Quick tech specs
- Network device mounting kit
- for HPE Aruba AP-584, AP-585, AP-585EX, AP-587, AP-587EX; AP 270
Know your gear
Mount your devices securely with the HPE Aruba Network Device Mounting Kit. This white mounting kit is designed as per industry standards.
Add to Compare
Enhance your purchase
HPE Aruba network device mounting kit is rated
4.40 out of
5 by
10.
Rated 5 out of
5 by
SunilNair2 from
Has a good interface that helps us monitor wireless devices extensively but is slow when there are too many users
What is our primary use case?
We use Aruba Wireless to connect our laptops and other devices and to provide guest access. We are in the healthcare industry, with approximately twenty hospitals in India and an equal number in the UAE region. Hence, we use this wireless solution to give access to our corporate staff and the guest network.
What is most valuable?
The Aruba Central portal is a good interface that helps us monitor wireless devices extensively. Furthermore, the access points we use, mainly API nine zero five, are working well.
What needs improvement?
One of the issues with Aruba Wireless is that when twenty or more people connect to the same access point, the device works too slowly. The density of the access point needs to be increased to better manage this load.
For how long have I used the solution?
We have been using Aruba Wireless for approximately three to four years.
What do I think about the stability of the solution?
Stability is not an issue; I would rate it between eight and nine.
What do I think about the scalability of the solution?
I would rate the scalability around a six to seven due to the density issue where no more than twenty people can connect to one access point, unlike Cisco or Allied Telesis.
How are customer service and support?
Technical support from Aruba is very good when it is direct. However, the issue arises when the support is given through partners not adequately trained. When escalated to Aruba, support is satisfying, but some partners are not up to the mark.
Which solution did I use previously and why did I switch?
We have used a combination of vendors. Some hospitals use Aruba, while others use Cisco, Allied Wireless, or RACUS devices.
How was the initial setup?
The initial setup is easy. The configuration is straightforward, often involving just plug and play, taking about fifteen minutes to half an hour.
What about the implementation team?
The deployment was done by Aruba through their vendors. When we expand, we handle it ourselves.
What was our ROI?
It's too early to see a return on investment, as we have been using Aruba Wireless for three to four years. ROI is typically evaluated after five years.
What's my experience with pricing, setup cost, and licensing?
The pricing of Aruba Wireless is well-priced, comparable to competitors. I don't have any significant issues with the pricing.
Which other solutions did I evaluate?
We have experience with different vendors, including Cisco, Allied Telesis, and RACUS, which allows us to distinguish between the services provided.
What other advice do I have?
I recommend Aruba Wireless based on its technology. However, newer products have been withheld from offers due to their perceived cost, which could be improved by the sales team providing better insights and updates.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-10-31T00:00:00-04:00
Rated 5 out of
5 by
reviewer2132793 from
A stable and scalable product that is a bit complex to use and operate
What needs improvement?
Aruba Wireless is a little bit complex to use and operate. So, it can be an area for improvement.
For how long have I used the solution?
I have been using Aruba Wireless for three to four years. Also, I don't remember the version of the solution I am using. I am a customer of the solution.
What do I think about the stability of the solution?
The product has been pretty stable.
What do I think about the scalability of the solution?
The product is scalable. Around 150 people in my company are using the solution. We need only one administrator for the solution.
How are customer service and support?
I haven't faced any problems with customer support.
How was the initial setup?
Regarding the deployment process, it keeps showing updates.
What about the implementation team?
A third party did the implementation. I'm not familiar with the setting. So, I got help from a consultant.
What's my experience with pricing, setup cost, and licensing?
We have some licenses for the solution, and we need not renew licenses. But we need to pay a hundred thousand if you want to renew our subscription and renew the hardware. But if we switched to another solution like Ruckus, I think maybe it is just a similar amount even if we don't have the license. So we are considering this, but have not reached a decision yet. Also, we need to make additional payments for support.
Which other solutions did I evaluate?
Based on our evaluations, we are considering Ruckus and Ubiquiti over Aruba since Ruckus' and Ubiquiti's functions and settings are okay, making them easy to use.
What other advice do I have?
Aruba Wireless will phase out. We are actually phasing out and looking at other solutions. We are switching because it's a bit expensive, so we are looking for a cheaper solution.
Because of the price and ease of use, I rate the overall solution a seven out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-05-18T00:00:00-04:00
Rated 5 out of
5 by
Omair Yousuf from
Has good performance and reliability features
What is our primary use case?
