Quick tech specs
- Black
- box
- for Brother MFC-J1010DW, MFC-J1012DW, MFC-J1170DW
- original
- ink cartridge
Know your gear
Always trust Brother Genuine ink for superior inkjet print quality and performance you can consistently rely on. Brother Genuine LC401BK Standard Yield Black Ink Cartridges deliver consistent, professional results and up to 200 pages. All Brother Genuine ink cartridges are intelligently engineered to work seamlessly with your Brother inkjet printer for consistent, reliable results. Brother Genuine LC401BK is for use with the following Brother all-in-one color inkjet printers: MFC-J1010DW, MFC-J1012DW and MFC-J1170DW.
Disclaimer:
1. Approximate page yields in accordance with ISO/IEC 24711.
Disclaimer:
1. Approximate page yields in accordance with ISO/IEC 24711.
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Enhance your purchase
Brother LC401BK - black - original - ink cartridge is rated
1.30 out of
5 by
84.
Rated 5 out of
5 by
Pauliwallnutz from
Bold Colors!
Works great with my Brothers Unit!
Excellent results whether your photocopying or printing.
Date published: 2024-09-08T00:00:00-04:00
Rated 5 out of
5 by
Wizard from
LC-401 (Black Cartridge)
Works Perfect! Thank you Brother :) Easy to install.
Date published: 2024-09-09T00:00:00-04:00
Rated 5 out of
5 by
Emili Love from
Never got this order
Never received this order. My boss bought this for my work and I was in charge of purchasing. I never received this order as it was shipped to California. I live in Utah. No such luck.
Date published: 2024-09-03T00:00:00-04:00
Rated 5 out of
5 by
callies64 from
Very vibrant color and easy to install!
Brother LC401 ink is easy to use. Just pop cartridge into your printer and it’s that easy! It’s compatible with my printer and was so easy to set up! The print quality is nice and doesn’t smudge once printed! It prints roughly 200 pages with just one cartridge!
Date published: 2024-09-24T00:00:00-04:00
Rated 5 out of
5 by
Noblackink from
Oh Brother
No wonder why this printer was on sale at Office Depot. No ink available anywhere and, of course, Brother has a lock down on the ability to fill the printer cartridge. This leaves no option other than to buy another printer. Never going to buy a Brother product again.
Date published: 2023-05-14T00:00:00-04:00
Rated 5 out of
5 by
Not Your Brother from
WORST PRINTER & COMPANY IN THE WORLD!!!
STOP SELLING PRINTERS THAT DON'T HAVE ANY SUPPORT. PROFITS OVER PEOPLE.
Date published: 2023-06-19T00:00:00-04:00
Rated 5 out of
5 by
upset Guy from
No Ink = No Printer
i am with everyone on this review regarding lack of black ink supplies. i started looking about a month ago. brother customer services tells me a month more, maybe. WHAT? a printer w/o ink = no printer. i would not have purchased a Brother product had i known it would be impossible to replace the ink cartridge.
Date published: 2023-05-03T00:00:00-04:00
Rated 5 out of
5 by
Metal Megadeth from
lc401 bk
you been saying this for months now that this ink is in high demand due to shortage you should have it in stock by now hurry up make this ink available so every one that has to buy this ink for this printer
Date published: 2023-07-15T00:00:00-04:00
Rated 5 out of
5 by
mike518 from
Ink prints as expected
Ink Prints as expected. I feel I get more than the stated amount - but as usual it depends what is being printed.
Date published: 2022-09-05T00:00:00-04:00
Rated 5 out of
5 by
Not Your Brother from
NO INK ANYWHERE
DO NOT BUY!!!! WASTE OF YOUR TIME. NO BLACK INK FOR ALMOST A YEAR NOW.
Date published: 2023-05-12T00:00:00-04:00
Rated 5 out of
5 by
nobody from
NO INK? Seriously?
Let's be real here... Likely, the reason these black cartridges are unavailable is due to the 'chip shortage'. These cartridges are typically chipped so the printer can identify them as genuine. DO WHAT CANON DID and ship the dang things without chips. Making sure that people are using genuine Brother cartridges is more important than making sure they're actually able to use their printer? Priorities! Seriously - SHIP THEM WITHOUT THE CHIP. We NEED to be able to print!
