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HP Officejet Pro 9015e Inkjet Multifunction Printer-Color-Copier/Fax/Scanner-32 ppm Mono/32 ppm Color Print-4800x1200

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Mfg # 1G5L3A#B1H CDW # 6610365 | UNSPSC 43212110

Quick tech specs

  • Print, Copy, Scan, Fax
  • Dual pass, two-sided autodocument feeder
  • Print speed ISO: Up to 22 ppm black; up to 18 ppm color
  • HP+ model includes 6 months free ink and 2-yr warranty. See requirements.
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Know your gear

Designed to save you timeEliminate steps in repetitive tasks, using Shortcuts. Scan to the cloud, email, and more - in a tap. Create editable, searchable documents scanning from your phone or printer, using Shortcuts. Work fast and hands-free with the 35-page auto-feeder. Get automatic two-sided printing and scanning.Take control of print, scan, copy, and fax jobs with tap-and-swipe ease, using the color touchscreen.

Freedom to work anywhereConnect to cloud-based printing with Wi-Fi™ or your cellular network to print from anywhere. Never run out with a 6-month free trial of Instant Ink when you choose HP+ at printer setup. Print up to 700 pages per month for free and option to continue with plans starting at $0.99 a month. Change or cancel any time.

HP+: Printing made brilliantly simpleGet 6 months of free ink with HP Instant Ink and 2 year extended HP warranty when you activate HP+ when you set up your printer6 months of free ink with Instant Ink Enough to print up to 700 pages a month and HP will automatically send new ink when you run low. Credit card needed to enroll. Cancel or change any time.After 6 months you can continue with HP Instant ink to get ink delivered automatically when you need it for up to 50% less HP+ requires HP account creation, connection to the internet, and exclusive use of Original HP Ink cartridges to operate.

Enhanced security, reliable connectionsReduce interruptions with self-healing Wi-Fi™ that keeps you connected. Get security essentials to help maintain privacy and control.Count on chatbot support and helpful notifications with the HP Smart app. Easily share resources - access and print with wireless and Ethernet networking.

This item was discontinued on March 18, 2024

We no longer carry (6610365), but we found this replacement for you.

Compare the discontinued item to the replacement item:
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Enhance your purchase

HP OfficeJet Pro 9015e Wireless Color All-in-One Printer is rated 4.00 out of 5 by 1397.
Rated 5 out of 5 by from Great printer I have four apple devices and can print from all. Still have not figured out the faxing service but working on it
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Nice Just got it haven't used to much yet but do love it
Date published: 2020-12-20T00:00:00-05:00
Rated 5 out of 5 by from Fast printer, fast delivery The printer was delivered very quickly, was easy to set up, so was able to start printing in no time. My previous printer was good until it died, but would take a long time to start printing the first page. This printer had the first page going almost immediately. The first reorder of ink arrived within two weeks of the printer without any effort on my part.
Date published: 2021-02-27T00:00:00-05:00
Rated 5 out of 5 by from Love our new printer We love our new printer, its very easy to use and the ink program is awesome !
Date published: 2021-01-20T00:00:00-05:00
Rated 5 out of 5 by from printer 901E I bought this printer about two months ago, just opened the carton installed it and the only feature that I am not satisfy with is the paper trade. I printed an insurance policy with 20 pages and all the pages go to the floor. The tray cannot be extended. I am very upset I would like to know if I can purchase a different tray that would hold the papers in.
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Dr. Purchased and delivered several weeks ago, this printer is easy to set up and performs as advertised. I like it!
Date published: 2021-01-17T00:00:00-05:00
Rated 5 out of 5 by from I am enjoying my new printer My old printer quit working, so I had to buy a new one. This printer does not need to be connected to the computer by a cable (I didn't realize that at the time of purchase), one less cord hanging around! I hate that you don't get instruction manuals any more when you purchase something new, but, I am learning the new features of the printer. I have never paid this much for a printer before, hopefully it will be worth it. So far - So good!
Date published: 2020-12-06T00:00:00-05:00
Rated 5 out of 5 by from Solid printer, good features I purchased this printer approximately 2 months ago. To say that settling it up was a nightmare is an understatement. At least 6 calls to HP tech support. Was recommended to NOT us HP software but to us HP Smart which has little, if any explanation on how to use. Printer would not print from Macbook/Iphone/android phone and only occasionally on my Windows 10 computer. That seemed to be fixed once I picked HP Smart as my printer - again, no explanations on this. After a few days the printer had a message that it would cease printing if I did not sign onto my HP Smart account. Which I did. It said both that I was connected and that I wasn't connected with NO suggestions on how to clear error message/what to do - then printer stopped printing - very frustrating. All if the HP folks I spoke with were nice and professional. The last one, call 6, actually followed up calling me back, two days in a row, to verify that everything was still working. So far, about a week now, all seems well. Under the direction of tech,have quit using HP Smart though apparently I HAVE to use it to scan. Have been using printers/computers since the late 70's. Seems to me that it should be MUCH, MUCH easier than this.
Date published: 2021-02-19T00:00:00-05:00
Rated 5 out of 5 by from Prints as expected I purchased HP OfficeJet Pro 9015e in early December 2020 after older HP 8600 gave up the ghost! Printing is fine, my problem is the paper tray, difficult to remove and flimsy. Paper size adjustment is not as good as previous HP printers.
Date published: 2021-01-05T00:00:00-05:00
Rated 5 out of 5 by from Great product All in one copier does everything I need including 3 sided copies. Its a home computer that handles everything easily.
Date published: 2021-02-11T00:00:00-05:00
Rated 5 out of 5 by from HP Printer OK The printer works okay but makes loud mechanical noises when running. Also it seems can't access scan from the printer home screen after installing HP Smart online. Maybe there is a way to do that I am not aware of? Also shape is a bit boxy and bulky.
Date published: 2021-02-19T00:00:00-05:00
Rated 5 out of 5 by from LOVE THIS NEW PRINTER! This is the third HP printer I have purchased for my small business. The 9020e series is a great one and I love it! The speed is good and the print is clear and crisp. HP Customer service has also been great and I signed up for the Ink Program - so cool!
Date published: 2021-03-23T00:00:00-04:00
Rated 5 out of 5 by from Great Features I've had this HP printer now for several months and I absolutely love everything about it. I love the fact that you can program it to turn off after work and turns on in the morning before I come to work. I've used all the features on the printer and everything works and is in good order. I'm very happy that I bought this product.
Date published: 2021-03-31T00:00:00-04:00
Rated 5 out of 5 by from Great printer except... I bought this printer on Monday and after setting it up, I am shocked to find out that it will only print photos from a USB drive. It will scan PDF's to USB drive, but not print them. PLEASE PLEASE add PDF printing to the USB interface!!
Date published: 2020-12-05T00:00:00-05:00
Rated 5 out of 5 by from Printer jams and good quality prints I have had the printer jam 3 times in one day and decides to print extra pages which caused the jams. The print quality is good and it pretty fast. It is just frustrating when I jams and prints extra pages. If you don’t print much... it is a great printer.
Date published: 2020-12-15T00:00:00-05:00
Rated 5 out of 5 by from Great printer for work and school from home Very happy! Great deal especially if you can get the extra year of warranty and 6 mos free ink! Printing seems good. Easy setup.
Date published: 2020-12-16T00:00:00-05:00
Rated 5 out of 5 by from Poorly designed cartridge capture mechanism, cheap noisy printer I was replacing an HP product that I loved and ended up returning this one. The ink cartridges wouldn't stay seated resulting in an error message. Multiple attempts to seat the cartridges failed with intermittent error messages. This only occurred with with the thinner, color cartridges. The problem is that there doesn't seem to be a positive click when the cartridge is inserted and it was difficult to see visually if the cartridges were inserted all of the way. Next, the sensing mechanism that identified when the cartridge was properly seated seamed to be intermittent at times showing three faulty cartridges and then showing only one faulty cartridge. This variance could occur with no change other than opening and closing the front panel. The printer itself is a rattle trap, noisy and cheap sounding like a plastic windmill. After 2 hours on the phone with the technician, I thought that I would exchange the printer only to find that I had to buy another printer and then return the old printer and wait for a refund (note: Technicians, Sales and Returns are all different entities so you spend a lot of time waiting as you are bounced between them). I finally decided to simply return the printer for a refund without purchasing another HP printer. By the time I was transferred back to returns (nearly 3 hours in total), they were closed. The cartridge design is terrible and the printer noisy. It really shook my confidence in HP. I had ordered the bonus ink program which still has not arrived so when I took the printer in to FEDEX for the return, they asked where the second package was with the ink. FEDEX did give me a second label for when the ink does arrive. I will call HP to see how to resolve that issue. I recommend dealing with Amazon or a brick and mortar organization since the return has been so complicated.
Date published: 2023-05-16T00:00:00-04:00
Rated 5 out of 5 by from Average quality printer and very noisy. This printer is OK ... not as great as the HP 8630 I had or the 8710 printer I have as my backup. I absolutely HATE the HP Printer Smart App. Prefer the full software download that gives me more control over my printing & scan to computer preferences. I also DO NOT LIKE the pressure to enroll in the Instant Ink program. I prefer to buy my ink as needed. This may cause me to make different decisions on future printer purchases.
Date published: 2023-01-20T00:00:00-05:00
Rated 5 out of 5 by from Not Happy Setup was not easy and friendly. Kept getting ink carriage error message. After getting it working, next day had another error message. Found one of the ink cartridges had popped out. Printing is very very slow; not up to standard. Connected to home network. Had less issues with previous printers.
Date published: 2023-05-19T00:00:00-04:00
Rated 5 out of 5 by from Not impressed with low ink in cartridges supplied The quick setup guide fails to show connection ports on the backside. Ink cartridges do not set with any positive feeling or sound and require a "soft" touch (as compared to previous HP printers owned). Colour ink cartridges supplied were near empty. Not impressed with ink supplied. Setup was most easily accomplished with HP Support Assistant rather than the unnecessarily complicated recommend in setup guide. Complements on having a sturdy plastic bag in packaging to ease removal from box.
Date published: 2023-01-28T00:00:00-05:00
Rated 5 out of 5 by from HP9015e compared to HP8510 Not as quiet as my previous HP8510, but does a good job of printing.
Date published: 2023-02-09T00:00:00-05:00
Rated 5 out of 5 by from HP 9015-E It works great especially off my computer BUT I find the small screen for operating from the printer too small and not as easy to use.
Date published: 2023-02-27T00:00:00-05:00
Rated 5 out of 5 by from Pro 9015e the Office Jet Pro 9015e is an excellent choice for home business use. high quality reproduction & easy to connect from both laptops & phones.
Date published: 2022-12-08T00:00:00-05:00
Rated 5 out of 5 by from . Show to print and scan. Requires wifi and a HP account.
Date published: 2023-02-06T00:00:00-05:00
Rated 5 out of 5 by from get all the discounts. are many good printer
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of 5 by from Fantastic This unit is very fast and prints ckearly
Date published: 2023-03-22T00:00:00-04:00
Rated 5 out of 5 by from Paper Jam on Brand New Printer The paper kept jamming. Troubleshot with HP tech rep. Couldn’t fix. Had to box up the printer and send it back for a replacement. Supposedly, I was only able to get expedited new printer because I had the extended warranty. Customers shouldn’t need that warranty to get a new printer sent to them ASAP.
Date published: 2023-06-30T00:00:00-04:00
Rated 5 out of 5 by from Great New HP Printer. The HP OfficeJet Pro 9015e is a great multifunction printer,and with the HP Smart app it does so many things and does them great.This was an upgrade from my old HP multifunction printer,and I have no complaints about the way every thing on it works. I would recommend this printer to anyone.
Date published: 2023-05-08T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet 9015e good product
Date published: 2023-02-06T00:00:00-05:00
Rated 5 out of 5 by from Printer not working says door not closed and it is, poor quality of door closures Called HP and no help need to return if no one can solve problem. Not nearly as nice as my old one that the heads wore out.
Date published: 2023-06-13T00:00:00-04:00
Rated 5 out of 5 by from Disappointing Printer is nice, but is not functioning properly. HP support is non-existent over multiple days / attempts to get it to print properly. I have a workaround, but I did not buy an expensive printer tohavetorecycle power for every single print job. I may return it.
Date published: 2023-01-30T00:00:00-05:00
Rated 5 out of 5 by from Not an easy set-up The printer didn't work at first, requiring 3 long calls to service. Then it seemed to be working but a day or so later it wouldn't scan. I haven't had time to do the tutorial about re-setting up the scan. All in all, it's been an extremely frustrating start with a new machine.
Date published: 2023-10-26T00:00:00-04:00
Rated 5 out of 5 by from Home printer Very easy to setup, prints quickly and quietly.
Date published: 2022-12-16T00:00:00-05:00
Rated 5 out of 5 by from Good purchase Easy to set up, excellent quality.
Date published: 2023-07-24T00:00:00-04:00
Rated 5 out of 5 by from This printer is just perfect. It is fast and prints sharp, clear images and text. This printer is just perfect. It is fast and prints sharp, clear images and text.
Date published: 2022-10-12T00:00:00-04:00
Rated 5 out of 5 by from Absolutely Garbage Feature Wise Absolute garbage. Lacks user friendliness of the 8740 Pro that it supposedly replaces. We're ready to switch brands. We loved our 8600 Pro Premium, Had to replace with the 8740 Pro that we also adored. Then we got this boat anchor worthy 9015e. Travesty of technology. Going back in time. Terrible layout, terrible functionality. Can't do half what the 8740 could nor as easily.
Date published: 2022-12-12T00:00:00-05:00
Rated 5 out of 5 by from Horrible Software and Setup The printing works really well. The setup process and software is a nightmare. It's so bad that I would exchange the printer for another brand if it were an option.
Date published: 2022-12-20T00:00:00-05:00
Rated 5 out of 5 by from Not impressed so far. Following the setup instructions, I removed the tape and packaging, then plugged it in to power it up. I was told that the printhead could not move and to check for a paper jam but I had not installed paper per the setup instructions yet. I was finally able to get the printhead to move and clear that up but every time I print there's a lot of noise and clunking sounds. Not sure if this is normal or not. It replaces an OfficeJet Pro 8720 but the handling of the printed paper is less convenient. It looks like when printing a lot of pages they will end up on the floor whereas the 8720 kept the pages where they would not end up on the floor.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from New printer Good printer machine.
Date published: 2023-06-22T00:00:00-04:00
Rated 5 out of 5 by from good replacement for a failed HP printer I like it but was upset the previous HP print head suddenly failed.
Date published: 2023-04-30T00:00:00-04:00
Rated 5 out of 5 by from Unpredictable printing Setup was fairly easy. However I have problems getting document to print n the WiFi connection. When I sent a document to print one evening but nothing happened. I hear the printer early the next morning and it is printing out the document I sent last night! Another time my computer says the printer has an error but there is no error message on the printer, but it won’t print.
Date published: 2022-11-09T00:00:00-05:00
Rated 5 out of 5 by from All In One Printer Good product.
Date published: 2023-10-05T00:00:00-04:00
Rated 5 out of 5 by from Great purchase Very affordable, multiuse printer, scanner and fax. Software is great. Ability to print from my mobile .
Date published: 2023-10-28T00:00:00-04:00
Rated 5 out of 5 by from Didn’t work when received I bought this to replace an old printer that was out of warranty. The old printer wouldn’t print and there was an error message saying there was a paper jam. Well, setting this new printer up and I got the same message. Tech support couldn’t fix it despite several tries (on phone). So I have to replace it. HUGE hassle. Not optimistic about the next item.
Date published: 2023-03-17T00:00:00-04:00
Rated 5 out of 5 by from Church printers Great printer
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of 5 by from Does the job. It does the job however it is not as sturdy as my seven year old one that I finally had to throw out. Comes with Bare minimum Ink.
Date published: 2022-05-28T00:00:00-04:00
Rated 5 out of 5 by from New HP 9015e printer It took a while to get the printer up and going. Procedures for scanning and faxing were more difficult to set up, compared to my previous HP 8600 printer. Everything is working well now.
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from Nice Printer This printer connects fast and easy from the start. Print quality and speed are outstanding!
Date published: 2024-01-02T00:00:00-05:00
Rated 5 out of 5 by from The machine works fine, customer service was substandard. Did not receive the bonus, as it was timelined and expired when I got to it.
Date published: 2023-02-09T00:00:00-05:00
Rated 5 out of 5 by from New Printer So far so good
Date published: 2023-10-25T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e does the job I've always preferred HP for my home office. This model does double sided scanning and copying, which is essential for my needs. The HP Instant Ink is great. Used it for several years on my last HP all-in-one and it saved me time and money. Thanks for innovative, quality products, and great customer support!
Date published: 2023-09-07T00:00:00-04:00
Rated 5 out of 5 by from Good, solid all-in-one printer/scanner Loved my HP Photosmart 6510 and had it for more than 10 years. Finally, the print head seems to have worn out (alignment and cleaning no longer helped). Bought one of these and it's everything I wanted. Solidly built. Quieter. Only had it a short time, but happy.
Date published: 2023-08-22T00:00:00-04:00
Rated 5 out of 5 by from HP Office Jet Pro Excellent printer, great choice!!
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of 5 by from Disabled Non-HP ink cartridges Love the printer, hate the company. Every time there is a software update the settings change to enable the color printing to be the default as opposed to Black Ink only which must not make HP as much money. Now they have "disabled" non-hp cartridges from printing. I'm sure 10 years from now I'll get a notification of a class action law suit where if I fill out an hours worth of forms I'll be reimbursed 23 cents for my trouble and some lawyer will make millions.
Date published: 2023-08-24T00:00:00-04:00
Rated 5 out of 5 by from 9015e pro This printer works very well, almost earning a 5 star. If this review only considered the printer once set up, it would be a 5 star, but alas, the setup drew it down. During setup, the printer skipped over connecting to the wifi. Once there, the only way to connect was to spend several hours on the phone with 5 different agents before we did a hard reset and the agent walked me through the connection. The direction with the machine didn't go there. Lots of time spent, Time I didn't really have.
Date published: 2022-10-27T00:00:00-04:00
Rated 5 out of 5 by from Good value Great all-in-one at a great price. This printer actually prints card-stock without a hitch!
Date published: 2024-01-06T00:00:00-05:00
Rated 5 out of 5 by from Ink scam service I bought this printer and signed for instant ink, they have been charging me 61.99 per month. So I cancelled the service , the printer stopped working! The message on the printer says I need to sign in and active the instant ink service.
Date published: 2023-06-07T00:00:00-04:00
Rated 5 out of 5 by from Nice printer! I love the print speed and the color accuracy. I still have to get used to (and not cringe at) the messages I get of type "I'm only trying to help you."
Date published: 2023-01-05T00:00:00-05:00
Rated 5 out of 5 by from Reduced standards of craftsmanship After waiting for HP to get back to me to confirm my purchase w/ a $45 expedited fee. I found the same unit at Staples. Took the 9105e out of the box and was not impressed by the "light weight" construction. I set up the 9015e and started the alignment process AND the printer head jammed on the second pass. The cartridges would not stay in place and caused the malfunction. The unit overall was "cheapened". The paper would not stay in the proper place in the lightweight paper tray. This printer is a poor example of craftsmanship not expected from HP. This printer is a piece of junk and not even worth the 1 star rating and was immediately returned. Now I have to find a new printer head for my Ink Jet 8600 Pro. At least that printer was made to the old, and, now non-existent, HP production standards.
Date published: 2022-09-16T00:00:00-04:00
Rated 5 out of 5 by from Longtime HP printer user Easy set up, reliable and great output
Date published: 2023-05-13T00:00:00-04:00
Rated 5 out of 5 by from Na Prints are great but there is a knock sound after each print
Date published: 2022-11-15T00:00:00-05:00
Rated 5 out of 5 by from Works fine I use this printer only for copying and printing from my PC. I'm not using all its features, but I've no need for them. For what I need the printer for, it works fine.
Date published: 2022-09-06T00:00:00-04:00
Rated 5 out of 5 by from Not Sure! All doe it is fairly new I have use all of its facets, and I am quite impressed with its preformance and speed.
Date published: 2022-06-22T00:00:00-04:00
Rated 5 out of 5 by from Arrived Non-Functioning Horrible printer. It arrived and didn’t work at all. I repeatedly got an error message that the ink cartridges were leaking. I followed all the steps and double checked the cartridges and none of them were leaking. I then called support. After 30 mins on the call with tech support he couldn’t figure out the problem either. He then transferred me to another individual who asked if I wanted a replacement. I opted for a return and refund instead. If this printer can’t even function brand new why would I want another one that could easily develop these issues down the line? I really thought I’d get a quality printer at this price point. I’m extremely disappointed.
Date published: 2023-04-07T00:00:00-04:00
Rated 5 out of 5 by from Love the styling and printing Love this Printer. Quick printouts and love the instant Ink. Scan is a new feature for me that we got to work
Date published: 2022-04-02T00:00:00-04:00
Rated 5 out of 5 by from GOOD BUY VERY GOOD PURCHASE.. EXTREMELY EFFICIENT!!!! LOVE THE INK REFILLS
Date published: 2022-08-21T00:00:00-04:00
Rated 5 out of 5 by from Almost all good. Overall, I like the machine. It prints fast. Setting up stuff was a bit of a PITA, but I tend to struggle with that kind of stuff, anyway.
Date published: 2022-03-24T00:00:00-04:00
Rated 5 out of 5 by from Great Printer and scanner for home or business. This is the best printer we have ever owned. It is fast and the colors really stand out. The ink is easy to install, it handles board stock with no problems and vellum also. It does not take up a lot of space.
Date published: 2022-07-26T00:00:00-04:00
Rated 5 out of 5 by from Surprisingly LOUD printer It is a good machine, but very LOUD when printing. I thought I broke it the first time it actually printed something.
Date published: 2021-07-31T00:00:00-04:00
Rated 5 out of 5 by from Very poor quality, lots of light plastic This replaced an HP all in one ive had for about 5 years. Lets just say that was much better quality and part wise. I dont expect this thing to last long. should have returned. It started making noises while scanning almost immediately. The paper tray is so light it feels like you could easily break if slightly mishandled reinserting. I have moderate to heavy use. About 20-30 pages of scans per day and 10-20 in print. The front and back scanning will be the first thing to go wrong.
Date published: 2021-12-31T00:00:00-05:00
Rated 5 out of 5 by from So far, so good I have had this printer now just less than a month. As the title says, so far so good.
Date published: 2021-06-02T00:00:00-04:00
Rated 5 out of 5 by from Is there anything right with Pro 9015 The 8610e to me is/was a better printer for all your needs. The printer tray needs to taken out and rein stated almost after every print job. The scanner constantly sends error message of the original copy is jam and the printer has to be reset.
Date published: 2021-09-10T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer & support An excellent printer. You can never go wrong purchasing an HP
Date published: 2021-12-26T00:00:00-05:00
Rated 5 out of 5 by from EASY TO SET UP ANDTO USE. FAST PRINTING. Easy to set up and to use. Fast printing and scanning.
Date published: 2022-02-15T00:00:00-05:00
Rated 5 out of 5 by from Highly Recommended Awesome quality home printer for the price! Easy to use and takes up very little space.
Date published: 2021-10-29T00:00:00-04:00
Rated 5 out of 5 by from Reliable Performance It was a little bit more difficult to set up than expected, but it's a great, reliable printer.
Date published: 2021-07-24T00:00:00-04:00
Rated 5 out of 5 by from Horrible!! I purchase this printer and it stopped working after two days. I am speechless and frustrated; how it keeps continuously trying to update drivers and will not shut down or return to printer functions. I do not recommend this product.
Date published: 2021-09-30T00:00:00-04:00
Rated 5 out of 5 by from Very worthwhile printer. Very nice printer with no problems except when the internet fails I have to turn the printer off and on again. Has many nice features that my old one did not possess. Takes up less space and looks very nice. The wireless features are instant and very smooth. I would tell anyone who asked to purchase this model.
Date published: 2022-01-06T00:00:00-05:00
Rated 5 out of 5 by from Good Printer, but refreshes or recycles a lot I bought this printer to replace an old printer that printer head was damaged. It is a good printer, but seems to refresh or recycle a lot and not sure why
Date published: 2021-03-23T00:00:00-04:00
Rated 5 out of 5 by from Too Good to Be True I couldn't be more pleased with the new printer, the ease of set-up, the six months of free ink and especially the monthly "instant ink" program including the recycling feature. The days of trekking to the local office supply store and paying ridiculously high prices for ink are apparently over. It seems almost too good to be true. Thank you, HP!
Date published: 2021-05-01T00:00:00-04:00
Rated 5 out of 5 by from setup was a nightmare printer is fine - setup was a 2-week long nightmare
Date published: 2022-02-02T00:00:00-05:00
Rated 5 out of 5 by from Fast, light, budget home office printer I'm generally happy about the product. It has a fast printing speed for both black/white and color print. It's pretty light for its size, and has a very economic price for a 4-in-1 printer. My only pet peeve is that the ink doesn't click in properly sometimes. Even after I push it all the way, sometimes the ink pops back out.
Date published: 2021-05-12T00:00:00-04:00
Rated 5 out of 5 by from HP Offuce Jet Pro 9015e Not he best. Preferred my old printer (3000 serues) because it truly was a workhorse.
Date published: 2021-11-02T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer, easy set up Love the Instant Ink service along with printer. Reliable and sleek looking
Date published: 2021-08-26T00:00:00-04:00
Rated 5 out of 5 by from works great! Easy to set up and works beautifully. Highly recommend
Date published: 2021-09-12T00:00:00-04:00
Rated 5 out of 5 by from The office Pro 9015e is way more then I needed . The all-in -one 9015e is a really good machine ,but the setup was anightmare ,my Mac saw it but kept telling me it wasn't installed .After about 29 reinstalling the software ,I gave up .the next morning it appeared in the printer list and I have used it many times since then and all is good .
Date published: 2021-01-16T00:00:00-05:00
Rated 5 out of 5 by from Good printer, interesting touchscreen issue I usually like HP printers and this model was no exception. I purchased it as an upgrade from my tired old Envy model, and really like the document feeder. However, it does have an interesting flaw in the touchscreen functionality that required returning 2 identical models before I figured it out. It seems the touchscreen is extremely sensitive to static electricity and will not pan/scroll smoothly. HP support was no help, but I finally figured out that if I set the printer on a metal sheet and grounded the sheet to an adjacent metal table (carpeted floor), the touchscreen function was normal. Seems like something they should of been aware of by now, but oh well. I have been using it for a couple of weeks now and only gave it 3 stars because of the screen issue.
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from Love it!!! I’m so impressed with the ease of setup and the print quality. I’m very happy with this purchase.
Date published: 2021-03-16T00:00:00-04:00
Rated 5 out of 5 by from Simple to use and set up I found the instructions very easy to set up with both a pc and a Mac. And of course the print quality is great. I wish it were just a tad smaller so I could hit it away in cabinet
Date published: 2021-03-14T00:00:00-05:00
Rated 5 out of 5 by from Amazing product I highly recommend this product for general use at home and maybe office if speed is not a priority.
Date published: 2021-02-24T00:00:00-05:00
Rated 5 out of 5 by from Best This is the best printer I ever purchased. I am glad I purchased it.
Date published: 2021-03-20T00:00:00-04:00
Rated 5 out of 5 by from Not so great A lot of promise but the machine doesn’t live up to them.
Date published: 2021-01-01T00:00:00-05:00
Rated 5 out of 5 by from Excellent Home Business Printer Can't say enough about HP support! They helped me set my new printer up to be able to take advantage of all of the amazing functionality. Love it. It's a little noisier than my last printer but it works great and I am really enjoying the quality print jobs!
Date published: 2021-02-11T00:00:00-05:00
Rated 5 out of 5 by from My new home office buddy, 9015e I have used my new printer only once so far— to print 12 pages on card stock. I was able to select the option for special paper. It printed beautifully— no jams—everything went very smoothly. I am impressed with my new HP 9015e. It replaces my HP 1800 which I literally wore out over many years with home printing of booklets, double sided documents, artwork, and signage. I think HP 9015e and I will get along just fine. He’s smarter than 1800, and I hope he’s just as loyal. Thanks to all who came up with another good product.
Date published: 2020-12-08T00:00:00-05:00
Rated 5 out of 5 by from Works great and prints fast. The unit works great so far and prints a lot faster faster than my previous printer.
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Not pleased It takes FOREVER to print out a single page. Not pleased.
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from Everything I Wanted in a Printer I like this printer because it has all the features I desire. In particular, it includes a female RJ45 connector enabling an ethernet connection. This enables me to disable my wifi modem when I wish to more securely print. It also provide 2-sided scanning. This enables me to scan or copy a two sided document without having to return to the printer to manually reload (and reload correctly) the second side of the pages. As I now find I scan more and print less, this feature becomes increasingly important to me. The printer cost me a bit more, but hopefully I will amortize the increased cost over a few years and I definitely appreciate having all the features I missed along the way.
Date published: 2021-03-14T00:00:00-05:00
Rated 5 out of 5 by from Great Printer! This printer replaced a 10 year old HP that finally died but was a great printer. The new 9015 is smaller, faster and easier to use and is even looks better. The free ink deal for 6 months was a great incentive.
Date published: 2021-03-14T00:00:00-05:00
Rated 5 out of 5 by from Printer Trasy Like the printer. The only exception I have is that the paper tray is too short for 8.5 x 11" sheet of paper. It overhangs after the pages are printed
Date published: 2021-03-12T00:00:00-05:00
Rated 5 out of 5 by from Good product I like the HP product. Customer service is hard to reach and the directions being wrong, made for some confusion. But all well in the end and working great.
Date published: 2022-05-08T00:00:00-04:00
Rated 5 out of 5 by from Great features, fit and finish poor, support poor I bought this printer a week ago to replace my old HP OJ Pro 8620 all-in-one. Features match up but the quality is sad compared to the 8620. The printer chassis and paper try is flimsy and the scanner glass frame is secured with what appears to be double sided tape. The left side of the glass frame has separated and I just hope it does not present a problem with page alignment when using the bulk paper feed. I contacted HP Support and Customer Care and was run all over the place never getting my scanner glass frame concern addressed. I gave up. You need to be careful when installing the printer software. I am disappointed with HP on all fronts. Not what I expected. Keeping my fingers crossed.
Date published: 2022-06-07T00:00:00-04:00
Rated 5 out of 5 by from Extremely Disappointed Extremely disappointed with this printer. It is cheaply made in comparison to the Office Jet Pro it replaced. It holds 1/2 the paper, and "loses communication" with the print cartridges on a regular basis. The scan features are better, but the touch screen is so small I almost need to us a stylus to select quantities to print, etc.
Date published: 2022-03-30T00:00:00-04:00
Rated 5 out of 5 by from Easy setup, always works I am really happy with this printer. It was super easy to set up and always works. So far, it's been flawless.
Date published: 2021-09-20T00:00:00-04:00
Rated 5 out of 5 by from LOVE PRODUCT THE PRICE NICE,GREAT CUSTOMER SERVICE.THE PRINTING SPEED
Date published: 2021-05-03T00:00:00-04:00
Rated 5 out of 5 by from Perfect for the new 'Work from Home' norm! With two of us working from home our 11-year-old HP was being used to the max. Needing to look for a new printer I knew another HP was going to be first choice and decided that the OfficeJet Pro 9015e was the best fit for us (automatic double-sided printing is a must to save on paper). I ordered online and upon arrival the size of the box was a little surprising, it was somewhat bigger than expected but in reality it is a good size for any desktop or similar and better still its size remains largely the same in use, i.e., there isn’t trays or guides that you have to pull out when printing. The quick setup guide was easy to follow and, using the HP Smart app on my phone, I had the printer setup and printing within 10 minutes – first time not having to crank up the laptop to setup a new printer was a novelty. Later, once up and running and on the Wi-Fi I did connect my PC and Mac to it, both very straightforward too. Print quality is fab and the speed is great. For black & white text it’s on par with the multifunction laser printers in the office and, even in draft mode, the image quality is great. Photo printing quality is good, it’s not a dedicated photo printer so I wasn’t expecting it to be perfect, but for reports etc. it’s more up to the job and then some, plus it does borderless. It’s a does make a bit of noise when first turned on but soon quiets down. The double-sided printing works well, no more having to manually reinsert the pages! Having a frequent need to print, sign and scan the ‘shortcuts’ which you can setup directly on the printer are such a timesaver. One button to scan to PDF and email to a preassigned email is really convenient, and the automatic page feeder (up to 35 pages) makes doing the same with multi page documents a doddle. The built-in screen, whilst small, is very responsive and allows you to, at a glance, used all of the features of the printer. It’s also tells you what’s going on, which is important as this printer will work away in the background to keep itself up to date and more importantly, secure. I signed up for HP Instant Ink too, taking advantage of the 6-month free trail, very impressed to see the first set of cartridges arrive within a few days – bodes well for never running out of ink in the future! Despite being early days, I’ve been impressed with the initial usage of the printer. It seems well built, was easy to setup and so far, has just worked! Can’t ask for much more than that! Highly recommended.
Date published: 2021-08-10T00:00:00-04:00
Rated 5 out of 5 by from HP PRINTER Replaced for my HP Officepro 860 all in one with this HP officepro all in one 9015E
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from My new HP to replace my old HP I love this printer. I love the new ink cartridges, and the speed of printing. I am in 3 choirs and have to print out my music for class. I LOVE how the 2 sided format works, it's amazing. I will always be an HP fan. And your help desk and sales force are wonderful.
Date published: 2021-05-07T00:00:00-04:00
Rated 5 out of 5 by from A Truly Pro Printer Simple to use, excellent printing, lasting ink supplies.
Date published: 2021-12-30T00:00:00-05:00
Rated 5 out of 5 by from Perfect for Homeschooling! I bought this printer a month ago, after months of shopping around. I am very happy with my purchase and honestly wish I would have purchased it sooner! It has so many great features and the price is very reasonable! Also 6 months free ink and an awesome ink program that is way cheaper than I expected!
Date published: 2021-06-02T00:00:00-04:00
Rated 5 out of 5 by from It's Ok, if OK is all you want The touch screen doesn't work so well. The paper holders (after print or scan) are cheap and rickety. The print is ok, nothing to write home about. The device is ho-hum
Date published: 2022-01-08T00:00:00-05:00
Rated 5 out of 5 by from Very satisfied, so far faster, better document feed, setup more difficult to setup than expected
Date published: 2021-06-08T00:00:00-04:00
Rated 5 out of 5 by from Good Quality Printer Quick and easy to install and setup but still a little issue with establishing first time printing via the HP smart application
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from Not color blind Of all things I don't like the color. Prefer it all Grey. It stands out too much. Women lol
Date published: 2021-10-29T00:00:00-04:00
Rated 5 out of 5 by from Good and Bad! This printer replaces another HP printer of similar features that died after 3 years use. This new printer, the 9015e is working well. The only frustration with it is that it cannot be connected to HP's ink program without major changes to our WI-FI system. I've used the Ink Program for the last few years and have liked it and presumed I could simply transfer my account from the old printer to a new printer. But, after 6 hours on the telephone with three different technicians, the conclusion was that our institution first had to change its entire Wi-Fi system before this HP printer could be connected to the Ink Program. And that we cannot do.