At our company, we use the solution on a daily basis for our customers in the healthcare sector.
What is most valuable?
Aruba Wireless has its own protocols in the controller that are managed by the firewall of our company.
What needs improvement?
The vendor should include multiple additional protocols for basic applications and advanced tech that are absent in Aruba Wireless. Overall, the product needs further development by introducing new tech features.
For how long have I used the solution?
I have been using Aruba Wireless for five years.
What do I think about the stability of the solution?
The solution offers satisfying stability. I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Aruba Wireless has adapted to the scaling needs of the customers of our organization. As our company works with clients in the healthcare sector, we need to manage diverse management systems and supplies. At our company, we segregate all the systems based on Aruba Wireless's performance in integration with the firewall of the systems. I would rate the scalability a seven out of ten.
How are customer service and support?
In the beginning phase after purchase, the vendor provided us with support, but later on, we didn't require much support for Aruba Wireless. For any issues that arise for the customers of our organization, we try to resolve them in-house and minimize the downtime. The Aruba Wireless vendor tries to rectify any issues or bugs that arise in our organization. I would rate the customer support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
During the product's initial setup process in our organization, we faced numerous obstacles at the configuration level because, in some cases, complete configuration was not possible only using the GUI. Some configurations need to be implemented using the command line.
Nowadays, for other solutions, all configurations can be implemented using GUI, and it makes the setup more user-friendly and manageable, removing the need to memorize commands. I would rate the setup of Aruba Wireless as four out of ten.
The deployment of Aruba Wireless using GUI should ideally take one or two days, but in our organization, due to the configuration obstacles, it took five days. The deployment process took an entire team because the solution needed to be deployed separately for more than 500 access points to join the network loop.
In our organization, Aruba Wireless is used for on-prem environments because the majority of our customers belong to the healthcare segment and thus have their own private medical data and records that cannot be shared in the cloud. Even for disaster recovery, our customers avail local resources, and any private data is not shared.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a five out of ten.
Which other solutions did I evaluate?
There are many options in the market, and in our company, we evaluated them based on budget. In the past, when our organization was starting out and there were quite a limited number of employees and clients, we didn't need any solutions from Aruba, but when the company expanded, a reliable and budget-friendly solution like Aruba Wireless was required rather than small solutions with limited users.
Our company had the option to choose a similar solution from Cisco, but Aruba Wireless was finalized due to its cost-effectiveness, user-friendly interface, and easy integrations.
What other advice do I have?
I would rate the performance and reliability features of the solution an eight out of ten. At our company, we have achieved certain cost savings by using Aruba Wireless because the competitor tools from vendors like Cisco are more expensive. At our company, from the core to the ERS network we are using backbone switches from Cisco.
I would definitely recommend Aruba Wireless to others. I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-05-29T00:00:00-04:00
Rated 5 out of
5 by
Rahul Sivanandan from
Very stable, reasonably priced and great for small to medium size organizations
What is our primary use case?
I work for an international service integrating company and we provide resources that are distributed internationally. We use Wireless for our branch and remote locations, and it's mainly for the internet. We are service integrators and deploy this solution as well as provide support to multiple customers. I am the director of technology and we are currently customers of Aruba.
What is most valuable?
Reasonably priced and great for small to medium size organizations. One positive is that they're not constantly providing upgrades and that reduces exposure to complications.
What needs improvement?
I haven't yet seen a cloud-based wireless controller in Aruba and I'm waiting for that as well as a heat map analysis which is also lacking. I'd like to see application visibility in the next release on the inbound and outbound traffic flow.
What do I think about the stability of the solution?
The solution is working well and we haven't had any issues with stability. Traffic flow is starting to increase now that workers are returning to the office, and we're likely to move to Wi-Fi 6 or Wi-Fi 7 in the near future.
How are customer service and support?
Getting a response from technical support is really tough and is a pain point for us. It doesn't flow like in Cisco Tech.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is pretty easy, certainly not as complicated as Cisco. There aren't many upgrades or major bugs so it's more stable than Cisco. Deployment time depends on the size of the project. A small site will take about two weeks, a larger project might take three or four weeks. We have nine engineers supporting Aruba.
What's my experience with pricing, setup cost, and licensing?
I'm unaware of the cost but I know it's cheaper than Cisco and that is why Aruba generally wins when a contract goes to tender or in the procurement phase.
What other advice do I have?
