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Brother MFC-J5855DW - multifunction printer - color

$529.99
$299.99
Mfg # MFCJ5855DW CDW # 7063472 | UNSPSC 43212110

Quick tech specs

  • Inkjet Technology
  • Prints Up to 11"x17"
  • Print Speeds Up to 30ppm
  • Print and Scan Remotely
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You can ink big with the Brother MFC-J5855DW INKvestment tank color inkjet all-in-one printer. This dynamic printer delivers super sharp images, text, and graphics with print speeds up to 30 pages per minute, black and color. This multifunction Brother INKvestment tank printer is versatile enough to handle almost any home or work project need, from school reports to business proposals. Robust triple layer security helps safeguard sensitive documents and securely connect to the device and network while printing. Productivity and efficiency combine as you connect and print wired, wirelessly, or even on the go with the Brother Mobile Connect app. Built to last and designed for exceptional ease of use right out of the box.
$529.99
$299.99
Advertised Price
Availability: 152 units In Stock
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Brother MFC-J5855DW - multifunction printer - color

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Brother MFC-J5855DW All-In-One Color Inkjet Printer is rated 4.10 out of 5 by 185.
Rated 5 out of 5 by from Perfect option for limited print runs Perfect for what I needed. Color printing on 11x 17 paper. Cost effective option for limited number of prints in a very tight timeline.
Date published: 2024-11-07T00:00:00-05:00
Rated 5 out of 5 by from Great that it handles tabloid size The printer worked well for about one year, but the suddenly the print heads went out of alignment. The auto align feature was unsuccessful. Finally got it close, but a week later it was just as bad. Contracting customer service now. And now the scanner has started to jamb.
Date published: 2024-11-16T00:00:00-05:00
Rated 5 out of 5 by from Great All In One Printer We replaced our Brother printer that was 12 years old with this model and it was a great decision. The setup was super easy and we were able to connect 3 computers wirelessly with no issues. The print quality is very good and the printing time is adequate for our needs. This is a prefect all in one printer for our small business.
Date published: 2024-07-10T00:00:00-04:00
Rated 5 out of 5 by from Great Printer...When I Can Connect To It I bought this printer based on the good reviews and claimed ink efficiency but it's been a love/hate relationship, I must admit. When I can connect (wi-fi), everything is hunky dory. The printer is fast, clean and efficient. That being said, I have pulled most of my hair out trying to keep this printer talking to my computer (I've never gotten it to talk to my wife's computer however). Some of these problems seem to relate to my mesh wi-fi setup but even when I confirm that the printer and computer are on the same network, I still end up having to delete and re-install the printer in order to get it to print. If this were a one-off thing, I'd let it go but just when I think all the bugs have been worked out, it starts all over again. I think I'm about ready to go back to a wired setup and save myself the anguish.
Date published: 2024-08-17T00:00:00-04:00
Rated 5 out of 5 by from Printing issues with wi-fi Nice product, this my second product. Printing an issue
Date published: 2023-05-26T00:00:00-04:00
Rated 5 out of 5 by from NO MORE HP's FOR ME! Previously a dedicated HP products user. But thanks to one of their inept tech assistants causing major problems with my previous printer, was forced to turn to another manufacturer. In hindsight, I should have done so many years ago. This printer is absolutely awesome. First of all, it's an AIO and is the main reason for choosing. Just a couple features to note: Print speed is really fast and the fact that it can print large 11" x 17" pages outshines most others. Basically, you can't go wrong with this printer.
Date published: 2024-07-15T00:00:00-04:00
Rated 5 out of 5 by from Great versatility! I love this printer for its versatility, it's ease of use and it's ability to print up to 11 x 17. Im still learning my way around all the features, but having fun with all that it can do. I use the machine for art, so versality is the key for me, as far as paper size, paper type, color, monochrome, etc. The only negative would be the limited size I can scan to and connecting to my devices. Device connectivity seems to be a universal issue across all brands of printers, so not unique to this one. I have owned Canon and HP printers. I chose this one because of the range if paper size I could use. So far, I am quite happy with my choice.
Date published: 2024-09-30T00:00:00-04:00
Rated 5 out of 5 by from i want my money back. Do not buy this worst set up i have ever had in a printer with wifi . Slow if any printing from a thumb drive.
Date published: 2024-09-27T00:00:00-04:00
Rated 5 out of 5 by from Older model was more reliable 5285 than new 5885 The older model which I have in the uk communicated much better and more quickly than the newer model which I have in the USA. Still prefer Brother to HP7450 which I have in France. Would like a Brother in Portugal, but don’t know how well the EU is supported for supplies.
Date published: 2024-09-23T00:00:00-04:00
Rated 5 out of 5 by from Printer will not restart without unplugging printer will not shut down properly. Must unplug printer to restart
Date published: 2024-09-18T00:00:00-04:00
Rated 5 out of 5 by from Approval rating: Excellent This printer is the best one I have ever had. It is fast. It was easy for me, as a non-techo person, to set up. I like the quality of the print. The copy function is also good quality.
Date published: 2024-09-12T00:00:00-04:00
Rated 5 out of 5 by from Great Printer/Copier Better than most large profile office copiers I have used.
Date published: 2024-06-25T00:00:00-04:00
Rated 5 out of 5 by from Second one in 60 days. I purchased my first one in April 2024 from Amazon. In 62 days, it quit working. Of course, Amazon did nothing. I called Brother and we walked thru some trouble shooting to make sure it would not turn on, and it didn't. They sent me another one in about a week. I used this for my office in my subdivision and I really like it. I've always used Brother and they have serviced me extremely well.
Date published: 2024-06-25T00:00:00-04:00
Rated 5 out of 5 by from I need to Scan now I can print from my computer, but it will not let me scan It keeps saying the scanner is not hooked up
Date published: 2024-09-04T00:00:00-04:00
Rated 5 out of 5 by from Mr Awesome product! Just hard to program but customer support was great
Date published: 2024-06-10T00:00:00-04:00
Rated 5 out of 5 by from Does not live up to expectations Prints mostly well. I have owned this less than two years. For most text documents it prints as expected with the exception of one line of misaligned text. Careful attention to the settings results is good for the average user photo prints. Things that are unacceptable: When printing a document there is always a line of misalignment where the printing jumped. It is faint and most times document is still usable. MP tray quit working. It won't feed the paper. Tried cleaning the rollers to no avail. Genuine Brother Inkvestment ink cartridge does not have as much ink as marketing portrays. Does not have duplex scan. Cannot scan or copy 11x17 I am keeping this because I paid for it. But I would not purchasing it to anyone.
Date published: 2024-05-18T00:00:00-04:00
Rated 5 out of 5 by from Love that it prints fast Best copier I’ve owner. My son recommended a Brother printer,
Date published: 2024-08-01T00:00:00-04:00
Rated 5 out of 5 by from Very simple to work Very easy setup just follow the directions and your done setting it up and it does exactly what I was needing it to do for me I recommend this printer to anyone.
Date published: 2024-10-08T00:00:00-04:00
Rated 5 out of 5 by from Works well Works well so far i am happy with it but it is a little bit pricey
Date published: 2024-10-07T00:00:00-04:00
Rated 5 out of 5 by from Ugh! At the moment I'm wishing I'd bought an Epson. The loose piece on the paper tray drives me bats! If I try to use paper other than 8/5 x 11 it jams. The computer has to connect with the printer every time I want to print.Ugh!
Date published: 2024-10-23T00:00:00-04:00
Rated 5 out of 5 by from HORRIBLE SOFTWARE printer never connects to the wifi. CAN'T PRINT when we need to
Date published: 2024-10-23T00:00:00-04:00
Rated 5 out of 5 by from Love this printer! So far, excellent printer! Love this style that is a home office printer. Want fast printing? This is the printer you need.
Date published: 2024-10-16T00:00:00-04:00
Rated 5 out of 5 by from Beware 11x17 users The description literally says "11x17" capabilities with "scan" listed, but this printer cannot scan 11x17 paper. Very disappointed.
Date published: 2024-10-14T00:00:00-04:00
Rated 5 out of 5 by from Best of the Best. Will suggest my choice to others My HP printer went on me. Friends suggested either get a canon or Brother. I chose brother. Now I know I chose the best. Has been great from day one.
