NetApp SupportEdge Premium - extended service agreement - on-site

Your enterprise data is vital to your success - so reacting to problems isn't enough. You need to identify issues before they become problems, and fix them fast. SupportEdge Premium is designed for you.

NetApp combined expert on-site resources with award-winning online tools. You get sophisticated monitoring and diagnostics and hands-on support when the need arises. With Premium Support you get regular reviews and assessments of your storage infrastructure. Plus, they provide physical inspections of your systems to make sure everything is connected right and working well. The NetApp Remote Support Diagnostics Tool enables great support night or day. This technology will reduce IT overhead and cut resolution times in half during support events.