Quick tech specs
- Plantronics CT 14 Cordless Headset Phone
- DECT 6.0
- Cordless phone with caller ID/call waiting
Know your gear
Ideal for home and small-office use, the CT14 DECT 6.0 cordless headset phone offers enhanced sound quality and DECT 6.0 wireless technology for an interference-free wireless range of up to 300 feet. Equipped with everything your busy life and work require, the CT14 includes a convertible headset that can be worn over-the-head or over-the ear, a phonebook for up to 70 entries, a 30-caller ID memory with a simple "save to phonebook" feature, and a convenient charging base.
DECT 6.0 (1.9 GHz) wireless technology limits interference from wireless networks and home appliances during calls for superior sound and range of up to 300 feet
Noise-canceling microphone blocks out background noise for enhanced sound clarity
Convertible headset design can be worn either over-the-head or over-the-ear
Dial pad offers up to 10 hours talk time or 8 days standby on a single charge
Integrated belt/clothing clip offers hands-free convenience
One-year limited warranty.
DECT 6.0 (1.9 GHz) wireless technology limits interference from wireless networks and home appliances during calls for superior sound and range of up to 300 feet
Noise-canceling microphone blocks out background noise for enhanced sound clarity
Convertible headset design can be worn either over-the-head or over-the-ear
Dial pad offers up to 10 hours talk time or 8 days standby on a single charge
Integrated belt/clothing clip offers hands-free convenience
One-year limited warranty.
Enhance your purchase
Poly - Plantronics CT 14 Cordless Headset Phone - cordless phone with calle is rated
4.07 out of
5 by
69.
Rated 5 out of
5 by
LouH from
Works great, but for a short period of time
I have owned three of these units, and just ordered a fourth. For work I need the flexibility of cordless and this comes closest to what I need. I also had the Calisto Pro phone, which eventually failed to hold a charge even with new batteries. So if you purchase the CT14 just keep in mind that it will eventually need replacement is probably a shorter period of time than you would imagine.
Date published: 2016-03-21T00:00:00-04:00
Rated 5 out of
5 by
Zigi Bee from
Plantonics CT-14
I purchased this product and followed the installation instructions and charge d the unit over 24 hours but the unit never came on. I spoke with the Technical Dept. and a replacement was sent and the new replacement never worked either. At this point I returned both units top Plantronics for a refund. Unfortunately this particular unit did not work for me.
Date published: 2014-11-22T00:00:00-05:00
Rated 5 out of
5 by
Barbara from
Great product - but "planned obsolescence" is obvious
Have used Plantronics CT series for over 10 years. Excellent sound quality. I would give it 5 stars if it weren't for 2 consistent problems: Headset and battery lifespan. Plantronics had lots of time to fix these issues and has not. However, still better than other products.
Date published: 2012-11-11T00:00:00-05:00
Rated 5 out of
5 by
AmandaFG from
Great battery for a great phone!
I bought my headset phone from you a few years back. I love it! Recently I needed a new battery. I purchased it from you, online, and got it quickly. Not expensive, and I can use my phone again. Thanks!
Date published: 2015-12-05T00:00:00-05:00
Rated 5 out of
5 by
djos from
Defective battery
Use for 10 minutes, then recharge for 15 hours. Not very productive in my line of thinking.
Date published: 2014-10-27T00:00:00-04:00
Rated 5 out of
5 by
FunLimey from
GREAT PHONE
This is so easy to use, I am able to iron and talk on the phone, no more crick in my neck.
Date published: 2015-03-27T00:00:00-04:00
Rated 5 out of
5 by
Elsie from
love the technology
I have used the headset phone for years and really love the technology and being able to do other things while also on the phone.
Date published: 2014-06-23T00:00:00-04:00
Rated 5 out of
5 by
Holly from
love this phone unit
I work from home 3 days a week and cannot live without this portable phone. It allows great freedom and I can be outside the house in the yard and still get great reception (base is on 2nd floor).
Date published: 2011-10-17T00:00:00-04:00
Rated 5 out of
5 by
Felton Farmer from
the best
This is the second one of these I've bought for our home. Very comfortable, excellent sound quality, and fantastic range.