Date published: 2024-07-24T00:00:00-04:00
Rated 5 out of 5 by from Love my Brother MFC-J5855DW Absolutely love my Brother MFC-J5855DW. I had struggled with my previous printer and finally gave up. I investigated available printers and thought the Brother was a good choice. Boy was I right!! It is pure pleasure to experience the printer at work. It does what I want from a printer. My ability to print cards is pure joy. I don't spend all my time trying to make settings like I did on my previous printer. Happy, happy, happy!! I certainly will recommend the Brother MFC-J5855DW printer!
Date published: 2024-10-26T00:00:00-04:00
Rated 5 out of 5 by from My New Brother Printer I am mostly happy with the Brother Printer. I replaced my Canon with it, and found the Brother more difficult to operate. However, it does print quicker and the copies are clearer. It took a long time and much frustration to set it up, but now that it is working, I am very happy.
Date published: 2023-05-15T00:00:00-04:00
Rated 5 out of 5 by from Nice printer with shortcomings I bought this printer to replace other laser printers and ink jets with small ink cartridges since the cost was becoming high. The printer works great, but it has a couple of limitations that were misrepresented by the Store where I bought the unit. The first and more important is that you cannot scan two sided documents, You need to scan one page then add the back page and so on, using the Brother iPrint&Scan utility. My workaround is to use PDF24 to scan all the front pages first then scan all the back pages, then rearrange them in the correct front-back order and save the document. The second issue is that there is not option to use the tray for 11x17 paper. The [printer description indicates "Versatile as you need - print up to 11” x 17” (Ledger) size paper. Print up to 11”x17" (Ledger) size paper from the 250-sheet capacity paper tray or use the 100-sheet multipurpose tray." As far as I can tell, there is no way to print 11x17 paper on the 250-sheet tray. I have tried using the back feeder with no luck; I need to try again and see if I can get it to work. I tried doing a hardware update but the printer would not accept the password on the back of the unit. I had a chat with tech. support and they very responsive and shortly after that I received an email with instruction on how to reset the unit; afetr that everything worked fine
Date published: 2023-07-09T00:00:00-04:00
Rated 5 out of 5 by from Installation and usage issues with MFC-J5855DW Printer was difficult to install in my ethernet network. Had to call tech support to get it installed. Ran ok for a month or two then it went offline and support was not able to help me get it reconnected. I shut it off for a few days then was able to get it reinstalled myself
Date published: 2024-10-30T00:00:00-04:00
Rated 5 out of 5 by from Limited capability using 11x17 paper. I purchased this printer for the sole purpose of producing coloring books for an event. While the printer is supposed to print dual sided and accommodate 11x17 paper, it cannot do both at one time. The ability for it to 'flip' the page does not work at that size. When I removed and flipped the paper myself to print on the other side, it continued to jam and grab more than one sheet of paper. I had to pay a printer to get my project done, and wasted half a ream of paper during multiple attempts. Calling the service desk was futile. The third person I spoke to was able to explain that the printer did not have this capability. I prepare large brochures often, so purchasing this printer was not cost efficient as I continue to pay an outside source to produce this product. It works for simple jobs, but I already have an Epson that does a fine job of that.
Date published: 2024-11-21T00:00:00-05:00
Rated 5 out of 5 by from Great machine This is a great machine. I just wish there was an option for making 2 sided copies into 1 sided. The only options are 1 to 2.
Date published: 2024-11-19T00:00:00-05:00
Rated 5 out of 5 by from Great printer!!! I love this new printer! Very fast per page and this ink is lasting longer than a normal ink cartridge. Love the INKvestment tank.Color is very vibrant and it’s very easy to use and to connect to my wifi!
Date published: 2022-06-23T00:00:00-04:00
Rated 5 out of 5 by from Perfect prints This is the best most efficient printer I’ve owned. Other brands print slowly, but this one does not. It is a great addition to my office space. The colors are amazing. I can copy something straight to my computer and email it where it needs to go. I am thinking of saving up to get one for my classroom as well!
Date published: 2022-07-08T00:00:00-04:00
Rated 5 out of 5 by from Great print quality The document and photos on this printer come out amazing. Printing a photo just to test in regular paper was outstanding. I like the features of being able to copy/scan. Ink keeps going. Needing an app for the wireless printing is the only downside for me.
Date published: 2022-06-23T00:00:00-04:00
Rated 5 out of 5 by from Easy setup Easy setup! Printing via WiFi within 5 minutes. Fastest setup yet!
Date published: 2023-07-18T00:00:00-04:00
Rated 5 out of 5 by from Unable to scan, printer works OK Very disappointed, unable to initiate scans. Had to go to a third party utility. After all these years it shouldn't be complicated. It also shuts itself off, a needless function-I want it live all the time. I've been using computers and peripherals for more than 30 years. Printer works OK otherwise.
Date published: 2023-07-29T00:00:00-04:00
Rated 5 out of 5 by from A must buy for the home office I am absolutely loving my new printer! The cost of the printer has already been paid for twice with the number of pages I am printing now, not to mention the print speed. Everything connected seamlessly. The app on the phone allows the option to have acanned documents right there for easy forwarding. The scanner is fantastic. I haven't even used all the features yet but am loving what I have. I have probably printed around 2000 pages and am not quite to half on my black ink usage. I set it up to auto order when the service sees my cartridges are at a certain low ink level and they will confirm before shipping. I love that I won't have to worry about running out of ink! For the money, its a fantastic product that is worth the investment if you do alot of printing.
Date published: 2023-07-24T00:00:00-04:00
Rated 5 out of 5 by from DEFECTIVE MFC-J5855DW PRINTER WE PURCHASED THIS FOR OUR OFFICE AND ARE HAVING SERIOUS PROBLEM WITH IT ALREADY IT WILL NOT COPY OR PRINT ENVELOPES. SO STORE WONT TAKE IT BACK AND IT WILL TAKE 6 TO EIGHT WEEK TO REPAIR WITH INSURANCE AND IT LEAVES ME WITH NO PRINTER FOR MY SMALL BUSINESS. I AM FRUSTRATED AND ANGRY AMD DISSAPPOINTED
Date published: 2023-07-20T00:00:00-04:00
Rated 5 out of 5 by from Great Job Site Printer - Commercial Developer Fast, Accurate, easy to use. We needed the 11X17 aspect - and that has been perfect.
Date published: 2023-07-21T00:00:00-04:00
Rated 5 out of 5 by from Never go back I have been an HP customer for many years. I had a Brothers printer back in the late 80's or early 90's and was not very impressed with it. My HP died again so I called my brother the tec head to see what he recommended. He praised his Brother printer and talked me into trying one again, I am so glad I did. My new printer has been absolutely fantastic! IU could not be more pleased with it and if it continues to perform like this, I will be a Brother's customer form now on.
Date published: 2023-07-21T00:00:00-04:00
Rated 5 out of 5 by from Unreliable wireless printing This is my first inkjet and wireless printer. I'm enjoying the color product, the wireless function is another story. Sometimes, even though the wireless signal indicated on the screen appears as strong, this printer just won't print without any explanation or suggestions, other than it is offline. Of course this is infuriating. This review is three stars only because I have been very happy in the past with Brother laser printers. This is a very large machine. Great for offices but make sure you have enough room for it if using in your home. Also, when the paper comes out, it often bounces out of the tray and lands on the floor. Not helpful for multiple page printing.
Date published: 2023-07-27T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Exceeded all expectations. This is an affordable home printer that does it all. It is both quick and quiet. I've been an HP user for many years and was a little reluctandt to switch to Brother but I am now sure it was a great decision! I expect (but haven't yet owned it long enough) that printing cost will be quite low and acceptable.
Date published: 2023-07-26T00:00:00-04:00
Rated 5 out of 5 by from Great All In One My New Brother MFC-J5855DW has been working Great ! No Problems or jams ! Only Thing I see is the Ink seems to go down quick ? But if You try not to Run too Many Tests ,It does Better ! Great Price for All the Qualities it Has !!
Date published: 2023-08-07T00:00:00-04:00
Rated 5 out of 5 by from If you can figure it out .... The MFC-J5855DW is an excellent machine IF you can finally figure out how to use it. It has wonderful capabilities but the instructions were written to impress management not to help you learn how to access the powers of this device. When you finally get past those hurdles, it does quite well. Patience and perseverance have finally brought this Brother into the Family.
Date published: 2023-08-04T00:00:00-04:00
Rated 5 out of 5 by from I would buy another one This printer replaced an earlier version that quit. Good machine but noisy.
