Quick tech specs
- Extended service agreement
- 1 year
- 24x7
- for Mediant 500, 500 E-SBC, 500 MSBR
- parts and labor
- carry-in
- repair time: 30 days
Know your gear
Get fast and effective support and resolution for day-to-day operational issues and complex issues by AudioCodes Voice Engineers' in-depth knowledge and understanding. Customers have direct access to key resources and tools, including 24x7 hotline support for urgent issues, access to the AudioCodes Services Portal service desk for support call ticketing, information gathering, and status updates.
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