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HP LaserJet Pro M182nw Laser Multifunction Printer-Color-Copier/Scanner-17 ppm Mono/17 ppm Color Print-600x600 dpi

Mfg # 7KW55A#BGJ CDW # 5965079 | UNSPSC 43212110

Quick tech specs

  • Get work done wherever,whenever,and help save time with Smart Task shortcuts,using HP Smart
  • Get peak printing performance with high-quality color and MFP versatility.
  • Best-in-class mobile print app:Get easy printing and scanning from your mobile device,with HP Smart.
  • best-in-class mobile print app.
  • Get security essentials to help maintain privacy and control,including basic encryption and password protection. Get faster,more reliable connections with dual band Wi-Fi™.
  • Automate scanni
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Know your gear

An efficient, wireless MFP for high-quality color and productivity. Save time with Smart Tasks in HP Smart app, and print and scan from your phone. Get seamless connections and security essentials to help maintain privacy and control.

HP Personal Laser Multifunction Printers are designed for individuals or small workteams who need affordable, reliable multifunction performance in a compact and easy-to-use desktop device.

This item was discontinued on October 23, 2024

Enhance your purchase

HP LaserJet Pro M182nw Laser Multifunction Printer-Color-Copier/Scanner-17 is rated 3.90 out of 5 by 139.
Rated 5 out of 5 by from Get Another Printer Instead The Wifi connection was often lost, even though the computer was in the same room. It also had trouble printing from PDF files. An error message would appear on the printer and fail to print the PDF. Save yourself the trouble and get another laser printer. This one was just too much trouble.
Date published: 2024-08-01T00:00:00-04:00
Rated 5 out of 5 by from Dream Machine: An all in 1 that does it all. This machine replace 2 old color laser machines that I had....1 would print 110lb stock for greeting cards but was old, heavy and expensive on toner to run, so I bought the other one because it was cheaper on toner for everyday printing....However both died at just about the same time. I went searching for a new printer that could do it all and be cheaper on toner...This machine meets all my printing needs including 110lb card stock for greeting cards and set up was fast and easy. Even printing from our network cloud is fast and easy. The toner is cheaper also. Machine is much smaller and easier to use as well. Lori
Date published: 2020-07-21T00:00:00-04:00
Rated 5 out of 5 by from Great quality. Difficult setup. Very difficult to get printing setup properly. Amazing quality so far.
Date published: 2020-09-09T00:00:00-04:00
Rated 5 out of 5 by from M’écrire en français svp Svp me retourner le sondage en français. Comme demandé lors de ma commande. Le pointage sera meilleur.
Date published: 2021-03-21T00:00:00-04:00
Rated 5 out of 5 by from Sondage FR. Je voudrais bien répondre a votre sondage en FRANCAIS s.v.p.
Date published: 2021-05-08T00:00:00-04:00
Rated 5 out of 5 by from Great quality product I’ve had this Printer for about two months now, and I love it. The quality of print is great, and it isn’t loud the way others have described it in reviews. Setup was very easy, and quick. I also keep it in sleep mode, so I can AirPrint whenever I want, and I’ve never had any issues with random sounds throughout the day.
Date published: 2020-08-24T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer This printer is great! Quick printing, compact size, and superb printing & scanning quality.
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer!! Works great! Excellent printer. Works great. Love the fact it works with my IPhone.
Date published: 2021-07-16T00:00:00-04:00
Rated 5 out of 5 by from Great buy! This is a great printer! I had no issues setting up, pretty smooth process. The print quality is excellent.
Date published: 2021-03-26T00:00:00-04:00
Rated 5 out of 5 by from A Little More But 100% Worth It! A little more expensive for the laserjet but it's day and night better, great purchase.
Date published: 2021-07-14T00:00:00-04:00
Rated 5 out of 5 by from Terrible connectivity and support Terrible connectivity and support, would never connect to either a 2.4 or 5.0ghz network and has both options. Pretty terrible colour calibration and very limited settings, my $60 Epson inkjet is 100x better with colour, ended up just going full wired connection to network and my PC via USB because wireless printing was impossible at hours of troubleshooting help from HP and is obviously seen as something I am doing wrong. Now HP Smart will not find my printer properly, it finds it, says Online and when you click “add printer” it shows an error and gets stuck in “printer status unknown”. Sick of the headache and going to try and get a refund.
Date published: 2022-11-11T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer I purchased this printer about 2 months ago and I'm happy with the purchase. The wifi setup was not straight forward, but HP- IT provided the help necessary to get the printer on-line.
Date published: 2021-01-31T00:00:00-05:00
Rated 5 out of 5 by from Overall high quality I am not using printer very much, but when I have it has been great for my needs.
Date published: 2020-08-31T00:00:00-04:00
Rated 5 out of 5 by from Seamless Integration placed hassle free order delivered on time took no time to set up integrated support Very satisfied with performance and print quality
Date published: 2020-06-25T00:00:00-04:00
Rated 5 out of 5 by from Great multi-function printer This is a great printer that produces high quality output. It’s packed into a relatively compact footprint. The copier and scan functions are easy to use, but the WiFi set up was not as straight forward as it should have been, requiring a call to HP support and I’m fairly tech savvy. This could be because we have a WiFi 6 router. Overall I’m very happy with this little work-horse printer.
Date published: 2020-08-22T00:00:00-04:00
Rated 5 out of 5 by from Do Not Buy If You're on Windows 10 Great printer, prints very nice copies, and is sturdy, rugged and well designed. The problem is the HP software will inititally hook right up to your Windows computer with ease, but WILL NOT STAY CONNECTED AND STABLE over a series of days. The re-booting and re-installing and pulling the plug out from the back of the printer then putting the plug back in again all the time will drive you to madness. Seems to only happen if you're running Windows 10. If you run the HP Print Doctor program, it will keep diagnosing it as a "port mismatch". I am not a network engineer, and don't expect to have to be one either. The HP software just is really not compatible with Windows 10.
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Nice printer Nice printer and seems to be working well so far with no complaints.
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from Slow printer Quality of printing is 5 stars Speed of printing is 2. Very slow, especially for a laser jet.
Date published: 2020-08-06T00:00:00-04:00
Rated 5 out of 5 by from Worth every -enny This printer exceeded our expectations. It does everything easily, and we can print from a phone or tablet, too. It’s fantastic
Date published: 2020-06-28T00:00:00-04:00
Rated 5 out of 5 by from Nice home Laser Printer Just bought it. Fully WiFi. All in one. Simple setup. Works with computers and devices.