Date published: 2021-08-13T00:00:00-04:00
Rated 5 out of 5 by from Average Printer The printer is only average. The area where the printed paper exits the printer area is very small and allows only a small number of pages to exit. The plastic tray that extends to hold the printed pages is very short and is very flimsy. This is not a very sturdy business printer.
Date published: 2022-01-03T00:00:00-05:00
Rated 5 out of 5 by from Love my printer! I print a ton of schoolwork and pictures for t-shirt transfer. I’m really putting this printer to the test and so far it is keeping up with me! We have made it through our first box of paper and moving on to the next!
Date published: 2021-06-14T00:00:00-04:00
Rated 5 out of 5 by from Reliability and Phone Assistance Difficult to set up, the jury is out as to how long it will last since my last HP product only lasted one year. On line phone service only took 9 hours over two days to get it set up. Other than that all is good
Date published: 2022-01-23T00:00:00-05:00
Rated 5 out of 5 by from Received as Ordered Bought this printer based on reading hundreds of reviews
Date published: 2021-03-02T00:00:00-05:00
Rated 5 out of 5 by from Very pleased so far! I have only had this printer for a week, but so far the experience has been excellent. Super easy set up and I live the desktop scanner controls. I think the ink plan is going to work out well, will have to see
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from Good Luck Finding the Correct Software I've been working with computers since the early 70's. I was in the tech dept. at Shell Oil. I thought I would have to return this printer, as it was a fight from the word go to get the software installed. There was not a disk in the box, which is OK but there should have been a link somewhere to the software. It was click here, go there, try again, we cannot connect, over and over and over. I finally did get it to work on print only. 2 days later, a popup told me the desktop software was available, so I downloaded it. It all works now, but you don't know just how close I came to returning it. And, it would not recognize my username and password. No amount of work on my part (or clicking "I forgot my password" even though I did not) would enable me to log in. I finally gave up and signed my wife up.
Date published: 2021-10-29T00:00:00-04:00
Rated 5 out of 5 by from paper tray is horrible it does not hold that much it keep on needing to set up every time I used it. I returned it. HO lost me as a costumer until they start making their printers durability comes back.
Date published: 2021-03-27T00:00:00-04:00
Rated 5 out of 5 by from Love it It's easy to setup and it's working wonderful. Company was very helpful and i receive printer very fast
Date published: 2022-01-28T00:00:00-05:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO The printer was easy to set up. It performs excellently…Fast and accurate color.
Date published: 2022-02-22T00:00:00-05:00
Rated 5 out of 5 by from Review Jet Pro 9015e I bought this a month ago and not overly satisfied with it. I bought this because it had a document feed with automatic two-sided copying/scanning. The document feed does not always grab the items in the feed.
Date published: 2021-03-24T00:00:00-04:00
Rated 5 out of 5 by from Great Item Enjoy it very much and I like what it has to offer
Date published: 2021-08-13T00:00:00-04:00
Rated 5 out of 5 by from PRINTING THE ONLY PROBLEM I HAVE IS THE SIZING WHY SOME MATERIALS ONLY PRINT HALF THE PAGE NO MATTER WHAT YOU DO
Date published: 2022-02-19T00:00:00-05:00
Rated 5 out of 5 by from Loud & Undependable Unbelievably noisy. Not dependable...sometimes works & sometimes doesn't. Customer support is horrible. Now, touchscreen is not working after I registered for Instant Ink through HP. Touchscreen is locked on a message that I am enrolled in HP Instant Ink. Customer support said the only way to get rid of message was to cancel HP Instant Ink. So, I did but the touchscreen continues to be locked on the instant ink message. To fax, I have to remove ink cartridges so I can use touch screen. I do not recommend this product.
Date published: 2021-10-22T00:00:00-04:00
Rated 5 out of 5 by from Love it! This is our 3rd HP printer. We also bought one for our son previously. Love the product. Color is great. Speed of printing is nice. It has wonderful features. Customer service is excellent. The instant ink program is such an asset.
Date published: 2021-03-24T00:00:00-04:00
Rated 5 out of 5 by from Quick and useful Bought this printer to replace another HP small office multi function printer that had worn out overtime. This printer was easy to set up fit the space nicely prints well and the HP instant Inc. offer sure helps it be a nice and convenient set up. We like it. Didn’t give full five stars because like all other brands of printers, a smal low cost printers like this are not built to last a long time, only a few years. The same goes for this printer, however it is made well enough if you’re careful and keep it clean, it is well worth it.
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from Nice job Great printer. Glitchy non-set up from Mac - then used iPhone and no problem. Had a Br@&$er printer previously- this is a superior product.
Date published: 2021-12-06T00:00:00-05:00
Rated 5 out of 5 by from Great tech savvy printer at a good price. Great Printer - Looks good and operates like a gem. The Scan to PC, email, print from anywhere is super convenient. HP Smart software makes everything easy. Instant Ink subscription makes it affordable and allows me to pick affordable pricing according to my usage.
Date published: 2021-09-22T00:00:00-04:00
Rated 5 out of 5 by from Satisfied Customer This product was recommended by an HP telephone agent when I contacted for help on an Officejet Pro HP 8650 and found it was not broken - just obsolete and had to be replaced.
Date published: 2021-07-11T00:00:00-04:00
Rated 5 out of 5 by from Easy setup; works great. Very satisfied with quality of print and scan features; appears very reliable and affordable.
Date published: 2021-09-07T00:00:00-04:00
Rated 5 out of 5 by from Easy setup and great quality of printing. Quick and easy setup with multiple computers and phones. Duplex printing is a paper saver. Scamning is easy to use and of high quality. Good value for the price.
Date published: 2021-11-28T00:00:00-05:00
Rated 5 out of 5 by from Office Jet Pro 9015e It does seem super solid so I only hope that it is as much of a workhorse as my dearly departed Office Jet 8620
Date published: 2022-06-22T00:00:00-04:00
Rated 5 out of 5 by from Arrived promptly, prints ok, hard to set up It came quickly enough but the instructions were confusing and incomplete, spent a lot of time trying to get customer service to connect me with someone who could help me. Finally got the printer working so can make copies and print from my computer and other devices. Still haven’t figured how to get the scanner working and haven’t had time to go through the arduous process of trying to figure out how to do it from the inadequate instructions and trying to find someone to help me if I can’t figure it out myself.Disappointed because I have always had good experience with HP printers before this one.
Date published: 2022-05-08T00:00:00-04:00
Rated 5 out of 5 by from Not the best printer I’ve had Prints slower than my older printer. Has to wait for ink to dry. Also not all print promos allow you the choice of print single side.
Date published: 2022-08-16T00:00:00-04:00
Rated 5 out of 5 by from Out of Paper, but Not Really Out of Paper message appears when tray is full. Started day 1. Online CS rep helped by having me reboot printer. Message re-appeared an hour later. Online CS rep helped again by having me remove tray, open printer to check for pieces of paper around rollers, re-install tray with paper that has been tamped or realigned. The Out of Paper message periodically appears, which prevents me from printing. I can go to the HP printer app and print a DEMO page, even with the Out of Paper message but cannot print my document until I do the above to clear the problem. No permanent solution was offered to me. I have owned 6 HP printer in 20 years. This one replaced an HP 8025 that lasted two years but I have never had one that had problems from day 1.
Date published: 2022-06-14T00:00:00-04:00
Rated 5 out of 5 by from Problem resolved quickly! Great technical support! When I was able to secure a tech person and explain my issue, this person was able to walk me through steps to find out what the problem was and assist me with resolving the issue.
Date published: 2022-05-20T00:00:00-04:00
Rated 5 out of 5 by from Slow to link up. Very tall, why? Sometimes it takes minutes for the printer to synch with my laptop. Also unit so tall! Why?
Date published: 2022-08-27T00:00:00-04:00
Rated 5 out of 5 by from Six case # is six weeks or less works fine when nit works. I bought this machine 60 days ago and have six case #'s already. Your techs get it going right, and 3-5 days later it fails again.
Date published: 2022-09-06T00:00:00-04:00
Rated 5 out of 5 by from Awful printer I rarely write reviews. I purchased the printer in Feb 2022 and have used it frequently. First, it is incredibly noisy. When it loads the paper, prints, primes the ink, etc. It creaks and wines the entire time. I have mine in my office and I can't be on the phone and print something at the same time. It's distracting to carry a conversation while it's printing. When it starts to print, the speed is average. What takes a long time is it processing the first page to print. I really need to "set it and forget it" when I need a paper printed. I really thought this would be an improvement on my previous HP printer but it feels like it was made in the 2000s or 90s. I would never buy this again or recommend anyone else to purchase it.
Date published: 2022-09-04T00:00:00-04:00
Rated 5 out of 5 by from Cheaply built Functions ok but is cheaply built. Hard to load paper into tray and afraid copy catcher will get broken off soon. No where as good quality machine as the8720 that I had before it that would not have been replaced if service person would have told me how to fix issue that I was having with it.
Date published: 2022-09-10T00:00:00-04:00
Rated 5 out of 5 by from Why I returned the 9015e AIO It was not of the quality that I expected so I returned it and stayed with my Officejet Pro 8740 with dual cassette.
Date published: 2022-05-02T00:00:00-04:00
Rated 5 out of 5 by from HP purposely bricks ink refills Beware- HP has a history of releasing firmware updates that make aftermarket ink cartridges incompatible with their printers. This is nothing but an HP money grab that immediately makes your printer useless if you have installed non-HP replacement cartridges. The only solution is to buy new ink, even though the non-HP cartridges work perfectly right up to the time of the HP update. This is a horrible business practice that HP continues to repeat, so if you decide to buy an HP inkjet printer then at least disable the firmware updates if you want to use reasonably priced ink.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Great machine! T recently purchased this from HP and I love it. Simple to install and set up. Printing is quick and clear. Easy to install ink and calibrate. Has cut my printing time in half.
Date published: 2021-04-08T00:00:00-04:00
Rated 5 out of 5 by from Easy Setup & Use for Home Office Our unit replaced an old OfficeJet 6600 that did it's job well for nearly a decade, but was in need of a replacement as my wife recently started working out of our house. It was easy to set up and use and is definitely an upgrade in terms of both performance and smart features
Date published: 2021-06-09T00:00:00-04:00
Rated 5 out of 5 by from Paper Drawer horrible! I love HP and have always had their printers. When my last one gave out after 5+ yrs I got this one expecting it to be just as good. But the paper drawer has always been a pain. Even when you add paper and close the drawer it will give error message that drawer is open. And it has difficulty pulling in paper. Currently it says I have a paper jam and there is no Jam!!!
Date published: 2021-04-20T00:00:00-04:00
Rated 5 out of 5 by from HP 9015e office jet pro Excellent printer that was easy to set up with help from HP support. It was time consuming but well worth it to be able to print from another state, have the capability to fax, print 2 sided pages and print from computer and phone. This is a much nicer printer than I would ever buy, but spending the extra money gave much more quality. The HP support is excellent and I love the automatic ink. In the past I would run out of ink right in the middle of a project in the evening and had to wait until morning to go to store to get it.
Date published: 2022-02-04T00:00:00-05:00
Rated 5 out of 5 by from Broke after 3 weeks after auto firmware update The printer no longer works after a firmware update. No support has been able to fix it.
Date published: 2021-09-28T00:00:00-04:00
Rated 5 out of 5 by from STARTING TO QUESTION HP Each succeeding generation of HP home-personal printers is built worse than the previous version.
Date published: 2021-12-08T00:00:00-05:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO I wanted to update my old HP OfficeJet Pro 8710 to the newer model, but found the new version 9015e AIO to be flimsily made - especially in comparison to the old model. Just to give you a sense of the difference, the new machine weighed almost half the 8710 -- so it seems to me that the new machine used less plastic which made it seem so fragile - the paper tray, the door to the ink cartridges and even the paper feeder/scanner at the top of the unit. I was afraid it would easily break -- it was like walking on eggs as I put it together. Price-wise, the newer model was very good - one of the reasons I opted to get it -- especially with the instant ink offer that would give free ink for 9 months. Technically, I'm sure this machine is great - but like I said above it seemed so fragile that I opted to keep my older 8710.
Date published: 2023-03-07T00:00:00-05:00
Rated 5 out of 5 by from null I bought this printer in 2020. Have printed 800 pages total and it is now broken...the carage will not move..took it to a printer repair shop they said it was not worth fixing...I paid $320 dollars for this printer I expected it to last longer then 2 years...what a piece of junk..I am very disappointed in HP..
Date published: 2022-10-05T00:00:00-04:00
Rated 5 out of 5 by from Consistent connection and software problems, ink is too expensive The features on the printer did not work as explained and going through the guides did not resolve the problems. I consistently received a "printer is offline" message using the HP Smart App. Going through the trouble shooting guide did not help. I had to reset to try scanning and could then not use the printer because I can't scan without ink cartridges. The WiFi Direct setup was confusing to use and connect. To set up to scan to an email didn't work. The email service did not get along with gmail and I received many send failures
Date published: 2023-03-14T00:00:00-04:00
Rated 5 out of 5 by from Nice printer Works great
Date published: 2023-07-02T00:00:00-04:00
Rated 5 out of 5 by from Self everything was wonderful
Date published: 2023-10-26T00:00:00-04:00
Rated 5 out of 5 by from No Title The product seems to work well and correctly accomplishes it's task.
Date published: 2022-12-01T00:00:00-05:00
Rated 5 out of 5 by from It needs to think When I send something from my laptop to the printer is slow, it’s like it will start to print and need to stop and think of what to print again
Date published: 2023-04-27T00:00:00-04:00
Rated 5 out of 5 by from 9015 Problems This thing eats paper. Sometimes on the first feed it crumples the page, and frequently when feeding the 2nd page it crumples and jambs.
Date published: 2023-03-07T00:00:00-05:00
Rated 5 out of 5 by from HP 9015e Printer I was forced to purchase a new printer due to HP no longer supporting the one I had. The new printer is much slower than the one I had.
Date published: 2023-05-22T00:00:00-04:00
Rated 5 out of 5 by from Works like a charm a quiet, responsive all in one printer, works with hp smart
Date published: 2023-09-25T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJetPro 9015e It's a little noisy but prints well.
Date published: 2023-02-11T00:00:00-05:00
Rated 5 out of 5 by from Perfect at home office printer This is the perfect printer for an at home office. It is just like being in the office on the days that I have to work from home. The best part about it is that it reorders the ink when it needs more, it shows up, and I install it, I never have to worry about running out.
Date published: 2023-09-27T00:00:00-04:00
Rated 5 out of 5 by from scaner issue Printer works fine. Scanner needs much help! Cork pad in input deck is out of place, any attempt to reposition it makes the scanner fail. if if you leave it whereit is you cannot easily input pages to be scanned, it is above the scan input deck
Date published: 2023-05-04T00:00:00-04:00
Rated 5 out of 5 by from Great printer This is a nice little printer for home use. It was easy to setup and works great with my computer and phone.
Date published: 2022-11-07T00:00:00-05:00
Rated 5 out of 5 by from Do not buy it! This is the worst printer I've ever owned. It's also the worst printer hp has ever made. The fax function is so poor it's not worth trying. It's slow. It can't send a fax from your computer. It is horribly slow when faxing, with many error messages and failed faxes. Most of the time it will not accept incoming faxes. I get error messages for printing on a regular basis. It is a constant struggle to use it for any function other than copying. It is not ecofriendly. You have to print every page to fax it. Total waste of paper and ink.
Date published: 2024-03-15T00:00:00-04:00
Rated 5 out of 5 by from Happy with my new pinter. Attractive printer that prints efficiently and well. I'm glad I got this printer, but just hope it lasts longer than the five years my last HP printer lasted.
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from Upgrade to printer All inclusive printer...good price!
Date published: 2023-06-19T00:00:00-04:00
Rated 5 out of 5 by from The Worst Printer Ever Horrible, setting up took forever and when I went to use it again a month later and nothing worked. Worst printer I've ever used. It's cheap and louder than any other print I've ever heard before. Hate it.
Date published: 2023-06-10T00:00:00-04:00
Rated 5 out of 5 by from Great printer! So far, this is a great printer/scanner/copier. It works perfectly. I've only had a short time, so I can't review any tech support yet.
Date published: 2023-08-15T00:00:00-04:00
Rated 5 out of 5 by from Very good printer Great printer easy to use
Date published: 2023-10-16T00:00:00-04:00
Rated 5 out of 5 by from Excellent all in one printer! I would give it a 10 stars approval rating because it is so good and quiet! Only thing I haven’t tried using is the fax options and that’s because I don’t have a phone nearby. But I’m sure it would work good too since the rest of the machine has.
Date published: 2022-04-19T00:00:00-04:00
Rated 5 out of 5 by from Your products meet my esxpectations... Was quite happy with my last two printers which were also H P's...
Date published: 2022-08-25T00:00:00-04:00
Rated 5 out of 5 by from The good and the not so good Set up initially a bit confusing, and if the paper is not placed perfectly in the tray, paper jams occur. Also rather noisy. Haven't tried an envelope yet. But prints beautifully, and once set up it is an excellent printer. Quicken checks print nicely. Ordered online, and it took much longer to deliver than promised, but that could be due to COVID and labor shortages.
Date published: 2022-07-20T00:00:00-04:00
Rated 5 out of 5 by from A Solid Performer This is our second HP printer of the same model. The first lasted about 5 years, a typical lifespan for a lot of electronic devices. Since we were happy with the first one, we bought another after shopping around. A good printer for the money (under $300). Good quality output. Easy to set-up. Reliably until it isn't (meaning it has reached its planned point of obsolescence).
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of 5 by from Excellent Excellent speed and quality
Date published: 2023-09-23T00:00:00-04:00
Rated 5 out of 5 by from So far, so good. So far, so good. Haven’t had the opportunity to use much. Louder than previous models like current 8600. Purchased for Instant Ink to theoretically save money on Ink.
Date published: 2023-10-27T00:00:00-04:00
Rated 5 out of 5 by from HP9015e Printer sent to replace HP8720 Not happy at all with printer received. Was told it was comparable to the one we owned.
Date published: 2023-08-14T00:00:00-04:00
Rated 5 out of 5 by from Good printer that is hindered by Instant Ink plan Just purchased this printer, and I found it to be easy to setup and use. However there is a one big caveat. The HP Instant Ink plan is a real letdown. If you cannot accurately predict how many pages you will print per month, you could get hung up for significant overcharges. This was unacceptable for me. My only option at this point is to buy cartridges at an inflated price only from HP. Not a great option. Sadly, after years of getting good service from my previous HP printer, it looks like I made a mistake with this purchase.
Date published: 2023-05-29T00:00:00-04:00
Rated 5 out of 5 by from It's very innovative, the quality of products are, awesome and great customer support! I've always preferred HP for my home office. This model does double sided scanning and copying, which is essential for my needs. The HP Instant Ink is great. Used it for several years on my last HP all-in-one and it saved me time and money. Thanks for innovative, quality products, and great customer support!
Date published: 2023-09-09T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e is an Amazing Upgrade! Some Difficulty setting up wireless printing features, and figured out my older HP OfficeJet Pro 8080 was creating interference. All other features worked perfectly right out of the box.
Date published: 2023-02-21T00:00:00-05:00
Rated 5 out of 5 by from New printer Excellent printer
Date published: 2022-09-28T00:00:00-04:00
Rated 5 out of 5 by from Excellent All-in-one Device Excellent All-in-one Device
Date published: 2023-01-23T00:00:00-05:00
Rated 5 out of 5 by from New printer Great printer
Date published: 2024-01-25T00:00:00-05:00
Rated 5 out of 5 by from view above no instructions with unit on operation instructions it would have helped. I fiind this îs hard to navigate to copy a document because no instructions came with it.
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of 5 by from Printing Photos Leave Much to be Desired I bought this HP Printer several months ago. It does an okay job with ordinary printing but photo printing is terrible.
Date published: 2023-08-23T00:00:00-04:00
Rated 5 out of 5 by from Printer Installation Trouble installing with wire connection. Wireless installed without issue. Called support for wire connection and they connected the unit. Otherwise the printer works as expected.
Date published: 2023-02-11T00:00:00-05:00
Rated 5 out of 5 by from Like the dollar, printers get cheaper over time Very tinny and noisy. No comparison to the 8600 that it replaced. The 8600 was a workhorse. Used it for both personal & business, lasted 10 years. I'm retired now, won't be using the printer nearly as much. Hope it lasts 10 years. Doubt it.
Date published: 2023-03-23T00:00:00-04:00
Rated 5 out of 5 by from Great product. Thank you for your service. My printer is awesome. Thank you again.
Date published: 2023-12-30T00:00:00-05:00
Rated 5 out of 5 by from Good Purchase Nice looking printer, works very well, good replacement for previous HP OfficeJet printer.
Date published: 2023-06-01T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e All in One Printer I am very pleased with my HP Office Jet Pro Printer. The technician that helped me set the printer up was fantastic.
Date published: 2023-09-30T00:00:00-04:00
Rated 5 out of 5 by from So far so good So far so good. Was easy to set up. I had an HP 8300 series less than 2 years old and couldn't get it to work anymore. I guess a lifespan of a printer is less than 24 months.
Date published: 2022-12-14T00:00:00-05:00
Rated 5 out of 5 by from Very unclear about the ink promotion!! Very in unclear about the ink promotion.
Date published: 2023-01-25T00:00:00-05:00
Rated 5 out of 5 by from Love our new Hewlett Packard OfficeJet Pro 9015e Printer! We recently replaced our aging printer with a Hewlett Packard OfficeJet Pro 9015e. The big difference in the quality of printing is amazing. We researched printers for a month or so before choosing this one.
Date published: 2023-03-16T00:00:00-04:00
Rated 5 out of 5 by from Easy-peasy! Easy to install, works well with a small footprint; just what we needed
Date published: 2023-11-17T00:00:00-05:00
Rated 5 out of 5 by from Printer 9010e AIO It is very difficult to set up, I spent three 2 hour sessions with tech support. FAX feature don't work, issue relates to Apple and my MacBook Pro Beyond the above the printer works well.
Date published: 2022-09-28T00:00:00-04:00
Rated 5 out of 5 by from Great machine and simple to use, for us older people who aren't all that up on electronics. A great machine that is simple to use and dose it all .
Date published: 2024-02-16T00:00:00-05:00
Rated 5 out of 5 by from Loudest Printer I’ve ever heard The interface is all on the computer which is super inconvenient. It’s loud and has consent error messages even though it’s working. HP also sent me a half a dozen emails to review it. Overall super disappointing, not worth the money.
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of 5 by from Great printer until 2 months after the warranty and it crapped out. the printer failed 2 months after the warranty with the dreaded cracked printer carrier cog wheel. You can see it all over the internet. I had bought 2 of these... just waiting for the next one to fail.
Date published: 2023-07-10T00:00:00-04:00
Rated 5 out of 5 by from Overall great printer but a bit noisy Love the double sided scanning. It's a bit noisy
Date published: 2022-09-21T00:00:00-04:00
Rated 5 out of 5 by from Good service Seems to be a good piece of equipment
Date published: 2024-01-18T00:00:00-05:00
Rated 5 out of 5 by from HORRIBLE PIECE OF JUNK, BAD SERVICE after receiving two printers JUNK, replaced it two weeks after receiving it: ANOTHER PIECE of JUNK. LOUD, constantly paper jams, the first jammed so bad because the plastic handle was under another piece of plastic and cover couldn't be removed. The replacement is LOUD, had been ret'dby someone else and this one now is out of warranty before the date I purchased it. Called 1 day late to return and the customer service has been just as bad as the product. HP what has happened to your company? TWO PIECES OF JUNK. I want a return of this as I paid for a new printer, this is out of warranty in Oct '22. and they sent this 2nd one to me in Nov. 2022. I am beside myself with frustration after spending hours to try to get someone who has some authority to take this back.
Date published: 2023-02-03T00:00:00-05:00
Rated 5 out of 5 by from Good printer The printer is good. It's a bit slow especially if you choose to tap "print" before it begins. Why would you do that? It took 3 days to set the printer up with more than an hour on line with HP. They had to redo the hard drive and instruct it to choose the network. How popular is this printer? It is a good printer so far. I signed up for instant ink - free for 6 months and a 3 year warranty. I don't believe these aspects of the printer are in the same department. We will see. This is week one.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from Super fast printing and great quality! super fast and great quality
Date published: 2023-03-26T00:00:00-04:00
Rated 5 out of 5 by from hp officejet pro 9015e Can't review printer the first one sent to me was faulty and sent back to you. waiting for delivery of the second one. I spent a total of 4.5 hours trying to connect the first one with tech support. At some point HP should find a way to reimburse me for my time, it too is very valuable to me! Have never had so much time spent to connect a printer.in my 12 years with HP.
Date published: 2023-02-23T00:00:00-05:00
Rated 5 out of 5 by from It does it all Great Printer-many features of more expensive printers-an excellent performer so far-what I appreciate about this printer is that the printer head is replaceable-which has failed on other printers without a solution but to buy a new one- also with the extended warranty and instant ink supplies, I feel I am set for a long time to come with this quality printer.
Date published: 2023-03-24T00:00:00-04:00
Rated 5 out of 5 by from Great All-In-One Printer Recently received my HP9015e. It was easy to set up and i received help with the instant ink.
Date published: 2023-11-14T00:00:00-05:00
Rated 5 out of 5 by from New printer Did not like set-up process.
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from HP printer 9015e Prints out crooked / misaligned pages 100% of time. Feeder tray is terrible as it will give you screen message that more paper is needed when in fact it is 2/3 full. Very cheap plastic quality. Jams whenever you print double sided Ripoff I want my money back. DO NOT buys this useless Hp printer.
Date published: 2022-03-24T00:00:00-04:00
Rated 5 out of 5 by from OfficeJet Pro 9015e is a very good printer The OfficeJet Pro 9015e is a very good printer. Scanning is noiseless and smooth. Printing is decently fast. However, the power button does not work on my machine. I also had to have support assist me in installing the printer software since the provided instructions were not sufficient when they failed.
Date published: 2021-05-11T00:00:00-04:00
Rated 5 out of 5 by from Great product Easy to install and it works just fine. I'm enjoying the product
Date published: 2021-12-21T00:00:00-05:00
Rated 5 out of 5 by from Stopped working within 1 month. HP could not fix I bought this with high hopes. Printer won't work from computer over internet or even with wired connection. Spent over an hour with HP support to no avail. I suspect this is a software issue rather than a hardware issue and I can sometimes print from my phone or laptop but not from the main computer I use so this printer is essentially useless. I would not purchase from HP again
Date published: 2021-10-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer with No Issues Excellent Printer and meets all my expectations. Happy with my purchase.
Date published: 2021-03-25T00:00:00-04:00
Rated 5 out of 5 by from great for small office printing I received this product free for a review. This printer handles large capacity print jobs well and is fast. Text printouts look good. Touch screen is good, as is the wireless capability and connection to smartphone. Wish it was more compact and space efficient but it is comparable to other large capacity small office printers of this type. For color image printing, it is ok quality and fine for business reports but not for high quality image printing for design purposes. Good for large volume small business text printouts.
Date published: 2021-04-12T00:00:00-04:00
Rated 5 out of 5 by from Review of HP 9015e Printer. (Purchased 12/08/2021. The printer was mechanically deficient in that one of the paper "feed guides" (exact term not known) slightly tore the edge of each sheet as delivered. Subsequently each sheet jammed, even though there appeared to be no remnant paper in the machine. It was not so much the mechanical deficiency of the machine which frustrated me; but the obtuse company technicians who did not understand nor sufficiently care to do so. There are further dissatisfactions with the machine design such as: 1. Its paper tray adjustment and secure fit. 2. The extension slide for different paper sizes. 3. The device which must be removed to clear a jamb. 4. The lack of tension (pressure) release to remove paper from a jamb. To summarize: I have used HP printers for many years; but this product and its similar 9025e have many elements I find highly unsatisfactory. This, from an engineer who has over 60 years of experience with many forms of mechanical and electronic equipment. This company needs to improve its quality control. Both in design and manufacturing. In addition, your ink is too expensive.
Date published: 2021-12-22T00:00:00-05:00
Rated 5 out of 5 by from Newer printer, less capabilities Disappointing that newer technology eliminates capabilities that older models provided!
Date published: 2022-01-06T00:00:00-05:00
Rated 5 out of 5 by from Worst printer ever Worst printer ever. Force you to order recurring ink and then doesn’t work after only 1 month. Broken. Prints are barely visible. Terrible printer and nothing but problems,
Date published: 2021-04-25T00:00:00-04:00
Rated 5 out of 5 by from Prints fast and 6 months free ink. Nice printer, everything we need in a printer. The 6 months free ink is great and convenient.
Date published: 2021-03-26T00:00:00-04:00
Rated 5 out of 5 by from All the features my small business needs! Full disclosure, I received a free sample of this printer in exchange for agreeing to write this review. This printer was super easy to set up! I had it set up in printing in less than 5 minutes after removing it from the box. The screen on the printer displays simple,step by step instructions to get printing quickly! I was able to easily set up the printer on all my devices for easy remote printing. I only had to download the app and was printing within a minute! I love that I can be sitting in a meeting and print a needed doc from my phone, run to the printer and grab it, without missing a beat! Some other things I love about this printer are that it has all the capabilities my small business needs in one machine... print, copy, scan. This printer also has the capability for HP's instant ink program. No more running to the store when I run out of ink, or waiting for it to be delivered. I automatically receive new ink in the mail just the moment before the ink will run out! Game changer. Also, the program prices are completely reasonable. I'm super satisfied with this printer and recommend it.
Date published: 2021-04-11T00:00:00-04:00
Rated 5 out of 5 by from HP needs to be more sensitive to global warming Easy setup, works fast and well. While I do like this printer, I had to purchase it because the printhead failed on my HP Office Jet Pro 8625, which I also liked very much and had worked well for many years. Unfortunately, HP wants $150 for a new printhead for an 8625--so I was talked into purchasing a new one instead of replacing my old one. It really annoys me how much waste is generated by the disposable economy we live in. I would much have preferred just to keep and repair my 8625. HP needs to think more about global warming and how we add to it by junking all the plastic and electronic components that are contained in otherwise easily repairable older components.
Date published: 2022-01-01T00:00:00-05:00
Rated 5 out of 5 by from Great Service They sent the ink as part of the purchase and it was very simple to process. Looking forward to working with HP. Great company.
Date published: 2021-04-08T00:00:00-04:00
Rated 5 out of 5 by from Printer doesn't communicate well with computer I purchased a HP printer/scanner as I had also purchased a HP computer and I wanted to be sure there were no "communication" problems between the computer and printer. For a few days, all was good. Now, I cannot scan as the printer says the software isn't on the computer and the computer says it is. It is loaded. However, even though both HP products, they can't reconcile what the problem is. Very disappointed.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Prints and scans from my phone So far it is much more convenient than any other printer in that it prints when I ask it to. It also scans multiple pages in a row. And I can do it from my phone or computer.
Date published: 2021-05-18T00:00:00-04:00
Rated 5 out of 5 by from Good printer... Really great concept - but the 'shell' materials are too flimsy. Didn't have the time to return it (my bad) but I wish the exterior was more solid since all orders are shipped...
Date published: 2021-07-06T00:00:00-04:00
Rated 5 out of 5 by from HP Officejet Pro 9015 Cheap construction. Leaves white streaks on photos. Slow printing of photos. It does handle heavy paper well so far but very disappointed otherwise.
Date published: 2021-12-20T00:00:00-05:00
Rated 5 out of 5 by from Perfect printer! This is my second in the HP 9015 Series printers. I am still using my first one and had to get a second to handle all that I needed. I recommend this printer over any others that I have had in the past which have been considerable. Handles 80 lb paper very well, print time is minimal and results are fantastic! The pricing is great too!
Date published: 2021-05-04T00:00:00-04:00
Rated 5 out of 5 by from Does Everything This printer was a replacement for a years old HP ink-jet and it's light years ahead in technology from the old printer. We're glad we stuck with HP!
Date published: 2021-04-20T00:00:00-04:00
Rated 5 out of 5 by from Great printer so far. Have only had it about a month but si far so good. It's an upgrade from an 8025 and I liked that one a lot. Worked it hard and it's color printhead finally gave out. One feature that I really like about the 9025 is fact that I can user feeder for scanning, a BIG timesaver!.
Date published: 2022-02-19T00:00:00-05:00
Rated 5 out of 5 by from Easy to use It runs out of ink to soon. It does not print the pages that it says before the ink runs out.
Date published: 2021-01-18T00:00:00-05:00
Rated 5 out of 5 by from Solid all-in-one at a reasonable price. Like other reviewers, this all-in-one is a bit loud. Otherwise the quality of the output is the high quality I expected from HP. Initial software install ran into a glitch due to me still being on Windows 7. However, HP tech support was able to get me up and running in a single call. Unit also works well printing from mobile devices.
Date published: 2021-02-08T00:00:00-05:00
Rated 5 out of 5 by from Great features I bought this 2 weeks ago and I like the way it works.
Date published: 2020-12-31T00:00:00-05:00
Rated 5 out of 5 by from HP 9015e Works ok but HP has lessen the quality of the printer, more plastic, less instructions, makes noises and paper feeder poorly designed.
Date published: 2021-01-18T00:00:00-05:00
Rated 5 out of 5 by from Nice all-in-one printer Easy to setup. Color printing is good. Good size footprint. It duplex prints automatically. I use the scanning feature and print greeting cards on card stock. I am pleased.
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from The BEST HP Printer I've Ever Had I am impressed with the speed, the two sided printing option and the beautiful print.
Date published: 2021-03-17T00:00:00-04:00
Rated 5 out of 5 by from Works Great - Lousy Setup Instructions Easy online shopping experience. It was shipped promptly and the shipping interval was satisfactorily short. Setup instructions were virtually non existent. Worse still, the setup instructions for setting up Wifi were actually incorrect. Fortunately, I've had experience with setting up Wifi so I was able to do it on my own without difficulty. The good news is that the printer works great!
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from All around great Recently purchased and worth the money. Good colors
Date published: 2021-03-02T00:00:00-05:00
Rated 5 out of 5 by from New Printer So far I am very happy with my new printer. Had a few challenges setting it up, but one it worked, it's been great
Date published: 2021-01-25T00:00:00-05:00
Rated 5 out of 5 by from Great printer and scanner! I purchased my printer online with the assistance of an HP Sales representative. He helped me select the best printer/scanner for my needs. I really like the double sided scanning which saves a lot of time. Print quality is sharp & clear. The Instant Ink program is going to work out well for me not only to save $$$ but also as a convenience to never run out of ink!
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Perfect Printer for Home Office This is my fourth HP printer. I love all-in-one features, specially Instant Ink offer that saves hundreds of dollars. Easy to operate. Fax from landline too.
Date published: 2021-03-13T00:00:00-05:00
Rated 5 out of 5 by from great as in great I bought this and happy I did, i will buy again and again
Date published: 2021-01-16T00:00:00-05:00
Rated 5 out of 5 by from Disappointing I found that the color copies were no where close to the original picture being copied, they were very muted. It did not do what I had hoped it would do, tho for documents it was excellent .
Date published: 2022-01-15T00:00:00-05:00
Rated 5 out of 5 by from It works as it should It has worked quite well. I hadn't updated my printer in about 14 years. I have been very pleased.