A key factor is to ensure the solution suits your requirements. If a smaller organization is looking for an on-prem solution, then Aruba would fit in. For larger deployments, it would be better to go with Cisco. If you're an organization with 400 different sites, Cisco is the way to go. Aruba has proven itself for smaller to midsize deployments.
The solution does what it's meant to and I'm happy with it. I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-12-03T00:00:00-05:00
Rated 5 out of
5 by
BalvantPatel from
Stable, with a guest management feature and good technical support
What is our primary use case?
We're using Aruba Wireless as a wireless access point, particularly Aruba AP-505.
We're also using Aruba Wireless for guest management purposes.
What is most valuable?
For my organization, the most critical feature of Aruba Wireless is guest management.
What needs improvement?
An area for improvement in Aruba Wireless is creating a DMZ. Without Aruba ClearPass, you need to allow guess access directly via the internet, which means you need to implement the security in between, so this is what I'd like Aruba to improve in the product.
Another area for improvement in Aruba Wireless is delivery because right now, in the COVID-19 pandemic, the product doesn't have much availability. There's a limited supply of semiconductors, so I want Ariba to increase Aruba Wireless production. The product needs to be available and delivered to customers faster.
For how long have I used the solution?
I've been working with Aruba Wireless since 2016.
What do I think about the stability of the solution?
I would rate the stability of Aruba Wireless as nine out of ten.
What do I think about the scalability of the solution?
From a scalability point of view, I don't see any challenges with scaling Aruba Wireless. After all, my organization only has one office and only needs approximately fifty APs.
How are customer service and support?
Aruba Wireless has good technical support.
Which solution did I use previously and why did I switch?
We used Cisco, the older technology, before using Aruba Wireless. We were not getting guest management as a feature on Cisco, while Aruba Wireless came up with guest management via Aruba ClearPass, so we started using Aruba Wireless.
How was the initial setup?
The initial setup for Aruba Wireless was easy. It was so simple. My organization used it as a standalone solution.
Deploying the product took approximately six months.
What about the implementation team?
We implemented Aruba Wireless through a consultant. Our experience with the consultant was good. He provided good support without the need for any intervention. The product was implemented well and working per our requirements.
What's my experience with pricing, setup cost, and licensing?
The commercial department handles the Aruba Wireless license for my organization, so I cannot comment on the product's pricing.
What other advice do I have?
I have experience with Aruba Wireless.
My organization is an Aruba Wireless customer.
My organization has three administrators of the product. Currently, there is no plan to increase Aruba Wireless usage.
I'd tell anyone looking to implement the product that Aruba Wireless works well in my environment. I have no complaints about it, so I can only say this.
Overall, I'd rate Aruba Wireless as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-01-08T00:00:00-05:00
Rated 5 out of
5 by
reviewer1089651 from
The portal for centralized management and virtual controller for APs are very valuable
What is our primary use case?
Our company uses the solution for wireless service. We currently use the latest version but have been using the solution since version six.
The solution is hybrid because it is deployed on-premises but managed in the cloud.
Our company currently has 300 users and we plan to grow by 100 more.
What is most valuable?
The solution is well designed so you can easily integrate it in an infrastructure network.
The APs can be implemented as a campus AP, remote APS, or instant APs. As soon as you buy the solution, you can instantly use APs. You don't need anything external because you can use the virtual controller inside the APs.
It is easy to create clusters using the controller that comes inside the AOS of the APs.
You can add an external controller at any time because the solution is resilient and very upgradeable.
The security components are very, very, very well designed and strong.
The Aruba Central portal allows you to centralize all management for your infrastructure and security. It is not a monolithic solution.
What needs improvement?
The solution's documentation could be better organized in an information portal. There are many assets on the technical side so there is a lot of documentation. Sometimes it takes work to find what you need because of the vastness of information. You need to know the products to find things. The solution could offer some kind of portal for documentation to better organize things.
The cloud CHS and remote APs could be improved faster. The solution has already been integrated with the cloud and there are plans for other product integrations but they could occur faster.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The solution is very stable and reliable. I rate stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is very scalable. I rate scalability a ten out of ten.
How are customer service and support?
The technical support is very useful and good. Every time we need help and open a case, they solve our issues. Technical support is very knowledgeable about the solution.
Most of our issues are regarding upgrading versions or firmware. We sometimes need assistance finding new versions. The process for solving our issues is very straightforward.
Technical support is rated a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Cisco.
How was the initial setup?
