Know your gear
IT automation - when it works, it's barely visible; when it fails, it's catastrophic. Even if your automation initiative can pay for itself with hard-dollar savings in operational costs, taking an ad-hoc approach in the era of the digital enterprise puts you at a serious competitive disadvantage. Implemented strategically, automation can deliver far greater business value by dramatically improving time to market and quality of service, increasing your ability to respond quickly to changing business requirements, and radically reducing security and compliance risks.