Quick tech specs
- Extended service agreement
- shipment
- response time: same business day (next business day for requests after 3:00 p.m.)
- advance hardware replacement
- 8x5
- for P/N: N560-IMA2C=, N560-IMA2C-RF
Know your gear
Cisco Advance Replacement Level 1 is designed to provide businesses with the support they need to maintain continuous operations. With a focus on complicated network devices, this service offers a same business day response for requests submitted before 3:00 p.m., ensuring that any disruptions to your network are swiftly addressed. Available 8 hours a day, 5 days a week, the service aligns with standard business hours, providing reliable support when you need it most. Additionally, the inclusion of advance hardware replacement means that in the event of a hardware failure, a replacement device will be promptly provided, minimizing downtime and maintaining the efficiency of your operations. With Cisco's extended service agreement, you can have confidence knowing that your network devices are supported by a responsive and reliable service.