Date published: 2020-08-11T00:00:00-04:00
Rated 5 out of 5 by from Nice all in one I've had the LaserJet Pro for about a week and have not used all of the features yet, but I really like it. Scans are clear and prints quickly. I'm glad I purchased it.
Date published: 2020-06-29T00:00:00-04:00
Rated 5 out of 5 by from Typical HP Quality Start up of printer was seamless and the quality of the prints is excellence. This is what I expect from HP and why I buy HP. They never disappoint.
Date published: 2020-07-28T00:00:00-04:00
Rated 5 out of 5 by from DOA The printer does not function upon arrival. hopefully the replacement unit functions.
Date published: 2020-07-17T00:00:00-04:00
Rated 5 out of 5 by from Scanning Only scan 1 paper at the time and small screen and expensive
Date published: 2020-07-14T00:00:00-04:00
Rated 5 out of 5 by from Small and Wonderful! HP products are always dependable, and have the best features for the price. I am repeat HP customer.
Date published: 2020-05-21T00:00:00-04:00
Rated 5 out of 5 by from Loving this printer Great printer- it works so well and was so easy to set up! The software is great too. It does everything I need to do for a small home office. Highly recommend!
Date published: 2020-04-11T00:00:00-04:00
Rated 5 out of 5 by from HP Color Laser Jet MFP M182nw Assembly - The printer was removed from the shipping box, set up and connected to the internet in less than 15 minutes. It was easy.Printer - The printing is faster response time than the printer that I am replacing. I find that the print quality is excellent. I have printed approximately 586 pages since I received the printer and the cartridges are still showing almost full for color and 75% full for the black cartridge.Scan - One reason this particular model was attractive to me was the scan and copy feature. I did not have either of these features in my previous HP. Once I downloaded the scan app from the Microsoft store, I was scanning within a reasonable amount of time. Please note that it did take me more time to set up but once it was set up I was pleased. It allowed me to set up and connect my One Drive account so it automatically saves to One Drive and allows me to select the correct folder.Copy - This took me more time to discover and actually discovered by accident. I just was not following the manual that came with the printer and have since gone online and have been happy with the support. I like the fact that I can copy up to 99 copies which is more than I will ever need.I have been able to add the HP App to my iPhone and iPad. I do plan on purchasing thru HP the cartridges as I need to replenish. Overall, I give this Laser Jet from HP a 10+.
Date published: 2020-03-13T00:00:00-04:00
Rated 5 out of 5 by from Great Printer, Bad set up I brought this printer for my company after researching and I'm glad I did. It's very quiet and quick when needing to print after being in sleep mode. The only problem I found was the set up to my wifi was a nightmare. It took way too long and then we had to move it closer to catch and then bring it back to my home office. I only went with HP is because my last printer lasted around 12 years and started to make noise. I would say do your research first because if you call the sales desk they never have the same answer to the same exact question. But this was a great buy
Date published: 2020-04-26T00:00:00-04:00
Rated 5 out of 5 by from Very nice I needed a printer and after some research I settled on this one. I read all the reviews I could find on it and based on the fact that I already had an hp laptop that has been trouble free I bought it. Setup was a breeze. Follow the instructions people. I'm in my 70's and not real techie. I went step by step just like hp said and in less then 10 minutes from opening the box I was in operation. Sharp crisp print, and I can print from my phone up on the second floor without a hitch.
Date published: 2020-06-12T00:00:00-04:00
Rated 5 out of 5 by from Easy set up Easy set up, high quality prints and copies. Love this printer.
Date published: 2020-04-21T00:00:00-04:00
Rated 5 out of 5 by from HP MFP M182nw Review - Rough Start, Great Resul... The first thing you`ll notice about the HP Color LaserJet MFP M182nw is it`s size and weight. It is a large printer by comparison to its inkjet cousins. It has a single paper tray compared to my five-year-old Epson workhorse. The trade off of losing the extra paper capacity is the much larger print output from a laser printer versus a conventional ink driven printer.Setting up the MFP M182nw is a chore to be sure. Not including the time it took to get it out of the box and setup on my desk it took over ninety minutes to get the printer connected to my wi-fi network with the ability to print without the use of a USB cable. The process was so frustrating that I considered returning the unit. What I assumed would be an easy plug and print procedure turned into a frustrating experience of downloading applications from the Microsoft Store and downloading installation programs directly from the HP website. Some of the initial setup frustration stems from the simple display on the unit itself. The display works sufficiently well for checking the level of each toner cartridge, but it feels out of date for a printer of this type. This printer isn`t intended for photo printing so it makes sense that the screen isn`t a full color touch display but it would have been nice to have a more intuitive menu system.After making it through the setup process, which took a lot trial and error than I ever expected, the printer has worked extremely well. There is a bit of warm up time from when you press print to when the first page exits the printer but the subsequent pages come out quickly. Print quality in both color and B&W is sharp without any smudging. I didn`t notice any toner on my fingers when touching pages moments after they left the printer.The MFP M182nw is somewhat loud, even when it`s across a room it is noisy. The unit also puts off a decent amount of heat compared to an inkjet printer so if you`re in a small room it may heat up quickly if you`re doing a lot of sustained printing. When not in use, unless you`re using mobile printing a lot it might be a good idea to turn the printer off instead of leaving it in stand-by; it will make a lot of noises that go on for a minute or so.Aside from the setup process of the MFP M182nw this printer has been a pleasure to use. It`s unfortunate that the setup process is so poor because that gave me a negative first impression but my experiences since that point have been fantastic. If HP can make the setting up the MFP M182nw a little more user friendly I think they`ll make high volume printer user very happy indeed.
Date published: 2020-03-15T00:00:00-04:00
Rated 5 out of 5 by from Love it! I just got my HP color laserjet a few days ago and it really works great! The printouts are perfect,very detailed outcome,it`s picture perfect for anyone who loves perfection. The machine is very quiet and quick to get the job done.
Date published: 2020-03-13T00:00:00-04:00
Rated 5 out of 5 by from Great Laserjet Pro at a great Price Point The laserjet pro printer was fairly easy to setup in connecting to my WiFi network. The recommended HP app aids in that process. Printing was quick from a sleep stage.