Date published: 2021-03-20T00:00:00-04:00
Rated 5 out of 5 by from Great features I bought this product last night and I’m glad I did it
Date published: 2021-06-05T00:00:00-04:00
Rated 5 out of 5 by from Easy to connect with and easy to use With four people in the house, everybody is able to print and use the mobile app to make it easy to get work completed.
Date published: 2021-03-30T00:00:00-04:00
Rated 5 out of 5 by from Good printer for the cost This printer is meeting my needs. Not sure yet how long the ink lasts.
Date published: 2021-11-19T00:00:00-05:00
Rated 5 out of 5 by from I bought again Have another HP printer that couldn't talk to the new 5g router. Technical service worked with me for nearly 2 hours with no results. I purchased this and again, pleased with the product. Set up was a breeze. Computer set up was flawless. I'm happy!
Date published: 2022-10-08T00:00:00-04:00
Rated 5 out of 5 by from Not sure if good purchase. Time will tell. Time will tell if this unit will function. Right off the bat the machine did not recognize the toner cartridges that came with the unit. Installing the toner cartridges was clunky. No positive "click" when installing. Instead the cartridges sprung out a short time after installing. Not a good tactile system. Unit does print good quality and fairly fast output. Does make a lot of clanky and clunky noise while printing. Getting the system on to the network was really quick and simple.
Date published: 2023-05-12T00:00:00-04:00
Rated 5 out of 5 by from Dependability Great product. Does everything I need it to do efficiently.
Date published: 2023-07-07T00:00:00-04:00
Rated 5 out of 5 by from Pretty good printer About one month into ownership of new printer, and very satisfied so far. The old one (8610) was quite too until, suddenly it stopped. Hope this one lasts longer! I signed up for auto-ink, but wonder how that will work out given my very low printing level. At least got the units in the printer, as well as free ink for six months as part of warranty package. This might cover me for a long time unless the cartridges dry out
Date published: 2023-10-25T00:00:00-04:00
Rated 5 out of 5 by from Good Printer, but could be better I purchased this printer brand new from HP online. Packaged nice & instructions easy. However, with the ink cartridges, they kept popping back out as soon as I inserted them. Each one of them did this. They are supposed to 'click' into place, but I never heard a click. I pushed them in as firmly as I could. Could not get them to stay in place. I finally called HP support. She was very nice. Had me try to insert each one again, but even she could hear them pop out over the phone. She told me it would be exchanged for another new one & transferred me to their Sales Dept. He immediately processed a return/exchange order. I was grateful for both of their excellent help. I received my new printer quickly. With this new printer, 2 of the ink cartridges did pop out upon insertion, but I was able to re-insert them and they stayed in. I was very relieved. I never had this problem with my previous HP printer. You could hear them click into place and they stayed. Never, ever popped out. Don't know if there was a design change or what, but wish they were as before. I hope I do not have to changed cartridges too often.
Date published: 2023-08-31T00:00:00-04:00
Rated 5 out of 5 by from Customer service at their best Very satisfied with my new hp jet pro 9015e. Specially happy with the help I received from customer service (she has a son called Luca). She was so patient all the way. Answered all my questions and very polite and professional. Loved to deal with her.
Date published: 2023-11-20T00:00:00-05:00
Rated 5 out of 5 by from Lives up to its reputation Dependable high quality printer. It was very highly rated by a website which is why I bought it, and I have not been disappointed.
Date published: 2024-02-28T00:00:00-05:00
Rated 5 out of 5 by from Best Printer I've Ever Owned I am very happy with this printer. It was very easy to set up and so far, it does everything I need it to do.
Date published: 2022-12-05T00:00:00-05:00
Rated 5 out of 5 by from Good printer for the price Good graphics, print quality and fast.
Date published: 2023-06-04T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer excellent printer for a great price, quick delivery, easy installation
Date published: 2023-09-04T00:00:00-04:00
Rated 5 out of 5 by from Wireless setup lacking in versatility. Great printer but wireless setup could be better.
Date published: 2023-02-21T00:00:00-05:00
Rated 5 out of 5 by from iPad printing Printing from IPad sometimes works and often does not.
Date published: 2024-01-20T00:00:00-05:00
Rated 5 out of 5 by from As ever EXCELLENT So far so good; technical support team on connection and start up were fabulous, all that hp has been for 20 years!
Date published: 2022-06-27T00:00:00-04:00
Rated 5 out of 5 by from Even better than I had hoped! I really give it 4.5 stars. It was easy to set up and get going, except for scanning, which required HP tech help by phone (the website instructions didn't work). Since then, it has worked beautifully -- fast printing in color as well as B&W, clear copies, and option to scan as a jpeg or PDF (the latter requires a separate configuration). Makes working from home so much easier. Bought it based on a Wirecutter review, and they did not let me down!
Date published: 2022-05-25T00:00:00-04:00
Rated 5 out of 5 by from up graded printer vs older feeder is smaller than my old 8600, and not as user friendly.
Date published: 2022-03-24T00:00:00-04:00
Rated 5 out of 5 by from I'd pass on this one. I've had nothing but issues since installing this. It was very difficult to set up and connect to my work lap top. When I can get it to print, it makes a horrendous noise like something is grinding. The HP Smart app is a pain and not much help with anything. When it decides to print, the quality is mostly fine, though I can see a slight line through colored images.
Date published: 2022-03-25T00:00:00-04:00
Rated 5 out of 5 by from Upgrade In Printer Very happy with my purchase of this printer. So far so good. It is working well and doing what I expect it to do without any glitches.
Date published: 2023-05-22T00:00:00-04:00
Rated 5 out of 5 by from HP 9010 Series HP Software and drivers will not install. HP Smart on start up screen states "HP OfficeJet Pro 9010 series" with "New HP Cartridges Installed" and "Needs Attention". No idea and no references to what "needs attention". Have contacted HP Suppost and have yet to receive any answer to issues.
Date published: 2024-01-18T00:00:00-05:00
Rated 5 out of 5 by from Well, You Decide … This printer was purchased by my employer to use while working from home. HP has always been our go to printer. I have purchased many for our various locations, large multifunction for main offices (able to email individual directly from scanner/printer) and smaller multifunction HP machines for smaller satellite locations. This OfficeJet Pro 9015e was cute and compact enough for my space, unfortunately that’s all I can say positive. It is junk, cheap quality. As others have said, it’s very loud. It has been unable to print 2 pages without getting jammed up. Not only does it tell you, it actually is. Each and very time I print 2 pages! Don’t even try the print front and back feature, the page not only jams up but you end up pulling out little pieces of torn up paper. I am highly discussed with this product and so sorry I purchased a backup set of ink. Just a waste of company and my money. HP should have to pay us back for selling such a ridiculous product. And to think, I donated my huge 8630 OfficeJet Pro to a neighborhood church. It was huge in my home office, but soooo much better than this waste of plastic. I wish 0 stars was an option. HP, do better!!!
Date published: 2023-06-28T00:00:00-04:00
Rated 5 out of 5 by from Good, though construction flimsier than 2016 model Works well, tho it's slower than its counterpart of 8 years ago, and we had some problems getting it to mesh with our Apple iMac. Feel of flimsy construction
Date published: 2023-06-10T00:00:00-04:00
Rated 5 out of 5 by from prints excellent quality photos set up easily, simple to use; prints excellent quality photos, as good as laser printer
Date published: 2023-05-13T00:00:00-04:00
Rated 5 out of 5 by from Disappointment The printer was defective right out of the box, according to the HP support team. As a result, I had to return it for a replacement. Customer Service was apologetic and set the ball rolling for a new one. Hopefully, the replacement will work, out of the box. I might add, this is a first for me. All prior units I purchased from HP always worked, usually without any issues.
Date published: 2023-08-11T00:00:00-04:00
Rated 5 out of 5 by from Printer set up issues So far I really like my HP OJ Pro 9015e AIO. The problem I had in setting up the printer was the ink cartridges. Unlike the older HP printer I had, where the cartridges push all the way into the compartment, these 962 cartridges don't go all the way into the compartment because the compartment doesn't have the same depth. Aparently the people on the help line didn't know that so all new cartridges that were sent to me (and I returned unused) didn't go in either, AND the printer would only accept the initial cartridges for set up that came with the printer in the box.
Date published: 2024-01-28T00:00:00-05:00
Rated 5 out of 5 by from Difficult installation; photos unacceptable Installation was an arduous process, with several errors and starting over. I wouldn't recommend it to anyone. Plus you have to use your phone to install and print. I do all my work on the computer. Also photos have white lines through them which makes them unusable. Text documents print fine.
Date published: 2022-12-26T00:00:00-05:00
Rated 5 out of 5 by from Best printer scanner & there’s a FAX too HP is a quality product excellent customer service they stand behind their product
Date published: 2023-06-07T00:00:00-04:00
Rated 5 out of 5 by from Home or office, copacetic. Very nice printing quality. Sharpness could be a bit better. Printing speed is absolutely satisfying.
Date published: 2023-02-02T00:00:00-05:00
Rated 5 out of 5 by from Nice quality printer Fast and efficient printer
Date published: 2022-11-07T00:00:00-05:00
Rated 5 out of 5 by from It very cheap, and not happy with it! It has not gone well with this purchase. It took many calls to HP to get it set up and Fax did not work, and yesterday, paper jammed and it has stopped working! I would like to return it and replace it with a LASER printer, ASAP, please!
Date published: 2022-06-04T00:00:00-04:00
Rated 5 out of 5 by from Quality of product Very cheaply made, it is all plastic. It is noisy. The quality of printing is ok. Will look at other makes of printers in future
Date published: 2022-07-13T00:00:00-04:00
Rated 5 out of 5 by from AN AWESOME PRINTER I LOVE IT: It’s very good and very quiet while printing. I love it, and I personally recommend it.,
Date published: 2021-12-19T00:00:00-05:00
Rated 5 out of 5 by from Excellent printing, inconsistent performance I have purchased only HP products for many years but this one has me stymied. I cannot maintain a functioning connection with my HP laptop for more than a single session. Sometimes the wifi connection works and HP Smartprint doesn't, and other times it is the other way around. I have become very quick at adapting as needed, but overall it is a pain to deal with.
Date published: 2022-01-19T00:00:00-05:00
Rated 5 out of 5 by from Easy setup The printer was easy to setup on both Mac and PC. The Smart App is easy to use too. We don't print a ton but I did sign up for HP+ and already received my first ink refill. The quality of the print is excellent as well. Hopefully this one last as long as the Epson we had before.
Date published: 2021-08-17T00:00:00-04:00
Rated 5 out of 5 by from Great features I bought it 3 weeks ago just love it it does 2 sided printing hold more paper it does a lot of best things
Date published: 2021-04-01T00:00:00-04:00
Rated 5 out of 5 by from full featured, all-around productivity bought a month ago so far very pleased and I appreciated the help I recieved
Date published: 2021-04-27T00:00:00-04:00
Rated 5 out of 5 by from Good printer that makes a lot of noise I have only had this printer a few days and the printing quality and speed is as good as our last model (HP Officejet Pro 8625) but the 9015e is much louder. A lot of clunks and bangs. The noise it makes is my main complaint so far. It is used in a B&B and during our busy season we print a lot, mostly basic b&w documents with a little color here and there, but the sound really carries when the house is quiet. Also, the output paper tray and/or the "output tray extension" is too short. Printed pages are not stacked flat and neatly, but kind of bunch up at the end at an odd angle.
Date published: 2021-10-30T00:00:00-04:00
Rated 5 out of 5 by from TOO MANY SIGNIN'S REQ'D A GREAT PRINTER. just wish I didn't have to sign every time my page changes
Date published: 2022-01-05T00:00:00-05:00
Rated 5 out of 5 by from Great Machine, low on ink….. Fantastic machine, has done everything it’s designed to do. Printing is crisp, fast, neat double sided operation. Now for my biggest complaint. Ink provided with the machine printed 30 maybe 40 pages before running dry. This is my biggest complaint with HP. They are not in the copier business, they are in the ink business. Have hesitated to join the subscriber program due to intermittent use from traveling. Will buy replacement cartridges first, hopefully replacements have more volume and ink doesn’t degrade or evaporate over periods of non use.
Date published: 2023-06-04T00:00:00-04:00
Rated 5 out of 5 by from UP Office Pro 9015e It was pretty easy to setup, didn’t need much help from online help
Date published: 2023-10-31T00:00:00-04:00
Rated 5 out of 5 by from So far so good I've had this printer now for about a week. Set up, as prior reviews indicated, was relatively easy. I've used all the main functions, but it took a while from when I used it to copy to return to print mode. Nonetheless, the Print and Scan Doctor app, did work and I'm back in business. I'm not yet accustomed to the idea of Instant Ink - not something I've thought about much after years of using just a laser printer with very occasional changes of the toner cartridge.
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of 5 by from Printer window on wrong side
Date published: 2022-09-24T00:00:00-04:00
Rated 5 out of 5 by from Vibration Do not put it on a table that has glass objects on it, as the printer mechanism vibrates and the stuff may get knocked over and fall.
Date published: 2022-04-01T00:00:00-04:00
Rated 5 out of 5 by from Very Nice Printer The OfficeJet Pro 9015e AIO does its job quite well. Nice to have automatic two side printing. Scan speed is much faster than my previous 7 year old HP. Good print quality. The view screen on the printer allows adjustments before copying etc. Holds half a pack of paper. Color photos are very acceptable in quality. So far, no complaints.
Date published: 2022-05-02T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e All-In-One printer is GREAT I am totally satisfied with my new HP OfficeJet Pro 9801e All-In-One printer
Date published: 2022-06-14T00:00:00-04:00
Rated 5 out of 5 by from Great Printer! It is way faster than the printer we use to have, and it is much better quality. I also LOVE HP instant ink!
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of 5 by from Good home office workhorse Good double sided scan and print. Great color.
Date published: 2022-12-23T00:00:00-05:00
Rated 5 out of 5 by from Great Printer I really like my new printer. The printer is the only thing I have used on it.
Date published: 2023-05-12T00:00:00-04:00
Rated 5 out of 5 by from OK Printer I bought this printer to replace one that broke. During setup I kept receiving an error; "One or more cartridges are missing or damaged. Until cartridges are replaced make sure the printer is turned on to avoid damage to printer." That was with the HP cartridges sent with printer. Since we have a few other printers are tried another set of HP cartridges. Still didn't work... this is an issue with the QA process of HP.
Date published: 2023-09-05T00:00:00-04:00
Rated 5 out of 5 by from Great PRINTER!! Very impressed with how well the whole system works!!
Date published: 2022-04-28T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO recent purchase Seems good so far, but we've only had it a few weeks, and only printed a few things. The screen is small and hard to navigate.
Date published: 2022-02-21T00:00:00-05:00
Rated 5 out of 5 by from Impressive Equipment I just received my new printer and it is now in operating mode and so far, I am very impressed with it. It is easy to operate, and although I haven't tried all the features yet, it is easy to understand and I look forward to accomplishing that feat. I am so pleased with this purchase!
Date published: 2021-03-29T00:00:00-04:00
Rated 5 out of 5 by from HP Officejet Pro 9015e Awesome wireless printer and free ink for six months. The printer arrived quickly and was easy to set up.
Date published: 2022-02-17T00:00:00-05:00
Rated 5 out of 5 by from Prints super fast! I bought this product less than a month ago and am very happy with its performance. However, the setup was a bit complicated and sometimes the printer does not print and I have to turn it off and back on.
Date published: 2021-04-02T00:00:00-04:00
Rated 5 out of 5 by from Fantastic!!! This is a fantastic piece of machinery! I can't call it just a printer because it just about thinks for me! It walks you through the setup so anyone can do it! This replaced an older OfficeJet so I knew I'd have quality!
Date published: 2022-02-27T00:00:00-05:00
Rated 5 out of 5 by from Great Printer I got the printer and fairly easy to install, hardest part was getting the instant ink going. I have been able to printer from all my devices anywhere in my house. Stays connected to the internet which was a problem with my last HP printer.
Date published: 2021-03-23T00:00:00-04:00
Rated 5 out of 5 by from Trouble setting up May have great apps BUT Getting this printer set up and working = terrible. Once I set-up software, it kept disconnecting my internet connection. HP support was UNBELIEVABLY TERRIBLE . 30-45 minute waits on phone then disconnected. Reps not able to provide resolutions, one with rooster crowing in background and difficult to hear. Blaming it all on my internet service. HP even disconnected my internet provider inquiry after 25 minute wait . Yes I live in rural internet challenged area YET did not have this problem with my prior HP printer. By this time, unable to return it--ready to throw printer out. After a month, called in an in-home electronic specialist. who spent almost 2 hours trying all types of troubleshoot options. As last choice, he changed something I believe he called speed from 5 HZ to 2 HZ. ............BINGO Printer and internet has been working great since. Seems like something HP tech support should have known. Should have listened to numerous bad reviews re HP set up and support as well as so called "new smart" software!
Date published: 2021-10-13T00:00:00-04:00
Rated 5 out of 5 by from A LITTLE NOISY THIS REPLACES MY OLD HP OF ABOUT 8 YEARS, LIKE THE FEATURES.
Date published: 2021-08-16T00:00:00-04:00
Rated 5 out of 5 by from Very quick My last HP printer copied so slow I hated it. This new one I ABSOLUTELY LOVE IT!!! COPIES SUPER QUICK!
Date published: 2021-04-07T00:00:00-04:00
Rated 5 out of 5 by from Great Home Printer The printer, fax, scanner & copier all-in-one is perfect for the home. Other reviews said it was noisy, I don't think it's any noisier than any other home printers. It can automatically print double side, it is remarkably quick, it can take care of all of your needs.
Date published: 2021-12-31T00:00:00-05:00
Rated 5 out of 5 by from Great Features, works good on our Finance Dept. Love the cost and free shipping of the item.and customer service
Date published: 2021-07-15T00:00:00-04:00
Rated 5 out of 5 by from Would Not Print PDF fills The printer was fairly easy to setup. Would not print PDF files. Took 2 call to help desk to fix the problem. Had to add a software fix.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Printing is great; scanning to email is terrible Printing has worked great, and was pretty easy to set up. But adding email addresses for scanning is disastrous - even with my tech-savvy daughter's help. We still can't get it to work and I have tried several times. I just scan with my old printer because I just don't have time to figure it all out. With my old HP printer, I could just type in my email right on the printer and it would send (and save the address). Not an option on this one.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Good Printer. Good Tech Support Once You Get Tech Pros: Good color and quick printing. Does well with duplex printing. Increasing size of copy still prints in a good likeness. Cons: Screen is tiny. Commands are not intuitive. Much more difficult to figure out than my 14 year old HP that I now mourn. No instructions whatever as to how to do things. First part of setup went well. Second part took hours divided into days as I didn't have the time to sit there for 4 hours at one stretch figuring this thing out. Chat should be discontinued as it is worthless to waste your time even trying it. Once I was able to get someone from tech support they were wonderful and had me up and running in 20 minutes. It isn't just HP that is guilty of not giving consumers the tools to set things up themselves. My problem was that I had a password attached to my email address as I had purchased a computer 2 years ago. The system would not let me in and wouldn't let me go into the system and reset it myself. My question is WHY?
Date published: 2022-02-23T00:00:00-05:00
Rated 5 out of 5 by from I love my printer. The color is vivid and true. I like the option of being able to print 2-sided. The printer meets my expectations. The only thing I would change is the ability to have the ability to feed a single form (for example, a check or form) into the printer without having to load the form into the paper drawer.
Date published: 2021-05-12T00:00:00-04:00
Rated 5 out of 5 by from Great computer for home office! Finally feel like I can work from home without having to go to the office for my printer/ scan/ fax needs. Very user friendly. Would recommend to a friend.
Date published: 2022-02-03T00:00:00-05:00
Rated 5 out of 5 by from Good printer but ... Printing quality is good, but there are times that the HP Smart Printing does not work. I've had to restart the printer on several occasions.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Reaping from your office equipment investments I had done investigation to replace a severely restricted budgeted printer. In fact the cost was low enough to afford two. The grandchildren needed one for schoolwork and ourselves for routine household printing. I purchased a modestly priced HP Inkjet. WHAT A DISAPPOINTMENT! Returned the unit and turned the quest ver to my husband. WINNER, WINNER, CHICKEN DINNER! Fast, relatively quiet, clean features, wonderful display, handles well. Only wish HP would engineer a quality low budget printer in <$100 range
Date published: 2021-06-06T00:00:00-04:00
Rated 5 out of 5 by from Nice features So far it has worked just fine. I am happy with it. I am still getting used to it.
Date published: 2021-10-29T00:00:00-04:00
Rated 5 out of 5 by from HP9010 I have had a lot of trouble with wireless printing until I got my HP9010. I have had no trouble at all connecting from my PC or my iPhone. What a relief.
Date published: 2021-12-02T00:00:00-05:00
Rated 5 out of 5 by from A very good home office or family printer. It is a good printer for the price. It is enough printer for anyone not printing many pages daily and should work well for almost any home office. It prints reasonably good prints of photographs but not the fines at quality nor is it the fastest all in one printer. It is very easy to use and the HP smart software is very easy to learn and use. Much improved from printers of the past.
Date published: 2022-01-21T00:00:00-05:00
Rated 5 out of 5 by from Great All-in-One Love the duplex scanning and printing feature - an added plus! We do feel you need to be careful with when changing out paper and envelopes as the tray is lighter weight than previous models. Paper jams are a rare but a breeze to access!
Date published: 2021-08-20T00:00:00-04:00
Rated 5 out of 5 by from Better than expected and perfectly compact Thus far this has been the most efficient printer for this price range. Quality of the print looks great.
Date published: 2022-01-17T00:00:00-05:00
Rated 5 out of 5 by from A must have We highly recommended this all in one. Quiet when printing, clean prints.Holds alot of paper. Easy set up
Date published: 2021-03-27T00:00:00-04:00
Rated 5 out of 5 by from Thank you Appreciated the time and knowledge of the repersantive that helped me make the selection of printer. The ink cartridge ls do not seem to last very long and cerate a lot of waste. So far so good. Does not print on waterproof lables.
Date published: 2022-01-09T00:00:00-05:00
Rated 5 out of 5 by from No headaches We needed a printer badly. I needed one that was also a scanner, copy machine and fax and worked quick without a fuss. This gets straight to the point, I love it. The quality is good. I’m not printing photo albums so I’m not sure how the quality would be for that but again, what it need it to do, it handles it well. The app is easy and prints from every device.
Date published: 2021-04-25T00:00:00-04:00
Rated 5 out of 5 by from Love HP Great customer service Staff is very friendly and helpful I am always satisfied Love my new printer Works well so far
Date published: 2022-01-03T00:00:00-05:00
Rated 5 out of 5 by from Great product It has most of what you need in a home printer. I like that it is wireless and you can print from phone
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from Do NOT Recommend I don't know if the problem is with this printer or my (clearly unwise) decision to sign up for HP+, but after just one week I am getting the error message "Printer Cannot Print" with no apparent solution on HP Smart or the HP website. The error on the printer directs me to HP Smart for more details, but lo and behold, all HP Smart does is repeat (pretty much verbatim) the completely unhelpful message from the printer. This experience has also helped me realize that there is no way to get real customer care for HP products. Very disappointing experience - I will be making every effort to return this product and I am definitely never signing up for HP+ again.
Date published: 2023-01-26T00:00:00-05:00
Rated 5 out of 5 by from Solid home office printer This is my 3rd Office Jet Pro -with each version the construction feels a bit cheaper and louder. It does have a quiet mode but then it is slow. I love the Instant Ink option and feel it is a good value. the 9015 doesn't hold as much paper and the copies aren't always caught by the 'stopper' and end up in the floor out of order. Quality of print is good and it is a smaller footprint on the desk. So overall it will do what I need it to do -
Date published: 2023-03-24T00:00:00-04:00
Rated 5 out of 5 by from Frustrated I bought this to replace my HP Officejet Pro 8600 series printer. The quality is okay although I miss the larger scanner plate of the 8600. I am disappointed that it was not emphasized that I could not use Instant Ink or other features without having Windows 10, even though the box says Windows 8 is still an option. So it does work on that and my Linux but just without using the 'HP Smart' package features. They could have let you download the prior drivers but they are in bed with Microsoft in just pushing you to upgrade. Getting questions answered by HP is a frustrating and generally pointless exercise and the built-in programming choices annoying. For example, the printhead went bad on my old machine but that made the entire product unusable instead of continuing to let me use it as a scanner or copier to my computer or emails. Now they are running me through all sort of garbage just to send this review. i.e. Wasting my time.
Date published: 2023-01-16T00:00:00-05:00
Rated 5 out of 5 by from Set up Hard to set up
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of 5 by from Good experience Very easy to install and use right away
Date published: 2023-05-26T00:00:00-04:00
Rated 5 out of 5 by from good printer So far so good. I love that I can receive faxes without a landline. The print is clear. Photos don't print very well as they are too smudgy. Otherwise, I'm really enjoying my new printer. My last HP worked great for 9 years with no problem. Out of nowhere, the printhead had problems. Same with my previous HP printer.
Date published: 2022-11-23T00:00:00-05:00
Rated 5 out of 5 by from Excellent Printer Great printer, no issues. Setup was very quick and smooth.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from So far so good Setup was easy. So far performing as expected.
Date published: 2023-01-25T00:00:00-05:00
Rated 5 out of 5 by from The Good and the Bad Easy to set up and use. However, experiencing issues with multiple pages feeding and misfeeds. Probably will have to return this for a replacement,
Date published: 2023-10-13T00:00:00-04:00
Rated 5 out of 5 by from I love my printer I love my hp printer. I got a new printer because hp sent me an email saying my old printer is no longer supported even though it has no problem. Immediately i got the email, the printer stopped printing colored. When i print in black and white, everything is fine, but when i print in colored, the print comes out terrible. I mostly print colored. I have to replace the printer. Right now, i haven't used all the printer capabilities to give a full review, thats why i gave it a 3star. When i am able to use all its capabilities, i'll update. For now, everything is going smoothly.
Date published: 2024-01-14T00:00:00-05:00
Rated 5 out of 5 by from Horrible experience Stay away from the 9015e. I replaced a 12 year old HP printer with the 9015e in April 2022. It worked great until the first cartridge needed to be replaced. I ended up having to replace all of them because it kept coming up that the next cartridge was empty. The next time I had an empty cartridge message, I took a picture of the ink levels before I changed the cartridge and it showed only one empty cartridge but again, I had to replace them all to make it work. After many hours on the phone with HP support, I received a new printer to only have the exact same issue again. I have spent $400 on ink, most of which will now be thrown away because the printer says they have been previously used or counterfeit.
Date published: 2023-01-27T00:00:00-05:00
Rated 5 out of 5 by from Works well So far so good… Needed help from HP support setting it up since I’m a little handicapped with all this. But when it becomes the least problematic I immediately and don’t wait and call HO and they always get the job done professionally.
Date published: 2024-01-26T00:00:00-05:00
Rated 5 out of 5 by from great printer great printer
Date published: 2023-09-26T00:00:00-04:00
Rated 5 out of 5 by from HP Printers are a Breeze HP printers are easy to install and use> Reliability is keyword
Date published: 2023-02-21T00:00:00-05:00
Rated 5 out of 5 by from Hope this unit lasts more than 2 years Easy setup once you link with website and works like earlier model
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from Good printer, scanner,copier, fax Works good, quick printing but noisy
Date published: 2023-05-08T00:00:00-04:00
Rated 5 out of 5 by from Slow printer I thought i waas upgrading to a fast printer and this printer is slow!!
Date published: 2023-03-16T00:00:00-04:00
Rated 5 out of 5 by from Prints great, install was awful It prints great but was horrible to install. I was forewarned by another customer but the price was great. Unfortunately, it cost me another 200 dollars to get it installed to run with my other technology. Not exactly a happy day.
Date published: 2023-01-15T00:00:00-05:00
Rated 5 out of 5 by from New Printer Love it so far
Date published: 2022-10-09T00:00:00-04:00
Rated 5 out of 5 by from A complete upgrade!! So far so good
Date published: 2024-01-16T00:00:00-05:00
Rated 5 out of 5 by from Great mid-range printer for someone who doesn't need to change the paper a lot. Needed to upgrade my printer as the old one is starting to show signs of wear and tear. Setup is easy out of the box. My one complaint has to do with the paper tray. There is no way to open the paper tray without closing the output tray. And then when you forget to re-open the output tray, your paper goes flying to the floor. This would not be a problem if I wasn't changing the paper a minimum of 4 or 5 times a day. Also wish the display came a little further out to be easier seen when standing next to the printer vs sitting in a chair. Neither of those really impact the performance of the printer, which operates just fine. I've used this printer doing color copies, as well as 2-sided copies on multiple occasions and have had no issues with either.
Date published: 2022-10-05T00:00:00-04:00
Rated 5 out of 5 by from Difficult to set up Difficult to set up (your representative could not figure out how to get it to work for 45 minutes) and it is very noisy.
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of 5 by from Once Installed At Homr Great.....Getting There Is a nightmare Stop and start setup required Tech Service to interpret, but had succes afterone hour.
Date published: 2023-04-24T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer for the price The print speed is more than adequate for my printing needs and the duplex scanner works very well. It is an excellent choice for the price that combines speed with quality of printing that is more than adequate for home or small office use.
Date published: 2023-07-01T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO I am pleased with the features of my printer. It does what I need and more.
Date published: 2024-02-10T00:00:00-05:00
Rated 5 out of 5 by from Easy to use Easy to use
Date published: 2023-02-05T00:00:00-05:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e printer This is an excellent printer, It does everything I need.
Date published: 2023-06-20T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO It was easy to set up and works just as I had hoped.
Date published: 2023-07-03T00:00:00-04:00
Rated 5 out of 5 by from Excellent print quality Needed techie help to get my new printer properly connected with my Apple OS 12.6.3, but once set up, it prints beautifully. Copied a detailed ordinance map with true colors and even the tiny, tiny print was readable.
Date published: 2023-02-16T00:00:00-05:00
Rated 5 out of 5 by from Good machine but ridiculous setup! Set up was ridiculously tedious and no reason for it to take so long. Customer service was a joke!
Date published: 2023-02-06T00:00:00-05:00
Rated 5 out of 5 by from Beware paper tray design flaw The paper tray is a poor design. The width of the paper can be adjusted in the tray, but the length can not be adjusted in a permanent way. Frequent "paper tray is open" errors abound and multiple sheets feed when printing due to diagonal tray arms. I would buy another tray, but a design flaw is a design flaw.
Date published: 2023-03-12T00:00:00-05:00
Rated 5 out of 5 by from Great product! Printer & Self healing wifi work great. Lost power & WIFI was back within a few minutes of power coming back on. Had 3 HP Printers, since 2005. with no issues. Would not consider any other options.
Date published: 2023-05-24T00:00:00-04:00
Rated 5 out of 5 by from excellent printer excellent printer. WiFi remote feature a plus.
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from 9015e great pictures. but the panel is very hard for me to read. small text. soft fingers make it a bit hard to select. and the printer is connected to the web but i cant seem to get the instant ink. looks like yellow is almost gone already. and no fax speed dial on the computer like on my 8600
Date published: 2023-12-15T00:00:00-05:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e printer very fast printer with a very good quality print
Date published: 2024-02-02T00:00:00-05:00
Rated 5 out of 5 by from Hp 9015e Printer This printer is great and the speed of the printer is good
Date published: 2024-01-04T00:00:00-05:00
Rated 5 out of 5 by from 9015e All-In-One Printer Printer arrived on time. Setup was fairly straight forward if you followed ALL the instructions as required. After set up, Setting the preferences and printing was easy to complete. Print quality was very good for both black and white and color. Have not printed any photo's yet. I would definitely recommend this printer for home/small office use.
Date published: 2023-05-26T00:00:00-04:00
Rated 5 out of 5 by from Too difficult to set up Too difficult to set up. I have had to call the tech department twice. Once to get it on Wifi and another time to get it to scan to my email. I have set up other printers before and don't understand why this was so difficult. The technicians were very nice and helped me out but I was on the phone for almost 30 minutes each time and each time they had to take control of my computer to get it done.
Date published: 2023-01-18T00:00:00-05:00
Rated 5 out of 5 by from Don't purchase this printer Never works without reinstallation of printer. I'm sorry I purchased it! I spend more time talking with customer service than working!
Date published: 2023-05-03T00:00:00-04:00
Rated 5 out of 5 by from Should be fully functional out of the box Had to contact service in order to get all the features to work. CS was on phone for close to an hour. Finally got it to work after installing additional items to the software.
Date published: 2024-01-20T00:00:00-05:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e All in one printer I don't like the All in One 9015e that you sent to me. I have trouble using the FAX Function and over-all I'd much rather have my older HP All in One that you said you couldn't help me to fix it.
Date published: 2023-05-27T00:00:00-04:00
Rated 5 out of 5 by from New and Improved Printer I purchased this printer because my previous printer, though it was not a year old, was not working up to it's standards. Now that I have a new printer the HP OfficeJet Pro 9015e All-in-One Printer, which works very well and it's quiet and fast. It also stores more paper then my last printer. It's smaller in size, but very much powerful.
Date published: 2023-09-28T00:00:00-04:00
Rated 5 out of 5 by from Evaluation of 9210e This was a simple process and install. HP was there for me the entire way and the printer works perfectly
Date published: 2023-11-15T00:00:00-05:00
Rated 5 out of 5 by from Easy to set up, has all the functions i need Easy to set up, has all the functions i need
Date published: 2024-02-08T00:00:00-05:00
Rated 5 out of 5 by from Love this pro ter We are enjoying our HP printer. . Easy to assemble and LOVE the fact it is wireless. We are collecting paperwork for tax season and this printer makes it an easy process. Highly recommend
Date published: 2024-02-09T00:00:00-05:00
Rated 5 out of 5 by from Cartridge issues The ink cartridges can shoot out like a bullet and can damage the carriage of the printer. There is no info on loading the cartridges in any order to stop this from happening.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Great Printer but just read my review. The only reason I give this a 5 star rating is because by far HP Printers are great printers, however what upsets me the most is them making you buy a new printer, when they will no longer support the printers that you have and are still in great working order. That is so unprofessional of them. I had an 8600 pro, worked so great, and now I cannot even use the printer because it isn't compatible with new operating systems, and won't even connect with routers. I loved that computer, and it was in perfect shape! honestly the best computer I have ever had, and honestly this computer isn't the same as they say it is. Sorry HP you let me down.
Date published: 2022-11-08T00:00:00-05:00
Rated 5 out of 5 by from Perfect Home All-in-One Printer Great printer from HP once again.
Date published: 2023-04-24T00:00:00-04:00
Rated 5 out of 5 by from Junk! I bought this printer less than 3 weeks ago and it never scanned or copied without a dark 3in multi-colored band. Now HP gave me a hard time about replacing it. Come on! Also, I bought it in December and warranty started in July - six months before I bought it! Come on! Whassup HP? Bad! Very Bad!
Date published: 2023-01-07T00:00:00-05:00
Rated 5 out of 5 by from Very good for the cost for small business It is fast , holds a lot of paper and ink refills automatcally very efficient.