Date published: 2023-06-08T00:00:00-04:00
Rated 5 out of
5 by
Lady Di from
The truth will set you free.
This is the 3rd time you have ask me to re-write. If you don't want the truth - then you write it.
Date published: 2023-06-08T00:00:00-04:00
Rated 5 out of
5 by
Lynn 2 from
Unfortunate about lack of Ink Cartridges
Unfortunately, the printer is great, but the lack of available support products is terrible. I would not buy anything from the Brother brand because it appears as if the corporation does not care that their customers purchased printers but cannot use them due to lack of black ink cartridges. Can't a software update be done with a work around so the printer can be used without having black ink? I did find some knock-off black cartridges as part of a multi-pack on Amazon. I bought them because I figured a knock-off cartridge is better than no cartridge at all and at least we'll be able to use the printer.
Date published: 2023-04-14T00:00:00-04:00
Rated 5 out of
5 by
Marjous from
Best advice? Throw copier in the trash
Bought MFC-J1010DW copier from Office Max in Dec. 2022. Needed to use it immediately. Shortly realized I needed black ink backups. Offc. Max personnel in January said none in stock, come back April 7. What? Been trying every which way, every source including Ebay for black cartridges. Tried to get my cartridge refilled and was told that it could not be refilled. Arpril 7 came and went, trying multiple times a day every source, in person or online. Placed an online order with Office Depot. Days later they reported still waiting for stock; it has been put on backorder, and would be willing to cancel order. Office Max and no seller should keep this copier on their shelves and they owe every buyer a refund.
Date published: 2023-04-13T00:00:00-04:00
Rated 5 out of
5 by
BeBe from
No LC 401 black ink cartridges anywhere
I have a new brother computer that uses the LC 401 cartridges> I can't use my computer now simply I can't find the LC 401 black cartridges anywhere, not even on your website. there are absolutely none in the Charleston area. last time I ordered from this company I ordered 4 boxes. I don't think the cartridge lasts as long as indicated on the box. Please advise where to purchase this item. I NEED TO PRINT EVERTNING FOR MY JOB!! this I can't without black ink.
Date published: 2023-04-13T00:00:00-04:00
Rated 5 out of
5 by
Lynn from
Where's the supply?
Why did I buy brother printer!? Can't find lc401 anywhere.
Date published: 2023-04-13T00:00:00-04:00
Rated 5 out of
5 by
Roryd from
No ink!!??
I have always valued Brother products. That being said, I echo everyone else in this space. Without ink, the printer is of no value whatsoever! This experience has been a huge turnoff to ever buying another Brother printer!
Date published: 2023-05-05T00:00:00-04:00
Rated 5 out of
5 by
ctsmith from
No Ink Available
I bought this printer for my office, and I use it frequently, or rather I did use it frequently. I can not seem to find ink for this prinkter anywhere. Can't refill them, can't find them. It's like Brother took my money and ran with it. I can't understand why you would have a product that you are still selling without being able to provide the ink for it.
Date published: 2023-04-05T00:00:00-04:00
Rated 5 out of
5 by
upset customer from
NO INK CARTRIDGE ANYWHERE!! DO NOT BUY PRINTER
I cannot find the LC401 BK ink cartridge anywhere in the entire world. This is ridiculous and my printer I just bought for business is now completely worthless! What is the issue????? Why is Brother not selling this ink? If it is off the market now, then Brother should not be selling these printers anymore.
Date published: 2023-04-03T00:00:00-04:00
Rated 5 out of
5 by
Bent Over and no kisses from
A very expensive Brick
Bought this printer mid january. Can't find ink anywhere. SIX weeks ago they said ink would be in in 2-3 weeks. And today they are STILL saying 2-4 weeks. Where do I send this back to get my refund. If this printer doesn't work without Black ink, Brother, and you can NOT provide Black ink, seems you have an obligation to replace. I'm with Kira - where's my printer that can actually be used. So disappointed, as I have been using Brother printers for more than a decade. Boooooooooo! What will Brother do? Compensate those of us who let you know our beautiful black brick needs ink? THere better be something - Would be a pretty good printer - if the company actually cared to service their product - i.e., provide INK
Date published: 2023-04-03T00:00:00-04:00
Rated 5 out of
5 by
Edward from
Ink only available with subscription
It seems they have no problem providing black ink under subscription. The printer is no good without black ink. Subscriptions are way too expensive, i.e., I would pay three times the amount on subscription because they determine the amount they charge by number of pages printed each month and not by when the cartridges need replacing -- therefore if you are on the monthly plan they charge you even if you do not need the replacement.
