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Sony Wireless Noise Cancelling Headphones - Black

$439.99
Mfg # WH-1000XM5 CDW # 7215767 | UNSPSC 43191609

Quick tech specs

  • Ultra-comfortable
  • Extraordinary Sound Quality
  • Industry-leading Noise Cancellation
  • Multipoint Connection Allows You to Quickly Switch Between Devices
  • Lightweight Design
  • Crystal Clear Call Quality
  • Instant Pause, Instant Play
  • Color: Black
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$439.99
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Sony Wireless Noise Cancelling Headphones - Black

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Sony Wireless Noise Cancelling Headphones - Black is rated 4.40 out of 5 by 1118.
Rated 5 out of 5 by from Excelente producto. I really love this headphones, from the audio to the designe they are amazing
Date published: 2024-12-01T00:00:00-05:00
Rated 5 out of 5 by from Excellent noise cancelling and great sound Having waited for ages to upgrade my headphones, I'm delighted with my choice. Comfortable, great app and most importantly, very good clear sound with superb noise-cancelling capacity. Highly recommend
Date published: 2024-12-01T00:00:00-05:00
Rated 5 out of 5 by from Headphone broke within a year, no product support Product broke within one year. Despite apparent 1 year warranty, there doesn't seem to be a way to reach anyone by phone or online.
Date published: 2024-11-26T00:00:00-05:00
Rated 5 out of 5 by from Great Sharing! I can now compare and enjoy both the excellent music from my previous XM4 and the fantastic XM5, whether I’m indoors or outdoors!
Date published: 2024-11-28T00:00:00-05:00
Rated 5 out of 5 by from Great headphones. Bought these to replace my previous MDR-10RBT's that finally gave up charging. These have great audio quality for whatever I use them for (gaming, music, movies), very comfortable, great noise cancelling, and hold a long charge.
Date published: 2024-11-30T00:00:00-05:00
Rated 5 out of 5 by from Great headphones Very great quality headphones nice sound easy to use
Date published: 2024-12-01T00:00:00-05:00
Rated 5 out of 5 by from Good headphones Great sound quality and comfortable. Such a cute colour.
Date published: 2024-11-27T00:00:00-05:00
Rated 5 out of 5 by from Excellent headphones These are a great pair of noise-cancelling headphones. I love the look and feel of the XM5's. They're different than the XM4's, but in a good way. The sound quality is great (particularly when the EQ settings are adjusted), the noise-cancelling is effective, the battery life is great, the mic quality is very good and better than the XM4's and it's overall a great pair of headphones. Highly recommended!
Date published: 2024-11-30T00:00:00-05:00
Rated 5 out of 5 by from Esrbud features in an overear headphone. The features are great, easy to use. Only issue is controls are small.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Right earcup stopped working after a year Was great for about a year when the right earcup stopped working, the touchpad still works however. I've also heard that there are many other issues with this product such as the hinges breaking. Overall, they were great while they worked but quite disappointed with the longevity of the product
Date published: 2024-12-02T00:00:00-05:00
Rated 5 out of 5 by from Amazing noise cancelling i bought this around a week ago and i’ve been using it every single day. the noise cancelling is exceptionally good and so is the sound quality ! However, the transparency mode is not as good as i would like it to be. voices and natural sounds do sound a tad bit muffled and i do think it could be better. overall this product is great and i would definitely recommend it!
Date published: 2024-12-02T00:00:00-05:00
Rated 5 out of 5 by from Great quality, however connectivity issues :/ Bought a week ago. Battery life seems to be around 25 hours with a mix of ANC on and off which is disappointing. Used for 83 hours so far, and recharged 3+ times.Sounds great and is comfortable. Only issue is if you pair a second device it can constantly switch to it when not even in use. Also randomly turns off. App itself takes forever to recognise that its connected.
Date published: 2024-12-02T00:00:00-05:00
Rated 5 out of 5 by from Sony WH1000XM5 Fantastic product. Sound quality and features are very impressive and quality of product - top-notch. Easy to setup across multiple sources and excellent battery-time.
Date published: 2024-12-03T00:00:00-05:00
Rated 5 out of 5 by from Lovely headphones Had these bought as a gift., there easy to use and very light. Come in a great carry case the colour is great too. Would recommend
Date published: 2024-12-03T00:00:00-05:00
Rated 5 out of 5 by from total lack of ninformation I bought this and found absolutely no information in the package apart from one very long weblink - not even an indication on how to switch on/off. There were two leaflets labelled Bluetooth Digital which showed where the Ser No was in the earphone, but the text was so small as to need a magnifying glass and good eyesight - it was impossible to photograph as required for registration, The online info is very difficult to interpret. Please include a printed get started sheet at a reasonable font
Date published: 2024-12-04T00:00:00-05:00
Rated 5 out of 5 by from Terrible customer service Trying to register my headphones which cost over £200 and you would think I was trying yo rob the crown jewels. A week of trying still unable to
Date published: 2024-12-04T00:00:00-05:00
Rated 5 out of 5 by from ISANE SOUND I BOUGHT THESE 3 WEEKS AGO, THEY ARE INCREDIBLE AND EMERSIVE!
Date published: 2024-12-05T00:00:00-05:00
Rated 5 out of 5 by from Nice headphones I don't have a massive amount of experience with headphones. I've been using Beats Pro for about 13 years and decided it was time to go wireless. The experts certainly seem to like these ones. The bass has more punch and less boom than I'm used to, but they are slimmer and far more comfortable, so I'm happy with them.
Date published: 2024-12-05T00:00:00-05:00
Rated 5 out of 5 by from Build quality is a disaster I bought this 3 months ago and now it’s hinge broke which is a common issue.I called the customer care and they said it is physical damage and can’t be covered under warranty
Date published: 2024-12-06T00:00:00-05:00
Rated 5 out of 5 by from Broken left headphone Great quality of headphones… when they work. I haven’t had them long and the left headphone suddenly stopped working one day after making this horrific crackling noise. Now it is a nightmare trying to get them fixed.
Date published: 2024-11-07T00:00:00-05:00
Rated 5 out of 5 by from Amazing headphones I recently purchased the Sony headphones with noise cancellation and I must say, they have exceeded my expectations. The sound quality is incredible, with deep bass and crisp highs. The noise cancellation feature works like a charm, making it perfect for drowning out background noise during my commute or in a noisy office environment. The headphones are comfortable to wear for long periods of time and the battery life is impressive. Overall, I highly recommend the Sony headphones with noise cancellation for anyone looking for a top-notch listening experience.
Date published: 2024-11-07T00:00:00-05:00
Rated 5 out of 5 by from Great overall. I bought the product 3 weeks ago. I love the ANC and the weightlessness of the device. But, for the price, the bass is kind of weak and the feel isn't too premium. For the Wh1000-XM6 try to integrate sensory bass or something. I'd also like if the spatial audio was actually built into the headphones. Final notice: please send me a pair of the next headphones (xm6) went it is released.
Date published: 2024-11-08T00:00:00-05:00
Rated 5 out of 5 by from Won’t turn off Terrible product – despite decent sound, there are big problems with these headphones. They simply won’t auto turn off consistently, no matter how much you play around with the settings and user posted workarounds. Very disappointing. Cannot recommend
Date published: 2024-11-08T00:00:00-05:00
Rated 5 out of 5 by from Best Headphones I own Great pair or noise cancelling headphone sound quality is immense and the NC is great Construction of the headphone is good too with nice feeling materials
Date published: 2024-11-09T00:00:00-05:00
Rated 5 out of 5 by from Sound quality is poor does not connect to app I am very unhappy about this as has the M2 version but they got stolen so bought these as a replacement and am sorry i did there is a whine in the background and whatever it is its makes them unworkable
Date published: 2024-11-17T00:00:00-05:00
Rated 5 out of 5 by from Won't charge over one year of normal use I bought the headphones from Amazon a bit over a year ago and I love it. It works perfectly and it's light. However, it suddenly happened today that it won't charge, I tried all cables and chargers with no luck. I contacted the customer service and went through the trouble shooting process with no luck. The customer service told me to use a repair service in New York that has terrible review on line and I have to pay for it. It's such a bad experience.
Date published: 2024-11-15T00:00:00-05:00
Rated 5 out of 5 by from Super Comfortable In my opinion, one of the most comfortable headphones I've had the pleasure to use. Very light weight, fit perfectly. The ear-cups cushion don't make my ears warm. I can wear these for hours & not feel it.
Date published: 2024-11-12T00:00:00-05:00
Rated 5 out of 5 by from Good headphones Good sound however I find ANC is better on my WF-1000XM5's, maybe because I wear glasses most the time so there may be a small gap between ears and WH-1000XM5's. Convenient to slip them on and off though.
Date published: 2024-11-17T00:00:00-05:00
Rated 5 out of 5 by from Very good sound and confortable Very good sound and confortable. Better then my XM2.
Date published: 2023-01-14T00:00:00-05:00
Rated 5 out of 5 by from Awesome headphones Really love the volume due to the equalizer you can adjust to the music that your listening too base mid range and treble. Really clean sound
Date published: 2024-11-14T00:00:00-05:00
Rated 5 out of 5 by from Beyond Expectations I wanted noise cancelling over ear headphones for a while, so long that the XM4 had been the new ones, with the XM5 release I did comparisons via youtube etc. I purchased direct from Sony with the XM5 in blue, they feel great, the app is good for adjustments to sound and the features, battery life is over a week for me using 3-5 times a day. The sound quality is the best I’ve used, they replaced AKG N60Nc that did me well for many years! I’ve already told others to get these, I’m very glad I did.
Date published: 2024-11-15T00:00:00-05:00
Rated 5 out of 5 by from Best headphones hands down but… Best noise canceling headphones hands down, but I took one star away for a couple of reasons. First, the headband adjustment doesn’t adjust for my head size. My head is smaller than the smallest size allowed by the headband. This gets bothersome because I want the headphones to fit my head snug, and they tend to fall/slide right off my head if I’m bending down to get something while I have them on. Also, the ear covering part swivels forward and backwards in an odd way. At times, it gets bothersome getting the right direction to put on the headphones because of this. One possible solution to this would be to add something to the ear cover part that would help find the right ear or left ear so a user using the headphones in the dark can easily find the correct ear cover and direction to place the headphones over the head and onto the correct ear, or the correct direction. Otherwise, these headphones are worth their weight in gold. LOVE LOVE LOVE MY WH1000 XM5
Date published: 2024-07-22T00:00:00-04:00
Rated 5 out of 5 by from Exceptional product I bought this headphones 3 weeks ago. I’m amazed by the way they function and sound
Date published: 2024-07-06T00:00:00-04:00
Rated 5 out of 5 by from Esrbud features in an overear headphone. The features are great, easy to use. Only issue is controls are small.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from My first pair of over-ear headphones since the 80s I bought these to replace my Sony in-ear headphones to avoid wax over-production and ear blockage. Excellent sound quality and only slightly claustrophobic after extended use. Excellent battery life.
Date published: 2024-04-06T00:00:00-04:00
Rated 5 out of 5 by from Tremendously musical sound, excellent in every way Only had them 2 days, probably spent to much time listening to them all ready. Can't believe the sound quality, the noise cancelling despite my skepticism is every bit as good as the reviews and Sony claim. To make it more clear, I've always been a Sennheiser or AKG headphones user, but a recent visit to a hifi store and with AKG being a bit useless now, prompted me to try Sony, Sennheiser's latest and Bowers and Wilkins. The sales person was kind enough to let me muck around with them all and use the apps to play with settings. As soon as I'd done the personalised EQ on the Sony app and put LDAC into highest mode, I started smiling the moment my music played using Qobuz. Within moments I was hooked, blew the competition away. Everything I listen to has been presented in such a beautiful musical way. Bass kicks like a mule when needed, super taut and sub bass is excellent. The kids quality makes guitars/strings sound fabulous, treble is perfect. Vocals sound so rich and perfect for male or female vocalists. The app is an absolute joy to use, very easy to intuit your way through. The ANC is incredible especially to a first time wh1000 series user, no background hiss, and completely cocoons you in to the wonderful sound these are capable of delivering, very much a convert to the series, best Bluetooth headphones I've had out of about 18 sets. Sublime!
Date published: 2024-02-20T00:00:00-05:00
Rated 5 out of 5 by from Right speaker broke after 13 months Very good, but get insurance. John Lewis were excellent and have a two year warranty.
Date published: 2024-04-08T00:00:00-04:00
Rated 5 out of 5 by from Perfect Birthday Present Bought for my wife’s birthday to replace some Bose QC and she is over the moon with them. They are extremely comfortable and the sound quality is exceptional.
Date published: 2024-04-03T00:00:00-04:00
Rated 5 out of 5 by from Great product but... So I upgraded from the previous versions and must say the sound quality and noise cancelling has improved, they feel a better overall fit however the plastic/finish they have used on this model does show up a lot of fingerprints which didn't happen on the older models... no big issue but just thought I'd mention it.
Date published: 2024-04-08T00:00:00-04:00
Rated 5 out of 5 by from Just stopped working outside of warantee Have owned every pair from XM3's up to XM5s. My XM5's have just stopped working just inside of 2 years since purchase, which, for a top end pair of headphones is a laughable period of time. The fault seems to be common across the model where they crackle in one ear and shut off in under a minute every time they are powered on. Super dissapointing and I will be switching to another brand of headphones going forward.
Date published: 2024-10-14T00:00:00-04:00
Rated 5 out of 5 by from Perfect!!! My daughter absolutely love these headphones!! She like that they are wordless and to change things for example the volume she just has to Swipe on one of the earphones. They are also going to be used for music production course at her college
Date published: 2024-10-13T00:00:00-04:00
Rated 5 out of 5 by from Keep turning off These are good when they are in but they have a habit of turning themselves off which is very irritating. Avoid
Date published: 2024-10-12T00:00:00-04:00
Rated 5 out of 5 by from Great ANC, design and sound quality Got these for quiet studying and listening to music while commuting. They are perfect.
Date published: 2024-10-12T00:00:00-04:00
Rated 5 out of 5 by from great i bought that one week ago to have a good sleep.well it turns out good
Date published: 2024-10-12T00:00:00-04:00
Rated 5 out of 5 by from Sound is fantastic but overall build quality poor Sound is fantastic best in class for wireless headphones but the hinges are incredibly weak and break easily just Google the issue! Feel super flimsy and no IP rating
Date published: 2024-10-11T00:00:00-04:00
Rated 5 out of 5 by from great It takes 2 days to receive this earphone. Very good in noise reduction.
Date published: 2024-10-11T00:00:00-04:00
Rated 5 out of 5 by from Modest upgrade from XM4 My XM4 batteries were fading so I thought I'd move up to the XM5. Initially I was underwhelmed by the ANC which seemed worse than the XM4. Thankfully I eventually sorted this by adjusting the fit and wearing them further back on my head than initially felt natural. This also solved the annoying squeaking from rubbing against my glasses at first. Take the time to get the fit right and you'll be happy! The sound quality is a clear upgrade - music is actually enjoyable on these whereas I couldn't use the XM4s for anything other than background listening (I mainly used them for work). The ANC is harder to describe. The XM4s definitely cut out more in the way of bass frequencies, but the XM5s have a much lower level of white noise. When I go back to the XM4s it's clear they use white noise to disguise sounds to some degree, whereas the XM5s are noticeably quieter overall, even if that means you can perceive a touch more outside sound from time to time. Overall I am happy with the upgrade, but it took me a few days to be sure of it - hence 4 stars rather than 5. Touch controls and device switching are better and smoother too. I do hope the XM6 is a more significant upgrade when they arrive though!
Date published: 2024-10-11T00:00:00-04:00
Rated 5 out of 5 by from Bad quality product Just bought my sony WH-1000XM5 last june, and now its not charging after only 3 months. It still covered by 1 yr warranty but when they have assessed the product, it was mentioned that there is a condensation in the charging port area. I live in the UK and maybe the weather is changing very quickly. I havent used the product in a way that it will get wet and just used it on my everyday travel. Unfortunately, sony wont repair the item for free and is asking me to pay £165 for a replacement which of course im not happy. End point, got a new £250 headphone last june and now not working. I’d rather buy other brands of headphones next time such as beaths and jbl and will never but any sony products anymore. Not a good quality product based on my experience.
Date published: 2024-10-10T00:00:00-04:00
Rated 5 out of 5 by from Noise Cancellation is top tier! Thorougly impressed with my purchase. They fit perfectly, cup the ears comfortably. Sound quality is incredible and the best feature by far is the ANC. On minimal volume, cuts out pretty much all noise in surrounding area. Perfect for flights, gym, studying and pretty much most environments you want silence.
Date published: 2024-09-11T00:00:00-04:00
Rated 5 out of 5 by from Esrbud features in an overear headphone. The features are great, easy to use. Only issue is controls are small.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Excellent headphones They're the market leading headphones for a reason.
Date published: 2024-08-05T00:00:00-04:00
Rated 5 out of 5 by from Sony WH-1000XM5: Great Headphones! I thought long and hard before buying my Sony WH-1000XM5 wireless headphones. I'd read many pro & user reviews, and finally, took the plunge and made my purchase. Wow! What a revelation. Believe everything you have read in reviews, yes, these headphones really are that good. I already had top spec phone matched buds, so I was expecting a lot, and, boy, the WH-1000XM5's do deliver. Music that I've been listening to for 30 & 40 years, and have heard hundreds of times, comes alive like never before with clarity, sharpness & accuracy I have never experienced in headphones. It really is like hearing your music library for the first time. Functionality, connectivity & systems all work flawlessly. Am I happy with my WH-1000XM5 purchase? Yes, exceedingly so! I just wish I'd bought sooner. These Sony WH-1000MX5 have quickly become my first choice medium for music listening. An easy 5 star recommendation. Very well done, Sony!
Date published: 2024-08-01T00:00:00-04:00
Rated 5 out of 5 by from Excellent product I've had these for a couple of weeks now and love them. Build quality is excellent, feel really well made, my only complaint would be about the headband. It is circular instead of flat so it doesn't sit in my head as comfortably as another well known brand (B**E). Features are excellent, love that you can adjust the volume, skip or backtrack with a swipe of the hand. Also instant ambient sound by holding the ear cup. Noise cancellation is excellent. So is the sound quality. I enjoy a large range of music from classical to rap, and it's not let me down yet. Would definitely recommend.
Date published: 2024-08-14T00:00:00-04:00
Rated 5 out of 5 by from Mixed feelings I bought this duty free 2 weeks ago Plus side. Great sound and couldn’t hear aircraft or passengers Minus side. Product now has no charge and no means to charge them . No supplied power leads
Date published: 2024-08-28T00:00:00-04:00
Rated 5 out of 5 by from Great overall I bought this a month ago and am happy I did. Very good headphones overall.
Date published: 2024-08-28T00:00:00-04:00
Rated 5 out of 5 by from Noise cancelling great - shame about bluetooth I’ve had them two weeks and the music when connected to my phone or laptop is cutting out constantly, it’s really annoying the noise keeps skipping like listening to a skipping cd - only time it doesn’t do this is when I listen with it connected by wired. Bluetooth connection is either broke or rubbish
Date published: 2024-07-25T00:00:00-04:00
Rated 5 out of 5 by from Best Headphones yet!! You know when you've been waiting years for that thing to drop? I had the 100XM3 before so I already know the high quality of this brand, but wow, it was worth the wait. The design is much more slick. The ear pieces cover ears with ease and the head rest is thinner but steady. The build is solid. The case it comes with is on the large size but trendy. Then there's the sound. As expected, the 360 takes it to another level. I have it connected to every device possible to enjoy richer sounds closer to me than if I were sitting away from it. Crisp, clear and hits all the tones. Right now I have to say this product is as good as flawless. My patience paid off and I finally have the headphones I've desired for years. Paring is almost automatic and Noise cancelling is premier quality as you'd expect in this high end product. You immediately hear the difference the moment you press the on button. While using the jack, you also get a degree of cancellation but not as much. I used it also on my PS5 via the jack and it was amazing. Every detail in destiny. Can't sing the praises of this device any higher. It is simply amazing. I would absolutely recommend this product to all headphone enthusiasts
Date published: 2024-08-14T00:00:00-04:00
Rated 5 out of 5 by from Broke after 18 months Excellent quality and sound until they broke after 18 months use. Only used them domestically and when commuting. Followed all care guidance & they were in immaculate condition. Luckily bought via amazon who sent a replacement!
Date published: 2024-08-10T00:00:00-04:00
Rated 5 out of 5 by from Everything they say about these headphones is true Highly recommend these headphones, I was sceptical of the claim that the noise reduction was as good as they say but I can confirm it is. Battery lasts for ages ...comfy to wear for long periods. The only thing that may let them down is they make your ears get a bit sweaty, and therefore, the headphone ear cushions may deteriorate if they get like that on a regular occurrence.
Date published: 2024-08-13T00:00:00-04:00
Rated 5 out of 5 by from Very good This headphones are amazing, noise cancellation is the best of the best. I would recommend it for everyone who looking for wireless headphones! Thanks Sony)
Date published: 2024-08-06T00:00:00-04:00
Rated 5 out of 5 by from The best headphones that I've ever bought The Sony WH-1000XM5 headphones are simply the best audio investment I've ever made. From the moment I put them on, I knew I was experiencing something special. The sound quality is unparalleled, with deep, rich bass, clear mids, and crisp highs that make every genre of music come alive. Whether I'm listening to classical symphonies or bass-heavy electronic tracks, the audio fidelity is consistently outstanding. If I had to nitpick, the only downside might be the premium price tag. However, considering the features, build quality, and overall performance, I believe they are worth every penny. In conclusion, the Sony WH-1000XM5 headphones are a game-changer in personal audio. They deliver an exceptional listening experience that has set a new standard for me. I highly recommend them to anyone seeking top-tier sound quality and noise cancellation.
Date published: 2024-09-02T00:00:00-04:00
Rated 5 out of 5 by from One side not working Unfortunately one side of the headphones does not work, tried a wired connection and still have the same issue. Will be sending back
Date published: 2024-07-21T00:00:00-04:00
Rated 5 out of 5 by from Exceptional Quality for the Price The sound quality is quite exceptional for the price. Whilst it might not quite match the audiophile quality of the comparable Sennheiser, the far better noise reduction more than makes up for this. Build quality is good, fit is exceptional, these are very comfortable to wear. 3D sound is beyond exceptionally, just a shame so few sources support this. mp3/Spotify sounds glaringly inadequate now - new subscription to tidal an absolute necessity. Hand wave controls are a but silly especially when sitting on a bus or train, but otherwise control is very good. App control also very good. The additional of an audio cable allows non bluetooth devices to connect easily, although i didn't notice much difference in sound quality between bluetooth connect and wired connection where it was possible to do so. In short you can get much better sounding headphones, but not with bluetooth or noise cancelling and not less than spending at least double if not more.
Date published: 2024-08-01T00:00:00-04:00
Rated 5 out of 5 by from XM5 quality with limitations. I did much research in comparison with other headphone sets from manufacturers in a similar price bracket, and I wanted a practical, usable set for all my needs at the best of quality. Sure, XM5s are great--they do as suggested. My small bug bears are that. 1. I wanted to test them to a Sony standard but couldn't without signing up to a paid music account. 2. I wanted to use them as a Bluetooth device to my Sony PS5 playstation -- but can't, this set XM5 are not recognised. You have to purchase the pulse,elite, or explorer headsets for that, shame. 3. The setup app is a bit rudimentary. Out of the box, there is nothing to suggest a set-up process. I found it by accident when checking on Sony's website for user instructions (just in case) the found there are two apps needed to download to get the best out of this set. If you don't have a pc or mobile you are left not achieving the best this set offers. Other than that XM5s are great. Although I may end up putting them aside if a pulse elite headset comes my way. Would I recommend XM5's to a friend. I would have to check first how my friend was intending use. If it was outside in the UK I would say No (it's too rainy here - there is no water resistant feature). If it was for gaming-- again, No. If it was for plain indoor, imersive movie or music listening then a resounding YES.
Date published: 2024-08-03T00:00:00-04:00
Rated 5 out of 5 by from Great headset My partner bought me these a month ago and they are the best things I've used. The sound quality is amazing, noise cancelling works amazingly
Date published: 2024-07-30T00:00:00-04:00
Rated 5 out of 5 by from Wireless Headphones Great product enjoying noise cancelling in the gym!
Date published: 2024-07-15T00:00:00-04:00
Rated 5 out of 5 by from Sound is very good but it hurts my head/scalp I cannot wear them for more than 1.5 to 2 hours. The head band hurts me. The tubular central band is a problem for me. All other headphones i have are having traditional flat central band and i can wear them more than 13 hours.
Date published: 2024-07-24T00:00:00-04:00
Rated 5 out of 5 by from Sound quality is great I bought it a month ago and I am disappointed with the noise Canceling, its not as advertised
Date published: 2024-08-31T00:00:00-04:00
Rated 5 out of 5 by from Amazing I have spent a few months pondering whether to spend this amount of money on a pair of headphones. I can now say that they are worth every penny I spent. Great sound and very comfortable.
Date published: 2024-07-28T00:00:00-04:00
Rated 5 out of 5 by from Love The Sound Quality I just love the sound quality on this thing, and feels very light on head.
Date published: 2024-09-01T00:00:00-04:00
Rated 5 out of 5 by from WH-1000XM5 Best headphones I've ever had very clear sound and comfortable to wear.
Date published: 2024-09-04T00:00:00-04:00
Rated 5 out of 5 by from As expected I’ve always liked the sound profile if Siny headphones snd this is no different, just better; so open and clean with good separation between high and low tones. The features are also excellent although that’s not the primary reason for my purchase.
Date published: 2024-07-24T00:00:00-04:00
Rated 5 out of 5 by from Horrible product. Sides pops- off I bought this just few months ago and side poped off. Horrible quality. I can not get a support for the product.
Date published: 2024-08-27T00:00:00-04:00
Rated 5 out of 5 by from Good sound quality but exasperating limitations The sound quality can be impressive, but I was very disappointed to find that access to various controls and tweaks is only accessible for users of an app available only on mobile phones. As the device was bought solely for use with a Windows PC and I am averse to phones of every description this probably serious limitation is most frustrating.
Date published: 2024-08-30T00:00:00-04:00
Rated 5 out of 5 by from Really amazing!!! Such amazing sound from these headphones seriously good build and very comfortable.
Date published: 2024-07-24T00:00:00-04:00
Rated 5 out of 5 by from Comfortable These headphones are very comfortable although they get warm quick. The ear pads may not be deep enough for most. Overall, good sound quality for an ANC headphone.
Date published: 2024-08-28T00:00:00-04:00
Rated 5 out of 5 by from I was sceptical I was sceptical too purchase these headphones as there were alot of mixed reviews on YouTube and on the website. But I'm so glad I bought them. They are of great quality and comfort. Brilliant bass, mid range and treble.
Date published: 2024-07-24T00:00:00-04:00
Rated 5 out of 5 by from Grea noise cancel to listen.Very poor microphone I bought these as I struggled to hear podcast and audio books in the gym with my Airpods due to background noise. Positive - This Sony model is much better to cancel that noise. Now I can listen to whatever I want in the gym and when walking in the street. - Materials are good and robust design Negative - The microphone captures better all the sound around me than my own voice. The poor quality of the audio captured by the microphone means I can't use them to record notes, sent WhatsApp voice notes, even when at home in silence. I have tried the app. No improvement. Now I have opened and incident and the process to solve it is not great. - I walk quite a lot to work and other places. Wearing this headphones makes my ears sweat a lot. I did not have this experience with other headsets I had before. Yet the others were worst noise cancelling.
Date published: 2024-08-15T00:00:00-04:00
Rated 5 out of 5 by from Sony headphones I bought mine 1 month ago. Totally love them. Comfortable and totally does what it says on the packet.
Date published: 2024-09-06T00:00:00-04:00
Rated 5 out of 5 by from Excellent ANC headphones I just upgraded from WH-1000XM4, and I am happy I did. Its sound great when listening to my like music. It also have great settings system. Good EQ, just choose from preset EQ or do it manually if you want to. Easy to setup and connect to the phone. It can be used on 2 devices ANC is excellent and speak to chat is also great feature.
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from Perfect Had these now for a few weeks, I cannot fault them in any way, awesome sound great features and really comfortable, i wear glasses so headphones normally uncomfortable but these are great and can wear them for hours on end
Date published: 2024-07-30T00:00:00-04:00
Rated 5 out of 5 by from ?? I purchased these Purley for movies and they sound tinny! My old £35 pair were better sounding
Date published: 2024-08-06T00:00:00-04:00
Rated 5 out of 5 by from Case broke 1 month into use I bought these headphones around a month ago and have been using them lighty. Whilst unzipping the case it jammed and was then unusable as the zipper no longer works, I then contacted sony looking for a replacement. The said that I couldn't have a replacement and they said it was physical damage and wasn't covered under warranty and id have to pay £40 for a new case. The case should not have broken one month into use. Considering these are very expensive headphones I bought for uni I'm quite disappointed. Other than the case to protect my headphones being rendered useless the headphones have been amazing perfect sound quality no distortion perfect passthrough and anc. Very happy with the headphones not so much the case and not so much the customer service.
Date published: 2024-08-23T00:00:00-04:00
Rated 5 out of 5 by from The sound, The noise cancelling . I bought this headphones a week ago, I really love the sound and all but this headphone is just not for me, it hurts my ears so bad, m its a great product just not compatible for me, im sad that i had go return it.
Date published: 2024-07-30T00:00:00-04:00
Rated 5 out of 5 by from Great Sound quality and design I bought this about a month ago, and I think the sound quality is among the best I've ever heard. The device is sturdy and easy to use. The app makes it easier to use. The ANC is quite good and it's a great value for money.
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from The finest headphones out there I didn't think you could improve on the M4's but here we are,,,,, money well spent, these headphones are truly amazing.
Date published: 2024-07-20T00:00:00-04:00
Rated 5 out of 5 by from The best headphones I bought my XM5s a couple of weeks ago. I needed the best noise cancelling I can afford, coupled with long battery life, peerless audio, and comfort. These Sony cans are the business. Pricey, but worth it.
Date published: 2024-07-20T00:00:00-04:00
Rated 5 out of 5 by from The best NC headphones Been looking for a pair of over the ear headphones for a while. So I do my reviews youtube , Google the norm. So I am not an audiophile but if I am going to spend a few hundred pounds I want the bang for the buck. So looked at all the leading brands and it was down to three. the XM5, XM4 and Bose. Well after alot of deliberating I went for the XM5 .They was in the sale so for about an extra £40 they won over the XM4's. All I can say they are worth every penny. Great NC , amazing sound , very comfortable, ultra light, very easy to set up, the touch controls are the best I've used. The app is good but I think it could be updated a little. If you want a really excellent mid-range headphones buy these. In fact so good I brought the other half a.pair.too and she loves them
Date published: 2024-07-29T00:00:00-04:00
Rated 5 out of 5 by from Sony m5 noise cancelling headphones Good design & quality - a bit warm to wear after 30 to 40 mins
Date published: 2024-08-04T00:00:00-04:00
Rated 5 out of 5 by from Beautiful design and features Beautiful design and features, I am very happy with this headset do far
Date published: 2024-08-13T00:00:00-04:00
Rated 5 out of 5 by from Only one issue I'll start off with the one issue I have with them: comfort. They are very light (which is good), but the narrow width of the headband actually makes them more uncomfortable than a gaming headset I have that is quite a bit heavier. I went with the XM5s for the better noise cancellation and sound quality, but I think if these had the headband of the XM4s, it would have been a perfect 5/5 rating. The thin width of the headband causes a hot spot on the top of my head after about 20 minutes of wear, and I find myself moving the band to different parts of my head to alleviate the irritation. Otherwise, the sound cancellation, transparency mode, and sound quality are very good. The clear bass is a really neat feature. I am not an audiophile, but these sound great for music and for shutting out all the loud people at my university library during study sessions. The touch features are intuitive and very handy.
Date published: 2024-08-26T00:00:00-04:00
Rated 5 out of 5 by from Great product it's a shame about the build quality I bought the WH-1000XM5s, and while the sound and features are fantastic, the right swivel joint that connects the ear cup to the headband failed. This failure was likely due to repetitive strain on the plastic at the joint from putting on and taking off the headphones. Although my headphones were under an extended warranty, Sony refused to honour it without even inspecting the issue. This is disappointing customer service.
Date published: 2024-07-30T00:00:00-04:00
Rated 5 out of 5 by from first wireless headphones I bought these headphones recently but as yet I have not been able to connect to my Sony Bravia-xr-48A90k.I am still trying but I don`t know what I`m doing wrong.Maybe I`m too old.
Date published: 2024-08-15T00:00:00-04:00
Rated 5 out of 5 by from A worthy successor I bought these as an upgrade to my ageing WH1000 XM3’s. I’ve worn my XM3’s pretty much every day for the last nearly 6 years (Oct 2018 - July 2024) and they’re starting to play up (noise cancelling is being weird, and the ear cups are deteriorating along with the headband), but when they work they’re still the best headphones I’ve ever owned. They’ve got great sounding audio and incredible noise cancelling, along with being very well built and so comfortable. I often wear my XM3’s for 8 hours a day at work, along with while I’m walking my dogs, cutting the grass, washing the car - they’ve just been awesome. That’s why I decided to get some XM5’s in the Prime Day sales, and I’m so glad I did. The XM5’s not only sound better, but the noise cancelling is also improved. I don’t find the head band quite as comfortable as the XM3’s, but I’ve maybe just not dialled them in yet. They feel arguably better built, though they’ve lost the folding feature - no huge loss though, just a larger footprint when not in use. I truly am blown away by the improvements in sound and noise cancelling, along with the QoL improvements like being able to connect to 2 devices and audio pausing when you take them off. I bought them in the hope they’d be as good as my XM3’s, and in the hope they’d be better, but they’ve surpassed my expectations. The carry case is larger than the XM3’s due to the loss of folding ear cups, but feels just as sturdy, great for travelling. My XM3’s have had over 10,000 hours of use over nearly 6 years and are still going, fingers crossed the XM5’s do just as well.
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from Upgrade from XM4 All the familiar XM4 features but better, love them.
Date published: 2024-07-21T00:00:00-04:00
Rated 5 out of 5 by from Fitting is brilliant Really a lovely headphone.. premium and quality.good running around
Date published: 2024-08-05T00:00:00-04:00
Rated 5 out of 5 by from Fantastic headphones, weird noise cancelling They're as great as everyone says they are: super comfortable, great audio, great calls, easy to use.. but the "auto noise cancelling optimizer" is awful, and the only reason I don't think they're perfect. All of the reviews said "best noise cancelling", but I'm not hearing that so I might return them for something else.