Date published: 2022-07-14T00:00:00-04:00
Rated 5 out of 5 by from HP printer I hesitate to give 5 stars because the printer seemed to freeze up and wouldn't print and I couldn't shut it off so I had to unplug it and plug back in and then it worked. I hope it doesn't continue to do this.
Date published: 2022-03-25T00:00:00-04:00
Rated 5 out of 5 by from Awesome Thanks for this wonderful product,? I have nothing but praise for this printer, I still have received my free 6 month of ink cartridges
Date published: 2022-08-15T00:00:00-04:00
Rated 5 out of 5 by from Sound machine - some minor drawbacks I've had this for a few weeks. Bought it for my home office. I have a few Apple computers and the usual array of phones and devices. Getting set up was slightly challenging as some of the documentation was different than described, and I had just moved into our new home and the wifi was poor. Fortunately I didn't need to print to the machine at first. There was also an issue with the mobile app initially, I don't recall exactly as it's been a few weeks. However, a few tries and cups of coffee and we're off and running. I've been able to print from everything. Print quality is good. Scanner is fine. I haven't tried to print anything in fine detail or any photos yet. Just some copies, and a few presentations. I read that this can be used for faxing as well, I guess like most MFC, however I am not sure if I will ever need that feature.
Date published: 2021-10-01T00:00:00-04:00
Rated 5 out of 5 by from Good Printer /Scanner for the Money This is probably my 5th or 6th HP Printer in the last 20 years. They last 3 or 4 years and then need to be replaced. The printer is easy to connect (I use wireless), prints fairly quickly, great print quality but mostly anymore I use it for scanning. This printer does a great job of scanning. I have never used the fax so I have no opinion on its capabilities.
Date published: 2021-11-17T00:00:00-05:00
Rated 5 out of 5 by from So far, So good! We've only had this printer hooked up for a week, but so far it works exactly as expected. Pleased with the purchase. The only thing I'd change is the color. The appearance of this printer is dated and makes it look old fashioned (even our two teenage kids noticed the dated design). I prefer the sleek black look. Other than that, it's a good printer thus far.
Date published: 2021-05-20T00:00:00-04:00
Rated 5 out of 5 by from Don't Buy This Printer! This is a color printer, but I am unable to get this function to work, it will only print in black and white. I tried the HP website troubleshoot the issue without success. I would not recommend this printer.
Date published: 2021-10-13T00:00:00-04:00
Rated 5 out of 5 by from disastor absolutely horrible 10 days and 20 hours of help and still not working
Date published: 2021-12-22T00:00:00-05:00
Rated 5 out of 5 by from Not 1, but 2 9015e’s We had a HP 8600 for about 10 years. Plus a much cheaper Canon that lasted about 4. Ironically, BOTH conked out about the same time (printer heads I think). We did our research and bought, not 1, but 2 9015e. One for upstairs, one for downstairs. So far, all is well.
Date published: 2021-12-03T00:00:00-05:00
Rated 5 out of 5 by from Great Printer I just bought it a few weeks ago. Everything seems to be working fine. My previous printer was an HP as well. It lasted about 5-6 years. So, I am looking forward to this one lasting for quite some time.
Date published: 2021-09-05T00:00:00-04:00
Rated 5 out of 5 by from Not worth the money I bought this printer as I have been a loyal HP customer for years. Computers and Printers. I had to replace my last printer as it would no longer communicate with my HP computer and HP Tech support could not fix it. So bought this one. It was flimsy, ink cartridges would not stay in and never could get it to set up because of that. So sent it back and will never buy another HP product again. Their quality has gone down hill and getting up with Tech Support is a trial in itself.
Date published: 2021-04-19T00:00:00-04:00
Rated 5 out of 5 by from Simply better that the rest. As with the prior seven HP printers I have owned, this one is also exceptional. Install was simple and quick, output is wonderful.
Date published: 2021-05-16T00:00:00-04:00
Rated 5 out of 5 by from Compact size, Mighty Machine! Purchased this All-in-One recently and haven’t yet discovered all of its features. However, I do like the fact that it is more compact than my previous 8610 model and came with 6 months of free ink. It was packaged extremely well and directions for set-ip
Date published: 2021-03-22T00:00:00-04:00
Rated 5 out of 5 by from Convenient printing from the phone Works very well! The set-up was quick and effortless. We especially love being able to print from our phones.
Date published: 2022-01-10T00:00:00-05:00
Rated 5 out of 5 by from HP never disappoints I haven't tried all of the functions of this new printer, but what I have has not disappointed. I'm eager to email directly to it and try to fax from it.
Date published: 2021-04-22T00:00:00-04:00
Rated 5 out of 5 by from Overall great printer I received this printer as a free product for a trial. Upon its arrival I was very excited to get started as I use my printer daily. Right out of the box it was easy to get started just a plug-in of the power, insertion of the inks, a download of the app, set up of the Wi-Fi, and we were off and printing. The printer was easily connected to the cloud and made printing from all of my devices in my home, cell phone, and other laptops connected to my network very easy. The printing was fast, the colors were crisp and scanning was a breeze. If I must give one negative, I can say it is that the printer is very loud however that is not really an issue especially when printing from another room. When comparing to my previous printers, this printers ability to connect to the network was far superior to them. Initially, setting up the email for the scanner was a bit difficult but not something that can’t be accomplished. If I were to change anything about this printer it would be increasing the ease of this process. Currently the printer is set up in my office but as I stated it can be used from virtually anywhere as long as the device is connected to your cloud or network. I have mainly used this printer for printing reports, spreadsheets, and even images. All were top-quality and vibrant with coloring.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from New printer faster… but… I loved my HP All In One 8600. But after years of service it couldn’t Auto feed properly. Bought new HP 9200 but disappointed that it’s built w more plastic, unable to print from my old Quicken program! Have to keep old 8600 to print checks but use new 9200 for all else!
Date published: 2021-07-12T00:00:00-04:00
Rated 5 out of 5 by from I like the printer Colors are close to laser jet quality
Date published: 2023-10-07T00:00:00-04:00
Rated 5 out of 5 by from Heavy duty printer Good printer had exact same model before
Date published: 2022-10-03T00:00:00-04:00
Rated 5 out of 5 by from Research before purchasing Makes loud noises. My previous printer printed more pages per minute than this new printer which I don’t like.
Date published: 2022-03-05T00:00:00-05:00
Rated 5 out of 5 by from Hp printer Compact printer , easy to set up and use . Great for small businesses
Date published: 2022-07-28T00:00:00-04:00
Rated 5 out of 5 by from New printer works wonders Once set up; it is working good in all areas. We are happy with it.
Date published: 2022-09-11T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer for Printing and Scanning This printer is very fast, performs beautifully, and has worked perfectly from its initial setup. I love the two-sided scan feature. The best printer we have had.
Date published: 2022-07-15T00:00:00-04:00
Rated 5 out of 5 by from HP 9015e Great printer. It also scans and fax. Relatively easy to set up. Written instructions included need to be updated.
Date published: 2022-07-15T00:00:00-04:00
Rated 5 out of 5 by from 9015e software drive package (HP Smart) The HP Smart software does not seem to handle the supposed OCR capabilities that this printer is supposed to have.
Date published: 2022-05-09T00:00:00-04:00
Rated 5 out of 5 by from Always a good decision when buying an HP product. Very easy to install. Works great! Happy with my purchase.
Date published: 2022-07-27T00:00:00-04:00
Rated 5 out of 5 by from My old HP printers were better I’m not pleased with this printer. It is loud — much louder than my last two HP printers. It sounds clunky like something is broken, but it isn’t. And it does not scan 11x14 like my old HP printer. And it frequently “needs attention,” making printing unreliable.
Date published: 2022-09-05T00:00:00-04:00
Rated 5 out of 5 by from ok printer ok printer the auto feed is a little wonky and the display is small and does stay in the up postion when you touch it it goes back to the vertical spot
Date published: 2022-05-01T00:00:00-04:00
Rated 5 out of 5 by from Mac Users with Monterey OS-This is what you need! I was challenged when my MacBook Pro upgraded its OS to Monterey 12.4. After numerous searches online, I decided to try reaching out to HP directly for assistance. Within minutes the 9105e was identified as compatible and met my personal/business needs. It took maybe 10 minutes to set up! It's a fantastic purchase and high quality!
Date published: 2022-07-14T00:00:00-04:00
Rated 5 out of 5 by from Printer It does the job for my classroom. I run multiple class sets daily.
Date published: 2022-03-20T00:00:00-04:00
Rated 5 out of 5 by from Get more than you pay for… Great printer with excellent features. The print is clear and crisp; photos are very realistic.
Date published: 2022-06-14T00:00:00-04:00
Rated 5 out of 5 by from Very Good Printer! It is very reliable and responds quickly. I have 2 of these printers. Because the first one performed so well, I just purchased another one just like it for our beach house. Very pleased and satisfied with this printer.
Date published: 2022-08-21T00:00:00-04:00
Rated 5 out of 5 by from Outstanding Features and Performance. Great printer It does so many things so well, especially printing and copying.
Date published: 2022-05-02T00:00:00-04:00
Rated 5 out of 5 by from Return I ordered this printer because my scanner was not working on my old HP printer. The day before I received this printer my old printer started scanning again. I do not need this printer and would like to return it. I have not opened the box and it is still sealed. What do I have to do the return it?
Date published: 2022-08-01T00:00:00-04:00
Rated 5 out of 5 by from Good print quality but . . . Print quality is good. Printer is very, very slow printing some kinds of documents (detailed spreadsheets for example). Paper drawer is more difficult to access than in previous HP printers. Software has proven to be quirky, requiring several re-installations. Printer suddenly, without apparent reason, is unable to scan to the computer on the network, requiring a reinstallation. HP Print and Scan Doctor is basically a simplistic joke, in my opinion.
Date published: 2021-05-15T00:00:00-04:00
Rated 5 out of 5 by from Amazing Value! Love the wireless connectivity and top quality prints. Does everything an full size office printer does but better. Love this product!
Date published: 2021-08-13T00:00:00-04:00
Rated 5 out of 5 by from Number 1 for All in one I love my HP all in one, super fast printand faxing
Date published: 2022-04-28T00:00:00-04:00
Rated 5 out of 5 by from bad printing it's not printing correctly, it hasines across the page
Date published: 2022-05-17T00:00:00-04:00
Rated 5 out of 5 by from Awful My previous Jp scanner was significantly better omg never again
Date published: 2022-08-29T00:00:00-04:00
Rated 5 out of 5 by from Definitely recommend this printer Easy setup, good printing and scanning speeds, good value.
Date published: 2021-01-25T00:00:00-05:00
Rated 5 out of 5 by from Ease of Use - Sets its self up Take it out of the box, put in paper, turn it on, configures itself, start printing, copying, & scanning.
Date published: 2021-03-13T00:00:00-05:00
Rated 5 out of 5 by from Good printer, good support Printer works great out of the box. The only problem I had is the scanner wouldn't pick up the paper for 2-sided scanning and the copier had the same problem. Once I called HP support I got great help, I had to clean the rollers. I was skeptical that cleaning rollers on a new printer would help, but it did the trick.
Date published: 2020-12-11T00:00:00-05:00
Rated 5 out of 5 by from working great no worries with this purchase, I have always stuck with HP products they offer great service , techs are very helpful
Date published: 2021-02-10T00:00:00-05:00
Rated 5 out of 5 by from Great Printer Great printer with great color. Easy to set up and use and works great as a printer copier or scanner.
Date published: 2021-01-20T00:00:00-05:00
Rated 5 out of 5 by from Great printer. Easy setup. Ordered this printer after my previous HP printer died after 14 years of use. Easy setup to connect wirelessly with my computer and wired to the phone. Setup instructions were clear and concise.
Date published: 2021-02-17T00:00:00-05:00
Rated 5 out of 5 by from Great Printer! I bought the Officejet Pro 9010 to replace my Officejet Pro 8710. I am so glad I did. This is more streamlined and easy to use, especially with the Instant Ink option. The representative that helped me did all the work. I am very pleased with this purchase!
Date published: 2021-03-01T00:00:00-05:00
Rated 5 out of 5 by from Connecting issues I bought this a week ago and haven't printed a page
Date published: 2020-11-26T00:00:00-05:00
Rated 5 out of 5 by from Printer works great!! Printer arrived fairly fast. Works great and love the ink subscription.
Date published: 2021-02-15T00:00:00-05:00
Rated 5 out of 5 by from My new HP printer The paper tray that receives the printed page is NOT large enough! If I don’t put a very paper clip on the end of the tray all the printed pages end up on the floor.
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from great features i have had this printer fore about two weeks and its great
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from HP Smart app not so smart! The HP Smart App wouldn't work with my Windows 10 laptop. I spent 2 hours on a Saturday night with HP's support team, uninstalling and reinstalling the app, resetting my router, doing a factory reset on the printer itself. Nothing would work. Two days later on another call with support, they finally let me know that I could bypass the HP Smart App and just use the Windows settings (Devices and Printers) to connect to the printer directly. No other app necessary. Printer works fine now. No need for the HP Smart App.
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from printer 1509e Don’t know. The printer wouldn’t line up with my computer and will shortly be returned.
Date published: 2020-12-13T00:00:00-05:00
Rated 5 out of 5 by from Easy setup; nice printer My new printer was so easy to set up with the guide. It does a great job printing, but I do miss having a physical manual rather than the online type.
Date published: 2021-03-11T00:00:00-05:00
Rated 5 out of 5 by from Fast! Great quality! I bought this about a month ago. Have used the scanning and printing features. Works from all devices so far and is easy to use. Fast printing, easy double sided printing, and good quality scanner.
Date published: 2021-03-10T00:00:00-05:00
Rated 5 out of 5 by from Great print quality but noisy with slow scanning I really like this printer except for the two minor complaints mentioned in my title. I have a single-function Brothers scanner that scans documents much more quickly than this printer, but the scanning speed is not a huge problem for me and I like having a multi-function printer. I’ve always bought HP printers and have generally been happy with them. I especially like the InstaInk option that relieves me of having to monitor my ink usage and worry about running out. I also like the fact that, on this printer (unlike my old HP printer) the access door to the ink cartridges is on the front of the printer, since I have limited space to open the top. Overall, this printer is reasonably priced and works very well. It ranks the highest among multi-function inkjet printers on Wirecutter (New York Times product review column).
Date published: 2021-10-17T00:00:00-04:00
Rated 5 out of 5 by from Amazing HP OfficeJet printer. Fast and reliable Extremely functional and reliable HP printer. Ink-jet. Incredibly fast on printing, copying and scanning. Very effective for my home-office needs and for remote-schooling for the family.
Date published: 2021-08-16T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer-scanner-copier This model is a terrific replacement for an older discontinued model that I liked but left behind when I moved to a new location. It is much more compact than the earlier model so takes up less space in your office area. The HP Smart software works very efficiently for all functions. This product is a very good value and an attractive add to your office setup,.
Date published: 2021-09-15T00:00:00-04:00
Rated 5 out of 5 by from Works great! Good functionality wifi works great with ios or windows devices.
Date published: 2021-07-14T00:00:00-04:00
Rated 5 out of 5 by from HP Printer Replacments I like the printer disappointed I had to replace my prior HP 8100 printer but this one so far is what they said it was and could do
Date published: 2021-11-30T00:00:00-05:00
Rated 5 out of 5 by from Love Hp So far. It is working just as I expect an HP product to work! I wasn't sure about instant ink when I signed up with my last printer, but it really was easier and cheaper than buying ink from the store!
Date published: 2021-11-12T00:00:00-05:00
Rated 5 out of 5 by from Mixed blessing This printer is functioning fine, although it took some doing to get it set up properly. The paper tray sticks out but seems to work fine that way. The software is a bit confusing. The whole printer is lighter than my previous 8610, but seems much cheaper - it's all plastic. Hardly any metal parts at all.
Date published: 2021-06-12T00:00:00-04:00
Rated 5 out of 5 by from Quick Printing and LOVE the Smart App! I received a free HP Officejet Pro 9015e Printer to review and have been using it daily now. I am not that technical and have struggled with setting up printers in the past so I loved that the printer was pretty easy to set up and the directions were straight forward. I work from home and I mostly print work documents with the occasional package returns. The printer comes with 6 months of free ink, which was a great bonus and I was able to start using it immediately. Since I work from home, I am not ALWAYS sitting at my desk as I like to have a change of scenery and can read and respond to emails from my phone and this printer has a Smart App that allows you to easily send documents to be printed, scanned, or copied. I love this feature because sometimes when just using the print function on my phone my printer does not always pop up on my phone to print, so with this Smart App it works every time! As far at printing quality, it works great for my printing needs and it prints QUICK. I am either printing excel spreadsheets or lengthy word documents and the printer handles both document types perfectly and also offers double sided printing, which is especially great when I am printing something extremely long. I think HP did great making this All in one printer, especially with more people working from home, this printer checks all the boxes of functionality, overall looks ( I love that its the perfect size, not too bulky, and not an eye-sore), and performs great. If you are looking for an all in one printer with great features and easy to set up and use then I highly recommend this one. If you are unhappy they also have a great 30 day exchange or return period!
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Works As Advertized I got this two months ago and I am very happy with its operation.
Date published: 2021-07-01T00:00:00-04:00
Rated 5 out of 5 by from Not worth the money It is far inferior quality compared to my 8640. It is slower and doesn’t have a paper guide on the end.
Date published: 2021-11-25T00:00:00-05:00
Rated 5 out of 5 by from GREAT PRODUCT I have used HP products for years and this new one is continuing their great quality.
Date published: 2021-07-02T00:00:00-04:00
Rated 5 out of 5 by from Great value, easiest install ever. I have had great success with this product and co to use HP products
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from Over the top Easiest purchase I have ever made. Quick easy and best price delivered on time
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from mr wifi unworkable either net conneted with great difficuty.
Date published: 2021-11-13T00:00:00-05:00
Rated 5 out of 5 by from Decent printer with a few quirks It is a decent printer, but there are a few quirks. The driver it installed is for a 9010 not for 9015e. HP Smart worked at first and now stopped being able to recognize my printer. My printer is working fine. I can print to it wireless. It is just HP Smart that is messed up. I tried reloading HP Smart multiple times to no avail. I reinstalled my printer multiple times to no avail. This is my 5th All-in-one HP printer in the last 20 years. This one is of lesser quality than the predecessors, and the paper tray is not as sturdy nor as easy to setup for different paper sizes as my past HP printers. Time will tell if it has any durability.
Date published: 2021-04-08T00:00:00-04:00
Rated 5 out of 5 by from Good looking copies but noisy The printer prints a nice, crisp-looking page but is very noisy.
Date published: 2021-07-05T00:00:00-04:00
Rated 5 out of 5 by from Good Home Printer with easy to use features Good home printer. Live support and online updates very helpful.
Date published: 2022-01-20T00:00:00-05:00
Rated 5 out of 5 by from so far it has been working as expected I bought the printer 2 months ago and it is much better than the ENVY printer. so far i do not have any complains with its performance
Date published: 2021-08-10T00:00:00-04:00
Rated 5 out of 5 by from 9015e not related to HP8725! Print quality poor about 50% of the time. The printer will stop saying paper is jammed. I check, open the top, move things, no paper found. When I have time I will call about Warranty. Good thing my HP 8725 is still running strong.
Date published: 2022-01-19T00:00:00-05:00
Rated 5 out of 5 by from Very Reliable I bot this as replacement for previous HP which worked for 5 yrs without repair needed. This is even better in performance and uses less copier ink and produces vivid color copies. Highly recommend all HP products; Bob Kemmerer
Date published: 2021-06-28T00:00:00-04:00
Rated 5 out of 5 by from Great home office machine Machine works great for the home office with easy two sided printing and great for scanning.
Date published: 2021-04-03T00:00:00-04:00
Rated 5 out of 5 by from Great All-in-one ink jet printer! This all-in-one printer delivers well in all of the features - duplex scanning, copying, duplex printing. Very easy setup, and ready to use in minutes.
Date published: 2021-12-03T00:00:00-05:00
Rated 5 out of 5 by from Plug and play fast, reliable, quiet and easy to set up and use across all my devices
Date published: 2021-09-20T00:00:00-04:00
Rated 5 out of 5 by from great product I bought this item because of your representative subjection i am very satisfied with your product
Date published: 2021-03-31T00:00:00-04:00
Rated 5 out of 5 by from CEO The 9015e will not scan to HP P.C. Pavilion 23 with USB chord. HP wants scan to be done with Wi-Fi to make inkjet income stream.
Date published: 2021-06-14T00:00:00-04:00
Rated 5 out of 5 by from worst printer I ever had! Never could get it to work with all its functions and after spending almost five hours with various tech people, I boxed it up and returned it to the store, Good luck if you buy this one. Have been happy with my previous three HP printers, but not this one.
Date published: 2021-12-10T00:00:00-05:00
Rated 5 out of 5 by from Great printer for my needs I love this printer, but I had a hard time hooking it up....I didn't understand the instructions
Date published: 2021-06-08T00:00:00-04:00
Rated 5 out of 5 by from Good feature, good price I needed All-in-one features that also have great photo printing capabilities. This one works well.
Date published: 2021-09-09T00:00:00-04:00
Rated 5 out of 5 by from DEFINITELY FASTER THAN THE 8030 PPM I purchased a second printer for my home.network to ensure both me and my working spouse had print access and speed to expedite print outputs at same.time throughout the day.
Date published: 2021-06-15T00:00:00-04:00
Rated 5 out of 5 by from 9015e is Buggy, Printer Refused to Print I bought this printer 4 weeks ago and had to return for a replacement when the feeder/scanner would not work. The replacement printer worked fine for a week. Then I got "Printer Cannot Print" (anything!) and was directed to my account information. Called technical support and found out that HP Operations had programming issues with this new model that would take a week to fix. Meanwhile, sensitive copying/PDFing tasks that I needed to do were hanging. Got no sympathy. Spent a good amount of money to get done what I bought this machine to do. Suddenly it works! No email or phone call. No make-good offers. Wow.
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from A breeze to set up this printer Just got my new 9015e all in one printer, and so far its working pretty good. Intstantly connected with WIFI, I have not used scan yet. But my last printer which I only had 3 months would not scan. Although I have not used scan yet, I think because the set up process was so easy, scan should work as well.
Date published: 2021-08-14T00:00:00-04:00
Rated 5 out of 5 by from Lightning Experience ! I've had this product for over a month now and I couldn't be happier. Such convenience at finger-tips.
Date published: 2021-04-14T00:00:00-04:00
Rated 5 out of 5 by from Review of HP OfficeJetPro 9015e all-in-one printer The quality of the printer is excellent. However, it is difficult to remove the paper tray to re-load or change paper.
Date published: 2022-02-16T00:00:00-05:00
Rated 5 out of 5 by from Great Product! I LOVE this printer and the HP+ app!!! This was incredibly easy to connect to ALL of my devices (which are all Mac, so I've had issues in the past which makes it even more impressive!) It also has all of the feature I wanted, especially double sided printing and copying. Very impressed and happy with my choice!
Date published: 2022-01-28T00:00:00-05:00
Rated 5 out of 5 by from Awesome networked printer! a NIGHTMARE to set up. The printer replaced an older HP networked printer, and has performed flawlessly since the set up was complete. However, it was dreadfull to set up. And i made a mistake out of frustration in the set up and HP screwed me out of the free support and ink they promised it the sale process. BEWARE...
Date published: 2021-05-11T00:00:00-04:00
Rated 5 out of 5 by from Works as it should Works as it should Just hope it lasts longer then the last HP all in one printer did that suddenly could not find the printer head
Date published: 2021-07-24T00:00:00-04:00
Rated 5 out of 5 by from Works well and easy to set up Easy to set up and prints and scans well. And easy to install on all devices like phones and computers throughout the home.
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e is fantastic! I purchased this printer about one month ago and also qualified for 6 months of free ink. I love the speed of this printer, the easy setup, the many features and benefits of this printer. Although similar to my Officejet 8025, the 9015e is very fast and saves me time.
Date published: 2021-04-17T00:00:00-04:00
Rated 5 out of 5 by from Easy I like how easy it is to print to my HP printer/scanner. I can print from my computers or from my devices. I have had trouble in the past with ink errors after the printer is a few years old. I hope it doesn’t happen to this one. But when the printer wouldn’t recognize a new ink cartridge and refused to print I had to replace it and purchased this model.
Date published: 2021-03-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer This printer was reasonably priced, easy to set up, and it easy to use. Excellent printer! Thanks HP!
Date published: 2021-05-01T00:00:00-04:00
Rated 5 out of 5 by from Like so well we have 2! We have two locations and found the first version of this printer efficient and useful. Two years later we bought the newer model. Love that the same print cartridge can be used too!
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Easy to use Super easy to set up, and use. Easy as 1, 2, 3!!! Everything is in the box. Nothing else is needed.
Date published: 2021-09-07T00:00:00-04:00
Rated 5 out of 5 by from SUPER QUIET! AND TWICE AS FAST AS MY OLDER MODEL! I HAVE BEEN USING MY 9015e IN HAWAII FOR OVER A MONTH NOW, EVEN THOUGH THERE WERE SOME DELAYS IN SHIPMENT DUE TO THE ICE STORMS ON THE MAINLAND. IT IS VERY QUIET AND REALLY FAST WHEN SCANNING ON BOTH SIDES OF THE DOCUMENT~
Date published: 2021-03-29T00:00:00-04:00
Rated 5 out of 5 by from Printer suits my needs. The HP Office Jet Pro 9015e All-In-One Printer is very good. It replaces a 7500 model I had and I think the copies of photos are better. I bought a 6000 series which did not have the ability to enlarge or reduce images nor to enhance them. The 9015e does. I didn't give it a 5 star rating because I called about the advertised six months free ink and the person I talked with was absolutely no help at all. Customer service is lacking. I bought ink elsewhere.
Date published: 2021-05-09T00:00:00-04:00
Rated 5 out of 5 by from An excellent value with a great set of features! I was recently asked to review H.P.’s Inkjet printer which I received as compensation for the time I spent becoming familiarized with its many features and rating them. I’ve always found Inkjet printers to be great workhorses for the office with very good color reproduction, cost effective ink solutions, and a variety of time-saving features that make day-to-day office needs much more streamlined. I was able to unpack and setup this printer in under 15 minutes, including adding it to my local WiFi network and configuring it for use on two different home laptops, both of which run Windows 10. I ran a variety of test prints from both laptops, including pure black & white Microsoft Office documents as well as full-color web pages and a few high resolution photo graphs. Throughout all these tests I used a standard grade inkjet paper. The printer was super quiet, little to no vibration, and the printouts it produced had sharp black & white and/or vibrant color. The paper capacity of both the standard paper tray and ADF (Auto Document Feeder) I rate as good for home use and average for a busy office. I really appreciate the small space-saving foot print of this printer and it capabilities for scanning and full duplex printing. I rate this model with a solid 4 stars!!
Date published: 2021-05-07T00:00:00-04:00
Rated 5 out of 5 by from Wanted an all around versatile printer. The printer can handle multiple paper sizes and is an all in one unit. Complexity of the machine is minimized.
Date published: 2021-09-08T00:00:00-04:00
Rated 5 out of 5 by from Truthfully I am very disappointed. I was without a working printer right in the middle of a very big project. The one I had was 3 1/2 years old and under warranty so was told I would get a new one at no charge. It came the next day, your service is very good, but when the initial set of ink needed to be replaced the PH would not move so that I could take them out. After much time with tech support I was told they would send another one, which came the next day, but it came without a PH and there was the message that I was to take the one out of the old one to put in the new one. The reason I was given the new one (both refurbished which would have been acceptable if they had worked) was because I couldn't get it to move, so I decided to just go ahead and buy a new one, but since it was not a replacement one, it took a week to get here. When I plugged it in, the red light came on that there was a paper jam. Which, obviously being brand new, or at least that is what I was paying for, there should not be any paper in it, and there wasn't. Finally, the 4th one in three weeks is working, even though I keep telling it how much I hate it.
Date published: 2021-10-27T00:00:00-04:00
Rated 5 out of 5 by from Problematic The device was very difficult to install. Also I still have a problem when I press print it brings the document at a “Save” mode and does not print. Please help me solve this problem. Then I will be glad to write another review.
Date published: 2021-05-27T00:00:00-04:00
Rated 5 out of 5 by from Great all around printer! Even though it took a bit to get it hooked up to our network this printer is fantastic so far! I look forward to getting a lot of use out of this printer for years.
Date published: 2021-08-15T00:00:00-04:00
Rated 5 out of 5 by from Great Printer This printer is wonderful. It prints quickly, the quality is superior, and the features will meet the needs a home office.The value is also reasonable as the cost per page is very low. I highly recommend this printer.
Date published: 2021-04-17T00:00:00-04:00
Rated 5 out of 5 by from Not a straight forward re-install Bought printer direct from HP a few weeks ago; connected it via my wireless network and was able to print. Last week it began a continuous firmware update loop that was never able to complete.....just repeat. No print function, no ability to shut down by power switch, no active menu on touch screen, only an update status. No different result by unplugging to cut power; it would just continue its firmware attempts on re-plug. It took an HP technician 3 hours (not exaggerating) across 2 phone sessions on a remote laptop control to diagnose and put in a fix that included splitting my Netgear wireless router channels. And I had to spend another hour and $26 to go out to Staples to buy a USB-to-Printer cable I did not think I needed so we could direct connect the formerly wireless printer to my laptop. My wireless supports 3 laptops, 2 iPhones, and 1 iPad, and a Streaming TV Monitor with no issues. None of these were active while trying to get printer working. Technician got it working correctly, and his support was great by the way.....this is only a review of the printer. Again, printer worked on the unchanged wireless network out of the box a few weeks ago and there were only 1-2 one to two page print jobs during this time. This was not a straight forward install, yet it seemed to work with one on day 1. I trust this issue gets fixed for next model.
Date published: 2021-09-30T00:00:00-04:00
Rated 5 out of 5 by from A-OK Everything works pretty much as advertised. Still playing with all the features but so far so good.
Date published: 2021-03-29T00:00:00-04:00
Rated 5 out of 5 by from The Good and the Bad Print functions are terrific. Scan to email a problem. Apparently, unable to configure Network Solutions (NS) email hosting platform, and no one at tech support seems to know why or actually care about finding a solution. Impossible to schedule call and have tech support meet their commitment. Have an HP 8720 printer and the scan function for NS email addresses works fine. Help?
Date published: 2021-07-12T00:00:00-04:00
Rated 5 out of 5 by from Scanning Compared to my last HP printer ( Pro 8025) the scanning feature is extremely slow.
Date published: 2022-01-21T00:00:00-05:00
Rated 5 out of 5 by from Working through a glitch High quality inkjet printer with easy to use features. I had a glitch after setup that required contacting HP support and they were extremely helpful at getting the machine back on board.
Date published: 2021-04-22T00:00:00-04:00
Rated 5 out of 5 by from HP Officejet Pro 9015e all in one printer It awesome HP Officejet Pro 9015e printer I have not had any major problem yet expect sometime its sit to long when I want to print off a homework assignment for college it tells me it is offline then I must shut it down and turn it back one then it works fine. I have always used HP product from laptops, desktops and printers they all last a very long time.
Date published: 2021-04-16T00:00:00-04:00
Rated 5 out of 5 by from Nice addition to our home office! Lovely printer, nice addition to our small home office and small space. HP printers are all we use. This one was purchased to replace a 2013 Officejet 8600 which we absolutely loved! (Still not even sure what sadly happened to it, but figure 8 years was good for its lifespan.) So on to this new one: it's a little on the noisy side and seems to have a mind of it's own in the middle of the night...Haven't figured out what that's about. All functions seem to work well. I did put the "quiet" printing mode on and seems fast enough for what we use it for. The print quality is fabulous so no complaints there... not so sure about this Ink auto-replacements... guess we will see in the future if it's worth it but do feel strangely a little "monitored" with that program... The tray holds sufficient paper, have always preferred a flat tray vs. feed style. Love the app, too, nice helper HP.
Date published: 2021-07-06T00:00:00-04:00
Rated 5 out of 5 by from Easy setup I got this printer to print images and things for my home business. Setup was easy, I finished it in about 3 minutes. Printing is fast and super good quality. Highly recommend.
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from Not what HP used to be! 1st printer lasted less than 24 hours before locking up. 2nd printer took HP Support 2 1/2 hours to set up. No instructions what so ever! There are still items on the printer that I have no idea what they are for! They require you to set up with a wireless router to get the free ink. At least twice I've had to shut down 3 other devices using that router to reset it because the printer lost connection (it's about 3 feet from the router). You can hook up with a cable that has a male USB fitting on each end IF you can find one. They don't give you one. Can't get free ink for 3 months if you do it that way. Does a lousy job of printing pictures, even on photo paper! Oh, they're clear enough if you're willing to ignore the repeating 1' wide horizonal bands with a faint line between then the length of the picture where the print head travels across from left to right as the paper progresses. No trouble on my previous HP printer. Sorry, but HP quality is on the way down!
Date published: 2021-04-27T00:00:00-04:00
Rated 5 out of 5 by from Great scan/copy feature! Overall, I liked this printer but not sure it's worth the extra cost compared to similar printers on the market. I should mention that I was sent a free sample to use for this review. There were a lot of things I enjoyed about this printer. I think the best function is scanning. It can scan multiple pages using the paper input tray, as well as scan/copy front and back. I do a lot of scanning and have not found this feature available on other printers. The printer was easy to set up and the smart app is very user friendly. It also allows remote printing, which I think most wi-fi enabled printers allow now, but the app made it super easy. I also liked that the touchscreen on the printer was in color. For me the biggest drawback for this printer is the size. I found it was much larger, almost twice the size of previous printer, and the features mostly are the same with exception to the cool copy/scan features this one offers. Lastly, I've not used the printer for a large print job yet, but it does seem like it's the quality one would want to use. I think it would probably be very well suited for a small business owner or someone that does large print jobs.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Great device! I have not had this Printer long. Am still learning all the features. It is really quiet and is really quick at the number of pages it can print. Exciting!!! This printer was suggested to me by the HP sales team and I do appreciate their interest in my printing needs.
Date published: 2021-01-21T00:00:00-05:00
Rated 5 out of 5 by from Impressed! I already submitted one review. Nonetheless, this is a very impressive printer. A lot of bang for the buck. This is my 4th HP printer in the last 22 years. This printer does everything I will ever need a printer to do. I have put it through it's paces already and have been quite pleased. This printer coupled with the instant ink program and one has to wonder why anyone would go anywhere else?! The quality of the printing is very good and it handles the types of paper and stock I need it to handle.
Date published: 2021-01-15T00:00:00-05:00
Rated 5 out of 5 by from Seems like an ok printer Hard to set up. I had to call support to get it installed. Louder than my previous printer.
Date published: 2020-12-07T00:00:00-05:00
Rated 5 out of 5 by from Nice Printer I am giving it a 3-Star because it is not as easy as I thought it would be to load special size paper/media. It is noisy. I also didn't quite understand the Ink Replacement Feature until after I purchased it. They are special cartridges that if I decide not to use it, I will have to return those and get the regular ink cartridges. If I had to do over, I would not have done it, and may still call them to get it removed. It is a very good looking printer though. I thought that the top feeder could be used to print, but it is only for copying and scanning unless I can figure out otherwise. No manual, but supposedly you can download one. Not too hard to install. Regular printing is a breeze, and copies are nice looking.