Date published: 2023-03-31T00:00:00-04:00
Rated 5 out of
5 by
Jenny from
Company took down my first review
Do not buy a printer from this company as they do not have ink available for the new printer I bought and won’t let me return the printer.
Date published: 2023-03-20T00:00:00-04:00
Rated 5 out of
5 by
Floyd from
Very good printer!
The printer does a great job printing. It also has a large capacity paper tray.
Date published: 2023-03-25T00:00:00-04:00
Rated 5 out of
5 by
Bri26 from
NO INK
Brand new printer and they are out of ink online and ALL stores. Why sell a printer if you can’t sell the ink for it. Waste of money
Date published: 2023-03-03T00:00:00-05:00
Rated 5 out of
5 by
No Ink from
Where do I buy ink for this printer
I have tried 4 different stores/online and it’s sold out ever. I just bought this printer and now I can’t use it
Date published: 2023-03-01T00:00:00-05:00
Rated 5 out of
5 by
Diana from
Sold-out ink
Ink works fine but since I bought my printer they are always sold out of the ink which makes having the printer pointless.
Date published: 2023-03-22T00:00:00-04:00
Rated 5 out of
5 by
MVac from
No ink
Why sell the printer without ink. I tried online and in-store everywhere. Too frustrating.
Date published: 2023-03-07T00:00:00-05:00
Rated 5 out of
5 by
bbbb from
No Ink
Same as every other reviewer. How do you sell a product and then don't have the ink to be able to use the printer. Now I own a large, expensive paper weight that is less than 4 months old.If brother can't get their act together it will be time to replace with another brand and never buy brother agian
Date published: 2023-03-15T00:00:00-04:00
Rated 5 out of
5 by
LGLG from
No Ink! Being held hostage by my brother...
I can understand if there is a supply chain issue. I would prefer to purchase brother ink, but since it's going to be a month or more until we can get ink, I'd like to use a refill kit as a workaround until the cartridges I purchased became available. But the brother cartridges, once they think they are empty, the chip won't allow it to be reloaded. Can we have a workaround until we can get ink??
Date published: 2023-03-14T00:00:00-04:00
Rated 5 out of
5 by
Bad Brother from
Cant find any ink or capatible relacement.
We need a lawyer to file a class action on these fools.
Date published: 2023-03-18T00:00:00-04:00
Rated 5 out of
5 by
Kira from
Brother Please Send Me Another Printer
I can't find this in stock anywhere. I just bought this printer and need to use it regularly for work. Can Brother send me a link to sister company that has another ink I can use? Is there any other brand ink that works in the LC401? I truly cannot get the product anywhere. If you can't provide the ink, how am I suppose to print on your product? Can you trade in my printer for one that you regularly stock ink for?
Date published: 2023-03-28T00:00:00-04:00
Rated 5 out of
5 by
Frustrated with Brother from
Why sell a printer and not have the ink in stock?
Not quite sure why you would still be selling a printer that you cannot get ink for. I think Brother has made a HUGE mistake here with no explanation as to why we can't get ink for this printer. A little clarification might help - something besides oh, it will be in stock soon. When is soon?
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of
5 by
tenyc from
No ink!
Clearly there's something wrong with your supply chain. Could someone on your team please reply to these inquiries with anything other than "we should get new stock in 2 to 4 weeks?" Like most of the other people on this thread I recently purchased this printer and need to know if I will ever be able to get ink for it? Honesty is the best policy in business and in life. Please just give us some concrete answers.
Date published: 2023-03-16T00:00:00-04:00
Rated 5 out of
5 by
Momof5 from
Terrible page yield
By far the worst printer I’ve ever owned. I own it just for family home use and I’m having to pay for a new ink cartridge every month. I NEVER had this issue before buying this printer. Now the black ink cartridges are sold out everywhere. I wish I could return this printer.