Date published: 2023-08-01T00:00:00-04:00
Rated 5 out of 5 by from Easy to use Easy to set up and easy to use. Haven’t had any problems whatsoever excellent quality of print
Date published: 2023-07-06T00:00:00-04:00
Rated 5 out of 5 by from Brother Printer An excellent printer for a reasonable price. Some problems with getting the fax set up so it doesn't conflict with my voice line.
Date published: 2022-12-18T00:00:00-05:00
Rated 5 out of 5 by from Handy printer for larger format prints I sometimes require oversize prints. This printer works well. I bought one for my office a few years ago and now bought a second one for my home.
Date published: 2022-12-16T00:00:00-05:00
Rated 5 out of 5 by from One Jam-TwoJam Replacement printer jams just as badly as the original printer
Date published: 2023-06-14T00:00:00-04:00
Rated 5 out of 5 by from Good, but Dissappointed I like the printer and it prints very well as long as I'm printing one-sided or duplex printing only the standard size paper. But, it will not do automatic duplex printing on ledger sized paper. I'm very disappointed with that. I am also supposed to have up to one year with up to 1 Year of Ink In-box. I've not received anything like that yet. !!!!!!!! Maddening!
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of 5 by from Printer with no ink I bought one last year to use for moderate printing as part of my home business. It was realtively easy to use, until I needed new print cartridges. I have been trying to get new ones for over a month now, without success. The customer service at Brothers was useless and know I have a printer which cannot be used. DON'T BUY THIS ONE
Date published: 2023-06-06T00:00:00-04:00
Rated 5 out of 5 by from Can't scan 11x17 Beware! It can print 11x17 but it can't scan 11x17...!
Date published: 2023-01-10T00:00:00-05:00
Rated 5 out of 5 by from NICE BUT REMOTE PRINTING ISSUES Remote printing issues, but otherwise nice printer
Date published: 2023-01-10T00:00:00-05:00
Rated 5 out of 5 by from Easy set-up Set-up is super easy. Print quality is excellent and fast.
Date published: 2022-12-20T00:00:00-05:00
Rated 5 out of 5 by from This is a GREAT printer This is a superior printer, prints fast, works well on wireless / wifi settings, clear and high quality printing.
Date published: 2022-12-19T00:00:00-05:00
Rated 5 out of 5 by from Works like a Charm - not surprisingly :) My previous Brother all in one printer lasted 3 years beyond the average lifespan, so I definitely planned upgrading to the same brand. A Pricey model but worth it and i was sure from top reviews it outperforms the competition's similar models. So far, printing as lovely as expected and very fast too. Easy to operate, but need to watch official tutorial videos. Not sure how long ink cartridges last yet but seems efficient.
Date published: 2022-12-19T00:00:00-05:00
Rated 5 out of 5 by from GREAT AMERICAN MADE Printer Awesome printer that can do it all! Love the print from your phone features as well as wifi capabilities. The fact that the link can last for a REALLY long time was a big reason why I purchased this unit. Love it for all the right reasons.
Date published: 2023-01-24T00:00:00-05:00
Rated 5 out of 5 by from BEST PRINTER EVER I have owned many printers over the years. The complaints are too many to mention. I purchased this printer in September and absolutely LOVE IT!! I print ALOT DAILY and still have not run out of ink. The quality of the color pages I print is very good. Truly the best printer I have ever owned.
Date published: 2023-01-24T00:00:00-05:00
Rated 5 out of 5 by from Quality and Price Fast color printing at great quality. Ink is pricy but should last long enough to justify the cost.
Date published: 2023-01-23T00:00:00-05:00
Rated 5 out of 5 by from Conflicts with computer Difficult for the computer/printer to work together
Date published: 2023-04-02T00:00:00-04:00
Rated 5 out of 5 by from Brother Shines Once Again This is my 2nd Brother MFC Printer in 20 years, WHY? because they last and last with minimal upkeep.
Date published: 2023-04-01T00:00:00-04:00
Rated 5 out of 5 by from Love it! Love it! Being able to print 11x17 with a small printer is great!
Date published: 2023-03-31T00:00:00-04:00
Rated 5 out of 5 by from does print 11x17 single sided Does NOT print 11x17 double sided. but it will print single sided. that is my only complaint. i had a 7660 years ago and it was pretty much the same thing, and it did 11x17 double sided. maybe I'm doing something wrong. but so far can't make it do it. otherwise, it's a great printer.
Date published: 2023-03-10T00:00:00-05:00
Rated 5 out of 5 by from Great Product at a Fair Price This is the Best Value For Printers that I have seen.
Date published: 2023-02-26T00:00:00-05:00
Rated 5 out of 5 by from Great business printer! After much research, I purchased a Brother printer Model MFC-J5855DW on 12/26/22 to replace an HP inkjet that had been a real workhorse. I run a DMV registration service out of my house and not only print tons of forms, but I scan all of the work processed. So far this printer has been flawless! It prints faster than the HP. The ADF has not jammed once. The scanning software is easy to work with and it scans extremely fast. It also appears I will get much longer ink use from the cartridges. I was very apprehensive buying a new printer, and I am very relieved that I made a good choice.
Date published: 2023-03-01T00:00:00-05:00
Rated 5 out of 5 by from Great printer that’s easy to install and use This printer replaced another Brother product and this one runs circles around the older one. The features for printing are easy to understand and use. I also use this device for faxing and scanning. This printer also can connect to both computers I use making the utility very useful. The drivers were easy to find and install using the Brother website. This mode also uses the smaller ink wells instead of the larger cartridges. I don’t know how long they will last but so far so good.
Date published: 2023-03-26T00:00:00-04:00
Rated 5 out of 5 by from Is perfect for my small office I love this printer It's perfect for the needs of my office, I print from the computer or from my cell phone
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from My Brother Print quality is very good. Wi fi always works from both laptops. Very easy to install
Date published: 2023-03-10T00:00:00-05:00
Rated 5 out of 5 by from Great printer for the price! Purchased this printer for home office. I love everything about it! Easy to use, and the price was just right.
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from A very good overall printer. This Brother MFC-J5855DW INKVestment replaced an HP8610 printer that I had for 7 years. When comparing replacement printers, I wanted something similar to my HP in terms of versatility, quality, speed and ink tank size. I looked at HP again but I had issues with connectivity with my prior HP unit, even when hard-wired to my desktop. This became a frustration. The Brother had good reviews and nice big ink tanks, which was important, and, they are easy to access and replace. Others that have refillable tanks suffer from inferior print quality in both text and photos, this unit does not have these issues. The only issue is that the print head requires realignment more frequently. I put this down to the fact it is really fast, which is a really nice feature. Construction is solid, and once set-up (which takes a little more time) the Brother works well.
Date published: 2023-03-26T00:00:00-04:00
Rated 5 out of 5 by from Everyone needs a BROTHER to ? This is my first time owning a brother printer which I would highly recommend as i previously owned an HP and would NEVER go back to owning that again. They are terrible and somehow made sure my printer stopped working so I would have to buy a new one as they probably thought I would purchase another one! Im so glad I got a BROTHER!!!!!!
Date published: 2023-03-09T00:00:00-05:00
Rated 5 out of 5 by from Great purchase! Great purchase. Quality, features and fast! Love it.
Date published: 2023-03-17T00:00:00-04:00
Rated 5 out of 5 by from Inconsistent and very slow printing sometimes. Long delays before printing sometimes. Extremely slow while printing each page sometimes. Inconsistent and unpredictable. Also, it sometimes does not print a whole page of printing material on just 1 page. It catches extra pages sometimes, so the printed area is spread over multiple pages.
Date published: 2023-03-17T00:00:00-04:00
Rated 5 out of 5 by from DO NOT BUY THIS PRINTER...WASTE OF MONEY I normally do not leave reviews, or at least bad reviews at that. But I have never been so unhappy with a purchase before. The printer comes with one supply of color and black ink that claims to "last a year." It lasted about 2 months. Ever since I have had to purchase ink, I can not find it in stock...anywhere. Even on the Brother website, where you would think they would have plenty of ink cartridges stocked for this printer, they do not. The worst of all is that there is only one type of brother ink that can be used with this printer, which is the "LC406". NO OTHER INK CARTRIDGES can be used, apparently. I wish I had known how hard ink would be to find prior to purchasing this printer.