Date published: 2024-07-10T00:00:00-04:00
Rated 5 out of 5 by from Sorry I didn’t get Bose ones. These are overrated Sorry I didn’t get Bose ones. These are overrated and expensive
Date published: 2024-08-31T00:00:00-04:00
Rated 5 out of 5 by from Amazing Headphones I have bought these headphones back in January 2024. I had them for more than a year its very good quality! Especially if you know How do get the best out of headphones and the app is essential. I had previous had the Sony WH-1000XM3 so the build Quality has improved the band being Non foldable was good because folding on M3's weakens the headband. The noise cancelling is superior I have used it on the London undeground it cuts the noise to a decent level but its even better when you are on a aircraft.
Date published: 2024-09-04T00:00:00-04:00
Rated 5 out of 5 by from NOISE QUALITY IS AMAZING Bought as a replacement to a pair I had for 4 years, couldn't be happier
Date published: 2024-08-02T00:00:00-04:00
Rated 5 out of 5 by from Great noise cancelling and other features Ive had these a couple of weeks now and got used to them. I was undecided whether to choose these or the Sonos brand and there really was very little to choose between them in terms of sound quality. These seemed a little bigger and were priced rather more favorably than the Sonos so I opted for these. I would say that Sony have complicated a very simple product by adding apps and numerous settings to adapt to the shape and position of your ears in relation to the speakers within the headphones and after taking pictures of my ears and going through the process I really wasnt convinced this sounded any better than the in-shop pnes I just put on and tested. Honestly I find the bass on these is a little unflattering but other than that they are great. Nice noise cancelling and great option to cover your ear to hear what someone is saying.
Date published: 2024-07-17T00:00:00-04:00
Rated 5 out of 5 by from Awesome headphone Can’t fault the features, beautiful headphone, great sound at a decent price
Date published: 2024-08-26T00:00:00-04:00
Rated 5 out of 5 by from This is my second pair Just bought them yesterday and I have to say, these are always worth the money. Never disappointed.
Date published: 2024-08-14T00:00:00-04:00
Rated 5 out of 5 by from Great quality headphones Love these headphones. I can now understand why they score so highly on reviews. I often listen to podcasts when cutting the lawn with my noisy sit on mower . The noise cancelling feature is fantastic at shutting out the mower noise so I can listen in comfort.
Date published: 2024-08-17T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphones I read some reviews saying these headphones were uncomfortable and the noise cancellation wasn’t good which meant I was a bit reluctant to purchase them. However I am really glad that I did. I could wear them all day without any problems and the noise cancelling is excellent. Best feature is being able to connect to two Bluetooth devices at once!
Date published: 2024-07-19T00:00:00-04:00
Rated 5 out of 5 by from Clear and balanced sound My WH-1000XM5 headphones replace an earlier set of WH-1000XM3 headphones. I much prefer the clearer and more tonally balanced sound of the XM5 over the much more bass weighted XM3. I like the general good quality feel of the XM5 but the XM3 was ok for that too. I do not like the fact the XM5 cannot be folded down into a compact size, as can the XM3. For long haul aeroplane flights I still use the XM3 for compact space saving in my cabin bag. I really do not know why Sony no longer use voice confrimation of mode changes in the XM5 (and WF-1000XM5 for that matter) and just use meaningless chimes instead. This is a usability downgrade. Please put voice confirmations back!
Date published: 2024-08-12T00:00:00-04:00
Rated 5 out of 5 by from Great headphones I like them Because they are light comfortable and good anc and sound
Date published: 2024-07-29T00:00:00-04:00
Rated 5 out of 5 by from Great sound quality For bluetooth headphones the sound quality is surprisingly excellent and the noise cancelling second to none in my experience. The bluetooth range is good too. Very happy with my purchase.
Date published: 2024-08-22T00:00:00-04:00
Rated 5 out of 5 by from Worth the money! Bought these headphones in November and recommend them enough.The clarity and distinction between vocals and instruments is top end,excellent noise cancelling.I checked reviews before and the Which! review confirmed the purchase.
Date published: 2024-08-10T00:00:00-04:00
Rated 5 out of 5 by from Sony Headphone I hear classical music with this headphone and it sounds wonderful.
Date published: 2024-08-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound quality Love em ?? comfortable and amazing sound !!! Well pleased
Date published: 2024-07-16T00:00:00-04:00
Rated 5 out of 5 by from Comfortable, light, amazing ANC and microphone A big upgrade over the xm4 for me with the better ANC, microphone and Transparency mode which help when workin in the office.
Date published: 2024-07-22T00:00:00-04:00
Rated 5 out of 5 by from Best in class sound quality and noise cancellation I bought these 2 weeks ago, have used daily since, best headphones i have ever owned.
Date published: 2024-07-19T00:00:00-04:00
Rated 5 out of 5 by from poor build quality for the price I’ve had these headphones for less that 9 months and they’re already falling apart. A rattle developed in both cups within a couple of months making them unlistenable in any non-stationary situation. The “speak to chat” gimmick keeps turning itself on on its own accord meaning the music I listen to randomly stops every time I cough or clear my throat. Every time in turn this feature off in the app, it only takes a day or so before it turns itself back on. The touch panel on the side is also annoying if you have a hood on or leaning your head against your arm. I learned that I much prefer good old fashioned buttons. Additionally the the arm for the right ear cup sometime comes competently out of the head strap - very poor. I previously had a similarly priced pair from on of the other big brands, which lasted me 9 years with absolutely no issues whatsoever. I will be going back to that brand very shortly me thinks!
Date published: 2024-08-16T00:00:00-04:00
Rated 5 out of 5 by from Literally as great as everyone says Comfort, quality, price... nothing better on the market,
Date published: 2024-07-28T00:00:00-04:00
Rated 5 out of 5 by from Good Stuff for Music Lover I bought it almost one month and it is really a perfect music partner.
Date published: 2024-08-16T00:00:00-04:00
Rated 5 out of 5 by from So comfortable Very happy with the quality and sound. Great case to protect them .
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from Almost Caught Fire - Impossible to Contact Support I bought my Sony WH-1000XM5 in November last year on Amazon. In February it started having problems charging, sometimes it would charge, sometimes it wouldn't. Sometimes it would charge 10% and stop until after smelling a burning smell I went to check and found the phone and cable melting as seen in the photos. Since then I have been trying to get support from Sony, but without success. I live in Brazil and the Sony WH-1000XM5 model doesn't even appear in the list of supported products on the Brazilian website. When entering the global website I am redirected to the Africa and Middle East website, social networks do not accept messages, when clicking on the Amazon support link I am redirected to a PC monitor support page. All I need is an email from Sony Global Support to share what happened to me, this is a serious case that could result in a house fire
Date published: 2024-04-22T00:00:00-04:00
Rated 5 out of 5 by from Better than AirPods Max Sold my AirPods Maxes to get these. They are very Comfy and sound great after minor tweak to the EQ. Battery life also excellent.
Date published: 2024-07-18T00:00:00-04:00
Rated 5 out of 5 by from Great headphones… …as well as great NR / Bluetooth headphones. Very good sound quality.
Date published: 2024-07-28T00:00:00-04:00
Rated 5 out of 5 by from Amazing sound! Been in the market for noise cancelling headphones for a while and discovered these, amazing sound and comfortable to wear, responsible price too.
Date published: 2024-08-04T00:00:00-04:00
Rated 5 out of 5 by from Woow just woow This are the true wireless headphones available on the market, I would 100% recommend to anyone who would like to have these, works well with my Pixel device, Laptop,TV literally anything with Bluetooth in it
Date published: 2024-08-13T00:00:00-04:00
Rated 5 out of 5 by from Wonderful sound and noise cancelling The purchase was a treat. Really glad i invested in these pricey headphones. Love the sound they produce and the noise cancelling is excellent, with the choice of using ambient sound if you need to be aware of what’s going on around you. Only slight criticism is that in hot weather, they are a bit sweaty! I’m not usually a reviewer, but glad to recommend these.
Date published: 2024-08-14T00:00:00-04:00
Rated 5 out of 5 by from Already not working. Getting a static sound in each ear set when listening to anything
Date published: 2024-08-27T00:00:00-04:00
Rated 5 out of 5 by from Stylish with features Lightweight headphones that have some nice features. The ambient sound cancellation is good and let's through enough sound for conversations inside. Sound quality is good but nothing to write home about considering my Sennheiser from 10 years ago sound better.
Date published: 2024-09-08T00:00:00-04:00
Rated 5 out of 5 by from Good sound quality and features Compared to HD600 the sound quality is not as good, but pretty close. Bass is stronger. But to achieve a wireless connection, good battery life and a feature rich product, there is no better option.
Date published: 2024-07-30T00:00:00-04:00
Rated 5 out of 5 by from Does not work with iphones well About to go about returning these headphones. The software interacts poorly with iphone volume control. So each time your phone plays other sounds, if you go back to what you were playing the headphones will have set to notification / ring volume and play extremely loud in you ears. The safety feature on iphones to stop this happening also does not work when this happens. I have tried to fix, there are many reddit articles going back years of people trying to fix this. I really have tried, as i like them in every other way - but cannot have them damaging my ears.
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from Sony WH-1000XM5 Recently bought these noise cancelling headphones and they're great, fantastic audio quality and battery life, they're are also super comfy for long sessions. Five stars from me ??
Date published: 2024-08-05T00:00:00-04:00
Rated 5 out of 5 by from Great headphones Always weary when you hear things like sound blocking but these are literally brilliant 90% sound gone. Look good feel comfortable, easy to use. Would always recommend. And the sound is immense
Date published: 2024-09-07T00:00:00-04:00
Rated 5 out of 5 by from Good headphones I bought this recently after my wh 1000-xm4 stopped working within 6 months of purchase. I wanted to get them repaired but since it was going to take a lot of time I just decided to go ahead with xm5. These are really good.
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from Quality, but not the best Sound quality good, but better through a separate app equaliser. Getting into the Sony app was a nightmare, even online searching couldn't help, many others with same problem. Syncing connect account with Sony account. Abysmal. Clamp force low... Can slide off my head if reclining. And the ear pads fold the wrong way. Otherwise very good, but not worth retail price.
Date published: 2024-07-21T00:00:00-04:00
Rated 5 out of 5 by from Great sound quality I bought this product a couple of weeks ago and I'm really pleased with the quality of sound these headphones give. The noise cancellation is excellent and I'm looking forward to using these daily
Date published: 2024-07-15T00:00:00-04:00
Rated 5 out of 5 by from Great quality headphones Decided to upgrade from the XM2’s and they were well worth the money! Very happy with them
Date published: 2024-07-22T00:00:00-04:00
Rated 5 out of 5 by from Good I brought this on the 22nd August for my holiday. I haven't used it much due to having a busy holiday. But when I have the sound has been amazing.
Date published: 2024-09-02T00:00:00-04:00
Rated 5 out of 5 by from Good but a bit clunky to use Sound quality is very good and the noise cancelling is very good too. I do find the controls a bit clunky. I'm not really sure if the headphones are on or off, the tones are very similar so I'm not sure if I'm turning them on or off when I press the power button. Also, when the touch controls are on, they were too easily activated - i occasionally got songs skipped and couldnt work out why.
Date published: 2024-07-21T00:00:00-04:00
Rated 5 out of 5 by from Excellent noise cancelling My husband bought the headphones for me for a long haul flight and they were excellent. The noise cancelling was superb - well worth the money!
Date published: 2024-08-21T00:00:00-04:00
Rated 5 out of 5 by from Excellent product! A great product. Comfortable and light! The only negative is that the headphones don’t fold away so that the case is very large compared with other products.
Date published: 2024-08-28T00:00:00-04:00
Rated 5 out of 5 by from The best.. But I am getting headaches when the ANC Everything is good with this headphone. But I am getting headaches when the ANC is enabled
Date published: 2024-07-22T00:00:00-04:00
Rated 5 out of 5 by from Let down by few things Nice design that is somewhat hard to clean the black colour of smudges. Sound is not to my taste and cannot be fixed in app due to poor eq(more sliders and control needed especially 150hz and 10khz) and also lack of LDAC on iPhone is madness Battery is great and I really hope the app gets updates to support a better eq as these headphones have incredible potential to sound amazinf
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from Great features So happy I purchased it,it's amazing,out of this world
Date published: 2024-07-29T00:00:00-04:00
Rated 5 out of 5 by from Forget the world! I love my headphones ?? very responsive as soon as you make noise it stops and you can talk to people without taking them off, still getting the hang of amount of taps for different streaming services you can activate, technology ??
Date published: 2024-07-18T00:00:00-04:00
Rated 5 out of 5 by from WH-1000XM5 Headphones I have now had my shiny new headphones for about ten days. I am really impressed with them for sound quality and in particular noise cancellation. I had them on listening to my music via my phone whilst mowing my grass (petrol mower so noisy) and when I switched the noise cancelling on it was as if my mower had stopped it was so good. I couldn't believe how much it shut out the noise, very impressed. I also use them to listen to Audible books and again the sound quality is great. I find them very comfortable for quite long periods of time and light as well. I have used them most days for about an hour or two and the charge is still at almost 80 percent of the first charge so that is good. Nice that you can check the charge level through pressing the power button and a voice tells you. Overall I am very pleased with them and would certainly recommend them. They are not cheap but I guess you get what you pay for. I also registered for extra year warranty which is good.
Date published: 2024-08-10T00:00:00-04:00
Rated 5 out of 5 by from One of the best headphone I ever use The headphones were excellent after a few weeks of use. I own other well-known brands, but I really prefer these. The features make them very easy to use, and I was pleasantly surprised by the noise cancellation, which is great and even better than expected.
Date published: 2024-08-30T00:00:00-04:00
Rated 5 out of 5 by from Not great at recording The headphones are advertised as great for listening to base-heavy music, especially on the move. However, chamber music is not base-heavy and I only use them at my desk. On the plus side, The headsets were shaking during the liftoff sequence of a sci-fi film. I wanted noise-cancelling mics to record music and these were the best I found, even though it is not their target role. They do that job, but not well. Bluetooth noise cancelling works perfectly and that is great for track one. The jack connection is advertised as providing better timing for later tracks. Unfortunately, I have struggled to get the noise cancelling to work through the jack. My experience of the jack connection is that it gives off worse static than a standard headset. This is an unexpected and significant flaw. Luckily it can be avoided by using Bluetooth. I would also like to rebalance the headset. There are a few suggestions online for rebalancing the headphones but very few for Ubuntu the Linux distribution I use. I am not using the product for its intended role. That is why I have any complaints. However, I do not understand why anyone would limit their market like this. Good headphones should be good at making any sound even a soprano's whisper. Dynamic balancing has been a part of high-fidelity since the 1970s. I am amazed it does not come as standard. Good mics should work perfectly whether wired or via Bluetooth. They should just work and be platform agnostic. I think a good headset should be a good headset in all conditions. I was looking for the best noise-cancelling microphones in headsets and these are probably the best, but the fact that I cannot record through the wired connection is a real bummer. Help to diagnose why, would be invaluable. As a last comment, the user manual gives no way to replace the batteries when, after hundreds of recharges, they will eventually die. Making the rechargeable batteries replaceable would make this almost great product perfect; one that could help save the planet.
Date published: 2024-07-25T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound quality. I have the earbuds equivalent WF-1000XM5, so I went for the over ear pair for different occasions, the sound quality is immersive, battery life 2nd to none and leading ANC, my only dilemma is which pair I wear, the WH-1000XM5 or WF-1000XM5, always a tough decision.
Date published: 2024-07-18T00:00:00-04:00
Rated 5 out of 5 by from First time Sony user I love them. There are just two drawbacks. Firstly, is that when connecting via the wire, I lose the ambient/noise cancelling features. Secondly, the lack of water/moisture resistance rating, reduces its usability, slightly.Otherwise, its great.
Date published: 2024-09-08T00:00:00-04:00
Rated 5 out of 5 by from Great high quality product Have really enjoyed the first week of wearing the headphones to the gym. Very satisfied with the sound quality and comfort of the product. I have the Sony earbuds too and I havd noticed that the headphones don't have the ssme battery chargr life. Perhaps this is down to the size and additional sound features. Very Happy SONY and I hope all are well at your UK Headquarters. Best wishes John
Date published: 2024-09-02T00:00:00-04:00
Rated 5 out of 5 by from Great sound Excellent sound very comfortable on a par with headphones twice the price.
Date published: 2024-07-29T00:00:00-04:00
Rated 5 out of 5 by from Best Best headphones I had in a long time, really clear sound and very comfortable.
Date published: 2024-07-27T00:00:00-04:00
Rated 5 out of 5 by from Sony WH 1000MX5 Bought it recently and ive enjoyed it ever since so i dont think theyll be any issues
Date published: 2024-09-15T00:00:00-04:00
Rated 5 out of 5 by from Brilliant balance sounds wow It's came with my new Xperia 1 vi.. perfectly fit,build high quality.thank you Sony.
Date published: 2024-09-15T00:00:00-04:00
Rated 5 out of 5 by from Perfect escape Been reviewing noise cancelling headphones for a while and took the step for this one...really please with the performance. Smaller travel case would be preferable...and better water resistance, but that's really just to be picky
Date published: 2024-09-14T00:00:00-04:00
Rated 5 out of 5 by from Great for a few months These worked great for a few months, with the exception of randomly disconnecting from bluetooth on flights every so often. However more recently they've started making a loud buzzing/feedback noise and shutting off. Happened twice today in a span of 20 min. Customer service is useless and just gave me a phone number for some external servicer.
Date published: 2024-09-12T00:00:00-04:00
Rated 5 out of 5 by from My first headear The sound is great and the adjustable equalizer is cool
Date published: 2024-09-12T00:00:00-04:00
Rated 5 out of 5 by from Very Poor Warranty Support To be clear, this review is not on the level of support I received from Sony. I spoke to Tony and he was great trying to do what he could. The problem was I was pushed to buy the Sony Protect 2 year plan for my new $350 headphones. When a physical issue with the headphones occurred, I was told that my plan doesn't cover that, only the "Plus" plan does. I was never offered a Plus plan, and nowhere in the information of my warranty plan does it state that it does not cover physical damage. So I spent close to $50 for essentially a useless plan, given that when I actually needed it, I was told it wasn't good for anything. I would highly recommend purchasers pay very close attention to what is and is not covered under Sony 'warranty's'. It's unfortunate given my history with Sony, I've owned the XM3, XM4, XM5, and LinkBuds. Looks like I'll have to go elsewhere for future over ear headphone purchases.
Date published: 2024-09-16T00:00:00-04:00
Rated 5 out of 5 by from Very good features but not waterproof Would have been a perfect headphone if it was Waterproof
Date published: 2024-09-16T00:00:00-04:00
Rated 5 out of 5 by from Great Headphones!! I have been using these headphones for the best part of last 2-3 weeks, battery life is great, I only charged these headphone twice in the last 2-3 weeks, sound quality is very good. The only slight issue that I faced was while it was connected to my laptop and at the same times receive any notification on my phone, audio seems to act weird for 30 seconds or so, other than that, these are great headphones.
Date published: 2024-09-17T00:00:00-04:00
Rated 5 out of 5 by from Better than I had ever imagined I bought these headphones in December for wife’s Xmas and usually use grado headphones myself but bought these noise cancelling headphones and the sound is excellent clear treble and deep bass well impressed.
Date published: 2023-01-13T00:00:00-05:00
Rated 5 out of 5 by from Outstanding Never had a pair of noise cancelling headphones before and wish I’d bought a pair years ago. Blown away with the sound quality and the App is user friendly. Thank you Sony
Date published: 2024-05-23T00:00:00-04:00
Rated 5 out of 5 by from Comfort fit and feature packed I've waited until I've had the headset for several weeks before the review... Basically, I'm very pleased with the purchase! Yea, ok, they're my 1st set of headphones v earbuds and I had worried about the portability, but now that I'm used to wearing them, I appreciate the immersive sound and the impressive ANC - the touch gestures on the right hand cup, provides accurate response to generally all the commands you should only require, the call quality via the phone app, is very clear - which was the main reason I went for the WH-1000XM5 v competitors! Calls via WhatsApp is non existent, but I believe that's an Android issue, or this Google pixel phone (worst thing - phone - I've ever owned). Sound quality is versatile and pleasing via the EQ settings, very immersive and comfortable to wear! I feel it's unfair to comment on the depth of base, highs, lows and mids..... As I'm sure people mostly hear, or have slightly different preferences anyway..... Free your mind - please yourself - I'm happy!!
Date published: 2024-04-24T00:00:00-04:00
Rated 5 out of 5 by from Wonderful headphones Was torn between these and some other midrange headphones - so glad I went for these. Always loved the sony app and the customisability options. They look great and feel good on the ears too
Date published: 2024-04-30T00:00:00-04:00
Rated 5 out of 5 by from Great product but terrible design flaw To preface, I had the XM-3 & XM-4 and was ecstatic when I heard I heard the next generation was going to come out. I had great experience with the previous two headphones and the new design looked phenomenal. It just past my birthday and I decided to upgrade, so I purchased the XM-5 in the navy color way. The performance is incredible and I love how well the new noise cancellation works. Now I barely used them due to having no time with work and life. Recently I started to use them a little more, now that I have some free time and I found a big flaw. I just took them out my drawer and put them on my head like normal and the hinge that allows the headphones to go up and down broke. Mind you, I have no more than 10 hours on these headphones since I like to rotate with some other ones I have. I felt devastated since these headphones did feel a little bit more delicate than the previous generations. After some research I found this was quite common and a big issue with this model. I reached out to sony customer service and was told there was nothing they could do even with this being a common issue. For more context, I have had them for less then a year and fall under the warranty period. This tarnished the image I had of this model & company since I was such a big fan and couldn't recommend these headphones enough to all my peers. I have reach out to a few of my friends that recently purchase a pair and warned them of this issue. I wish Sony would revise this design and fix this flaw with any up and coming models. Unfortunately I will be switching over to a different brand, since I felt that Sony didn't care about its consumer. After having 3 generations of their headphones, they have finally started to degrade their products.
Date published: 2024-05-21T00:00:00-04:00
Rated 5 out of 5 by from Really good but could have been great!!! Great design, great noise canceling, lightweight and comfortable. For the downsides the sound is good but not great and the ear pads are way less comfortable than the previous model. This being said I will keep my Sony's XM5 as they are a really good pair of headphones great for traveling and a walks in any busy and loud environment .
Date published: 2024-04-20T00:00:00-04:00
Rated 5 out of 5 by from A Good Piece of Kit So far I’ve been pleasantly surprised at how good these h/phones are, particularly the noise-cancelling feature. They’re both light and comfortable for long periods of time. The build quality, to date, appears to be of a good level. I consider the case to be of a good protective quality & the size is not an issue for me or for the vast majority of fellow users (don’t spend too much time listening to the haters of this storage box.
Date published: 2024-04-26T00:00:00-04:00
Rated 5 out of 5 by from Sony headphones I have bought in-ear head pieces but was disappointed with he volume.nso I was recommended to these headphones and OMG, they are amazing.
Date published: 2024-05-18T00:00:00-04:00
Rated 5 out of 5 by from Excellent quality but could be more comfortable Excellent noise-cancelling and sound quality but not as padded and comfortable as the WH-1000XM3.
Date published: 2024-05-03T00:00:00-04:00
Rated 5 out of 5 by from They broke after a month of use These headphones were amazing, good sound and noise canceling. 100% worth the price, however one day they just would not turn on, and I really cared for them. The Sony support is not getting in touch with me about them and I'm losing hope that they will ever be fixed or replaced. Really terrible customer service
Date published: 2024-05-21T00:00:00-04:00
Rated 5 out of 5 by from Great, comfortable headset! I have been using this headset with my steam deck (since I only have Bluetooth earphones and needed a device with less latency) and it is very great at being comfortable and providing quality sound.
Date published: 2024-05-04T00:00:00-04:00
Rated 5 out of 5 by from Fantastic bit of kit Not my first pair of headphone but they are my first "wireless" headphones. After years of catching the connecting cable and pulling headphones off my head, I decided to bite the bullet and go wireless. Looked at quite a few reviews for different companies and opted for the Sony in the end and do glad I did. The sound quality is out of this world (just with they were a bit louder as I am a self confessed volume junkie) and they are soooo comfortable on the head. May have to buy the wife a pair for her birthday. Heartily recommend these hezdphones to anyone, well worth the cost.
Date published: 2024-05-14T00:00:00-04:00
Rated 5 out of 5 by from Love them I brought these from EE and I love them, I cannot hear my husband snoring not like normal headphones
Date published: 2024-04-17T00:00:00-04:00
Rated 5 out of 5 by from Superb Sound, Terrible Tech I gave these 3 stars on the retailers website after 6 weeks of use when the headset was still causing me tremendous pain, however after 3 months they are now almost as comfortable as the XM4s. The thin headband still causes strong discomfort at times, but I sometimes think I'm wearing the XM4s and vice versa, so they are almost on a par. There are a lot of negatives when it comes to the tech, however the sound quality is for the most part so much better than the XM4s, which were already fantastic. The sound is so smooth, for the first few days I found myself rocking from side to side in enjoyment (until the pain of the headband offset this after 30 mins of listening). Most noticeable is the midrange; vocals sound so much more authentic and detailed, whilst backing vocals really come to the fore, making these ideal for worship music. Most classical music benefits from these headphones as well, with violins in particular sounding natural, whilst piano notes are reproduced cleanly and with full pleasing resonance. However, I was at first concerned with energetic classical music such as Dvorak's Slavonic Dances, which just sounded incredibly flat with the XM5s but was one of the best performing pieces on the XM4s. Yet now that the headphones are burnt in, they almost match the energy of the XM4s. I think the remaining slight discrepancy is due to the greater clarity, as this often removes an artificially exaggerated sense of energetic presence. There are no issues with pace and energy in other types of music, such as rock and pop, as the bass is much tighter with the XM5s (if not as deep). There is also so much more detail revealed by the XM5s in general, which really contributes to synth music from the 80s and 90s, Duran Duran’s “Greatest” album for example being given a new lease of life with these headphones. Oddly, there is no noticeable difference from the XM4s with music by REM and U2, which must have something to do with the recording soundscapes for these artists. But the most noticeable difference I found was in music by Jack Savoretti, which with the XM4s is comparable to a glass of fine wine but with the XM5s is more like a thick glass of port, more rich and full. Now for the negatives. For the first few days I wanted to smash the headset against the wall and then jump up and down on it, it was causing me so much pain. A saner head had me almost returning them. Thank goodness I didn't, now that they have softened up and I have learnt to mostly ignore the pressure of the heaband. The material of the earcups was also noisy to the point of distraction if I dared to move my head or even clench my jaw at first. Out of the box, it sounded like someone was rustling sweet rappers in my ears. But these issues have now mostly gone. But the biggest issue of all has not changed one iota. The noise cancelling is adaptive, which is quite simply absolutely rubbish. Move or tilt your head with an extractor fan on, either in the kitchen or when sitting on the toilet, and the noise cancelling loses the ability to cancel the noise of the fan - I've found that if I shake my head it restores it, which is odd to say the least. Or if a motorbike goes by my house (which they very often do on the ringroad I live by), the "noise cancelling" creates a ton of windy static for about 10 seconds that is worse than the actual noise it's trying to cancel. And unlike the XM4s, where you can turn off the adaptive noise cancelling (which I did very early on), the XM5s make it mandatory. Absolutely ridiculous and very arrogant of Sony to no longer offer the choice to their customers. The rest of the tech is just bad. The touch controls, unlike the XM4s, are terrible. Most of the time they are unresponsive, which means you can no longer swiftly turn down the volume when, say, YouTube switches to noisy adverts, leaving you with deafening sound until you manage to slowly bring the volume down. I’ve never been a fan of touch controls, they cause so many issues when your arm accidentally brushes them, so hopefully Sony will incorporate physical controls on future models, as many other manufacturers have already learnt to do. The command sounds are more intrusive than the XM4s. You now get a double blip instead of a single blip when changing volume - why we need a blip at all when we can already hear the volume is changing is beyond me. At least the “low power” notification is now much shorter, so that you don't miss 5 seconds of dialogue during a film. But where it would be useful and non-intrusive to have dialogue, now there isn't any; you get the same notification sound for Bluetooth connection as you do for switching the device on or off. However I do like the soft orange charge-light compared to the red light on the XM4s (a small detail but one I appreciate). The headphone sensors are still next to useless for pausing playback when you remove the headphones, just as inconsistent as they are on the XM4s. Sometimes they pause, sometimes they don't, but if you pause before taking them off they ALWAYS start again, which means that the only effective way to pause if you're away from the sound source is to turn off the power. It would be nice if Sony could produce an audiophile's pair of headphones that strips out most of the tech and just focuses on the sound, because that's what they are brilliant at. I love the sound of these headphones and it seems to be improving all the time, I just wish the headset didn't get in the way of my enjoyment of it. So I find myself alternating between the XM4s and XM5s depending on the circumstances, which is a nice luxury to have but not ideal.
Date published: 2024-04-23T00:00:00-04:00
Rated 5 out of 5 by from Poor noise cancelling Good sound but noise cancelling stopps several times without changing something!!
Date published: 2024-04-24T00:00:00-04:00
Rated 5 out of 5 by from Sound quality and ANC excellent but software issue After spending a solid month with the Sony WH-1000XM5 headphones, I can honestly say they've nearly nailed perfection but there are some really serious issues that may mean I return them. Let's start with the good: They’re so comfortable, I’ve dozed off on the sofa while wearing them a few times! The sound quality is top-notch, you can customise everything in the app, and the noise cancellation is the best I’ve experienced in over-ear headphones, making every listening session an immersive escape. However, it's not all smooth listening. There's a feature that seems more like a bug to me – the auto-pause and noise cancellation shut-off when you start talking called "speak to talk". This is great for snagging a quick chat without fumbling with your headphones, but try singing along to your favourite tune or even clearing your throat, and bam! Your music halts, and you're yanked out of your musical bliss. While you can disable this feature or tweak settings for different environments, like quiet in the office and off in the gym, it just doesn't work like it should. The touch controls on the right "can" are a nice touch... letting you swipe up and down for volume, left and right for track selection, tap to play or pause, and answer calls. But my pair seems haunted—randomly pausing songs or flicking on "push to talk" without a prompt by me. I’ve found no shortcut for this erratic behaviour and I have searched online, the only way to turn it off is to dive into the app settings to turn it off. Whilst that is annoying it's not the worst issue with the touch sensitivity sometimes, the headphones just lock up completely, disabling the touch controls entirely until I reboot them. This would be a minor annoyance if it happened once in a blue moon, but it’s becoming a regular interruption to my listening sessions. I've just returned from a short walk to the shops and push to talk turned itself on and off five times in a row and then I couldn't skip tracks because they just froze. I had to reboot the headphones twice on a 15 minute round trip walk. The issue is not due to moisture or any external touch from a hood or anything else, so I’m left puzzled a bit frustrated and worried that I have wasted my money. In essence, the Sony WH-1000XM5 headphones offer a sublime sound experience wrapped in comfort, but they come with their quirks—some of which might just be a dealbreaker for me. If you’re considering these headphones, be ready for a potential ghost in the machine—or perhaps, in my case, a return if these gremlins don’t get exorcised soon.
Date published: 2024-05-14T00:00:00-04:00
Rated 5 out of 5 by from Noise cancelling is not as good as expected Noise cancelling is not as good as expected. Otherwise ok.
Date published: 2024-05-04T00:00:00-04:00
Rated 5 out of 5 by from Magnificent sounding headphones Wow, the sound these produce is absolutely fantastic. My music tastes range from classical to rock/pop and they can cope with these with easy. The stereo sound stage is very stable and detailed. So far the noise cancelling is amazing. The touch controls work very well and are easy to use. They are also very comfortable.
Date published: 2024-04-21T00:00:00-04:00
Rated 5 out of 5 by from Great blue tooth headphones. I bought these to relace my wired sony headphones.These are much better over the ear and balance well compared to the old ones. They did not sit well on the move..Very impressed.
Date published: 2024-05-14T00:00:00-04:00
Rated 5 out of 5 by from Better than XM3 but not as good on noise canceling I've got the XM5 because my current XM3 are on their "last legs". Since I skiped one generation, I was expecting the XM5 to be amazing - unfortunately they are not. I am disapointed with the noise canceling. The sound quality is good but not amazing either. Overall, knwoing what I know now I am not sure I would get the XM5 again and perhaps would consider another brand (Bose QC Ultra).
Date published: 2024-04-23T00:00:00-04:00
Rated 5 out of 5 by from everything i expected but better great product, every feature listed works and works well.
Date published: 2024-05-28T00:00:00-04:00
Rated 5 out of 5 by from Excellent product I love these. Sound is great. Easy to use and comfortable.
Date published: 2024-04-19T00:00:00-04:00
Rated 5 out of 5 by from Excellent Nosise Cancelling! I really love how Sony headphones work with ANC, especially if I am in a car or a train. Its just marvelous. The sound is great and has a lot of features. Also the Price is good for the quality of a product.
Date published: 2024-05-08T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphones Wh-1000xm5 Had these a few weeks ago and the sound is vibrant and crystal clear. Previous non Sony brand didn't give the depth, bass or features that these have. Comfortable to wear, easy to pair and dedicated app allows many options including a graphic equaliser with custom settings for you to save. Would recommend these to anyone and the reviews and awards do them justice. I have heard new sounds in songs I like that I never new existed.
Date published: 2024-04-22T00:00:00-04:00
Rated 5 out of 5 by from Fairly good, mine broke after half a year I bought these in september 2023, and they lasted until about march when the right headphone segment broke, which apparently is not covered by the warranty, so I'm out of luck on a repair. If they don't break, they are whelmingly comfortable, and the noise cancelling and sound quality are excellent. I'd still recommend to get the XM4 or go with someone else rather than get these.
Date published: 2024-06-02T00:00:00-04:00
Rated 5 out of 5 by from Quality and Comfort Great product, and in my humble opinion, the sound quality is better than the Bose QC 45, while the comfort is on par.
Date published: 2024-04-16T00:00:00-04:00
Rated 5 out of 5 by from Great headphones Comfy and light! Sound quality is brilliant. Same as battery very good
Date published: 2024-05-20T00:00:00-04:00
Rated 5 out of 5 by from Awesome Headphones Been using everyday for 2 weeks now and they might just be my fav pair of headphones ive owned! Lovely and comfy though your ears can a bit sweaty on hot days, sound is fantastic at this price, picking up new extra little details in songs Ive heard many times. The noise cancelling is pretty good as well
Date published: 2024-05-21T00:00:00-04:00
Rated 5 out of 5 by from Great product! I bought this half month ago, and it fantastic! I can enjoy lovely music without any noise.
