Logitech Select - extended service agreement - 1 year
Know your gear
A COMPREHENSIVE SERVICE FROM A PARTNER YOU KNOW & TRUST!
Logitech Select is a comprehensive service plan that delivers enterprise-grade reliability, continuity, and peace of mind through one expert provider. It provides 24/7 support, a dedicated Customer Success Manager, accelerated RMA, onsite spares, advanced Sync analytics including customizable alerts through ServiceNow integration.
FEATURES FOR ENTERPRISE-GRADE PEACE OF MIND
24/7 Enterprise-Grade Support
Logitech Select's 24/7 enterprise-grade technical support provides the right level of assistance fast - anytime/anywhere.
Dedicated Customer Success Manager
The Customer Success Manager is a trusted partner that knows your business and serves as a single point of contact who will support and address your meeting room needs.
Advanced RMA
Advanced RMA aims to deliver next business day replacements5 for Logitech products under warranty to minimize downtime.
Instant RMA
Our service provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible.
Logitech Sync InsightsInform Optimization
Sync helps manage and monitor the health of your video collaboration solution. Enhanced Sync with Logitech Select delivers insights on room usage and occupancy allowing you to optimize your video collaboration solutions.
ServiceNow WorkflowIntegration
Logitech Sync makes it easy for IT to monitor and manage meeting room devices. Through its ServiceNow integration, push notifications like device disconnections alert IT so they can seek support to resolve any issue quickly.
WHY PURCHASE LOGITECH SELECT
PROTECTS YOUR INVESTMENT
When deciding on your video collaboration solutions, you made a significant investment to keep your business connected and innovating. For less than the price of one, in-room video conferencing camera, Logitech Select delivers a robust return on your investment with services and premium insights that will maximize uptime and save you money by eliminating unexpected replacement costs.
DESIGNED & DELIVERED BY EXPERTS
As the market leader in video collaboration solutions, who better than Logitech to deliver premium, expert service to help you recover from downtime more quickly and efficiently while providing peace of mind.
SIMPLE, YET COMPREHENSIVE
Logitech is all about simplicity, ease of use, high quality, and value in what we deliver. This simple, yet comprehensive service allows you to receive expert support from one vendor that will help you resolve any issues, hardware or software, that may unexpectedly arise with your video collaboration solutions.
NEXT LEVEL SUPPORT
While Logitech provides basic business support with all our solutions, we wanted to provide a comprehensive service that is more responsive to what our customers want and need. See the chart below to see how our service plans have evolved to better service your video collaboration solutions.