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer Fast printing, heavy duty, better connection to internet, multiple feed for copy and scan, and 2 paper sizes. Very happy I bought this model vs Epsom tank
Date published: 2023-03-14T00:00:00-04:00
Rated 5 out of 5 by from Great all-in-one unit Following the numerous comments and reviews, written and of the video persuasion, I narrowed my search to this Brother all-in-one printer because it seemed to offer everything I was looking for at a cost I was willing to invest in. The new technology Inkvestment Tank system appealed to me very much. The printer is fast with good quality double side printing, a good size paper tray, a sturdy well made product that definitely does not feel cheap (a battleship if you will), a really good good scanner, a good warranty. This printer incorporates a fax which I do not see myself using anytime soon but is surely a great tool for any business. I followed the installation instructions which were quite easy to follow and got the printer working without a glitch. I initially intended to set up the printer using the ethernet connection to my desktop but figured I should try and live dangerously for a few moments and try the WiFi wireless setup instead. To my surprise and pleasure it was quite easy and I now operate the unit wireless and with a smile. The printer answers all of my concerns and more. It prints really fast and really well. Isn’t that what a printer is supposed to do? Because I set the unit up wireless my wife now prints her stuff from across the house on my printer instead of off her clunky HP. There’s only one issue that annoys me and that’s the scanning program. Very simple and easy to use but lacks a creative approach - It will not let you scan only a part/section of a document. Maybe a future software update will remedy this. This is very annoying for me but as luck would have it I was able to use my generic scanning program. As soon as I opened it the program recognized the new Brother scanner and worked great - problem solved. I moved across the country and wasn’t able to re-install the unit at my new location. I contacted customer/tech support and they walked me thru every step to get it going. Best tech-support - the guys are great. So now that I’ve given you the long story, here’s the short version: This Brother is a great all-in-one printer that has exceeded all of my expectations. If you’re undecided sitting on a fence somewhere about what to buy then let me assure you that you will not regret choosing this unit.
Date published: 2023-02-26T00:00:00-05:00
Rated 5 out of 5 by from Extremely PAINFUL to setup! Setup is PANFUL compared to HP. Download, run that, scan this, type that... whole crap you need a full time IT tech with hours to spare to get this setup - For Each device you want to print from!!! Brother forces you to download an app to you PC, create a username and password, then enter a pile of information, then set a bunch of configurations - reboot! Then you can finally print from that specific device! On HP, you enter the wifi password (once) the printer and you are 100% ready to go from any device on that network. Plan on comitting to serious amount of time to get this printer working on each device. The quality of the printing is very good, I haven't done lots of scans or copies but they seem fine. And this will NOT work with a MAC that is a couple years old! As printers are now disposable, I'll try it for a while but my HP was 100 times easier to setup so I might be switching back at some time.
Date published: 2023-02-23T00:00:00-05:00
Rated 5 out of 5 by from So far so good. I have not had this unit very long but i am very satisfied with it so far. Much easier to use over my last printer.
Date published: 2023-03-17T00:00:00-04:00
Rated 5 out of 5 by from Output tray messing up pages Main issue so far and very important is the output tray that messes up the pages; unacceptable for a new printer and apparently a common problem mentioned by others as well. Solution to load "heavier paper" or "increase the quality" to slow down the output mechanism do not work. Very, very disappointing and frustrating for a new printer. This issue alone would make me not to buy or recommend this printer. In addition, less significant issues are: the "cancel" touch button that is not back lighted and therefore not easily visible and, the input tray that for this printer has an additional cover that makes loading papers more cumbersome -- no other printer I've used before (for decades) like HP, Cannon, Lexmark any many others have this additional cover .
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from Comes up short of functionality and software I settled for this printer with stated feature deficiencies due based on cost. I makes no sence that a printer that can print doubled sided can only scan single sided in the auto feeder. Yes I was aware of this deficiency when ordered but the cost of moving up to double sided scanning I felt was cost prohibitive. Setup was also painful. I spent an hour on the phone with tech support trying to resolve software/connectivity issues and the software driver for the android mobile is useless. Ended up using the basic print driver on the phone to make it work. The Scanner software provided is far to restrictive in settings, not allowing you to fully take advantage of the capabilities of the printer. Overall I am quite disappointed with the unit.
Date published: 2023-03-21T00:00:00-04:00
Rated 5 out of 5 by from Not going to recommend Will not connect wifi. Will not connect BY and does not except USB drive
Date published: 2023-03-21T00:00:00-04:00
Rated 5 out of 5 by from Housing Specialist Great copier for a small office staff with lots of printing tasks
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from Brother Printer Love my printer it does every thing I expected it to do and more
Date published: 2023-03-10T00:00:00-05:00
Rated 5 out of 5 by from Poor "customer service" Unless you enjoy "chatbot so-called customer service" don't bother! Very Poor interface from printer to computer out of the box, and you can NOT talk to anyone.
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of 5 by from The Best The copier has met my expectations, it works very well. This is my third Brother copier :-)
Date published: 2023-03-11T00:00:00-05:00
Rated 5 out of 5 by from A supertank that actually works. I bought this equally for scanning as for printing. The setup was pretty easy, but give yourself time for software downloads and firmware upgrades. I tried two of those Epson tank printers but they always stopped scanning after two pages before "losing contact with computer". With the Brother, I scanned over 200 pages using ADF and it was flawless. The print quality is good too! And, the build quality seems good. This is beefy and solid.
Date published: 2023-02-05T00:00:00-05:00
Rated 5 out of 5 by from Works good. Good printer for personal or office use. Fast printing and scanning.
Date published: 2023-02-04T00:00:00-05:00
Rated 5 out of 5 by from Concerned with free ink production Advertised as 1 year free ink. Maybe ok for home printing, but not nearly for most. Check out the page production for the ink and you may be disappointed. I do this volume in several months.
Date published: 2023-01-29T00:00:00-05:00
Rated 5 out of 5 by from Outstanding Great product easy to operate great quality of prints
Date published: 2023-01-31T00:00:00-05:00
Rated 5 out of 5 by from Fast and simple from box to printing Easy to set up right out of the box. Connection to wifi was simple. Time from setting it in place to printing was 15 minutes
Date published: 2023-02-08T00:00:00-05:00
Rated 5 out of 5 by from Works, but description of capabilities should have I’ve used for over a month and it prints and scans well. I have used both in USB and have used on wi-fi, both work. I would like it to switch between them without having to pick from the drop down or assign in the machine, but both work well. Set up was simple. The scanner does not do two sides through the auto document feeder. You need to use the flatbed and manually flip. If this was clearer in the product description I would have bought a different model. Overall it will work for me as my printing needs are not large.
Date published: 2023-02-06T00:00:00-05:00
Rated 5 out of 5 by from New to Brother Great Printer with excellent features, I have always owned other brands and this is my first Brother so far I cant see buying another brand again
Date published: 2023-02-10T00:00:00-05:00
Rated 5 out of 5 by from part 2 of all the stars of the universe in the box we find the quick set up guide.it is easy and well explain. at one point we need to download the brother sofware using the lcd screen and configure the settings of the printer. we ckeck the latest firmware and change the default password. we have to choose which way we connect. wireless or usb connection. i prefer a usb connection instead of wi fi. we have to use the right cable. usb 2.0 usb A to B cable male. they are a lot of choice in amazon canada. the manual of this printer can be download in pdf format. everything is well explain. even if we can use the window setting for this printer,i find quicker to use brother i print and scan app we can download and putting the icon in the taskbar of the computer. another good app is brother utilities. on android devices we can download brother mobile connect for printing wirelessly. brother recommand to use the multi-purpose mp tray when we print photos on glossy paper. the lcd screen give access at many different settings and maintenance. i like this kind of cartridge instead of bottle of ink to refill like other brand of printer. the standard cartridge can print 3000 pages with black and 1500 pages for each of the 3 colors.they say when we printing with the borderless fonction it take little longer to print. this printer have a very large size of choice for the paper we use.it is making sense to buy directly from brother store canada for a better price and free shipping. printing on both side of the paper is a must. this model can scan but not on both side. another good feature is a usb port to connect a usb flash drive devices and print from there. i like the location of multi purpose MP tray are,on the back of the printer,not inside. this printer have a 2 years warranty. the customer service are efficient and fast respond by e mail or chat. i compare other brand of printer with this kind of large tank and brother have the best price,for more features and high quality ofprinting
Date published: 2023-01-10T00:00:00-05:00
Rated 5 out of 5 by from all the star of the universe even if i not using it like a small business,this amazing printer it is what i am looking for high standard. i will not using the fax features but all the other features are perfect. my main use of this printer is for printing photos. i will use all sort of paper,glossy and plain. and with different format. downloading the user guide on line is a must to know all we need to know how to use the printer. it will be a perfect printer for my asus zenbook pro duo 15 oled ux582lr-xs94t i confirm this printer work very well with window 11 version 22h2 the application of brother i print and scan app it a must to download and brother utilities app. i enjoy to be able to print on both side of paper. this model can scan but not on both side. it is not a issue for me. another useful feature is a port for a usb flash drive,so we can print from that device. i was surprise for this very affordable price of $350. cdn. and i have a promo code of 15% off. and the delivery is free when we order directly from brother store canada. i like very much this mp tray,where it is possible to use different format of paper and size. the lcd screen is large an off and we can access all the feature off the printer. the main reason i buy a new printer it the very high cost of regular size cartridge ink. in the box it include the four large cartridge of ink,the black one and 3 individual color. i confirm the high quality of printing on glossy photo paper. itis even very good on plain paper. with this cartridge include in the box they are an estimate of printing of over 1900 pages for each color and 2500 pages of black ink. when it is the time to order more ink we have the choice of xl quantity of ink with double the pages printed. the desing and the material of this printer are very good looking. so much more to write about this printer. without dought,i recommand this exceptional printer.