Date published: 2020-04-11T00:00:00-04:00
Rated 5 out of 5 by from It is nice for my business I was able to set my printer up in no time had it connected to all my devices and was able to print from all of them (laptops, phones, computers, and tablets). The instructions were very clear to me had the drivers downloaded and installed in no time, no extra company to download from. The printer comes ready to use right out the box once it is plugged in and connected to the WiFi you are good to print. I really like the fact that I can do a lot of my craft printing on this laser printer. The colors are great and I don`t have to worry about the design washing off because it is laser ink. I love the fact that it prints out pages like magic; I printed a 300 page color and text document and it was done in under a minute. I did the same document with an older HP laserjet, a HP inkjet and another brand industrial laser copier machine. The HP LaserJet MFP M182nw finished first with the industrial machine in close second next came my HP Inkjet and lastly came the older HP laserjet. Warm up time is very fast I honestly think it is still warming up as it starts printing I haven`t seen any significant difference in the printing when it does this so compared to what I use in the laser field the M182 not only finishes first it also starts first. As of the time of this review I haven`t used the manual feed on the back but if that works like I feel it should then yes this is a winner. The only thing I can say is bad about it is that it may be a little heavy for some, I was able to get it out of the box myself and on to my desk but that is me.Overall I love the printer and it helped me out a lot and I was able to do more with it because of the fast printing. I really feel HP should expand their printer game a little more to include other types of inks so small businesses like myself can continue to support the company I know.
Date published: 2020-03-14T00:00:00-04:00
Rated 5 out of 5 by from What a machine This little workhouse has been doing a wonderful job for me since I’ve been working from home. The print quality is excellent. I haven’t used the copy or scan features yet. Guess I should. I am so thrilled with this machine!
Date published: 2020-06-17T00:00:00-04:00
Rated 5 out of 5 by from lovely printer I absolutely love the printer, it took maybe 5 minutes to set up after I took it out the box and plugged it up. I'm not techy so it probably wouldn't have taken as long if I knew what I was doing. It prints pretty quick but it is pretty difficult for me to get it to print on smaller sized paper. It'll go through the printer but wont print anything on it. I wish I knew how to fix that, other than that it is overall an amazing printer!!!
Date published: 2020-04-06T00:00:00-04:00
Rated 5 out of 5 by from Great printer I've been using it for more than 1 week now. It was ready out of the box. It was easy to configure via HP Smart app as I have HP laptop as well. Since I work in IT, it was very easy for me, however I could see reading through comments why others were struggling to install it. So my only suggestion would be to include more documentation for setting up printer.
Date published: 2020-05-19T00:00:00-04:00
Rated 5 out of 5 by from High quality printing at an affordable price We now have 3 of these printers in our small office. The print quality is exceptional and reasonably fast. The wireless feature makes it easy to place in the office without cluttering my desk. The scan feature and the software provided by HP makes it very easy to be productive.
Date published: 2020-04-09T00:00:00-04:00
Rated 5 out of 5 by from Awesome Printer I love my Color Laser Jet printer. It is exactly what I needed to do my card business. I love the way it prints, I am able to scan documents from my printer and I love that I can do things from my printer or my phone through the app. It`s very sturdy it`s definitely not cheap looking at all. If you are looking for a printer that will meet your business or home needs this is it
Date published: 2020-03-13T00:00:00-04:00
Rated 5 out of 5 by from Great Affordable Color Printer I do a moderate amount of printing at home, as I use a printer for both personal things and to help run a home-based online business. It was pretty easy to set up and connect to my lap top and home network.The color and print quality is great. Not the speediest printer I have seen, but for my home business needs it works just fine. The printer size is good for my needs you get a lot of functionality in a relatively small footprint. Although I don`t frequently use the multi-function capability, it can print, copy, scan, and even FAX (although I rarely FAX and don`t even have a landline phone!). Most of what I do is printing, and it does that very well!I`ve had inkjet printers for years, and although they were inexpensive to buy and the printing was decent, I got tired of having to buy new ink cartridges all the time. I haven`t had this one long enough to tell for sure but I think with this HP laser jet the toner will last much longer, and the printing looks better too! Really nice print quality with great colors.It says it can also print wirelessly from a mobile device, and I have not tried that yet (don`t really need to), but that is a great feature if you need it. It also has some built-in security features that I appreciate, because my friend had her home network hacked through her wireless printer, so it makes me feel good that HP is building in encryption and password protection I would not have realized those were needed until recently, but it`s great to have those.I don`t see a lot of downside to this printer, unless you need a larger, more heavy duty machine for heavy business use, and even then, this does pretty much everything most people need at a really affordable price. I`d recommend it for sure.
Date published: 2020-03-14T00:00:00-04:00
Rated 5 out of 5 by from Great printer We purchased this printer a few weeks ago, one of the best purchases we've made. Prints very fast and great quality, I would recommend this printer, and very easy to set up.
Date published: 2020-04-19T00:00:00-04:00
Rated 5 out of 5 by from Very poor features I am very sorry I purchased this model. The specs states that it has a scan feature, but it does not has a USB jack, very useless, you cannot scan a document and download to a memory stick.
Date published: 2020-06-19T00:00:00-04:00
Rated 5 out of 5 by from HP Color LaserJet MFP M182nw Setting up the printer was easy and I had no trouble. The print quality is the best I have used in a Laser Printer. The paper feeder works perfectly with no jams. Scanning is simple and easy to do. It printed perfectly. The software set up was also easy. There is a link that I entered in the browser and clicked continue. From there the wizard detected the printer installed the software and printed a test page. Set up went fast with no problems. I was printing in a very short time after setting it up. The design is very attractive and does not take up a lot of space. It has 2 hand holds on each side for easy moving. Print speed is fast with either color or black and white and prints up to 17 pages per minute. it can print on many sizes of paper, including photo paper. I downloaded the HP App to my phone and am able to print pictures and documents directly from my iPhone. It takes 4 toner cartridges which are easy to get to and replace. They will print on approx. 850 pages and 1050 in black and white. The cartridges included with the printer will print less. Paper goes in a tray on the bottom which slides out and very easy to get to in the front. I have printed many pictures and documents and they come out looking perfect. I am completely satisfied with the HP Color LaserJet MFP M182nw Printer and highly recommend it.
