Software Details
- Technical support
- license
- phone consulting
- 24x7
- for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
- for Cisco DNA Advantage
- Tier 2
- 5 years
- response time: 30 min
Know your gear
Cisco begins to provide resources that support running and maintaining products. Customers will have access to "ask the experts" knowledge sessions, led by solution specialists, to teach practices for operating products for a variety of use cases. Access to CX centers will be available 24x7 to help resolve product issues. In addition, customers will have access to case information, advanced install base views and e-learning courses to improve understanding of Cisco technologies.