Date published: 2024-05-17T00:00:00-04:00
Rated 5 out of 5 by from The PERFECT headphones These tick every box you could think of. They are so comfortable and don't press on the ear at all. I can even comfortably wear glasses with them on. The sound cancelling is very good, and the sound quality is unrivalled. Phone calls are also crystal clear, and it's easy to transition between work and leisure. If you want to get the Apple AirPods Max (which I did initially), get these instead.
Date published: 2024-04-29T00:00:00-04:00
Rated 5 out of 5 by from Not worth the price I found the NC function rather disappointing, returned the headphones
Date published: 2024-05-23T00:00:00-04:00
Rated 5 out of 5 by from Good battery life, really great sound I bought this about a month ago and quite happy with the experience so far. Its quite good overall. Happy with the purchase
Date published: 2024-05-14T00:00:00-04:00
Rated 5 out of 5 by from Best 'phones for the money, end of. Fantasic Noise Cancellation, great fit and lightweight too. Doesnt fold away like the XM4 but the case is quality. XM5 are deffo a step up and the best in class for that price!
Date published: 2024-05-02T00:00:00-04:00
Rated 5 out of 5 by from Amazing Sound Bought as a gift for my husband’s birthday. He loves them! Sound quality is amazing
Date published: 2024-05-19T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones Great headphones for a variety of uses, and fantastic sound quality across a range of music.
Date published: 2024-05-11T00:00:00-04:00
Rated 5 out of 5 by from good quality I bought this headphone 2 weeks ago. the quality of music is moving and also the noise cancelling is the best among other headphones
Date published: 2024-05-12T00:00:00-04:00
Rated 5 out of 5 by from Excellent ! This even kills the noise on my very noisy tractor.
Date published: 2024-05-14T00:00:00-04:00
Rated 5 out of 5 by from Sony > Apple Amazing headphones. Literally the same as the Apple headphones but cheaper.
Date published: 2024-05-14T00:00:00-04:00
Rated 5 out of 5 by from Better than my Level over headphones Can't beat them! Use for flights all the time. Amazing sound and noise cancelling
Date published: 2024-05-19T00:00:00-04:00
Rated 5 out of 5 by from Perfect for gaming, in the gym easy to connect.. I'm perfectly happy with this product..............
Date published: 2024-05-26T00:00:00-04:00
Rated 5 out of 5 by from Daves review I purchased the headphones 3 weeks ago. I am totally impressed by their functions, the quality of sound is fantastic and they are very comfortable.
Date published: 2024-04-30T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones Undeniably a great set of headphones, premium feel in the hand and very comfortable to wear. The sound is clear and very well balanced. Admittedly I am new to ANC so I don't have anything to compare these to - but if you are looking for a place to retreat from everything that is going on around you to peacefully enjoy your chosen music or audiobook, then these will certainly get you there.
Date published: 2024-04-25T00:00:00-04:00
Rated 5 out of 5 by from Great features, comfortable fitting I dont even have to take them off when talking to someone
Date published: 2024-04-23T00:00:00-04:00
Rated 5 out of 5 by from Great ANC This is the first Headphone I'm using in a long time and I can't complain. The sound is clear and pure. I like that the ambient ANC kicks in once I am on the move.
Date published: 2024-04-18T00:00:00-04:00
Rated 5 out of 5 by from Glad I went for them They are great!! Noise cancelling is brilliant, so clever. Sound is great for my listening which is an eclectic mix of pop, rock, dance. Comfy. I now struggle to wear standers I ear headphones, they just don’t sound as good.
Date published: 2024-04-25T00:00:00-04:00
Rated 5 out of 5 by from Excellent Excellent sound and performance, long lasting energy
Date published: 2024-05-04T00:00:00-04:00
Rated 5 out of 5 by from Top quality headphones Had these for a few weeks now, and I am very impressed both with the build quality and the sound quality. The noise cancellation is fantastic, and the sound equaliser options make a huge impact on setting the right tome for different music and voice inputs. I would definitely recommend these as for the money I think they are brilliant.
Date published: 2024-04-19T00:00:00-04:00
Rated 5 out of 5 by from Lasted 1 year and then the plastic broke. Just like the Sony WH-1000XM4 that i owned before the XM5, the plastic headband lasted for almost exactly one year and then cracked apart. To be fair my use of anc headphones is probably heavier then avarage, as i use them everyday all day, so i do believe for the vast majority of people these headphones will last longer then one year. That being said i do feel that headphones of this price range should be able to last for more then one year of everyday use. The ANC is excellent and sound quality good, so i would gladly get Sony again, if the plastic was replaced with a more durable material. The App is good as well, though it does revert the talk to chat feature from the off position back to the on position on its own about once a week which was a little annoying. For the time being i'm switching to a competitor who has an aluminium band on the part that brakes in the Sony's and hope that they will last longer then the XM5.
Date published: 2024-05-01T00:00:00-04:00
Rated 5 out of 5 by from Not living up to the hype I wanted to spend some money on myself and buy high quality headphones with the best noise cancelling available. These are not it. They are not as comfortable as other reviewers have said, and the noise cancelling is not working with my s23 Ultra. I expected some decent kit for the price but except for a plain case and a small cable nothing comes with it, and the headphones are average. Shame. Had to send back.
Date published: 2024-04-19T00:00:00-04:00
Rated 5 out of 5 by from Right to repair! A great feature that a lot of people don't know about: the battery can be replaced without soldering. I broke my old Bose headphones trying to change the battery. Sony, please make the drivers replaceable without soldering!
Date published: 2024-05-05T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphones ?? Just got my new headphones and the sound is top notch
Date published: 2024-05-17T00:00:00-04:00
Rated 5 out of 5 by from Superb performance I have the first wh10003 and didn’t expect the sound quality to improve as much so was hesitant in spending the money but so glad I did. The only slight improvement would be a bit more cushion on the head band.
Date published: 2024-04-28T00:00:00-04:00
Rated 5 out of 5 by from great sound The sony headphones have a great sound with sparkling detail and lovely deep bass with excellent midrange i cannot fault the performance ive downloaded the sony app and they are a lot easier to use 5 stars every time .
Date published: 2024-05-25T00:00:00-04:00
Rated 5 out of 5 by from Shocking service when you go to return item Brought headphones for 300 quid wasn't happy with them when to return them wasn't straightforward but finally navigated my way to get a returns label and now it's been over a week and no one's been to collect it and now someone is telling me to email them, Just wasting my time making me just run around the 14 days return Guarantee expires
Date published: 2024-05-06T00:00:00-04:00
Rated 5 out of 5 by from Amazing! Best I've ever had. I would definitely recommend to everyone
Date published: 2024-06-02T00:00:00-04:00
Rated 5 out of 5 by from Great sound, modern look, poor controls & mic These are good headphones, but they not intuitive in control at all I bough them for to wear in a loud office and listen to music during commute: they're great in commute, but capture too much of noise when I speak compared to other cheap office headsets my colleagues have, I have to find a silent place so that others could hear me well -- I'm still not sure after few weeks of use if the problem is in the noise cancellation settings for microphone and if there are such settings at all. Sony app offers plenty of features in their app which, e.g., analyse the shape of your ears to better sound quality (?), or automatically switch noise cancellation modes which never works for me so I had to turn them off. What I could not find (and Reddit confirms it) -- there's no way to mute microphone, if you're few steps away from phone/laptop you cannot mute/unmute, which means you cannot step out of your desk in the middle of the call to enjoy wireless. Quite a basic feature I couldn't even imagine won't be there, they could do it configurable via software control, but it's just not possible currently. Volume control via sensitive panel on the ear cup doesn't work well (tap & swipe) -- you're lucky if you managed to find the right timing to activate the type & swipe, but then there's no feedback on the progress -- it moves too slow and you really don't know the volume position. As an Apple user I miss Apple Music & Siri integration, frustrating app which sometimes cannot connect headphones to a laptop so you have to restart the headphones. Not related to the headphones, but I still couldn't login to my Sony account -- there's some issue with linked old accounts in the Sony universe, where they suggest talking to their support, but they only respond during working hours...
Date published: 2024-05-25T00:00:00-04:00
Rated 5 out of 5 by from Noise cancellation is top, but Had these for 2weeks now and they are fantastic, from sound quality to noise cancellation, you can tell the slight difference after coming from XM4s but my main problem is they are non folding, and when having them around your neck, the cup face outwards and not in which is a poor design flaw, they keep switching out of noise cancellation mode when you are in a busy shopping center, thinking you are by a busy road.. finally the build is a bit cheap and smudges very easily
Date published: 2024-05-05T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphone but the left cup heats up I bought this after Xmas but I have had episodes of the left cup heating up when I’ve left it on my desk.
Date published: 2024-02-28T00:00:00-05:00
Rated 5 out of 5 by from Great piece of kit. Received as birthday gift. Really great sound, very comfortable and the noise cancelling is very effective.
Date published: 2024-02-28T00:00:00-05:00
Rated 5 out of 5 by from Brilliant earphones Extremely comfortable to wear, noise cancelling function is very useful and controlling via tapping is also good.
Date published: 2024-02-28T00:00:00-05:00
Rated 5 out of 5 by from Perfect Headphones I bought it several months ago and used it on several interconti trips, those are the best performing headphobes i ever owned
Date published: 2024-02-28T00:00:00-05:00
Rated 5 out of 5 by from Great sound! Bought this recently and is really great. Audio is amazing and noise cancellation is top notch!
Date published: 2024-02-27T00:00:00-05:00
Rated 5 out of 5 by from The Jury's Still Out I purchased my Sony WH-1000XM5 headphones due to good reviews on independent websites. I have no problem with them except I am not convinced that the noise cancelling feature is as good as advertised. Also, I've come to the conclusion that on-ear headphones don't particularly suit someone who wears glasses (could this be the reason that outside noise "leaks" into the headphones when in noise cancelling mode?
Date published: 2024-10-08T00:00:00-04:00
Rated 5 out of 5 by from Broken I bought a pair of xm5s about 4 months ago the earpiece which you swipe up and down to change the volume kept going off by itself which was annoying john lewis and domestic and general replaced them about a week ago and the same fault occurred bit annoyed about that
Date published: 2024-10-01T00:00:00-04:00
Rated 5 out of 5 by from Best I ever had. I've had these for about 2 weeks now and have absolutely no complaints. Since the initial charge, after at least 1hr use daily, I am still to charge them a second time. Sound quality is better than any other pair of headphones I've ever experienced. Bluetooth connection is seamless and provides superb sound d but a nice added touch is that it still comes with a 3.5mm jack lead too.
Date published: 2024-10-01T00:00:00-04:00
Rated 5 out of 5 by from Sony xm5 I bought these as a gift. The new owner is very pleased with them
Date published: 2024-09-23T00:00:00-04:00
Rated 5 out of 5 by from Sounds fantastic and brilliant noise cancelling. Ive had these headphones for about a week and they are easily the best over ear headphones I've ever used. The sound quality is fantastic and the noise cancelling is second to non. Very intuitive and easy to use, probably easier than some other headphones I've used. The battery life is much better than previous Bluetooth headphones I've tried as well. I primarily use my headphones for commuting but I've been using these to just relax with and also to watch TV without disturbing anyone else in the house. I would recommend the Sony Wireless Noise Canceling Stereo Headset WH-1000XM5 to anyone.
Date published: 2024-09-28T00:00:00-04:00
Rated 5 out of 5 by from Simply excellent Sonically these are the best headphones I have owned and I’ve had both Bose and Bowers and Wilkins. Noise cancelling be be improved slightly, but the quality of sound is unbelievable
Date published: 2024-09-18T00:00:00-04:00
Rated 5 out of 5 by from Nice sound quality I got it free with new Xperia 1 VI so it's so good.
Date published: 2024-10-06T00:00:00-04:00
Rated 5 out of 5 by from Great Headphones Had these about a month and just used them whilst flying to Canada. The noise cancelling is great and completely blocked out out all the engine/cabin noise. They are very comfortable to wear and look great. The app is great for fine tuning my listening
Date published: 2024-10-02T00:00:00-04:00
Rated 5 out of 5 by from Easy functions Highly recommend these headphones, they are comfortable and have easy to use functions such as turning the noise cancelling on/off
Date published: 2024-10-02T00:00:00-04:00
Rated 5 out of 5 by from Sony has delivered an exceptional product The Sony WH-1000XM5 excels with industry-leading noise cancellation and superb sound quality. Comfortable for long wear, they offer rich, well-balanced audio with deep bass and clear mids and highs. The 30-hour battery life and fast-charging feature make them perfect for travel or work, while intuitive touch controls and excellent call quality round out the experience. Overall, they're a top choice for premium noise-canceling headphones.
Date published: 2024-10-03T00:00:00-04:00
Rated 5 out of 5 by from Definitely planned obsolescence I've now been through 4 pairs of Sony noise cancelling headphones, 3 pairs of the XM4 and now this pair of XM5 and they ALWAYS fail in some way. The three pairs of XM4s were because of TWO warranty replacements. Now, my XM5s which I otherwise loved and treat very well, are failing at the headband need the ear cup like many many others are reporting online. Sony is designing these to fail, it's obvious. They sound good but I simply cannot recommend Sony headphones anymore. The will fail in some way within a couple years. What happened to making quality products that last? Corporate greed plain and simple. sad. The last thing I'll say is not being able to turn off the touch feature SUCKS especially when every touch of the ear cup makes a sound prompt.
Date published: 2024-09-27T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphones Having been into Hifi for a long time age has doing my hearing no favours. These headphones are allowing me to listen to the music I love in amazing quality. The only downside is the cover on the headband is coming undone at one end, do not know why as it is only ever used in the house.
Date published: 2024-09-22T00:00:00-04:00
Rated 5 out of 5 by from Best Noise Cancelling headphones I bought this three weeks ago during the first week of my junior year in college, and I am overall very satisfied with it. I use it every day to study in crowded environments like cafes, and it does its job pretty well.
Date published: 2024-09-18T00:00:00-04:00
Rated 5 out of 5 by from Sonically magnificent Fabulous sound. and very comfortable Just wish they folded up.
Date published: 2024-09-22T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones Have only ever used earbuds before , but after listening to my brother in laws apple headphones I decided to get some . Read varying reports , some mentioning probs connecting to android . After reading hi-fi reports on the Sony phones , best quality at the price range , I plumped for them . As good as my brother in laws phones . Cannot fault them. With noise cancelling in operation, complete quiet from external noises . Would recommend them to anybody , using apple or android.
Date published: 2024-09-25T00:00:00-04:00
Rated 5 out of 5 by from Nice headphones Bought a few weeks ago, and they're really good. The noise cancelling is great, and I love being able to adapt the levels. Charge is really great. I don't use the touch function on the headphones but may give it a go, and I don't have Siri connected bc I saw other reviews saying it caused some issues. I really like them
Date published: 2024-10-06T00:00:00-04:00
Rated 5 out of 5 by from Top headphone noice cancelling I bought it a month ago. what ai do not like and I knew it before I bought it was the lack of bass. The MX4 have much better The noise canceling is even better than the previous XM4 superb amazing best well done top of the market. The call quality is way way improved (one of the reasons that I love it) I can call and I am heard super nice even in a busy environment. And a surprise was they automatically stop when you speak and I can hear very clear to comunicate fast again much much better than the XM4. And the tuch comands are more precise and better respond than previous one, The sound quality is a much better easy noticeable VS my XM4 super nice. I love them never regret that I bougt them.
Date published: 2024-09-28T00:00:00-04:00
Rated 5 out of 5 by from Great quality Bought these around a month ago. Very comfortable and amazing quality. Charge lasts well, even when using noise cancelling features. They don't fold away so they are a bit bulky to carry around in their case.
Date published: 2024-09-23T00:00:00-04:00
Rated 5 out of 5 by from Broken after 1 year, warranty refused One ear stopped working after a year of ownership, Sony said it was still under warranty but after being sent off to their repair centre they said it isn't under warranty and it will be £100. Buy a different brand
Date published: 2024-09-24T00:00:00-04:00
Rated 5 out of 5 by from Winner of 2024 Best headphone ever! Quality without doubt, definitely worth it.
Date published: 2024-09-25T00:00:00-04:00
Rated 5 out of 5 by from Great futures I am so happy with the headphones the sound is fantastic better than Beats Pro
Date published: 2024-09-24T00:00:00-04:00
Rated 5 out of 5 by from Great sound and noise cancelling I bought these a few weeks ago and have enjoyed every use of them. They sit comfortably around my ears so that they don't move about. The sound is amazing and the noise canceling is fantastic. The app however is a little frustrating, some areas trying to force you into subscription music services just for a particular feature, it asks you to do certain movements for some checks and after five tries I gave up.. lastly, if you have it on any voice activation settings, coughing can interrupt music play back.. I turned it off but I assume this means I can't speak on calls.. still less annoying than music pausing for no reason.. lastly, they don't fold into any compact shape so be warned.. that said, all the faults are massively outweighed by the sound quality
Date published: 2024-09-22T00:00:00-04:00
Rated 5 out of 5 by from Just great I love these for watching movies on the TV . Also for noise cancelling on a plane
Date published: 2024-10-01T00:00:00-04:00
Rated 5 out of 5 by from Great features I liked the product very much. The quality is also great when i use it
Date published: 2024-10-23T00:00:00-04:00
Rated 5 out of 5 by from Low quality As a Sony lover who’s xm4s recently broke I thought I would try an upgrade however these headphones really did not meet anywhere near my expectations , the noise cancelling was horrible like much worse than xm4s but I fixed my headphones so I didn’t need these anymore however I was willing to keep it if it actually felt like an upgrade . Disappointed t
Date published: 2024-10-22T00:00:00-04:00
Rated 5 out of 5 by from Great feature and worth the money I bought this XM5 with beautiful new colour influenced by Miyawaki Sakura and it’s was so amazing. The features and the battery life is so incredible
Date published: 2024-10-21T00:00:00-04:00
Rated 5 out of 5 by from Best value full featured headphones The best all round full featured headphones you can buy. I prefer the finish and build to the more foldable 4's
Date published: 2024-10-21T00:00:00-04:00
Rated 5 out of 5 by from Fantastic update to my WH-1000XM3 I have always enjoyed using Sony headphones for a very long time so I know that with each new headphones they will go from strength to strength and be the leader in personal sound quality.
Date published: 2024-10-15T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound Had these earphones for around 2 weeks. They sound great and the noise cancellation is very good. It's easy to find the on/off button and other buttons while wearing them.
Date published: 2024-10-18T00:00:00-04:00
Rated 5 out of 5 by from Love I love these. They're so comfortable, great sound quality, and noise canceling is top notch. I love these new colors and shape, comparable to beats and apple but for much less. Just excellent value. The buttons take some getting used to, but after rereading the instructions I've gotten them figured out. I've worn them on a 4 hour flight and was comfortable the entire time. I like the pass through sound, being able to toggle back and forth is great. They're easy to connect between my work laptop, my phone, and my personal devices. Great sound quality of my voice when on the phone or on zoom calls, no tin sound quality or anything, no echo.
Date published: 2024-10-10T00:00:00-04:00
Rated 5 out of 5 by from Great headphones They are great but if you have the X4 don't buy them. Not a big difference. They get oily as they touch your skin and a bit uncomfortable on the top of the head if you wear them for more than 1 hours but they still a wonderful headphones.
Date published: 2024-10-25T00:00:00-04:00
Rated 5 out of 5 by from Quite good, but nothing too special Bought it a while ago and it’s held up nicely , noise cancelling could be improved and the build quality sometimes feels quite cheap.
Date published: 2024-10-25T00:00:00-04:00
Rated 5 out of 5 by from Best headphones ever These are my first headphones in a long time. I've been looking for very good sounding headphones without breaking the bank. Researching and watching reviews for a couple of weeks, I recognised that these headphones were recommended by many and thought to buy them and hear them myself. The ear pads are very comfortable. The sound quality is amazing. Battery life is amazing and can get a couple of days of battery life depending on how heavy you use them. I recommend these to anyone look for them. Sony you did great job making these.
Date published: 2024-10-24T00:00:00-04:00
Rated 5 out of 5 by from Brilliant Tremendous had these for over a year, sounds and quality are 2nd to none
Date published: 2024-03-13T00:00:00-04:00
Rated 5 out of 5 by from Not as comfortable as the M4 Ear lobes started aching after an hours wear. Mode switch appears to do less than the previous model.
Date published: 2024-03-12T00:00:00-04:00
Rated 5 out of 5 by from Good noise cancellation. I am interested in good noise cancellation and less in music quality. I had the WH-1000XM3 for several years now, and it got too worn out. The WH-1000XM5 is less convenient: * It is not as flexible and presses harder on the head, so it took me several days to get used to it (I usually wear it for hours even without playing music). * It also does not bend so it is less convenient to take it with me (which is essential for me). Its superior noise cancellation capabilities (compared to the WH-1000XM3 ) were immediately apparent. My neighbor is an amateur drummer and once I had the WH-1000XM5 on, even before pairing it, it blocked this disruption almost fully. In the WH-1000XM3, even with music, I could still hear it too well to ignore.
Date published: 2024-03-12T00:00:00-04:00
Rated 5 out of 5 by from Nice headphones, expected a bit more. Have about a month of use now. Sound quality very good and battery life very good. Some connectivity issues with the connection to my devices dropping and the headphones struggling to connect to my laptop at times. Annoyingly had to take them off a few times during work calls because of this. Very expensive to have an issue like that.
Date published: 2024-03-12T00:00:00-04:00
Rated 5 out of 5 by from The best headphones I’ve ever owned I’ve Had them since 2022 and they are simply amazing. I wear them most days for hours at a time and I never tire of them as their features, comfort and sound quality is outstanding
Date published: 2024-03-04T00:00:00-05:00
Rated 5 out of 5 by from Great sound Had these Sony - WH-1000XM5 Wireless Noise Cancelling Headphones for a couple of weeks now , they work perfect the noise cancelling is brilliant when my wife natters away I can't hear a thing , I bought an blue tooth adapter so I could listen to my old non blue tooth hi-fi and turntable the head phones work great and connected immediately and my old records sound fantastic also these were the most comfortable out of the ones I tried in the shop they connect and work on my mobile phone as well really good sound. Would recommend these to every one .
Date published: 2024-03-04T00:00:00-05:00
Rated 5 out of 5 by from Great noise cancellation Have only used for a few days but excellent sound so far
Date published: 2024-03-03T00:00:00-05:00
Rated 5 out of 5 by from Great for an everyday carry I bought this for my wife as a gift for our anniversary. She loves the platinum silver color. It’s lightweight and the sound quality is amazing. The mids and highs are great but i would prefer a little more bass. Maybe we can adjust it in EQ but that's an additional step. The noise cancellation and ambient noise are on point and i also live the gestures on these headphones, especially covering the headphones with your palm to hear someone properly which is very handy.
Date published: 2024-03-03T00:00:00-05:00
Rated 5 out of 5 by from Great sound These headphones are really brilliant. The sound is excellent and the noise canceling is the best I have heard. My only complaint would be the extra features, as an 80 year old man I am unable to find my way around apps. etc. Therefore I do not use these features which may be useful if they were more simple. Perhaps some could be made accessible on the headphones themselves.
Date published: 2023-05-15T00:00:00-04:00
Rated 5 out of 5 by from Sensationelle Kopfhörer! Sensationelle Kopfhörer in punkto Tragekomfort, Leichtigkeit, Geräuschunterdrückung, Akkulaufzeit und Musikwiedergabe!!! :-)) In Verbindung mit der Sony App "Headphones" lässt sich alles mühelos steuern und einstellen. Also unbedingt die App runterladen und benutzen! Und dann, einfach nur noch Musik geniessen. Yes!
Date published: 2023-05-14T00:00:00-04:00
Rated 5 out of 5 by from My favourite headphones I now have 3 of these, 1 each of the 3 different colours so far produced. I also like the similar model from Bose, but find the Sony ear cushions more durable. Great for streaming music through my iPad and for watching/listening to the TV.
Date published: 2023-05-14T00:00:00-04:00
Rated 5 out of 5 by from Beautiful These headphones are amazing! Definitely get the app, comes with a lot of helpful information. Easy to link to my phone, and the sound is great. Highly recommend.
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of 5 by from Yet another great 1000X model from Sony I've used Sony's 1000X models for the past 5 years. It seems they manage to tweak and improve them with every iteration, a bit here and a bit there. For my latest purchase I was unsure if the value of the Mark 5 model was that much better from the Mark 4, and for the most users perhaps Mark 4 would be better value for money. For me, the wind noise cancellation performance of the Mark 5 is far superior than the one on the Mark 4. The fast charging and dual connectivity are cherries on the cake. Design is slightly improved, headphones are still collapsible, though not folding in itself like all the previous models did. Still, if you plan on getting a pair of magnificent headphones with superb battery performance and unparalleled sound quality and noise cancellation performance (excluding 1000$+ headphones), you can't miss with the Mark 5 model!
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of 5 by from best product best product, best noise cancelling, I recommend it to my friends
Date published: 2023-10-11T00:00:00-04:00
Rated 5 out of 5 by from User guide to difficult to access & understand No doubt the headphones are great, I wouldn't know because even though I bought them a couple of weeks ago, I have had so many problems accessing the manual that it has really put me off using them. Why can't you just supply a simple to use and understand manual for the basic functions? Why isn't there any indication of a weblink inside the packet? Why isn't the manual downloadable as a pdf so that it can be printed out? Just simple solutions!!! Yet instead, you make life so frustrating.
Date published: 2023-10-11T00:00:00-04:00
Rated 5 out of 5 by from Assistance with queries needs improvement I’ve only just received this product and so far so good. The only issues I have is trying to navigate all the features. Also trying to register the device and getting my free music trial has been a big hassle. Getting through to someone who could help was a mission for those reasons and the fact that it’s taken me at least 6 days to get this far I would give the service a 2/3 .
Date published: 2024-11-01T00:00:00-04:00
Rated 5 out of 5 by from Quality sound I bought it three months ago and I love the sound quality but I wish the sound could be contained without someone beside me knowing how loud the volume is. I also wish some of the features improved upon
Date published: 2024-11-03T00:00:00-04:00
Rated 5 out of 5 by from Improved an excellent product line Again Sony has excelled in producing a pair of headphones that leaves the competitors behind. I like the new design. They are comfortable to wear and the noise cancelling is really put to the test in noisy flight cabins and trains but all I can say is wow.
Date published: 2023-12-07T00:00:00-05:00
Rated 5 out of 5 by from Great sound and best noise-cancelling headphones I am satisfied about the features and sound quality
Date published: 2024-10-30T00:00:00-04:00
Rated 5 out of 5 by from Overall great It's worth the money. Lots of cool features and very comfortable. The only thing that I don't like is the head adjustment band. My previous Sony headphones had numbered steps, locking in place. Way more comfortable for quick put on. On these, every time I've to put them on, adjustment is a must.
Date published: 2024-10-31T00:00:00-04:00
Rated 5 out of 5 by from Not great. Disappointing and no idea what the positive reviews are about. They don't have a patch on my old BOSE in terms quality, sound or comfort. My next pair will again be BOSE.
Date published: 2024-10-31T00:00:00-04:00
Rated 5 out of 5 by from Scratchy noise in right side Two months of use a started with a scratchy noise in the right side (its is quite ocassional and annoying). Also previous models were more portable than this one. I would go for Sony WH-1000XM4 instead of Sony WH-1000XM5.
Date published: 2024-10-29T00:00:00-04:00
Rated 5 out of 5 by from High quality voice, high quality quite So it's a really reliable, cool and stylish stuff ??????
Date published: 2024-11-04T00:00:00-05:00
Rated 5 out of 5 by from Great product I bought this one day ago. I'm soooo happy for this.
Date published: 2024-11-21T00:00:00-05:00
Rated 5 out of 5 by from Love them. Great headphones. Only had them just under a fortnight but have already lost hours disappearing down a musical rabbit hole whilst using them. Highly recommend. 5*
Date published: 2024-11-23T00:00:00-05:00
Rated 5 out of 5 by from 10 out of 10 After spending months exploring headphones, this was the best choice. The quality, efficiency and technology is brilliant. I love the headphones and would choose this over anything else.
Date published: 2024-11-24T00:00:00-05:00
Rated 5 out of 5 by from Irritating plastic smell leading to skin allergy I've bought the headphones and they caused significant skin allergy reaction. I doubt the plastic smell is the source of my allergy. The allergy stoppedd after being advised by my doctor to stop wearing them, which certainly confirmed it was caused by the headphones. I had a pair of 1000XM2 and I hadn't had any issue with it. The sound quality is good but I can't recommend it due to allergy.
Date published: 2024-11-25T00:00:00-05:00
Rated 5 out of 5 by from Just better than the rest Went to buy B&W but the assistant recommended I try several headphones. So I tested B&W, B&o and Bose. To my total surprise the Sony's out performed them all. And came in at £200 less. . True the B&Ws were very good and lovely build quality but the Sony's were acoustical better. Now there's a phrase I didn't expect to type.
Date published: 2024-11-18T00:00:00-05:00
Rated 5 out of 5 by from The Best headphones ever I am a tried and true user of headphones for the last 25 years. These are the most comfortable headphones with the best acoustics I have ever had the pleasure to experience.
Date published: 2024-11-18T00:00:00-05:00
Rated 5 out of 5 by from Sound Quality I bought the headphones just over a fortnight ago i find the features and sound quality brilliant the only criticism is the button selection information you can't see it needs hilighting better
Date published: 2024-11-20T00:00:00-05:00
Rated 5 out of 5 by from Yeah please with them I bought them after I had a mega issue with my Bose headphone (I kept getting loud static in one speaker, and a known problem when you see the YouTube video on fault repairs). They do the job. I think the build quality is better than Bose and the after sales support way better.
Date published: 2024-11-20T00:00:00-05:00
Rated 5 out of 5 by from Fantastic headphone! My XM3 was great already, but this headphone.....Each version it gets better.
Date published: 2023-07-11T00:00:00-04:00
Rated 5 out of 5 by from Too expensive with little value for the price For this price I was expecting seamless integration with Sony products, not the case. Packaging poor. After a couple of weeks using the headset I generally see no value and the quality of the sound is dependent on the source.
Date published: 2023-06-26T00:00:00-04:00
Rated 5 out of 5 by from Sound? Leave it to Sony Since walkman when it comes to sound and TV I only trust Sony because it never disappointed me. This one is included. Superb sound quality and features, clear calls and music, I am glad I upgraded from WH-1000xm3. The only negatives (if you count them as negatives) I would like to use both side of the earcup surfaces equally for features. At the moment you can control your music on one side and assistant features are on the other side. as they are touch surface, I would expect them to make it possible to control using either side of the ear cups. Headphones app is great to control settings for your headphones but I expect an easier interface and better integration. Sometimes, even though my headphones are connected to my phone, the app stays stuck at "trying to connect...." message in the notification bar. the auto noise cancellation pressure is amazing. the noise cancellation is so good that you really cut out from outside world. the voice recognition and letting you have quick conversations is a great feature to have. occasionally it activates even though you don't speak but it happens rarely so I wouldn't mind. Ambient sound detection is great but I don't use it much because I love noise cancellation and pure quiet. The headband needs a bit more cushion support because if you use it long time, it may start to hurt your head. 360 sound upscale and spatial sound is amazing. I wish there were more albums released in this format to listen like you are in the studio. but they are limited at the moment. I would highly recommend this if you are looking for great sound quality and great features.
Date published: 2023-07-12T00:00:00-04:00
Rated 5 out of 5 by from Great noise cancelling I'm still not very familiar with automatic location detection. I prefer to put the headphones in 'noise cancelling' mode myself when I think it's necessary. It's not very easy to do and it's not very intuitive, but I manage. The noise cancelling system is effective. The headphones sound good.
Date published: 2023-06-18T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound quality and comfort The sound quality is great in any condition and the anc and comfort is next level
Date published: 2023-07-15T00:00:00-04:00
Rated 5 out of 5 by from Simply wonderful Worth the money . Not my words I had given my friends to try the sound quality and everyone said the same thing anc and the sound quality are just out of the world.
Date published: 2023-07-07T00:00:00-04:00
Rated 5 out of 5 by from Truly one of the best noise cancelling headphones When these WH-1000XM5's arrived I was pleasantly surprised. I've seen many YouTube reviews and the headphones always looked big, but when I opened them up they were actually quite small, but in a good way. I've never been someone who likes bulky headphones and these XM5's snuggled on my head perfectly and the ear cups are just the right size. I have the Xperia 1v smartphone and the wireless connection was quick and simple and boy they weren't joking about being noise cancelling. When I put the XM5,'s on my head without any music, all noise around me was drowned out by about 89%. Once you press play on YouTube music or Spotify, the sound is crystal clear and the bass is pretty amazing too! You can easily get lost in hours of music, whether you're on a train, on a plane, in a park or on a beach, the Sony WH-1000XM5's will last you a full day and will easily be one of your top go to tech companions. I am excited to see what Sony do with the next Gen Headphones.
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from The designer of the case should be fired. Soundwise, above average. Noise cancelation, excellent. Carrying case, an absolute zero. Will not rebuy, just because of the case. Does not add to a premium feel. While the price is absurd. Ive seen another xm5, the wear and tear on the earmuffs is degrading this premium item too. Will not rebuy at this pricepoint. Will not rebuy for the software. Will not recommend to buy, its not a lasting product.
Date published: 2023-07-11T00:00:00-04:00
Rated 5 out of 5 by from Great Product Great sound . Use it on the train and tube. I hear every sample sound on a track or movie like i'm in the actual studio
Date published: 2023-06-30T00:00:00-04:00
Rated 5 out of 5 by from Lousy wearing, I bought this and I should return it. Its squeezing my era’s.
Date published: 2023-07-12T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones with great aural clarity I've been using these headphones for about ten days and I couldn't be happier. The sound image is great - I've been enjoying listening to music with more clarity and hidden details that I didn't hear before. The bass, in particular, is excellent if that's your thing.
Date published: 2023-07-01T00:00:00-04:00
Rated 5 out of 5 by from A great sounding headphone So many surprises come with these heads phone like how comfortable lightweight and how unnoticeable they feel on your head, easy to use functions I particularly like how all functions are on one side of the headphones rather that both. A favourite one is when you take them off they automatically turn off then on when placed back on your head great feature Sony. The noise cancelling I found outside worked very well so many features and suprises but the best suprise was the sound clear crisp high tones mid and base which you can play about with to your own preference in the app which comes with them. These are a quality product from Sony which I have now replaced my Technics AZ70W with.