Date published: 2023-06-07T00:00:00-04:00
Rated 5 out of 5 by from Just what I was looking for… Easy set up for immediate use. Works from all our devices. Print quality very good. Scanner easy to use with app.
Date published: 2022-12-14T00:00:00-05:00
Rated 5 out of 5 by from HP 9015e Impressed with its features. Hope it lasts as long as my previous HP Printer
Date published: 2023-10-25T00:00:00-04:00
Rated 5 out of 5 by from Finally On Sale! Glad I was able to see the sale price for this printer. I've been waiting a long time. Good deal.
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of 5 by from Bad photo printing Threw out my Envy 7640 as it could not print any photo any bigger than 5x7 without big streaks across the the picture, despite multiple maintenance efforts and wasted(!) new cartridges. Now I find out two things: my new Office Jet 9015 e does NOT have a photo tray, which is a huge inconvenience, and the printing of photos bigger than 5x7 is just as bad as with the Envy 7640, streaking all over the place, in a new machine! Very disappointed. And given the fact that the Envy 7640 now sells refurbished on the secondary market for over $300 and the 0ffice Jet 9015 e was not exactly cheap either, I consider this purchase somewhat of a bust.
Date published: 2023-11-15T00:00:00-05:00
Rated 5 out of 5 by from HP 9015e review 9015e review
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from Not as easy to install as i thought. I'm not as techy as a lot of folks, so i'm glad the HP tech did the remote installation for me. I couldn't have done it without him.
Date published: 2022-04-29T00:00:00-04:00
Rated 5 out of 5 by from Great printer Connected very easy and printing so far seems great
Date published: 2022-07-14T00:00:00-04:00
Rated 5 out of 5 by from Best Best home inkjet printer I’ve had to date, and I’ve had several
Date published: 2022-03-18T00:00:00-04:00
Rated 5 out of 5 by from Professional printing Perfect. Excellent product. Professional printing.
Date published: 2022-04-25T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer My printer works great! And is easy to use!! Highly recommend!
Date published: 2022-03-30T00:00:00-04:00
Rated 5 out of 5 by from Scanning Trying to get the scanner working is ridiculous. No printed instructions.
Date published: 2022-05-26T00:00:00-04:00
Rated 5 out of 5 by from Great machine - Lousy experience Bought the 9105e. Wanted the 9025, not available - global pandemic and all. Had an issue, called cust serv. SPOKE TO 11 DIFFERENT AGENTS over a 90 minute phone call. Still did not resolve issue. On top of that, even though I purchased the printer through the HP website/store, I was not registered as an owner of the product.
Date published: 2022-04-25T00:00:00-04:00
Rated 5 out of 5 by from performs well Excellent.
Date published: 2022-10-24T00:00:00-04:00
Rated 5 out of 5 by from Mixed reviews The plastic material used in this printer is cheap. This printer does not compare to my older version of HP Office Jet Pro from 5 years ago. Only good thing is it is easier to reload ink.
Date published: 2023-08-29T00:00:00-04:00
Rated 5 out of 5 by from Makes good copies I don't like it as much as my former HP. It's hard to read little screen.
Date published: 2021-03-28T00:00:00-04:00
Rated 5 out of 5 by from Works great (once you win the setup battle)! I had a moment of doubt when trying to set up the printer, as the "setup" ink cartridges would NOT click into place and kept popping out randomly after I closed the door. But after a dozen or so attempts to get the cartridges into place, something finally worked. And after that, everything we've done with the printer has been easy! Works great with the HP Smart app for Mac.
Date published: 2021-04-01T00:00:00-04:00
Rated 5 out of 5 by from Tell us what you think, the email said Even though I was told it would work with my older operating system it’s been very difficult to get things to work. Was helped over the phone but I’m again having problems. The printer seems to be fine I need to update my computer. I should of waited to purchase but my other hp stopped working. So still trying to work with what I have and something new, it would be nice not to have battle with it.
Date published: 2022-01-06T00:00:00-05:00
Rated 5 out of 5 by from Love it Super easy setup. fast as lightning print. soltware features are a huge advance. the private print option that lets you contt when a doc prints with your cell phone app is cool.
Date published: 2021-05-15T00:00:00-04:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e We like the printer but are still familiarizing ourselves with the differences from our last HP printer. We will know better, after a couple months of using it, if is it cost effective for us. It was simple to hookup and we like using HP Smart.
Date published: 2021-11-30T00:00:00-05:00
Rated 5 out of 5 by from Easy to use, great price. After buying hp models that were a a bit less expensive, we upgraded to this model. It is well worth the expense. The wireless printer ie easy to operate. The bonus ink program makes printing affordable.
Date published: 2021-08-01T00:00:00-04:00
Rated 5 out of 5 by from HP Problems already having problems with ink cartridges not being able to communicate. Have to take them out and reinstall them not what I bought the printer for is to work on.
Date published: 2021-08-11T00:00:00-04:00
Rated 5 out of 5 by from Sleek-looking and modern printer I received this HP printer as a free incentive to review the product and it's features. I was very impressed with the capabilities of the printer; including how quickly it prints and the ability to print directly from my phone or any connected device. I did notice some imperfections with the copier feature, however. The first copy came out a little grainy and lost some of the finer details visible in the original image being copied. I really like the look of the printer, it is sleek-looking with it's shiny white finish and also seems like it will be easy to clean. What I love most about it is the feature to print from any connected device, so on the occasion where I don't need to, I will not have to turn on my desktop computer and deal with the hassle of waiting for it to turn on to print something. All it requires is the connected device download the HP app, which is very simple to use.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Frustrating to set up Having set up this printer only 24 hours ago, it's a little too soon to give an informative review. I think we will like it, and so far, so good. But I would say that the set up was frustrating and time consuming. Still don't have the scanner connected properly.
Date published: 2021-04-08T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer I purchased my HP OfficeJet Pro 9015e printer as a replacement. It was easy to set-up and provide high quality printouts.
Date published: 2021-06-12T00:00:00-04:00
Rated 5 out of 5 by from It prints on card stock Easily connected to the internet. Free ink for 6 months. Prints on card stock. Easy to use as an internet printer
Date published: 2021-06-30T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up. Easy to use. My daughter recommended this print. It fits all my needs!
Date published: 2021-08-14T00:00:00-04:00
Rated 5 out of 5 by from Love it! I bought it a month ago, and love it! Very convenient.
Date published: 2021-08-16T00:00:00-04:00
Rated 5 out of 5 by from HP 9015e has features needed for office use HP OfficeJet Pro 9015e has features needed for office use.
Date published: 2021-03-27T00:00:00-04:00
Rated 5 out of 5 by from Perfect Works great! I was supposed t get another $60. Off of my purchase. I’m still waiting…….
Date published: 2021-06-10T00:00:00-04:00
Rated 5 out of 5 by from Works well… Easy set up with devices Works well so far. Easy set up for all devices~ I own all apple products… iPhone, iMac and MacBook Pro.
Date published: 2021-12-17T00:00:00-05:00
Rated 5 out of 5 by from Wonderful printer Wonder printer! Our whole family is using it for work and school. Super fast, no smearing and clear copies. Highly recommend
Date published: 2021-04-25T00:00:00-04:00
Rated 5 out of 5 by from Great multi-function printer for the price This printer setup needed restarted 3 times, but it eventually took the wifi connection. This printer was a replacement for my expired OfficeJet Pro 8600. The scans are quicker, printing is quicker, the ADF is improved with zero jamming so far, and the print quality is superb. I would buy this printer again.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Great Quality Bought it to replace my HP 8600 and the quality of the prints is outstanding. Great value for the price.
Date published: 2021-03-31T00:00:00-04:00
Rated 5 out of 5 by from Great printer I have only had this printer a short time. It is very easy to set up and use. The print quality is amazing. I would buy this printer again without any hesitation. I would recommend this printer to anyone looking for a great printer.
Date published: 2021-09-30T00:00:00-04:00
Rated 5 out of 5 by from Good features The features are good. I’m still trying to connect the fax and scanner. Not easy to stop ink of old printer arriving
Date published: 2021-05-03T00:00:00-04:00
Rated 5 out of 5 by from My Printer The printer does an excellent job of printing the material, the quality of the sound of the printer doesn't represent the quality of HP. It sounds cheap.
Date published: 2022-02-16T00:00:00-05:00
Rated 5 out of 5 by from Great for photos, brochures and cards. Great replacement for my Officejet 6970. I like that the color ink cartridges are separate.
Date published: 2022-02-27T00:00:00-05:00
Rated 5 out of 5 by from Disappointed I have always used HP products because of design and reliability. This printer is a replacement for my Officejet Pro 8600. This printer does produce a high-pitched noise; I can live with that although sometimes it does sound broke. The main problem with this printer is the paper tray. I use this printer for pre-printed forms. The paper is 8.5X11. The only support to hold the paper at the 8.5x11 size are the paper width guides which do absolutely nothing to keep the paper moving to the back of the tray. The tray by default does slide and fixate beyond the 8.5x11 size marker in the tray, which I personally consider a flaw. There is no paper-height guide. The design of this paper tray is flimsy and poor. Beyond the tray, this all-in-one printer is fabulous; but what good is the printer if the tray is defective.
Date published: 2022-01-08T00:00:00-05:00
Rated 5 out of 5 by from Perfect for school age kids and WFH life Reliable and easy to install, prints great. Yes a bit more expensive but worth every penny when I think of the drama all other cheaper printers caused my family. This one delivers. Highly recommend especially in this new world where we need reliable WFH office tools.
Date published: 2021-04-23T00:00:00-04:00
Rated 5 out of 5 by from good value good value but very complicated setup, it took me a very long time and trouble
Date published: 2021-03-24T00:00:00-04:00
Rated 5 out of 5 by from Great printer for home office I work from home and wanted an easy to use printer that can do color and double-sided easily. This printer fit the bill. I ordered directly from HP, which was the most cost-effective. The printer was delivered on time and came with easy-to-follow installment instructions. I had read in other reviews that people had challenges getting the printer set up; however I did not have that experience. From unpacking to running the first test print took me around 45 minutes, including getting the wireless set up. The printer worked right away and prints single or double sided. Quality is good. I print one to three times weekly, so not a high output amount. It works each time and I've had it about a month. I also received a delivery of ink. Overall, I got what I was expecting and, like other HP products, it runs perfectly.
Date published: 2022-02-03T00:00:00-05:00
Rated 5 out of 5 by from HP Printer This was the best o\purchase I have ever made. It prints faster than my previous Cannon printer and the documents are stunning. I also love the fact to be enrolled in the ink purchase program. I got 6 months free of ink and then to be part of the ink purchase program and not have to search online or instore for ink is exciting.
Date published: 2021-05-21T00:00:00-04:00
Rated 5 out of 5 by from Decent print for the price Unit is pretty good. Works fine. Wish it had a separate drawer for envelopes like my old one. As a small business it would be helpful to have the second paper feed
Date published: 2021-05-21T00:00:00-04:00
Rated 5 out of 5 by from Easy to use and great features! I needed to replace my older HP printer. I researched all available units and this one most closely met all of my needs. So easy to set up and begin using in a very short period of time. Love the print speed and print features for documents and pictures! Love it!!!
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e I am not very pleased: The printer's ink is VERY expensive; I attempted to purchase an additional paper tray and was told I could not! So now if I change paper, I have to take the paper out, take the tray out and reload and then reverse the process. This is ridiculous. Same issue with envelopes!
Date published: 2022-03-01T00:00:00-05:00
Rated 5 out of 5 by from Screen Display screen is very small Hard to use Makes a lot of noise when printing. (Klunking)
Date published: 2022-05-04T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015-e is a GREAT printer This is an all-around great printer for our small office. It does more than I knew it did. I have used many features that I never thought I would use or ever had a printer capable of doing so much.
Date published: 2022-07-23T00:00:00-04:00
Rated 5 out of 5 by from HP 9015e Seems to have good print quality. Haven’t had long enough to know about longevity. Lighter weight plastic than its predecessor.
Date published: 2022-04-19T00:00:00-04:00
Rated 5 out of 5 by from Not like the old HP As a long time HP raving fan, this is the purchase that will send me elsewhere in the future. Slow, loud and simply does not seem to be of the quality of the old HP that I replaced. the quality of the "body" of the printer seems cheap and the paper tray is horrible. I would have happily paid more for a quality printer but was assured by the HP salesperson that this was an improved version of the printer that I had used for years. Sad to see HP go the way of other manufacturers by not making the quality their first priority. This is the first HP product that I would not endorse or recommend.
Date published: 2022-08-11T00:00:00-04:00
Rated 5 out of 5 by from Not sure what to say HP has moderated my review twice. Facts: I bought a printer from HP that stopped working within three weeks of purchase. After multiple calls to HP over a one week period, manged to get a full refund.
Date published: 2021-10-14T00:00:00-04:00
Rated 5 out of 5 by from One of the Best I have had many HP printers and this is just the best
Date published: 2021-04-30T00:00:00-04:00
Rated 5 out of 5 by from Cannot get toploader for scanning to work! I like the unit. It does pretty much everything I expected, except I cannot get the top load feeder (multipage) function to work. It was only accepting one page from the feeder. I worked with HP technical support (took an hour or so) and we got it to accept multiple pages. I attempted to use it about an hour later and I had the same problem. I now have to use the glass top and do one page at a time which is exactly what I did not want to have to do!
Date published: 2021-09-11T00:00:00-04:00
Rated 5 out of 5 by from Great product I love it! Works great! And does everything I need it to
Date published: 2021-04-30T00:00:00-04:00
Rated 5 out of 5 by from Misleading product identity Just spend 4 hours working through the chat and then live phone assistance... I probably could have figured most of it out if I knew the install for my 9015e would be call 9010. Fearful it would miss up my computer I called and got the run around with system not easy to accept my Mac System and my wireless router. Luckily both the assistant and I shared patience to get to the final solution. Had the instructions pointed out the 9015e would come under the 9010 blanket my stress could have been less. I'm sad there is no way to recover my costs for unused 962 HP official toner. What a waste. Also seems a lot of my friends had to get new HP printers lately.. are they on a timer to go out? I like the product sorry it was so stressful.. to spend my money and feel uninformed!
Date published: 2020-12-20T00:00:00-05:00
Rated 5 out of 5 by from Versatile printer Have only been using this for about a week but pretty happy with it so far. Setup pretty easy with an app on your phone. My last HP printer lasted 10 years so decided to stick with HP.
Date published: 2020-12-01T00:00:00-05:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e All-in-One Printer Seems like a great choice thus far. Delivered timely!
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from Good for the Price Since it's for an employee working from home, it is sufficient. Good for the price
Date published: 2021-02-26T00:00:00-05:00
Rated 5 out of 5 by from HP printer meets expectations Very easy install. Directions clear. Print Quality
Date published: 2022-06-29T00:00:00-04:00
Rated 5 out of 5 by from Ease of setup and use Excellent printer for home use. Must read instructions for setup.
Date published: 2022-06-21T00:00:00-04:00
Rated 5 out of 5 by from Very good printer. Easy to set up and prints nicely, both photos and text/graphics. AirPrint works flawlessly. Ink remains silly costly.
Date published: 2022-04-17T00:00:00-04:00
Rated 5 out of 5 by from I'm not sure what they said about their ink option It was easy to set up. However, it looks like the FAX option which I find useful from time to time requires a hardwired phone system. As you may know smartphones seem to be required even for parking in some cities and towns like Virginia Beach. The ink system seems to be very expensive. I have not bothered to count the pages printed in the past but it doesn't include the paper so the local library may be far cheaper.
Date published: 2022-06-21T00:00:00-04:00
Rated 5 out of 5 by from Good But.......... Took a bit of time to set up due to instructions not being ckear. Had to go on You Tube to get it done. That's ridiculous. Not everyone uses you tube
Date published: 2022-12-13T00:00:00-05:00
Rated 5 out of 5 by from Wonderful printer I love the speed of print, the WiFi connection to our laptops and phones
Date published: 2021-04-03T00:00:00-04:00
Rated 5 out of 5 by from New printer Very easy setup. The app provides a lot of option for utilizing your printer.
Date published: 2021-04-01T00:00:00-04:00
Rated 5 out of 5 by from This Office Jet Replaces My Other HP Printer I tend to keep printers/scanners/faxes a long time. I had kept my other HP longer than most and so I bought this HP all in one printer to replace the long owned HP printer. I haven't gotten used to all of the features of this machine yet. But so far so good.
Date published: 2021-08-30T00:00:00-04:00
Rated 5 out of 5 by from Convenient process, no worries. I am pleased with the whole process of ordering, receiving and setup. It was a fairly simple process. The printer works very well.
Date published: 2021-05-10T00:00:00-04:00
Rated 5 out of 5 by from Excellent performance The HP 9015e performs exactly as I hoped it would in terms of the products it produces; quality is excellent, speed is very good. Not pleased with difficulty in removing paper tray to add paper and reinserting tray. Not pleased with difficulty in grasping and removing output tray.
Date published: 2021-08-07T00:00:00-04:00
Rated 5 out of 5 by from Scanner squeaky Scanner rollers have squeaked since I purchased it. Cleaning them have not helped.
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from More solid than previous hps A good deal and a solid machine. Hp finally seems to have settled on a single, effective app for all the basic functions, without bombarding us with unnecessary junk.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Disappointed We have an old HP Deskjet D4100 series printer that we have enjoyed for many years but it does not have all the functions I want/need. Since the OfficeJet Pro 9015e All-In-One printer is so highly rated I though I would be quite happy. The first printer ordered was returned because it would not open to receive the ink cartridges. Replacement did not take long and I had been given the return labels so it was free. The Reference Guides do not give all the directions for setup but I was able to find videos to assist. I am still unable to find and download a complete manual for this printer. The second printer has a label with incorrect serial and pin numbers so, after many minutes of talking with Tech Support I had to call back and pretend to want to purchase a printer in order for someone to look up my order number and retrieve the information needed. I have been unable to find a manual on line. A manual would be very helpful if it gave directions such as wireless set up, how to print postcards and other unusual items and simple things such as which side of the paper should be up in the paper tray. Trial and error is a huge waste of time, effort, ink and paper. Firefox will not allow the User Guide to be opened because it is not secure and may pose a threat. There does not seem to be a satisfactory place to have questions answered and calling HP does no good. I finally received a case number for a question about operation. Why can’t I simply get an answer without calling and waiting for someone knowledgeable to answer the phone, look up the case number and get me to the person who MAY know the function I need to have explained? Again, a manual would certainly help. Photo printing is not satisfactory. The colors are much too dark and the print is not sharp. Totally unacceptable. It takes a long time for the printer to be ready to print after it is turned on. Each time the paper tray is opened the printer needs to take time to check itself. When a different size paper is detected from what the printer thinks I want, my computer will keep beeping at me until I choose EXACTLY what is chosen by the printer even though not all sizes are offered. My computer will allow me to designate a specific size of paper that would fit in the tray but the printer will not accept that. It appears that only HP paper is to be used as well as HP ink. And, no, I do not want ink automatically sent to me. If I will not be using it for awhile, it will become dried out.
Date published: 2022-02-20T00:00:00-05:00
Rated 5 out of 5 by from Nice Very good product.The printer prints out nice and the color
Date published: 2022-02-19T00:00:00-05:00
Rated 5 out of 5 by from Great choice for a color printer Excellent Printer; efficient and consistent. Its a perfect home office printer. The sole drawback is that its a little slow, but its still an excellent purchase.
Date published: 2021-04-16T00:00:00-04:00
Rated 5 out of 5 by from Love it I waited 15 years to be my second all in one HP printer. I shouldn't have. I love this printer!!
Date published: 2021-07-18T00:00:00-04:00
Rated 5 out of 5 by from GREAT it is a very nice machine. so easy to set up ...prints well I really like it... it was so easy to set up for wireless not like the older machines were. love this printer.
Date published: 2022-02-25T00:00:00-05:00
Rated 5 out of 5 by from Bust I bought this 2 months ago and what a bust. It repeatedly has issues when replacing installing ink cartridges. The print quality is nice when it’s not in error mode.
Date published: 2021-10-18T00:00:00-04:00
Rated 5 out of 5 by from Does not connect to internet only worked for 2 wee Does not connect to internet only worked for 2 weeKs
Date published: 2021-10-04T00:00:00-04:00
Rated 5 out of 5 by from Non-Vibrant Prints The color is not vibrant at all. I was sold this printer as an upgrade to My HP 6910. However, the color is as washed out as what I previously had. I am Very displeased w/ this printer and would not recommend for colored prints.
Date published: 2022-09-08T00:00:00-04:00
Rated 5 out of 5 by from Product Review Solid and durable. Excellent print quality.
Date published: 2023-05-31T00:00:00-04:00
Rated 5 out of 5 by from Disappointed Replaced faulty 9010 with another 9010 series. Not much better. Problems with paper feed
Date published: 2023-09-01T00:00:00-04:00
Rated 5 out of 5 by from Correct! Very high quality and value, excellent customer service.
Date published: 2022-11-30T00:00:00-05:00
Rated 5 out of 5 by from World Class Dedication World Class instructions given with incredible kindness, clarity, repetition w grace,patience persistence & dedication to meet the goal.
Date published: 2023-10-27T00:00:00-04:00
Rated 5 out of 5 by from Above & Beyond Expectations still learning features & functions of this product.
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of 5 by from Ink Needed I brought this printer, then set it up and 3 days later it needed ink!
Date published: 2022-11-10T00:00:00-05:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e-Not a Quality Made Printer The printers being made today are so much "cheaper" than previous years. Without getting the extended warranty, as I've recently experienced when my "new" printer stopped working after less than two years, I don't expect to get the life expectancy with this recent purchase that I would hope. This printer doesn't even have a paper guide to hold the paper lengthwise firmly in the tray! Why is that? Very disappointing.
Date published: 2022-03-07T00:00:00-05:00
Rated 5 out of 5 by from Great product Excellent printing. Professional looking documents
Date published: 2022-06-18T00:00:00-04:00
Rated 5 out of 5 by from Perfect! I haven't installed it yet, but it came intact and I love HP printers
Date published: 2022-07-20T00:00:00-04:00
Rated 5 out of 5 by from Good so far but hope more reliable. Pretty good so far but hope more reliable than the one before (HP Pro 8720) which stared having printer head errors and was told by HP I had to buy a news one.
Date published: 2022-08-21T00:00:00-04:00
Rated 5 out of 5 by from Good office printer Its a little slow for the price but overall I like the printer.
Date published: 2022-09-13T00:00:00-04:00
Rated 5 out of 5 by from Cons, Pros—Honest Review The only thing I don’t like is a noise that makes when turns on/off, and when it starts to operate (Crank Noise) which doesn’t make when is printing and is good just the regular printing noise. Everything else it’s awesome on this printer, great features, reliable, durable, easy to storage, the set up was smooth except for the app got frozen a few times and I had to closed it and reopened it a few times until it loaded up.
Date published: 2022-08-21T00:00:00-04:00
Rated 5 out of 5 by from HP Ofc Jet Pro Works great. I have had no problems at all and the customer service was very good. My only concern, not really a complaint tho, is that the paper tray area is made out of plastic that seems fairly flimsy, so we will see how long it holds up, but so far everything has worked well.
Date published: 2022-06-01T00:00:00-04:00
Rated 5 out of 5 by from Great Printer The 9015e is an excellent home/small business full feature printer. It’s easy to setup and operate.
Date published: 2022-06-02T00:00:00-04:00
Rated 5 out of 5 by from Steer clear of this printer, had lots of issues getting it to fully install and work correctly with the scan. Touchscreen worked very poorly on day 1, and by the end of the week it quit working. I then contacted HP support who said, "it's the best technology they have now" and basically just do the best you can with it. A few days later the touch screen quit working and after 30-40 minutes on the phone and "plugging the printer directly into the wall to get it to work" they decided to send me a new printer, but with a shipping time frame of about 3 weeks. after some choice words, they decided to upgrade the shipping, then when installing the print head into the new computer, it wouldn't let my brand-new cartridges work in it, because they had to be installed in the original non-working printer. 3 more calls to HP support and I am happy to report that I am 10 minutes into holding now. I understand HP makes good products, but this has been a total nightmare, and I regret spending the extra money for a higher end printer, if this is what they produce. overall, extremely unhappy with HP quality and process overall.
Date published: 2022-07-19T00:00:00-04:00
Rated 5 out of 5 by from Check it out! :) This wonderful printer can do all sorts of things. Check it out! :)
Date published: 2022-03-14T00:00:00-04:00
Rated 5 out of 5 by from Best printer good printer, cost effective and easy to setup and Instant Ink
Date published: 2022-05-19T00:00:00-04:00
Rated 5 out of 5 by from Fantastic printer! Works great, no issues at all! Clean looking printer, fits well in my home office.
Date published: 2022-07-19T00:00:00-04:00
Rated 5 out of 5 by from So far so good I've been using this printer a few days. I switched from an HP Envy 5660 which I really liked but it can't handle cardstock. This printer does print on cardstock. So far pictures have printed darker than they do on the HP Envy but that's not necessarily good or bad. I have had a bit of trouble actually sending docs to this printer which is why I give it 4 stars. This may be a function of my router location though. When it does print it's fast which is nice and the prints look good.
Date published: 2020-12-23T00:00:00-05:00
Rated 5 out of 5 by from terrific printer glad i replaced my 15 year old printer that finally gave up the ghost!
Date published: 2021-03-16T00:00:00-04:00
Rated 5 out of 5 by from Case #s a prerequisite before calling HP the connection to Wifi required me to have to use HP to assist
Date published: 2020-12-28T00:00:00-05:00
Rated 5 out of 5 by from Great purchase Very good price, quick delivery from hp, easiest set up of any printer we’ve owned. Print quality is good. We haven’t owned long enough to tell how printer cartridge cost are but we are trying the cartridge replacement program.
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Liking it so far The printer arrived last week and we've been putting it to good use. Lots of scanning! Not a lot of printing yet, but it seems like it's fine for that.
Date published: 2020-12-31T00:00:00-05:00
Rated 5 out of 5 by from Officejet 9015e I bought this item a few weeks ago therefore the Good Rating. I need to use it for at least a month or two before judging. Initial reaction is good. Was able to get up in running and connected quickly and easily. I was a bit worried reading some other people who had problems. I did not experience any of that. Copies and scans are faster than my older HP 8600. Hopefully the ink usage will be good (and yes, I do use the proper "ink saving" settings).
Date published: 2021-03-12T00:00:00-05:00
Rated 5 out of 5 by from good unit meets my require for small office--need more information on connecting to wifi
Date published: 2020-12-06T00:00:00-05:00
Rated 5 out of 5 by from Great Choice I have had HP printers for over 20 years and have never been disappointed. I love my new printer. It was easy to set up and load the ink. I was a little disappointed that I had to download and app to set up WFI and connectivity. It downloaded the wrong software to use with my iPad and phone and and I had to contact support. She found the error and I haven't had any problems since. I love the duplex, double sided option and it's pretty easy to decide to use it or not when printing. The MAIN reason I bought this particular model was Instant Ink.
Date published: 2021-01-23T00:00:00-05:00
Rated 5 out of 5 by from Great printer, annoying app It's a great printer. I'm happy with the quality, speed, and noise level. The fact that you need to use an app and set up printing accounts was pretty obnoxious. It isn't really a smooth interface with my computer or phone and just more steps to print than should be necessary.
Date published: 2021-01-13T00:00:00-05:00
Rated 5 out of 5 by from My HP Envy 4520 at a third the price was better The HP OfficeJet Pro 9015e is loud (even in quiet mode!), the printer tray doesn't automatically extend when printing begins, the Scan icon on the display doesn't function properly forcing me to use the HP Smart app, and I'm being charged a monthly fee for ink while this printer is under the 6-month free ink trial.
Date published: 2021-03-18T00:00:00-04:00
Rated 5 out of 5 by from What An Adventure This Has Been I bought this as a replacement for my HP OfficeJet Pro 8740. I had received a coupon for $70 (maybe $75 can't remember) I had problems setting this new Printer HP OfficeJet Pro 9015e up. I called support and went to the Philippines. I was satisfied until I tried to use the printer. Then called support again and went to Ontario Canada. The Tech there could not help me and transferred me to another support -- I got to go to Never Never Cyberland. When I finally realized that I wasn't getting the help I needed, I fixed the problem myself. This is no easy thing. I am 71 years old and not tech savvy. I was told by the techs that if I didn't plan to use the WiiFi, don't connect it. Well folks, I am here to tell you that even if you don't plan to use WiiFi, if you want the printer to work, it must be installed. Then there was the problem with the old printer still in default. For awhile, every time I tried to print I had to go thru Scan Doc each time. I think I have it working now -- only when I try to print later today I will know for sure. In saying all this, I still give it 5 Star. Using the virtual help, did not help me. The one thing I would have liked is easier access to a live person and a phone number clearly listed to speak to a real live person
Date published: 2021-02-12T00:00:00-05:00
Rated 5 out of 5 by from Pretty Good Office Printer at a Fair Price Is smaller, lighter, copy pretty good. Paper tray pretty lightweight.
Date published: 2020-12-02T00:00:00-05:00
Rated 5 out of 5 by from Just in time to print Christmas Cards The 9015e printer did a good job printing colored pictures for Xmas Cards, with one big exception. All white portions, like snow, printed with a light yellow tint. When I color adjusted the picture it helped removing the yellow tint somewhat, but washed out the other colors. Other than that the printer worked fine.
Date published: 2020-11-29T00:00:00-05:00
Rated 5 out of 5 by from Disapointed The quality of the unit does not justify the price.
Date published: 2020-12-19T00:00:00-05:00
Rated 5 out of 5 by from Easy setup, so far works. Easy setup, so far works well from all devices, iOS and HP. Very disappointed that the 6 mos free ink isn't free. You must sign up for subscription ink service. I'll get over it eventually if it keeps working through scans, etc.
Date published: 2020-12-20T00:00:00-05:00
Rated 5 out of 5 by from Printer Easy to use and wonderful quality
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from HP Officejet PRO 9015e All in One Printer Excellent printer purchased to replace another printer that can print, fax and scan.
Date published: 2022-10-02T00:00:00-04:00
Rated 5 out of 5 by from Excellent Very happy with our new printer
Date published: 2023-05-13T00:00:00-04:00
Rated 5 out of 5 by from Not so sure Found it difficult to set up. Scan option does not function well, will only scan 1 page. Tech support worked with me for over an hour, but still doesn't work properly.
Date published: 2023-09-05T00:00:00-04:00
Rated 5 out of 5 by from Great Printer but Web Software Needs Improvement Great Printer but Web Software Needs Improvement - The printer works well and double sided scanning and printing is a plus. However HP Smart is in needs of serious updating. For example, it shows the printer as having an HPeprint email address when in fact, according to tech support, this feature has been disabled. Instead, one needs to use Print Anywhere. There are no mentions of this in the manual or elsewhere. Needless to say, for HP users who use Eprint with other printers this is most frustrating and required a 30 min call with HP Support until we got to someone in the Cloud group that could explain what the situation is. The printer has been manufactured for a while and the slowness to update this feature is inexcusable.
Date published: 2023-09-26T00:00:00-04:00
Rated 5 out of 5 by from Hp printer Great printer
Date published: 2022-11-02T00:00:00-04:00
Rated 5 out of 5 by from Awesome All-in-One My Office Jet Pro 9015e All-in-One printer is absolutely fantastic. I can print from all my computers and phone! The scanning feature comes in handy also.
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from Simple Easy setup!
Date published: 2023-02-22T00:00:00-05:00
Rated 5 out of 5 by from So Easy to set up I love how easy it was to set up.
Date published: 2023-02-03T00:00:00-05:00
Rated 5 out of 5 by from Quick Set Up, User Friendly, and Quality Printing & Scanning Quick set up, Instant Ink account transfer effortless, clear and vibrant colors, and easy scanning process
Date published: 2022-11-22T00:00:00-05:00
Rated 5 out of 5 by from Love it! Easy to set up and I’m not very savvy with electronics.
Date published: 2022-12-31T00:00:00-05:00
Rated 5 out of 5 by from Best HP Printer By Far !!! Best HP Printer that I have owned so far !!! It’s fast for both Black & Color mode, easy to setup, print quality is superior to other companies printers. Prints over the Wi-Fi with no problem, super quick connectivity. I haven’t found any cons for this printer !!!
Date published: 2022-12-01T00:00:00-05:00
Rated 5 out of 5 by from Another Great product I like the new machine. still learning its use
Date published: 2023-12-23T00:00:00-05:00
Rated 5 out of 5 by from Review for all in one Small all in one printer is just what I needed. This ticks off all the boxes and support has been great when I needed assistance.
Date published: 2023-06-03T00:00:00-04:00
Rated 5 out of 5 by from hp OfficeJet Pro 9015e All-in-One Printer Tis is my second HP printer, and i love it. Not only does this model do what i need for it to do (I am not a real demanding individua and my needs are not that many), but the unique feature about the HP printers in my life have included the Instant Ink feature. I never run out of ink, and i am currently fonsidering the paper rreplacement feature as presented by HP. I am totally sold on this product. Thanks to HP Corporation for user-friendly products.
Date published: 2022-12-06T00:00:00-05:00
Rated 5 out of 5 by from 9015e printer This is a great printer. Very easy to set up and use
Date published: 2023-09-22T00:00:00-04:00
Rated 5 out of 5 by from Poor Service The printer worked fine but in less than 3 years of owning it with moderate to light use, I experienced a carraige jam that was unable to be repaired. HP told me to order a new printer, to which I responded, "Why would I buy another printer from you when your products don't last 3 years?" Then there were crickets...
Date published: 2022-10-03T00:00:00-04:00
Rated 5 out of 5 by from A very efficient, prompt, quiet, and nice looking printer. The 9015e seems to work very quietly and efficiently. It's definitely faster - in terms of responding to print requests - than was our older 8000-series printer. To boot, the alternating white / dark grey / light grey design just looks nice.
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from H P printer This unit is large compaired to the one I just disguarded. I can do all the fuctions I need to do and I also like the idea of having a larger paper tray.
Date published: 2024-01-23T00:00:00-05:00
Rated 5 out of 5 by from Startup issues Product looks good but not easy to install needs HP assistance
Date published: 2022-10-25T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e Good copy quality, fast speed copying. Excellent price/value. Print from many devices
Date published: 2023-03-04T00:00:00-05:00
Rated 5 out of 5 by from Printer Very easy to set up and seems to function perfectly. I use it for scanning and printing. The printing includes lots of graphics and they look very nice.
Date published: 2023-09-04T00:00:00-04:00
Rated 5 out of 5 by from So so It is okay. Not great.