Date published: 2020-03-06T00:00:00-05:00
Rated 5 out of 5 by from Versatile printer is easy to set-up and use. I received this product in exchange for my unbiased opinion. I run a small business and do much of my work from my home office. I have been searching for a printer that is easy to set-up and that could be accessed from my phone, tablet, and/or laptop. I am happy to report that the HP Color LaserJet MFP M182nw met all of my expectations. The product arrived in perfect shape and the set-up instructions were clear and simple. I had no problems at all. It literally took me under ten minutes to set-up the printer--which is pretty amazing considering that I am not exactly the most technical person out there. The software downloaded quickly and I was ready to print! Both color and black and white copies came out clear and crisp. This is definitely a great printer for personal or business use. My highest recommendation!
Date published: 2020-03-08T00:00:00-05:00
Rated 5 out of 5 by from HP Printer Storage: I received this product in exchange for my unbiased opinion. The printer is not too big not too small and not heavy at all. It fits perfectly on my bookshelfAssembly: Very easy setup, connects wireless to my internet in just a few minutes. The instructions were very easy to follow.The printer prints fast and nice color. What I like most about it, is the speed and quality of the print. The instructions how to pint were very easy to understand. I have had similar printers in terms of size, this one seems to be lighter in weight which is good for people that don`t want anything to heavy. I also like its looks, the printer has a look and feel of a professional printer that can be used in an office and that works great for the home as well.
Date published: 2020-03-09T00:00:00-04:00
Rated 5 out of 5 by from As perfect as expected I have had HP printers for several years and have no plans to change. This product was an upgrade to our other HP printer. Setup was simple, it prints beautifully, the wireless option is great!! I will always use HP for my printing.
Date published: 2020-06-01T00:00:00-04:00
Rated 5 out of 5 by from MFP M182nw - affordable, easy to setup and use Easy setup and install as a network printer. Prints fast and Scanner very easy to use. Corporate style printer for home user price. Only thing it is missing is auto duplex printing.
Date published: 2020-05-09T00:00:00-04:00
Rated 5 out of 5 by from Great Features I bought this last week. It was an upgrade and I needed a printer that was fast and had good color. This one nailed it on all points.
Date published: 2020-01-06T00:00:00-05:00
Rated 5 out of 5 by from Quality Printer The printer arrived with little to no instructions, which made me a little nervous. There were a series of images to follow as far as setting it up which were surprising easy. I took the printer out of the box and followed each one, but did have a little issue connecting to the wifi. When I turned the printer on I could tell it was searching to connect but it was not connecting. After searching online for some help I was able to figure out that I needed to press the "WPS" button on my modem. Unfortunately, this took much more time than I was anticipating for set-up, especially since this is not my first smart printer. I have never had to do that for any of my printers/electronics to connect. Once I pressed it connected immediately.It is very easy to print from my mobile device, same as my last printer, which I really enjoy. It has good print quality and does not print too slow. The one thing that I wish it had is a manual feed tray (unless I can`t find it). I use the manual feed tray often to print labels, pictures, etc. I was very surprised that a printer with so many features does not have a manual feed drawer. I guess I`m too "old school" but I do wish it came with a manual of features. I still enjoy reading through those to learn all the features of the equipment.Over all I am happy with this printer, I believe it has many capabilities that I still have not learned, though I will.
Date published: 2020-03-16T00:00:00-04:00
Rated 5 out of 5 by from Horrible set up Printer has great quality so far (after 1 week of ownership), but setup was very frustrating. My old printer simply asked for wifi network password, and I could print. This one required a download of software, then a message saying it was ready, but it wasn't. Then another download of the "HP" fixit doctor or whatever it was called. Then it said it was ready. But it wasn't. Then another diagnostic. After the 4th time or so, it finally worked, but I felt like I was back in 1983. Bizarre. Again, the print quality is fantastic, and we have multiple users on Windows, Mac and Chromebook using it wirelessly. If setup has been as easy as my prior printer, I would have given it 5 stars. Maybe you will have better luck.
Date published: 2020-05-15T00:00:00-04:00
Rated 5 out of 5 by from Nice size and price, color way off Great for black and white printing, and documents with a small amount of color in the document. But if you print a full color image, the color is way far off, not even close. I have calibrated the color per instructions on the website, but no change. There is no further help on the hp website, and no number to call for help. Support is completely absent, or so hidden you can’t find it.
Date published: 2020-06-17T00:00:00-04:00
Rated 5 out of 5 by from HP Color Laser Jet MFP M182nw I received this product in exchange for my unbiased opinion. I wanted to upgrade my current printer with more capacity, functions and wireless printing. This printer reduces the of space needed on my desk.The set-up was a little challenging, as I was not aware the printer had it`s own WiFi. Initially, we were trying to connect on the printer WiFi and not our personal WiFi, so it would not read the printer. We called HP technical support and they were able to tell us the problem and it connection is great with both USB plug-in and wireless. I appreciate the wireless connection and the ability to print from anywhere. I am extremely impressed the speed of print for both black and color and the volume of pages for output. Replacement cartridge prices seem reasonable and when cost compared per page, it is much less than what I`m currently using. Scan, duplex, copy functions are easy to use and are clear to understand. I have not tried the fax function as I do not have a need for that at this time. Glad to have the option if needed.
Date published: 2020-03-14T00:00:00-04:00
Rated 5 out of 5 by from Impressed My overall review of this printer is 4 out of 5 stars.The Good: For a laser printer with all the features it is not that large and does not take up a lot of space. The build feels solid and I expect it to give years of reliable service as has been my experience with most HP laser printers. Printing is very fast and the quality is quite good. The ink is crisp and colors are vibrant. The printer is not too noisy which is nice. The scan quality is very good and the software offers a nice set of options to adjust your scanned documents or photos. Adjusting the paper tray for different sizes of paper is a snap. HP hit a home run with this tray. This printer offers a load of features for the price like wireless printing, scanning, color, mobile printing and duplex. The LCD display and keypad are easy to read and understand.The not so hot: Copy speed was a bit slow, but not unbearable. The. duplex function is a manual duplex, but that was not a huge deal for me as I rarely use that feature. The 2 biggest disappointments are: 1) No Automatic Document Feeder. If you frequently need to scan multiple documents this may be an issue. 2) This is the reason for 4 stars instead of 5: You pretty much have to buy genuine HP toner as the printer looks for a chip found on the HP cartridges. I understand the risks in using non OEM cartridges, but the consumer should be able to choose whether to take that risk or not. Seems like HP would have taken note when Keurig rolled out the 2.0 coffee maker that would only work with specific K Cups with the barcode. The only saving grace is that the HP toners are not terribly expensive from the HP site so this would not be a deal breaker for me.Conclusion: Great printer that feels sturdy and produces great printouts at a good speed. This unit offers many useful features and I expect to get years of use from this printer. I would recommend purchasing this printer.
