Know your gear
Our technicians will:
• Affix customer provided asset labels to equipment
• Document assets in a spreadsheet with information you request
• Once the installation is completed, we will provide a .csv file containing customer requested information
All assets must be in the same facility, un-boxed, and easily accessible.
Assumptions:
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp
• Affix customer provided asset labels to equipment
• Document assets in a spreadsheet with information you request
• Once the installation is completed, we will provide a .csv file containing customer requested information
All assets must be in the same facility, un-boxed, and easily accessible.
Assumptions:
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp