Know your gear
SCOPE OF ENGAGEMENT
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• The device required for basic custom tag placement will be unboxed.
• The device will be thoroughly inspected for physical damage or blemishes.
• If a defective device is discovered, it will be replaced from CDW’s inventory.
• A customized asset tag will be applied to system next to serial number unless otherwise specified by customer.
• The customized asset tag reference number will be captured along with serial number of the product and will be updated to Customer’s CDW Extranet Asset Tracking Page.
• The configured orders undergo a series of quality control steps to verify the orders were configured to the customer’s exact specifications.
• A successfully customized asset tagged product is re-boxed for shipment.
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
• Custom tag creation questionnaire must be completed to create custom tag template prior to deploying. Please consult your CDW Account Manager for the questionnaire.
• Review and approve the demo picture sent via email.
ASSUMPTIONS
• Any product that accepts the following size labels:
• 1.25" x 0.5”
• 2.0" x 0.75”
• 3" x 2"
• 3" x 4"
• Seller’s Account Manager will create install configuration and include service part number(s)
• Seller’s Account Manager will enter specific tag template name to deploy and any additional instructions in to the Installation notes on the order
OUT OF SCOPE
• Modify CDW/CDWG standard asset tag
• Modify Customer provided asset tag
• Installation of any hardware components
• Any performance tuning, system optimization or similar activities
• Performing any Services not specified herein
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
PROJECT-SPECIFIC TERMS
• Any changes to this SOE shall require a Change Order executed by both parties.
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”).
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated herein.
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• The device required for basic custom tag placement will be unboxed.
• The device will be thoroughly inspected for physical damage or blemishes.
• If a defective device is discovered, it will be replaced from CDW’s inventory.
• A customized asset tag will be applied to system next to serial number unless otherwise specified by customer.
• The customized asset tag reference number will be captured along with serial number of the product and will be updated to Customer’s CDW Extranet Asset Tracking Page.
• The configured orders undergo a series of quality control steps to verify the orders were configured to the customer’s exact specifications.
• A successfully customized asset tagged product is re-boxed for shipment.
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
• Custom tag creation questionnaire must be completed to create custom tag template prior to deploying. Please consult your CDW Account Manager for the questionnaire.
• Review and approve the demo picture sent via email.
ASSUMPTIONS
• Any product that accepts the following size labels:
• 1.25" x 0.5”
• 2.0" x 0.75”
• 3" x 2"
• 3" x 4"
• Seller’s Account Manager will create install configuration and include service part number(s)
• Seller’s Account Manager will enter specific tag template name to deploy and any additional instructions in to the Installation notes on the order
OUT OF SCOPE
• Modify CDW/CDWG standard asset tag
• Modify Customer provided asset tag
• Installation of any hardware components
• Any performance tuning, system optimization or similar activities
• Performing any Services not specified herein
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
PROJECT-SPECIFIC TERMS
• Any changes to this SOE shall require a Change Order executed by both parties.
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”).
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated herein.
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