving to Linux. When it comes to Linux, if I have Exadata and all Oracle Linux operating systems, these are what I deal with. Nutanix, with hardware offering software-defined storage, also helps me. For clients with unlimited licenses, the advantage of HXIT6 hardware is that the license is not a constraint, prompting them to switch. What is most valuable? Oracle consistently performs better, like with Oracle Solaris. Linux systems are similar, however, Oracle Linux offers an unbreakable system. Oracle has just started this from version eight, which is distinct. What needs improvement? Addressing room for improvement in Oracle Linux, some applications supported by other operating systems are not supported, which is a pain. For how long have I used the solution? I've been working with Oracle Linux and Linux Red Hat since version five. What do I think about the stability of the solution? DP is present in all infrastructure sectors because it's open-source. Testing determines stability, as continuous Linux use and installations reveal more bugs. Unlike stable products like Solaris, open-source products are not fully tested, which is common. What do I think about the scalability of the solution? It is easy to scale. How are customer service and support? I find that Oracle is always good in customer service, but it depends on the backend. The initial support request handling is crucial. Not all support engineers at Oracle are the same, so sometimes I experience good support that resolves issues quickly, while other times, it loops. This is common. That said, overall, Oracle support is good. Which solution did I use previously and why did I switch? When comparing Red Hat and Oracle Linux, people often focus on popularity, and both are almost the same. Mainly, I notice that the popularity varies. The difference lies in their marketing and presentation. What about the implementation team? One person is enough to deploy everything from infrastructure to the operating system. What other advice do I have? Ultimately, Oracle Linux as a product rates nine out of ten. It's very easy to use. For Linux, it's nothing too complicated. Taking care of the necessary tech accounts, subscriptions align similarly. The focus is on what is used on top of Linux with the move towards database 23, which incorporates AI, testing and migration are ongoing. When comparing operating systems like Solaris, support for new versions is diminishing, forcing migrations to Linux, such as Oracle Linux or Red Hat, both being popular. Depending on preferences, some support Oracle Linux, while others favor Red Hat, which is more popular initially. Which deployment model are you using for this solution? Hybrid Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner

What is our primary use case? Our primary use case for Oracle Linux is that we are using it on Oracle Cloud. Our ERP is on Oracle Cloud as well. We downloaded a PDF to compare Oracle Linux with Ubuntu Linux for a vendor request on a project. How has it helped my organization? Our objective was to move from on-prem infrastructure to cloud infrastructure. By selecting Oracle Linux instead of Windows or Red Hat, we reduced costs significantly since Oracle Linux is free. Additionally, having Oracle application and operating system from the same vendor makes things easier and provides a single point of contact for resolution. What is most valuable? First of all, the cost is a significant advantage of Oracle Linux. The platform is stable, and there is no risk of viruses, unlike the Microsoft platform. We moved from Windows platform to Oracle Linux because it is free, leading to a reduction in costs. Also, since it's from the same vendor as Oracle applications, it's easier to manage issues, making not just the solution cost-effective but also streamlined in management. What needs improvement? The user interface for Oracle Linux could use improvement. Coming from a Windows environment, switching back to command-line interface is time-consuming. Having a user interface would make tasks easier, saving time by avoiding the need to remember command-line instructions. For how long have I used the solution? We have been using Oracle Linux for more than a year now, and it has been stable without issues in our production database and application. What do I think about the stability of the solution? Oracle Linux is stable. I would rate its stability as eight or nine out of ten. How are customer service and support? The technical support for Oracle Linux is just okay. It is not as helpful or friendly as their application support. The response is not as useful, and it could be improved. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? We were previously on Windows platform, and we moved to Oracle Linux since it is free and reduces costs. How was the initial setup? I am unable to answer how the initial setup was as it was done by our implementation partner. They handled all the initial setup before handing it over to us. What about the implementation team? Our implementation partner created all the virtual machines and handled the initial setup and migration project. What was our ROI? Oracle Linux contributed to reducing our operational costs by about ten percent by saving us from the operating system and license costs we would have had to pay Microsoft. What's my experience with pricing, setup cost, and licensing? The cost of Microsoft OS is pretty high, and switching to Oracle Linux, which is free, reduced our costs by about 20% to 25%. For about ten servers, this was a significant saving. Which other solutions did I evaluate? The core engine of Oracle Linux is based on Red Hat, making it a stable solution quickly. It is relatively better for enterprise customers rather than individual users. What other advice do I have? Oracle Linux is stable and cost-effective. I would rate the overall solution as eight out of ten. With improvements in support and user interface, Oracle Linux should continue to improve. I would recommend it depending on cost factors and enterprise suitability. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: I am a real user, and this review is based on my own experience and opinions.