My wife and I use ours in the house, out in the garden, and all the way down in the goat pen. Always works, always clear broadcast/reception.
This is the best, most trouble free, headset telephone I've had.
Date published: 2017-03-08T00:00:00-05:00
Rated 5 out of
5 by
BJ from
Awesome Phone
I am ordering my 3rd phone. I answer the phones for a company w/60 employees. I can transfer calls and do anything I need to do while walking around our facility. I've been very happy with this phone.
Date published: 2010-06-23T00:00:00-04:00
Rated 5 out of
5 by
Julie25 from
Phone/Headset Connection Point
I bought the CT14 a few years ago. In the last 6-8 months, had problems with the connection between the headset and phone. I saw several complaints on the forum with the same problem. I am purchasing a a replacement today. But, I spoke with tech support to ask if Plantronics had remedied the problem with the phone and he said there were no reports of this problem on the forum. I just reviewed the forum again today and saw 3 reviews with this issue. Please Plantronics, fix this problem. I don't want to have to continually replace this phone due this issue. Thank you.Â
Date published: 2014-02-05T00:00:00-05:00
Rated 5 out of
5 by
Chicago_Lion from
Clear and comfortable
I love this phone. I have never had any problems with reception. My only complaint would be that it needs some kind of wind sock on speaker. If you walk around the house, it sounds like the wind is blowing. Otherwise I have no complaints and would buy this again.
Date published: 2010-01-21T00:00:00-05:00
Rated 5 out of
5 by
Misti from
So easy to use
This is my third Plantronics purchase. I love the ease of handling, using and all around flexibility it provides. Both older models worked just fine, I simplyd upgraded to newer technology models and passed to older ones on to other family members who, to my knowledge, are still using. Highly recommend.
Date published: 2014-09-10T00:00:00-04:00
Rated 5 out of
5 by
Hornblower409 from
Great product, but have to hack for SKYPE or LYNC
Have been using the CT14 for years. Love it. But as more and more of my calls are SKYPE, LYNC, etc. I have had to add a RJ11 to USB adapter (e.g. Skypekey, Yealink USB-B2K). Would be very nice if they offered a model like the CT14 but with a base station that had both a phone and a USB connection.
Date published: 2014-12-18T00:00:00-05:00
Rated 5 out of
5 by
DonnaG from
Works great
I have had my phone forever and the battery died. Needed a new one.
Date published: 2016-11-24T00:00:00-05:00
Rated 5 out of
5 by
Terry 5722 from
Very Pleased
I've had the CT-14 for at least 15 years and it works fantastic. I like everything about it. I experienced the issue where the cord plugs into the phone but it was due to abuse by one of my kids not because of a design flaw. This is a small compact unit and should be handled with care. I either put it in my shirt pocket or clipped it to my belt and when it rang it was very easy to answer. I finally wore the phone out due to age. The only reason I don't have one now is I became disabled and cannot afford the phone. I would recommend this phone to anyone
Date published: 2016-06-10T00:00:00-04:00
Rated 5 out of
5 by
Andrew from
Having Trouble Now
I think this is a great product and it has helped me a lot with my home business. Now every time I make a call the wireless goes down. Unless I call from the other side of the house. Answers? Suggestions?
Date published: 2012-02-02T00:00:00-05:00
Rated 5 out of
5 by
Markus from
Low Speaking Volume
I use this phone for business calls. Each time I use it people remark that they can’t hear me loudly enough (doesn’t happen with other phones). Also, dialing is a real problem. The tiny buttons make it difficult to dial and I’ve given up on it.
Date published: 2010-01-24T00:00:00-05:00
Rated 5 out of
5 by
JillieB from
Convenient, low key
In 20 years I have bought 2 of these phones for my home. They are so easy to use and just make life easier when trying to get things done around the house and have a conversation.
Date published: 2016-06-23T00:00:00-04:00
Rated 5 out of
5 by
Iwegian from
Love this phone!
Have purchased two of these phone. Really like the size.