Date published: 2023-03-22T00:00:00-04:00
Rated 5 out of
5 by
NoInk from
No Ink! Printers use ink to work!
The pandemic is over and having a printer with no ink does absolutely nothing to my bottom line. I am having to buy another printer just so I can continue with my daily work orders and invoices. Brother (pun) you sure messed this one up.
Date published: 2023-03-15T00:00:00-04:00
Rated 5 out of
5 by
Frustrated Customer from
Out of ink
WTH… this is totally unacceptable to run out of ink if you are a printer company!
Date published: 2023-03-18T00:00:00-04:00
Rated 5 out of
5 by
ajboen from
Great upgrade
I wanted another Brother so I could use the utilities I already have. It works great and they eliminated the print ribbon errors with the old machine . The scan allows more options to store documents.
Very happy with the new product.
Date published: 2023-03-21T00:00:00-04:00
Rated 5 out of
5 by
amyo23 from
So disappointed with my new printer
I purchased this printer on Amazon 02/10/23 and, upon receipt, went to stock up on ink for it...only to find it sold out everywhere. I was fortunate enough to find a cartridge on eBay and another on FB Marketplace. However, the XL black cartridge does not print 200 sheets as advertised. I don't print in large quantities, and 5 weeks later, I'm on my 3rd and last cartridge. And though I contacted support a few weeks ago, there's still no estimate on when cartridges will be available again. I ordered this printer because the previous model lasted for several years, and ink didn't run out quickly. Sometimes it dried up before I could use it all.
Date published: 2023-03-24T00:00:00-04:00
Rated 5 out of
5 by
Madashell from
No black ink available
My printer is useless. Can't get a cartridge anywhere. Brother has screwed up and lost my future business.
Date published: 2023-03-22T00:00:00-04:00
Rated 5 out of
5 by
Becky from
No ink
This is beyond ridiculous. My printer is not even 6 months old and i can't find no ink anywhere. Not online, not in stores, not even Amazon! What am I suppose to do now? Can I echsnvr my printer for another printer that acutely has ink? I work remotely and can't print what I need to get my work done.
Date published: 2023-03-15T00:00:00-04:00
Rated 5 out of
5 by
Sad customer from
Ink issues
I had to buy new printer since can't use with just color ink. I chose different a different brand that seems to have good ink supply for it. I'm leary that it counts pages printed correctly too. Seems very off.
Date published: 2023-03-21T00:00:00-04:00
Rated 5 out of
5 by
Mark from
Printer ink for my Brother MFC-J1010DW printer....
I am so sorry I ever let myself be talked into buying this printer! Why would someone buy a printer that you absolutely CAN NOT get printer ink for. What good is that? Never again, because you do not seem to care about your customers at all.
Date published: 2023-03-18T00:00:00-04:00
Rated 5 out of
5 by
tlogan8 from
Out of ink
When are you going to figure this out? Am I supposed to buy another printer even though this one is only 6 months old? Can I use one of the color cartridges in the black slot or will it screw up the machine? Printer is great, but this is ridiculous.
Date published: 2023-03-05T00:00:00-05:00
Rated 5 out of
5 by
MacK from
No ink cartridges
2 week old printer and cannot get black ink refill.... probably need to file a class action lawsuit selling a product that can't be used after 200 pages.
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of
5 by
JiminLewes from
Would be nice if you could find the cartridges!!
I purchased a Brothers printer a couple of months ago and 10 days ago got the “Low Ink” message. I went online and could not find the LC401BK cartridge anywhere. So I visited our local Best Buy, Staples and Wal-Mart stores - none anywhere. But I saw plenty of HP cartridges.. I emailed Brothers and got somewhat of a generic response stating to check back in 4 to 6 weeks. Really!!!! Quiet disappointing and will be leading me to purchase an HP printer once again.
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of
5 by
BenBTizMe from
Black Ink Not Available Anywhere For Months
I've run out of black ink and started looking for some months ago. Can I return the MFC-J1010DW printer for a refund? Even a pro-rated refund would suffice. I need the refund to purchase another printer that carries the ink it requires to run. Without black ink the printer is basically broken and unrepairable. Could I use the warranty to return the unusable printer for a refund?