Date published: 2023-01-07T00:00:00-05:00
Rated 5 out of 5 by from Excellent Ink supply and fast printer This is a nice, fast, printing machine with great ink supply. Up to 6000 pages with the XL size. The only downside is I can't seem to change the ink color lighter or darker. I'm still using the cartridges that came with the machine, so we'll see if this changes when I put the new replacement cartridge in.
Date published: 2023-02-19T00:00:00-05:00
Rated 5 out of 5 by from I wish Brother price matched! Printer works fairly well, with infrequent jams and stalls. Speed is as expected, which is adequate for an ink jet printer. Biggest issue is that Brother reduced the price by almost 20% price 3 weeks later and refuses to price match. I should have bought the same printer from other suppliers who price match. Oh well, now I know better.
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of 5 by from Reasonable speed, great overall performance. Great speed for an ink jet, however too many jams already for only 4 weeks of use. Make sure to have a black ink replacement cartridge ready, as the starter cartridge finishes quickly with little notice. Overall, a it's a good printer with great features.
Date published: 2023-06-02T00:00:00-04:00
Rated 5 out of 5 by from Missing driver for windows XP Good printer, fast and goes a good job. Wish there was a driver for windows xp though.
Date published: 2023-06-01T00:00:00-04:00
Rated 5 out of 5 by from Property Manager The printer came with ink supply that should last a year. Unfortunately, the black cartridge is almost done and I have not been able to find a place that has the black cartridge. I would like to order it as soon as possible to avoid not having a printer, which is a big problem.
Date published: 2023-04-21T00:00:00-04:00
Rated 5 out of 5 by from Product "OK",Service Horrible I bought my printer from Office Depot. There were no instructions on how the machine works and the prompts on the screen were insufficient for a non-techie. I needed to contact customer service, which was a nightmare. It seems they had every roadblock possible so as not to have to interact directly with customers. For that reason alone, I will not buy another Brothers product.
Date published: 2023-04-25T00:00:00-04:00
Rated 5 out of 5 by from Great printer but……. I absolutely love my printer but I have an issue that I can’t figure out and customer service doesn’t seem to know either. I don’t know whether it’s my MacBook Pro or the printer. After sitting dormant for several hours the computer won’t communicate with the printer. Apple says it’s the printer you guys say it’s the computer. I even had my wireless router and modem changed and upgraded. It still happens. So very frustrating. I’ve spent countless hours on this phone trying to get my problem resolved with no success. But when it’s working I absolutely love it
Date published: 2023-04-21T00:00:00-04:00
Rated 5 out of 5 by from I like this! Very nice. Fast printing/copying/scanning. Love the back tray where I have envelopes
Date published: 2023-04-25T00:00:00-04:00
Rated 5 out of 5 by from Persistence Pays Off! THe machine is great, but I had some difficulty at first. There is no manua, which I uploaded from on line but it did not help. After two calls to customer service that were unsuccessful, I was able to talk with a wonderful agent who worked with me for over an hour to get everything working correctly. The reason I purchased my second brother is due to the ease in getting to customer service. It did take a few calls, but all is good.
Date published: 2023-04-22T00:00:00-04:00
Rated 5 out of 5 by from Great printer for the price Great printer. Pros: very fast and quiet. Cons: does not scan double sided docs
Date published: 2023-04-17T00:00:00-04:00
Rated 5 out of 5 by from Quality print job, but problems with 11x17 sheets This printer has some very strong features, but it has drawbacks as well. First, for an inkjet printer it does a very nice job of printing. Not quite laser quality, but it close enough for my purpose, which is to send out a weekly newsletter. I bought the printer because it could print on ledger paper (11x17). And it can do that, but one problem is that on extended runs it will pull through 3 to 5 sheets of paper. In doing so it prints a portion of the page on each sheet, essentially make all of the sheets useless. It does that regardless of care taken to fan the sheets of paper to prevent it. To solve that, I feed the sheets through the bottom tray one at a time. More labor intensive than I would prefer, but it doesn't waste paper. The main complaint it that while the company has hyped the ink tank concept, it failed to have enough ink supply on hand. There is a nationwide shortage of black ink as I write this. I would guess that is because of Brother's solid reputation (I have two laser printers that work great!) and the promises made about this machine. Why would a company roll out a machine and not have a sufficient supply of ink? The promise of a year's worth of ink is likely true if you don't use it very much, but for a small business that does a considerable amount of printing, that's not the case.
Date published: 2023-04-16T00:00:00-04:00
Rated 5 out of 5 by from Happy Brother printer owner This is our first Brother printer, and we love it. The printing is super quick, and the print quality is great. The scanner part of the printer is also super quick and great quality.
Date published: 2023-04-15T00:00:00-04:00
Rated 5 out of 5 by from Better but still not great The ink does not last 1 year.....I do not use an enormous of copies but still it now on my second cartridges........also one aspect of a printer I truly need is 11 x 17 scanning....it does NOT do it. I have gone through 2 J6520DW printers over the past 7 years, they don't last but at least they can scann11 x 17. My last one does not print anymore, which is why I bought the new J5855DW, it does not scann 11 x17 but I keep my old one because it does scan 11 x17 so all its good for is that scanning.
Date published: 2023-04-28T00:00:00-04:00
Rated 5 out of 5 by from Like my new combination printer. Just love the MFC-J585DW. This is the first Brother printer that I have bought. The only thing is the software is telling me that the color ink is half gone and I have only printed about 100 pages with any color in them. The manual says they should be good for 1200 pages we will see. I see on the web site that LC 406 ink is hard to come by. I hope the situation improves soon. It was very easy to set up via WiFi and the wife is happy to be able to print from her laptop.
Date published: 2023-05-31T00:00:00-04:00
Rated 5 out of 5 by from Issues with multiple colour copies Easy to set up and does well with up to 3-5 copies at a time. I'm having issues with copying colour more than that. It gathers multiple pages at a time and jams. I would not recommend this printer for office use.
Date published: 2023-05-30T00:00:00-04:00
Rated 5 out of 5 by from No ink Like the machine, but ink is out of stock everywhere.
Date published: 2023-05-24T00:00:00-04:00
Rated 5 out of 5 by from Connectivity issues The printer periodically loses connectivity to my laptop despite the wifi being connected
Date published: 2023-05-22T00:00:00-04:00
Rated 5 out of 5 by from Printing issues with wi-fi Nice product, this my second product. Printing an issue
Date published: 2023-05-26T00:00:00-04:00
Rated 5 out of 5 by from Incredible When I saw videos related to printers like this almost no video spoke about this brand but I wanted to give it a try and I have to say that is an amazing printer, great price and it has an incredible quality.
Date published: 2023-05-22T00:00:00-04:00
Rated 5 out of 5 by from Great design/functionality, but unreliable Love the design and functions of this printer, but I'm now waiting to receive my 3rd replacement printer (first 2 were the J5845, next 2 are the J5855) in less than 2 years. Seems like the printer is prone to issues causing it to stop powering on (printers #1 and 2) within a year or less, or to encounter a "cannot initialize" error (printer #3) in less than 2 months of receiving it. It's unfortunate they've been so unreliable as they do offer the functionality I need at a decent price.