Date published: 2013-10-23T00:00:00-04:00
Rated 5 out of
5 by
Dillpickle2530 from
Plantronics CT 14
This is my 4th or 5th purchase of the same set. The keyboard and headset are totally potable and allow people who like to "wander" to be productive. Lately only refurbished models have been available. I wish that Plantronics would update this model with Bluetooth and more comfortable headphones.
Date published: 2015-07-06T00:00:00-04:00
Rated 5 out of
5 by
HappyPlatronicsUser from
Love the phone, the battery is long-lived!
I have been a fan of the CT14 for more than ten years. With this beautifully designed phone, I have no desire to get a cellular. My recent purchase of a replacement battery went smoothly and it lasts for more than 500 hours without recharging. I could not be happier with the product or the service. Well done, Plantronics!
Date published: 2018-01-18T00:00:00-05:00
Rated 5 out of
5 by
Mike L from
Why I bought it.
300 foot range, clarity, ease of use, mobility, hands free!
Date published: 2017-11-23T00:00:00-05:00
Rated 5 out of
5 by
Katydyd from
Lasts about 3 years minimal use
I'm about to order my 3rd phone. I love it while it works, and get about 3 years of minimal, everyday use before I start having connection problems. The features are all great and work great, and then just stop, but always after at least 3 years of fantastic use.
Date published: 2019-06-27T00:00:00-04:00
Rated 5 out of
5 by
Carl_D from
Phonebook Fail!
The CT-14 is fine for me, except the phonebook only allows numbers up to 20 digits. This is a huge product management failure. How can a phone company not understand that with conference dial codes these days, 20 digits is not nearly enough? Now I have to enter my own and my colleagues conf codes manually when I can automate this even on my cell phone. This is a bizarre shortcoming on an otherwise good phone.
Date published: 2011-11-07T00:00:00-05:00
Rated 5 out of
5 by
gotosam from
Phone/Headset Connection
When new the phone is great! The weakest part is the connection point where the headset cable inserts to the phone. This always breaks down over time. I have been using this phone for many years. Never a problem with the cradle, headset, battery life, talking distance or dial touch buttons. I have had four of these and its always the same problem, the connection. The connection should extend two inches out of the unit. This would allow it to be more flexible. Can't wait for my replacement to arrive. Make Your Day Great!
Date published: 2015-12-17T00:00:00-05:00
Rated 5 out of
5 by
papaboyd from
null
My wife has used it for several years and she loves it.
Date published: 2014-09-12T00:00:00-04:00
Rated 5 out of
5 by
Mr K from
Best thing I found for working from home.
I have had this for several years and its the best thing. I do have cel phones etc but the portability of that dial pad with the excellent battery life and the solid range that does better than those other ip (wifi) or Bluetooth headsets. I have an RJ11 connection with an Ooma. This unit is solid. Only reason I was out here was to check Plantronics still made these. Only suggestion I have is when they do get around to updating this is please keep the same concept. RJ11 in with a decent dial pad and good earphones. Maybe a water/shock resistant model with a touch pad.
Date published: 2016-03-09T00:00:00-05:00
Rated 5 out of
5 by
gomez123 from
Good product for the price
I bought this product about two weeks ago, and just started to use it. I like the headset which is very comfortale and light, with a mute button. And people on the other end can hear me clearly. The only thing I'm not too comfortable is that the volume doesn't go low enough. So, everytime I push the talk button to dial, the dial tone is high where it hurts my ear. But, overall it's duable, and I'm happy with it.
Date published: 2014-08-07T00:00:00-04:00
Rated 5 out of
5 by
lericksen from
Best headset for home use, ever!!
I've been using this product for approx 4 years and have found it to be the most comfortable light-weight headset w/superior sound quality. The range is unbelievable. The base is small enough to fit in your pocket; I didn't have much luck w/the belt clip. The keypad is very easy to use w/a comfortable feel. I know it's very durable because I've dropped it many times.