The setup is very easy. All the APs come from the manufacturer so you can start right away with configurations. The features make configurations and upgrades very easy.
I rate setup a ten out of ten.
What about the implementation team?
Three in-house engineers implemented the solution with help from an integrator. Deployment took one week to ten days.
There is no ongoing maintenance because the solution is very, very reliable.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair and similar to other products. It might be a bit cheaper than Cisco.
I rate pricing an eight out of ten.
Which other solutions did I evaluate?
Cisco is a good product but is old and very monolithic. They are working to improve but their mindset is different.
The solution is the future because it integrates with the cloud and addresses new needs. We prefer the design and strategy of the solution over Cisco.
What other advice do I have?
When you are looking for a wireless option, it is important to pay attention to key points that include resilience, expandability, security, and integration.
The solution is one of the best available and is very valuable for centralizing management. It is very resilient and expandable so you can grow it to the needs of your company. Even if you buy the small solution, the features of the big solution are there. This is a great benefit over Cisco.
For example, you buy a switch from Cisco that includes 48 ports but only 16 of the ports have licenses. If you need more ports, you need to buy more licenses. With the solution, you don't need to buy additional licenses. What you buy is what you get with all the included features like AOS and security. This is very important because you can start small and grow using the same device with no extra licensing costs.
It is important to find a solution that already implements security. The solution has all these features included so that is why we moved away from Cisco.
The solution also integrates very well with nearly every other vendor.
The solution is a very good product and I rate it a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclaimer: My company has a business relationship with this vendor other than being a customer:Reseller
Date published: 2023-01-08T00:00:00-05:00
Rated 5 out of
5 by
Alejandro Villalobos Campos from
A stable, scalable solution, and easy to deploy
What is our primary use case?
The hospital's internal network is used for communications between staff, including emails and direct point-to-point access. One of the most challenging features of the network is its ability to facilitate live video communications between staff in different parts of the world that can view operations live. We use Aruba Wireless to help facilitate the three requirements of always on-time, on-live, and on-direct. In certain cases, I have to communicate with another surgery room, whose call may be back to back or parallel in that same venue.
What is most valuable?
The most useful feature of this product is the configuration that allows us to have several areas covered with one unit. However, when we have to make maintenance to that unit, the other units can go back and support the one that we have in maintenance. This back-to-back service or this come-alone service is the best thing for us. If I have to remove the unit that we have in surgery, I know that another unit or two can take its place.
What needs improvement?
The most important thing that needs to be improved is the internal web feature. This allows all our units to use this as an internal GPS to locate somebody or some elements. However, the problem is that they need another unit different from the 535. This point is not good because we put that on this unit, and changed it from 515 to 535. For this unit, just to enable the possibility of locating equipment, we have very expensive equipment in the hospital and we put a GPS stack, so the system can track. We put them in all the time, but we need another unit to make it functional. Aruba can improve this by including the GPS stack in each unit. This would reduce our maintenance work.
Aruba Wireless needs to provide more visibility into the differences between their models so we can better understand them. The changes between the 515 and the 535 are just scalable in one step; We don't feel that one unit is going to be better in so many ways. Instead, it is just one change. The scale from one model to another is very short and because of this we are going to try to save money, we're going to pick up the lowest model because the newer model, doesn't have many additional features.
The bad things about the product are the price, the information about the product, and the time it takes to deliver the product.
For how long have I used the solution?
I have used the solution within 12 months.
What do I think about the stability of the solution?
The heat map is already running and it is very stable. There are no issues with the corners of the building, except for the sign, which I think is covered well. I give the stability of the solution a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability of the solution a nine out of ten.
How are customer service and support?
As we had to present our submission or change a model to another, the technical support was very bad. The work I have to do to research the difference between the models and compare them is all manual. When we asked the factory, what the differences between the models are and what is going to be the advantage from one another. The training can't support me. I have to do all the research myself. We asked the representative, and we had conversations with the factory, and nobody tells us it is a small change, instead they say it was a software issue. When we have to present the submission, the presentation has to be very complete with all the technical information, with all the features and we have to say this is a processor that works in this area, this works at this speed. The technical support could not help with any of our required information.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup is very easy because we change all the models. We have around 1,000 units and we changed all of them in one week.
What about the implementation team?
The implementation is completed in-house by our team for our customers.
What's my experience with pricing, setup cost, and licensing?
Aruba Wireless is expensive. The balance between quality and price is there, but the cost is still high.
I give the cost of the solution a seven out of ten.
What other advice do I have?