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of 5 by from Excellent print quality and speed, easy set-up This is my second Brother printer, for home use. I have replaced a previous Brother that was used for 5+ years. Set up which in my experience can be tricky was very easily done with this printer. It responded quickly and correctly to my in-home WiFi and is now capable of producing documents from all connected devices; computer, phone, tablet. Color printing on plain paper works well and is nicely rendered. I have yet to try color printing on special print paper but given the performance with regular printer paper I believe it will be excellent. Regular black and white printing on regular documents is crisp with no blurring or smudging. Print speed is exceptional, even when printing double sided. This printer has been impressive and I'd highly recommend it to users in my home office profile.
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of 5 by from Nice printer. Printer is efficient and easy to use and happy with the quality of print
Date published: 2023-08-30T00:00:00-04:00
Rated 5 out of 5 by from Ask this question first... This is my second review. I was a little upset in my first review, as Brother dropped the price soon after my purchase and refused to price-match. They did compensate otherwise, so I was treated fairly in the end. However I see the price has now plummeted even further! That's something to keep in mind, the price may be lowered soon after your purchase. Be sure to find out if the supplier will price match accordingly. The printer has held up well after 4 months of heavy use. Great speed for an ink jet, effective double-sided printing. Prints a little faster if you print "black and white only" instead of colour. Overall, it's still a good printer with great features.
Date published: 2023-08-28T00:00:00-04:00
Rated 5 out of 5 by from Just ok Easy to set up but Not super easy to use. User guide has not been able to provide me with the proper answers to some of my technical issues.
Date published: 2023-01-09T00:00:00-05:00
Rated 5 out of 5 by from NOT RECOGNIZING PASWWORD FROM BACK OF MACHINE I like the machine, except when it comes to updating, it requests the PW in back of the machine, which I put and i tkeeps giving me an error machine that it is not the correct PW, but it is
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of 5 by from Wireless Use Terrible and Frustrating Bought for the convenience of printing wirelessly. Printer constantly disconnects from the network and in order to print, each device must delete the software, reinstall it and discover the printer before it will print. Very frustrating. Chat with support resulted in the machine printing and then disconnecting within 4 hours. I recommend you buy something else. It does print well when it works. I do not recommend this product.
Date published: 2022-12-31T00:00:00-05:00
Rated 5 out of 5 by from super fast printing super fast printing, would have given it 5 stars but still can't print with WIFI, help line did not help
Date published: 2023-01-20T00:00:00-05:00
Rated 5 out of 5 by from Awesome product I love it so far. I have had it a few months and it is performing well. Quick, efficient, stays connected to my internet and computer. I have had HP until this change, and it is welcomed. No frustrations at all.
Date published: 2023-01-20T00:00:00-05:00
Rated 5 out of 5 by from Great printer overall Very nice printer overall and very quick to print with great quality
Date published: 2023-04-07T00:00:00-04:00
Rated 5 out of 5 by from PAPER CATCHER I do not understand the paper catcher, it does not hook into anything, it just sticks back in and paper falls on floor, what is up with that design???????????
Date published: 2023-04-10T00:00:00-04:00
Rated 5 out of 5 by from Brothers printed Easy to install and use. Brother products are what i always purchase
Date published: 2023-04-09T00:00:00-04:00
Rated 5 out of 5 by from Works great We’ve been pleased with the new printer. It does everything it’s supposed to and quick.
Date published: 2023-04-08T00:00:00-04:00
Rated 5 out of 5 by from May be overkill for personal use but I'm worth it Very good MFC device. Fast, crisp, clean printing. A bit finicky to log on, and doesn't auto reconnect to the LAN after power outages. This may not be a problem related to the printer. Really like the large ink capacity.
Date published: 2023-04-08T00:00:00-04:00
Rated 5 out of 5 by from So Much Better than our Canon Printer Bought this for home use and it is great. Huge ink cartridges, holds a lot of paper, and speedy printing. So much better than our last 2 machines. Interfaces well with our Mac devices. We are very happy with it.
Date published: 2023-04-20T00:00:00-04:00
Rated 5 out of 5 by from I think I’ll keep it. I’ve been using Brother printers for many years – Brother has the functionality and reliability that I want. In the past, I’ve used Brother laser printers; I had been using laser printers since the 1970s. However, looking at the marketing materials for the newer Brother printers, I found that the prices for materials (ink versus toner), the print quality, and even the speed of printing were better with the inkjet printers. So I bought the MFC-J5855DW. As I unpacked it, I found that it has even more features than the marketing had described. It’s a very impressive machine. I haven’t tried making four-foot-long banners yet, but I work with enough organizations that I’m sure I will. Then I began printing on the unit. At first, I didn’t think I was getting the quoted speed – but when I started printing bigger jobs, I realized just how fast the printer was going. And double-sided printing goes much faster than it did on my laser printer. Print quality is also superior. Printing photographs, even on plain paper, produces vastly better results than my laser printer did. I haven’t seen any streaking or gaps. I think I’ll keep it.
Date published: 2023-10-03T00:00:00-04:00
Rated 5 out of 5 by from Brother Support Staff Listen and Really Help The Tech /Product Support representatives I spoke with today were very professional, listened, and helped me find resolution to my problem.
Date published: 2023-10-25T00:00:00-04:00
Rated 5 out of 5 by from Recent Purchase This is a Great printer; it prints fast, it prints well on Glossy Photo Paper, and the 3-1/2" screen is easy to read.
Date published: 2023-10-28T00:00:00-04:00
Rated 5 out of 5 by from It's Okay I purchased this printer with high hopes. It prints fast from computer but wireless printing from our phones have been a disappointment. Most of the time when printing from mobile device, get message that printer is unavailable. Have called support multiple times with no solution. One other thing that I don't understand is that it stops printing and says to refill paper tray when there is over a quarter inch of paper still in the tray. Other than that it's okay.
Date published: 2023-10-28T00:00:00-04:00
Rated 5 out of 5 by from Brothers Printer there is always an error message about the paper tray
Date published: 2023-10-16T00:00:00-04:00
Rated 5 out of 5 by from Disappointed with this printer. Very disappointed with the speed of copying documents. It takes forever to copy a document.
Date published: 2023-11-24T00:00:00-05:00
Rated 5 out of 5 by from Misleading sales info. First scan of the day has to be done twice. Paper in MP tray often gets stuck inside, have used the special "paper" to clean but it continues intermittently. I assumed a printer that does Ledger printing does Ledger scanning like my previous Brother printer. I want to return this model (only had it 3 months) and buy the MFC J6940dw. I use this printer 5 days a week or more in my business.
Date published: 2023-11-05T00:00:00-04:00
Rated 5 out of 5 by from Highly recommend the Brother MFC-J5855DW Printer. Very happy with this printer, I print a lot! Sometimes 500 pages a day. The printer has not let me down.
Date published: 2023-11-10T00:00:00-05:00
Rated 5 out of 5 by from Oh Brother... What a Printer! Best printer I ever had! Easy set up, super fast printing and scanning. Excellent quality. Long lasting ink supply. Much, much better than the Epson printer it replaced.
Date published: 2023-11-05T00:00:00-04:00
Rated 5 out of 5 by from Good printer I like the printer alot, but very disappointed that this model can not be used with the auto re-order of the ink tanks.
Date published: 2023-09-15T00:00:00-04:00
Rated 5 out of 5 by from Great printer and scanner. No duplex scanning. Great printer and scanner. My only complaint is the scanner will not do duplex scanning. It does do duplex printing. Not a deal breaker, but wish it would do the duplex scanning.
Date published: 2023-09-25T00:00:00-04:00
Rated 5 out of 5 by from Printer Jam Endless Loop MFC-J5855DW I have owned this printer for less than six months with minimal usage. I am a retired pc/network support technician. The printer started a paper jam error without running a print job. It is in an endless loop for the jam error, I have tried every possible troubleshooting technique per Brother documentation and from my experience as a support technician. Still posting printer jam. I have waited an hour on the phone, an endless wait for a chat session with no responses, now waiting 1-3 days for a response to my email. Product and support is poor. I will update my review when I get a response from Brother-USA.
Date published: 2023-09-26T00:00:00-04:00
Rated 5 out of 5 by from Great printer easy to set up and link to! It is fast and has nice printing.
Date published: 2023-09-20T00:00:00-04:00
Rated 5 out of 5 by from love it but I love the machine, it does what I need. but it keeps going off line and I cannot put it back on line without assistance. I lost the phone # and sign on information, so I am paying each time this happens. ideas??
