Palo Alto Networks - extended service agreement (renewal) - 1 year - shipment

Palo Alto Networks offers a comprehensive system service and support agreement designed for complex network devices. This extended service agreement, available for renewal, includes a full year of coverage, ensuring your equipment remains operational with minimal downtime. With response times as quick as 1 hour for critical issues and round-the-clock support every day of the week, you can rest assured that expert help is always available. The service encompasses advanced parts replacement, ensuring swift resolution of hardware issues, and includes phone consulting, email, and web support to address any concerns. Additionally, customers gain access to a web knowledge base, product info support, and updates on new releases, providing a complete support solution tailored to the needs of demanding network environments.