Quick tech specs
- Gives you complete peace of mind and confidence in your results
- Next Business Day
- Features tac live support service for dependable efficiency with peace of mind
- Replacement service response time for better accommodation with maximum reliability
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Service Description Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
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