Date published: 2020-03-12T00:00:00-04:00
Rated 5 out of 5 by from Solid printer/scanner does a good job especially for the money Seems to do what it is supposed to. Warm up time seems a little long but you can just leave it on and it will go into sleep mode and be ready to use much faster. I don't do a lot of printing so the toner cost isn't a big concern. Previously used an inkjet but due to the lack of use it just wouldn't print well after siting for weeks and not being used. I expect this laser printer to not have that issue.
Date published: 2021-04-07T16:27:56-04:00
Rated 5 out of 5 by from Easy to operate Excellent printer, new features, you need to read the manual; once you study the procedures and with the Healy of Google you are ok.
Date published: 2021-04-14T18:34:44-04:00
Rated 5 out of 5 by from Thank You CDW -- Love this printer! Very pleased with this multifunction color printer. CDW shipped the product immediately and the printer was very easy to set-up. The print quality is excellent. The footprint (size) is perfect for the space where I placed it. It is quiet and easy to use. I highly recommend this printer.
Date published: 2021-06-02T17:51:45-04:00
Rated 5 out of 5 by from This printer works greats and is very convenient. Printer works amazing and the AirPrint capability is a selling point. The only thing missing here are the ports for inserting a usb drive or sd card.
Date published: 2021-04-28T22:01:23-04:00
Rated 5 out of 5 by from Does what you want. Good Price easy to set up wireless capabilities convenient copy quality good scanning capability is easy and produces nice quality scans
Date published: 2021-03-17T16:59:16-04:00
Rated 5 out of 5 by from Meh, not really a quality business copier/printer I've had this for a couple of months now, it seems to drop the connection to WiFi regularly. This is NOT good business. Setup was not intuitive at all, as a matter of fact, once I set it up using the HP "Smart" setup, I had to redo the whole thing manually to get the copier to work on my WiFi properly and to be able to configure it remotely.
Date published: 2021-04-14T00:00:00-04:00
Rated 5 out of 5 by from Solid home printer Solid printer for home use. I really couldn't take the ink cartridges anymore. Toner lasts so much longer while just sitting there waiting to be used, not getting dried out. I set it up wireless in minutes, works flawlessly for scanning and printing even with my Macbook.
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from Get your Business off to a solid start. Dang nice printer. Great features. Wish it had a document feeder for the price.
Date published: 2021-04-17T00:00:00-04:00
Rated 5 out of 5 by from Great printer. I really like this printer. It covers everything I need in scanning and printing, giving good quality, for a great price. The computer interface and controls for printing could use a little more intuitiveness and stability but it gets the job done.
Date published: 2021-01-15T00:00:00-05:00
Rated 5 out of 5 by from Easy to use, setup and compact I purchased one a couple of months ago because I was impressed with the ease of setup and use and print quality. I was impressed enough that I bought another for my sister to go with a new PC for her. I am a retires computer technician and repaired some of the first laser printers made and I am impressed with hoe far they have comw!
Date published: 2021-05-19T00:00:00-04:00
Rated 5 out of 5 by from HP is a premium brand based on actual use. I’ve purchased HP in the past, even tried other brands... yeah, just go with hp. And, laser printing is my greater preference.
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Copy That I bought this a month ago and the Wi-Fi and Bluetooth copying features work good. I still needto adjust my colors to make pictures.
Date published: 2021-02-13T00:00:00-05:00
Rated 5 out of 5 by from Nice printer Printer prints great with one exception. I have printed ONE item in color, the rest in black and white and my color tanks all indicate they are low, I can't figure that one out.
Date published: 2020-09-08T00:00:00-04:00
Rated 5 out of 5 by from Great printer for home use. If you just need simple scanning and printing with laserjet quality and number of pages per minute, this is the best printer I ever had. No more ink drying out, and the cartridges will last me forever. Simple to install and setup. Has wifi and a web interface. Highly recommended.
Date published: 2022-02-10T00:00:00-05:00
Rated 5 out of 5 by from Best printer ever This printer installs itself. Works so good easy to use. Will never get an inkjet again!!
Date published: 2021-02-07T00:00:00-05:00
Rated 5 out of 5 by from null I wished it had a feeder tray. I'm sorry I missed that in the description before buying. It is louder than I wanted, but it fast with printing.
Date published: 2020-10-01T00:00:00-04:00
Rated 5 out of 5 by from Good printer, easy to setup, but...... I wanted a hassle-free printer for my elderly parents. It was easy to setup and now they can easily print from any device in the house. However, since buying it, I have researched printer cartridges for it and am completely taken aback. It costs almost as much as the printer itself for a new set. This is ridiculous IMHO. I'm not in favor of trying to beat the "system" as they have the OEM HP cartridges locked down by a chip you have to try and remove and install on any new third party cartridge in order to use them. Even if you could get it to work, there's drawbacks in functionality in doing so. I don't mind paying more for genuine HP cartridges, but I cannot imagine why HP has to charge such exorbitant prices for them -- a new set is definitely over $200 and can be upwards to $300. Definitely not in line with what anyone would expect them to cost. Buyer beware.
Date published: 2022-01-10T00:00:00-05:00
Rated 5 out of 5 by from Terrible Printer. Returned it already. This printer is awful. It doesn’t print the ink consistently on the page, is much slower than advertised, and the HP software is not effective. There is no way to scan directly from the device so if you are sharing this printer you will have to go to the device to put your paper on the glass, go back to your computer to hit scan, then go back to the device to retrieve your paper. If you are scanning multiple pages you have to do this each time. It’s honestly the worst printer I have ever had. The software made me switch brands completely and I was a loyal HP girl for many years. Go get an Epson or a Brother. You’ll have more flexibility and better print quality.
Date published: 2020-09-29T00:00:00-04:00
Rated 5 out of 5 by from Fantastic Laser Jet I have had this about a month. When it came it was the easiest printer I have ever set up. Found my internet immediately and was very simple to get up and going. Never had one this easy to set up, and the printing quality is oustanding.
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from So far seems to be a good simple laser printer Overall this is a nice simple color laser printer and is working well so far. Would have given 5 stars, but sometimes takes a while to connect thru the wifi, and the software for scanning does not hold settings, like if you pick 'document' instead of 'photo', next scan it reverts back to 'photo'.