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from Very good nc and comfortable In bought this for in flight use and they are lovely. Good crisp sound, nice definition and power on the base. Very good automatic NC. During a 6 hour flight very comfy. Overall very happy though pairing was a bit slow the first time.
Date published: 2023-06-23T00:00:00-04:00
Rated 5 out of 5 by from Absolutely amazing The XM5s are just awesome! Sound, comfort, battery, build and noise cancelling is all top notch! Definitely one of if not the best headphones you can buy on the market in 2023! Highly recommend this product
Date published: 2023-06-22T00:00:00-04:00
Rated 5 out of 5 by from Superb headphones Was torn between purchasing MX4’s or MX5’s. After reading multiple reviews including Which?, I spent the extra money and bought the MX5’s. I made the right decision as they are absolutely fantastic! No regrets
Date published: 2023-07-04T00:00:00-04:00
Rated 5 out of 5 by from Great Product Good for the price too, ANC and ambience great so far
Date published: 2023-07-10T00:00:00-04:00
Rated 5 out of 5 by from Very good headphones. Everything is perfect except the design (looks a bit cheap).
Date published: 2023-07-14T00:00:00-04:00
Rated 5 out of 5 by from Great for both in- and outdoor use I first bought Bose QC45, but they were terrible to use outdoors. Just the slightest wind and they were useless, so I sold them after 3 months. These Sony XM5 ones on the other hand is amazing, regardless how windy it is. On planes, trains, buses +++ the noise canceling works great. Pretty similar to the QC45, if any differences, then the Sony ones are slightly better.
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of 5 by from Superb sound Sound is superb, noticeably better than the XM3 that I upgraded from. But the bluetooth connection is not so solid. I was thinking of returning them but turning off speak to chat helped considerably resulting in the drop happening occasionally instead of regularly. I also find the case awkward at times. If not for these issues they would be worth 5 stars.
Date published: 2023-06-27T00:00:00-04:00
Rated 5 out of 5 by from Great headphones I have had many over ear headphones but these have the best sound. With LDAC you can listen to music in cd quality wirelessly,. Modern music like techno or trance has bass and treble, but you can also listen to jazz or classical music in great sound.
Date published: 2023-07-16T00:00:00-04:00
Rated 5 out of 5 by from Worth wile upgrade from WH-100M2 Thee came as a "gift" with the Xperia 1V - I already had the WH-100M2 headphones, which I use on a daily basis and am more than happy with - these surpass these in both design, connectivity and battery life. The M2's 8 hour noise-cancelling battery life was adequate but the M5's, as yet, I have not had to charge up, after the initial charge. The range and sound is second to none. Charging via the USB-C is a dream.
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from Fantastic Beautiful, sleek looking headphones that sound amazing. App is easy to use, and the ANC and ambient sound is great, easy to switch between. 10/10
Date published: 2023-06-14T00:00:00-04:00
Rated 5 out of 5 by from WH-1000XM5 Shuts Down Randomly Having used the WH-1000XM4, I upgraded to the WH-1000XM5 but see many of the features do not function properly: 1. While listening to music, the headphones intermittently (and automatically) pause the music. I typically have to resume playback by either pressing the play button on my music app or via the touch sensor control panel on the headphones. 2. Other other times, the headphones just shutdown (turns off) while listening to music. Please note that this and point 1 (above) happen while I'm wearing the headphones and actively listening to music - Not when the headphones are taken off. I have updated the firmware to the most recent version (1.1.3). I have reset the device to factory setting many times yet the problem persists. There are many threads on Reddit detailing similar problems yet no fix. So, it's rather disconcerting that Sony hasn't commented on possible fix. WH-1000XM4 was a great product but seems to have been broken with this latest iteration (WH-1000XM5). Rating: Design: 4/5 - I think the folding feature on the WH-1000XM4 was better Ease of Use: 3/5 - For the malfunctions described above Sound Quality: 5/5 - Sound great
Date published: 2023-06-30T00:00:00-04:00
Rated 5 out of 5 by from Great Company, great products I purchased a Blu Ray player. Astonishing build quality and performance.
Date published: 2023-06-25T00:00:00-04:00
Rated 5 out of 5 by from Stunning Performance I bought the headphones mainly to listen to music on aircraft. Absolutely brilliant Noise Cancelling, highly recommended
Date published: 2023-07-14T00:00:00-04:00
Rated 5 out of 5 by from Fantastic quality, sounding comfortable Headphones I have used quite a number of ear buds and headphones over a period of time; these are really fantastic! Why? Well to start with you can hardly tell you are wearing them as they are so comfortable; then there is the great features on switching them on, using voice commands and so much more just on a tap on the ear phone! The quality of sound is truly in depth and amazing clarity not to mention they are noise cancelling! Without doubt, using the mobile phone app with this phones really lets you fine tune then to your every moment atmosphere, where ever you may be travelling to, or just relaxing.... love these....
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from Better noise cancelling compare with other brands I wanted a headphone for air travel to eliminate noise. Can give more accurate information once I travel.
Date published: 2023-07-01T00:00:00-04:00
Rated 5 out of 5 by from Great headphones Great headphones. I use them for work and to workout. They look really stylish and I love the colour. The noise cancelling is brilliant, love the option of having it off or on based on a click of a button. Super comfy. 1* less as a few downsides: They don't fold down - I knew this already but it is a pain. If I'm wearing them for a long time I do find it can be quite tight on the top of my head. If I'm listening to a podcast on Spotify it doesn't let me pause it unless I take the headphones off, then it'll automatically stop. If you're working out and lifting your arms by your head then the headphones are really sensitive and it'll pause or skip the song which is a little annoying but I just take them off now when doing these exercises.
Date published: 2023-06-24T00:00:00-04:00
Rated 5 out of 5 by from Great Just upgraded from xm3. Great sound and design, looking forward to many hours of listening
Date published: 2023-07-05T00:00:00-04:00
Rated 5 out of 5 by from Great Headphones I was always sceptical about wireless headphones in general as their frequency response over BT was always poor. However these paired with my Xperia 1 V and it's quite honestly a fantastic audio experience. Even when i've been used to listening through some MDR-1R's for years. To add the noise cancelling is great, another feature i always thought would be more of a gimmick but that is not the case. It blocks out an amazing amount of external sounds.
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from Great sound quality amazing headphones Great product!! Realy recommend. Good job Sony. You keep doing what you best at
Date published: 2023-07-10T00:00:00-04:00
Rated 5 out of 5 by from Best NC over-ears on the market Bought a month ago to help me focus while studying for finals and I’ve been thoroughly impressed by the ANC performance. In regards to sound quality, the factory EQ sounds a bit muffled (in comparison to AirPods Max, for example) but it can be quickly changed in the Headphones app.
Date published: 2023-06-22T00:00:00-04:00
Rated 5 out of 5 by from Unbelievable Sound These are the most fantastic headphones I have ever had (and I have had many.) 360 Sound is spectacular, opening a whole new way of hearing music I have listened to for years in lower quality. The noise cancelling is outstanding and the phones are quite comfortable on the ear. Superb overall!
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from So far very good Excellent noise cancelling properties and very comfortable, recommended
Date published: 2023-07-10T00:00:00-04:00
Rated 5 out of 5 by from Quality Speakers Pre-ordered with Sony Xperia !V. Great Speakers with Quality Sound and even on wireless
Date published: 2023-07-11T00:00:00-04:00
Rated 5 out of 5 by from Good sound but they are not the AirPods Max Good sound and good cancellation. But they do not reach the quality of the Apple AirPods Max. Although to be fair, its price is not the same either. My only criticism is that I don't find the headband comfortable.
Date published: 2023-06-17T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound quality and noise cancelling Very happy with WH-1000XM5 the quality of sound is super and noise cancelling is bar none the best.
Date published: 2023-06-29T00:00:00-04:00
Rated 5 out of 5 by from Limited use but so far, so very good! Received the M5s as a package deal with my Xperia 1 V and whilst they have had limited use, when I have used them, they have been fantastic. I got to be honest, I'm no audiophile and love my M3s and only upgraded due to the package deal and like the M5s.. A lot! I think I prefer that they don't fold, which does mean the case is a bit larger but let's be fair, you don't buy overheads to save space! I like the fact that instead of 'clicking' as you expand the headphones, they instead just glide.. Very satisfying! But best of all (at least for me!) they're lighter than the M3s and fit over my PSVR2, making them my absolute go to for VR sessions and the lack of weight means they don't budge, which I was very happy with.. I know the weight seems negligible on paper but I really can feel the difference in VR. Haven't found any flaws but may be down to the fact they have had less than ten hours usage but saying that, my M3s are still going strong and have no doubt these will be as well, in a couple of years time.. Overall very happy with them and another quality Sony product added to my collection!
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from Love these headphones Delighted to have finally purchased these headphones. Trying to work from home was a nightmare with neighbours noise but now, I can focus and work in peace and quiet
Date published: 2023-06-18T00:00:00-04:00
Rated 5 out of 5 by from Excellent noise cancellation I bought these recently and was so happy i did as the sound quality is really good and the noise cancellation is second to none.
Date published: 2023-07-11T00:00:00-04:00
Rated 5 out of 5 by from Too much bass, bad balance, no aptX Adaptive I bought this a month ago, and I'm so happy that I still can return them yesterday and got a great pair of Sennheiser Momentum 4. Kay, my phone and my tablet don't support aptX Adaptive, and on Linux, I need to install drivers from the multiverse (proprietary software with critical licensing) but Windows does and for less money in total than the WH-1000XM5, I got the headphones plus an USB-DAC with Bluetooth and aptX Adaptive (including Lostless codec). So, what? Multi-device management plus 96 kHz sample rate and 24 bit depth. That's like LDAC, but aptX is easier to use. The sound of the headphones is much more balanced either. Bass, mids, and highs sound awesome out of the box. Your XM5 has too much bass, and the mids as well as the highs need to be boosted in the equalizer. I spent a month optimizing the sound and never was really enjoying every song I normally like to hear. It was either too much bass or the sound was clear but not rich. Sennheiser got it both right. The sound is clear, and the bass drops where and when it should drop. Every genre I listen to sounds great. Sennheiser got it right, you not. Also, this dongle is annoying, but it allows me to use the headphones on all devices without compromising the sound quality, but I already struggled to have a Samsung device. So, it's just a good reason more to buy a device from another manufacturer, right? Google, Lenovo (Motorola), Nothing, Fairphone, some Linux phones – there's a lot of interesting tech adventures to discover. But not everything was bad. Your ANC is awesome. Your wind noise reduction is great. The headphones were so light and feeling great. And I appreciate the packaging and the vegan leather. I mean, Sennheiser uses artificial leather too, but not even the customer service knows if it is 100% artificial or maybe mixed with cowhide. You at least claimed it would be vegan. The Momentum 4 doesn't fit so good as the XM5 does, but XM5 hurts my ears after long session and the leather felt awful on hot days. The Momentum 4 are quite more comfortable to wear, except if you moving because the Momentum 4 has this annoying problem that they tend to fall from my head while going. And the firmware updates are fast. Seriously, I appreciate it when I update my Momentum 4. Sennheiser needs over a half hour, your firmware update was finished after 5 min. Sennheiser blocks the usages of the headphones for the entire time, including the download. You only blocks the time you need to install the firmware after downloading it. And the XM5 works out-of-the-box without any issues. Sennheiser had this problem that the paired headphones doesn't show up in the Bluetooth settings or connect to the app, even the was shown in the quick panel, the device control, and media output, and even while the device was able to play music over the headphones. They fixed it with the firmware update, you can make in the app after you figured out that you nedd to wait after pairing to get the second pop-up window to accept the pairing a second time. I really appreciate that you got your software right. You got a lot of things right which is why I decided to go for the XM5 in the first place but the sound is so awful for the price. On free headphones to the Xperia Z1 with ANC or for the 50€ I payed for in-ear headphones a couple years ago, a so unbalanced, muddy sound would be totally okay. On a pair of 326€ headphones, this is just unacceptable. And even if you customize the eq to be less muddy, the headphones becomes clear but so unrich. Sennheiser can do both, rich and clear sound, at the same time and for less money. All over problems, forget about. Don't reduce the price. That all would be acceptable, if the sound would be great.
Date published: 2023-07-03T00:00:00-04:00
Rated 5 out of 5 by from Sony do your own thing! The 1V is perfect Sony. The XM5 are not, they have pandered to the mainstream and I think spoilt them. Love the XM3, the XM5 have great perhaps better sound quality but do not fold arguably worse ergonomics and the notification noises are awful. I'll still use them but they are a 4 and the XM3 are a 5. Btw just for the sake of clarity I'd have these over any other headphones in the market
Date published: 2023-07-09T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound quality and comfort Honestly, bought them today, after months of pondering, reading reviews and watching videos. Glad I made the purchase, excellent noise cancelling and wonderful sound. Perfect fit around my ears aswell. It's like they were made specifically for me.
Date published: 2023-07-14T00:00:00-04:00
Rated 5 out of 5 by from Absolutely the best purchase, thoroughly recommend I recently suffered a minor hearing loss in one ear, and following from that I needed a pair of headphones that could:- - deliver best in class noise cancelling to protect my hearing in noisy environments [specifically, on the Northern Line in London!] - allow me to achieve the best quality music reproduction at the lowest possible levels again to protect my hearing but also to allow me to still pursue my lifelong love of music [using noise cancelling and providing high quality sound reproduction] - progress work calls whilst on the go with maximum clarity / fidelity These headphones have exceeded all of my expectations, and I can honestly say that every penny spent was more that worth it. Thank you, Sony.
Date published: 2023-07-24T00:00:00-04:00
Rated 5 out of 5 by from Incredible sound quality and noise cancellation The sound from these headphones is extremely vivid and clear. I was overwhelmed by the quality the first time I used them. The noise cancellation was shockingly good. Even in very noisy environments these headphones eliminated all external sounds.
Date published: 2023-07-24T00:00:00-04:00
Rated 5 out of 5 by from ANC good but quirky. Sound meh! ANC is excellent when needed. Recent flight and I didn't realise the planes engines had started until it started rolling to the runway for takeoff. Quirks - Speak to chat function seems to turn on at random - despite setting it to off in the app. Really annoying when I laugh out loud to a podcast! Sound - highs, nicely smooth with reasonable clarity/detail. mids - natural when speech profile is selected but overwhelmed by the bass the rest of the time. Bass - just plain woolly. Can be turned down in the app but never tightens and devoid of all texture. I chose these over the Sennheiser Momentum 4s due to the support for LDAC and lack of support on my phone for anything other codecs offering more than basic audio quality but I don't seem to be getting any benefit. Additionally, these are my first "pleather" headphones and even walking I find them very moisture inducing! Overall, happy for aeroplane use but anywhere else - not so. Disappointed
Date published: 2023-07-24T00:00:00-04:00
Rated 5 out of 5 by from Love it best headsets used ever.. i have been using Bose 700 all these days, but sony seems to have won the game
Date published: 2023-07-23T00:00:00-04:00
Rated 5 out of 5 by from Einfach ein hervorragender Sound Es gab eine Zeit, da stellte sich bei einem Kopfhörer nur eine Frage: Klingt er gut? Moderne Bluetooth-Kopfhörer müssen heutzutage so viel mehr können: rasch aufladen, lange Laufzeit bieten, gute Verbindung mit hochwertigem Codec, angenehmen Tragekomfort, hochwertige Geräuschunterdrückung, einfache Bedienung und gute Eigenschaften als Headset. Was davon kann ich tatsächlich beurteilen, wo ich in einem Einfamilienhaus auf dem Land lebe und es grundsätzlich ruhig ist? Ich werde zudem ganz sicherlich nicht mit dem Kopfhörer durch die Gegend laufen und wenn ich Musik hören will, möchte ich nicht gestört werden und gehe daher auf Flugmodus bei meinem Smartphone. Ich kann also wenig von diesen Zusatzfunktionen beurteilen, weil ich sie nicht brauche oder nutze. Doch das, was ein Kopfhörer für mich beherrschen muss, das kann der Sony WH-1000XM5 und für meinen Geschmack in einer hervorragenden Qualität!! Der Sound ist ausgewogen und es bedarf eigentlich keines Equalizer mehr an einem guten Ausgangsgerät und auch nicht bei meinem Xperia 1 Mark V. Wer extrem wummernde Bässe möchte oder sehr grelle Höhen, muss dann doch einen EQ nutzen oder gleich auf ein anderes Gerät wechseln. Dafür verzichtet man dann auf den herrlich natürlichen Klang von Stimme(n) und Instrument(en). Der Sony WH-1000XM5 ist angenehm leicht, trotz seiner Größe und auch nach einer längeren Zeit der Nutzung wurde ea nicht unangenehm auf den Ohren. Wie lange die Akkuleistung ist, vermag ich nicht genau zu sagen. Ich habe den Kopfhörer nun schon einige Male benutzt und noch ist kein Bedarf des Nachladens. Es dürften also einige Stunden sein, die man sich die Gehörgänge direkt beschallen lassen kann. Ich benutze allerdings auch nicht die Rauschunterdrückung oder die Headset-Funktion was natürlich Energie spart. Fazit: audiophile Liebhaber werden, so wie ich, ihre Freude an dem Sony WH-1000XM5 haben und gerne dieses, nicht gerade preiswerte Gerät, erwerben.
Date published: 2023-07-21T00:00:00-04:00
Rated 5 out of 5 by from Allergic reaction I received these with my Sony Xperia 1 M5, I was sceptical about using them as last year I had a major reaction to them on my ears due to the synthetic material used for the ear pads, that was one year ago, no joy from John Lewis customer services who basically said my condition wasn't covered under there 2 year guarantee they advised to contact Sony and even had the cheek to suggest I trade them in. I contacted Sony who contacted me the next day and took my details and concerns and said they'd contact me the next day.....that was last summer.so I decided to try the headphones again I only wore them for maximum of 6 hours, as last year I did put it down to the heat but the next day as last year my ears flared up, blistered and clear liquid seeping from the blisters, I cleared the headphones and traded them in, regardless of becoming intolerant to pleather I feel, John Lewis could have dealt with me better and Sony customer service could have bothered to contact me regarding my concerns.
Date published: 2023-07-20T00:00:00-04:00
Rated 5 out of 5 by from great design and future proof a vast improvement on my old phones great battery life and comfort
Date published: 2023-07-20T00:00:00-04:00
Rated 5 out of 5 by from Perfect Headphones I really like the design and the sound is amazing. The battery is awesome. Everything is perfect.
Date published: 2023-07-20T00:00:00-04:00
Rated 5 out of 5 by from Nothing to report except... I've been using the previous XM4 for about 2-3 years now and loving it. I've recently got the XM5 and it's even better (at least fitting wise) BUT I wish it could fold like the previous one. Other than that, nothing really to say. I would recommend hands down
Date published: 2023-07-20T00:00:00-04:00
Rated 5 out of 5 by from Superb, comfortable headphones This headphones are superb, miles ahead of competition, after 6 months I try every where, Street, noise factory( Numatic production), plane, and is absolutely almost perfect, the only drawback I found is the talk function, I wish it was better, If I cough or sneeze, it will stop, not just when I am talk, so I had to switch off cos it was quite annoying, when you connect 2 devices sound volume drop, even when only one is working, so I had to switch off function allowed connect 2 devices, and other thing is I cannot connect to my PlayStation 5 via Bluetooth menu on my Ps5, which is ashame, I had to connect to my Samsung Q90R TV
Date published: 2023-07-20T00:00:00-04:00
Rated 5 out of 5 by from Best headphone money can buy Loving it. The design, the carrying case, the audio quality, everything is perfect
Date published: 2023-07-19T00:00:00-04:00
Rated 5 out of 5 by from Headphones I bought this 1 month ago. Absolutely amazing design, excellent sound.
Date published: 2023-08-10T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphones. I bought the XM5 headphones a few weeks ago after trying them out at a duty free shop at an airport. I tried all the wireless headphone on display and these one stood head and shoulders above anything else. Since buying them I am still delighted with them. Noise cancellation is so good it has to be heard (or not!) to be believed. And the sound quality is fabulous too. I cannot recommend these highly enough.
Date published: 2023-08-08T00:00:00-04:00
Rated 5 out of 5 by from everything about the headphones they’re beautiful, very good sound quality, easy to charge, the only reason i’m rating 4 stars is because of the travel case. for £319 you only get a case with a small charger and an aux lead which many people won’t have use for because new apple phones/ipads don’t have an aux port. maybe by adding more quality chargers and accessories it would be 100% worth it
Date published: 2023-08-07T00:00:00-04:00
Rated 5 out of 5 by from Takes my Spotify relationship to another level!! What a game changer!! I previously had Sony earphones which whilst providing great quality sound i found kept falling out of my ears, particularly when working out or exercising. I looked at reviews to see what were the best over ear options on the market which on most occasions flagged the WH-1000XM5. Needless to say the majority of people can't be wrong, so i went with my gut and grabbed a set. WOW! Safe to say i have not owned a pair like this, great noise cancellation, superb audio quality and comfort, and ease of use is second to none! I am thoroughly glad i purchased these headphones and would not hesitate to recommend to others! If you are looking for the best wireless headphone experience you can get for a decent price, you need look no further!!
Date published: 2023-08-07T00:00:00-04:00
Rated 5 out of 5 by from Superb sound and so comfortable Superb sound quality. Extremely comfortable even over extended listening periods. Easy functionality for controlling with touch sensitive ability. The Sony app on your mobile is extremely intuitive. A stunning listening experience on all counts.
Date published: 2023-08-06T00:00:00-04:00
Rated 5 out of 5 by from Excellent Headphones Upgraded from the XM3's to these as they came free with my Xperia 1 V phone - and these are excellent! The sound is fantastic (although, I'd personally prefer more bass), the noise cancelling is excellent (especially on the noisy London Underground). Also, much much MUCH better when handling calls as now the other person can actually here me talk and not hear the wind constantly. The only downside (hence the 4 stars) is that they don't fold - which is rather annoying for storage purposes. Overall, excellent headphones!
Date published: 2023-08-06T00:00:00-04:00
Rated 5 out of 5 by from sound quality,durability I bought 1000xm4 last year due to some reason I sold it though I enjoyed it very much but the call audio wasn't great,I bought 1000xm5 this year july 2023 and im enjoying the great features I love Sony 1000xm5
Date published: 2023-08-05T00:00:00-04:00
Rated 5 out of 5 by from Wh-1000xm5 I got these after doing a lot of research between various high end brands etc. and I can say that I have not been let down these are of exceptional quality, fantastic sound, and the noise cancelling is phenomenal. Well worth there money compared to other brands that are more expensive and less of the quality
Date published: 2023-08-05T00:00:00-04:00
Rated 5 out of 5 by from Excellent product Bought these for holidays and I'm delighted with them. Sound quality is fantastic as is the noise cancelling. I would definitely recommend
Date published: 2023-08-05T00:00:00-04:00
Rated 5 out of 5 by from Great set of Headphones I did a direct comparison with the Bose 700 noise cancelling headphones and felt this had superior NC and an obverall better sound. Having had them for a few weeks now, I'm really pleased with the choice I made and the performance of the product. NC is excellent and the sound reproduction, particularly the way they handle bass is excellent. You won't regret it.
Date published: 2023-08-04T00:00:00-04:00
Rated 5 out of 5 by from My review for the sony wh-1000 xm5's Got these set of cans a couple days back. I'm not a "huge" audiophile, but I have used high end headphones in the past, ranging from high end gaming headsets to high end sennheiser and AKG headphones. But those need proper equipment to run, costing upwards of a couple hundred pounds. And a lot of these headphones let a lot of noise in, so you don't get any privacy. But with my sony wh-1000 xm5's I put them on, they pair immediately. Sound great and have amazing noise cancelling. My only complaint is the earpads, they are very comfortable but I find they aren't massively breathable and attract sweat easily, they could also be a bit deeper. I have ear piercings and I find that after multiple hours of wearing my ears might get a bit irritated, unlike my sennheisers I use at home.
Date published: 2023-08-04T00:00:00-04:00
Rated 5 out of 5 by from Noise cancelling and sound quality excellent I can hear voices and music amidst heavy traffic. The sound quality and bluetooth connectivity is excellent. I feel discomfort at the top of my head when I wear the headphones. Would a flatter design be better?
Date published: 2023-08-02T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound Superb noise cancelling headphones with excellent sound quality, I wouldn't be without them
Date published: 2023-08-02T00:00:00-04:00
Rated 5 out of 5 by from WH-1000XM5 Wireless Headphones Not necessarily the best fit on the head... But, easy to use, really good all around sound and performance. Quality indoor and outdoor sound. A Thumbs up.
Date published: 2023-08-01T00:00:00-04:00
Rated 5 out of 5 by from Great headphones let down by a few features I’ve waited several months to write this review to get some longer term experience with these headphones. Very comfortable to wear, the sound is great although I’m not an audiophile and the noise cancellation is excellent. I walk to work along a busy 40mph road and this latter feature silences all the traffic noise out. It’s let down by over fussy features like auto pause at the slightest noise, a not so great app and I cannot use these headphones on a Teams call in an open office environment as the mic picks up all surrounding noises. But I’m happy to recommend them.
Date published: 2023-08-01T00:00:00-04:00
Rated 5 out of 5 by from Ups & Downs Sound quality is exceptional and unmatched. Both of headphones and of speaker -people on the other end can always hear me incredibly well. The hard case is incredibly bulky and inconvenient - would do better with a soft case and then I wouldn't have to just put them in my backpack bare. Some of the leather has started to pull away on the head band. App is very annoying - constantly updating and popping up PLUS it keeps automatically switching on a feature called speak-to-chat no matter how often I turn it off.
Date published: 2023-08-01T00:00:00-04:00
Rated 5 out of 5 by from Great Headphones Ver easy to connect it, to controll it and on top of everything so good sound, with one word great product of Sony
Date published: 2023-07-31T00:00:00-04:00
Rated 5 out of 5 by from Incredible sound I have tested the headphones for the last 30 days through a variety of music and frequencies. They're nothing short of exceptional. The comfort and style are also excellent, you can wear them for long periods without any discomfort. The noise cancelling is perhaps slightly less than expected but that is perhaps due to my expectations being unrealistic. They cancel out all ambient, background fuzz but you can still hear people talking, although not loud enough to be able to make out what is being said. I would rate the NC at 8/10.. the features on the headphones themself are great, a press and hold on the right pad allows you to instantly pause the noise cancelling function which continues again immediately upon release. Overall I can't rate them any less than a 9/10.
Date published: 2023-07-31T00:00:00-04:00
Rated 5 out of 5 by from I got the defected item delivery I bought it few days ago I use everyday first when I hear it sounds really good after using few days my left speaker is not working I don't what wrong with these headphones so I request to take an action to resolve this problem or else give me a new headphones
Date published: 2023-07-28T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones I recently had to start regularly flying for my job. So as to make the flights as bearable as possible I decided on a good pair of noise cancelling headphones. Having reviewed multiple models and makes on various websites I opted for these Sony WH-1000XM5’s. I made a good choice. They are simple to set up, connect to my iPhone very easily and the quality is unquestionable.
Date published: 2023-07-25T00:00:00-04:00
Rated 5 out of 5 by from great very good gets a bit dirty quickly tho, oil can get on
Date published: 2023-07-30T00:00:00-04:00
Rated 5 out of 5 by from Simply outstanding! I bought these to replace a broken pair of Bose qc11. I thought the Bose were excellent and would be hard to beat, but I did a bit of research and the WH1000-XM5's were getting good reviews. I am so glad I got these as they make the Bose sound like a pair of beats studios!
Date published: 2023-07-30T00:00:00-04:00
Rated 5 out of 5 by from The best I use this device for 1 year and it is completely super! But not so compact, as i want.
Date published: 2023-09-13T00:00:00-04:00
Rated 5 out of 5 by from Best Headphones 2022/2023 Bought them for myself in 2022 already and the XM4 in 2022 for my daughter, this new one goes to my wife :-)
Date published: 2023-07-25T00:00:00-04:00
Rated 5 out of 5 by from Amazing upgrade from the XM3 Bought this a week ago, cannot say how impressed I am
Date published: 2023-07-25T00:00:00-04:00
Rated 5 out of 5 by from Great Sound I bought this item a FED Werks ago and I am very satisfied with the sound and and the wearing comfort.
Date published: 2023-08-16T00:00:00-04:00
Rated 5 out of 5 by from Marvellous acoustic wonder I bought it about a month ago, and have been completely satisfied with its superb all-around performance. Besides outstanding sound quality, its noise-canceling capability is extremely effective. Comfortable to wear for hours on end. Friendly to use. I particularly like the touch controls. I love it and would earnestly recommend it to my friends.
Date published: 2023-08-15T00:00:00-04:00
Rated 5 out of 5 by from Item failed after less than a year service fixed Item failed in less than a year back to working order FOC Sony repair let’s see how long it lasts
Date published: 2023-08-15T00:00:00-04:00
Rated 5 out of 5 by from Massive improvement on WH-1000XM3 Received these about 2 weeks ago and everything about them is a massive step up from my WH-1000XM3. Minor point, they don't fold like WH-1000XM3
Date published: 2023-08-10T00:00:00-04:00
Rated 5 out of 5 by from Great piece of tech I am delighted with my headphones. I downloaded the app to my android mobile and connected immediately, no faffing about. I especially like being able to talk with the mobile in pocket. Noise cancelling is great, I have to wear hearing aides so over ear works very well, haven't tried it on a plane yet. It can pair with a maximum of 9 other bluetooth devices so I also connected to my smart Sony Bravia TV through the TV settings menu. My older TV required a bluetooth adapter ( 1Mii Bluetooth 5.3 Transmitter Receiver for TV from Amazon - £23.99) which plugs into the sound jack and can also be used in a plane instead of the included cable. I also got a TP-Link Nano USB Bluetooth 5.0 Adapter for Multiple Devices - £9.99 from Amazon for my Windows 10 PC so I can now Skype/Zoom hands free. The comprehensive on line manual to read in one go but very thorough. Overall I think it is quite brilliant!
Date published: 2023-08-10T00:00:00-04:00
Rated 5 out of 5 by from Great noise canceling headset for music and gaming I can recommed this headset, they have great noise canceling feature, it really removes also lower continuous noises (e.g. busses, old car) and also peaks (renovation in same building). I had older version XM3 and I think XM5 has improved even from that. One point why I upgraded from XM3 to XM5 was better bluetooth version making response time faster. I cannot see really any lag when playing with this headset while using bluetooth or while watching movies. Also the bluetooth connects very easily with several different devices (laptop and phone) and I would say that small distances do not disturb the sound quality either. Great sound for listening music. However, the manual says that any kind or form of water or sweat should be avoided.. I hope this is just warning. Also the manual gave understanding that this headset could be fragile, I also hope this is just a warning. I have not had any issues and I have they can physically bear normal life.
Date published: 2023-08-14T00:00:00-04:00
Rated 5 out of 5 by from Best Cans Ever These are easily the best headphones I have ever owned. In terms of sound, features (changing the track, volume, calls on the headphones themselves!!!), they somehow upgraded on the XM4. Yes, they cost more but without a shadow of a doubt you get way more for your money.
Date published: 2023-08-07T00:00:00-04:00
Rated 5 out of 5 by from Perfect Impressed by qualty of sound and ANC, construction and comfort
Date published: 2023-08-10T00:00:00-04:00
Rated 5 out of 5 by from Really happy I’ve had these about 2 weeks now and love them so far. It’s brilliant to create different settings for different locations and the noise cancelling is the best I’ve experienced. Would definitely recommend.
Date published: 2023-08-12T00:00:00-04:00
Rated 5 out of 5 by from Noise Cancelling is a big disappointment Recently I changed my 1000XM3 headphones for 1000XM5. Noise cancelling is such a disappointment that I really regret I did not keep 1000XM3 where it was perfect!
Date published: 2023-08-11T00:00:00-04:00
Rated 5 out of 5 by from Very uncomfortable I own the XM3 and now the XM4 I came from the XM3 to the XM5. I had the XM5 on my head for one hour and the impression made on my head is as shown on the photos. The headband was not pressed down hard. Perhaps this is an allergic reaction to the material. The ear pads are thinner than both the XM3 and XM4. I cannot say for certain if they would have become very uncomfortable after wearing for a long time becuase I never had the headphones on for a long time. The sound was great but unsure if I would consider them better than the XM3 or XM4. I had high hopes for the XM5 but I am very disappointed. I returned them to Sony for a full refund. Thanks for that
Date published: 2022-06-18T00:00:00-04:00
Rated 5 out of 5 by from Great product I've had these headphones now for 3 weeks and I'm very happy with them sound is great, very comfortable to wear for a long time a great battery life and the moment I turn them on they connect straight away to my phone everytime
Date published: 2023-08-13T00:00:00-04:00
Rated 5 out of 5 by from Comfortable and great sounds Bought just before 2 long haul flights, I paired the headphones with a Bluetooth connector and was able to watch movies and listen to music over 26 hours (using a power pack while in transit to boost the battery). The headphones were very comfortable, even when worn for several hours straight, much more so than the ones on the airlines, and the sound was excellent. i set up the app in a few minutes and mastered the controls via the headphones very easily.
Date published: 2023-06-13T00:00:00-04:00
Rated 5 out of 5 by from Great sound and comfortable Superb performance but controls are poorly marked and therefor difficult to identify correctly. Operating instructions that accompanied the headphones are totally unreadable without a magnifying glass and therefor useless. Very disappointing.
