Quick tech specs
- Helps you make an intelligent investment decision regarding the future of your equipment
- On-site support provides fast and easy approach to solve the issues
- Next Business Day
- 3 Year service duration to ensure maximum ef
- Features phone support service that helps you handle any mishaps
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- Parts and labor service response time for your convenience with maximum efficiency
Know your gear
Overview| HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Benefits| Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements. Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly. Features|HP TechPulse predictive and proactive alerts and notifications Hardware health monitoring, provides updated fast health checks on devices in your fleet Hardware device information - including BIOS and firmware updates Auto-ticketing - for hard disk drives & batteries needing replacement Remote problem diagnosis and support
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