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of 5 by from It was not plug and play The previous printer was so old HP didn't have the needful part. So I bought this from HP. It arrived as promised. The directions were heavily slanted, as was the Wizard, toward a wireless connection. Not really what I wanted to do but print jobs were backed up so I tried. This effort failed - Odds are the router, not the printer caused the failure. I ordered a USB cable and continued to try to get the printer to work. After the cable arrived I tried once again to use the Wizard and this failed too. Self test printing confirmed the problem was at my end the printer worked. I called HP Tech support. After five hours on the phone my USB drivers were checked and there were three for the printer. Only one USB driver indicated it was for a printer by displaying "PTR" in the description. The other two were deactivated. It works fine now. Only thing left to do is enroll in HP+. Summary Apparently a hard wired connection without any sharing enabled is not the normal mode this printer is designed to be setup for. Perhaps, if you want the printer on a hard wired connection for security reasons your setup will work the first time. Perhaps, not. Bottom line the printer always worked. Once properly connected, it now works with the computer. I expect the same longevity as it's predecessor. I'm planning on it! I recommend it to anyone especially if it keeps working as long as the previous HP printer did.
Date published: 2022-12-05T00:00:00-05:00
Rated 5 out of 5 by from Fantastic Performance I am very impressed with the quickness, functionality and overall printing/fax performance of this product.
Date published: 2020-12-04T00:00:00-05:00
Rated 5 out of 5 by from HP 9015e - Nice Printer I bought this printer to replace my OfficeJet Pro 8715 which died a month ago. The 9015e does a nice job of printing and scanning. The paper tray is pretty cheap, not as sturdy as the one in the 8715 printer. It took a while to get the printer setup because the HP Smart software that was downloaded and executed didn't realize that I already had the same software installed on my Windows 10 PC. I had to manually configure the printer for my wireless network - not a big deal - but it would have saved me time if the software told me to do this instead of trying to do this on its own and wasting a lot of time. As for the "free" 6 months of ink and additional year of warranty - it appears HP is really pushing to be in the "printer ink as a service" space. The nice thing about this is that it doesn't matter if you print in color or B&W because it just counts pages printed. During setup you select a print plan: 100 printed pages/month, 300 pages/month, etc. that kicks in after the initial 6 month period is up. It will be interesting to see how this works. I did have one of my first pages printed come out a little smudged on the left side of the page, but I ran one of the cleaning routines under "Printer Maintenance" and it cleared up the problem. The printer is louder than my old printer, but it does have a quiet mode that you can set that does print pages a little slower than normal - and that works pretty well. So far, I'm pretty happy with the HP OfficeJet Pro 9015e!
Date published: 2021-01-02T00:00:00-05:00
Rated 5 out of 5 by from OfficeJet Pro 9015e All-in-One Printer Review I bought this printer as a Christmas gift to replace my wife’s older HP All-In-One that stopped printing.
Date published: 2020-12-25T00:00:00-05:00
Rated 5 out of 5 by from Just what I wanted I had a great HP6400 series printer that finally wore out. I bought this one because it appeared to be so similar. It does have more features and seems solidly built. It was really easy to setup and is performing very nicely.
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from The wireless feature is perfect! The wireless feature is perfect for the work at home office. It is a perfect companion to an HP laptop and dual 30” monitors.
Date published: 2021-03-14T00:00:00-05:00
Rated 5 out of 5 by from Very fast! My second H P printer and glad I made this purchase.
Date published: 2021-02-09T00:00:00-05:00
Rated 5 out of 5 by from The HP Pro 9015E HP OfficeJet Pro 9015e AIO The HP Pro 9015E printer is an acceptable product but a downgrade from my now unserviceable HP 8040 All-in-one printer. The HP Pro 9015 material quality is inferior, the screen size is too small, and it needs to be restarted too often
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from Not as good as the OfficeJet Pro 8610 series Although it looks newer it seems to print half solid print, underline looks like 1980 dot Metrex. It paper catches does not retract and you have to manually put you hand on it to make sure it does not break up. So far the clicking sound of plastic parts are far different the the solid sound of my 8610?
Date published: 2020-12-01T00:00:00-05:00
Rated 5 out of 5 by from Good Printer to do all what is needed I got this to replace another All-in-one printer and it seems that it was the perfect decision. Although, some instructions might need to be more clear on how to install it. I was able to add it to one computer from downloads from HP while another laptop just needed the HP app. Confusing! Also, the exterior looks cheap.
Date published: 2021-01-18T00:00:00-05:00
Rated 5 out of 5 by from Good Features This printer is easy to set up and is Wifi enabled to manage all my printing needs effortlesly. Good value for the price.
Date published: 2021-01-11T00:00:00-05:00
Rated 5 out of 5 by from Perfect fit Bought this printer to replace an older HP printer. This one is more attractive, easier to operate and fits my designated printer spot perfectly! Also, purchase online with HP was quick and easy. The free six-months ink package made it a no-brainier.
Date published: 2021-02-04T00:00:00-05:00
Rated 5 out of 5 by from Print via WiFi so convenient Easy install and setup, you do need two apps to setup print via WiFi
Date published: 2021-03-13T00:00:00-05:00
Rated 5 out of 5 by from Good Printer I bought this printer since my other HP printer had a paper jam I couldn't fix.
Date published: 2021-03-02T00:00:00-05:00
Rated 5 out of 5 by from Easy to set up Ease of operation and excellent software Great value
Date published: 2020-12-19T00:00:00-05:00
Rated 5 out of 5 by from Awesome everything went well on my new printer set up. the technician was great.
Date published: 2021-02-11T00:00:00-05:00
Rated 5 out of 5 by from Reasonably compact and easy to setup Unpacking very easy. Setup was easy. Alignment took awhile however it worked fine. I have not put into service yet. Thinking I wish had bought the 9025 unit that offered the single pass through scan feature. Would be better if the top plattent cover would close slowly. You have to hold onto it or it will slam shut.
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from Love how easy to set up. Works great! Called HP website and worked with a very knowledgeable representative. She helped me select a model that matched what I wanted. We did it all including payment and estimated delivery online in about 25 minutes . The product had good instructions easy to follow with set up. Downloaded HP Smart which is pretty cool. Very pleased with last HP printer and now this one.
Date published: 2021-02-27T00:00:00-05:00
Rated 5 out of 5 by from Great printer I am very happy with the printer I purchased. It’s working great. I will differently tell my friends to look into HP products. The people I spoke were very helpful and friendly. They put the order in for me and told me my delivery date. It actually came before the said date. I differently will recommend HP. Good job and keep up the good work
Date published: 2020-12-27T00:00:00-05:00
Rated 5 out of 5 by from Printing from my phone has never been so good! Love love love all the features! I’ve never had a printer I can print from my phone and it is so cool! I absolutely love the wireless printing!
Date published: 2020-12-02T00:00:00-05:00
Rated 5 out of 5 by from Good print quality but..... I had the printer for 5 days and never did get it working properly,
Date published: 2021-03-18T00:00:00-04:00
Rated 5 out of 5 by from Easy set up! Great quality! I got this printer a few days ago and didn’t set it up until I had the time to do so. Well, to my surprise it only took 5 minutes! I was printing in minutes after I took it out of the box! The print quality is great. The two sides feature is awesome. I love my new HP printer!
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from Works well but That the unit was Ordered on Monday and received on Wednesday was great. Our working experiences are at this time limited as we don't use on a daily basis. We have had to use the scan mode and found that to be a little frustrating as my wife had to open scan from her computer then push a scan button on the unit and then go back to the computer to finalize the whole process.
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e I bought this just a couple of weeks ago. I hadn't had a new printer in over 6 years. I had an Epson before. I was determined to buy an HP printer as in 2021 I will be getting an HP laptop. I love the new printer, it is sleek and runs great and the copies are perfect.
Date published: 2020-12-30T00:00:00-05:00
Rated 5 out of 5 by from Hard to Beat This Upgrade I have owned HP printers for at least fifteen years. Each upgrade adds new and better features. My latest purchase combines ease of installation, smooth operation and splendid extras. Thank you HP!
Date published: 2021-01-17T00:00:00-05:00
Rated 5 out of 5 by from hate my printer I cant scan to my email. no matter what I do I can't! HP keeps me on hold or the trouble shooting does not help me. My last HP printer was so easy to navagate,
Date published: 2021-01-23T00:00:00-05:00
Rated 5 out of 5 by from Works great I bought it about a month ago and are pleased with the quality of the printing
Date published: 2021-01-11T00:00:00-05:00
Rated 5 out of 5 by from Won't copy Right out of the box it would not copy. I called tech support and they said it would take 15 to 30 minutes to diagnose. Routed to several customer service people and tech support people. Had a hard time understanding each one. So coupled with the fact my friend has spoken to tech support for over 4 hours in three calls and can't get the same model to print, and now this brand new copier won't copy, I decided to send it back. It's a copier/printer, it should copy right out of the box. So disappointed. My previous two printers were HP. Tech support was horrible.
Date published: 2024-01-16T00:00:00-05:00
Rated 5 out of 5 by from Great printer difficult set up It was difficult to set up and get connected
Date published: 2023-10-07T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Printer works great and if you register it for the free ink, you get free ink and free printer paper. We questioned this but the ink came way before we even needed it.
Date published: 2024-02-09T00:00:00-05:00
Rated 5 out of 5 by from Product and set-up service. Most pleased with the purchase made directly with HP. The telephone set-up service provided by your professionals RT and Mon was outstanding in the quality of their respective manner, including patience with us, and their high skill level. Could not have done the set-up without each of them! They merit supervisory commendation for such; please do so on our behalf.
Date published: 2023-02-22T00:00:00-05:00
Rated 5 out of 5 by from Excellent Printer I love our new printer. It was very easy to install. The print quality is excellent & I love the document feeder.
Date published: 2023-07-01T00:00:00-04:00
Rated 5 out of 5 by from Easy to Set Up I have only had this printer a short period of time; however, it works great. It was easy to set up. I recommend.
Date published: 2022-10-27T00:00:00-04:00
Rated 5 out of 5 by from Upgraded Upgraded from an 8000 series. This machine meets my needs.
Date published: 2023-09-19T00:00:00-04:00
Rated 5 out of 5 by from Ink drinker All my past printers are HP but This 8025e is one of the worst printer I’ve ever own. The ink duration sucks!! I’m paying close to $100 for ink and I’m printing 8x10s I can barely get 12 good copies , before it start smearing, printing crazy and giving me messages saying that it’s about to run out of ink.
Date published: 2023-02-10T00:00:00-05:00
Rated 5 out of 5 by from Good quality Nice size. Fast.
Date published: 2023-06-08T00:00:00-04:00
Rated 5 out of 5 by from NOT AS HAPPY The ink that came with the printer showed low as soon as I installed them. I signed up for Ink+ and they are sending new ink but it has been over a week and they have not arrived. Not happy. My last HP printer lasted over 10 years but does not print on two sides anymore so had to buy a new one.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Priced affordable Every easy to operate. I am the children’s minister and need to make copies of different projects for them every week. The free ink cartridges for 6 mth will help alot. I thank y’all for this promotion.
Date published: 2023-03-28T00:00:00-04:00
Rated 5 out of 5 by from An Outstanding Home Printer l have only had this printer for less than two weeks and so far it meets all my expectations. I must also admit that the Printer Help Desk did a marvelous job of taking over my PC and completing the install, including activating all the necessary software.
Date published: 2022-11-21T00:00:00-05:00
Rated 5 out of 5 by from Works but clunky and not reliable No base so paper tray is hard to install/remove I received this 2 years ago almost to the date and had problems out of the box. It would show print cartridge errors, but would then work by opening/shutting door. Yesterday it just quit with a cartridge error that could not be fixed. I contacted HP and after almost 2 hours in chat (going through mundane tests I had already done) they are sending a replacement. I have the 3 year extended next day replacement warranty and I will get my replacement in about 3 weeks after I give them a ccd to assure I send back the broken unit. This replaced my very reliable sturdy HP that worked like a dream and this one cost much more. j would not recommend this particular model. I previously reviewed this in 9/2021 just after receiving the unit. My review in 9/2021 - Had problems with set up had to use online tech. Should just be plug and play. Still have updates pending in HP Support assistant. Not as sturdy as my previous printer. Have had cartridge errors twice not sure how that will work out long term. Had to set up turn off/on timer to bypass 8 hour auto shut down. Seems to print ok hope it lasts. Would like to have had bottom on printer it would keep dust out of the mechanism and make the paper tray easier to pull out.
Date published: 2023-08-20T00:00:00-04:00
Rated 5 out of 5 by from I don't love this printer Overall, I'm not very happy with this printer. It is too big and bulky, sounds like something is breaking inside every time it prints, print quality looks dim and muted, and the ink cartridges are very difficult to install.
Date published: 2023-10-04T00:00:00-04:00
Rated 5 out of 5 by from Upgrade to the OfficeJet Pro 9015e I upgraded to the OfficeJet Pro 2015e and its great! It's quiet and prints quickly. The touch key pad makes it easier to make copies and the paper feed saves lots of time. It's also small enough to fit under my desk which allows more room for me to work.
Date published: 2023-03-24T00:00:00-04:00
Rated 5 out of 5 by from Is this a refurbished printer instead of a new one? While it has many good features, the cartridge carriage mechanism makes a loud clunking noise when printing and and resetting
Date published: 2023-12-01T00:00:00-05:00
Rated 5 out of 5 by from Mislead The person I purchased the printer from said I would have to have a new printer because the one I had wouldn't with my new laptop. I found out after I purchased one that I could have used the one I had.
Date published: 2023-02-23T00:00:00-05:00
Rated 5 out of 5 by from Mixed Feeling I have been an HP customer for over 30 years between laptops and printers. This printer is as good as any that I have ever used. The tech support was also good. The PROBLEM IS: why should I need the HP tech support to start using the machine? Not only I needed to call the tech support, it took them nearly 30 minutes to get it going. Realize that I am fairly tech savvy. Whatever happened to the "PLUG 'N PLAY" technology? To that extent, I am disappointed.
Date published: 2023-03-22T00:00:00-04:00
Rated 5 out of 5 by from HP office jet pro 9015 is the best printer I've owned. Love it. Scanning is easy!
Date published: 2023-02-01T00:00:00-05:00
Rated 5 out of 5 by from A ?? on this compact all-in-one printer! This printer is just what I needed. It’s very compact and easy to set up! The price seems fair.
Date published: 2023-04-25T00:00:00-04:00
Rated 5 out of 5 by from 9010 PRINTER It was easy to set up; I did not like that I have to use new ink.
Date published: 2023-09-06T00:00:00-04:00
Rated 5 out of 5 by from review of printer so far it is good much faster than old HP computer
Date published: 2023-02-09T00:00:00-05:00
Rated 5 out of 5 by from I like the one at work … I’m still learning how to use this printer at home and be able scan or print the way it is supposed to. But I really like the capabilities it offers.
Date published: 2022-10-10T00:00:00-04:00
Rated 5 out of 5 by from Not too bad overall, but jams often Printer setup was ok, took about an hour and then the printer still said that it was not connected, for no apparent reason. I left it alone for a few hours, and then it magically began to work. It prints relatively slowly, which is not a major issue, and it's not too loud. Unfortunately, whenever I print more than a few pages at a time, I get a paper jam. This has happened three times already in less than a month's time. Not a bad purchase overall, and the price was decent, but I wish this printer performed better and didn't jam so often. It's not easy to remove the paper when it jams either. If it continues to jam, then I might have to return it and look for something better.
Date published: 2023-02-16T00:00:00-05:00
Rated 5 out of 5 by from Scanning with the HP Smart app is maddening Scanning with the HP Smart app is maddening. It works maybe 10% of the time. Stay sane and don't use printer that force you to use their HP Smart app.
Date published: 2023-02-03T00:00:00-05:00
Rated 5 out of 5 by from MY NEW HP 9010 The printer is fast and IT responds to my wireless signal effortlessly. From time to time, my old 8710 gave me trouble, thus is why I needed a new HP printer. My only concern is where the paper comes out after printing. The tray that holds the printed work is slightly shorter than my 8710 and I can't extend the tray any further. Can anyone help me with this?
Date published: 2023-11-18T00:00:00-05:00
Rated 5 out of 5 by from WORKS PERFECT FOR MULTIPLE NEEDS Great printer. Works wonderful for everything I need. Have printed thousands of payment receipts on this printer and still working wonderfully.
Date published: 2023-07-23T00:00:00-04:00
Rated 5 out of 5 by from Great printer for home use Great printer for home use
Date published: 2023-05-21T00:00:00-04:00
Rated 5 out of 5 by from Damaged product Product arrived damaged and not working
Date published: 2023-12-08T00:00:00-05:00
Rated 5 out of 5 by from Mrs It’s very slow.
Date published: 2023-08-16T00:00:00-04:00
Rated 5 out of 5 by from Wholeheartedly like! I love the reliability and the responsiveness of HP, both in sales and support!
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from Printer Cartridge locked up This printer locked up on my after 10 days and won't do anything. Now I have to call tech support and waste an entire half day trying to get help or replacement.
Date published: 2023-09-11T00:00:00-04:00
Rated 5 out of 5 by from 9015 Officejet replaces 8025 Officejet Printer The 9015e All-in-One Office jet replaced an HP 8025 All-in-OneOfficejet. I did need help from HP Support to set it up, but once done it has worked well.
Date published: 2022-12-04T00:00:00-05:00
Rated 5 out of 5 by from OfficeJet Pro 9015e it prints, scans and copies ok. I had to hard wire it to my computer to get it to work,.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Good Good good good
Date published: 2023-11-13T00:00:00-05:00
Rated 5 out of 5 by from Success starts here Easy setup, great usability, mobile friendly
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from Good Printer Bought printer last month. Like capability to print wireless. The quality of the color print is nice as well.
Date published: 2021-03-18T00:00:00-04:00
Rated 5 out of 5 by from Awesome! Love it! Never run out of ink again!!!!!!!!!!!!!!!
Date published: 2021-01-16T00:00:00-05:00
Rated 5 out of 5 by from Nothing but problems This printer has been nothing but problems. Every day I have to trouble shoot it to get it to print. Some days it's 20 minutes others has been 2 hours. I'm ready to go back to my old printer! It is also really noisy.
Date published: 2021-01-07T00:00:00-05:00
Rated 5 out of 5 by from Works with Cardstock I bought this printer to primarily print on different weights of cardstock for crafting hobbies. It works perfectly with everything I've thrown at it so far!
Date published: 2020-12-17T00:00:00-05:00
Rated 5 out of 5 by from Does Everything my Small Business Needs! I bought this all in one printer about 2 weeks ago, and it has been great. The quality is exactly what I would expect from an HP device.
Date published: 2021-01-01T00:00:00-05:00
Rated 5 out of 5 by from Great Printed Bought this printer so I could have a dedicated printer for my work with the Anerican Legion. Then take older oriented and dedicated it to my wife and her work on line. So far,so good.
Date published: 2021-03-13T00:00:00-05:00
Rated 5 out of 5 by from Carson review This printer has been great so far. Easy to use, reliable, and everything has come out very well.
Date published: 2021-01-04T00:00:00-05:00
Rated 5 out of 5 by from Great features Glad I bought needed to upgrade printers. Tech support always there with any help needed
Date published: 2021-02-08T00:00:00-05:00
Rated 5 out of 5 by from Easy assistance for problems I love the easily accessed HP Assist program and the HP ability to fix most problems for me instantly
Date published: 2023-03-27T00:00:00-04:00
Rated 5 out of 5 by from HO inkjet printer Excellent product, highly recommend
Date published: 2024-02-05T00:00:00-05:00
Rated 5 out of 5 by from Extremely slow The printer is very slow to start. At times it will take 30 minutes or more to start after turning on the power switch. We have resorted to leaving it on all of the time (sleep mode) so that it gets itself ready to print in just a few minutes. Prints well when finally operating.
Date published: 2022-08-17T00:00:00-04:00
Rated 5 out of 5 by from Good Printer, some issues I purchased this printer to replace another HP that began to put lines onto copies sent thru the scanner. I like the new printer, but is has just begun to put lines on my copies. I know that when I have time the tech folks will assist, but this problem cases me to lose a star on my rating
Date published: 2021-11-16T00:00:00-05:00
Rated 5 out of 5 by from rating the 9015e hp 4 way printer this 9015e works as it should and does a great job every time.
Date published: 2021-08-25T00:00:00-04:00
Rated 5 out of 5 by from Great printer Very pleased with the purchase, delivery and product!
Date published: 2022-02-21T00:00:00-05:00
Rated 5 out of 5 by from Easy Set-Up and Great Outputs Bought this for my home office for printing and scanning needs. It was really simple to set-up and I am very happy with the quality of printing output and the scanning resolution. Also, like the HP ink program where you pay a flat monthly fee (based on your usage) to have ink shipped to you automatically, before you run out. Only reason I took of 1 star is because I want to gauge how things are after a year or two.
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Easy as 123 Easy to set up and get started! At every step there is a video that is easy to follow.
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from It does have very good features. I bought this a month ago and I am very satisfied with the way it works.
Date published: 2021-05-14T00:00:00-04:00
Rated 5 out of 5 by from Device is fine....information about functions not The 9015e is exactly the device I wanted to replace my HPM476dw. Has all the functionality I need. My issue is that I can't set up scan to email. It's just too darn complicated. I finally found the information online but I am missing one piece of or dont understand one component of what I need to get the set up complete.To say I'm bummed would be an understatement.
Date published: 2021-06-29T00:00:00-04:00
Rated 5 out of 5 by from Great Printer for a grad student. I bought this printer after my office jet pro 6978 series one died a few weeks ago. The size is about the same as the previous models, however, I don't care for the box design personally. However, it is set up in my closet on top of my dresser so looks really means nothing to me. I will say if you are familiar with newer models of HP printers this pretty much follows the same suit. Download the app (HP Smart), set up your account before you do anything else with this printer and you shouldn't have any issues. I do miss the days of printer cords directly plugging into your desktop computer, however, I have a home wireless router and it took no time to hook it up to my home network. It prints, scans, copies, faxes (if you need that), and all in good fashion. I am a grad student so I am always printing something or copying another piece of paper to send it to another department. This printer does all of it without issues. On a side note: The 6 months free ink is nice, but not really a deciding factor to buy this printer or not. Like I said I already had an account with my last printer so it was easy to set up instant ink with this new one. If free ink is your thing then the 6-month deal is good for about 30 dollars. Once again, not bad, but not a big deal either.
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Great printer, except.... Love this printer, have had it over a year, it does my everyday functions perfectly. The one thing that absolutely drives me insane is when I'm printing and run out of paper. The printer notifies you that the tray is empty but then doesn't unlock the tray. So either sit there for a few minutes and wait for it to unlock or take out the part the paper sits on after printing, reach your hand in, flip up the latch and pull the paper tray out. It would have 5 stars, but I can't get over how annoying this is.
Date published: 2021-12-01T00:00:00-05:00
Rated 5 out of 5 by from Easy setup, great print quality I received this printer in March 2021. The small footprint of the printer fits nicely on my shelf, it is quite and the reliability of the wireless printing has been a great asset when I need to print not only from my laptop (which I could have anywhere in my house) but my mobile phone!
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from Printer performs as expected I bought this and installed via HP Smart+ on 1/18/21. The printer seems to be fine but records do not reflect my additional 1 year warranty. Over the past 20+ years I have purchased 6 HP printers and have been quite happy. How can the record reflect my additional year warranty.
Date published: 2021-02-05T00:00:00-05:00
Rated 5 out of 5 by from Missing One Important Feature (to me) I replaced my HP 8610 with this 9015e as I was told this is the newest replacement model available. There is one feature missing. I was able to print "borderless" on plain paper with my old HP 8610. I am unable to do this on the newer 9015e without selecting photo paper (which kicks the printer into photo printing mode). Photo printing mode uses more ink and takes longer. I'm on the Instant Ink Plan, and my plan goes by number of pages, not by the amount of ink used. So for me the only inconvenience is the longer amount of time it takes to print out my digital patterned papers edge-to-edge. For the life of me, I can't figure out why HP would eliminate a feature that potentially costs HP money (for those on the Instant Ink Plan). I was on the 300 pages per month Instant Ink plan. That's a LOT more ink being used needlessly just to be able to print borderless on plain paper. So, this is a heads up to any scrapbooker or crafter who prints out digital papers from edge to edge, especially if you are not an Instant Ink subscriber. While printing in photo mode isn't ideal, I do get better quality, borderless printed pages on plain paper, but it does take much longer to print each page. Otherwise, I find the printer to be equally as good as the older model HP 8610 (which I liked). I've spoken to HP reps and even supervisors about this issue (took almost two hours waiting on hold). They were not aware of this situation since this machine is currently very new. They were going to bring this to the attention of the engineers. I am hopeful that there is a firmware update that might fix this problem.
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from HP Officejet Pro Delivery was timely and simple. I do like that there is no cd program to assist with set up. The web-based activation was VERY difficult and frustrating. The program or app would not download to my computer and I do not like being forced to set it up through an app on my phone.
Date published: 2021-02-21T00:00:00-05:00
Rated 5 out of 5 by from What’s not to like. Seamless setup. Easily communicates with WIFI from any devise unlike prior 8610 all one inkjet.
Date published: 2020-12-11T00:00:00-05:00
Rated 5 out of 5 by from DO NOT BUY THE 9015e! A True Piece of Junk--This item was returned due to the fact the cartridge had to be installed and the software to connect it to my computer did not work. I replaced it with the 9025e which worked right out of the box. Pay the money for the upgrade!
Date published: 2020-12-13T00:00:00-05:00
Rated 5 out of 5 by from Nice features Bought this new printer two months ago. Easy to set up and is a significant improvement over my old HP 6500 which gave up the ghost earlier. Very satisfied thus far.
Date published: 2021-02-07T00:00:00-05:00
Rated 5 out of 5 by from Need for speed Really enjoy the quality and speed of my printer. I've always had an HP printer but this one is one of the best. Thank you for your great quality in your products
Date published: 2022-02-05T00:00:00-05:00
Rated 5 out of 5 by from Printer is louder than the one we replaced, nice Our older HP OfficeJet Pro 276dwa stopped working due to a "Printhead error" (?we never dropped it or damaged it). So we had to replace the printer without even a scratch with a new OfficeJet Pro 9015e (same features). The problem was that none of the ink cartridges that were brand new and unopened fit in the new printer, so we had to work really hard to exchange them (it shouldn't have been that difficult). Plus, HP replaces $ for $, and not "color for color", so that wasn't great.
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Timely purchase I received my printer promptly. It was not difficult to set up.
Date published: 2021-04-30T00:00:00-04:00
Rated 5 out of 5 by from Best Printer I ever had The HP9015 has all the features I need in the HP support is just terrific.
Date published: 2021-03-30T00:00:00-04:00
Rated 5 out of 5 by from This HP printer is awesome - seriously I am most impressed by the print quality and how fast it is. I can be doing several things at once and need something in a hurry and I can always count on this printer to not only print perfect documents but the color is bright and clear. I am very happy I made the decision to purchase this printer.
Date published: 2021-06-07T00:00:00-04:00
Rated 5 out of 5 by from Easy start up & performance excellent so far! Purchased a month ago on line. Delivery on time &perfoace great!
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Great product! I received a free sample of this printer to review, and I'm sure glad I did! Received this package in a timely manner. Once the box was opened, the instructions were extremely simple to follow. The printer itself, an OfficeJet Pro 9015e, has a LCD color touch screen for setup and feature editing. Was extremely simple to set up the wireless network. The printing app itself is cloud based which has great potential. I was directed to a website where I picked my product, then hit launch. The software was then installed. Another thing I noticed is that the ink cartridges are larger than average, and the speed of printing pages, b&w, or color are the fastest that I've seen among printers. Overall I would highly recommend this product.
Date published: 2021-04-14T00:00:00-04:00
Rated 5 out of 5 by from Love this printer I have been using this printer for two months and I love it! It was easy to set up the wireless features and it prints VERY well!
Date published: 2022-02-17T00:00:00-05:00
Rated 5 out of 5 by from Exceptional features I recently purchased this Printer and it is the best decision I made. It is easy to use, it was easy to set up and the print quality is excellent.
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from Good performance Works ok, but could not install it myself, and tech support took 30 minutes to install. Then after installation started getting error messages right away that updates could not auto download, which took tech support another 30 minutes to manually download. Several days later got same message about not able to auto download updates, which required tech support another 30 minutes to do manual download. Poor design. Also, there is no divider in paper tray that keeps letter paper in place. Poor functionality.
Date published: 2021-09-30T00:00:00-04:00
Rated 5 out of 5 by from best deal ever I was so happy I could get a new HP printer. When the last printer would not print envelopes I was happy to get rid of it.
Date published: 2021-08-12T00:00:00-04:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e All-in-One Printer I bought this a month ago. Had help with an HP tech setting it up. My iMac is 8 yrs. old and it is compatible.
Date published: 2021-05-05T00:00:00-04:00
Rated 5 out of 5 by from Printer Long time to set up - needed your help - got same - thanks. Printer working fine - hope it continues.
Date published: 2021-12-11T00:00:00-05:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e Best HP Printer I've owned in thirty years. Beats LasJet Pro all around.
Date published: 2022-01-21T00:00:00-05:00
Rated 5 out of 5 by from Good printer Great printer at a reasonable price. Software is easy to use. Instant ink is convenient
Date published: 2021-03-26T00:00:00-04:00
Rated 5 out of 5 by from easy to setup and quick to work I bought this as replacement for the Officejet PRO 8610. Printer was very easy to setup and started working immediately.
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from What More Could You Want The 9015e has everything you could want in a printer and scanner. Extremely fast scanning and printing. Auto double side scanning and printing. So what more could you want. Super satisfied. And 6 months of free ink... HP - High Performance...
Date published: 2021-03-27T00:00:00-04:00
Rated 5 out of 5 by from Buyer Beware I previously had a HP OfficeJet Pro 8610 All in One and was very happy with it. The printhead eventually failed, so I decided to replace the printer. I had a sales rep help me with the purchase explaining that I wanted the most similar printer to the 8610. He assured me that the 9015e was the most similar product. The comparison is laughable. This new printer is very cheaply made in comparison to what I had. The document feeder doesn't work properly (many sheets go through at one time) and the tray where the paper comes out is not long enough for the paper to sit flat. I don't recommend this printer. I made a bad decision based on bad advice.
Date published: 2022-02-28T00:00:00-05:00
Rated 5 out of 5 by from Grate I bought this printer a week a go. Works grate easy to setup.
Date published: 2021-01-02T00:00:00-05:00
Rated 5 out of 5 by from Still Looking This is not the all in one printer I thought it would be. It leaves lines through a PHOTO that you print. It works fine for regular printing of paper work. This is the second printer I purchased in the last 6 months and am very unhappy with HP.
Date published: 2021-01-20T00:00:00-05:00
Rated 5 out of 5 by from Financial Sectertary I brought this Printer a few weeks ago I am very proud I got it from hp store. It worked very fine for me. Just want I needed after my all HP Office Pro 8600 went down. Thanks Mr. Wes for helping. - Wilbur Polite
Date published: 2021-03-14T00:00:00-05:00
Rated 5 out of 5 by from Home Bought this printer a month or so ago and have been very pleased with its performance.
Date published: 2021-02-08T00:00:00-05:00
Rated 5 out of 5 by from Good wireless printer The new printer has good wireless connectivity but it is light weight and is fairly noisy when it prints. I have two of this printer and both have had paper jams immediately upon first trying to do double-sided copy using the document feeder and HP paper. Hopefully this will not be a recurring problem. Prints, however, are crisp and clear, both in black and in color. I think that unless you need to do a lot of double sided copying of large documents this is a fine printer.
Date published: 2021-03-14T00:00:00-05:00
Rated 5 out of 5 by from Quality Printer Prints with great speed and quality. Love the wireless capabilities and HP app
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from like everything but the setup I had to replace my other printer after receiving A bad ink cartridge from insta A ink After inserting the C cartridge I started to get bad printing They sent me A Y cartridge And that did not help I tried all the fixes built into the printer Had to replace it Not sure if I like the HP Smart app I am use to the old ones being on home screen
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from This Unit is Horrible -- Go With the 9025 I bought a 9015 at Best Buy after my 7-year old 8620 started to give out. The first unit had a defective ADF head which resulted in lines on the page whenever I copied or scanned a stack of pages. I returned it and got a replacement. That one also had an ADF problem -- it only fed the first page and then stopped. So, I found a 9025 at Staples, which is working as well as my old 8620, only faster and with two trays. After the fact, I found a review that speculated that the 9015 had been rushed to market without the usual HP engineering precision and care. Stay away from the 9015 -- spend the extra $ and get a 9025 so you won't waste two extra days setting up and returning units.
Date published: 2021-03-14T00:00:00-05:00
Rated 5 out of 5 by from Does printing, rest of the bundle sorta sucks. 1) The app as a fake printer doesn’t always work with Windows 10. Worthless for printing. Use the printer itself which fortunately is available in spite of the app. 2) In spite of me sharing printer status, I now have new printer cartridges after only printing a half dozen pages. Hope they don’t dry out for the next next 6 months.
Date published: 2021-01-20T00:00:00-05:00
Rated 5 out of 5 by from Ok printer Printer locks up on my home network and the only way to unlock is to unplug.it has done it four times in its first month. Other than that it works well.
Date published: 2021-01-31T00:00:00-05:00
Rated 5 out of 5 by from Oh joy! So glad to have an updated printer ??
Date published: 2023-05-04T00:00:00-04:00
Rated 5 out of 5 by from Good printer but noisy Printer is working fine, but it is noisier than my prior 8610.
Date published: 2023-09-25T00:00:00-04:00
Rated 5 out of 5 by from Kudos to the Our New HP Printer In almost two weeks, the HP OfficeJet pro 9015e has performed better than any previous printers we have used. A huge plus is the clean footprint with only one cord (powercord). I am planning to recommend this machine to a friend who is looking for a sturdy, efficient home business printer.
Date published: 2023-11-28T00:00:00-05:00
Rated 5 out of 5 by from All in One Printer I am mostly happy with the printer except for the scan part. The previous printer I had 8610 model would allow you to ask for a scan and then tell where or how you wanted it saved into. I had a PDF choice, but with this one it only scans into the computer as a jpeg. Not happy with this as I have found it very difficult to locate once I save it. Shouldn't be this way.
Date published: 2023-02-25T00:00:00-05:00
Rated 5 out of 5 by from So far.. so good! Just started using this, but so far, am very happy with it.
Date published: 2023-04-29T00:00:00-04:00
Rated 5 out of 5 by from Hp Office Jet Pro This printer replaces an Office Jet Pro that wore out. Very happy with the print quality and setup was very easy
Date published: 2023-02-02T00:00:00-05:00
Rated 5 out of 5 by from The noisiest printer I have ever owned The noisiest printer I have ever owned! It moans and groans and sounds like it is going to implode on itself. I haven't had a new printer in many years, I thought they would be much more quite and streamline. I was wrong
Date published: 2023-01-20T00:00:00-05:00
Rated 5 out of 5 by from Printer a couple of my friends and my son, coming to you about HP product. My son hoping to be able to get a HP computer from you direct, because of the experience I had. Which I had the best service and tech support knowledge of the product . Thank you HR you hire the best of the best which makes for a wonderful experience
Date published: 2023-10-27T00:00:00-04:00
Rated 5 out of 5 by from Great Buy This was easy to setup. So far all is well.
Date published: 2022-11-07T00:00:00-05:00
Rated 5 out of 5 by from Incorrect analysis. After extensive analysis of my problem, my printers started to printing. The problem was the incorrect IP address. My internet provider and router company "Nighthawk" found the problem. The HP technician claimed my hp 6830 had reached EOL " end of life". That was incorrect. Therefore I am returning the HP 9015 printer. I need the procedure for returning an item. Thank you.