Date published: 2009-07-27T00:00:00-04:00
Rated 5 out of
5 by
Kevin from
Very Good Value
My 3rd unit. They are the best for reception, clarity and comfort. Very comfortable. However, the connection where the headset meets/plugs into the phone is weak in design. I am replacing this unit for the 3rd time in 10 years. This connection degrades because of tension caused by mishaps. Like the unit though. Need to fix this weak area.
Date published: 2009-12-01T00:00:00-05:00
Rated 5 out of
5 by
Brian_the_Pricing_Manager from
Great Range and Small Buttons
The headset has a tremendous range (300 feet), which is great for multitasking when working from home. The phone does everything I need it to except 3 way calling. The microphone on the headset was glitchy, and my collegues said I sounded tinny and weak. I reported this problem to Plantronics, and they replaced the phone very quickly. Absolutely great service.
Date published: 2010-01-19T00:00:00-05:00
Rated 5 out of
5 by
Jamie T from
Not a good experience
I have had this phone less than 1 year and in addition to connection drops where the display shuts off and then restarts while you are on a call, puts the call on hold and then finally allows you to unhold and try to salvage your phone call, it has altogether died as of today. I had the connection drop and restart happen on several very important phone calls and it was quite embarrassing as it happened 2 or 3 times in sequence. The concept & design is good but the product itself is seems cheaply engineered. The headset unplugs very easily from it's base which happens while you are on calls and is very annoying. The clip is not good and keeps the phone snug only if you are wearing jeans...otherwise it comes undone or falls too easy. It was overall a hassle to use if you are on the phone often and get up to move around frequently.
Date published: 2014-11-07T00:00:00-05:00
Rated 5 out of
5 by
Rose from
Nice phone
I have had this phone for awhile. Battery didn't last as long as the first cordless I had. [This review was collected as part of a promotion.]
Date published: 2016-01-26T00:00:00-05:00
Rated 5 out of
5 by
Grace from
Plug-in Didn't Fit Phone
The part of the battery that was supposed to plug into the phone didn't fit. It was too big. I had to trim down both sides of it with a knife before I could get it plugged into the back of the phone.
Date published: 2015-07-28T00:00:00-04:00
Rated 5 out of
5 by
rspowell from
Office Workhorse
I am a real estate broker ... on the phone all day every day. The Plantronics CT14 is my phone of choice. I stand at my desk and can walk-around while talking. The dial pad is always with me. Most importantly, the volume and clarity are unmatched !
Date published: 2015-12-15T00:00:00-05:00
Rated 5 out of
5 by
ARealTalker from
Perfect for working from home!!
Love it love it love it! Good for many conference calls while working from home; or just while yakking with friends so I can get To Do list things done.
Features are great and very interpretive.
Just have to remember not to let it fall off when it's clipped to me. Tile floors are merciless.
Date published: 2014-07-22T00:00:00-04:00
Rated 5 out of
5 by
sexxybelle from
GREAT for home based business
I am on the phone for up to 12 hours a day and this phone is an absolute workhorse, they last and last, are durable, the clip leaves something to be desired as had the headset, which in a two year span I have replaced about a dozen time and each of those replacements I have had to have replaced. Â However, I have been told now after being told for two years that there is a new replacement headset and I am over the moon, I can't wait to get it and fall in love with my phone all over again!
Date published: 2013-08-22T00:00:00-04:00
Rated 5 out of
5 by
Rocky from
Great Customer Service!
I bought the battery a month ago- the customer service agent was helpful, polite, and delivery was speedy.
Date published: 2014-12-02T00:00:00-05:00
Rated 5 out of
5 by
Roxy from
Love the freedom of this hands free phone
Love this phone and am happy that I can replace the battery on it. Have been using this phone and the ones prior to this version for over 10 years and haven't found a better portable for my needs.
Date published: 2017-02-15T00:00:00-05:00
Rated 5 out of
5 by
KELLY from
STEP BACK
No speed dial XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2013-10-11T00:00:00-04:00
Rated 5 out of
5 by
Mert from
Small number pads.
I needed the headset feature, but I am not happy with the very small number pads for dialing. Otherwise a good product, but I wouldn't purchase it again.