Date published: 2023-04-23T00:00:00-04:00
Rated 5 out of
5 by
Suzieq from
REFUND FOR THIS PRINTER!
I didnt buy the cheapest printer available, I bought this one trusting that YOU WOULD HAVE INK available for it! I do not have money to go buy a RELIABLE printer that has ink AVAILABLE! I want my money back that I spent on this printer and the starter ink that came with it. I have had it a couple of months and cannot use it and do not have money to buy another printer! SEND ME A REFUND!
Date published: 2023-04-25T00:00:00-04:00
Rated 5 out of
5 by
KC123 from
NO Bk Ink
Can you please provide an estimate time when the LC401BK will be in stock?
Date published: 2023-04-21T00:00:00-04:00
Rated 5 out of
5 by
LKay from
What good is a printer with no ink?????
I bought the Brothers printer on December 31, 2022. Today I ran out of ink. Well that is unfortunate for me. I had no idea I bought such a lemon. Lots of color ink but no black. So sad.
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of
5 by
Frustrated from
LC401Blck Ink
Stop selling products you don’t have supplies for!
Date published: 2023-04-22T00:00:00-04:00
Rated 5 out of
5 by
MtnMan from
New printer but no ink! What is going on?
Brother,
I am said to say I am very disappointed with you. I decided to purchase a brother printer rather than an HP printer because I like the simplicity and easy of use of the brother. The wifi connect feature works for everyone in the household. However, I am in need of black ink. Where did it go? Please provide a date as to when we can expect black ink to be available and an explanation as to why it can't be purchased. I would hate to have to recycle my brother printer and go buy an HP. Don't make me do it!
Date published: 2023-04-19T00:00:00-04:00
Rated 5 out of
5 by
Unhappy customer from
No ink available
I’m extremely disappointed in my new Brother printer, as I cannot find black ink cartridges anywhere. If C/M/B cartridges can be manufactured, why can’t black? I do not recommend anyone purchase a (useless to me) Brother printer. And the canned answers Brother has provided to other customers are not helpful at all.
Date published: 2023-04-19T00:00:00-04:00
Rated 5 out of
5 by
AJM23 from
Printer doesn’t work without the ink
Cannot find the ink anywhere and our brand new printer is unusable. Sadly a waste of money. Hopeful that Brother will make this right and soon!
Date published: 2023-04-19T00:00:00-04:00
Rated 5 out of
5 by
Annoyed from
Where is the Ink?
Where is the Ink? LC401BK is not available to purchase anywhere for months. Is this product discontinued? Is there a substitute ink cartridge to use?
Date published: 2023-04-18T00:00:00-04:00
Rated 5 out of
5 by
Michele from
No Ink
I have been beyond happy with my printer but now. How can you still sale a printer that doesn’t even have ink cartridges for it? This is so frustrating and leaves a sour taste in my mouth with brother. And I’ve always been an advocate for this brand. But this has completely ruined that for me. I have no intentions on purchasing anymore Brother products in the future
Date published: 2023-04-18T00:00:00-04:00
Rated 5 out of
5 by
Done from
Ink. You’re SOL! Can you say “Class Action”?
Ink permanently (apparently) unavailable. This is ridiculous. No real response or s answers. A canned no-info “reply” is no helpful, nor an answer.
Be prepared for a massive Class-Action suit. It is coming.
Date published: 2023-04-17T00:00:00-04:00
Rated 5 out of
5 by
Sean from
Do Not Order, They'll never send it.
Ordered over a month ago. It still isn't here. Checked order status and it's still on backorder. Brother was happy to take my money for this product they clearly don't make anymore. If anyone is reading this, do yourselves a favor and don't purchase this ink. While you're at it, don't buy this printer either. Seems like Brother no longer supports it. Go with a different printer company.
Date published: 2023-04-17T00:00:00-04:00
Rated 5 out of
5 by
Where is the ink from
DO NOT BUY - NO INK
Brother continues to sell a printer for which there is no ink! Do not buy it (nor any other product from them as they are dishonest). I totally understand supply chain issues but to keep telling users “soon” is now dishonest. If they do not know they should just say so.
Date published: 2023-04-15T00:00:00-04:00
Rated 5 out of
5 by
Otterslide from
Time to cut bait
OK, I'm done with Brother and their products.