Date published: 2022-02-08T00:00:00-05:00
Rated 5 out of 5 by from Just right Easy to set up. Easy to use. Great for the home!
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from Love it! Bought this as a first time elem ed teacher for home use, and for classroom...love wireless printing from my phone!
Date published: 2020-10-14T00:00:00-04:00
Rated 5 out of 5 by from Great product Fast delivery and it is everything I want in a printer.
Date published: 2022-01-07T00:00:00-05:00
Rated 5 out of 5 by from Huge upgrade from an inkjet I bought this a month ago to replace an inkjet printer that fel like it ran out of ink after every 10 pages printed. I replaced the ink 3 times in the inkjet and didn’t even use a single ream of paper. The laserjet prints faster and the toner lasts so much longer. The premium in price wasn’t that great. I wish I would have purchased a laser printer years ago.
Date published: 2021-05-29T00:00:00-04:00
Rated 5 out of 5 by from Outstanding This is easy to setup and works great, fast and perfect print outs...
Date published: 2021-06-01T00:00:00-04:00
Rated 5 out of 5 by from It works! I was pretty worried about doing the set-up for the printer as this is the first laser printer I have bought. It went pretty easy even with a little bumbling around. So far the printer has preformed as I expected. So glad to not have to worry about dried up ink! I'm looking forward to many years of printing bliss!
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from Plug and Play… or Print Arrived on time, unpacked and setup easy… Print quality is good, just as I expected with an HP LaserJet…
Date published: 2022-01-18T00:00:00-05:00
Rated 5 out of 5 by from Awesome printer I bought this recently since my inkjet HP went bye bye. This is not too big like usual laser jets, it is fast and wireless printing is pretty awesome plus print quality is really nice as well.
Date published: 2021-02-12T00:00:00-05:00
Rated 5 out of 5 by from Good basic laserjet printer Needed to buy a replacement for a topline model that had a firmware issue not resolvable. This model was available.
Date published: 2020-11-28T00:00:00-05:00
Rated 5 out of 5 by from worst printer ever invented DO NOT BUY!!!! this is the worst printer i have ever used in my entire life. it takes me no less than an hour every time i have to print something if i can even get it to work which 70% of the time it wont. You have to download an app onto your computer to use it and the printer has to be connected to the same wifi network as your computer. Even when everything is properly set up (which takes no less than 7 hours to do) there is a very good chance that the app will still not be able to find your printer. also it often slightly changes the scale of your print so if you have to print something size specific good luck. its an enormous printer but only prints up to 8.5x11. i desperately wish i could just plug my computer into the printer but there are no ports to be able to do so. Using this printer is quite literally the most stressful part of my day. if i could give this negative stars i would. i cannot express how much i regret buying this printer. i wish this printer was sentient so that i could verbally harass it for hours on end to make it feel the emotional pain it has caused me. if i didn't know any better i would think this printer was sent to me by god to punish me for being a homosexual.
Date published: 2021-09-03T00:00:00-04:00
Rated 5 out of 5 by from Service failure for new unworkable printer It’s not working properly, I ran you diagnostic app, it says I need on line help, have been unable to access a human fir in line help. I would trade in for upgrade that may work, but this a new purchase!
Date published: 2022-02-16T00:00:00-05:00
Rated 5 out of 5 by from Great features for a great price This printer is fantastic! The scan quality is great, as is the print quality. I had a little trouble getting all the functionality up and running, but I rebooted the printer and my Windows 10 computer and all was great.
Date published: 2020-12-01T00:00:00-05:00
Rated 5 out of 5 by from Too expensive for it not to be user friendly I bought it about two months ago for a small business. I did not find setting it up easy. Every time I need to use it, it needs to be reset. Then 10 uses in, it jammed with a regular print job and now it has a permanent imprint on every page I print, with the ink smearing all over the page. Cleaning it did not help.
Date published: 2021-07-14T00:00:00-04:00
Rated 5 out of 5 by from Replacement printer We have been very pleased with the printer. It is easy to use and has many functions that we were looking for as a replacement to our inkjet.
Date published: 2022-02-08T00:00:00-05:00
Rated 5 out of 5 by from Great pronter I bought this about a month ago and love it. Would like to have it auto duplex but other than that it’s awesome!
Date published: 2021-07-10T00:00:00-04:00
Rated 5 out of 5 by from HP Purchase So far so good. Figured out set up. Received a nice $20 gift card email for my purchase. Disappointed it cannot be used for cartridges. Too bad. That would be nice welcome gift and much needed in the challenging times.
Date published: 2020-11-03T00:00:00-05:00
Rated 5 out of 5 by from Shocked that I can't do multiple copies/scans! It took us a couple of weeks to set up, so the thirty day return didn't seem like an option. We wanted a laser printer, but we also needed a multi-page copier and scanner. Unbelievable that a product at this price point does not have either. Probably the features we use the most. We are very unhappy and would like to trade for something else, but yea....
Date published: 2021-09-07T00:00:00-04:00
Rated 5 out of 5 by from Incredible image quality I am 100% impressed with the quality of the images I have printed! I have been having difficulty getting the printer to connect to my WiFi.
Date published: 2022-01-10T00:00:00-05:00
Rated 5 out of 5 by from No complaints The device works as expected. It seems to be a bit too loud.
Date published: 2021-02-26T00:00:00-05:00
Rated 5 out of 5 by from Great printer! I bought this HP color printer several months ago and it has been wonderful to use! Easy set up, prints beautifully, and such a nice addition to my home office, since it doesn't take up much room.
Date published: 2021-04-22T00:00:00-04:00
Rated 5 out of 5 by from Love the Printer, but ... The printer, operationally is really terrific. I love it. But I have two issues. The control panel is not lighted except for a couple of indicators. Non of the keypad options, nor the color/BW copy buttons. That in itself is not an issue, but there is no contrast on the button. Icons are shiny black on dull black, the only way you can see the icon. Terrible in low light. Second major issue. As I read it seems on this newer printer HP has gone over the top in preventing you from using aftermarket toner. This is a MAJOR issue, to not let you use any other brand when HP toner is 2 1/2 times comparable toner that fits in the printer. I honestly would not mind paying a premium for HP toner if it were within reasonable percentages, 20 or more percent. But 250% is just way too much. I believe I am going to return the printer actually.
