Software Details
- Technical support
- 500 concurrent sessions
- 1 year
- for Pulse Secure Access Suite Enterprise Edition
- phone consulting
- 24x7
Know your gear
Pulse Secure Gold Support includes anytime, any day access to support centers by phone or online. Gold Support includes access to Pulse Secure knowledge base, forums, technical document library, software updates, and other support tools. As a Gold Support customer, you also get Return to Factory (RTF), Return Material Authorization (RMA) service for hardware failures, maintenance window coverage, and in-depth root cause analysis on any issue.