Software Details
- Technical support
- ESD
- 3 years
- for Retrospect Advanced Tape Support for Mac (v. 19)
- phone consulting
- 9x5
Know your gear
Customers who purchase a one-year Annual Support and Maintenance (ASM) contract will receive: one full year of toll-free business hours phone support from within the US; one full year of 24x7 web ticket support; one full year of no-cost updates and upgrades of your Retrospect software products released during the term of the contract.