Date published: 2023-09-17T00:00:00-04:00
Rated 5 out of 5 by from Good but…. Good print quality and I am expecting a higher ink yield.
Date published: 2023-09-17T00:00:00-04:00
Rated 5 out of 5 by from A Great Printer At A Great Price I highly recommend this printer to anyone in need of an excellent printer. The Price is great and the savings on ink is terrific. This is our 3rd Brother Printer and they have all lasted a long time. It was time to buy another Brother.
Date published: 2023-10-01T00:00:00-04:00
Rated 5 out of 5 by from Bigger and better Better than expected, even a photo on plain paper was acceptable. Better than my previous printer. Faster too!
Date published: 2023-09-29T00:00:00-04:00
Rated 5 out of 5 by from Very pleased So far, so good. I replaced a hateful Epson printer with the Brother and I'm sorry I waited so long to do it. It prints very quickly, which was one of my requirements, seems to be pretty good with ink usage, and the color print is good and realistic. A couple of cons...If you're an older or weaker female, you'll need help getting it out of the box and pretty much lifting it, the printer also has a fairly large footprint, replacement ink is pricey but will last a long time and finally it was on the difficult side to set up. I wish printers still came with a set-up CD! The set up seemed to be a recurring issue in other reviews so I purchased two years worth of technical help from Staples when I purchased the printer. That was worth every penny! All in all, I'm very happy with my purchase.
Date published: 2023-09-29T00:00:00-04:00
Rated 5 out of 5 by from MFC-J5855DW Printer Easy to install and use. You need the Brother Mobile app if you want extra print options such as print to fit the page and to choose to not print to the edge on photos or with lower or higher quality. Basic printing can easily be printed directly though. Very affordable compared to the colour laser printers I’ve used in the past and with this one I can also print 11x17. I paid not much more than I would have had to pay to just get the Yellow, magenta and blue toner replacements that I needed to continue using my laser printer (which I’ve already replaced multiple times before).
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of 5 by from J5855 good printer -ink carts could be problem MFC-J5855DW is not eligible for the Brother ink resupply program-(Brother didn't seem to have an answer about why it is excluded) - it is somewhat hard to find real Brother Ink cartridges - lots of knock offs available. Overall - I like the printer - it seems to be using ink faster than the flyers said it would so cost of ink cartridges is going to be higher than I thought. Overall I like the printer.
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of 5 by from No thanks I like the printer but it doesn’t except 11x17 on the top which is a pain.
Date published: 2023-11-13T00:00:00-05:00
Rated 5 out of 5 by from Just wow! Still asking myself what did I do and how did I function before this multipurpose printer. Great quality, fast and convenient prints. Set up was SUPER easy, yes even the wireless option. I’ve had for a while now and still is as great as my day 1 use. Nice quality and modern design for desk use.
Date published: 2024-01-11T00:00:00-05:00
Rated 5 out of 5 by from Waste of Money!! Bought this printer last year. When ink was running low, I could not find the Brother ink online, it was temporarily out of stock everywhere so I had to buy a generic ink. Now the printer won’t print even though the ink is full because it says it can’t detect a “Brother ink” cartridge. I would never buy this printer again!
Date published: 2023-12-21T00:00:00-05:00
Rated 5 out of 5 by from Brother All in One MFC-J5855DW Very pleased with the machine so far. It has met all my expectations with fast printing speeds, great quality printing, scanning speed and quality is superb. It works wired or wireless. The firmware allows faxes to be sent via the machine or directly from a PC from stored document files. I would strongly recommend this unit for a home office or even a small business. The machine is rather large, so it may require a designated location instesd of a desktop.
Date published: 2023-10-02T00:00:00-04:00
Rated 5 out of 5 by from This Thang Is Huge! This Brother printer is incredible! It does it all and not having to worry about ink is always a major advantage alone. It was easy to setup once we figured out where it will be stationed. This is perfect for personal and home business needs
Date published: 2022-05-30T00:00:00-04:00
Rated 5 out of 5 by from Game changer This printer right here is a game changer this knocks out any other printer that I've ever used before effortless so easy to hook up right when you plug it in easy to move a touch screen very well lit able to maneuver the keys that I need to do able to print double sided able to print larger pages works hemlessly with the app which is so convenient to use the app
Date published: 2022-06-09T00:00:00-04:00
Rated 5 out of 5 by from Easiest printer set up ever This is a fantastic multifunction inkjet printer that is perfect for a home office or other small office setting. The printer is sturdy enough for daily use. Most impressive was setting up wireless printing using the app. Easiest set up ever! The print quality was great and was able to print out a multi page duplex color document in just seconds. Overall a great daily use printer and scanner combo.
Date published: 2022-06-12T00:00:00-04:00
Rated 5 out of 5 by from All you should ever need in a printer! Before we got this printer, we just had the standard printer that could print a document, no bells and whistles included. But this printer, by Brother, sets the bar very high for any future printers that I’d ever consider. First of all, it prints incredibly fast! And that might make some people worry that it’s speed might hinder its quality, but that’s not the case. It prints beautifully! In fact, it prints images with great detail and color saturation without the weird discoloration or green hues that can often happen with a standard printer. Not only does it print, but it scans, copies, and has faxing capabilities. It does need an internet connection, as do most printers, but it’s easy to connect your computer and mobile devices to for quick printing from the other side of the house. I’m excited to try printing on more than just printer paper, as it has the ability to print on many types of paper surfaces like card stock and specialty paper. And with a 250 page drawer capacity, I don’t have to refill the printer paper every other time I use it, which is great when I need to print large packets for school! What I’ve appreciated most of all, is that when my printing job is done, I don’t have to search the floor for where the documents have landed because there’s no flimsy tray at the end! Highly recommended for anyone needing a printer that does it all!
Date published: 2022-06-09T00:00:00-04:00
Rated 5 out of 5 by from All in one is all you need I ordered this printer for home use, my previous printer didn’t have all these features. It was easy to set up wirelessly. The print quality is excellent and can hold up to 250 sheets of paper, and also has a copy feature, the best part is that the box includes printer ink cartridge that has 1 year of ink.
Date published: 2022-06-08T00:00:00-04:00
Rated 5 out of 5 by from great!! This printer is pretty big so i was surprised! The setup was super easy! once you turn it in the screen tells you every step to add ink, align heads, etc… once done you click a button and can then use an onscreen qr code to download the phone app to setup wireless printing.Prints fast and the quality is superb.
Date published: 2022-05-28T00:00:00-04:00
Rated 5 out of 5 by from Love it! The biggest problem with buying an inkjet printer in the past has been the value proposition. While the printer itself is fairly inexpensive, the ink costs fat exceed the actual value you get out of the printer. This is where the Brother "INKvestment tank" comes in. Brother advertises up to a year worth of ink in the box when you purchase one of these printers as well as up to a year of ink when you replace the cartridge. This is a game changer for the inkjet industry and when purchasing a new printer, and economics is a concern, you can now add an inkjet back in the mix of your laser printer choices and save some cash in the process! I have not had the opportunity to deplete the cartridge yet, but I have used it as my main printer for about a month in total and the ink levels are still in the 90%. I'm a heavy printer user as a real estate agent and have consumed about a ream of paper total (500 sheets).
Date published: 2022-05-27T00:00:00-04:00
Rated 5 out of 5 by from Huge! I have a home office that I need a printer for on a daily basis. I've been using this printer about a month now and it's a great printer! It prints quickly and has different load trays so you can use different types of paper as needed. It fits card stock easily. I have connected my pc, my phone, my ipad and Echo Show to it all wirelessly, which has saved me a lot of time not worrying about cords and cables. It has a very intuitive screen on it and prints, copies, scans and faxes. I also love the fact it has an estimated years worth of ink in it, which makes it worry free for months! I really love it!
Date published: 2022-06-11T00:00:00-04:00
Rated 5 out of 5 by from Perfect for my small business! I received and set up the Brother - MFC-J5855DW Inkjet all in one printer in my office and love it. The set-up was easy and it has the capability for wireless or wired connection. It also has the Brother mobile connect app which allows me to print on the go from my devices. The touchscreen is smaller (3.5 inches but easy to read and understand. The printer actually prints quickly and fairly quietly. I also love that it came with 1 year of ink. It has alot of great features that I am learning such as cloud connect, triple security, and shortcuts you can create to name a few. Overall this is a great printer and works well for my small business needs.