Date published: 2023-06-12T00:00:00-04:00
Rated 5 out of 5 by from Impressive Sound Quality with Room for Improvement I bought the Sony WH-1000XM5 Wireless Noise Cancelling Headphones about six months ago, and I've had the chance to use them in various circumstances. Overall, I'm quite satisfied, but there are both positive and negative aspects worth mentioning. Let's start with the good stuff. The sound quality is undeniably fantastic! The bass is perfectly balanced and doesn't leave you wanting for more. Additionally, the noise isolation is generally very good, effectively blocking out most ambient sounds. I also appreciate the ability to use Google Assistant, which adds convenience to my listening experience. Furthermore, the seamless music skipping feature using Spotify is a great addition. Now, moving on to the not-so-positive aspects. Unfortunately, when wearing the headphones for longer than 30 minutes, the upper middle part of my head starts to hurt due to their weight. However, I discovered that repositioning them slightly towards the front or back alleviates this discomfort. It would have been more desirable if the headphones were designed to distribute their weight more evenly for extended wearing comfort. Another drawback I encountered is that occasionally, when my hood brushes against the touch-sensitive part on the right headphone, it mistakenly registers as a hand gesture. As a result, the music may skip or the volume may change unexpectedly. This can be quite frustrating and interrupts the listening experience. This restriction was mentioned in the instructions, but it remains inconvenient since a headset should ideally be enjoyable in all environments. Moving on, I had hoped the headphones would be as robust as other models from Sony. However, the instructions explicitly state that they should not be exposed to wet conditions like rain, sweat, or tears. This restriction makes me overly conscious and somewhat uneasy about wearing them in winter or during rainy weather. I would appreciate more confidence in their resilience. Additionally, the headphone case has been a disappointment. I initially expected it to be convenient for on-the-go use, where I could simply drop them into my backpack and go. However, these headphones require delicate handling. Once, I accidentally put them in the case the wrong way, compressing the squishy soft part that goes around the ear. That dent caused by the mishap is still visible on my headset. For headphones designed for portability, I believe they should be more rugged and resilient. When wearing them during a workout, if you lay down, the headset doesn't stay on your ears but slips towards the back of your head. They don't stay firmly in place if you lay down or are in bed, and they tend to slip down. In summary, the Sony WH-1000XM5 Wireless Noise Cancelling Headphones deliver exceptional sound quality with a well-balanced bass. The noise isolation is generally effective, although some loud sounds can trigger unintended interruptions. However, wearing them for longer periods may cause discomfort, which can be alleviated by adjusting their position on the head. The touch sensitivity issue with hoods or accidental brushes can be frustrating. Additionally, the headphones' durability and the delicate handling they require are areas for improvement, especially for a headset intended for on-the-go use. Despite these drawbacks, the Sony WH-1000XM5 headphones still provide an enjoyable listening experience, thanks to their impressive sound quality and convenient features such as Google Assistant integration and music control with Spotify. You would anticipate a higher level of performance considering their price, as one would expect them to be even more impressive. Rating: 3.5/5.0 - I would not purchase them again; I would instead seek something more durable.
Date published: 2023-06-11T00:00:00-04:00
Rated 5 out of 5 by from Audio quality is the best Bought this to update my XM3 and I am very happy with it. It’s simply the best.
Date published: 2023-06-11T00:00:00-04:00
Rated 5 out of 5 by from Knocking When I'm doing some movement like jumping I can here something knocking inside.
Date published: 2023-06-10T00:00:00-04:00
Rated 5 out of 5 by from Great Received as a gift. I am very pleased with the headphones, love the colour Very stylish.
Date published: 2023-01-07T00:00:00-05:00
Rated 5 out of 5 by from Comfort and amazing sound I received these as a Christmas gist to replace aged NC headphones from another manufacturer that were falling apart after many years use. First impressions are a massive upgrade in sound and comfort. NC works well and they have been easy to sync with all my devices.
Date published: 2023-01-06T00:00:00-05:00
Rated 5 out of 5 by from Molecular hearing I came across these headphones when looking for headphones for my HiRes music. After experiences with other Sony products and those of other manufacturers, I have to state: this is product plays in a league of its own. I'd almost like to say you can hear the molecules. But it's not noise. You can hear every subtlety of the virtuoso (violin!, cello!, piano) or the true silence of the pauses in the orchestra!
Date published: 2023-01-06T00:00:00-05:00
Rated 5 out of 5 by from Love it! This is my first Sony headphone and it's absolutely amazing. Great sound, perfect call quality
Date published: 2023-01-05T00:00:00-05:00
Rated 5 out of 5 by from Great headphones These are very good headphones, bought to replace some Sennheiser Noise cancelling ones that were non-Bluetooth. The sound quality of these Sony headphones is excellent and the noise cancelling system works very effectively. Only minor complaint is that the instructions are pretty non-existent - I felt as if I was just randomly trying out the various options available through the headphones app. Had some initial problems with the app not connecting to the headphones reliably - through trial and error I worked out that the headphones had to be switched on and connected to iPad/iPhone before the headphones app could be started up! On reflection might have been a bit of a doh moment? Anyway I would not hesitate to recommend these headphones - they have excellent sound quality and battery life looks to be lengthy
Date published: 2023-01-05T00:00:00-05:00
Rated 5 out of 5 by from Best buy ever, great sound Best buy ever, great sound can really recommend. ...
Date published: 2022-12-20T00:00:00-05:00
Rated 5 out of 5 by from Love the features, clarity and NC on the tube Bought this on Black Friday and a great product it is. The NC is really good and once nearly missed my stop on the tube. The pads are soft and snug
Date published: 2022-12-20T00:00:00-05:00
Rated 5 out of 5 by from Great sound and great features Bought this 2 days ago and can't put it down , would buy for friends
Date published: 2022-12-19T00:00:00-05:00
Rated 5 out of 5 by from Awesome Sound; Headphone App Sucks I'm going to start by saying that these headphones rock. I love the minimalist design, no logos all over the place either. The noise canceling is great, I barely hear anything around me. The bad thing is the app and features. I feel like I'm looking at an app from 2015. Take note from Samsung on their equalizer placement, the menu style needs work, and why are there 3 apps for one pair of headphones? The UI isn't very user friendly and setting up apps for 360 audio really sucks.
Date published: 2022-10-30T00:00:00-04:00
Rated 5 out of 5 by from Excellent Bluetooth Headphones Great headphones offering excellent noise cancellation. Very comfortable to wear for long periods and easy to connect to Bluetooth sources. Highly recommended.
Date published: 2022-10-29T00:00:00-04:00
Rated 5 out of 5 by from Best headphones I’ve ever owned I purchased these a month ago and have used them to travel down to New Zealand. The noise cancelling worked a treat on the plane and meant I even got a restful few hours sleep whilst flying. Highly recommended
Date published: 2022-10-27T00:00:00-04:00
Rated 5 out of 5 by from Love these headphones!!! I bought these a month ago and they are without a doubt the best headphones that I have ever owned!! From the sleek look to the cushion ear pieces, these are just great. The quick charge feature is awesome for when I forget to charge it. Only a few minutes gets you to 50% charge or more. The noise canceling is top notch. I can not recommend this enough!! Thank you Sony!!
Date published: 2022-10-27T00:00:00-04:00
Rated 5 out of 5 by from Good sound, not able to keep clean I think the only thing I’m going to complain about is that you can’t touch these headphones with out getting them dirty. The only way is to wear gloves anytime you’re going to use them.
Date published: 2022-10-27T00:00:00-04:00
Rated 5 out of 5 by from These are Mine Only !! Love them ,linked easy to BRAVIA TV and IPad. Good sound, light on the top of my head,BLUE TOOTH great., signal is good in my house, I can walk around the house still connected to Tv. I HAVE NOT YET USED other features,like answering call etc ,but think they would be ok..
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from Sony WH-1000XM5 Because they have a very good sound, they are very comfortable and they drown out the noise around them very well.
Date published: 2023-03-10T00:00:00-05:00
Rated 5 out of 5 by from Excellent headphones all round My word what superb sound quality these bad boys offer, the LDAC really makes a difference. Not a heavy headset so i makes for comfortable long sessions without getting sore on my head. Just purchased the new A306 Walkman so when that arrives from the guys at Sony then i am sure it will be a fantastic experience.
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of 5 by from Great but INSTRUCTIONS are crap Good headphones but Worst instructions I have ever encountered
Date published: 2023-02-23T00:00:00-05:00
Rated 5 out of 5 by from Great set of over ear headphone I bought these to replace an in ear set of Samsung headphones. The sound quality is amazing and when paired with the app, it makes for an easily customisable listening experience.
Date published: 2023-03-04T00:00:00-05:00
Rated 5 out of 5 by from Amazing Really good, exceptional in most aspects, sound quality is unreal, however product feels slightly flimsy and is not water resistant (which would be nice) . Other than that would definitely recommend
Date published: 2023-02-23T00:00:00-05:00
Rated 5 out of 5 by from Staggeringly good noise cancellation I've only had the headphones for a couple of weeks but early impressions are they are excellent. The fit is very comfortable on the top of the head and the noise counselling is just outstanding when compared to my old Bose headphones (which admittedly must be 10 years old and are still superb). Listening to music on them is also very good but you do need to use the app in order to get the best sound. The only thing I dislike about them is the fact that they don't fold up, rather than just fold flat.
Date published: 2023-03-01T00:00:00-05:00
Rated 5 out of 5 by from Didn't know they were this good Blown away by the sound quality on these headphones deep bass is a big one for me and the have it. Also my first NC headphones and I can't stop playing around with it, it cuts out everything!
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of 5 by from Just fabulous Superb sound, I don’t want to take them off my head! Very comfortable and great features, excellent battery life.
Date published: 2023-03-04T00:00:00-05:00
Rated 5 out of 5 by from So light! I bought these to replace my three year old Bose QC 35's, whose battery was dying. They had served me well and I couldn't fault them. When I received the Sony headphones, I was astonished by how much better they were than my previous pair. I took time setting them up via the Sony Connect app and now, I could fully appreciate them, the sound quality is superb, the lightness when wearing them was amazing. No other headphone in this price range even comes close.
Date published: 2023-03-08T00:00:00-05:00
Rated 5 out of 5 by from Good but could be better The band elasticity needs to be tighter and the cup extension range greater to suite smaller heads (such as mine!). Sound quality is very good. Bass is most noticeable. Some mid range tones could be more audible (depending on tracks) which can be addressed by adjusting equalizer. They sound better than rivals when comparing in shop. Comfortable design but they should really fold so the case can be smaller. Touch controls are pretty good and easy to use.
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of 5 by from Great sound, not easy to use, expensive Difficult to use on laptop and phone, bluetooth works best on one or the other
Date published: 2023-03-06T00:00:00-05:00
Rated 5 out of 5 by from Awesome product I brought these a few weeks back and they are awesome, the sound quality is excellent I’m very pleased with them and a great affordable price.
Date published: 2023-02-16T00:00:00-05:00
Rated 5 out of 5 by from excellent I have this product for almost 2 months and I love it!
Date published: 2023-02-16T00:00:00-05:00
Rated 5 out of 5 by from Outstanding I wanted to save up and invest in quality headphones. The XM5's are incredible. Paired with the streaming quality of Tidal, the sound is out of this world good.
Date published: 2023-02-19T00:00:00-05:00
Rated 5 out of 5 by from Sound of silence I bought these headphones a month ago and I can't take them off my ears. The sound quality is fantastic. However, what surprised me the most was the quality of the ANC. You can really hear the sound of silence in them.
Date published: 2023-02-17T00:00:00-05:00
Rated 5 out of 5 by from A treat for your ears...!!! This is the best pair of noise cancelling headphones I have ever tried. Before getting these, I researched and tried almost every popular headphones in the price range and finally decided to stick to Sony. I should say so far, I am really impressed and happy with my purchase decision. Sound quality is excellent and noise cancellation is exceptional. Would have preferred to see an easily replaceable ear cushion but I hope that's nothing to be concerned about now. Audio output is a bit on the bass heavy side which I personally love but you can easily tweak it in the amazing companion app. Overall one of the best audio products I have ever own.
Date published: 2023-02-17T00:00:00-05:00
Rated 5 out of 5 by from The best Excellent noise cancellation, well balanced and excellent sound quality. Worth the price.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Superb headphones! Having used it over a month, and taking with me on travel I can say that this headphones is it! More than twice expensive headphones do not even come close.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Lots of issues After owning 2 pairs of xm3s I decided to upgrade, and these xm5s have lots of problems that I never experienced with either pair of xm3s over many years of use. In just a few weeks of owning them, and despite them being on the latest firmware, I have had them not turn off automatically after disconnecting from Bluetooth device, randomly turn on the speak to chat function despite being set to off in the app and not even touching the headphones at all, and incidents of the sound of a press on the touch pad going haywire like it's being pressed 5 times a second. Also had times where the touch pad does absolutely nothing at all, only solved after googling, and the solution was to turn off the automatic turn off when not detected being worn function. Terrible that i will have to turn off features in order for them to function properly. Pretty unimpressed with this, had I not sold my xm3s I would return these in a heartbeat.
Date published: 2023-02-13T00:00:00-05:00
Rated 5 out of 5 by from Excellent headphones. I bought these a few weeks ago and am very happy with them.
Date published: 2023-02-13T00:00:00-05:00
Rated 5 out of 5 by from Superb Headphones that Excel Quality, quality, quality, outstanding sound and background noise suppression - no need to say more!
Date published: 2023-01-13T00:00:00-05:00
Rated 5 out of 5 by from Five Star Wow... simply State of the Art. This is an investment in my time...I am aged 70 plus and I still rock...thanks Sony.
Date published: 2023-02-06T00:00:00-05:00
Rated 5 out of 5 by from good sound - amazing nose cancelation purchased 2 weeks ago - best for me - soft, strong, good sound, nice mic
Date published: 2023-01-17T00:00:00-05:00
Rated 5 out of 5 by from Good product and I like it, but.. The Headphones are amazing, but I can't keep them for more than one or two hours max because of the heat that they produce around the ears, so if you are in summer or studying in the library in warm places, including your house, it will warm up your ears too much where you can't keep it any longer for a while, unlike the Airpodmax. However, they are lightweight, but you can't just put them in your bag. They can't be folded or put on the neck (very uncomfortable); the battery is not how they claim, but it lasts long enough for a few days depending on your use! The chat-to-speak is a very unuseful feature, does not work properly and the app is headiest. I don't know if there is something wrong with mine or if this is how it's functions regarding the speak-to-chat feature, but it is brand new however, regarding all other comments, this pretty much what you will find. The sound quality is amazing and responsive. The noise cancelling is amazing! For the price I paid, I believe they are a bit pricey as I think it is worth half of the price.
Date published: 2023-01-15T00:00:00-05:00
Rated 5 out of 5 by from Brilliant sound quality. Great features and fit. I purchased a Sony product a few months ago and am happy with my device.
Date published: 2023-02-04T00:00:00-05:00
Rated 5 out of 5 by from Was great for 3 weeks until they couldn't charge I bought these a month ago in an airport and after 3 weeks I could not charge them. I went through Sony Australia for support, but was told that I had to go back to the store in the overseas airport for support, or pay for them to be repaired. I felt that this was very disappointing, not only to have a product that was broken in 3 weeks, but also that such a large organisation couldn't provide support for a product purchased in an international airport. Possibly I was unlucky with these headphones; however, while they appeared to be decent quality, they didn't last long enough for me to form a strong impression over my previous Bose headphones.
Date published: 2023-02-06T00:00:00-05:00
Rated 5 out of 5 by from Much better than expected I bought these headphones to replace my 1000xm3s and xm5s are better in every way. Build quality is excellent, sound quality is crystal clear with the right amount of bass, noise cancelling is the best I’ve heard and the case is really nice. I gave mine around 24 hours of burn in time to judge them properly. Call quality is also excellent on these. From my brief experience, the pause when speaking worked every time, however on one occasion it did activate when someone was talking in the background. The new ear cushions Sony has put on these make them one of the most comfortable headphones I have tried and they are firm enough that they don’t feel like they are about to fall off. Connecting to android or Sony Walkman gives the best experience as they support LDAC for much higher bit rates, you can immediately tell the difference when listening to high quality sources such as Amazon Music HD. Overall I am very happy with these headphones and they have exceeded my expectations; I would not hesitate to recommend these to anyone looking for wireless bluetooth headphones. The headphones also came in plastic free packaging, nice touch Sony!
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of 5 by from Best headphones yet Performance is off the charts, I love them. I’ve had Bose, I’ve had Beats, I’ve had Sennheiser, these have been the best yet. I love the touch functionality although it takes a little getting used to where I’ve had previous headphones that have less, more simple functionality. The app takes a little getting used to as there is a lot to learn but it’s worth it if you give it some time. I use them everywhere but the noise cancellation is next level which I notice the most at the gym. It drowns out all the music playing through the speakers and I get perfect crystal clear clarity of my own music.
Date published: 2023-01-24T00:00:00-05:00
Rated 5 out of 5 by from Defective 3.5mm Socket Checked perfectly with Bluetooth and noise cancelling was excellent. Then tried to use them on a long flight through the 3.5mm jack socket using the cable provided and found that was hopeless. I had left channel only, right channel only, or both only with the plug in exactly the right position. If that was disturbed by slight movement then the noise cancelling would switch off. Totally frustrating and they're going back for exchange.
Date published: 2023-02-05T00:00:00-05:00
Rated 5 out of 5 by from Absolutely amazing headphones I bought the WH-1000XM3 headphones 3 years ago as they were the best headphones around that price. The version 4 came out and they were slightly better but not worth the extra cost for an upgrade. The version 5 was an even bigger jump so definitely worth upgrading. I sold my 3’s for half price so the upgrade only cost 50% and well worth it.
Date published: 2023-01-30T00:00:00-05:00
Rated 5 out of 5 by from So far so good Upgrade on XM4. Very light and comfortable, ear cushions feel much softer than XM4. Ban slightly narrower but no issues as so light. Noise Cancelling seems better at high frequency but yet to fully test. Sound excellent. Microphones better according to those I have called.
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of 5 by from Great Great sound cancelling and that's what I wanted them for. The only flaw I can find is the fear of sweat breaking them .
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from Awesome headset I was looking to buy a premium headset and after trying my purchase I am not disappointed at all. It sounds great and clear
Date published: 2023-01-08T00:00:00-05:00
Rated 5 out of 5 by from Real cool ANC and sound I´m really happy with ANC (I´ve 2 little childs) and the sound of my WH-1000XM5. Why only 4 stars? I´m using the headphones with my mobile and PC in parallel. From time to time I´m faced with connection problems and had to reset the headphones to factory settings twice. Using it only with mobile, connection is problem-fee.
Date published: 2023-02-08T00:00:00-05:00
Rated 5 out of 5 by from Just fantastic headphones outright, sound and tec. Bought from new from sevenoaks hifi in Yeovil somerset. These headphones exceeded my expectations. Having had many headphones from stax to audeze, grado, and sennheisers, these are just fantastic headphones outright, with warm but insightful sound. Very comfortable, and amazingly light. I bought them so I could listen to music in the living room when family in here watching TV, as my other headphones are open back and leak sound.. I use them alot more than I thought I would Good work sony! Oh the noise cancelling... Simply wow! And love the feature where you cup your hand over the right speaker and not only does it mute the music, it increases the clarity of your own voice so it doesnt even sound like you have headphones, very clever.
Date published: 2023-01-12T00:00:00-05:00
Rated 5 out of 5 by from Better than I had ever imagined I bought these headphones in December for wife’s Xmas and usually use grado headphones myself but bought these noise cancelling headphones and the sound is excellent clear treble and deep bass well impressed.
Date published: 2023-01-13T00:00:00-05:00
Rated 5 out of 5 by from Great quality Not had the headset long but so far very impressed. Easy to use and great sound quality. Not fully tested the noise suppression but it is looking good so far. Quite a bid headset but folds nicely into the included zip box.
Date published: 2023-02-03T00:00:00-05:00
Rated 5 out of 5 by from Noise cancelling level needs to be adjustable! Ok so I really like the headphones but I would only buy again if the noise cancelling level could be set by the user not by AI. This is a deal breaker for me and would purchase the xm4 instead. Take note Sony!
Date published: 2023-01-16T00:00:00-05:00
Rated 5 out of 5 by from Punchy bass but crackly sound Overall the sound quality is better than the beats studios and Apple AirPods pro that I had however the sound cancellation isn’t even comparable. With the buds I couldn’t hear anything at all where as with the Sonys I can hear my pug breathing. Not sure if it’s my specific pair that might be faulty but I expected slightly better. There also seems to be some crackly sound coming from the left speaker almost like a record player.
Date published: 2023-02-03T00:00:00-05:00
Rated 5 out of 5 by from love them!! Best present ever. changed my life. I put them on when the world is just too noisy. Ideally I would like adjust them to make the band slightly shorter but otherwise amazing!
Date published: 2023-01-23T00:00:00-05:00
Rated 5 out of 5 by from WH-1000XM5 Purchased my WH-1000XM5 Wireless Headphones recently. Excellent product if a tad expensive!
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of 5 by from incredible headphones and sensory aids I got gifted these for my 21st birthday after request due to the research I carried out to find headphones to provide sensory aid as I am autistic and have misophonia, leading me to these headphones. Not only do they have incredible sound quality, customisation and a beautiful aesthetic but they help reduce my anxiety daily on public transport and provide noise cancellation that improves my day to day life as someone who is autistic and requires this element in headphones. I always find myself tapping my foot to music or nodding my head because these headphones envelop my entire attention into the music i listen to without effort, it feels like an experience not just a listening session. Could not recommend these enough and are worth every single penny. Thank you sony!
Date published: 2023-01-26T00:00:00-05:00
Rated 5 out of 5 by from Great sound but little uncomfy on continuous wear Noise cancelling and sound quality both amazing, no doubt best on the market and better than Bose 700 which I had before purchasing these. What is a bit worse than Bose 700 is the fact that when wearing continuously for several hours, right ear starts hurting.
Date published: 2023-02-02T00:00:00-05:00
Rated 5 out of 5 by from Excellent comfortable headphones The sound quality is excellent. Headphones are comfortable to wear and are simple and intuitive to operate (I am 59 and not a tec savvy youngster!). Well done Sony!
Date published: 2023-02-08T00:00:00-05:00
Rated 5 out of 5 by from Happy in quiet luxury My first experience of sound cancelling headphones and based on reviews went for the latest Sony offering. WOW. Very happy and would recommend to anyone looking for this sort of product.
Date published: 2023-01-30T00:00:00-05:00
Rated 5 out of 5 by from Great headphone with phenomenal sound The headphone sits rather good over your ears. The sound is just cristal clear and the base comes out perfectly. The features on the headphone are very easy to use and intuitive. Only little downside could be that when long time wearing the pressure on ears can become somehow bothersome and the top of headphone is kinda narrow putting some more pressure on the head over narrower surface of head.
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of 5 by from Love the sound quality. Just as good as my bowers and wilkins headphones... for a third of the price! I love them best noise cancelling ive experienced!
Date published: 2023-01-13T00:00:00-05:00
Rated 5 out of 5 by from Amazing headphones I bought these headphones for uni and it’s the best decision I made. Great sound and noise cancellation on them. Would definitely recommend
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from Very good headset - I prefer xm4 I bought this a month ago, after losing my WH- 1000XM4 beige. The headband sometimes hurt/irritate my head a bit. I did not have this problem with the XM4. This is weird for me, since it's much softer than the XM4 version. I think xm4 had a bit better noise canceling on my ears aswell.
Date published: 2023-02-02T00:00:00-05:00
Rated 5 out of 5 by from so good I bought this product a month ago and I'm very satisfied! The audio quality is on par with audiophile brands, but the noise cancelling and the sleek design give it an edge in my personal opinion. Very comfortable on the ears as well.
Date published: 2023-01-09T00:00:00-05:00
Rated 5 out of 5 by from Simply the best! Sony have achieved a masterpiece in design. I don’t know how they could improve on these headphones.
Date published: 2023-01-14T00:00:00-05:00
Rated 5 out of 5 by from Excellent Headphones I bought this several days ago and they sound really good. Easy to set up and use.
Date published: 2023-02-11T00:00:00-05:00
Rated 5 out of 5 by from Returned model 5 for model 4 New design means loss of comfort. The headband is smaller in comparaison to model 3 and 4. The result was a splitting headache. Did a trial a second day, again I had a headache. My old model 3: there is a voice telling you "power on/off", etc. That is not the case with the model 5. Very confusing (for me). I was never sure if the headset was on or not. I also had the feeling the noice cancellation was less optimal due to the ear pads being thinner. I returned the headset, bought a model 4 and had my model 3 repared (no more battery charging, seems to be a regular problem).Ps: I use the headset mainly for the noice cancellation function (work, tv) not so much for music or calling.
Date published: 2023-01-22T00:00:00-05:00
Rated 5 out of 5 by from Very good sound and confortable Very good sound and confortable. Better then my XM2.
Date published: 2023-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great Headphones I've been using this product daily and it has been working great. The passive sound insolation is great and the ANC works great. The only issue I found was when I have two devices connected (mobile and laptop) sometimes the headphones don't make the playback switch between the devices but this easily fixed with a simple action on the app.
Date published: 2023-01-12T00:00:00-05:00
Rated 5 out of 5 by from Great sound quality and comfortable Upgraded from XM3’s and noticed the difference. Design is smaller and more comfortable and sound quality has improved even though it was excellent on the XM3’s. Worth the upgrade.
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of 5 by from Amazing Noise Canselling Excellent headphones. After months of re-search I went with the XM5s and they are the best. Just what I wanted
Date published: 2023-01-21T00:00:00-05:00
Rated 5 out of 5 by from Amazing! These are by far the best headphones I've ever had the pleasure of using. Clear, crisp and loud sound and the noise cancelling is incredible. They're so comfortable I forget that I'm wearing them sometimes
Date published: 2023-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great sound quality, but some issues I brought these a month ago, the sound quality and noise cancellation are amazing. The problem is i mainly brought them for use with PC for calling. The issue id that the Bluetooth codec changes to an inferior one to save bandwidth and thus sound quality reduces dramatically therefore I'm an considering taking them back. To be fair i believe most if not all Bluetooth headsets do the same this is not unique to Sony. If you just want to listen to music then but, for voice application on the PC leave well alone.
Date published: 2023-01-10T00:00:00-05:00
Rated 5 out of 5 by from Excellent sound I like an excellent sound and XM5 has finally the control of headphones without problems.
Date published: 2023-01-20T00:00:00-05:00
Rated 5 out of 5 by from Love them Great pair of headphones. Comfortable to wear. Listening to music through them is a joy.
Date published: 2023-01-26T00:00:00-05:00
Rated 5 out of 5 by from Pefect!love them! i got it earlier then i expected and im very happy with everything in geral!Yhank you sony!
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of 5 by from Grymt ljud Top of the line, can't find any better on the market
Date published: 2023-02-09T00:00:00-05:00
Rated 5 out of 5 by from Great headphones with great features Great sound quality though I was disappointed that they are not even a little bit waterproof. I am going to have to limit them to being for indoor use only given the unpredictable winter weather. The intuitive controls are great. I have however noticed that the Bluetooth drops out sometimes with no discernible reason and I have to reconnect which is annoying. The range on them is great, much better than my WH-C510's. The material used for the headphones feels divine so I can only assume it is the reason they aren't waterproof, their shape is beautiful though the carry case is big and unweildly. I was disappointed that the music offer included with them was not valid in the UK and the replacement offer from Amazon music was beyond pitiful as it wasn't any discount on the usual subscription price. Overall the headphones are worth it and I won't be returning them. Sony I would appreciate it is you could come up with some kind of waterproofing so I can give them 5 stars!
Date published: 2023-01-11T00:00:00-05:00
Rated 5 out of 5 by from Fantastic noise cancelling headphones Thought hard about this purchase as I already own a pair of older noise cancelling headphones. However the WH-1000XM5 headphones are far superior. Great battery life, comfortable to wear and a nice Carry Case. Well pleased with purchase
Date published: 2023-01-09T00:00:00-05:00
Rated 5 out of 5 by from Excellent! The noise cancelling feature is excellent - it really works! Nice crisp and clear sound and the EQ presets/manual controls enable you to adjust it to exactly how you like it. Very comfortable to wear and the App provides an easy to use interface.
Date published: 2023-01-24T00:00:00-05:00
Rated 5 out of 5 by from Best headphones I've ever used I've had headphones from many different manufacturers over. the years. These beat all of them, hands down. The fine detail, the expanse of soundscape, the comfort, the quiet, the configurability, they all add up to a very fine pair of headphones.
Date published: 2023-02-01T00:00:00-05:00
Rated 5 out of 5 by from Some good features Great sound quality and noise cancelling however they felt far too big and hurt my head after wearing them for about an hour
Date published: 2023-01-26T00:00:00-05:00
Rated 5 out of 5 by from XM5's Good headphones, a little on the large side though. I have a fairly small head and on their smallest setting they're a little too big for me. Not a problem around the house but I'm always concerned about going outside with them on, they could easily fall off.
Date published: 2023-01-12T00:00:00-05:00
Rated 5 out of 5 by from Sent back for repair after a few months The sound quality doesn't seem any different to the mark iv and I experienced fall out, bad sound, crackling and difficulties with pairing, mis-play stopping... Not impressed so far. But maybe this will improve after rain. Also, the redesign means the headphones no longer sit flat when you put them around your neck. Seems like an obvious thing to retain in the re-design.
Date published: 2023-01-16T00:00:00-05:00
Rated 5 out of 5 by from brilliant sound quality iasout of this world cannot fault this product in any way
Date published: 2023-02-21T00:00:00-05:00
Rated 5 out of 5 by from Amazing These are absolutely amazing and better than I have expected
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of 5 by from Best cancelation my boyfriend bought me the Sony wh 1000 XM5 noise-canceling headphones, even though I asked him to buy the Apple Pink rose AirPods Max- Pro. He said that the Apple headphones are overpriced and that Apple isn't a brand known for making high-quality headphones. He convinced me to order the Sony headphones because he lost his last year while traveling on a flight. I'm happy with my new headphones, but I have a small issue with keeping them clean. The Sony headphones I have are white, and since I always wear makeup, my foundation tends to get on the headphones and make a mess.
Date published: 2023-05-10T00:00:00-04:00
Rated 5 out of 5 by from Top Sony headphones Purchased headphones for travelling to work and dog walks. Used for both and I've got to say the Sony WH-1000XM5 take some beating. Recommended by work colleague and not disappointed at all. All in all happy customer.
Date published: 2023-05-09T00:00:00-04:00
Rated 5 out of 5 by from Good features I'm happy with the Sony headsed WH-1000XM5 but expensive
Date published: 2023-05-08T00:00:00-04:00
Rated 5 out of 5 by from New experience I used previously xb900 and once I tried this headset for test I was speechless ! The quality of the sound ,the ANC I was not expected that and this took me to the next level. At this point I understood why this was the best headphones from 2022. The money i spent on them I will never regret.
Date published: 2023-05-06T00:00:00-04:00
Rated 5 out of 5 by from Best headphone ever I bought this headphone a month ago, the delivery was super fast, the bass of the headphone is so nice, i like how i the app controlling really helpful for me to choice the noise cancelling effects
Date published: 2023-05-06T00:00:00-04:00
Rated 5 out of 5 by from Best Headphones for WFH I wanted XM3 initially and years went by and there came XM5 which I gifted myself for my new job which had hybrid working .Its a life saver headphones for WFH. I never had any pain or any discomfort wearing them for hours for my meetings. I even cook or do my work while listening to calls. Thanks Sony for such an excellent product. You cannot go wrong with Sony.
Date published: 2023-05-04T00:00:00-04:00
Rated 5 out of 5 by from Some features do not work Overall I like the headphones , but I think the firmware was bugs, example if you turn on auto turn off (so when you take the headphones off they auto turn off so the battery dose not go flat) I find they also auto turn off while wearing them every 15mins or so, and the forms just say yes thats an issue turn off auto turn off and they work! So a known bug for some time and not fixed.
Date published: 2023-05-05T00:00:00-04:00
Rated 5 out of 5 by from 6 month review Great sound quality, seamless connection between devices, and strong noise cancellation Bulky feel but looks amazing and is very comfortable.
Date published: 2023-04-27T00:00:00-04:00
Rated 5 out of 5 by from Super noise cancelling, perfect sound Like this headphones; easy to install, super sound
Date published: 2023-04-27T00:00:00-04:00
Rated 5 out of 5 by from Bluetooth breaking up continuosly When connected to any devices apart Android (MacBook, iPad, Wimdows Laptop, iPhone), bluetooth is constantly and periodically breaking up on calls! Music is okay, but as soon as a call comes in, the microphone is switich on and off.
Date published: 2023-04-27T00:00:00-04:00
Rated 5 out of 5 by from Worked perfectly on long haul flight!! My wife and I purchased a set of WH-1000XM5 each on the advice of our son who has a pair of Bose and spoke highly of the noise cancellation function on flights. We tried the Bose and Sony headphones in a local store and preferred the Sony WH-1000XM5s. We have just returned after long haul flights to and from Maldives and the Sony headphones absolutely transformed our flights by closing out the aircraft noise and passengers. Despite the cost we would highly recommend the WH-1000XM5!!!
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of 5 by from it's great!#+"* soooo nice.... i luv 8!#+* objective: relaxation complete...
Date published: 2023-04-26T00:00:00-04:00
Rated 5 out of 5 by from The best product in category just got better Amazing sound and materials quality, great nc. Good app customization functionality. The only thing could be better is the app UI
Date published: 2023-06-08T00:00:00-04:00
Rated 5 out of 5 by from Best wireless headphones Iv owned Best wireless headphones Iv owned, app is really easy to use and sounds great straight out the box. Comfortable for long use as well
Date published: 2023-06-07T00:00:00-04:00
Rated 5 out of 5 by from Perfect headphones been using for a week now and its better than the apple ones
Date published: 2023-06-07T00:00:00-04:00
Rated 5 out of 5 by from Sony XM5 Recently purchased these headphones, they sound epic, very comfortable and intuitive controls, app is great for customisation and stats on usage a must buy for music lovers
Date published: 2023-06-05T00:00:00-04:00
Rated 5 out of 5 by from Ottime! Dopo circa un mese di utilizzo devo dire che queste cuffie sono veramente buone. Ottima resa sonora, ANC impareggiabile, varie funzionalità facilmente azionabili unite ad una vestibilità molto confortevole ne restituiscono un giudizio che non può che essere più che positivo. Un unico, veniale appunto riguarda l'app "Headphones" che mi piacerebbe fosse resa disponibile anche in ambiente Windows 11.
Date published: 2023-06-01T00:00:00-04:00
Rated 5 out of 5 by from Headphones Already had the XM4 ear buds which are great, but the noise cancellation on the XM5 is really good, as is the sound.