Date published: 2014-10-15T00:00:00-04:00
Rated 5 out of
5 by
579carmen from
Great value
glad the company sell on-line. Also, very thankful for fast delivery. [This review was collected as part of a promotion.]
Date published: 2016-11-16T00:00:00-05:00
Rated 5 out of
5 by
Becie from
Good while it lasted...
I have had my set for about three years. I absolutely love it, but the cord became unstable---I had to hold it in a certain position after the three years to get transmission; people could hear me, but I was unable to hear them. The warranty is only for one year. I recommend with reservations; if one knows the product will require replacement in a few years time, it's fabulous.
Date published: 2016-10-04T00:00:00-04:00
Rated 5 out of
5 by
smurphy from
null
The battery is almost impossible to install !!! I think that they do that on purpose !!!
I love the phone itself, but I can't understand why they make the battery so impossible to install. The connectors are tiny, almost microscopic, and fit into this tiny connection, also, microscopic.
Date published: 2014-10-01T00:00:00-04:00
Rated 5 out of
5 by
joan44 from
phone returned
I returned this phone because I could not get it to work. This was to be a replacement for an older CT14, which I love, but it was a dud. I decided to just try a new battery, and now my old one works well again.
Date published: 2014-10-11T00:00:00-04:00
Rated 5 out of
5 by
twentyseven from
great product when working
I have went thru 6 of these in last 10years. When they work, they are a good product, but unreliable when it comes to durability
Date published: 2015-02-09T00:00:00-05:00
Rated 5 out of
5 by
nancy27 from
third replacement, now out of warranty
I loved this set when I first started using it. After a few months, I was dropping calls with customers. The connection of the cord has now broken three times and the headset is out of warranty.
Date published: 2019-03-27T00:00:00-04:00
Rated 5 out of
5 by
PhoneLady from
Great Headset
Have used with numerous companies phone systems. The customers love the convenience it offers.
Date published: 2014-08-19T00:00:00-04:00
Rated 5 out of
5 by
Alan from
Perfect for home office
Just started working from home and love this phone. Have been on a 230 minute conference call (whew) but the battery is still full. Great range from the base, excellent audio quality, very compact. Only wish the phonebook was a little easier to use and three way calling was available. Highly recommend it!
Date published: 2012-02-02T00:00:00-05:00
Rated 5 out of
5 by
tricia from
purchased battery
Last time I bought a no name brand battery and it did not last that long this time I bought Plantronics hopefully this will last much longer!
Date published: 2017-04-06T00:00:00-04:00
Rated 5 out of
5 by
Gizzy20 from
Best phone I ever have
Thank you for this type of phone I really enjoy the free hand sets. The other phone which is same but was a CT12 I like to it was a little smaller sad to see it discontinue I can not find the phone any where. I'am just hoping this one does not discontinue. I really like the phone easy to handle. Thanks again....
Date published: 2013-12-18T00:00:00-05:00
Rated 5 out of
5 by
Doc from
Weak Link
I love this phone. The only problem is the headset jack. I have had to buy replacements due to connection issues. The connection point where the wire meets the jack is a weak point.
Date published: 2012-06-28T00:00:00-04:00
Rated 5 out of
5 by
CVerde from
My go-to phone for 14 years now
The CT14 has been THE phone I use for my work at home and personal calls for the past 14 years. No other phone will do. Great range, functionality, ease of use, and dependability. I've no intention of switching to another phone. And no, I don't want a wireless device attached to my head or ear, which is another reason I like this phone so much.
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of
5 by
Kevin_K from
Best Cordless Phone Ever
its terrific, been using it and its previous version for 9 years. Worth every penny, goes all day for two days on back to back calls
Date published: 2012-07-26T00:00:00-04:00
Rated 5 out of
5 by
Lillibet from
I love this phone
This is the 3rd Plantronics phone I have bought (same model) and I would never buy anything else. I work from home and needed something small with a headset. Any other cordless phones that I have considered come with 3 phones and bases and I only need one.
Date published: 2014-09-01T00:00:00-04:00
Rated 5 out of
5 by
talktalk from
I love this phone
My business is on the phone so I'm on it at least 8 hours a day. I love this phone! I can walk all over my house with it, hands free and keep talking.