Date published: 2022-05-27T00:00:00-04:00
Rated 5 out of 5 by from Genuine Brother I love the new brother inkvestment tank not only are the ink cartridges huge and has a nothing for a year but the print quality is amazing for photos and anything you need and it has the trusted quality of brother that I am used to
Date published: 2022-05-25T00:00:00-04:00
Rated 5 out of 5 by from Awesome Printer! This printer is packed with features. Truly a do it all workhorse for home or business. The ink bay is easy to access. The printer comes with a year of ink in the box! Fax machine comes in handy when connected to a magic jack or voip system. The dual paper trays handle plenty of volume. Large format 11x17 printing is awesome. The colors on the pages are pristine. Setup was very easy and make sure to take note that the password is in the back of the printer. The app for you phone works wonders with this model. Scan to phone is a GameChanger. I also loved the scan to PowerPoint. Overall I would give this 5 stars.
Date published: 2022-05-26T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Not going to lie, most of my printing needs are printing off return labels but that said it was imperative for my to choose something where I could print from my phone and where I don't have to worry about ink for a bit. Definitely like that the printer came with extra ink. Love having a scanner too.
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from I love this printer! This is the best printer I have owned in a long time! The mobile app that you can install on your phone to go with it makes it so, so easy to print and the ink reserves make this so much easier over time. IT was easy to setup, easy to use, and so functional. Love it!
Date published: 2022-06-10T00:00:00-04:00
Rated 5 out of 5 by from Blown away by the quality! I am super impressed with the overall quality of this Brother all in one printer. I have only used it for scanning and printing so far but it has exceeded my expectations in every way possible. This is my first time using a Brother printer (have only used old school fax machines prior. I found the setup to be super easy. I love that I have the option to use ethernet or wireless. I opted in for Wireless for convenience. Wireless setup was quick and has been working perfectly for me. I have been using it to print shipping labels and invoices for my small side business and it was be a lifesaver. It is quick and produces professional looking results. The auto feeder holds 50 sheets and works smoothly, no jams or slow downs. I am just as happy as can be. It is on the larger side, so it needs a decent surface space compared to my previous compact printer - but worth every inch of space it takes up. Brother has won me over with this! Highly recommend it to anyone from home end users to business needs!
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from Best Printer I Ever Owned The Brother MFC-J5855DW is an outstanding color ink jet all in one printer. It scans, make copies, and prints beautiful images. It also came supplies with a full year of color ink. I can print up to 30 pages a minute in either color or black & white! I use this printer for personal use to print images of flowers, people, landscapes, insects, paper dolls, and other detailed images. The color of the images is so beautiful and vivid that I use my printed papers for journals and greeting cards. Another great feature is you can use this as a wired printer or with your WiFi. It also has a touchscreen and you can auto feed it up to 50 pieces of paper. If you are looking for a printer to make art, this is the one for you. I can now print out all the art digitals that I've download from the internet and produce beautiful products for personal use and for sale. You won't be disappointed with this printer. It's the best I ever owned.
Date published: 2022-06-01T00:00:00-04:00
Rated 5 out of 5 by from Brother FTW! I liked the one I bought for my office so much I went and bought a second one for my home. I had other printers for years and experienced all sorts of issues and honestly thought it was par for the course. However, Brother proved me wrong. These printers are super easy to install and get going. I can print from my phone or iPad or laptop with no issues and without having to do anything beyond hitting “print”. I use all the features - print, copy, scan, and fax. Scanning is so much easier on these than it was on the printers that Have Problems. Faxes come through clear as day, and it prints and copies quickly and clearly. I honestly wish I’d switched years ago.
Date published: 2022-10-15T00:00:00-04:00
Rated 5 out of 5 by from Great Multifunction Printer - Best I've Had Home office. Great colour printouts. Great scanning.
Date published: 2022-08-30T00:00:00-04:00
Rated 5 out of 5 by from Wireless Use Terrible and Frustrating Bought for the convenience of printing wirelessly. Printer constantly disconnects from the network and in order to print, each device must delete the software, reinstall it and discover the printer before it will print. Very frustrating. Chat with support resulted in the machine printing and then disconnecting within 4 hours. I recommend you buy something else. It does print well when it works. I do not recommend this product.
Date published: 2022-12-03T00:00:00-05:00
Rated 5 out of 5 by from I'm supposed to give this a review title. Nice Nice. Work's the way it should. We use it in a home office environment.
Date published: 2022-11-30T00:00:00-05:00
Rated 5 out of 5 by from Fast Printer Printer is very responsive and quick print Wish the black text was darker even after adjusting settings.
Date published: 2022-11-29T00:00:00-05:00
Rated 5 out of 5 by from Pretty close to perfect Love the dual band wifi, hooked up right away at 5g, pretty quick, only negative is sheet feeder jams 99% of the time.
Date published: 2022-11-23T00:00:00-05:00
Rated 5 out of 5 by from Happy customer Dead-set on replacing my laser printer with similar only to be talked into this ink jet at Office Depot. Everything the associate claimed this model to be has come true so far. Very happy with everything about it especially the wi-fi connectivity. Can now print from desktop, phone and tablet. Quality is virtually the same as laser.
Date published: 2022-11-19T00:00:00-05:00
Rated 5 out of 5 by from More than OK. Purchased just a few months ago. So far so good. Use both letter and tabloid size. Color and resolution very good. Especially like the quiet mode and large ink supply.
Date published: 2022-11-18T00:00:00-05:00
Rated 5 out of 5 by from Great printer Love it works great! Easy to set up and use. Really fast!
Date published: 2022-09-20T00:00:00-04:00
Rated 5 out of 5 by from Great Color InkJet Printer I replaced my older Inkjet printer after it kept failing. Even though the posted printing speed listed was not that much different from other printer, I have found this printer to be much faster on scanning and printing output. I have not had this very long, but so far this may be the best printer I have ever had. When it scans for faxing or copying it seems to be twice as fast as my other printers and quality of the printed pages is excellent. The multi-pass tray has come in very handy also.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from My 2023 go to Printer Good printer for office space. I love the features to add OneDrive, SharePoint, Drobox...
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from "Stay with Brother's Printers" We are very happy with our new Brother's MFC-J5855DW printer!
Date published: 2023-02-10T00:00:00-05:00
Rated 5 out of 5 by from Great All in One! This is a great printer. After trying several printers in our office and having them all fail after a short amount of time. We purchased the Brother all in One and are so glad we did! Works like a charm and was so easy to install.
Date published: 2022-11-15T00:00:00-05:00
Rated 5 out of 5 by from Great easy to connect printer One of the better printers I have owned it was easy to set up and the wireless connectivity to various devices always works.
Date published: 2022-11-15T00:00:00-05:00
Rated 5 out of 5 by from Excellent Ink Jet Printer! Set up was almost too simple. Printing is very fast. Paper handling is easy. Scanning also was flawless. Unfortunately there seems to be a color issue when scanning to Adobe. But the brother scan app takes care of that. And while it’s not very robust, it does the job just fine. I am very pleased with this printer. Got it to replace my MFC 9340 DW. It would not work with my M1. But but this printer has no problems working with my Mac mini. Highly recommend!
Date published: 2022-10-31T00:00:00-04:00
Rated 5 out of 5 by from Home office printer This printer is perfect for use in my home office and do not need too much space. Nice prints.
Date published: 2022-10-31T00:00:00-04:00
Rated 5 out of 5 by from BUSTER CONSTANZI INSURANCE, INC I HAVE 3 OF THESE MACHINES, 2 OF THEM ARE DOING VERY WELL. THE 3RD I PURCHASED IN JANUARY THIS YEAR IS NOTHING BUT TROUBLE. IT HAD TO BE REPLACED BECAUSE OF DEFECTS. IT WILL PRINT O.K. NOW AFTER A 3 WEEK BATTLE WITH IT. BUT KNOW I CAN NOT SCAN ANYTHING WITH.
Date published: 2023-02-24T00:00:00-05:00
Rated 5 out of 5 by from Decent Machine Decent machine; prints quick and efficiently. Disappointed with quality of graphics - fuzzy, not sharp.
Date published: 2023-05-18T00:00:00-04:00
Rated 5 out of 5 by from Great machine I love this machine. This is the best multipurpose machine for the money you’ll find anywhere! I’ve had this a few months and I’m very happy with its performance.
Date published: 2023-05-16T00:00:00-04:00

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