Tech specs
Brand
HP
Manufacturer
HP Inc.
Product Type
Service
Provided Support
Parts Replacement, Phone Support, Remote Diagnosis, Repair, Troubleshooting
Service Availability
24 x 7 Phone Support
Service Description
24x7x6 Hour
Service Details
Remote problem diagnosis and support,Onsite hardware support,Choice of call-to-repair time commitment,Parts and Materials included,Enhanced parts inventory management,24x7 coverage window,Work to completion,Escalation management,Access to electronic support information and services
Service Duration
5 Year
Service Location
On-site
Service Main Type
Maintenance
Service Name
Care Pack Call-to-Repair Hardware Support
Service Response Time
6 Hour - Repair
Service Sub Type
Electronic and Physical