Quick tech specs
- Virtually unlimited U.S. based support for instant help with hardware, software and even accessories; anything that connects to hardware
- Proactive notifications sent through the app with info on device tips tricks and business technology trends
- Easy to use app gives you access via or call or chat to business technology experts
- U.S. tech experts available 7 days a week from 7a.m. to 9p.m. CT
Know your gear
How can CDW Premium Support help your business and employees today?
- Troubleshoot a slow laptop or desktop computer
- Help connect or print to a wireless business printer or scanner
- Set up your cloud email
- Help you download and set up software such as Office 365
- Assist with malware or virus removal
- Educate your team about how to use features on your laptop, tablet or phone
What does CDW Premium Support cover?
- License covers one piece of hardware, such as a laptop, desktop or tablet
- Covers any device, old or new, from any brand
- Covers hardware purchased from CDW or any other vendor
- Troubleshoot issues with software, cloud storage, Wi-Fi, printers, mobile devices or any accessory connected to the hardware
- Troubleshoot a slow laptop or desktop computer
- Help connect or print to a wireless business printer or scanner
- Set up your cloud email
- Help you download and set up software such as Office 365
- Assist with malware or virus removal
- Educate your team about how to use features on your laptop, tablet or phone
What does CDW Premium Support cover?
- License covers one piece of hardware, such as a laptop, desktop or tablet
- Covers any device, old or new, from any brand
- Covers hardware purchased from CDW or any other vendor
- Troubleshoot issues with software, cloud storage, Wi-Fi, printers, mobile devices or any accessory connected to the hardware