No black ink for close to half a year now, and Brother CS only supplies the same, lame, stock answer that they care and that the ink will be available soon - heck, can't Brother even take the time to update their stock answer with usable information?
I work from home and have had to take my work to local printing facilities.
Done with Brother and their unfunctional information.
Printer will go in to the dumpster and I'm shopping for another brand.
Date published: 2023-06-06T00:00:00-04:00
Rated 5 out of
5 by
Former Loyal Customer from
Still no black ink cartidges - UNACCEPTABLE!!!
I have been a loyal Brother customer for many years, however the unavailability of black ink is UNACCEPTABLE! What is the problem here? Color ink cartridges are available, so what is the problem with supplying black ink? This has been going on for way too long. I will NEVER purchase another Brother printer.
Date published: 2023-06-05T00:00:00-04:00
Rated 5 out of
5 by
Yan78 from
No Ink!!!
Purchased this printer and not being able to use it for months now
Date published: 2023-05-01T00:00:00-04:00
Rated 5 out of
5 by
Unhappy Customer from
Sad Story
My printer is less than a month old. After spending over an hour trying to find this ink anywhere and reviewing the comments on this web page and since the replacement cartridges are more expensive than the printer, when my current ink runs out I am buying a new printer and throwing this in the garbage. Brother should have to buy back every one of the printers that use this ink back immediately.
Date published: 2023-05-01T00:00:00-04:00
Rated 5 out of
5 by
Jess from
When can we buy ink?
Had printer for 2 months, now unusable. Been looking for black ink for well over a month now.
Date published: 2023-05-01T00:00:00-04:00
Rated 5 out of
5 by
David B from
What a terrible bproduct
To say that I'm disappointed with this is an understatement. I've been waiting 5 months for this ink to be in stock. Customer service is horrible. How can Brothers stand behind a printer that is less than 6 months old and not supply ink in a timely manner. Also, without ink, you cannot even scan which makes this printer worthless.
Date published: 2023-05-31T00:00:00-04:00
Rated 5 out of
5 by
Brent from
Great printer--if it had ink....
I was excited to find this printer with all of its features for the price I did. Functionality-wise, the printer is excellent. However, without the ability to find ink for it, it makes a great paperweight.
I've even spoken to a Brother representative who told me to check back for ink in a couple of weeks--which was over a month ago and ink is still not available. I work from home, and the inability to print with a brand new printer is disappointing.
Date published: 2023-05-30T00:00:00-04:00
Rated 5 out of
5 by
NancyO from
unavailable
Purchased my printer and have been unable to get black in for it.
Date published: 2023-05-26T00:00:00-04:00
Rated 5 out of
5 by
Unhappy inker from
DO NOT BUY - NO INK
Brother continues to sell a printer for which there is no ink! Do not buy it (nor any other product from them as they are dishonest). I totally understand supply chain issues but to keep telling users “soon” is now dishonest. If they do not know they should just say so.
Date published: 2023-04-15T00:00:00-04:00
Rated 5 out of
5 by
Ken Helm from
Disgusting
Brother Corporation, your inability (or refusal) to provide black ink for the MFC-J1010DW printer is absolutely disgusting. You sell a printer for which you do not provide black ink, and have not provided black ink for months. Buy another Brother printer? -- NOT LIKELYI!!!
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of
5 by
DeeThomas2023 from
No Black Ink available
I regret buying this brand printer. It's ridiculous that they are out of black ink and you cannot find any anywhere. I purchased one for my office and not I am SOL because I cannot use the printer. It would be nice to get a refund. I will never purchase another brother printer.
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of
5 by
UpsetConsumer from
NO BLACK INK AVAILABLE FOR THIS PRINTER!!!!
Don’t buy this printer because you cannot find any black ink for this printer. This is so very sad and the company is not really providing any timeline for when the ink will be available. This is my first Brother printer and it will be my LAST Brother printer. This issue speaks volumes about the brand and their lack of customer service and timely response to the demand.
Brother…this is poor business.
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of
5 by
Noneya from
Unreal - NO INK
Your company can't keep its own products in stock but companies such as Office Max has 88 of them at my local store.
