Tech specs
Brand
HP
Manufacturer
HP Inc.
Product Type
Service
Service Availability
9 x 5
Service Characteristic
Parts & Labor
Service Description
9x5xNext Business Day
Service Details
Remote Diagnosis, Remote Problem Diagnosis and Support:| HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.Next Business Day On-site Response:| For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.Standard Business Hours, Standard Business Days:| Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays., Troubleshooting
Service Duration
3 Year
Service Location
On-site
Service Main Type
Maintenance
Service Name
Care Pack
Service Response Time
Next Business Day
Service Sub Type
Electronic and Physical
1-8 of 25 reviews
Terrible service
Ive never recieved the warranty and have had no help getting it
Written by a user while visiting
hp.com
3 year service contract
Bought the extended service contract when I bought the laptop. NEVER received it. Doesn’t show up on my dashboard. Waiting on customer support to fix the problem.
Written by a user while visiting
hp.com
Extended warranty
Seems like a reasonable price for an extended warranty
Written by a user while visiting
HP Canada
My Probook purchase
My salesperson was extremely helpful. Even though the model I wanted was out of stock, he offered me a special deal that would be guaranteed whenever the laptop was available again.
Written by a user while visiting
hp.com
Good support
Very much useful support
Written by a user while visiting
hp.com
HP Laptop Purchase
Excellent product! Easy to use. Wide range of features. Very happy with my purchase.
Written by a user while visiting
hp.com
Quick and easy extended warranty
Quick and easy extended warranty
Written by a user while visiting
hp.com
I love this computer.
great computer. easy to use. fast. lots of memory.
Written by a user while visiting
hp.com