Date published: 2017-10-27T00:00:00-04:00
Rated 5 out of
5 by
Jeri from
Best Phones
We have been using a Plantronic phone since the late 80's early 90's. These phones are the most comfortable phones that I have used. They are easy to program and people have commented on how much better they can hear me than a regular phone and I can certainly hear them better. The only thing that I have a complaint about is the lack of loudness of the ringer. If I am in another room I can not hear it but that is OK because I Love My Phone.
Date published: 2009-08-25T00:00:00-04:00
Rated 5 out of
5 by
dtelecomd from
So good I didn't need it
Apparently the batteries have such a good lifespan that I didn't need the one I purchased. Once I let the original charge for longer than usual it worked.
But the customer service by phone and shipping as usual were first class.
Date published: 2015-12-14T00:00:00-05:00
Rated 5 out of
5 by
Geof from
Tough product
I have had two of these phones over the past 12 tears or so. I'm in a manufacturing environment, so they get banged around pretty good. and they just keep working.
Date published: 2015-06-29T00:00:00-04:00
Rated 5 out of
5 by
Judge from
Great PHONE, bad headset
great phone, bad headset, shorts out after a few months, replacement is $40 every 6 months
Date published: 2012-08-07T00:00:00-04:00
Rated 5 out of
5 by
Peter from
Headset shorts out.
I have used this product for many years, and the the headset shorted out. It is a good product, but they need to fix that flaw. Looks like I am not the only one with that problem. They replaced it for $16.00 shp.
Date published: 2013-03-09T00:00:00-05:00
Rated 5 out of
5 by
J from
Soft voice.
No one can hear me when I use this phone and headset. I bought a 10$ headset and use with this phone, and people can hear me, but for the price the headset that comes with it should work.
Date published: 2010-04-08T00:00:00-04:00
Rated 5 out of
5 by
Mike from
Almost Great.
Love almost everything about this phone. Comfortable, good sound quality and insane battery life. But, get this. You can't use the phone to set up a 3 way call. On the cheapest of phones, you can call one person, "flash" the call, then call another person, "flash" the call again and be set up for 3 way calling. It's almost impossible to believe that this phone, from one of the most successful and experienced phone companies in the world, can't do this simple function. Oh well, time to look for alternatives.
Date published: 2010-05-19T00:00:00-04:00
Rated 5 out of
5 by
Brad_H from
Solid Performer
Both my spouse and I work from home extensively. I gave up on speaker phone usage for many reasons (annoying to others and confidentiality) as well as the traditional oversized wireless handsets. I wanted a solution that was small and a solid performer. I live on this phone unit! I have my phonebook entries for routinely called numbers and the battery time is impressive. I did replace the headset for one that is a "behind the neck" style. There are some advance features which could be added but for the money this is a solid performer.
Date published: 2010-08-25T00:00:00-04:00
Rated 5 out of
5 by
Kevin from
Terrific headset, the best
the best headset ever. Had this one and previous version for approx. 10 years now. I've had this one a few years.
Date published: 2012-09-17T00:00:00-04:00
Rated 5 out of
5 by
Alesia from
null
Good delivery time. Easy to install. Met expectations.
Date published: 2017-08-09T00:00:00-04:00
Rated 5 out of
5 by
CT 14 FAN from
Love the CT 14
I love the ct14 phone. It's handy and convenient to put the phone in my pocket the headset on my ears and do my housework. Please do not stop making it. thank you
Date published: 2019-09-09T00:00:00-04:00
Rated 5 out of
5 by
KimInLO from
I've Used This Off and On for 15 years
I bought this the first time I began working from home, since I needed hands-free to work while teleconferencing. Four years later, we put this away when we cancelled our landline. Fast forward 11 years to 2020. We need a landline once again, so we took it out of the box, plugged it in to charge and it works as well as it did before. This is a testament to the CT14's quality, but it's also extraordinary that it is still a great choice, given how quickly technology changes.
Date published: 2020-02-08T00:00:00-05:00