Quick tech specs
- Extended service agreement
- 1 year
- response time: NBD
- advance parts replacement
- shipment
- for P/N: 7230-84860-001, 7230-84860-101
Know your gear
Polycom Premier Support is the entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from them the next business day for your technicians to install.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from them the next business day for your technicians to install.