I give the solution a nine out of ten.
Eight IT people are required for the maintenance of the solution.
The first thing I'm going to do is check all the features to make sure they meet our requirements. The step from one model to another is very important. There are little changes, and we have to review a lot to know the difference between the models, and what the major advantage between them are. In PeerSpot, we've seen the difficult differentiation, but the compliment of the functionality, how does it work, what is the benefit that I get with each model in the field? What is the difference between the software, and the versions? Is it throughput out? It's a factor that we need to consider. It doesn't address the major concerns, and I check every single specialized page and I don't see anybody saying, "Okay, five megabytes is a huge improvement in throughput out."
Which deployment model are you using for this solution?
On-premises
Disclaimer: My company has a business relationship with this vendor other than being a customer:Integrator
Date published: 2023-01-10T00:00:00-05:00
Rated 5 out of
5 by
Anil Ergunsah from
Provides all the needed security options, but the support should be faster
What is our primary use case?
We use the solution for corporate users and guest users who come to the company. We use it for IoT devices, like factory devices and cameras.
How has it helped my organization?
We have a multi-site design with Aruba. For small locations, we use Aruba Remote Access Point. We can open a VPN tunnel to the controllers, and the users can connect their servers securely. For example, we used a captive portal solution from Aruba. The guest users could log in using web portals without any tools.
What is most valuable?
We manage all wireless devices from Aruba Central. Aruba AirWave is an on-premise solution. If we have our own servers, we can use AirWave and troubleshoot wireless networks. It's a good management system. It enables easy troubleshoots and management. The solution is secure. It has all the security options.
What needs improvement?
The support should be faster.
For how long have I used the solution?
I have been using the solution for four or five years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. We have about 3000 users.
How are customer service and support?
The support was better before. Now it is not good. It should be improved.
How was the initial setup?
The setup is complex for new users. Cloud deployment is easier than on-premise deployment. The deployment can be done in one to two days.
What about the implementation team?
The deployment can be done in-house. We can deploy devices from the cloud for remote locations. We need not go there. Aruba has a solution for zero-touch provisioning.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. We need to renew the license to use the tool.
What other advice do I have?
I will recommend the solution to others. Overall, I rate the product a seven out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-02-20T00:00:00-05:00
Rated 5 out of
5 by
MohamedAlzaki from
Effective support for hybrid cloud deployments with competitive pricing
What is our primary use case?
Clients use Aruba Wireless for their wireless network needs.
How has it helped my organization?
We have many customers using the solution, both on-premises and cloud.
What is most valuable?
The support for both on-premises and cloud deployments has proven to be very effective.
What needs improvement?
We are not facing any difficulty in convincing customers to have Aruba Wireless, and there are no specific features that customers are particularly looking for in wireless.
For how long have I used the solution?
I have been using the solution for over ten years.
What do I think about the stability of the solution?
The solution is very stable. Many customers do not face any complaints about the product or the network going down.
What do I think about the scalability of the solution?
I rate it ten out of ten on scalability.
How are customer service and support?
Technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
I do not know how to calculate our ROI.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive compared to other companies like Cisco.
What other advice do I have?
I would definitely recommend Aruba Wireless.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2024-10-02T00:00:00-04:00
Rated 5 out of
5 by
MohamedAlzaki from
Impressive network management with good flexibility and excellent support
What is our primary use case?
The primary use case for Aruba Wireless is for wireless network solutions. Clients use Aruba Wireless for various networking needs.
How has it helped my organization?
The solution supports both on-premises and cloud environments, catering to many customers who use either of the deployment methods.
What is most valuable?
Support for both on-premises and cloud environments has proven effective for network management. It contributes to stability, as many customers do not face network downtimes or issues.
What needs improvement?
The pricing could be better, especially with potential discounts for partners.
For how long have I used the solution?
We have been using Aruba Wireless for over ten years.
What do I think about the stability of the solution?
The solution is very stable. Many customers do not complain about the product or network downtimes.
What do I think about the scalability of the solution?
I would rate the scalability of this solution as a ten. It scales impressively well.
How are customer service and support?
The customer service and technical support are excellent. I would rate it as high quality.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Aruba Wireless is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing of Aruba Wireless is competitive, especially compared to solutions like Cisco. The overall cost is considered reasonable.
What other advice do I have?
I recommend Aruba Wireless because of its competitive pricing, user-friendly technology, and strong after-sales support.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2024-09-25T00:00:00-04:00