Date published: 2023-05-31T00:00:00-04:00
Rated 5 out of 5 by from Cool App This is a very good product, will definitely recommend. No problem so far. Enjoying it so far
Date published: 2023-05-23T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound and comfort Very easy to connect and accessible noise cancelling button is handy. Headphones are very comfortable and much better than my Aitpods for longer term use. Sound and build quality is very good. Like the handy travel bag that houses then so protected on the go
Date published: 2023-05-25T00:00:00-04:00
Rated 5 out of 5 by from Amazing. Nuffield said. Amazing headphones and the design is simple and elegant
Date published: 2023-05-19T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones I bought the headphones two weeks ago and I use them every day, they are great, the battery life is long, they are light, the sound is very good, the ANC function works perfectly. After two weeks of use, I haven't noticed any weak points or flaws. thank you sony for this
Date published: 2023-05-27T00:00:00-04:00
Rated 5 out of 5 by from Unmatched Audio Bliss: The Ultimate Headphones for As an avid traveler and dedicated professional, I have experienced the joy and frustration of finding the perfect pair of headphones that can seamlessly accompany me on long journeys and enhance my productivity during office hours. After extensive research and personal testing, I am thrilled to recommend the greatest headphones for both travel and office work. These headphones not only provide outstanding audio quality but also excel in comfort, durability, and versatile features that make them truly exceptional companions for any audiophile or professional. The moment I put on these headphones, I was transported into a world of auditory bliss. The sound quality is unparalleled, with crystal-clear highs, deep, rich bass, and a perfectly balanced midrange. Whether I'm immersing myself in music during long flights or focusing on important tasks at the office, these headphones deliver an immersive audio experience that elevates every moment. The precision and clarity are impeccable, allowing me to catch every nuance and detail in my favorite tracks or during important conference calls. Traveling can often be accompanied by noisy environments, and that's where the exceptional noise cancellation feature of these headphones truly shines. It effortlessly blocks out unwanted external sounds, allowing me to escape into my own world of music or concentrate on my work without distractions. On the other hand, when I need to stay aware of my surroundings, the Ambient Mode provides a convenient option to let in external sound selectively. This versatility ensures my safety during travel and enhances my productivity during office hours. Long journeys demand comfortable headphones, and these do not disappoint. The ergonomic design and plush ear cushions ensure a snug and fatigue-free fit even during extended use. The adjustable headband provides a customisable fit for all head sizes. Additionally, the materials used are of top-notch quality, making them durable and able to withstand the rigors of frequent travel and everyday office use. These headphones are built to last, offering exceptional value for the investment. The convenience of wireless connectivity cannot be overstated. These headphones effortlessly pair with my devices using Bluetooth, enabling seamless connectivity and freedom of movement. The battery life is impressive, providing me with hours upon hours of uninterrupted audio playback or call time. Even during long flights or busy workdays, I can rely on these headphones to keep me entertained or connected without any worries about running out of power. Apart from their exceptional audio prowess, these headphones offer a host of additional features that further elevate their appeal. They boast intuitive touch controls, allowing easy navigation of tracks, volume adjustments, and call management with a simple swipe or tap. The inclusion of a built-in microphone ensures clear and crisp voice quality during phone calls or virtual meetings. Furthermore, the foldable design and compact carrying case make them effortlessly portable, fitting snugly into my travel bag or office drawer. Conclusion: In my quest for the greatest headphones for long travel and office work, these headphones have proven to be a remarkable find. With their unbeatable sound quality, excellent noise cancellation, supreme comfort, and impressive durability, they tick all the boxes for discerning travelers and professionals alike. The wireless connectivity, long battery life, and convenient additional features further cement their status as the ultimate choice. Whether you're a music enthusiast seeking audio perfection or a professional aiming for peak productivity, these headphones are a must-have investment that will transform your travel and work experiences.
Date published: 2023-05-18T00:00:00-04:00
Rated 5 out of 5 by from Sony WH1000 MX5 Headphones Comfortable, great noise cancelling. A little disappointed with sound quality out the box but does improve after a little time & tweaking the EQ
Date published: 2023-04-30T00:00:00-04:00
Rated 5 out of 5 by from Best Headphones On The Planet! Sony WH-1000XM5 Wireless Noise Cancelling Headphones are the best headphones on the planet in my humble opininon. They exude high clarity of detail, have industry leading built-in technology and are superb for walking, resting, passive listening or detailed purist acute listening whichever catergory you may fit best. DSEE & Ambient & Noise Cancelling capabilities make these the choice to purchase as an outstanding product at the cutting edge of latest technology. Try them for yourself I can find no fault even if I wanted to. This is an impartial review and gets my highest commendation to date of products reviewed. One word . . . Enjoy!
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of 5 by from Great sounding headphones Had to settle for the black ones since the silver/white ones I really wanted were not available. Other than that, these items are great. Sound quality is awesome, full bass, especially when you use them with the LDAC codec. Unfortunately this high quality codec is only available at the expense of multipoint Bluetooth connection, hope Sony makes it possible to connect multiple devices while still using LDAC. The noise cancelling is great, creates a scary silence around you lol.
Date published: 2023-03-28T00:00:00-04:00
Rated 5 out of 5 by from Great sound Great quality Use the custom setting as you can then personalise it
Date published: 2023-04-22T00:00:00-04:00
Rated 5 out of 5 by from Hurts my ear (pinna) Good sound quality, good noise cancelling, but after about 40 minutes of wearing the headphones, my ear pinna becomes painful, as the earcup is slightly too small for me. Sony should make a larger earcup.
Date published: 2023-04-23T00:00:00-04:00
Rated 5 out of 5 by from Very comfotable headphones I bought a pair for my wife and and was so impressed I bought another for me. We will use them on a long flight, but I have been impressed with the performance in setting and testing. My wife went to a large retailer and tried many pairs and these were most comfortable.
Date published: 2023-03-26T00:00:00-04:00
Rated 5 out of 5 by from Sony noise cancelling headphones WH-1000XM5 I bought Sony noise cancelling headphones and I’m really pleased with the quality. It is my best purchase so for. The excellence of this product is amazing. Also the fact that it can pair with my iPhone is great. I never go to the gym without them. I feel that I’m training even better, because music is everything for me.
Date published: 2023-04-02T00:00:00-04:00
Rated 5 out of 5 by from Great headphones Value for money, very comfortable. Good NC. The auto NC feature is also useful.
Date published: 2023-04-23T00:00:00-04:00
Rated 5 out of 5 by from Best headphones IN THE WORLD!! So so good - never had noise cancellation like it - incredible battery life - simply THE best can’t ever!!
Date published: 2023-04-16T00:00:00-04:00
Rated 5 out of 5 by from Great Great quality, and brilliant sound quality, very comfortable
Date published: 2023-04-17T00:00:00-04:00
Rated 5 out of 5 by from Great headphones with excellent features I bought these headphones as I wanted to be able to have good sound quality, decent mic for calls, and long lasting battery for those journeys when you just want to shut all the noise out. These headphones do a good job as they are comfortable, they stay on your head quite firmly if walking, though I will say these are not sport headphones. The sound itself is very crisp and clear, much clearer than the previous XM4s I had. The bass has been cleaned up and I no longer have muddled bass in genres such as death metal or any genre which needs clear, well separated sound. I found the XM4s to be too bass orientated but these do a much better job in my opionion. I don't use the touch functions so I can't comment on this. I would recommend if you are looking to have music which may lack the 'oomph' of the XM4s but in favour of a cleaner more balanced sound with these.
Date published: 2023-04-02T00:00:00-04:00
Rated 5 out of 5 by from Labakas austinas Labakas pasaule iesaku visiem skana ir perfekta un apkartni nedzird
Date published: 2023-04-06T00:00:00-04:00
Rated 5 out of 5 by from Great quality and sound Have previously had wh1000xm 2 and 3 both of which are excellent. These are just great, very comfortable and brilliant sound.
Date published: 2023-04-17T00:00:00-04:00
Rated 5 out of 5 by from Very impressed with these HEADPHONES Decided to take the plunge and pay a little more than I have in the past for some NC headphones and these have really blown my mind so far, they are very comfy and I am shook at how well they block out any unwanted noises ect, I have some sound sensitivity conditions and these have been in a godsend in blocking out sounds and noise pollution that really effects me. I am going to buy them in GREY too so I have a back up pair as LOVE them that much, if you have the spare cash then they are an excellent upgrade or purchase, I have had no issues connecting them via Bluetooth to all my TVs and other devices, only downside is that they are not water proof, other than that they are perfect
Date published: 2023-04-06T00:00:00-04:00
Rated 5 out of 5 by from Great headphones Excellent sound quality. You can hear parts in music that has been inaudible on cheaper headphones or speakers. Sound cancelling works extremely well. Connects easily to my PC (with a Bluetooth dongle), phone and tablet.
Date published: 2023-03-27T00:00:00-04:00
Rated 5 out of 5 by from Really enjoying the headphones I've been using them mostly for work, study and travel, and they've been perfect for that so far. Just enough to cancel out any unpleasant noises, with clear sound and pretty good comfort. I can wear them for hours without fatigue
Date published: 2023-04-16T00:00:00-04:00
Rated 5 out of 5 by from Best wireless noise cancelling headphones Blown away by the sound quality and noise cancelling! Seriously good headphones. Love the style too, sleek and minimalist. Would recommend
Date published: 2023-04-23T00:00:00-04:00
Rated 5 out of 5 by from Not as much as expect First of all, the product looks very premium. It's very comfortable when putting the headphone on my ear. However, the sound quality not great enough as I want it to be when compared with medium headphone which have same feature such as LDAC BT codex. Music sound stage some time is too narrow but the bass is outstanding. However, overall quality of the product is excellent.
Date published: 2023-04-23T00:00:00-04:00
Rated 5 out of 5 by from The Sound of Silence I bought one of my daughters these WH-1000XM5 headphones and she loves them. Not only are the sound quality and noise cancellation excellent, but when she used them for phone calls while walking alongside a busy road in windy conditions, she sounded as if she were in a quiet room. We each have a set of these phenomenal headphones now.
Date published: 2023-04-08T00:00:00-04:00
Rated 5 out of 5 by from Great noise cancelling shame about the app Love the product. App not intuitive and took me nearly 15 attempts to register the product online
Date published: 2023-04-07T00:00:00-04:00
Rated 5 out of 5 by from Uncomfortable Very disappointing. Uncomfortable and certainly no better than my iPods. Returned after two days.
Date published: 2023-03-22T00:00:00-04:00
Rated 5 out of 5 by from Good ANC features So far I use it indoor. Too bulky for gym. .........
Date published: 2023-03-26T00:00:00-04:00
Rated 5 out of 5 by from Simply Amazing I have been using the Sony WH-1000XM5 now for almost 2 weeks and all I can say is simply amazing I come from a background of enjoying soundbars, a decent set of headphones will blow any sound bar out of the water. Typical Sony build quality, I like the simplistic design and comfort and controls are easy to use, the app makes everything easy to set up. I can't honesty think of anything negative to say, if I was being nit picky, the outer plastics are a bit of a finger print magnet (skin grease). My hats off to you Sony, a fantastic product, superb sound quality and a simple yet fantastic comfortable design. Highly recommend.
Date published: 2023-04-07T00:00:00-04:00
Rated 5 out of 5 by from Noise cancelling leaders Buying any wireless headphones always comes with compromises. I bought these based on a number of reviews praising the ANC of these headphones and they do not disappoint. Sound quality is better than previous versions but not as good as the Focal Bathys or Bowers & Wilkins PX8 - however those headphones do not match the ANC of the Sony and are significantly heavier. The Sony headphones are also richer in terms of features and while I would prefer more buttons as opposed to touch controls, they are streets ahead in terms of modern features such as adaptive sound control, wear sensors, and usage logging. If you commute regularly, these are an essential buy.
Date published: 2023-04-18T00:00:00-04:00
Rated 5 out of 5 by from Just what I was looking for! Amazing features! Super lightweight! Great noise cancelling!
Date published: 2023-04-23T00:00:00-04:00
Rated 5 out of 5 by from Good headset Good headset, good sound, average microphone, but WH-1000XM4 is better
Date published: 2023-04-17T00:00:00-04:00
Rated 5 out of 5 by from Top class noise cancelling, decent sound Pros: REALLY good noise cancelling. Good touch control features. Good app (if a bit confusing). Reasonable battery life Good sound quality. Very comfortable. Voice quality for calls is very clear. Cons: Expensive. They feel a bit plasticy and the joints to the cups look a bit thin. Sound quality is a tiny bit less bassy and thick than a competitor brand, but not by much, and the noise cancelling on the Sonys is streets ahead. Overall: really excellent headphones if you can swallow the price. I use 'phones every day so worth the outlay for me.
Date published: 2023-04-07T00:00:00-04:00
Rated 5 out of 5 by from So light! I bought these to replace my three year old Bose QC 35's, whose battery was dying. They had served me well and I couldn't fault them. When I received the Sony headphones, I was astonished by how much better they were than my previous pair. I took time setting them up via the Sony Connect app and now, I could fully appreciate them, the sound quality is superb, the lightness when wearing them was amazing. No other headphone in this price range even comes close.
Date published: 2023-03-08T00:00:00-05:00
Rated 5 out of 5 by from Good I bought these headphones about a month ago and what I think I can say is that a big part is definitely played by the amazing sound quality and the noise cancelling technology which doesn't completely eliminate the outside sounds but makes it comfortable to listen to whatever without getting bothered but still being able to tell if someone is speaking to you so that you can listening to them just by placing your right hand on the headphone. A couple cons that I have to point out are definitely the device's weight which tends to make them feel uncomfortable and a little painful on the head for a longer period of wear, the headphone's little cushions on the sides that get damaged extremely quickly even though I've had my pair for about a month they're already getting a weird shape, and lastly the headphone's technology of stopping music by double tapping the headphone or to stop the noise cancelling function tends to get activated by the touch of hair, so it can get pretty annoying having to restart music or whatever just because the hair touched the device.
Date published: 2023-09-12T00:00:00-04:00
Rated 5 out of 5 by from Pristine Sound The crystal clear, full-bodied sound, and extremely effective noise cancelling, make these headphones an absolute gem!
Date published: 2023-08-29T00:00:00-04:00
Rated 5 out of 5 by from AWESOME NOISE CANCELLING HEADPHONES Hello All, This is first time I tried sony 1000XM5, I must say that this is best pair of noise cancelling headphones in the market. Noise cancelling is simply awesome. Sound quality is best. Wearing these headphones for long time doesn't cause any fatigue. I like Blue colour variant. Listening to my favourite EDM music is absolutely a pleasure. Cheers.
Date published: 2023-08-26T00:00:00-04:00
Rated 5 out of 5 by from Just what I wanted I was bought this as a gift to replace old headphones. The noise cancelling is great and the sound quality far superior to my old ones. I like that you can adjust the sound to your preference using the app.
Date published: 2023-09-10T00:00:00-04:00
Rated 5 out of 5 by from Great sound I got these headphones as a free gift with my phone. I am amazed at the sound quality and the noise cancelling. And they come with a sturdy carry case to keep them in good condition.
Date published: 2023-08-29T00:00:00-04:00
Rated 5 out of 5 by from Great Product Excellent product, quality, really enjoying it at the moment
Date published: 2023-08-24T00:00:00-04:00
Rated 5 out of 5 by from Great Tech, questionable design The Good: Sound quality, Active noise Cancelling, Call quality, Wind supression. All of these features have improved since previous iterations of this product range. The Bad: Design Functionality, Durability. The new sleek design looks cool but you lose tha bility to fold the headphones away properly. Also my left earcup hinge has broken off from the headband after a year of use (I used them heavily to be fair, but I expected at least 2 years before encountering significant damage).
Date published: 2023-09-06T00:00:00-04:00
Rated 5 out of 5 by from Typical Sony Quality Headphone build and appearance top quality. Great carry case. Technology field leading e.g. tap function on right earpiece and voice interjection. Sound and noise cancellation v good too. High price negates 5* as I do wonder if less expert models aren’t just as good for those with average hearing. Recommended but would test against other models to see if you can discern a difference that warrants the cost c
Date published: 2023-08-30T00:00:00-04:00
Rated 5 out of 5 by from 5 stars because I can't give more. These are by far the best headphone I have bought. I did think they are perfect... however, you can't listen and charge them at the same time. But with extremely fast charging: 3 hours' worth of charge after just 3 minutes using the correct type of adapter.
Date published: 2023-08-24T00:00:00-04:00
Rated 5 out of 5 by from Excellent quality build and sound. This is a truly excellent pair of headphones. The design is stylish yet understated and the build quality is very good as far as I can tell. They sit extremely comfortably on my head and I will be using them in the office a lot. The sound quality is as good as you'd expect from a premium pair of headphones like these but what makes that so good is the noise cancelling. You truly are in a world of your own when they're on. Even the sound of human voices are substantially reduced, let alone the almost perfect reduction of white noises such as fans or road noise. The ease of use features are also very welcome with instinctual swipe functionality on the right ear piece. It makes using them just that much better. A stand-out feature is the ambient mode which can be triggered for as long as you hold your palm up to the right ear piece for quick situational awareness. Long ambient requirements can be instigated by a push of one of the two physical buttons on the left ear piece (to swap between noise cancelling and ambient mode).
Date published: 2023-08-29T00:00:00-04:00
Rated 5 out of 5 by from Noise cancelling headphones Brought these headphones because my old ear buds got trashed when Mowing the lawn. These cope with the ride on mower no problem and you don’t even need full volume. Also used on plane when going on holiday and couldn’t hear engine noise.I find over ear headphones much better at providing a seal for the ear to block out any unwanted sounds. Also happy that there is no pressure on the ear that you get in headphones from other brands. Great quality. Very happy!
Date published: 2023-09-06T00:00:00-04:00
Rated 5 out of 5 by from love it It's the best noise cancelling headphones I have ever used they take it to a whole new level i couldn't even hear my lawnmower and the sound is so clear and smooth it sounds amazing I use to think that noise cancelling was just a gimmick but know I love it
Date published: 2023-09-06T00:00:00-04:00
Rated 5 out of 5 by from My new headphones Bought these primarily to be able to cut out aeroplane noise when using the headphones to listen to films while flying. Don't know yet how well they do as haven't flown. They do get a bit hot and sweaty but I guess that's the seal. I can't have the setting that switches between speech and music as when I sing along the songs stop! They do generally cut out outside noise really well. I use them in the gym and had to buy waterproof ear cup coverings as the headphones say keep away from water. Hope they are ok with this. They are really big cupped headphones which I like as they totally cover my ears and don't pinch. My son has separate headphones for the gym - I'll see how mine go. They are quite comfortable and don't feel too tight. They are extremely technical for me. I don't alter the settings. I do like putting my hand over the right ear cup and being able to hear my surroundings.
Date published: 2023-08-31T00:00:00-04:00
Rated 5 out of 5 by from I expect something like that. Really good quality. Silence and long working time.
Date published: 2023-08-29T00:00:00-04:00
Rated 5 out of 5 by from Best headphones on the Market Long battery life with great sound quality using the auto equalizer (Beta) feature. They are comfortable to wear. However, Active Noise Cancelling is great but not the best, especially blocking high pitch voices it does not do a good job blocking that compared to the Airpods Pro 2nd Gen 2022 that does a much better job. Apart from that I would highly recommend.
Date published: 2023-08-31T00:00:00-04:00
Rated 5 out of 5 by from Great headphones! I got those headphones when buying my Xperia mark V, two months ago. I'm very pleased with them. They have very good noise cancelling and the sound quality is great. I do recommend these headphones.
Date published: 2023-09-09T00:00:00-04:00
Rated 5 out of 5 by from All the quality, none of the fun! Ok I understand why all the major reviewers tripped over themselves for this. If you ever wanted to hear something in your music you never quite heard before; these are likely the best in their price point. I suppose the tragedy here is that, for this one step forward, the product takes two steps back from its predecessor (and even *it's* predecessor) by completely nullifying the bass. The 30mm driver, precise as it is, is simply missing that oomph you get from the 40mm driver of its predecessors. A lot of people online deem that this is a "good thing", being that "quality" seems to be king. But at this price point, I would like to believe people would rather have "fun" with their headphones rather than bask in the fact they can hear a fly buzz by the microphone on one of their favourite songs. That's putting aside some of the more unwelcome design changes, such as the ear pads folding outwards rather than inwards, the tighter cushion, and (it's been mentioned a billion times at this point) but they DON'T FOLD! It's like they wanted to steal some clout from the Airpods Max; only to realise that neither product has aged particularly well. I really hope the next generation finds a nice compromise between "fun" and "perfect", because as of right now I can only find this balance in the XM4's (which I ended up getting in exchange after just a few hours of use).
Date published: 2023-08-30T00:00:00-04:00
Rated 5 out of 5 by from Mr Excellent product. Noise cancelation is unparalleled
Date published: 2023-08-27T00:00:00-04:00
Rated 5 out of 5 by from Great noise cancelling with superb sound I bought this to enjoy quietness while my wife is practicing saxofone and it works almost perfect. The best ANC I encountered sofar.
Date published: 2023-08-30T00:00:00-04:00
Rated 5 out of 5 by from Backward step I’ll be totally honest they are a great set of headphones and they feel very comfortable, the only reason I have given 4* is because I believe the older version were better to fold away and carry, the new version is a backward step in that respect, my only other hate is Amazon and only realised they were connected to the new headphones with Alexa, if I had known that before I sold my old headphones I would never have purchased the WH-1000XM5, that is just a personal reason nothing else, I just hate everything to do with Amazon.
Date published: 2023-08-26T00:00:00-04:00
Rated 5 out of 5 by from Super apparaat Uitstekend geluid, goed design, comfortabel in het gebruik.
Date published: 2023-08-29T00:00:00-04:00
Rated 5 out of 5 by from Great noise cancellation, very comfortable I ordered these as I work from home taking calls everyday and needed comfortable, noise cancelling headphones that have a good microphone. These tick all the boxes and are great, they’re light weight and I’ve had no complaints about the microphone quality. The sound quality is amazing, far superior than other brands I have had. I especially love the noise cancellation and ability to momentarily activate adaptive sound by holding your hand over the right headphone. Turning the volume up can be a bit of a pain as you have to individually swipe up each time rather than just holding it down to quickly change the volume. I just wish they came with spare covers for the headphones. Because of the matt finish they do tend to show the face oils that get on them so it would be nice to have the option to replace them easily but you can only seem to buy replacements form third party sellers. They do not bend so the carry case is quite large however I actually find this easier to transport than previous headphones as it’s slimmer meaning it slots into my bag easily however this may not be great if you have smaller bags.
Date published: 2023-08-30T00:00:00-04:00
Rated 5 out of 5 by from So far so hood So far so good , using in the gym and sounders good, little lose fit when running … sound cancelling is 2nd to none
Date published: 2023-08-21T00:00:00-04:00
Rated 5 out of 5 by from Everything you can ask for.. I bought the headphones a couple of weeks back and so far they have been excellent; they have all the features that I personally value - noise cancellation for example is excellent and the ambient mode is pretty good. The controls are intuitive when you get used to them and the app is somewhat helpful. My only recommendation is connectivity - I'm on IOS and miss the instant connectivity offered by ios proprietary products. Otherwise 5/5.
Date published: 2023-08-21T00:00:00-04:00
Rated 5 out of 5 by from Too good Can’t complain. Only bad thing about it is when I’m using my lawn mower it thinks someone is talking so it turns off the music, but the easy fix is to turn off the feature till im done.
Date published: 2023-08-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones These headphones are amazing and I would strongly suggest them to anyone looking for a great audio experience. They are light and deliver crisp and rich sound. They also fit very well and feel comfortable even after wearing them for hours. I have tried other popular headphone brands, but none of them can match the Sony headphones in terms of comfort, sound quality, design and value.
Date published: 2023-08-20T00:00:00-04:00
Rated 5 out of 5 by from Awesome Got this a few weeks back. The productivity in terms of noise cancellation has been great as well as the base effect for music. I have found it perfect for work meetings and music .
Date published: 2023-08-20T00:00:00-04:00
Rated 5 out of 5 by from Phenomenal Headphones These are simply amazing quality headphones. Sound quality is just perfect. The separation between the bass, middle amd treble is just so clear and well balanced. Super comfortable. Cannot recommended then highly enough.
Date published: 2023-08-20T00:00:00-04:00
Rated 5 out of 5 by from Useless - Does not take Charge I bought this brand new yesterday from the Inmotion shop (WH Smith) in the Departure area at Gatwick North Terminal and the headset is impossible to charge.Tried everything. Wasted several hours - frustrating.
Date published: 2023-08-20T00:00:00-04:00
Rated 5 out of 5 by from Loving the headphones I really love the feel of the headphones and the fact that they are so comfy to wear.
Date published: 2023-08-19T00:00:00-04:00
Rated 5 out of 5 by from Regrettable Purchase Bought these in November the poor build quality ment that the inexpensive plastic used degraded after less than 7 months of very light use having only being removed from the supplied case on a handful of occasions during long trips. What followed has singularly been the worst customer service experience I have everhad as for the sound quality it's good but cheaper more robust headphones I own can compete and another brand well known for noise cancelling outperforms the noise cancelling abilities of the sonys. However the main reason to avoid these is in case you have the misfortune to have to contact Sonys customer service!
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of 5 by from Headphones Headphones brought for my 70th birthday by my son used them for the first time on a flight to Denver
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of 5 by from Great sound, easy controls and features. The headphones are comfortable with robust frame. The noise cancellation which allows me to concentrate better in a noisy surroundings.
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of 5 by from Clean Clear Sound I just purchased and sound is amazing. Just plug and play--simple.
Date published: 2023-08-17T00:00:00-04:00
Rated 5 out of 5 by from Intermittently working. Since the software update the headphones keep pausing. Your update is rubbish
Date published: 2023-08-17T00:00:00-04:00
Rated 5 out of 5 by from Very good headset The headset is well made, the sound quality and ANC is amazing. Also I was pleasantly surprised from the mic performance. Even in busy streets and with wind I can be heard on the other end. Comparing to jabra elite e75 and jabra 85t which I also own there is no comparison. I removed one star because of the price. They are very expensive.
Date published: 2023-01-08T00:00:00-05:00
Rated 5 out of 5 by from LOVE THESE! I brought these shortly after christmas because there was a sale. The sound on these is soo good! You can truly hear everything within the music! Although, i don’t think i would have brought these for their original price just because i think it’s quite a big price point and you can definitely get good headphones for cheaper. I could recommend working out with these on if your doing anything which requires head movement. They did fall and slip when i was doing an ab workout so just bare that in mind. Overall, for the sound it’s incredible which is why I have given these a 5 star. Also, I have been conflicted whether these are better than the 4s. i’ve seen many many reviews and over all i picked these because of the aesthetic. ANC is also incredible on these! i wear them whilst studying in busy places and genuinely cannot hear anything!
Date published: 2023-01-08T00:00:00-05:00
Rated 5 out of 5 by from Great sound The best headphone I bought for a long time . Great bass
Date published: 2023-01-08T00:00:00-05:00
Rated 5 out of 5 by from Developments This is the 4th headphone i got so far from sony for the (noise cancelling family) , but so far from the first until now the differences is really very few and not that much better experience, I’m not sure about the sound it self if it’s the best but if we talk about cancellation i think it’s the best so far in the market, after i try the Bose and airpod max , but the problem as always no difference between the old and the new model and for the most important part the fitting on the head and the ears its the biggest negativity in the all the generation of this headset .
Date published: 2023-01-08T00:00:00-05:00
Rated 5 out of 5 by from Good sound quality Love the sound quality. Annoying you are limited to only 3 apps for spatial audio. Should be linked to Spotify or Apple Music as these are the most popular music streaming apps
Date published: 2023-01-04T00:00:00-05:00
Rated 5 out of 5 by from Best noise cancelling ever experienced I had these as a Christmas present and have been delighted. They are incredibly comfortable and the noise cancellation is superb - up to now I'd had a cheaper pair made by another manufacturer and these outperform it by a mile. There are features I've not had chance to put to the test, such as the adaptive listening one which figures out where you are and reacts to it, but the touch sensitive panel control and the automatic switching to 'ambient' when you speak are brillaint.
Date published: 2023-01-04T00:00:00-05:00
Rated 5 out of 5 by from Superb sound! One of my friend suggested to get one of these bad boys as ha got recently the xm4 and he was very please with . I used to have another top brand head phone that the mic suddenly died after 5 years so I've decided to move to Sony this time. Didn't regret at all. Awesome sound quality, even can be a bit louder then my previous one. Voice cancellation is amazing, including the voice recognition.The bass is second to none that is pretty important for me if it's about listening music.Also very comfy, can wear it for hours.
Date published: 2023-01-04T00:00:00-05:00
Rated 5 out of 5 by from Great design I had version WH-1000XM2 for work use and bought this product for home use, for noise cancelling. New model seems to have better noise cancelling and ability to connect with newer devices.
Date published: 2023-01-02T00:00:00-05:00
Rated 5 out of 5 by from Outstanding earphones Before I bought these , I did a lot of research on anc headphones. I'm a Bose guy , and I was going to buy the anc mark 2 earbuds from Bose . Then I saw Sony's priduct especially the wh 1000 4 , especially with the black Friday deal, then I realised they upgraded them with the 5 model. It seemed from professional reviews I couldn't go wrong with these pair , and I was right , even the app is outstanding and so simple to use , you won't be disappointed with these headphones .
Date published: 2023-01-02T00:00:00-05:00
Rated 5 out of 5 by from True love I got these WH-1000XM5 headphones last month and just want to say that I’m totally in love with them. The sound quality, looks and ease of use make them my essential bit of kit whether I’m out and about or indoors. They come in a protective case which flattens when you need to put it in your backpack and they’re so quick to charge and comfy to wear too, what’s not to love ??
Date published: 2023-01-02T00:00:00-05:00
Rated 5 out of 5 by from All cables missing Technical Specification says the product should have been supplied with two cables: 1 USB-C (20 cm) and 1 Headphone cable (1.2m). Both missing. Sony requires that we use only the supplied cables with this product so what am I supposed to do? The product itself is excellent by the way.
Date published: 2022-12-30T00:00:00-05:00
Rated 5 out of 5 by from Brilliant Headphones bought on sale for 299 very happy, amazing sound quality and noise cancelling is scarily good all in all happy bought this and not studio 3s
Date published: 2023-01-01T00:00:00-05:00
Rated 5 out of 5 by from Absolutely amazing!!! I just bought these about a week ago and they a very, very good! The sound quality is fantastic and the reality audio 360 too. I had been getting more noisy from my new neighbours recently which I had never had before and after reading lots of reviews about the xm5 s was swithering about getting them but decided to take the plunge and buy them. The noise cancelling is outstanding!!! I also work long hours in a fast paced, busy, noisy restaurant environment and sometimes at the end of my shift just want to cut off the outside world. These are perfect for that and a joy to wear!
Date published: 2022-12-26T00:00:00-05:00
Rated 5 out of 5 by from The best headphones you can buy I bought this few months ago and it's incredible in terms of features, NC and sound quality.
Date published: 2022-12-30T00:00:00-05:00
Rated 5 out of 5 by from Great sound, great features. I had been tossing and turning about whether to invest in the wh-1000xm5 headphones, and I bought them in December. They're reaaaly good. The features using the ap is super. I use them virtually every day. I'm very happy with them. Fabulous.
Date published: 2023-01-01T00:00:00-05:00
Rated 5 out of 5 by from Amazing sound in Even better sound and noise cancellation than the previous model and the xm4’s were already amazing.
Date published: 2022-09-23T00:00:00-04:00
Rated 5 out of 5 by from Great Headphones These are really nice headphones. The sound quality is excellent and the noise cancellation is very good.
Date published: 2023-01-20T00:00:00-05:00
Rated 5 out of 5 by from Quality I received it after more than 1 month of ordering. But it's not fun. I feel my product has been used. Charging cords and connection wires are not neatly arranged. The headset also has something yellow. I am very disappointed in this.
Date published: 2023-05-13T00:00:00-04:00
Rated 5 out of 5 by from Good or even great, depending on the user I bought these headphones almost 2 weeks ago, and I must say that they sound muffled, like when someone holds their hand over their mouth while they are talking. However, and now I am getting to the part that explains the title, if you know a good or great EQ Setting, or are confident in your skills of EQing your headphones yourself, these headphones can sound fantastic. I can only recommend buying them, if one of the two last cases applies to you. Build quality and comfort is great, a bit plasticy, but great. ANC and functionality is awesome (touch controls and only two buttons), but another annoying factor for me is that you can’t put them around your neck with the cushions resting flat on your chest (or collarbone). I can somewhat do that actually, but not quite perfectly.
Date published: 2023-05-13T00:00:00-04:00
Rated 5 out of 5 by from Great features I bought this a couple weeks ago and I absolutely love it. It’s very aesthetic and the features on it are great. The noise cancellation is also impressive and it sits on my head comfortably
Date published: 2023-05-12T00:00:00-04:00
Rated 5 out of 5 by from Not Ideal Can't use it on my lawnmower as it keeps going into ambient noise mode due to noise of lawnmower. Also, if I cough it dies the same. Tried turning off this function but still the same problem. Sound is similar to my old Bose 45QC. Gathers fingerprint mark's too easily. Not sure if it's turned off or not. Touch pad control awkward, have too swipe several times to increase volume a little. Sound quality only really good when listening to Atmos ir 360.
Date published: 2023-10-03T00:00:00-04:00
Rated 5 out of 5 by from My first pair of noise cancelling headphones. Mostly use my xm5s for listening to music and other stuff at home, got them couple of weeks ago. The sound quality is really good, and with the noise cancelation nothing disturbs me anymore, adding a lot of atmosphere to the games or movies, that combined with the good sound quality makes for an awesome experience. Love the design, they don't fold but I never had foldable headphones so don't know what I'm missing out on lol
Date published: 2023-10-03T00:00:00-04:00
Rated 5 out of 5 by from Competent headphones I'm probably not a typical owner in that I’ve become hard of hearing and struggle to hear TV dialogue, especially with so many actors adopting "grating, gravelly" voices at the bottom of their registers. I also have a lifelong interest in hifi and good quality sound so I wanted headphones that would help me listen to TV and Radio, be east to connect and disconnect via Bluetooth and have decent musical quality. So, they certainly help the TV and Radio dialogue problem. Wonderful as he is, Hugh Laurie’s accent for House as the series progress is still a challenge but, generally, I can now follow most screenplays very well. Bluetooth connectivity is excellent, especially the support for two concurrent devices and the ease of disconnecting one device to connect a third. Music playback is very good, too. You’d need to pay many times more to get true high fidelity but, at this price point they’re better than I expected and very good for easy listening. Downsides? There are two, for me. Cupping the right ear interrupts play to allow conversation but so does any inadvertent gesture or touch of that side. I find it a pain and would rather manually switch off when interruptied. Secondly, I find the headband uncomfortable. I wish it was a true flat band rather than the rolled thing it is. In that sense, I wish I'd bought the WH-1000XM4 but I did want the latest sound processor, wind deflection and Bluetooth…. Overall, they’re excellent and a very safe purchase - if any of the qualities worry you, buy from an outlet where you can try them against competition.