Date published: 2023-03-20T00:00:00-04:00
Rated 5 out of 5 by from Great for small professional office! This is the 3rd printer I have purchased and love them!
Date published: 2023-05-20T00:00:00-04:00
Rated 5 out of 5 by from Officejet Pro 9015e Noise Paper feeding is much noisier than that of the previous Office Pro 6000 seried.
Date published: 2023-03-26T00:00:00-04:00
Rated 5 out of 5 by from Super Printer My HP printer is a very trustworthy product.
Date published: 2024-01-29T00:00:00-05:00
Rated 5 out of 5 by from An indispensable tool for my productive little home office The new HP 9015e is faster than my previous HP printer (which I also thought was a great printer). The power button has been relocated to the top left rather than the lower right corner (much more visible and easily accessible for my tight home-office arrangement) and the serial number is now included on the inside of the cartridge-access door (so much better than having to look behind the printer to read the serial number). The iPhone app seems really incredible how it’s able to monitor and control the device (although my printer is still so new that I haven’t had the opportunity to explore all the benefits of the app). So far, I’m very happy with my new HP 9015e All-in-One printer, especially with the speed. I timed it and it is 10 seconds flat from the time I click “print” until the first printed page of a document is out of the printer. That’s quick considering that in this particular instance, the printer was sound asleep until the instant I clicke “print”. Keep up the great work HP! Johanne Gutenberg would no doubt be at least as impressed as I am. In my book, HP remains the ONLY printer company to consider.
Date published: 2023-03-12T00:00:00-05:00
Rated 5 out of 5 by from Stop looking , the HP Office Jet Pro 9015e... is the one you really want !!! The HP 9015e is a top of the line printer , fax and scanner , at a fair price . A great deal on the ink . If you like , HP will keep you supplied in ink and paper .
Date published: 2023-03-19T00:00:00-04:00
Rated 5 out of 5 by from MUST HAVE SPARE INK CARTRIDGES ON HAND FOR ALL COLORS EVEN IF YOU ONLY PRINT IN B&W Major downside is you cannot print in B&W if a color cartridge is low/empty. Printer will not function until you replace color cartridge. (Now waiting for replacement color cartridge to arrive and cannot print until they do.) I learned this the hard way. Printer is usually reliable and print quality is good. Envelopes do not usually jam. P.S. Custom support rep Jordan hung up on me when I asked him to confirm this quirk. He was more interested in selling me an additional year of technical support.
Date published: 2023-07-13T00:00:00-04:00
Rated 5 out of 5 by from Good HP Printer Good reliable printer at reasonable price
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of 5 by from HO OfficeJet pro 9015e Nice compact printer with full functions.. My only complaint is that the ink cartridge doesn’t “click” into place when installing, like the videos show., so it’s difficult to know if they are properly installed.
Date published: 2022-11-14T00:00:00-05:00
Rated 5 out of 5 by from poor worst HP printer. No eprint available . No seperate photo bin
Date published: 2023-04-06T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO It prints fast and quietly
Date published: 2023-01-05T00:00:00-05:00
Rated 5 out of 5 by from Frustrated with Software and Software Tech Support The printer is great when it works, but we have had several software issues which have not yet been resolved, and this is a matter of great frustration on my part. One of the problems with our previous (HP) printer was that it was constantly disconnecting from the computers, and this new one is doing the same thing. It also spontaneously goes "offline" and there is no way to put it in "ready" condition without turning it off, turning it on, and rebooting the computer. This is putting a big hitch in my day, but when I called tech support to help, the tech, who is in India, was having internet issues, told me he would call me back last Wednesday, and thus far I've heard nothing from him. So I am one frustrated customer.
Date published: 2022-09-30T00:00:00-04:00
Rated 5 out of 5 by from This is a no-brainer!!! This is my fifth HP printer and it is absolutely phenomenal! I wore the other printers into the ground and got more than my moneys worth but this time, for $300, this printer is the best. Printing speed is lightning fast. Quality is perfect. Ink cartridges are easy to load and huge. Set up was a breeze taking less than five minutes. Connects with all of my Apple computers and iPhones seamlessly. Worth every penny. Plus the six months of free ink!!! I never take the time to write reviews but had to do it this time because I am so impressed.
Date published: 2023-01-29T00:00:00-05:00
Rated 5 out of 5 by from Garbage This is absolutely the worst printer I have ever purchased. If I could go back in time and warn past me I would but I can't so I'm warning you. Only buy this printer if you hate yourself, like to spend money on things that don't work, enjoy long phone calls with customer service, and don't actually need the services this printer promises to provide, because it won't. Ever.
Date published: 2023-09-06T00:00:00-04:00
Rated 5 out of 5 by from HP Shines Easy setup plug & play. Easy loading the paper and inks.
Date published: 2023-11-16T00:00:00-05:00
Rated 5 out of 5 by from Great, but confusing website I like everything about it so far except that I can't download the HP software on my computer or figure out how to scan to the computer. Your website for software download is so confusing as to be unusable, and I don't know where to turn for assistance.
Date published: 2022-04-02T00:00:00-04:00
Rated 5 out of 5 by from Printer review It seems to be built very cheaply, lots of flimsy plastic parts. Paper tray is hard to operate, don’t think this is made for light office use.
Date published: 2022-04-18T00:00:00-04:00
Rated 5 out of 5 by from My first HP disappointment This is the first time I've been disappointed in an HP printer, after being a loyalist for years. It jams frequently, and the jam can be exceptionally difficult to clear depending on if the paper gets caught as there are not “release” points
Date published: 2022-04-30T00:00:00-04:00
Rated 5 out of 5 by from Great So Far I haven't used all the features yet, buy so far it is great. One thing I noticed is when printing a 1 page document, it turns page over and then prints. Is there a way to have it just print?
Date published: 2022-05-27T00:00:00-04:00
Rated 5 out of 5 by from What do I do with me old H-P? The printer is just fine so it gets 5 stars. However, the customer experience of getting help with disposing of or recycling the old 6978 was as bad as one might imagine between robots and live person who could not even understand my request. Wasted lots of time with every try and gave up finally. H-P should be embarrassed.
Date published: 2023-11-01T00:00:00-04:00
Rated 5 out of 5 by from Replacement Replacement of 5 year old out of warranty 9015
Date published: 2022-09-25T00:00:00-04:00
Rated 5 out of 5 by from 9015e Problems Printer arrived in a timely manner. Well-packaged. Unfortunately, the print head would not retain the ink cartridges. A replacement print head has been ordered, but will take up to 2 weeks to arrive with no guarantee that the is the definitive problem. We have had over a dozen OfficeJets over the years - after this set of problems - never again.
Date published: 2023-10-05T00:00:00-04:00
Rated 5 out of 5 by from Great customer service!!! Awesome printer. I love my new printer from hp company i love hp compa Great printer
Date published: 2023-10-06T00:00:00-04:00
Rated 5 out of 5 by from Display Screen Functions are Very Limited This printer replaced my HP OfficeJet Pro 8610 as result of upgrading my internet service to 5G. The HP OfficeJet Pro 9015e display functions are very limited. With to old HP 8610 all functions could be controled and viewed on the printer's display screen. This worked out great for our home as it supported an adjacent desktop computer located in the downstairs family room and laptops mainly used upstairs. With the HP 9015e most functions are controlled only on the computer that the print job was requested. This was a poor printer choice for our two story home. Getting some extra stair step exercise when there is a print problem. Select print command from an upstairs laptop and go downstairs expecting to retrive print product, oops nothing there. Run upstairs to check the print queue. Take your guess at what was wrong, select print command and head back downstairs. Hopefully your print job was successful. If not, back upstairs and guess again or disconnect any peripherals, i.e. power cord, multiport, etc. Don't forget to take the wireless mouse, because, you don't need the aggravation of having to use the touch pad.
Date published: 2022-11-09T00:00:00-05:00
Rated 5 out of 5 by from I love my new printer!!! Great printer for the money; very fast and great quality printer
Date published: 2023-02-02T00:00:00-05:00
Rated 5 out of 5 by from HP9015e Review Very good printer that prints quickly and with excellent quality. Replaced a 8710 that I was very happy with and this one looks to be its equal or better.
Date published: 2023-07-03T00:00:00-04:00
Rated 5 out of 5 by from Print quality Love the print quality.
Date published: 2023-05-24T00:00:00-04:00
Rated 5 out of 5 by from HP 9015 I like the printer but the paper loading tray feels flimsy.
Date published: 2023-09-10T00:00:00-04:00
Rated 5 out of 5 by from Fantastic printer Fantastic printer, easy set up, beautiful printing. Everything anyone could want in a printer.
Date published: 2023-09-25T00:00:00-04:00
Rated 5 out of 5 by from Not like the old printers I helped build in the early 2000s Not great but ok
Date published: 2023-07-05T00:00:00-04:00
Rated 5 out of 5 by from Awesome Printer This printer does it all and it does it fast
Date published: 2023-08-22T00:00:00-04:00
Rated 5 out of 5 by from THE BEST PRODUCT AND SERVICE IN THE MARKET. I HAVE ALWAYS HAD HP OFFICEJETS. THEY ARE THE BEST ALL IN ONE PRINTER APPARATOUS THERE IS. I HAVE NEVER EVEN CONSIDERED LOOKING INTO OTHER MANUFACTURERS. tHE SERVICE AND TECH SUPPORT IS ALSO No. 1.
Date published: 2023-06-30T00:00:00-04:00
Rated 5 out of 5 by from Home owner Great printer, very fast
Date published: 2023-06-08T00:00:00-04:00
Rated 5 out of 5 by from Printer This printer is very noisy and slow. The HP app has to be downloaded in order for the scanner to work. Very inconvenient. It literally took 2.5 minutes to print 4 pages.
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of 5 by from BUY THIS PRINTER! GREAT VALUE! Excellent printer, easy to set up and use.
Date published: 2023-08-31T00:00:00-04:00
Rated 5 out of 5 by from Fast and easy Easy to set up, prints and scans fast.
Date published: 2023-05-19T00:00:00-04:00
Rated 5 out of 5 by from Great printer, horrible interface, not user friendly First, let me start with the positive. The printer is fast, relatively quiet and prints with fairly good quality; granted, I have not tried to print photos with this yet. The bad part is that you NEED to use HP Smart to print and it is nothing but a headache, requiring constant reinstallation of the printer. My old workhorse Canon printer (5+ years old) decided to get severely unaligned on me and and, since I have several HP computers at the house, I figured an HP printer would work well with them. Apparently, I was mistaken. On a regular basis, almost all of the computers will show the printer offline, even when the printer is on. I will ultimately find one of the computers that connects just fine, move my work to that one and print. Next time around, that computer will not work, but one or more of the others will. As far as I can tell, this seems to be a problem centered on the improperly named "HP Smart" App, which has become a less than useless middleman in the printing process (it is also part of how they manage your ink, which has to be HP approved). I have to frequently uninstall and reinstall the printer from laptops to get it to work. Sometimes, the process is so glitchy that I have to just do a direct wifi connection (rather than what should be the more stable network connection that has served me well for years with Canon). I have seen a lot of fluff solutions on the HP website, which tend to be more patches and temporary workarounds than actual solutions. Sure. I can go in and manually assign the IP (have to do that half the time), but I would have to do that at least once a week on all of my machines. Firmware is up to date. Microwave is nowhere near the router or laptops. Network configuration works, given that I have, at some point been able to successfully print out of at least 3 computers at one time (and if I reconnect my Canon it also works fine). Given that I am seeing the same exact problems on the HP support site with a multitude of different HP printers, the only logical conclusion is HP Smart. The printer itself is good, the interface (HP Smart, in this case) is worthless. I would actually give this printer 4-5 stars if I could keep it online and not have to jump through hoops to get it reconnected. I am debating the merits of trying to repair my old Canon, or even directly connecting my even older non-wireless Canon to one of my computers (since I have to transfer work anyway, right now). They may not be as fast or sharp, but they work consistently.
Date published: 2023-03-27T00:00:00-04:00
Rated 5 out of 5 by from You Get What You Paid For! The HP OfficeJet Pro 9015e is wonderful. It is an all in one printer that allows me to perform my tast at the touch of the printer screen. It is programmable to perform fax jobs when you need to send them. Most amazing jobs a it alerts you to what you are doing wrong and it offers videos to help you expand your knowledge on how to appropriately use this printer! I must say this printer was a major upgrade from my older model HP Jet printer!
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of 5 by from Poor Quality Machine I cannot keep this thing running. New ink cartridges randomly fail on certain colors. I've done regular, deep cleaning, extra deep cleaning functions to no avail. Today I again (yes, again) went to Best Buy and paid $66 for a set of all 4 new cartridges. Ran all the printer head cleaning utilities and Cyan doesn't work. Not only that, but running the printer cleaning functions drained over 1/4 of the new ink cartridges. The cost and pain just don't go away with this thing. Absolute piece of garbage. Going to the landfill tomorrow. Very sad. HP used to represent good quality... those were the days. Recommendation: don't buy an HP printer.
Date published: 2023-03-19T00:00:00-04:00
Rated 5 out of 5 by from Dysfunctional paper tray. I have always owned HP Printers. They have always been tried-and-true. However, HP blew it on this model. The paper tray is not user-friendly. The exit tray doesn't allow printouts to lay flat when exiting.
Date published: 2023-04-30T00:00:00-04:00
Rated 5 out of 5 by from Highly Recommend Ordering was simple, printer arrived in a timely manner and was easy to set up.
Date published: 2023-04-28T00:00:00-04:00
Rated 5 out of 5 by from Design issue Output Tray does not extend far enough for 8-1/2 X 11 to lay flat. Problem with large documents.
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of 5 by from Bought as replacement for HP Office Jet Pro 8600 I’ve used this printer for a week and it prints, scans and copies ok. I had to buy it as replacement for a well-functioning HP OfficeJet Pro 8600 for which HP stopped supporting with updated print drivers for MAC. The construction of this new one is “flimsy” compared to the old one.
Date published: 2024-01-18T00:00:00-05:00
Rated 5 out of 5 by from 9015e Review So far, so good
Date published: 2023-06-08T00:00:00-04:00
Rated 5 out of 5 by from 9015e not quite what I expected Via the online HP chat through HPSmart App the HP customer support suggested that the HP 9015e hand a secondary paper tray that could be used for less than 30 sheets (say a few #10 envelopes or 4"X6" photocards, etc.) To my knowledge from recent research after purchase there is NO secondary paper tray in the 9015e. With further research, after providing my specifications for a replacement of my previous HP Inkjet printer, the HP agent SHOULD have recommended the HP 9020 series for my needs -- it has a secondary paper tray. I would have easily paid extra for this feature if I understood the 9010 models do not have a secondary paper tray. On the print quality side, this model appears to produce similar quality, but the components including the one removable paper tray seems flimsy and not nearly as sturdy as my previous HP Inkjet printer that was roughly 8 years old. Continue to be enrolled in the HP Instant Ink program which is a plus.
Date published: 2023-03-18T00:00:00-04:00
Rated 5 out of 5 by from New printer Printer does all that it is supposed to do. I am replacing a Officejet Pro 8600 Plus which I liked better because it had a legal size scanner. It does have sharp printing and it is fast enough. Still new so no track record for me on how it will stand up.
Date published: 2022-11-26T00:00:00-05:00
Rated 5 out of 5 by from Unable to reach Customer Support. The Chat Icon does not work. No one there. Unable to cancel my order Immediately after placing it.
Date published: 2023-12-20T00:00:00-05:00
Rated 5 out of 5 by from Just works silly! Great printer love it! buy this printer now
Date published: 2023-03-12T00:00:00-05:00
Rated 5 out of 5 by from Worst experience ever! Worst experience ever. Couldn't even get the cartridges to stay in they kept popping out AND it took almost 20 minutes to get thru the doom loop bot to get to a customer service human being. It is being returned. Allen tried to help but it was not happening.
Date published: 2022-11-17T00:00:00-05:00
Rated 5 out of 5 by from Does it ALL! Wish the unit was overall smaller. Does everything I need it it to do. Was not exactly plug and play but when you call HP Tech support for help they are there to help you get up and running. Never had a complaint about their tech support.
Date published: 2024-01-25T00:00:00-05:00
Rated 5 out of 5 by from works well easy to setup and easy to use
Date published: 2023-02-09T00:00:00-05:00
Rated 5 out of 5 by from New Printer - HP Just purchased this printer. It make a lot of noise when preparing to print. Wanted a printer that was not as noisy.
Date published: 2023-10-10T00:00:00-04:00
Rated 5 out of 5 by from As Advertised Printer does the job and the Insta Ink deal is great!
Date published: 2023-01-04T00:00:00-05:00
Rated 5 out of 5 by from What more can I say…I definitely recommend the HP 9015e! The HP 9015e replaced my 8 year old HP8620 OfficeJet pro which I had absolutely worn out. The 9015e has worked perfectly since I took it out of the box…I’m satisfied!
Date published: 2024-02-01T00:00:00-05:00
Rated 5 out of 5 by from Noise level The printer makes what I think is an unnecessary noice when the printer cartridge reset.
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of 5 by from HP wants you to sign in to use basic functions. Must sign in to HP for use and features. Easy start not easy to find or install. Should not have to sign in for basic features between printer and computer. Just another control point and I will buy a different printer in the future. and you have to sign off on all "Moral Rights" just to post??? Control your printing, control your comments???
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of 5 by from New HP Printer Had a little trouble with the ink cartridges during set up but once that was straightened out, I have been please with the way this printer is operating.
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from Disappointed in Hewlett-Packard The printer is a disappointment. Mostly due to crappy firmware. When it runs out of paper during a print job it flags a paper jam error. It drops offline frequently causing delays where the printer has to be rebooted to fix the problem. HP used to sell quality products, now they sell cheap pieces of crap that don’t work properly. This printer is a good example of why a once great company will fade into oblivion.
Date published: 2022-12-05T00:00:00-05:00
Rated 5 out of 5 by from Monumental disappointment. Less than 100 pages through the machine and there are already streaks and fades in some of the lines of each page.
Date published: 2022-07-28T00:00:00-04:00
Rated 5 out of 5 by from Great all-in-one printer I love this printer! It is easy to set up and use.
Date published: 2023-04-24T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO the paper in the tray is moving around it does not stay in place so the margins always print differently, otherwise I would really like this printer because it prints good quality and very quickly
Date published: 2022-12-20T00:00:00-05:00
Rated 5 out of 5 by from easy set up We have used the printer a few times. There was easy set up and started working on the first try.
Date published: 2023-05-17T00:00:00-04:00
Rated 5 out of 5 by from Great printer for home use! Great printer for home use once I figured it all out! Customer service was great and helpful!
Date published: 2023-02-01T00:00:00-05:00
Rated 5 out of 5 by from Works great Arrived on time
Date published: 2023-09-04T00:00:00-04:00
Rated 5 out of 5 by from Hope all HP printers same efficient & reliable I used HP 7400 for a long time with full satisfaction. After that I bought a HP 7301 smart printer but around 1 year a can’t resolved paper jammed issue caused me to buy a new printer again with a 3-year warranty. This HP 9015e looks good to me with nearly all the features I need but I think I need one year to comment whether it worths a 5-star.
Date published: 2023-06-01T00:00:00-04:00
Rated 5 out of 5 by from Great Home Printer Printer setup was very easy, and it performs flawlessly
Date published: 2023-10-16T00:00:00-04:00
Rated 5 out of 5 by from Easy printer set up The 9015e printer was very easy to set up and with Hp instant ink makes for a great experience.
Date published: 2023-07-19T00:00:00-04:00
Rated 5 out of 5 by from setup is near impossible!!! Manuals are in french and require a magnjfjng glass
Date published: 2023-06-17T00:00:00-04:00
Rated 5 out of 5 by from Louder and Faster than Earlier OfficeJet Models I upgraded to this printer from an OfficeJet Pro 8600 which became more and more difficult to manage whenever it had to be re-setup or had a new cartridge installed (i.e. required several cleanings for new cartridges to work right). The 9015e was very easy to install, get connected, and have multiple devices print to. It's a faster printer, but it is noisier. I don't expect printers to be quiet; the 8600 certainly was not. Unfortunately, this newer model is noticeably louder!
Date published: 2022-12-16T00:00:00-05:00
Rated 5 out of 5 by from Please make it easier to change from 1 HP printer to another i purchased this model to replace an existing one. I work from a mac and without doubt it was a complicated process to set up a new printer, delete the old one, change over my ink plan and be able to set up scan to email. Your help desk was good (despite HP making it difficult to reach). The prices was over 3 hours and 2 very long long calls
Date published: 2024-02-06T00:00:00-05:00
Rated 5 out of 5 by from Fantastic “ Love the Printer
Date published: 2023-12-27T00:00:00-05:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e Review I highly recommend the HP OfficeJet Pro 9015e. The Printer was easy to install. I’ve been using it for about 2 weeks now, and, it’s easy to use. I followed the start up procedures provided, and, ?? it worked first try. It is quiet and, fast. I print regularly from iPhone, iPad, MacBook Air, and, a PC. I also scan on a regular basis. The scan functional part of HP Smart takes a little practice, but, once understood, it’s easy.
Date published: 2023-09-05T00:00:00-04:00
Rated 5 out of 5 by from HORRIBLE PRINTER This printer is a joke compared to the 8710 I had for years. It gets stuck on almost every print job, the inside is covered with the ink... somehow it has sprayed all over the inside so it gets all over me every time I have to open it to have to fix something. It constantly says paper jam, when there is actually no paper jammed, it prints out completely blank pages more often than not when I start a new print job, so I have to keep wasting pages and ink cleaning the heads. SOMEONE HELP ME PLEASE
Date published: 2022-11-26T00:00:00-05:00
Rated 5 out of 5 by from Easy installation! I have always been impressed with HP products over 45+ years in the corporate world. Needless to say, I had the same product in my home office. When my home printer started having issues after 10 years, it was time to purchase a new HP. Easy installation and a great product! Thank you HP!
Date published: 2021-03-28T00:00:00-04:00
Rated 5 out of 5 by from Does a professional job! I am very happy with my purchase. This printer is very easy to set up (including wireless printing). Who doesn't love the free ink for 6 months! It has excellent print quality.
Date published: 2021-07-08T00:00:00-04:00
Rated 5 out of 5 by from Moving Up The product is exactly what I was looking. My previous printer was an older HP model and was 12 years old. The printhead quit. Rather than replace the printhead, I decided to purchase a new printer. This one was the match that I wanted.
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from Poor service Product was received damaged. There does not seem to be any customer support
Date published: 2023-10-12T00:00:00-04:00
Rated 5 out of 5 by from Seems pretty good Works well for printing and scanning and the ink costs are pretty good. Wi-fi works well and has a document feeder for scanning/copying and double sided printing as well.
Date published: 2021-12-27T00:00:00-05:00
Rated 5 out of 5 by from awesome!!! i got this about a month ago and they shipped very fast!!!
Date published: 2021-04-26T00:00:00-04:00
Rated 5 out of 5 by from Reliable HP printer for active users. After much research on the various HP printer models I selected the 9015e because it seemed to be the best performing printer for our household use where we probably average more than 500 pages per month and sometimes more. The printer has exceeded our expectations thus far and I would highly recommend it. I also like the instant ink program which we will continue to subscribe to after our six months free expires.
Date published: 2022-02-02T00:00:00-05:00
Rated 5 out of 5 by from Love this printer! So far love this printer. It replaced a Canon printer I bought 2 years ago to replace my HP printer & I hated the Canon printer - a piece of junk & not user-friendly. This printer prints so much faster holds more paper in the paper tray & I love HP Plus. Sticking to HP from now on!
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from I love this printer I got my printer a couple weeks ago and so far I love it! I saw reviews that it was difficult to set up but it was actually really easy. I work from home so I needed an all in one and this printer is perfect.
Date published: 2021-05-05T00:00:00-04:00
Rated 5 out of 5 by from New Features are a great Upgrade Really appreciate the wonderful new features in this printer. My former OfficeJet (8600) got blown up by an electrical storm. I loved that printer and was really disappointed to lose that printer but, now that I have the next generation OfficeJet (9015), I am just delighted. I especially like the fact that I can now scan and group multiple-page pdf's into one single file without the need for for a separate program.
Date published: 2021-11-18T00:00:00-05:00
Rated 5 out of 5 by from So far a great purchase I am enjoying this purchase. So far reliable and an overall smart purchase for me and my family.
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from Great office jet printer When I bought this printer, I anticipated printing a lot of legal documents. It’s a great printer however, a laser printer is required for legal documents. The ink smears when using a highlighter on ink printers. It doesn’t serve my need. I need a laser printer.
Date published: 2021-09-20T00:00:00-04:00
Rated 5 out of 5 by from A Great Printer! This is a wonderful printer! It was easy to set up and prints great! It is much faster than the 6700 I had before. I love it!
Date published: 2021-11-12T00:00:00-05:00
Rated 5 out of 5 by from Tough set up I bought this a few weeks ago and spent 3 hours on a chat , and then a phone call to set it up. Not fun!
Date published: 2021-10-26T00:00:00-04:00
Rated 5 out of 5 by from checking No sotfwre included, Some funtional problems, Difficult to get technical support
Date published: 2021-11-21T00:00:00-05:00
Rated 5 out of 5 by from Install The installation was easy and the printer has great features
Date published: 2021-06-07T00:00:00-04:00
Rated 5 out of 5 by from Easy set up color printer 2 sided copying is so easy. Color copies are good.
Date published: 2021-12-29T00:00:00-05:00
Rated 5 out of 5 by from Has potential but has software fail This printer is 2 months old and it doesn't communicate well with the computer I bought it for...a 3 month old HP. I can't do anything from the screen on the printer but I can do the bare minimum using HP Smart but for some reason the printer and app don't let me use all of the features of the printer like double-sided printing.
Date published: 2021-04-27T00:00:00-04:00
Rated 5 out of 5 by from Love the product but... I have been a loyal HP printer user for years. Everything was rock solid as far a hardware and software. With my latest purchase, an OfficeJet Pro 9015e, I have had to replace the corrupted drivers twice in about a month. That is exactly 2 times more than I have ever had to on previous printers.
Date published: 2021-04-03T00:00:00-04:00
Rated 5 out of 5 by from Smooth operation Works wonderfully, no error prompts at this time
Date published: 2023-10-09T00:00:00-04:00
Rated 5 out of 5 by from Prints well...but... Bought last week & will probably return it. It's slow. Not in printing but when you hit the print button it's like it has to smoke a cigarette & think about things first before it finally prints. Prints well but as usual HP software is quirky to say the least. Main thing is the print carriage makes a definite clunking sound when it returns to home position.
Date published: 2023-01-16T00:00:00-05:00
Rated 5 out of 5 by from No impressed with the fax option If you don’t have a phone service you can’t use the fax option on the printer
Date published: 2023-07-05T00:00:00-04:00
Rated 5 out of 5 by from Another really good HP printer in my possession. I have the new printer up and running in a short amount of time. Still adding apps and programs to it some of them I never had on previous HP Printers. It is faster then my HP 8710 is. That one I have worn out, over worked it printing out hundreds of pages at a time. It still works except it is throwing up flags and there isn't an issue. Can't get parts for it so it has to go.
Date published: 2023-07-22T00:00:00-04:00
Rated 5 out of 5 by from Over complicated setup Set up not user friendly and Scanner not functioning.
Date published: 2023-08-11T00:00:00-04:00
Rated 5 out of 5 by from Fast printing This is a fast and very clear printer!!
Date published: 2023-09-10T00:00:00-04:00
Rated 5 out of 5 by from good job Does a good job printing and copying. However I liked my Envy printer better!
Date published: 2023-06-11T00:00:00-04:00
Rated 5 out of 5 by from Great! great printer
Date published: 2023-10-06T00:00:00-04:00
Rated 5 out of 5 by from what's to review Works very good and is fast. Was easy to set up.
Date published: 2023-09-02T00:00:00-04:00
Rated 5 out of 5 by from George Great printer. Easy set up and install.
Date published: 2022-09-15T00:00:00-04:00
Rated 5 out of 5 by from HP officejet 9015e Does what it's supposed to. Haven't had long enough to use all the features.
Date published: 2023-02-09T00:00:00-05:00
Rated 5 out of 5 by from Difficult to set up Can't connect it.
Date published: 2022-12-14T00:00:00-05:00
Rated 5 out of 5 by from Worth the trouble Purchased because online said easiest printer to set up only a few steps well ha ha ha impossible for this senior SO after approximately 6-7 hours on my own, finally found a contact number and was connected with Stephanie who was wonderful … it took that poor girl one hour and nine minutes, on the phone, to get me set up!! Now that I’m up n running I’m thrilled with HP+ and online ink renewal plan
Date published: 2023-06-04T00:00:00-04:00
Rated 5 out of 5 by from One drawback My only complaint is that the document feeder tray doesn’t have hinges that allow a soft close. You either have to hold the feeding tray open or open it completely otherwise it will fall down onto the glass. I don’t understand why HP would design it this way. My previous HP all in one printer was not like this.
Date published: 2023-02-17T00:00:00-05:00
Rated 5 out of 5 by from Fast Printing I bought this a few months ago and very happy for my purchase as I print a fairly good amount for my work and it is a fast printer for what I'm looking for, much faster than my last, helping me get my work done in a much more efficient way. Love it!
Date published: 2021-05-14T00:00:00-04:00
Rated 5 out of 5 by from Great functionality Purchased recently and the printer works well. The set up was easy.
Date published: 2021-07-08T00:00:00-04:00
Rated 5 out of 5 by from Super fast printing I bought this about 4 weeks ago and love it. AS well as the Insta Ink program. It shows up way before I need it and I never run out.
Date published: 2021-05-01T00:00:00-04:00
Rated 5 out of 5 by from A bit cheap Not the quality of our last All in One. Doesn’t scan multiple pages from the top tray. Not as well made. Returned a first one because the print cartridge door wouldn’t close.
Date published: 2021-10-02T00:00:00-04:00
Rated 5 out of 5 by from Buyer Beware Three printers later and not one of them works correctly.
Date published: 2021-05-18T00:00:00-04:00
Rated 5 out of 5 by from Easy setup Thinking we should go ink tank, initially I bought an Epson Ecotank 3850. After 10 hours of trying to get it to pair with our home network sitting right next to the router, I finally caved in, returned it and followed Wircutter's recommendation to replace our old HP 8720 with the 9015e, All in One. The build quality is not close to the 8720 and the floppy output tray is a very poor design. That said, 25 minutes after unboxing, the printer was up and running, printing from our iPhones, iPad, laptop, and desktop from anywhere in our house (router is supported by an extendar). This is an HP Plus printer which provides 6 months of free ink, and offers a low cost ink subscription program. It is a good unit worth a look for anyone with a small business or home office requiring an All in One printer.
Date published: 2021-10-29T00:00:00-04:00
Rated 5 out of 5 by from New Printer This is a great printer. Very easy set up and I love the compact and sleek look!
Date published: 2021-10-12T00:00:00-04:00
Rated 5 out of 5 by from Crap with Mac, but prints well Most of the features are outdated or for windows only machines. For example, you can save to network folders if you have a NAS or other setup at your house, but no cloud storage like Google drive/ one drive, etc. forget about Mac functions. The HP shortcuts are incompatible with Macs (50% of the population?). Prints well- could be so much better with software updates.
Date published: 2023-06-02T00:00:00-04:00
Rated 5 out of 5 by from Don’t waste your time or money If I could give zero stars I would. Let me just say I have had the worst experience with the officejet pros. This model and another model. I have wasted 4 weeks of money, time, ink and paper dealing with these printers and the customer service. And I’m talking hours upon hours of emailing, troubleshooting, talking to representatives and supervisors, returning printers, reordering for both models of the officejet to have such horrible quality of color printing. All for HP to tell me there’s nothing else they can do for me. So if your wanting a good quality printer that doesn’t print huge print lines in your color and black ink I highly recommend not buying these models! Very sad seeing as I’ve been a HP customer for over 12 years and I will never go back to an HP ever again. Worst experience I have ever had to deal with.
Date published: 2023-05-18T00:00:00-04:00
Rated 5 out of 5 by from I'm Satisfied with my printer SO FAR IT WORKING GREAT
Date published: 2022-09-14T00:00:00-04:00
Rated 5 out of 5 by from New Printer Delivery was on time, the set up was very easy. The printer works great. Very fast, accurate and works from computers and phone. It holds a ton of paper and we have signed up for the automatic ink replacement. We will see how that works.
Date published: 2023-03-07T00:00:00-05:00
Rated 5 out of 5 by from Mega tank for ink...? It has all the features I want. Double sided scanning and printing. Fax without having to have a land line. I have bought and return a few printers, this one is the best, and more affordable than the others. I only wish it had a mega tank refill for ink.
Date published: 2023-03-19T00:00:00-04:00
Rated 5 out of 5 by from Good home printer! Quick! Quiet! An improvement over my HP 4650 which stopped doing double sided printing for no reason. It’s a bit larger than the 4650 but a very good printer.
Date published: 2022-01-05T00:00:00-05:00
Rated 5 out of 5 by from Excellent copier! Works as advertised, efficient, easy to use, quiet,
Date published: 2021-09-17T00:00:00-04:00
Rated 5 out of 5 by from Replacement for older model HP Printer This printer does what it is supposed to do. It is my second HP printer and I got it because I like the Instant Ink feature. I am a little wary though, since the previous printer head suddenly failed and none of the online fixes worked. I t was nt that old a printer, but it was out of warranty so I had no choice but to replace it. Overall I like the new model with the exception of the cover over the paper feed . It is awkward to remove the cover that doubles as the holder for printed pages.. Other than that I am pleased.
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from There’s a nice job! Overall a good printer for money. Set up and not go as smoothly as I had hoped, turned out to be sort of a pain in the butt. But overall I’m happy with the Printer.
Date published: 2022-01-30T00:00:00-05:00
Rated 5 out of 5 by from Works perfectly It's worked perfectly from day 1. No issues. The print quality and scanning easy are notable features.
Date published: 2021-07-23T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer for small businesses! Excellent printer for our small business. Great picture quality and very fast!
Date published: 2021-12-06T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer with easy setup This printer has been a welcome upgrade for my family and home based business. The duplexing feature plus easy scanning and copying are awesome.
Date published: 2021-08-08T00:00:00-04:00
Rated 5 out of 5 by from Noise level when printing. I put it in the quiet setting and it's so quiet you can hardly hear it printing.
Date published: 2020-12-26T00:00:00-05:00
Rated 5 out of 5 by from RANDOMLY MAKES NOISE & GOES OFF-LINE This is my 3rd OfficeJet. I love the color photo print quality. I hang a lot of my artistic 8x10 photos. However, set us is different now with the OfficeJet Pro 9015e. You must download the HP setup app. Getting the app installed & getting the new printer to communicate with my local WiFi did not go smoothly. Once I got everything working, test prints of photos & documents were great. Now the printer CONSTANTLY GOES OFFLINE WHEN NOT IN USE. Okay, but the power button doesn't bring it back on-line. So I have to unplug & plug in the printer, then it prints fine. And, the printer cartridge or scanner tracks back & forth randomly any hour of the day & night. Since the office is next to our bedroom, this paranormal activity wakes us up. So judge for yourself if this warrants 4 stars.
