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Consilium UniRSM Remote Silent Monitoring - Server License - 1 license

$33,058.99
Mfg # CS-UNIRSM-CE-SUB CDW # 7205368

Software Details

  • Server License
  • for CCX or CCE
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Silent Monitoring is one of the essential functions in a contact center environment providing the ability for supervisors or for other administrators to monitor customer care agents during customer interactions. The UniRSM application allows for real-time phone-based monitoring of agents in Cisco's Unified Contact Center Enterprise (Unified CCE) and Packaged Contact Center Enterprise (PCCE) environments.
$33,058.99
Availability: In Stock
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Consilium UniRSM Remote Silent Monitoring - Server License - 1 license

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$33,058.99

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