Date published: 2021-03-16T00:00:00-04:00
Rated 5 out of 5 by from Good Printer-Slow out of sleep mode Good printer, it takes a while to get out of sleep mode. The Scan software is outdated.
Date published: 2021-08-02T00:00:00-04:00
Rated 5 out of 5 by from Connection difficulties The printer would not communicate peer-to-peerwith my Windows 7 pc, so I had to put it on my home network. The printer functions properly.
Date published: 2021-03-20T00:00:00-04:00
Rated 5 out of 5 by from Needed a reliable printer for home use Bought this to replace a 15 year old inkjet printer which became obsolete when Adobe Flash went away; plus, it was a good excuse to buy a laserjet for home use which is something I wanted to do for a while. Nice that it is wireless and both my husband and I can print to it. So far, so good. Set-up was fairly easy. Still learning the user interface. Liked the old scanning software that came with the old printer. It allowed you to place several photos on the glass, scan, then retrieve multiple images without rescanning. Haven't figured out how to do that with the new interface. Still learning! Prints extremely well. Don't need the fax feature.
Date published: 2021-06-19T00:00:00-04:00
Rated 5 out of 5 by from null This printer was purchased for a special genealogy project containing mostly pictures, both black and white and color. The sheets are crisp and the colors are bright. The black and white do come out with a greenish tint if the original was saved as a color image. Converting the image to a greyscale solved that.
Date published: 2020-09-10T00:00:00-04:00
Rated 5 out of 5 by from Very easy to connect Very easy to connect. I had a fancy Canon printer that I could not get to connect wirelessly in a stable fashion. I replaced it with this HP printer and it reliably connects and prints black-and-white and color quite nicely. I am very happy with the machine.
Date published: 2021-02-03T00:00:00-05:00
Rated 5 out of 5 by from HP Color LJ Pro MFP M182nw Affordable, lots of neat features, plus great HP technology! Great for home or a home office.
Date published: 2022-01-11T00:00:00-05:00
Rated 5 out of 5 by from Very Pleased I'm so happy and pleased with my purchase! It does everything that it says it will do.
Date published: 2020-09-22T00:00:00-04:00
Rated 5 out of 5 by from Easy and Works Great! I bought it to replace my old inkjet printer and we're so glad we didn't! It was easy to setup and works like a charm. I love HP and would definitely recommend this product!
Date published: 2021-02-05T00:00:00-05:00
Rated 5 out of 5 by from Need a instruction or manual book. The HP color laser jet printer looks to have all features I needed. However, it does not have a good instruction book or manual. This made finding a solution hard and tedious.
Date published: 2022-07-26T00:00:00-04:00
Rated 5 out of 5 by from Overall Love the size, scanning option and the color quality
Date published: 2022-07-17T00:00:00-04:00
Rated 5 out of 5 by from Problems setting up printer Not too happy with the printer. It is not very user friendly - programming is on a touch screen, but user manual is in Spanish, and I don't speak Spanish. I also have problems connecting the printer to my CT6 Ethernet cable to allow printer to work of ethernet rather than wireless. Large PDF Files do not print over wireless.
Date published: 2023-05-22T00:00:00-04:00
Rated 5 out of 5 by from AWFUL AWFUL experience I bought this printer for my summer home and it has never worked well, for me or my niece and nephew. It constantly won't print without repeated unplugging and replugging in. Now I have a new Mac book pro and can't connect with the printer because of "error: having trouble communicating with the printer. I hate it and wish I had never bought it. Also, disappointed that it doesn't have 2 sided printing.
Date published: 2022-04-23T00:00:00-04:00
Rated 5 out of 5 by from Great Printer This printer is easy to install. The printing quality is great! And it prints very quickly.
Date published: 2022-09-01T00:00:00-04:00
Rated 5 out of 5 by from WiFi printing is more difficult than other printers Printer seems like it would be nice if it works! Unfortunately, getting it to function on a dual band router is very difficult. Strange that the software can't handle this in 2023, but I guess that's the case.
Date published: 2023-12-07T00:00:00-05:00
Rated 5 out of 5 by from Network Problems Printer has trouble networking with Mac computers. I had it online for about a week and it stopped working. Have been unable to get in back online after reviewing materials/tutorials online and through he chat assistant. There doesn't seem to be a way to reset the printer to its default settings and start anew. This is the second HP printer I've had that didn't network well with Macs. I swore off of them the last time I bought one, but that was 10 years ago. I thought for sure they'd have figured it out over the last decade. Ugh.
Date published: 2022-08-30T00:00:00-04:00
Rated 5 out of 5 by from This printer is terrible When I purchased the printer, the customer service agent said that the printer didn't auto feed. He never mentioned that it doesn't print on both side of the paper. Terrible! Why would you even make a printer like that. How can I return it?
Date published: 2024-01-04T00:00:00-05:00
Rated 5 out of 5 by from Great Color Laserjet and the smaller footprint is perfect for home or office. Great Color Laserjet all in one printer and having a smaller ffootprint is a bonus for a home or for a small office . The features like having Ethernet port, Wireless, and USB gives the owner a choice of setup networking options. Plus many more options of the larger size printers.
Date published: 2023-10-26T00:00:00-04:00
Rated 5 out of 5 by from Think twice about this purchase I don’t understand why 5x7 photo paper is no longer an option but HP support is no help at all. The printer performs well as a desktop printer but I have yet to try scanner or copy functions. Printing photos wirelessly from a phone has also proven challenging. I have spent 10 hours to print six 4x6 photos from a phone using HP software including installation and setup.
Date published: 2023-01-23T00:00:00-05:00
Rated 5 out of 5 by from HP Laser is the best. I love it this printer is the best printer I has ever in my life.
Date published: 2022-07-28T00:00:00-04:00
Rated 5 out of 5 by from Does the job without breaking the bank! Excellent printer, great value for the price, easy to install and maintain!
Date published: 2022-04-02T00:00:00-04:00
Rated 5 out of 5 by from Misses the mark on some important features The installation of the software has not gone well. As best as I can see, it requires physical touch to “wake up” which is a hassle when it is upstairs and I am downstairs. As best as I can see, it requires physical touch to print most anything. Needs an ADF!
Date published: 2022-07-05T00:00:00-04:00
Rated 5 out of 5 by from New to HP Quiet, Quick, smaller than I am used to and still getting used to it!