Date published: 2024-02-04T00:00:00-05:00
Rated 5 out of 5 by from Fairly Disappointing I bought these headphones wanting to upgrade from the 720N headphones which I like a great deal. After wearing the WH-1000XM5's for awhile and getting used to the new touchpad, I wasn't blown away but happy with it thus far. However I started having issues. Starting with a crackling noise in the right ear. The only thing that stopped it and what was recommended by the Sony website was switching off the noise cancelling. That did stop it, but the main reason I went for the headphones I did was an improved noise cancellation. The sound wasn't that much better that the 720N so it felt like the main reason I bought the headphones was just stripped away. I also had other issues such as the headphones randomly powering off and the touchpad not reading any input during random intervals. I also just don't think they were that comfortable, not sore or too tight, just not that nice of a material. So I'll be more weary next time I pick up a new pair of headphones, for now I'll stick with the 720N.
Date published: 2024-02-03T00:00:00-05:00
Rated 5 out of 5 by from Spent a bit extra on these.. Very happy with sound quality, great battery life, comfortable to ware. Have had them for over a month and would reccomend to anyone.
Date published: 2024-02-03T00:00:00-05:00
Rated 5 out of 5 by from Ok Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Date published: 2024-02-02T00:00:00-05:00
Rated 5 out of 5 by from Incredible sound. Could be more comfortable I absolutely love these headphones. The sound is fantastic. I also use them in my noisy office and they work brilliantly for noise cancelling and meetings. My only issue is the headband. It's very narrow considering how heavy the headphones are, and I find after a few hours it hurts the top of my head. If I move the band slightly to a new spot it helps, but it gets really uncomfortable after extended periods.
Date published: 2024-01-23T00:00:00-05:00
Rated 5 out of 5 by from Very comfortable My husband and I bought these about a month ago and we are so pleased with them. We compared them with the similar model Bose headphones and decided on these. They are very light to wear, the controls are simple, sound quality is great. All in all I would definitely recommend them.
Date published: 2024-01-23T00:00:00-05:00
Rated 5 out of 5 by from Amazing Best headphones I've ever used. Great sound and very helpful features.
Date published: 2024-02-14T00:00:00-05:00
Rated 5 out of 5 by from Amazing Sounds I always go for Sony but these are class above the normal one's I buy and the quality is so far much better and controls are easier to use.
Date published: 2024-02-14T00:00:00-05:00
Rated 5 out of 5 by from The sound is good but NC could be a LOT better The sound quality is good and even better when connected via the standard 3.5mm jack. Bluetooth music has some crackle and pop at times and it can be flakey and disappointing. Thankfully, I mostly use headphones connected by wire so that is not so bad but considering the price of these things, the quality is rather poor. Noise cancellation should be significantly better than it is. While it does reduce the background noise considerably, all the hype I have been reading lead me to expect a bigger reduction. I still hear folks talking and traffic noise etc., and if I were on a train or airplane, these would not cancel out very much at all. I was really hoping to be able to leave a 5 star review but these are a sad disappointment.
Date published: 2024-01-22T00:00:00-05:00
Rated 5 out of 5 by from A fabulous pair of headphones Amazing just amazing nothing else , no other words just amazing
Date published: 2024-01-22T00:00:00-05:00
Rated 5 out of 5 by from 1000xm5 Ear buds Cracking ear buds, great sound, great bass, comfortable fit with extra sizes a great addition. Slight issue with creating an account but easy over come.
Date published: 2024-01-22T00:00:00-05:00
Rated 5 out of 5 by from Better than sliced bread I bought these prior to a stay in Hospital after checking the 'Which' website for 'Best Buy' What a blessing as hospital wards are noisy and busy but noise cancelling brought relief while an audio book of "Slow Horses" filled the days until home time. Conrols on right phone need a bit of practice but 'stop' on removing the phones and 'restart' on putting them back on was very accurate.
Date published: 2024-01-22T00:00:00-05:00
Rated 5 out of 5 by from Big and bulky I bought these recently. The sound quality is okay but I am disappointed with the size (too big which I presume is why the noise cancellation is largely ineffective) and they are bulky to store if I need to when out and about. I am a woman with an average sized head but feel these were designed with people with larger sized heads in mind… I wouldn’t buy them again as I bought them for noise cancellation and thought it would be worth the bulk/ fact they don’t fold but they aren’t. Controls are a bit hit or miss - sometimes there’s a delay in responding to the control or it makes the noise but the control doesn’t take effect at all. Disappointed overall.
Date published: 2024-01-21T00:00:00-05:00
Rated 5 out of 5 by from great product I’m very happy with this product. The quality is not so good as my wired Grado 350, but it is still the best wireless product. Better than Apple headphones which cost almost twice.
Date published: 2024-01-21T00:00:00-05:00
Rated 5 out of 5 by from Great sound/Noise cancelling but missing features Doesn't work while charging and mics don't work while using aux wouldn't be a problem but this makes it non compatible with playstation. Also don't like the adjustment it is smooth but has no numbers so every time I take it out I need to repeatedly try to get it to fit right
Date published: 2024-01-21T00:00:00-05:00
Rated 5 out of 5 by from Terrible After a year of use, the plastic hinge on my headphones broke, still under warranty. Contacted customer support for a replacement, but the worn-off serial number from usage posed an issue and fall off during my attempt to locate it. Despite explaining the situation, they refused replacement, claiming the serial barcode doesn't just fall off. Sent the headphones, got them back after warranty expiration. Disappointed with the customer service, won't buy again
Date published: 2024-01-21T00:00:00-05:00
Rated 5 out of 5 by from ANC blew my mind! Overall 5* for me. I purchased my pair a few weeks ago and on the recent long haul flight the ANC just blew my mind. It completely cuts out engine noise. Not straight away but a second or two after you put headphones on, they completely eliminate the engine noise. The fact that they don't fold doesn't bother me but for cups turning out rather than in, when resting on my neck, I'm not a big fan. Overall a solid 5* from me.
Date published: 2024-01-20T00:00:00-05:00
Rated 5 out of 5 by from Noise cancelling is amazing ! Headphones are so light with amazing noise cancelling feature
Date published: 2024-01-19T00:00:00-05:00
Rated 5 out of 5 by from Great Headphones, shame about the App After receiving the headphones I could pair them to my Pixel 8 Pro but couldn't register them in the Sony Headphones app. After trying it with another phone, it worked, so I concluded it was an issue with the Pixel 8 Pro. After contacting support they finally responded that Googles flagship phone was not supported and they wouldn't be able help, so now I'm stuck with headphones that I have to pair to another phone if I want to adjust setting until Sony updates the App to fix the issue.
Date published: 2024-01-19T00:00:00-05:00
Rated 5 out of 5 by from Not bad ! But…. I‘m writing this little review because Sony has been sending me nagging emails to do so on a regular basis. I bought this model several months ago and I‘m living in hope that I‘ll get used to it. First off, the accompanying packaging is great. The headphones themselves are of solid construction, though rather heavy and clobby. The fit over the ears is good, However adjustment is possible only in the length… there is no way to adjust the width in order to relieve the pressure of the overly-snug tight fit when required. Some people have a larger head, more hair, are more sensitive to pressure on the ears etc. Wearing the WH-100XM5 can become tiring. Adjusting volume and Blue-tooth NC/AMB is impractical (with cold hands, virtually impossible) with the buttons setup. The sound is good. System setup, rather complicated.
Date published: 2024-01-18T00:00:00-05:00
Rated 5 out of 5 by from Excellent sound … Brilliant sound quality from these Sony WH-1000XM5 headphones and so easy to set up and use. Some very good features for controlling the sound and the world around you … speak to chat, ambient sound and noise cancelling … and all operated by tapping the right earpiece (this takes a bit of getting used to but, with a little practice, it works well).
Date published: 2024-01-18T00:00:00-05:00
Rated 5 out of 5 by from Good headphones to a point I bought these specifically to use with a meditation programme that uses binaural beats, and they capture very low sounds. And they do that brilliantly. The bluetooth function is extremely over-sensitive. Touch the ‘ear muffs’ by mistake and you’re in trouble! They jump, turn it off and do other unwelcome things. The instruction leaflet is so small I can’t read it. And the app has been written for those who are fluent in computer-speak. I do need these headphones for my programme, so usually use them connected to my ipad with the connecting wire.
Date published: 2024-01-18T00:00:00-05:00
Rated 5 out of 5 by from Great product I am just concerned on the ear cushions beeing a bit to soft.
Date published: 2024-01-18T00:00:00-05:00
Rated 5 out of 5 by from Good Good noise cancelling headphones. It is an industry leading Headphone
Date published: 2023-10-17T00:00:00-04:00
Rated 5 out of 5 by from not recieved £230 on headphones I ordered two weeks and I am yet to own due to incorrect delivery information so I can not find my product. Still waiting on updates and proof of delivery from sony.
Date published: 2023-11-27T00:00:00-05:00
Rated 5 out of 5 by from One of the best wireless headphones I've ever use! Bought these from Sony on promo. Easy to set up and fast to charge using my own 45w block. Sounds great. Good balance across the spectrum offering a solid bass and listening experience. Would definitely recommend.
Date published: 2023-11-26T00:00:00-05:00
Rated 5 out of 5 by from New headphones Only used once so far but the noise reduction appears to be first class, also I love the operating functions control on the right earpiece. I think I'm going to love these based on my first impression
Date published: 2023-11-26T00:00:00-05:00
Rated 5 out of 5 by from Good Headphones, Broke after 10 months use I bought this in October 22 as a Christmas present. They worked well from December through to late October, sound quality was good and the noise cancelling was also good. However the headphones developed a technical fault in late October 23 (any headphone enthusiast knows the dreaded 'popping' a cup develops when there's a hardware issue) and Sony have been less than helpful since the warranty was 2 weeks over the year. As they were a Christmas present the headphones had only been in use for 10 months. I've been a Sony customer since the XM2s, but this will be my last set of headphones from them.
Date published: 2023-11-26T00:00:00-05:00
Rated 5 out of 5 by from Great noise cancelling headphones Happy I bought these headphones. Worth every penny.
Date published: 2023-11-25T00:00:00-05:00
Rated 5 out of 5 by from Good headphones ease of pairing to computer I bought these to replace my momentum 4's and like the sound. I don't use a mobile phone often so it would be nice for a pc version of the Sony headphones app on here. Build is nice, earcups are comfortable. I got a separate app for my pc that supports LDAC and I like the streaming movie equalisation. Thank you Sony.
Date published: 2023-11-25T00:00:00-05:00
Rated 5 out of 5 by from GOOD I bought 2days ago. I am planning to use this for my free time.
Date published: 2023-11-24T00:00:00-05:00
Rated 5 out of 5 by from Great product, poor customer service I was in love with this headphones until the hinge broke. The product was in warranty period but Sony refused to repair it for free.
Date published: 2023-11-24T00:00:00-05:00
Rated 5 out of 5 by from GOOD COMFORTABLE HEADPHONES I am happy with these Sony headphones, they meet my expectations for comfort and quality
Date published: 2023-11-11T00:00:00-05:00
Rated 5 out of 5 by from Replacement for Xm3 I bought these as replacements for my XM3 model which broke at the hinge . I was very happy with them and the xm5 are as good if not better. The slight disappointment I have is they have done away with the voice prompt and replaced it with a tone and it is not always clear what has been selected or if they have powered off or you are on ambiant sound on or off.
Date published: 2023-11-10T00:00:00-05:00
Rated 5 out of 5 by from Enjoy the silence and great sound whilst listening These headphones have changed my listening experience whilst on the go-airplane and train noise retreats to the background
Date published: 2023-11-09T00:00:00-05:00
Rated 5 out of 5 by from Easy of use with phenomenal sound quality Had these for about three months now, can honesty say after comparing to my Bose QC45 that the difference in sound quality is so much crisper through the mid range with distinctive bass that is not overpowering. For me they are my go to every time. Well done Sony!!!
Date published: 2023-11-08T00:00:00-05:00
Rated 5 out of 5 by from Very impressive I recently purchased these headphones after a lot of research and I am very pleased I did. The main reason I purchase these was for air travel, I am neurodivergent and really struggle with airplane cabin noise and makes every air journey highly stressful but I have to say that my latest journey was stress free and i highly recommend these. The noise cancelling was so impressive, really comfortable to wear and I am so happy that these are now part of my travel accessories. I
Date published: 2023-10-10T00:00:00-04:00
Rated 5 out of 5 by from Absolute class Love everything about them, especially the style..
Date published: 2023-10-10T00:00:00-04:00
Rated 5 out of 5 by from Great feature Fabulous. It does the job. I fall in love with this product every day
Date published: 2023-10-07T00:00:00-04:00
Rated 5 out of 5 by from NOT WORTH THE PRICE Similar audio quality is available on much cheaper headsets.
Date published: 2023-10-05T00:00:00-04:00
Rated 5 out of 5 by from Best noise canceling headphone I've used many earbuds and headphones from various brands including Bose, Bowers and Wilkins, Sennheiser and apple. So far the best noise canceling I've ever experienced is with the Sony WH-1000XMS. Excellent for travel. Amazing sound quality as well.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from FOLLOW THE LEARNING CURVE FOR BEST RESULTS My initial impression was unimpressed, but having now set up correctly I am now impressed. My priority was high res music sound quality and this has been achieved. I wanted a strong bass. Got it. Would be better if buttons were coloured. Noise cancelling probably good, but not a priority for me as main use is at home.
Date published: 2023-10-15T00:00:00-04:00
Rated 5 out of 5 by from Awesome headphones!! Product exceed my expectations, unbelievable sound quality and product design.
Date published: 2023-10-15T00:00:00-04:00
Rated 5 out of 5 by from Fantastic product with great features. I bought this product last month and it is fantastic with a great design and phenomenal features.
Date published: 2023-10-14T00:00:00-04:00
Rated 5 out of 5 by from Excellent! Product exceed my expectations, unbelievable sound quality and product design.
Date published: 2023-10-14T00:00:00-04:00
Rated 5 out of 5 by from Noise Reducing but not Cancelling; pro's and cons Bought my WH-1000XM5 over-ear headphones a couple of months ago. Have had the opportunity to use them in multiple environments and for extended periods so thought I'd drop a review. Overall, I would not purchase Sony's again (this is my third set of Sony headphones) as I feel the noise-cancelling and comfort levels are not great. On noise cancelling, the reviews I've read simply don't match my experience - using my newest set I can perfectly hear airplane noise and surrounding people related noise while travelling (including screaming babies). At home, I can hear the vacuum cleaner clearly and other ambient noise. I just don't get where the term "cancelling" comes in when there is clearly only a reducing effect. For work, I have to say that the background noise from the receiver end is much improved with the XM5's (compared with the XM3's, which seemed to amplify background noise). However, the comfort of the XM3's was superior - especially for wearer's of eye-glasses. The XM5's are not nearly comfortable for long hours of wearing. Sony would like the reviews to focus on the product but I raised the comfort concerns with their after sales service chat agent (a person) and was given short shrift in response and they questioned if I knew how to wear earphones properly :D. One game-changer for me is being able to connect to multiple devices using Bluetooth - thanks Sony for this. Overall, for a high-end piece of tech, they have their pro's and con's and I'm stuck with them but I would really love truly noise cancelling headphones - all reviews say that Sony are the best but I just haven't experienced it. Happy for Sony to prove me wrong but from my experience with their customer support, they'll probably say there's something wrong with me, rather than with their product.
Date published: 2023-10-14T00:00:00-04:00
Rated 5 out of 5 by from Best headphone you can buy right now ?? I brought it today. And i have to day wow this is fire. I love it best headphone to buy right now
Date published: 2023-10-13T00:00:00-04:00
Rated 5 out of 5 by from Good headphones - bad quality The headphones audio quality is good, they look great but the build quality isn't good. The head detection feature keeps breaking over and over again. I work from home sitting on a desk and they still broke. If you're looking for headphones that you'd want to wear outdoors, don't even think about them.
Date published: 2023-10-12T00:00:00-04:00
Rated 5 out of 5 by from Great once you achieve the air tight fit Got two weeks ago replacing my xm4s- like the smaller size looks and feels better to wear - not overly tiring on longer wear periods either which I found could be the case with the previous model- did find it challenging at first to get the correct air tight fit but once achieved the noise cancelling is excellent a definite improvement, and as said the fit is definitely better which I found especially good when walking. They produce a good well balanced sound which can be tweaked and personalised with the in app Equalizer which is also a plus. Would absolutely recommend.
Date published: 2023-11-07T00:00:00-05:00
Rated 5 out of 5 by from Excellent sound and functionality My wife bought me these whilst I was in hospital, great sound and noise reduction meant I could listen to music without all the noice going on around me
Date published: 2023-11-07T00:00:00-05:00
Rated 5 out of 5 by from Amazing quality (bring back the NFC feature) I love everything abut the new edition. The only thing missing from my old XM3 is the NFC connection feature.
Date published: 2023-11-07T00:00:00-05:00
Rated 5 out of 5 by from Nice kit These are mine second Sony headset as I've broke previous one (WH-910). Some updated features as changing track when you laying at the bed now you can disable at all to avoid accidental touch. Quality of sound is Sony quality, so don't even write about. Had a bit luck and was some good deal on Amazon, so I didn't hesitate and I'm happy about.
Date published: 2023-10-22T00:00:00-04:00
Rated 5 out of 5 by from Noise cancelling is disappointing I was very disappointed with the noise cancelling feature as it doesn't do a very good job of stopping background noise. I bought them based on other people's rave reviews for this feature but they are no better than others I have tried.
Date published: 2023-10-23T00:00:00-04:00
Rated 5 out of 5 by from Excellent product The sound quality is top, connection and operation is child's play and the battery life is enormous. However, I miss the comfort and rotatability of the ear cups of the WH1000-XM3 a little.
Date published: 2023-10-27T00:00:00-04:00
Rated 5 out of 5 by from Brilliant Quality Unlike any previous headphones I've had fantastic quality. Perfect for travelling.
Date published: 2023-11-01T00:00:00-04:00
Rated 5 out of 5 by from Pe4fect I bought the headphone on the airport of Amsterdam. The sound is great, nousecanceling super and easy to use.
Date published: 2023-11-05T00:00:00-04:00
Rated 5 out of 5 by from Geniales Me encantan, son perfectos en cuanto a supresion de ruido y sonido excelente, no pesan y son cómodos. Lo unico que echo en falta son las almohadillas mas gorditas que si tienen los anteriores.
Date published: 2023-10-29T00:00:00-04:00
Rated 5 out of 5 by from Almost perfect Great sound and comfort. Its just that i cant use them in the rain that is one minus point.
Date published: 2023-11-03T00:00:00-04:00
Rated 5 out of 5 by from wh-1000xm5 one of the best headphone ever i had in my life i would like to recommend everyone to buy this
Date published: 2023-10-20T00:00:00-04:00
Rated 5 out of 5 by from Wonderful pair of headphones! Overall a great experience, sound quality is great and the noise cancelling is perfect, they are light and comfortable to wear for long hours. Only reason i have four stars is that worry that the hinges may break due to the smaller and fragile build.
Date published: 2023-11-01T00:00:00-04:00
Rated 5 out of 5 by from Clever Great sound through equaliser, lots of features ...
Date published: 2023-11-02T00:00:00-04:00
Rated 5 out of 5 by from Great headphones I loved the headphones , they have a great Noice canceling and the sound itself while calls is amazing. Microphones work perfectly even outdoors. I miss the fact that you can't fold the headphones to easy transport but they come with a really great case to carry around.
Date published: 2023-11-02T00:00:00-04:00
Rated 5 out of 5 by from Terrible, Constant Issues I had Bose QC35s for 6 years without a single issue. Within 30 minutes of using these I noticed a crackling in the right earcup. Whilst trying to establish the issue via the Sony Headphones app, the app itself starting crashing and then not allowing my headphones to connect. A few days later the headphones just started turning off and back on whilst using them. At this point I’ve given up and will likely return them. £350 for constant problems. First and last time I’ll be buying Sony headphones unfortunately.
Date published: 2023-10-21T00:00:00-04:00
Rated 5 out of 5 by from Product excellent - support pages, not so much! I spend all day every day on MS Teams calls on a work Windows 10 Surface laptop. TheWH-1000XM5 were bought to solve a need for a bluetooth noise cancelling headset in a busy and noisy office environment. And they did not work, and then they did and then they didn’t. When they worked - one word describes the experience - brilliant but when they didn’t - it was a nightmare - I was stuck with headphones and no microphone. Even more frustrating I found that the headphones worked flawlessly with my Apple products (iphone, Mac and Apple TV) which somehow made the situation even worse. The solution turned out to be very simple - uninstall (not delete) all the bluetooth and audio drivers and then restart the windows 10 surface laptop and et voila - they worked first time and have done ever since. I listen to more music, get more enjoyment from doing so and they work great for the job I bought them for. I just wish that there was something on a Sony Support page that had suggested I try that first. I’m sure I am not the first person to have this experience and so sharing this here in tth hope that a support guy reads it and writes the two minute knowledge article that I was looking for before wasting a week trying to root cause the problem myself. If I had not stumbled on the solution these products would have been returned as unusable. All because the support pages don't recognise the use case of headset vs headphones and the problems that drivers can cause. It's your shareholder money you are wasting.
Date published: 2023-11-04T00:00:00-04:00
Rated 5 out of 5 by from Best headphone I bought it one month ago and it's currently awesome
Date published: 2023-10-20T00:00:00-04:00
Rated 5 out of 5 by from Best on market noise cancelling I use this product as assistive technology to help my sensory sensitivities and auditory processing issues. It's excellent at this; the voice filter feature helps me to hear people in noisy environments and the new design of the M5 is much more comfortable to wear for long periods than the M4.
Date published: 2023-10-24T00:00:00-04:00
Rated 5 out of 5 by from SONY AT ITS BEST Fantastic sound great features brilliant worn on plane does cancel all noise.
Date published: 2023-10-21T00:00:00-04:00
Rated 5 out of 5 by from Better than expected! I used the XM5’s on a 6 hour flight and then a 10 hour flight and they were better than expected at cancelling out the noise and the sound is crisp too! Very good value for money with all that it offers.
Date published: 2023-10-21T00:00:00-04:00
Rated 5 out of 5 by from Great sound Great sound quality. Ease of setup with Apple needs a little technical know-how. They are very large- slightly too big for my small (female) head and do not grip tightly.
Date published: 2023-11-05T00:00:00-04:00
Rated 5 out of 5 by from Technically great, less than practical. If you want to sit in a room and listen to near perfect sound, blocking out a lot of external noise, these are the best. I cannot recommend them more highly. However, if you want to use these outside, or in the gym....there are better options. These are not headphones for active people. I had two sets of the XM4s, both pairs failed, one after just 14 days, I wore the last pair to the gym once. The XM5s now come with a warning, not to wear them in the rain, or if you are sweating, so am beginning to think that's what caused the failure in my old pairs. Fair, they're not advertised as active headphones, but wearing headphones to the gym is pretty standard stuff, and these can't really cope with it. Sound quality is amazing, comfort is amazing, I do really like them...but requires buying another type if you want to go outside!
Date published: 2023-11-05T00:00:00-04:00
Rated 5 out of 5 by from Still one of the best brands The headphones have a great design, they reproduce sound very well and the attenuator works well. The app is complete.
Date published: 2023-11-04T00:00:00-04:00
Rated 5 out of 5 by from Alright but nothing crazy I'm very exigent regarding sound and i'm chasing the quality of Bose's best product but with good durability. This product is ok, although unpleasant if you use if for too long. The sound quality is ok but it's quite what you would expect from nowadays products. The sound reduction feels alright. This product feels very overpriced since a lot of its functionality are useless unless you use very specific apps (sound optimization using a picture of my ears....) The bluetooth connectivity is what is really not going well, at first it works but when I turn it on, I hear the sound that it successfully connected to my phone but doesn't play the sound still...
Date published: 2023-10-19T00:00:00-04:00
Rated 5 out of 5 by from Comfortable for extended periods. OK sound quality Bought 3 weeks ago. Recommend you spend time studying feature settings before purchasing and then personalising though they works adequately out of the box. Personal issue is these lack clarity (sound woolly to my expectation at this price point), compared to Bxxx mid price range - important for positioning and hearing the nuances of classical musical instruments, especially in orchestral pieces. ANC is excellent - in my experience, more effective range than Bxxx for dealing with ambient sound. Recommendation -- Yes to a friend, so long as the "living presence" in concert halls or large buildings is not a high priority.
Date published: 2023-10-27T00:00:00-04:00
Rated 5 out of 5 by from Bunch of spammers Bought some headphones, made sure I wasn't subscribed to any mailing lists and yet they completely ignore that and spam you.
Date published: 2023-10-28T00:00:00-04:00
Rated 5 out of 5 by from Excellenté They're great in every way. I love them very much, innit!
Date published: 2023-11-04T00:00:00-04:00
Rated 5 out of 5 by from Good function but confusing controls The noise cancelling is good and they are comfortable also good quality sound when making calls using bluetooth connection. But the controls are really confusing - only 2 buttons to do everything with, they arent very responsive, & the response is inconsistent. for example hold it down for 5 seconds & sometimes that will do something & sometimes it does nothing. And the sounds that indicate all the different states (on off connecting ANC on/off etc) the sounds that indicate each one are all very similar, which makes it infuriatingly confusing. I have another well known brand of ANC headphones which arent as good in terms of the ANC but i select them over these every time because there is a voice that says "bluetooth off" etc instead of a silly sound that sounds just like all the other sounds. I dont want to have to spend time studying my headphones in order to learn allthe sounds, i have better things to do with my time! If it werent for that would have given them 5 stars
Date published: 2023-11-05T00:00:00-04:00
Rated 5 out of 5 by from Great headphones, but... I am very sad to learn that, in the case a cup should break of - which sadly is not an unusual dammage - Sony has made it almost impossible to fix. And these headphones are simply too expensive to be non-fixable. But until that happens I will enjoy my WH-1000XM5.
Date published: 2023-10-31T00:00:00-04:00
Rated 5 out of 5 by from Very usable I've only had my headphones for about 3 weeks now and I found them more comfortable to wear than my previous earbuds and I was pleasantly surprised by how much better the sound quality was I would definitely recommend them
Date published: 2023-10-24T00:00:00-04:00
Rated 5 out of 5 by from very disappointed the sound quality for listening to music on my phone and cd player is very good but not for watching my tv. the design is also poor. i find the head band is uncomfortable and have to keep moving it about after a short while possibly because the padding isn't adequate or the headband is too thin. they should also be compatible with a wider range of codecs as i hear frequent crackling noises while watching my sony bravia KD tv via a bluetooth transmitter using the SBC codec (a problem i did not have with my older headphones which used the aptx HD codec).thought it was my transmitter that was the problem so bought another kind of transmitter but still experiencing the same annoying crackling noises. the headphones are definitely not faulty as this is the second pair i have had-took the first pair back thinking they were faulty! the ear cups disagree with my ears as i have had a negative reaction possibly with the materials or because there is insufficient room for my ears causing the skin on my ears to flake and itch. very annoying! have had to buy replacement pads which are a bit thicker to give my ears a bit more room and are made from different materials to the sony pads. had the xm3s before these-loved them and had no problems with them at all! always loved sony stuff but i am very disappointed with these headphones.
Date published: 2023-10-22T00:00:00-04:00
Rated 5 out of 5 by from good it holds the head a lot, I can't use more than 2 hours straight, it's a shame because it is expensive
Date published: 2023-11-03T00:00:00-04:00
Rated 5 out of 5 by from najgorsze sluchawki...nie kupujcie kupilem w marcu juz nawet nikt nie slyszy mnie jak rozmawiam przez sluchawki ogólnie masakra
Date published: 2023-09-16T00:00:00-04:00
Rated 5 out of 5 by from So comfortable! amazing headphones! they fit so well and are very comfortable for long periods of time. Battery life is good as well. I was hesitant to buy these at first because of the price but I can honestly say it is definitely worth it
Date published: 2023-09-16T00:00:00-04:00
Rated 5 out of 5 by from Opening the box They look great and feel good wearing them. After I learn more about them I will have more to add
Date published: 2023-09-15T00:00:00-04:00
Rated 5 out of 5 by from A Step up - but not in comfort Bought 6 weeks ago. Overall satisfied with the purchase - especially the ability to connect seamlessly to more than one device via bluetooth (that is a gamechanger). What I am unhappy about is the comfort level - if you spend many hours on the laptop, calls, music etc. AND you wear glasses - these are not the headphones for you. I had the XM3's for 4 years and they had their technical issues but at least they were very comfortable. The XM5's on the other hand pinch the arm of the glasses between your head and ear and after 30mins of wear you'll need a break. I tried with Sony support but they were unhelpful - so, it would be a hard no from me in the future for any Sony products.
Date published: 2023-09-15T00:00:00-04:00
Rated 5 out of 5 by from Tak urcite I've been using them for two weeks straight and i can't get enough of that amazing sound quality. The only drawback is that the sound could be louder
Date published: 2023-09-15T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphones with outstanding sound quality My very best ever headphones! Best sound quality, exelent battery life, very light, comfortable fit and the best ANC performance
Date published: 2023-09-14T00:00:00-04:00
Rated 5 out of 5 by from Excellent Excellent : extremely good; outstanding. superb wonderful terrific great fantastic awesome
Date published: 2023-09-14T00:00:00-04:00
Rated 5 out of 5 by from Great NC I really love my new sony earphones. The NC is amazing, with a lot of cool and good working features. I would definitely buy them again. Only problem is, they are too big for my head. I‘m female, hat size 56 cm. I consider my head pretty average for a woman. The earphones won’t get „short“ enough to sit firmly on my head. And the stuffing is a little poor. So I can’t dance wildly, but sitting near the noisy road, listening to nothing but my music is worderful.
Date published: 2023-09-14T00:00:00-04:00
Rated 5 out of 5 by from Great sounding, long lasting - not perfect. I bought these around 2 weeks ago as of writing. They have been great so far, the simultaneous connection between two devices is rock solid and the Bluetooth connection range / quality is excellent. The ANC is great, and blocks white noise very well. The pass through sound is acceptable, being better than average implementation but not quite as natural as Apple's implementation on their audio products. There is a slight issue where they will enter a 'call mode' where the quality of audio drops to facilitate microphone transmission - but it will do this on a computer when playing games even if you're using an external microphone and even have the headphone mic disabled via control panel on Windows; with the only fix being to close whatever app is using any mic. Overall, great product; even better if you can get it on sale :)
Date published: 2023-09-27T00:00:00-04:00
Rated 5 out of 5 by from Top class noise cancelling headphones. Hard to believe that Sony could improve on X4s, but they have managed it with the new X5s.
Date published: 2023-09-26T00:00:00-04:00
Rated 5 out of 5 by from best sound and build quality ever I bought the WH-1000MX5 one month ago. I have never used a Headphones in this quality. best from best
Date published: 2023-09-21T00:00:00-04:00
Rated 5 out of 5 by from Awesome Headphones These are excellent headphones with incredible noise cancellation capabilities. Really pleased with them
Date published: 2023-09-19T00:00:00-04:00
Rated 5 out of 5 by from Best noise cancelling headphones around The noise cancelling on these is phenomenal and with some careful equalisation they sound very good. There are a few cons though, so I’ll list them. 1. If your ears stick out a bit, as mine do, they’ll get irritated somewhat, due to the shallow ear cups. 2. The plinky plonk sounds you get when using the touch controls is quite annoying (for me anyway) and there doesn’t seem to be any way of turning them off, so if you’re listening Sony - please do something about that. Those are my main complaints, otherwise they’re great.
Date published: 2023-09-24T00:00:00-04:00
Rated 5 out of 5 by from Best noise cancelling ever! I have the WH-1000 XM5 series for just over 5 weeks. I have worn them on a cruise, at the swimming pool area, at home, sitting next to a mobile airconditioner and fans. After having it learn the profile of specifically how my ears work, the noise cancelling works excellent. Best I have ever heard. With that and a very low base and highs (I'm over 50 so my hearing is not perfect anymore) it is a very complete sound. 8D wifi headphone playlists have become my favorites on Spotify. I would recommend this to anyone who listens to music or just wants to cancel out the grey noise from background. Be focussed.
Date published: 2023-09-20T00:00:00-04:00
Rated 5 out of 5 by from Awesome headphones!! Bought these headphones a few weeks ago and they were fantastic! Noise-cancelling was superb, I literally could not hear any outside noise (unless I wanted to). The touch panel was a bit sensitive, but it’s not too bad. All in all the features were superb.
Date published: 2023-09-19T00:00:00-04:00
Rated 5 out of 5 by from Great headphones! After just one day I can tell that they were worth the money!
Date published: 2023-09-24T00:00:00-04:00
Rated 5 out of 5 by from Broken after 1week unusable after 2 months I only ever wore these indoors whilst listening to music or watching films an after 1 week I would occasionally hear a high pitched scream in the right earcup, after 2 months the headset was fully dead after returning it to Sony I was told it was water damage and outside of warranty, a fix would cost £155. The only way the headset could have had water enter is from sweat meaning it was standard wear and tear from daily use. I have had QC35 2’s for 3 years and even been caught out in the rain while wearing them and they still work fine, so if you are after a durable product or something that will last longer than it’s own battery look elsewhere.
Date published: 2023-09-22T00:00:00-04:00
Rated 5 out of 5 by from Fantastic headphones. Excellent sound quality. Only criticism, a little bulky.
Date published: 2023-09-21T00:00:00-04:00
Rated 5 out of 5 by from Poor build quality completely ruins good sound After two months of careful usage, the front of the headphones have peeled completely away at the front of the headphones, close to the noisecancellation openings. This is a common complaint of the model - the plastic material flecks and peels, ruining the feel of the model. The sound is good and neutral, the noise cancelling is unobtrusive and does not badly affect the sound reproduction. The sound stage is clear, albeit medium narrow. I cannot recommend this product because of the build quality, avoid.
Date published: 2023-09-22T00:00:00-04:00
Rated 5 out of 5 by from Amazing These are amazing, tge noise reduction is superb even when switched off
Date published: 2023-09-24T00:00:00-04:00
Rated 5 out of 5 by from Great headphones One of the best headphones ever. Better than AirPods Max for sure
Date published: 2023-09-24T00:00:00-04:00
Rated 5 out of 5 by from Wh-1000xm5 These headphones are the best I’ve ever bought They are light comfortable and sound fantastic Very pleased
Date published: 2023-09-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent but underwhelming These are a fantastic pair of headphones, but going off all the reviews I thought that they were going to be life-changing. Truth is, I paid £290 off Amazon and think that was probably £50 too much. Mucking around with the settings hasn't really d9ne much for me either; I either just stick to Vocal or Bass Boost. Recommend them, like them, but half the price would probably get you the same.
Date published: 2024-02-18T00:00:00-05:00
Rated 5 out of 5 by from Amazing I love the sound quality I like it over my AirPods and that’s now officially nothing over these babies ??