Date published: 2023-08-25T00:00:00-04:00
Rated 5 out of
5 by
Pugs from
LC401 Black Ink Cartridge
The ink turns out well with no smudges. Also bought the XL cartridges in another store (unavailable in Brother store) for longer printing life.
Date published: 2023-05-13T00:00:00-04:00
Rated 5 out of
5 by
John Lecter from
NO INK ANYWHERE
DO NOT BUY!!!! WASTE OF YOUR TIME. NO BLACK INK FOR ALMOST A YEAR NOW.
Date published: 2023-05-12T00:00:00-04:00
Rated 5 out of
5 by
AlexK from
Brother failure!
No possible to find black Ink!
That is Brother failure!
Is it guides to printer malfunction – YES!
Let’s file claims to brother and RETURN these printers back to Brother because they are not functional without ink!
If they will received 1000’s returns, they will start thinking about ink supply.
Date published: 2023-05-12T00:00:00-04:00
Rated 5 out of
5 by
DVS360 from
poor design
Although I don't use my printer often, it would be nice to have ink. With that said, it has a poorly thought out programming design. The printer will not function without an ink cartridge that has insufficient ink. I am unable to use the scanner to save a document until it can be printed if needed.
Date published: 2023-05-12T00:00:00-04:00
Rated 5 out of
5 by
skip from
Legal review in process
It is unconscionable and perhaps illegal for a company to sell a product that cannot be used.
I will be reporting you to the federal and state Consumer Protection agencies.
Date published: 2023-05-08T00:00:00-04:00
Rated 5 out of
5 by
richard from
MAYBE TERRIBLE MISTAKE!
I just bought it. your MFC-J101DW serial u6639M2H716162 last week
ran out of black ink LC401BK no one has it including you
WHY DID I buy a new prinerter & can get supplies?????
Date published: 2023-05-10T00:00:00-04:00
Rated 5 out of
5 by
PrinteRR from
No ink! Why sell these printers?
Its ridiculous that this company sells a printer that you can't even get black ink for. If I could leave 0 stars I truly would. I've been trying to get ink for months to no avail. Whats the point wasting money on a printer you can't even use and the company has done nothing to try and make up for it to customers.
Date published: 2023-05-09T00:00:00-04:00
Rated 5 out of
5 by
PrinterKaren from
Do not buy!!
My printer has turned into an additional place to set things and collect dust in my office. I cannot find ink for it anywhere which is incredibly inconvenient for the work I do. I’m so close to just trashing it and buying another printer of a different brand. Give me a date for when the ink will be in stock. ASAP is not an answer.
Date published: 2023-04-11T00:00:00-04:00
Rated 5 out of
5 by
Kj0413 from
No ink for months
Your company has fallen off drastically. It’s a shame how you are still selling a product that you can not meet the supply and demand for. I’ve been looking for ink (LC 401black) for months can find it anywhere. Take this printer off the market and find solutions to help your customers out instead of ripping them off. Don’t even send your automated response cuz it’s just a slap in the face to your consumer. What I suggest is how to fix this problem and compensate your customers cuz your losing them very quickly.
Date published: 2023-04-20T00:00:00-04:00
Rated 5 out of
5 by
swins24 from
possible class action
Meeting with a law firm this morning to see if this is grounds for a class action lawsuit the no ink issues is way out of hand. should not be selling this printer for one time use trying to force a ink subscription.
Date published: 2023-12-26T00:00:00-05:00
Rated 5 out of
5 by
NoInkNJ from
Can't get INK
I too have a brother printer which I cannot get ink for now. I like how brother responded to the last two rating saying that it's now back in stock which it clearly is not. I wonder if I will get the same basic customer service answer saying it's in stock when it's actually not.
Date published: 2023-02-23T00:00:00-05:00
Rated 5 out of
5 by
Nothappy from
UGH!
The ink cartridge does not last long at all. We barely print anything. Then it’s out of stock EVERYWHERE and the printer won’t work without black. Worst printer ever.
Date published: 2023-05-16T00:00:00-04:00
Rated 5 out of
5 by
Metal from
lc401 bk
you been saying this for months now that this ink is in high demand due to shortage you should have it in stock by now hurry up make this ink available so every one that has to buy this ink for this printer
Date published: 2023-07-15T00:00:00-04:00