Date published: 2020-12-09T00:00:00-05:00
Rated 5 out of 5 by from Great features I bought it a month ago and really enjoyed my all in one printer
Date published: 2021-02-16T00:00:00-05:00
Rated 5 out of 5 by from Love! This was a great purchase. Easy to set up and use!
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from Good Printer for the Money Printer works great but I have trouble figuring out how to use features. No manual and HP support is very difficult to reach.
Date published: 2020-12-15T00:00:00-05:00
Rated 5 out of 5 by from Great printer Great printer, easy to use & high-quality print, but, need better install instructions (connecting devices).
Date published: 2020-12-08T00:00:00-05:00
Rated 5 out of 5 by from Met and exceeded all of my expectations Upon my HP4360e finally surrendering to failed operations after 10+ years of faithful service I had just taken delivery of a brand new Dell system for my wife’s Christmas present. Apparently, HP felt left out from being upgraded along with the balance of her system component mates.
Date published: 2020-12-30T00:00:00-05:00
Rated 5 out of 5 by from Compared to What!! The 9015e is working; however, compared to my HP Office Jet Pro 8620 it is inferior. The print speed is slower, the plastic parts seem light weight and fragile. I guess I am keeping it and adjust to the lower quality.
Date published: 2022-09-15T00:00:00-04:00
Rated 5 out of 5 by from prints fast - not accurate I bought this to replace my HP 8600 because it would be so much faster. However it refuses to feed card stock - starting to print at different points on each sheet. This leaves many pages not usable. Not very happy with it and still using my HP8600 for my cardstock
Date published: 2021-03-01T00:00:00-05:00
Rated 5 out of 5 by from Good printer Easy set up, works great, installation of ink cartridges was a little tricky
Date published: 2023-08-11T00:00:00-04:00
Rated 5 out of 5 by from Not happy I actually liked the printer I had when I purchased this one.
Date published: 2023-11-13T00:00:00-05:00
Rated 5 out of 5 by from Reliable I've had a series of lemons when it comes to home printers and after having the HP OfficeJet Pro for about a month now, I can say so far it seems 100% reliable. It prints when it's supposed to (seems obvious but you'd be surprised), the machine is fast, and the pages are crisp with clear printing. I am super satisfied.
Date published: 2021-02-21T00:00:00-05:00
Rated 5 out of 5 by from Good retiree My online purchase was very pleasant and done quickly. I was given a good choice in purchasing my upscale HP OfficeJet Pro 9015e printer which so far works well.
Date published: 2022-09-21T00:00:00-04:00
Rated 5 out of 5 by from So far does everything thing it promised. Just purchased, hope it last.
Date published: 2023-06-28T00:00:00-04:00
Rated 5 out of 5 by from Doesn’t Perform As Promised Doesn’t Perform As Promised
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from J,L.T. Sofar it’s ok, I just hope it will be as good as my old Officejet pro 8720, it started working after I got my new one, I keeper the new one and gave the old one to a friend. He tried very hard to get on instant ink with no luck. He went to office depo and sought the ink so he could use the printer.
Date published: 2022-09-15T00:00:00-04:00
Rated 5 out of 5 by from Good but some problems. My expectations were high and it's been a little disappointing in small ways. It wasn't clear how to adjust the paper tray for different size paper. And it's tricky to get the tray in and out of place. Also, I use a heavier paper that would get jammed. The tray that receives the finished print is not big enough. I think a large number of copies might fall off.
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of 5 by from Excellent Ptoduct Excellent all-in-one printer with a smaller footprint than my previous (8 year-old) HP product. It appears to be more efficient with ink and the quality of printing on all media is exemplary.
Date published: 2023-11-11T00:00:00-05:00
Rated 5 out of 5 by from Instant Ink is terrible. The printer works well enough, but the 6 months of Instant Ink is a joke. If you don't maintain the subscription, the printer stops working. They even hold your free cartridge it ships with a hostage, and any they send you won't work. What a scam. Utter rubbish.
Date published: 2023-05-25T00:00:00-04:00
Rated 5 out of 5 by from Great, but... Fairly easy to set up. Fairly easy to use. Fairly agnostic across devices. Auto-off feature doesn't work. Apparently set up to be disabled if there is a network connection. Huge design flaw for a printer that's effectively DESIGNED TO BE A NETWORK AND MOBILE FRIENDLY PRINTER.
Date published: 2023-04-10T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up, works well Easy to set up, works well
Date published: 2023-12-09T00:00:00-05:00
Rated 5 out of 5 by from Complex software and drivers HP was always a printer company and tended to provide much simpler and bug-free drivers. I love HP but hope they get back to their former self. Things have changed as they have opened up their printers to the internet and attempted to build a universal control center with HP Smart. It’s not so smart in cases where multiple locations with varied HP printers or in instances where multifunction like scanning is involved and mix of windows and Mac platforms. Even the HP advanced techs give up troubleshooting and go back to deleting and re-adding printers when faced with the recurring problems I’ve had since I bought this printer. My home office co-worker (wife/realtor) misses the much simpler days when our Officejet 8600 worked for more than 10 years with a very simple interface.
Date published: 2023-06-16T00:00:00-04:00
Rated 5 out of 5 by from Good Solid Office Printer Solution The printer and the printing functions were easy to set up and the printer works to expectations. The scanner function has been more difficult to navigate. I have been able to scan, but I need to spend some more time to get the controls to work with more ease. I believe it will do what I want, it will just take some more time figuring out all the set up.
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of 5 by from Early Thoughts I recently purchased this new printer and it works as advertised so far. Easy setup and use. Quality is very good.
Date published: 2022-10-20T00:00:00-04:00
Rated 5 out of 5 by from Happy 9015 Dependable machine good speed and god print Reliable
Date published: 2023-03-07T00:00:00-05:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e All In One Had to send it back the next day..The printer had something wrong and it did not work...called Tech support and they could not get it to work..so had to send it back..
Date published: 2023-08-09T00:00:00-04:00
Rated 5 out of 5 by from Paper tray is lousy! HP OfficeJet Pro 9015e printer... The paper tray is flimsy and does not adjust in all directions. I print with custom size paper (business check size 3x8 1/4 in.). First time it took the first check and printed on half of it then folder the check in two places and took the second check and printed the rest of the info. The next time it took the first check and folded it in two places printing nothing on it then printed poorly with smudges on the second check. There is no way to place these in the printer tray to snug up the length of the paper. I had an 8600 that worked perfectly for 10 years, but the printhead finally went south... 8600 is no longer available... guess it worked too good for too long. The paper tray was sturdy and adjusted in all directions. I need help with this new 9015e disaster!
Date published: 2022-12-04T00:00:00-05:00
Rated 5 out of 5 by from Operation window I like the printer overall. However, the (operation) window is very small (text is very small) and it is located at the front of the printer. My older printer had the window on top with large print— much easier to see and read. Now I have to get on my knees to read the printer operations.
Date published: 2021-03-09T00:00:00-05:00
Rated 5 out of 5 by from Cheaper quality than the 8630 or the other 9020 The printer is not a good quality as the 9020 we own nor the 8630 it replaced
Date published: 2021-08-17T00:00:00-04:00
Rated 5 out of 5 by from Good performance So far, it’s been reliable & consistent. Hopefully it will continue to perform as it does now.
Date published: 2021-07-22T00:00:00-04:00
Rated 5 out of 5 by from My best printer purchase I believe it's a good investment. Very fast printing I am happy with purchase
Date published: 2021-05-11T00:00:00-04:00
Rated 5 out of 5 by from It does not Live Up to HP'S Great Reputation! Poor Excuse for a Printer. Let me start by saying I have used only HP inkjet printers (various) since 1992. I have been very happy until now with each of their printers! With the 9015e, several minor irritations & major consistent problems / fatal flaws. 1) Seems very noisy and not solid and quiet. 2) funky paper storage tray, hard to use, and won't stay shut and thus forces printer to stop. 3) Several times it feeds 2 sheets at once (getting an extra blank sheet or 2 half printed sheets). 4) squeaks as I open lid. 5) It has funky tray for finished printing that often just shoots a page or two off and into room. 6) Paper tray capacity seems smaller and results in more frequent reloading. 7) constant paper jams 8) Constant jam & message that paper drawer is open, yet it is not. I have other gripes with this model. However this model is not of HP quality. I consider it a toy. I am returning it after one week.
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from great I don't use a printer that much, but it's a necessity. So far, it prints beautifully, is relatively quiet and efficient. It was very expensive, though.
Date published: 2021-02-25T00:00:00-05:00
Rated 5 out of 5 by from Relatively East to install reviews I read seemed like it might hav been hard to install. I followed directions step by step and it worked pretty good. Now troubles so far. I have used the print, scan, and copy functions so far.I received about 3 days after I ordered it. Overall I am pleased with replacement printer.
Date published: 2020-12-14T00:00:00-05:00
Rated 5 out of 5 by from Great printer! Only has id for about two weeks. It’s been awesome so far for our clinic.
Date published: 2021-05-25T00:00:00-04:00
Rated 5 out of 5 by from Won’t connect wirelessly This printer is intended to be used wirelessly, but even with company IT help we can not get it to print without a cable. Super frustrating!
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from 9015e Wont buy this type of printer ever again the paper tray on the 9015e and the 8025e new models blows chunks, and makes them not worthy to be in my home.
Date published: 2022-02-04T00:00:00-05:00
Rated 5 out of 5 by from HP Officejet Pro 9015e AIO The paper tray is flimsy and not user friendlly. HP has not updated any software issues that I experienced with my HP Officejet 8710. Specifically I can't print certain custom size envelopes, even after spending hours with a HP technician.
Date published: 2022-02-02T00:00:00-05:00
Rated 5 out of 5 by from If you want features. wanted a printer - got a monster four function space taking thing!
Date published: 2021-06-29T00:00:00-04:00
Rated 5 out of 5 by from Printer Held Hostage The Printer itself is awesome...the Instant Ink program is generally a good deal with one major flaw...the starter cartridges that come with the printer dont produce much...and it takes time for the first ink shipments to come...so your printer is dead in the water for days because you cant install store bought ink once you enroll.
Date published: 2023-02-17T00:00:00-05:00
Rated 5 out of 5 by from data links w/ OJP 9015 Good machine; instructions poor on differentiating between a wireless and hard-wired link to various computers we have, and that hierarchy. Other than that seamless.
Date published: 2022-11-10T00:00:00-05:00
Rated 5 out of 5 by from HP 9015e printer It's a great printer. Have had a hard time with wireless printing with Android. I-Pad was a cakewalk. This is my 5th HP printer from over the years. I recommend HP printers because of their reliability. I strongly recommend getting the HP plus. It's an awesome deal. Buy from HP with the Plus you can't beat the service you receive.
Date published: 2022-05-26T00:00:00-04:00
Rated 5 out of 5 by from Hardware needs to work right out of the box. Wonderful Printer, once several HP personnel took over my computer. And finally, it was made useable a week later.
Date published: 2022-07-08T00:00:00-04:00
Rated 5 out of 5 by from great printer the printer has everything we need color and two sided printing is great
Date published: 2022-03-05T00:00:00-05:00
Rated 5 out of 5 by from Really Fast printing I purchased printer because previous 7520 printheads are no longer working. I replaced it with the 9015e. Deal for purchase was laced with great options. Glad I made this purchase
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from A very good printer, indeed! My wife & I have had this printer less than a month. As such, we haven't used it all that much. Thus far, it has been excellent in every way. The print quality, both black & white text, color, graphics, copying function, etc. have been great! We haven't used fax or scan, yet. It's also very fast! I've read one review complaining that it's loud when running. This has not been our experience. My guess is the person complaining of this probably had the printer on a shaky stand or surface. We have ours on a very sturdy printer stand and it has been very quiet. The only complaints I have with this printer are that set-up was much more difficult than I anticipated and certainly more complicated than it should be for the average person. I finally had to resort to HP technical assistance from 2 different agents using one of my laptops, remotely, both times. The first one thought he set it up correctly but that proved not to be the case. The second finally got it right. I hope we don't have to go through this again when synching our other laptop and our desktop to it. I just may rely upon a USB cable connection for the desktop to, hopefully, avoid this. The only other very minor complaint I have is that the printer cartridges, upon insertion, didn't provide a tactile reassuring "click" to let you know they were seated or inserted properly. However, nothing to really worry about here because the printer will not operate and let you know if the cartridges are not seated properly. This may just be something we need to grow accustomed to. If this printer proves to be anywhere near as reliable as our first HP printer, we won't be buying anything other than an HP printer in the future.
Date published: 2023-05-05T00:00:00-04:00
Rated 5 out of 5 by from Easy set up and works great! Ordering directly from HP was easy and products were shipped as promised. This printer was easy to set up, connected via my wifi to my two computers and my phone with no issues. Printing and scanning easily done. Also does duplex printing and can accommodate legal size paper, both od which were essential. Best of all.. its quiet. I would definitely recommended.
Date published: 2022-10-11T00:00:00-04:00
Rated 5 out of 5 by from hu Great service but I never got my 6 month's free ink
Date published: 2022-02-25T00:00:00-05:00
Rated 5 out of 5 by from Seems ok so far I liked my old old HP 8720. Not sure why they said that model became obsolete amd had to replace “ like a smartphone” Hoping this does not become obsolete in 4-5 years
Date published: 2021-12-24T00:00:00-05:00
Rated 5 out of 5 by from not sure this says I AM NOT SURE OF WHAT OFFICE JET I HAVE EVERYTHING SAY 9015 BUT IN THE SYSTEM IT COMES UP AS 9010. NOW WHICH IS CORRECT. WOULD LIKE AN ANSWERE
Date published: 2021-08-24T00:00:00-04:00
Rated 5 out of 5 by from Printer setup problem Setup is very easy however the ink cartridges would not lock in the carriage for the first several tries. They kept popping out when printer started it’s test cycle. Once the cartridges locked in, the printer would not complete setup cycle. I could not clear the error message. I connected with online tech support and explained the problem. Tech support recommended unplugging the printer, wait a minute and restart the printer. The setup cycle started over and completed the setup. Tech support was very helpful.
Date published: 2023-01-26T00:00:00-05:00
Rated 5 out of 5 by from Excellent Printer I bought this a few months ago for my home office. I work a lot from home and also doing online degree so I use this almost daily. Great quality and affordable and fairly easy to use. It's a great printer.
Date published: 2023-06-28T00:00:00-04:00
Rated 5 out of 5 by from Why is the power cord so short? Great bang for the buck. Easy to set up and use. The power cord is absurdly short. Who can possibly use a cord that diminutive? It might cost and extra dime to add two feet to it.
Date published: 2023-02-22T00:00:00-05:00
Rated 5 out of 5 by from Not very strudy Not very sturdy...very plasticy Doesn't give the impression it will last as ones made a few years ago. 8610 was an amazing printer and well made!
Date published: 2022-08-14T00:00:00-04:00
Rated 5 out of 5 by from Don't Buy It makes something simple so complicated. Just getting it set up was a pain.
Date published: 2022-08-26T00:00:00-04:00
Rated 5 out of 5 by from Don't purchase this This printer keeps printing vertical lines in my pages. I have contacted customer support and they have tried to help me for hours. Yesterday the gentleman even asked to get off the support chat and help tomorrow because we had been at it so long. This printer is garbage. I am so unhappy with the purchase and with the support.
Date published: 2022-09-07T00:00:00-04:00
Rated 5 out of 5 by from Great features It has everything I need for my home office. The paper feed is the best. Saves me so much time. It makes clunky loud noises when orienting
Date published: 2021-07-12T00:00:00-04:00
Rated 5 out of 5 by from HP Office Jet Pro 9015e Great For Retirement My new HP Office Jet Pro 9015e is perfect for my retirement. Nice small size for my home office and it does everything you need---print, fax and scan. The new HP Smart software works nicely with the printer.
Date published: 2021-07-11T00:00:00-04:00
Rated 5 out of 5 by from Keeps going offline. Nothing works Everytime I want to use it is offline. I have chatted and tried to fix it with online chat, live person, etc. nothing fixes it. It works for a little bit but then same thing happens again.
Date published: 2021-07-07T00:00:00-04:00
Rated 5 out of 5 by from The old one is better This printer prints fast, does not hold a lot of ink, and when faxing it takes hours to receive confirmation.
Date published: 2021-08-31T00:00:00-04:00
Rated 5 out of 5 by from (Squeeks, actually), that makes me think it will n It makes a lot of noise (Squeeks, actually), that makes me think it will not last as long as I need it.
Date published: 2021-07-22T00:00:00-04:00
Rated 5 out of 5 by from Copy with Priscilla Love my new HP office jet pro 9015e....it's slightly smaller, yet prints faster and more clear. Easy and quick set up. Highly recommend.
Date published: 2021-05-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent, with a couple of small issues. I received this free HP printer for review and so far it does its job very nicely. Setting it up was easy , following the instructions provided. My only two issues were instaling the ink, for some reason the click when pushing the cartdrige is not very noticeable, so I kept pushing when I wasnt supposed to, and I had some issues installing the software on my destkop computer, it kept saying it could not find one file , so after installing the HP software I installed the driver manually and from that point on everything was smooth. Wifi connection works great, we have a two story house , the printer is in the living room and we print fine from every corner of the house, even heavy graphics that are sometimes a problem for other printers. I like the digital screen with the options, settings, etc, and the quality is very good. Overall a great printer, fast, reliable, and all I need for my small business needs.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Office Jet Pro 9015e The cartridges are difficult to put in the printer.
Date published: 2023-03-23T00:00:00-04:00
Rated 5 out of 5 by from N/a very fine printer. Tech help was outstanding
Date published: 2023-12-23T00:00:00-05:00
Rated 5 out of 5 by from No help needed Took it out of the box and followed the setup and was ready to go
Date published: 2023-11-11T00:00:00-05:00
Rated 5 out of 5 by from Piece of Junk This printer is just a piece of junk. It is so cheaply built that it should never be called an OfficeJet Pro. It's impossible to install, jams constantly, and the HP website is no help at all. After signing in repeatedly, it's impossible to find a way to return it and then they say there might be a 15% restocking fee. I will never buy from the HP Store again.
Date published: 2023-10-11T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e the unit installed and registered with "Inst Ink" quickly and easily
Date published: 2023-06-02T00:00:00-04:00
Rated 5 out of 5 by from Its okay, not great. Holds less paper than my last HP and it uses ink faster even though I have the same settings. Also, I don't appreciate that they sold 6 months of "free" ink yet I would have to give them banking/card information and without that I don't get the "free" ink.
Date published: 2022-11-14T00:00:00-05:00
Rated 5 out of 5 by from Nice Product Fairly priced product that performs well. Would suggest more room be allowed for the automatic paper feeder.
Date published: 2021-11-21T00:00:00-05:00
Rated 5 out of 5 by from Happy with this printer I received a free sample of this printer to review and we are very happy with it. It prints quickly and with good quality. No problems or issues with it, it synced up with the laptop and setup was pretty quick! It meets our needs for an at home printer to use while working.
Date published: 2021-04-11T00:00:00-04:00
Rated 5 out of 5 by from Love the scan back to back capability I bought this model because my last HP printer finally died and I wanted the double sided scan capability. It works fantastic! My only complaint is the paper tray. I don't like that the paper doesn't have a defined, bracketed hold. It can slide up/back about an inch. I also don't like having to answer the screen every time I put a piece of paper in the tray. But hey...I was spoiled from my old HP printer.
Date published: 2021-06-29T00:00:00-04:00
Rated 5 out of 5 by from Basics work, set up frustrating Works great for functions I can figure out but set-up is a bit of an issue. I had to call support to get it done. They were very helpful but it shouldn't be that hard. It tells you to install the Smart app, you do that, you go to the app and nothing. It leaves you hanging, no prompts or instructions to complete the set-up. That is frustrating. I still can't make scan to email/pdf work, it says I have to install the app, which, again is already done, I go to the app, and it doesn't tell me what I need to do to make scan to email work. But the printer itself, the features that do work - wifi, copy works great. I just don't have time to sit on the phone with support.
Date published: 2021-09-17T00:00:00-04:00
Rated 5 out of 5 by from Surprisingly fragile for a larger capacity printer Paper feed keeps jamming - seems much more sensitive than my former Envy HP printer
Date published: 2023-03-21T00:00:00-04:00
Rated 5 out of 5 by from Scan to Folder Trying to setup scan to folder is a pain in the butt. You really have to hunt for how to do it. HP needs to build a Scanning setup app.
Date published: 2022-10-21T00:00:00-04:00
Rated 5 out of 5 by from Defective Printer Printhead is defective and toner sent is spitting out powder ink. Waiting replacement for both. If this does not work, printer will be returned.
Date published: 2023-05-10T00:00:00-04:00
Rated 5 out of 5 by from great value love the speed and the easy way of doing double side copies
Date published: 2021-12-21T00:00:00-05:00
Rated 5 out of 5 by from Great Printer Printer works great.
Date published: 2023-11-10T00:00:00-05:00
Rated 5 out of 5 by from Printer So far, so good.
Date published: 2023-08-04T00:00:00-04:00
Rated 5 out of 5 by from Gets the job done ? with ease and appreciate Hp Works with iPhone and iPad
Date published: 2022-10-31T00:00:00-04:00
Rated 5 out of 5 by from Quality Control not good Received the 1st printer and it doesn't recognize the HP cartridges sent with the printer. Sent back and they are refunding. I wish they could just send out a new one right away without having to process a return and ordering a new one!
Date published: 2023-09-05T00:00:00-04:00
Rated 5 out of 5 by from Great scanner and printer. Great for scanning two sided documents. Printing quality is great.
Date published: 2022-08-22T00:00:00-04:00
Rated 5 out of 5 by from Works great and reliably but flimsy construction Works great but construction is flimsy such as the paper tray compared to my prior HP printer, Officejet Pro 8600 printer
Date published: 2021-06-05T00:00:00-04:00
Rated 5 out of 5 by from Works great. So far so good, no complaints. Good price, good product.
Date published: 2021-08-01T00:00:00-04:00
Rated 5 out of 5 by from New 3 in one printer Easy to install, connect and print. Being able to program times of operating is helpful. Print quality is very good.
Date published: 2021-11-26T00:00:00-05:00
Rated 5 out of 5 by from Great product for the price I needed to replace an older Epson All-In-One fast and the first thing I thought of was hp and I found machine! I am glad I did as it does exactly what I need it to do.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Great school office laserjet I replaced my 8710 with this model. Great as the 8710 with a few upgrades i.e. HP+. A little smaller in size but packs as much power and tools. I still have the 8710 to use at another location.
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from Specialty Paper I purchased this printer mainly for printing on photo paper and specialty matte paper but it really seems to have issues feeding paper without jamming. I have noticed that it helps to have several papers in the tray at a time where as my other printer works well with 1 sheet. Other than that it does a good job. I do love the instant ink program. I will add paper tray design is cheaper made but what isn’t these days.
Date published: 2021-12-28T00:00:00-05:00
Rated 5 out of 5 by from Really nice AIO printer I upgraded my laptop after 11 years and realized my printer needed an update also. My HP Representative was very helpful and understood what I needed in a printer. Setup of this printer was the easiest ever in 25 years of having a printer. There was hardly any issues at all. Nothing like it was 10 years ago trying to setup a wireless printer on my wireless network. I’m very happy with my OfficeJet printer, it’s a seamless transition to a new printer.
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up and easy to use Fantastic printer right out of the box
Date published: 2023-11-10T00:00:00-05:00
Rated 5 out of 5 by from Not what I had come to expect from HP I purchased the OfficeJet Pro 9015e to replace my OfficeJet Pro 8630. I thought that a new 9000 series printer would be better than an old 8000 series. I could not have been more wrong. The 9015e is flimsy, noisy and difficult to use. The paper tray is so unsubstantial that I am afraid of breaking it every time I fill it. The output tray if flimsy and too short to allow proper page stacking. The printer is also louder than what I had come to expect. I perform most of my Printer Management and Scanning (Webscan) via the Embedded Web Server. The 8000 series made it easy, not so with the 9015e. The 9015e requires an administrator password be entered every time that most functions are accessed. I would love to disable security since I am on a private network but HP thinks it knows what is best for me and does not allow open access. I have been though technical support (which was very friendly, knowledgeable and prompt) but could only tell me that overreaching security was a feature and that my request for an off switch might be considered in the future (just like it was in the past with the 8630). A good printer for general use but a step backward for me.
Date published: 2021-04-04T00:00:00-04:00
Rated 5 out of 5 by from Difficult set upo I cannot complete the set-up! Had to call Geek Squad for help
Date published: 2023-05-10T00:00:00-04:00
Rated 5 out of 5 by from Good buy Easy to set up. Has all the features I want, including fax. Excellent copy quality. I’m very satisfied.
Date published: 2022-12-05T00:00:00-05:00
Rated 5 out of 5 by from Great printer so far My printer was easy to set up, yhe only problem I had was with setting up six months of free ink.
Date published: 2023-10-13T00:00:00-04:00
Rated 5 out of 5 by from A difficult printer to setup The 9010e series printer falls short of my old 8750. Despite research to determine if it would print 8.5 X 14 inch paper (which it does) nowhere did I read that it could only handle this size paper printing restricted to one side only). The 8750 would do both sides. Further, the set up isn't easy. I hired someone to do it. Even so, it was difficult. This contractor was able to solve my inability to print from my laptop (not an issue to print from my desk top), before he departed. BUT next day after booting up the laptop, I couldn't print once again. After extended time getting to an HP tech who was an 9010 series printer "expert", Virginia was able to get me going. HOWEVER, once again, when I booted up the laptop the next day, only .pdf documents would print. MOST frustrating. I'll be calling HP Tech Support tomorrow or the next day and spending yet more time getting this device to work.
Date published: 2023-05-16T00:00:00-04:00
Rated 5 out of 5 by from Printer with Duplex Scanner HP Inkjet Printer with Duplex Printing and Duplex Scanning support. HP Printers have had a reputation of providing years of service without failing and I am hoping this one is no different.
Date published: 2023-12-30T00:00:00-05:00
Rated 5 out of 5 by from Excellent support for set-up I purchased this printer to replace my HP OfficeJet Pro 8620. The pros: I appreciate that the printer is smaller and lighter. The set-up was easy. When I ran into trouble with something related to the printer connecting, to the network, the technical support was outstanding. The technician was excellent and answered all my questions so I can do the troubleshooting if I ever run into the problem again. The cons: I would have liked the screen to remain the size of my previous printer. I find this one hard to read. And even with my small fingers it is easy to make the wrong selection. Like some other users mentioned, I do not understand why I have to push copy more than once on this printer. It make copying cumbersome.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from review happy with the printer
Date published: 2022-12-08T00:00:00-05:00
Rated 5 out of 5 by from Does it all! This is the second in this series I have owned and I am very pleased with it ease of use, quality of printing. I have long been a MAC OS user with AIRPRINT, and it is flawless. Highly recommended!
Date published: 2022-09-08T00:00:00-04:00
Rated 5 out of 5 by from Good replacement option Finally replaced my old 8600 workhorse with a newer version. I still miss the older one, which felt studier with fewer plastic parts. This one, however, is a solid replacement; I'd never choose anything but HP.
Date published: 2023-06-25T00:00:00-04:00
Rated 5 out of 5 by from Love my printer Easy to setup and use! Quiet and prints beautifully.
Date published: 2022-09-08T00:00:00-04:00
Rated 5 out of 5 by from Unable to connect to printer Have not been able to connect to printer. No wireless connection. Have yet to see a blinking wireless light after restarting it many times.
Date published: 2022-05-04T00:00:00-04:00
Rated 5 out of 5 by from Printer works! Printer is fine: Set up was fairly easy following the printed directions and the online app. Essentially worked right out of the box. That said, the app to manage the printer on my Mac could stand some improvements. They have some limitations with Mac that apparently don't exist with PCs; as a result, launching the desktop app requires me to log every time I want to scan instead of just launching the app. Will have to see about how pages look as ink gets low and how expensive it is to buy as needed (rather than through their subscription service).
Date published: 2023-02-02T00:00:00-05:00
Rated 5 out of 5 by from My favorite printer EVER! After one month of use, my new HP Officejet 9015e has proven to be the very best printer I’ve ever owned - and I’ve owned several! The print quality is superb! I have been printing photo quality pictures for my family that look like they came from a photo lab!
Date published: 2021-04-07T00:00:00-04:00
Rated 5 out of 5 by from has flaws printer is ok. great print quality. holds a great deal of paper. has many flaws like unable to stop printing in progress easily...screen is hard to see...no page counter...paper tray is hard to change paper size...its noisey when printing...hp instant ink is a waste of money. because you will be charged for white pages and 1/2 pages.
Date published: 2022-01-24T00:00:00-05:00
Rated 5 out of 5 by from Great printer I just started using my printing and love it. It performs great. Since I work from home it is exactly what I need.
Date published: 2022-12-16T00:00:00-05:00
Rated 5 out of 5 by from GREAT COLOR PICTURES COLOR PRINTER
Date published: 2023-10-24T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer! The HP 9000 met all of my demanding work from home needs. It’s fast and the print quality is a 10. Setup was simple enough for my teenage nephew, but that may not mean much. All teenagers are light years ahead of us.
Date published: 2021-05-27T00:00:00-04:00
Rated 5 out of 5 by from Good replacement printer After a few issues setting up, printer seems to be okay now
Date published: 2021-12-12T00:00:00-05:00
Rated 5 out of 5 by from Great printer so far, like the set up! I bought this a few weeks ago and happy I did, I really like HP products, always buy them.
Date published: 2021-05-18T00:00:00-04:00
Rated 5 out of 5 by from Reasonable value This was to release an older inkjet all on one. This seems quite usable. Few complaints it makes clunking sounds like it might be fragile and break. The output paper tray doesn’t extend to catch s full sheet of paper. The stack of paper tends to get messy. But all the features seem to work.
Date published: 2021-11-07T00:00:00-04:00
Rated 5 out of 5 by from Envelopes / Toner The printer is very good. Would be better if had separate drawer to print envelopes. As it is, have to remove the paper and change the guides to insert envelope. Not the end of the world, but . . . . The other item concerns toner. Saw something that HP sends toner when I'm low. How does that work? I've usually purchased Toner from Ink Technologies. Let me know, because I like to have toner on hand, and so far I don't.
Date published: 2022-01-07T00:00:00-05:00
Rated 5 out of 5 by from Do not buy Would like to leave less than zero. Bought it to replace my HP Smart Tank 7001 that lasted about 18 months; wouldn't connect anymore to my HP laptop purchased at the same time and Support was no help as it was a few days out of warranty. Took this thing out of the box on 1/20/24. Wouldn't connect to my laptop; called Support and got it up and running... and stopped the next day after printing 4 pages. Called Support again; 90 minutes later it printed one page and seemed okay. Next day; hit print, nothing. Back to HP for refund... Time to try a different brand. I'm glad others had good luck. I haven't seemed to hit the lottery on printers yet.
Date published: 2024-02-01T00:00:00-05:00
Rated 5 out of 5 by from Having difficulties I thought it was easy to set up, but I'm having difficulty with it operating correctly. After I print a document the FAX will not work. When I FAX something then it won't print. It will not shut down with the button. I have to unplug it. I hope to figure out how to resolve this issue.
Date published: 2022-11-08T00:00:00-05:00
Rated 5 out of 5 by from Cartridges and other paper settings The reason I give it a 3 star status is because of the problems I had to get the ink cartridges to click into place. They kept popping out. That took about half an hour just by itself. Patience was needed. When I did finally get to be able to print it worked exactly as I expected it to. When printing on photo paper be sure to set it on best printing mode otherwise you will get streaks or lines through the photograph. When attempting to print a photo on 4 x 6 inch photo paper it got stuck and did not print even though I set it to the correct setting for the size of paper I was using. I haven't printed any envelopes yet, so I am not sure how the printer will respond to that setting.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Outstanding quality of everything this printer can do Researched several different sites for reviews on the best all in one printers. Finally went with NY Times' Wirecutter review on the Pro 9015e. I was not disappointed and am very glad I made this purchase. :-)
Date published: 2023-12-12T00:00:00-05:00
Rated 5 out of 5 by from All in one Printer is fast and quiet but when you scan something there is a loud knocking sound
Date published: 2024-01-19T00:00:00-05:00
Rated 5 out of 5 by from Set up was a nightmare I am hopeful that the actual printing function will be good (appears good thus far), but warning that the set-up for this printer was a complete nightmare. I purchased this as it was recommended by a major newspaper. I am somewhat computer savvy and it took almost an hour an a half of my day (including an hour plus with support) to set up the printer. They eventually had to reset the printer to factory settings and we were able to get it to work but not through the app (instead directly through the printer). Such a frustrating experience. And for some reason my warranty on the device (delivered Jan, 23) is almost 5 months in... I want to reach out to complain but am worried about another hour plus on the phone. Very very frustrating.
Date published: 2023-01-03T00:00:00-05:00
Rated 5 out of 5 by from No pronyr Great Priner
Date published: 2023-10-05T00:00:00-04:00
Rated 5 out of 5 by from I am satisfied for the most part This printer does duplex scan, but had lots of issues getting the HP software to install even though I had previous software for my previous printer which was an HP also this printer is a little noisy when you first start using it. After several uses though it does seem to quiet down a bit and so far I like it. A few drawbacks is that the screen is very small and since I have to read with a magnifier it is a little more difficult to use than previous models.
Date published: 2022-03-19T00:00:00-04:00
Rated 5 out of 5 by from Great product I have only just acquired this product; and, so far, so good.
Date published: 2022-09-11T00:00:00-04:00
Rated 5 out of 5 by from Great printer! Great printer! Fast, easy to use, great price! Can't beat the Instant Ink program, either!
Date published: 2022-06-22T00:00:00-04:00
Rated 5 out of 5 by from HP OfficeJet Pro 9015e AIO HP has paid a lot of attention to packing and unpacking the printer. Easy to unpack. Easy setup. Worked first time. Don't like the fact that HP can monitor my printer. What information they monitor, collect and use is unclear.
Date published: 2022-06-30T00:00:00-04:00
Rated 5 out of 5 by from Bad setup experience Took me too many hours to setup. What used to be easy is not easy at all
Date published: 2022-03-29T00:00:00-04:00
Rated 5 out of 5 by from Great Everything! I have only had this printer for a few days, but, I have been exploring all it can do (testing). So far I am Totally Impressed with ALL the features it has, which is quite a bit! I hope it will last as long as my last printer - 10 yrs (HP of course).
Date published: 2022-04-08T00:00:00-04:00
Rated 5 out of 5 by from Definitely worth it! I had an old version of this printer and feed tray was not working plus sometimes color printing was not very good so when I replaced my computer the price was so good that I decided to upgrade my printer. Love it, feeds smoothly, a little noisy but prints beautifully.
Date published: 2022-08-27T00:00:00-04:00
Rated 5 out of 5 by from Seamless wireless set-up and connectivity works we Seamless wireless set-up and connectivity works well with our two laptops. Currently trying the new HP instant ink program.
Date published: 2022-09-02T00:00:00-04:00

This page was printed on 7/24/2024 9:08:53 PM.