Poly Technical Support - 1 Year - Service
Mfg # 4870-00302-192
CDW # 4443258
| UNSPSC 81112300
Quick tech specs
- Keeps your system optimally maintained with a predictable total cost of ownership
- 1 Year service duration to ensure maximum dependability and accurate results
- Features phone support service that helps you handle any mishaps
Know your gear
This offering provides Customers with technical telephone support, Software support, escalation within Polycom, and access to Polycom's enhanced support portal for their Polycom voice endpoints (the "Service"). This is a sitebased service and no serial numbers are required for call in support. There are two options available: 8x5 in-region or 24x7 including global coverage.
To qualify for this Service, the Customer must have completed the initial feature mapping, installation, and provisioning component of a voice deployment and all of the Customer's eligible Polycom voice endpoints must be included under this Service. Polycom will create and provide to the Customer a Master Account ID and telephone contact number(s) for contacting Polycom technical support.
To qualify for this Service, the Customer must have completed the initial feature mapping, installation, and provisioning component of a voice deployment and all of the Customer's eligible Polycom voice endpoints must be included under this Service. Polycom will create and provide to the Customer a Master Account ID and telephone contact number(s) for contacting Polycom technical support.