Date published: 2022-04-29T00:00:00-04:00
Rated 5 out of 5 by from Reinstall every time you use it Had this printer for 2 years. Must be reinstalled every time I use. Reinstallation often fails. Endless frustration.
Date published: 2023-07-28T00:00:00-04:00
Rated 5 out of 5 by from Wifi connection is very unreliable Don't buy this printer if you want to connect via wifi. I've had nothing but issues staying connected. Every time I try to use it the printer is offline. I have to run diagnostics and after several minutes I may get lucky and finally have it connect. It's not my internet or my wifi router because I recently changed internet providers and routers and still having same issue. Finally broke down and bought a long printer cable. Given up on the wifi connection. My co-worker has the same printer at home with the same exact issues. So frustrating because with the way my setup is, having a 10' cable running through my apt is not ideal.
Date published: 2022-09-18T00:00:00-04:00
Rated 5 out of 5 by from New HP Color LJ Pro MFP M182nw Easy setup and works well replacing a voltage surge damaged LaserjetProMF100ColorMFP175 printer.
Date published: 2022-07-26T00:00:00-04:00
Rated 5 out of 5 by from Lasted 1 week past 1 year warranty I purchased this printer March 28, 2021 and on April 4, 2022 it now has an error message and will not work. It is 7 days out of its one year warranty so I am out of luck and will be looking elsewhere for a new printer. It was great for the one year that it worked.
Date published: 2022-04-09T00:00:00-04:00
Rated 5 out of 5 by from Do Not Recommend Loses connectivity to the network all the time. As previous people have said, you end up spending a lot of time trying to get it to reconnect and have to reinstall. Does not print large PDFs over wireless. Extremely expensive ink toner cartridges that you have to buy very often- do not believe the numbers they give you for pages printed per toner cartridge. Very heavy to lift for home use. Not user friendly for set up. Very frustrating to use in general but does print high quality pages
Date published: 2023-09-02T00:00:00-04:00
Rated 5 out of 5 by from Good but Wi-Fi is suspect Great printer. Loses connection to Wi-Fi more than my Brother printer did.
Date published: 2023-05-13T00:00:00-04:00
Rated 5 out of 5 by from Printer function missing No manual feed for paper available; have to open the drawer and insert paper
Date published: 2022-07-31T00:00:00-04:00
Rated 5 out of 5 by from beautiful love it love how quite it is and the colors are very vibrant
Date published: 2022-09-07T00:00:00-04:00
Rated 5 out of 5 by from Upgrade The printer was easy to set up and the quality of the printing is good.
Date published: 2023-08-01T00:00:00-04:00
Rated 5 out of 5 by from Clearing messages I've had horrible time trying to clear a message of "paper jam" and "open rear door" when I've done everything I know to do to clear it. Very frustrating.
Date published: 2022-11-16T00:00:00-05:00
Rated 5 out of 5 by from A DUD The M182 arrived with the scanner not working and the red color for the toner not working. After removing and replacing the toner barrels the red toner started working and the color printing is acceptable. The scanner appears to be jammed and the scanner head does not move. I have reached out HP by email and have had no response. I am really disappointed in the customer service as well as the product.
Date published: 2022-09-08T00:00:00-04:00
Rated 5 out of 5 by from A Great Color Laser Printer For Home or Office This model is an easy way to get into color laser printing. The set up is fast and easy with well written instructions. The machine delivers crisp color prints.
Date published: 2023-12-15T00:00:00-05:00
Rated 5 out of 5 by from Decent Decent printer. To scan, print a photo or document via the HP Smart app you have you have to create an account. No thanks.
Date published: 2022-07-30T00:00:00-04:00
Rated 5 out of 5 by from Can't set up printer to be able to use. Touched the right arrow key instead of ok when the english language was visible and could not get it to go back to the english language to complete set up. Have not been able to use printer.
Date published: 2024-03-01T00:00:00-05:00
Rated 5 out of 5 by from Great Value This HP Laserjet is a great value for the money for small business purposes.
Date published: 2022-09-01T00:00:00-04:00
Rated 5 out of 5 by from Customer service I could never get it on wifi. Customer service is non existent
Date published: 2022-08-20T00:00:00-04:00
Rated 5 out of 5 by from Great printer at a good Price. Great printer at. Good price.
Date published: 2023-02-10T00:00:00-05:00
Rated 5 out of 5 by from Awesome Printer After putting it to work, I love it! It handles every thing I can do with it. It's fast, color and monochrome come out so beautifully. Definitely a great buy. It took me forever to get one of these.
Date published: 2022-06-21T00:00:00-04:00
Rated 5 out of 5 by from Purchase with Caution. I use this printer provided by my employer, and the quality of printing is good. The biggest issue I have is the printer staying connected. The printer will be turned on and not in "sleep mode" but when trying to print from the computer, it will say the computer is offline. Some days it works and stays connected, other days involve a trial of troubleshooting, restarting the printer, reconnecting the wifi connection, disconnecting the printer from the computer and reconnecting. My aboslute favorite part is when I run the diagnostics through the HP app on the computer and it tells me that the ONLY issue is that the printer needs to be turned on, when CLEARLY it is turned on. It's a huge headache and it's very time consuming. Although, in reading the other reviews today, I'm honestly relieved that I'm not the only one having this issue.
Date published: 2022-09-22T00:00:00-04:00
Rated 5 out of 5 by from High quality! The printer is high quality and for a good price. I'm very satisfied for my home office use.
Date published: 2022-06-22T00:00:00-04:00
Rated 5 out of 5 by from WHAT A PRINTER..! You will appreciate the quality of this laserjet. This is something special. Excellent Color LaserJet Printer
Date published: 2024-03-31T00:00:00-04:00
Rated 5 out of 5 by from Difficult return was unnecessary The printer arrived in a box that was wet. When I started to open it the inside was even more wet. I did not remove the printer or anything else from the box. I just closed it again and taped it. Since it is an electronic component I did not think this was a good thing. I called hp customer service to get a return label. They said that I would have to speak to a specialist. The specialist would call me in two to three business days. One never called. A week or more later I received an email with a return label. This was after three calls to hp. This is what I consider bad customer service, an unnecessarily complicated process.
Date published: 2023-08-07T00:00:00-04:00
Rated 5 out of 5 by from HP Color LJ Pro MFP M182nw Fast Shipping, knowledgeable staff. Great product.
Date published: 2023-01-04T00:00:00-05:00

This page was printed on 12/28/2024 9:04:19 AM.