Date published: 2024-02-17T00:00:00-05:00
Rated 5 out of 5 by from Awesome really the Best. I purchased it before while coming back from my Europe tour. I was really awestruck by it's noise cancelling and weight. I was using it straight from the take off to the landing upto 12-13 Hours flight from LHR to GCM still I didn't feel any uncomfortable. Before I have used Beats, Bose, Soundcore and now I can easily say I did the right choice. Really loving it.
Date published: 2024-02-17T00:00:00-05:00
Rated 5 out of 5 by from The best of the best headphones I bought it one month ago, and I 'm really satisfacts whit it features. Very good quality and high fidelity.
Date published: 2024-02-16T00:00:00-05:00
Rated 5 out of 5 by from Good quality decent battery life Nice product no paper instructions find it yourself on google or miss out on aome features
Date published: 2024-02-16T00:00:00-05:00
Rated 5 out of 5 by from Uncomfortable, better options for me out there. I got a defect pair, so instantly had issues with touch control and after only 20 days of use (which for me does equal about 200 hours of use) I instantly had issues with noise crackling. With other headphones I've only had that issue after 1or 2 years of use. The sound quality is good. The noise canceling is great, although it felt like it started getting worse after only a couple days, but that might've been because of it being a defect. By far not as comfortable as the xm4 because of the thinner headband. I got a refund and got a Bowers & Wilkins px7 S2e instead, which seems very much worth it so far. Sadly the noise canceling isn't on par with the xm5, however, it is oqual to or better than the xm4, which was what I used for 2 or 3 years before the xm5.
Date published: 2024-02-16T00:00:00-05:00
Rated 5 out of 5 by from Happy with the purchase I've purchased the cream version of the headset. I have used it on a very busy 10hrs flight and I am really happy with the quality of the ANC. The case is very well designed albeit the flap covering the cable storage box is a bit flimsy, I think it could have been done with a velcro pouch and a zip and it would have been easier to manage. Bit disappointed with the bluetooth controls it could be easier to connect and it doesn't always re-connect. Could have used a bit more padding on the head as it becomes a bit uncomfortable after a few hours. The touch volume control takes a while to get used to, I am kind of missing the volume buttons.
Date published: 2023-09-18T00:00:00-04:00
Rated 5 out of 5 by from Clear and crisp sound. Bought these headphones just over a week ago and I am delighted with them.
Date published: 2023-09-18T00:00:00-04:00
Rated 5 out of 5 by from I use everyday In terms of NC is almost close to perfection. I don't like the plastic material used because it gives the impression of weak material. My second option would be the fruit company one just because of the material (but I don't think they are different in the final purpose which is sound quality), however, is double the price.
Date published: 2023-09-17T00:00:00-04:00
Rated 5 out of 5 by from Amazing sound, amazing ANC really comfortable, really good quality audio and fantastic ANC. When I take these headphones off, it's incredible how loud the outside world is. Would be good if they could be packed more compactly, however I realise that it may compromise the physical structure.
Date published: 2023-09-17T00:00:00-04:00
Rated 5 out of 5 by from Good stuff Got this just, 2weeks and am loving it. Quality sound and easy going
Date published: 2024-02-20T00:00:00-05:00
Rated 5 out of 5 by from Good Product I bought this and like it! The performances are good! Easy to use and sound quality is good for me.
Date published: 2023-10-01T00:00:00-04:00
Rated 5 out of 5 by from Good but not a vast improvement I am an autistic adult who requires excellent noise cancelling for comfort. These were a replacement for a dramatically faulty pair of WH-1000XM4s. I mostly use these paired to a desktop PC. I am not an audiophile, in fact I mostly use these to listen to podcasts, watch videos, and so on rather than listening to music, or I even just turn on noise cancelling so I can enjoy the silence. The sound quality is excellent and so is the noise cancelling, to me it's worth every cent for those reasons. I keep aquariums and these easily block the sound of my air pump. Although there is an obvious improvement in dampening outside sounds, at times the ANC increases in a way that feels a lot like eardrum pressure from changing altitude, which is not exactly uncomfortable but can be somewhat disconcerting. I dislike that the voice cues from the WH-1000XM4 have been mostly replaced with tones. I preferred the voice. The WH-1000XM4s voice cues announced "Bluetooth disconnected" should your headphones disconnect from your device. I think replacing this with a tone is a distinct downgrade. However, now an audible tone plays when you touch or swipe the touch-sensitive side panel, which is a vast improvement as now you know whether the headphones have registered your touch. One feature that is vastly improved is the "pause when removing headphones" feature, which never worked at all on my WH-1000XM4s. It works almost perfectly with the WH-100XM5s, with one major and very annoying fault- if I take my headphones off and put them on my headphone stand, the media I'm listening to pauses- but if I wait too long, the headphones will power off (which is fine) and my media will unpause and start playing through my speakers (which is not fine at all, in fact this means I'm still stuck with manually pausing things if I don't want it to continue playing through my speakers whether or not I'm at my PC). Bluetooth is good but not perfect, my headphones disconnect themselves from my device about once every 2 or 3 days. This is resolved by powering them off and on again. Comfort: In comparison to the WH-1000XM4s, these headphones are lighter and less hot to wear. However, the entire weight of the headphones rests on one small point on the top of the head, and as someone who often wears my headphones for 12 hours a day, this can lead to a little soreness. I can move the headphones forward a little to ease the soreness, but that means they are no longer centred on my head. All in all I'm glad I bought these, mainly because of the incredibly good noise cancelling- though I certainly hope they don't fail in two years like my WH-1000XM4s did.
Date published: 2023-10-01T00:00:00-04:00
Rated 5 out of 5 by from Falha o sensor de pausar a música quando tiro do o Estou com eles a quase dois meses, mas nunca funcionou
Date published: 2023-09-30T00:00:00-04:00
Rated 5 out of 5 by from Super overear Kopfhörer Sound, Funktionen, trage Gefühl, Akku Laufzeit alles wirklich sehr gut und ich bin voll und ganz überzeugt
Date published: 2023-09-28T00:00:00-04:00
Rated 5 out of 5 by from Second to none when they work, but have bugs I've had the headphones about 6 months. On the good side, the noise cancelling is fantastic when it works correctly, better than any headphones I've had previously including Bose QC35. The sound quality is good (maybe could use a bit more bass) and they're excellent for phone calls. Connection to a phone is very solid and even the app is good. But there are faults too. First and worst is a rustling, rubbing sound in the R earcup that occurs randomly when using NC. This is a known fault widely discussed on forums to which Sony have not supplied a solution. It's unbearable when it occurs and you have to turn NC off and hope for the best next time you turn them back on. Second, they look and feel a bit lightweight and cheap for the rather hefty price. But they are comfortable to wear. A good product, but that NC bug is a big one and needs fixing!
Date published: 2023-09-28T00:00:00-04:00
Rated 5 out of 5 by from All round great headphones Had these for over a year and am still more than happy with them. Very comfortable to wear and brilliant at cancelling out surrounding noises.
Date published: 2024-02-13T00:00:00-05:00
Rated 5 out of 5 by from Good sound quality. V comfortable Good sound quality. V comfortable. Prefer to airbuds. Cleaer instrumentation.
Date published: 2024-02-12T00:00:00-05:00
Rated 5 out of 5 by from Full Of Features & Comfortable i bought it for xmas as a treat for myself and i can’t seems to put it down. i’m always using it with my iPhone 14 pro max
Date published: 2024-02-12T00:00:00-05:00
Rated 5 out of 5 by from Premium quality, durability and feel. Beautiful design combined with smart features and bulletproof durability. Battery life stunning as usual Sony product.(Photo taken with Sony Xperia 1 IV)
Date published: 2024-02-12T00:00:00-05:00
Rated 5 out of 5 by from Great Sound quality...sublime. Great and classy product, lightweight and superb noise cancellation. I have 2 issues (doesn't have nfc and it doesn't have an atom of water resistant whatsoever). It's super comfortable and I can wear it for very long hours without feeling fatigued. Connecting the device to your phone through the sony app should be the best features to enjoy. It can select different ambient sounds based on your location.
Date published: 2024-02-09T00:00:00-05:00
Rated 5 out of 5 by from Life Changing! My first experience using noise cancelling headphones. Made travelling through the airport a completely different experience!
Date published: 2024-02-10T00:00:00-05:00
Rated 5 out of 5 by from Great sound but I read a lot of reviews about these headphones and they made me buy them but unfortunately I get a vibrating rattle from the left cup. But when the rattling stops then the sound is amazing and I'm really happy with them. I'm hoping it's just my headphones and not all and once I've taken them apart I'll be able to fix the rattling, so yes I would recommend these to anyone.
Date published: 2024-02-06T00:00:00-05:00
Rated 5 out of 5 by from Great sound I got these headphones as a free gift with my phone. I am amazed at the sound quality and the noise cancelling. And they come with a sturdy carry case to keep them in good condition.
Date published: 2023-08-29T00:00:00-04:00
Rated 5 out of 5 by from Best pair of headphones I ever owned Bought these as a Christmas gift to myself after reading about them on Which magazine. They weren’t wrong when they said they were an amazing headset. They are brilliant, the noise cancelling is excellent and it can even track when you are out and about to give you a level of ambient sound so that you can hear traffic etc. they are pricey though but definitely worth it. The app can be a bit fiddly though and can disconnect quite easily even when paired
Date published: 2024-02-06T00:00:00-05:00
Rated 5 out of 5 by from Amazing headphones Great sound quality, lots of cool features, and the best design. I bought the white ones, and they look really aesthetic.
Date published: 2024-02-08T00:00:00-05:00
Rated 5 out of 5 by from Quality product Sony does it again, another quality product with features like outstanding noise cancelling and long battery life plus multiple point connection, highly recommended
Date published: 2024-02-08T00:00:00-05:00
Rated 5 out of 5 by from VERY good Been using these for work as it doubles as a hands free kit. The noise cancelling is good enough to block out the noises from a refrigerated trailer and most of the cab sounds. Makes nights out a bit easier to sleep. Haven't really used the voice activated features for skipping tracks as the touch functions on the right ear have been enough, even functioning well with gloves on. Speak to pause playback is handy but given that it's two taps to pause and two taps to play again, it's not a feature I use. These headphones come with a host of other features that are useful, using some of them and disabling others means you can personalise them to suit your needs. Comes with a nice carry case that has a space for the charging cable as well as wired connection to a device. Battery has proven exceptional, 2 12 hour shifts with near continuous use on each day and still had 25% charge remaining. All in, a very good headset, feels and looks high quality with superb sound.
Date published: 2024-02-09T00:00:00-05:00
Rated 5 out of 5 by from Perfect wireless headset - love it I have been using WH-1000XM5 for more than 1.5 years, and I must frankly admit that it's great. Very comfortable, high sound quality, great ANC. It's worth every penny spent.
Date published: 2024-02-07T00:00:00-05:00
Rated 5 out of 5 by from Sony WH1000XMB5 Good sounds, nice noise cancellation feature and the volume is great.
Date published: 2024-02-05T00:00:00-05:00
Rated 5 out of 5 by from What a great product........ Had these for 3 weeks. Amazing sound quality.........
Date published: 2024-02-05T00:00:00-05:00
Rated 5 out of 5 by from Delighted i bought them!! Super sound, excellent noise cancelling and terrific battery life.
Date published: 2024-02-05T00:00:00-05:00
Rated 5 out of 5 by from Great headphones! Bought these a few weeks ago and have been wanting a set for a while, but the price has held me back. The sound quality can't be faulted and I'm hearing things I couldn't before, so that's great! Range of sound is amazing, with enough bass, but not to much. Noise cancelling is very good, but not really tested in a very noisy environment yet. The overall quality is OK, not as premium as I hoped for the money, but this seems to be the case with most electronics. Zip on case feels like it may fail at anytime, and for a premium set up this is disappointing, and the case itself doesn't feel that high end either. Having said this, I would recommend them to anyone as the main thing is sound quality and it's 5* for this...
Date published: 2024-02-05T00:00:00-05:00
Rated 5 out of 5 by from No so happy I bought this last week and I no so happy about the sound
Date published: 2024-02-06T00:00:00-05:00
Rated 5 out of 5 by from Great when it works, broken touch pad hinders use I bought this in July, and for the first 3 months it worked fine and lovely However, then it started acting up, with the touch pad constantly registering interactions, stopping, starting and skipping tracks and making the entire experience unbearable
Date published: 2023-11-16T00:00:00-05:00
Rated 5 out of 5 by from Great! Excellent sound quality and excellent noise isolation and cancellation. Lots of options and highly customizable. Very comfortable too. It's a bit warm though, making my ears sweat after using it continuously for a while.
Date published: 2023-11-18T00:00:00-05:00
Rated 5 out of 5 by from Fanbloodytastic After using ear buds for a while I have replaced them with these and they are super-duper. The sound is great and I can see why window lickers like having their ears covered they are warm, comfortable, I wear them most of the time so nobody bothers me with my special look. I can choose when to cancel the wife with one button.
Date published: 2023-11-14T00:00:00-05:00
Rated 5 out of 5 by from Sony stole my money I would never have this item again were it not for my partner buying me a new pair as a surprise to replace my previous pair. I really enjoyed using my XM5s and I rate them well but I never wanted to deal with Sony again. Reason, I purchased a pair of XM5s last year and my warranty was still within the year. I contacted Sony as the Bluetooth was no longer connecting to any devices I tried. To be fair, the customer service rep was courteous and patient, but my issue could not be resolved as I no longer had the serial number. Please be warned, this is how Sony catches you out with this product. The serial number is on the packaging which the average person disposes of. It is no where on the XM5, it is not imprinted so you have a permanent record of it on the product in case you lose or dispose of your packaging. Though I had proof of purchase, without this serial number, Sony would not take my headphones in for repairs. I realise that there is no serial number in the product itself because with this new replacement, I see where the serial number is and it is on a sticker, on a strip of packaging which detaches from the box (a banner around the box). It is not even printed within the box or headphone case. They are not cheap headphones and I am out of pocket. Whilst I liked the headphones, I planned to go to a competitor for my next purchase who offer good products. Totally disgusted in Sony and I truly warn you to beware of this stealth-like way they avoid supporting or respecting you as a valuable customer. Whilst I would recommend the product, sadly I cannot recommend Sony until they resolve this.
Date published: 2023-11-19T00:00:00-05:00
Rated 5 out of 5 by from Bad The headphones did not work properly. I like to listen talking books , many times happened that when i moved it stopped so I needed to press play in my mobile in order to continue listening.....Too expensive
Date published: 2023-11-19T00:00:00-05:00
Rated 5 out of 5 by from Hot Headphones My husband loves his gift. Noise cancelling and crystal clear sound qualities are a bonus. Best headphones he's ever had to date
Date published: 2023-11-16T00:00:00-05:00
Rated 5 out of 5 by from Fantastic noise cancelling I have had these for a few months now, the noise cancelling is incredible. In class I put them on with rain sounds and cannot hear anyone talking around me. The same on the bus with music. It is fantastic. The white colour have got pretty stained so that is not ideal. The only thing I would say is I didn’t realise they are not water resistant. So these can not be warn in the rain of any kind. It would be a good feature to add as weather is unpredictable… but otherwise I love them so much! I cannot workout how to change songs / volume on the headphones too but that is not much an issue.
Date published: 2023-11-19T00:00:00-05:00
Rated 5 out of 5 by from Great headphones for everyday use Love them! Sound is great with many different presets and options for manual changes, noise cancelling is well, feels great even if you have them on for a longer period of time... can only recommend!
Date published: 2023-11-15T00:00:00-05:00
Rated 5 out of 5 by from Good quality sound My husband bought these headphones two weeks ago and is very happy with them, but would like a longer lead so that he can sit further away. Would appreciate advice so that we buy the correct type of extension lead or longer lead. He also wants a splitter so that we can both listen to music - same advice needed! HELP, please!
Date published: 2023-11-18T00:00:00-05:00
Rated 5 out of 5 by from Much improved from the wh-1000M4 I’ve got both the 4 and the 5 now and both brilliant but the 5 much more comfy and the Bluetooth connectivity much better
Date published: 2023-11-28T00:00:00-05:00
Rated 5 out of 5 by from Sony 1000MX5 headphones Had these cans for about a week now. Just really still learning how to use them. The sound quality is very good and ANC is pretty good. Really like them as they are more comfortable than buds, but sound is better on the buds.
Date published: 2023-11-28T00:00:00-05:00
Rated 5 out of 5 by from Great headphones I bought this a week ago and I can’t stop using it
Date published: 2023-11-28T00:00:00-05:00
Rated 5 out of 5 by from Superb and perfect for helping focus on tasks Bought these a few weeks ago as an upgrade from some earbuds I used for work. The noise cancellation and other features are brilliant and really help me focus on work tasks even with laundry machines running in the same room.
Date published: 2023-12-22T00:00:00-05:00
Rated 5 out of 5 by from First day of use and it’s really impressive! First day of use. Used them occasionally In the past (demos in shops). Always wanted to purchase, now made it and I’m really happy!
Date published: 2023-12-22T00:00:00-05:00
Rated 5 out of 5 by from Top quality headphones Purchased a pair of these for commuting, the noise cancelling is superb, I find them very comfortable and excellent sound quality, well worth the money
Date published: 2023-12-17T00:00:00-05:00
Rated 5 out of 5 by from Super comfortable and sound is great! I got this about 3 weeks ago and am very happy with the product!
Date published: 2023-12-15T00:00:00-05:00
Rated 5 out of 5 by from EXCELLENT QUALITY, VERY COMFORTABLE My lovely girlfriend bought these for me as a birthday present. I use them mostly for on-line chats and videoconferences, but also for watching computer video. Really good quality sound and excellent battery life too!
Date published: 2023-12-14T00:00:00-05:00
Rated 5 out of 5 by from great product amazing product. Like the sound and noise cancellation feature.
Date published: 2023-12-13T00:00:00-05:00
Rated 5 out of 5 by from The best headphones I have owned. I've been through quite a few sets of headphones, both in-ear and over the head over the years. For using at home, for phone calls or music, these are by far the best. The controls are easy to use, they are comfortable and they have incredibly sound quality. They should for this price. The noise cancelling feature was the clincher, it is as good as everyone says it is, and saves me from so much stress in daily life.
Date published: 2023-12-20T00:00:00-05:00
Rated 5 out of 5 by from Great Headphones, with lots of features! Just bought them, but very satisfied with what Ive tested so far.
Date published: 2023-12-19T00:00:00-05:00
Rated 5 out of 5 by from Great Headphones Bought this recently to replace my old Headphones (WH-1000XM3) and I love the upgrade in quality. The quality in sound is much better and the same goes with the connectivity - it's a lot faster! My only grip is that when changing sound controls e.g "Ambient Sound" or "Noise Cancelling" there is no longer a voice telling you which one is which. This can be confusing at times. Other than that Great Headphones with more refined improvements
Date published: 2023-12-19T00:00:00-05:00
Rated 5 out of 5 by from Great buy! Very comfortable headphones, giving excellent sound quality. Although they are obviously intended to be used via Bluetooth I prefer to attach them to my Arcam Solo with the cable provided, and they do not disappoint. The sound is impressively clear with just the right balance between higher register notes and solid bass.
Date published: 2023-12-18T00:00:00-05:00
Rated 5 out of 5 by from Slick design I'm so in love with the quality and slick design. The noise cancelling is something out of this world, I definitely recommend it, big time.
Date published: 2023-12-23T00:00:00-05:00
Rated 5 out of 5 by from Great Purchase This is one I can wear all day - the soft headphone cups are very comfortable and padded well enough. The sound quality is excellent. For music, you really can hear the detail in songs. The base is super clean with no distortion and plenty of depth and the mids are clear and full, not the hollow scooped-out sound you get from other headphones. The highs are crystal clear without being tinny.
Date published: 2023-12-23T00:00:00-05:00
Rated 5 out of 5 by from Sony WH-1000XM5 I bought the Sony WH-1000XM5 last week but thus far I have not put it on my ears again because it has not moved the needle for me.
Date published: 2023-12-12T00:00:00-05:00
Rated 5 out of 5 by from Comfort and more importantly joy This is the first pair of headphones ive brought since i was a kid so with the power of youtube i viewed about 30 reviews and got honest opinions. Then i decided to take the leap and sony havent let me down , Great comfort , the noise cancelling is so great that while im playing my frank sinatra i cant hear my wife nag at me so thats an added bonus.
Date published: 2023-12-12T00:00:00-05:00
Rated 5 out of 5 by from Great sound and noise cancelling, comfortable I've had these for a couple of weeks now. I read many reviews before I got them They are very nice and the sound quality is very good indeed. The noise cancelling is very good although Of note if I am to be very picky I can still hear if someone is next to me and talking if my music is not very loud but I was expecting this as some of the reviews did suggest this. but it does stop me from hearing the TV for example if someone else is watching something and I need to focus on work. Overall very happy that I got these they have been life changing for studying
Date published: 2023-12-12T00:00:00-05:00
Rated 5 out of 5 by from Seems to work fine This is the only noise cancelling headset I have ever used so have no personal frame of reference for comparison. I went by reviews. It certainly cancels the vast majority of background noise on a Boeing 787 and 777, and provides very good sound transmission from the aircraft's audio socket. Rather better than the noise cancelling headset provided by the airline. I have not used the bluetooth function and am satisfied with the other functionality. The carrying case is good, and I wonder about the scratch resistance and general structural strength of the headset.
Date published: 2023-12-11T00:00:00-05:00
Rated 5 out of 5 by from Amazing headphones Beautiful headphones, sound quality amazing and very efficient N/C. The design is nice however I wished they could be folded.
Date published: 2023-12-25T00:00:00-05:00
Rated 5 out of 5 by from Great ANC, okay sound quality Great ANC, okay sound quality. the black is nice but shows oil and finger prints very easily.
Date published: 2023-12-21T00:00:00-05:00
Rated 5 out of 5 by from Amazing The sound is amazing. It feel great in your hand when you have it on it doesn’t feel like you even have an Headphone on very comfortable, I am impressed
Date published: 2023-12-21T00:00:00-05:00
Rated 5 out of 5 by from bedziesz zadowolony Sony robi dobre sluchawki. te wybitnie mi sie nie podobaly wizualnie - jakies takie jak robocze do pracy przy mlocie pneumatycznym. Kupilem i okazalo sie ze w rzeczywistosci lepiej sie prezentuja niz na zdjeciach i nie chodzi tu o jakosc zdjec. Dobra teraz jakosc dzwieku slucham na kodeku LDAC i jestem zadowolony z jakosci lubie krwiste brzmienie dobrze slyszalne basy, ale nie przesadzone i precyzyjne. jakosc rozmów - przy silnym wietrze i przy drodze o silnym natezeniu mój rozmówca po drugiej stronie mówil ze nic nie slyszy !! To tyle nie bede sie rozwodzil na temat jakosci dzwieku bo kazdy ma swoje preferencje co do brzmienia i moje bardzo dobre subiektywne odczucia nie pomoga najlepiej posluchac w sklepie na swoim dobrze znanym kawalku.
Date published: 2023-12-21T00:00:00-05:00
Rated 5 out of 5 by from Excellent! Excellent product. Loved how AI has been incorporated to adjust to background noise.
Date published: 2024-01-15T00:00:00-05:00
Rated 5 out of 5 by from Excellent! Excellent product. Loved the way AI has been integrated with product
Date published: 2024-01-15T00:00:00-05:00
Rated 5 out of 5 by from Great headphones! I received these headphones for Christmas and I am super happy with them! The sound quality is great, they are comfy to wear and the app helps you customise how you hear your music. These are my first over the ear headphones and I would say that overall its a great product!
Date published: 2024-01-15T00:00:00-05:00
Rated 5 out of 5 by from Pricey, but totaly worth it! Bought this couple of days ago and have used it everyday since im a uni student so i was not completley happy with forking out so much money for headphones but id do so again, they are brilliant, really amazing noise cancelling for noisy lectures or when studying in the library, the ambient feature where it uses the microphone so you can hear whats going on around you is so clever i honestly didnt think that that fuction would work as well as it does! its also really good for when doing the food shop, i stuggle with loud noises and get overstimulated really quickly when shopping but the noise completly is blocked out and when its time to pay you just click the button again for ambient sound and its so easy.
Date published: 2024-01-15T00:00:00-05:00
Rated 5 out of 5 by from Very posh They look very posh and have great features and really good noise-cancelling, however feel a bit fragile and I am always cautious to not break them.
Date published: 2024-01-15T00:00:00-05:00
Rated 5 out of 5 by from Ruined my career I bought the WH-1000XM5 on 2 minhs before for my proffessional use. The first 2 months were perfect and after that in one day, the right side of the headphone stops working. I tried to restart , then rest the heaphone unfortunatly it didnt work. I have sent my headphone to the service.and its taling long time to get back to me. I have got lots of struggles in my career due to the lagging of servicing and i cant even work as my job is fully related to customer service and ghe role of headphone is very important.
Date published: 2024-01-14T00:00:00-05:00
Rated 5 out of 5 by from Sony wireless head phones These headphones arrived last week and I find it difficult to put them down. The sound quality for the price is very good, and the light weight means that they are comfortable to use
Date published: 2024-01-12T00:00:00-05:00
Rated 5 out of 5 by from Awesome Headphone I must say this is a great headphone with amazing features. The noise cancellation is the top of the best. I used it in a very noisy area but no outside noise could interfere with my listening to music. Awesome sound quality and functionality. The "Speak-to-chat" is superb, once you start talking to someone, your music is paused automatically. I love this headphone.
Date published: 2024-01-12T00:00:00-05:00
Rated 5 out of 5 by from Good sound Really good noise cancellation feature, sometimes the voice activated pause doesn’t work or works then doesn’t play sound again even after it’s made the noise to replay. The sound quality is really good and it’s hard for others to listen to whatever you’re listening to. The sponge on one ear has collapsed on a side which is a pain. Overall quite comfortable for a few hours but can’t make too sudden movements as they fall forwards/backwards quite easily.
Date published: 2024-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great features very comfy and very good bass I brought these a month ago after testing them in curry’s I wanted a pair of headphones with good bass and I found when testing them non really had that so I choose the Sonys just because of the clarity and fast response times of the carbon fibre drivers when I got them home and started using them I found they are very bassie and they were a good buy.
Date published: 2024-01-13T00:00:00-05:00
Rated 5 out of 5 by from Decent Headphones Upgraded from in ear headphones so glad I did noise cancelling so much better
Date published: 2024-01-10T00:00:00-05:00
Rated 5 out of 5 by from Great headphones, worth the price It sounds great and the noise cancelling is the best on the market. Its not cheap but its well worth the price. The feedback sound could be quieter or optional but otherwise its perfect. The case is really solid too and feel quality.
Date published: 2024-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great features ... just needs a few tweaks I bought this recently and have been using it at the gym. It has great sound quality and noise cancellation. However i have a smaller head and even on the tightest adjustment it feels a little loose. I also think it should be made more resistant to water so i can wear them in the rain
Date published: 2024-01-11T00:00:00-05:00
Rated 5 out of 5 by from Sound is amazing! Purchased last month and the sound is amazing, hearing parts of songs I’ve not heard before. Love them.
Date published: 2024-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great wireless headphones. My son gave me the headhones for my christmas and it is the best comfort headphons i have had for a while.
Date published: 2024-01-10T00:00:00-05:00
Rated 5 out of 5 by from Completely ecstatic! All I dreamed of and more I have wanted a pair of good wireless noise cancelling headphones for a while now. Did loads of research and was surprised by how all the reviews for the XM5 were nothing except superlative. Surely they couldn’t be that good?! They are that good. Forget all the numerous clever features - the sound is just incredible. I couldn’t be happier!
Date published: 2024-01-12T00:00:00-05:00
Rated 5 out of 5 by from Both light and right. I bought these after my other half kept stealing my WH-1000MX4 headphones. These were great and I am delighted with the newer WH-1000MX5 model. They are so light that you hardly notice that you are wearing them yet they are very secure when you are out and about even in blustery winds. The sound quality and ease of use is simply right in every respect.
Date published: 2024-01-09T00:00:00-05:00
Rated 5 out of 5 by from Truly Noise Cancelling I treated myself to these headphones when heading off on holiday. In combination with my sony phone they are exceptional. Firstly they are truly Noise Cancelling. I first tried the out sitting in a busy airport paackex with travellers. Instantly all noise was cut out. Sony's claims that their ldac software upgrades the Bluetooth experience to give high quality sound from hi-res files is well founded especially when used with Sony's dsee settings. Very impressed.
Date published: 2024-01-09T00:00:00-05:00
Rated 5 out of 5 by from It’s not hype, these are the DB’s !! There’s ins’t much to say that hasn’t already been said, so I’d simply like to say if you’ve read the reviews, seen the comparisons and have a change to buy these, do what I did and you wont regret it. Simply Awesome over-ear cans!
Date published: 2024-01-09T00:00:00-05:00
Rated 5 out of 5 by from Great value and superb quality Had over a month now and better than my Bose QE that they replaced (which were stolen). For the price, I can’t fault and genuinely could not see how headphones double the price could be any better.
Date published: 2024-01-09T00:00:00-05:00
Rated 5 out of 5 by from Broken after a week The right side hinge got broken after a week of use. I have used it will great care. Still the product is broken. It is definitely a design flaw
Date published: 2024-01-02T00:00:00-05:00
Rated 5 out of 5 by from My Headphones The sound is excellent. After getting use to the app, setting up the user experience was easy. I like using touch sensitive pad on ghe left earpiece.
Date published: 2024-01-02T00:00:00-05:00
Rated 5 out of 5 by from Very comfortable. Pic perfect sound , light weigh. My wife has always been a Sony enthusiast for years. So I up graded her old Sony head phones to the latest and she has been loving it ever since . Loving me more.
Date published: 2024-01-01T00:00:00-05:00
Rated 5 out of 5 by from Best Yet I cannot number how many earphones I have tried over the years. But finally I have found the perfect pair for me. The sound quality is excellent. The noise cancelling is beyond perfect. Still learning all the controls but am well impressed.
Date published: 2023-12-26T00:00:00-05:00
Rated 5 out of 5 by from Great headphones Everything about these are top quality but the adaptive sound control can be slightly annoying at times
Date published: 2023-12-29T00:00:00-05:00
Rated 5 out of 5 by from Excellent headphones at a great price Great headphones on a black Friday deal. Excellent noise isolation and enhanced
Date published: 2023-12-29T00:00:00-05:00
Rated 5 out of 5 by from Great headphones except the ear cups I bought these headphones recently and the NC on them are amazing. I love them overall except one thing, the ear cups. There is a strange smell that is coming from them, even though I bought a new pair. Unfortunately I left my city as soon as I bought them and I haven’t been able to return or exchange them at the moment.
Date published: 2023-12-31T00:00:00-05:00
Rated 5 out of 5 by from Excellent sound quality, and beautifully made. The sound quality is exceptional - no wonder it's everyone's best buy.
Date published: 2023-12-27T00:00:00-05:00
Rated 5 out of 5 by from Great, Amazing I've been using it for 3 weeks. It's great. Amazing sound quality. Good EQ options. Noice cancellation is okay. All features are great. App works perfect. But I found some problems when connected to my laptop. But it's fine now. overall I'm happy
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from Sehr hoher Tragekonfort Ausgezeichnete Tonwiedergabe und faszinierende Noise Cancelling. Schön gepolstetert, dadurch auch als Glatzenträger angenehm zu benutzen.
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from Intelligent noise cancelling Excellent all round. Noise cancelling works incredibly well especially if you download the app to select modes. Very happy with these vs the twice as expensive apple version. Very comfortable too.
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from Perfect sound quality I bought this yesterday and I am so happy because of that.
Date published: 2023-12-30T00:00:00-05:00
Rated 5 out of 5 by from Gorgeous Beautiful headphones. Aesthetically pleasing and beautiful in blue. Audio quality is superb and packed with brilliant features like Speak to Chat
Date published: 2023-12-31T00:00:00-05:00
Rated 5 out of 5 by from Not used them yet but you insist I leave a review! I got them for myself but not had chance to use them yet. Bombarded with emails to review so here you go. I expect they are ok but not used them yet! Not fully worked the operations out yet as not used them! I like the colour!
Date published: 2023-12-31T00:00:00-05:00
Rated 5 out of 5 by from The best over-ear headphones on the market but... Love this product, however, there are a few cons that I just decided to accept. I hope that in the next version, there will be improvements. Despite having a much better sound quality, noise cancellation, and mic quality for voice recording and calls, there are a few things that seem worse than the previous versions. Namely, the design is no longer foldable, and the cups do not rotate in both directions (they actually rotate in an opposite direction from what users would want to when wearing them on one's neck); having a foldable design would be way more convenient for carrying it around in a bag (and having a much smaller protective case). Besides, I don't really understand the choice of material on ear cups, they constantly collect fingerprints.
Date published: 2023-12-31T00:00:00-05:00
Rated 5 out of 5 by from Was really happy with it in the first 3 weeks Noise cancelling is really great, sound quality pretty good, but the left side stopped working after about 3 weeks and they have now been in repair for the last 3 or 4 weeks.
Date published: 2023-12-31T00:00:00-05:00
Rated 5 out of 5 by from Excellence in a box! I already own a pair of Bose headphones, but these Sony headphones are awesome, they are comfortable, the sound is brilliant and the best part is the noise canceling ability, the other great quality with these headphones is that you can use them wireless or, as I purchased them for, to use on the airplane via the cable supplied, brilliant pair of headphones, plus the come in a handy carry case, I would recommend them to anyone.
Date published: 2023-12-26T00:00:00-05:00
Rated 5 out of 5 by from Sony wh1000xm5 Pros: amazing sound Very comfortable compared to xm4 Earcups are very soft and like the material Cons: Out of the box it sounds absolutely horrrrible If your ear does not fit the cup then you will be in excruciating pain Something is definitely wrong with the noise reduction feature because if there is a loud sound like drilling for example it will stop it for one second then let it in for 1 then stop for shorter period of time and let it through for longer and repeats.(fully updated firmware and use it with an iPhone 13 Pro which should definitely be new enough) Supplied cable is so small that it’s a joke what am I going to do hang it off a charging brick and break the 300£ headset No water protection so absolutely scared to step in light light rain or work out with
Date published: 2023-12-27T00:00:00-05:00
Rated 5 out of 5 by from Increíble ANC Super confortable and has the best noise cancelling
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from Great sound but not as comfortable as others I bought this a few weeks ago as it was on sale for £279. I am overall pleased with the purchase as the sound quality is amazing with deep base. The Sony app is great to use for example being able to seamlessly switch between devices connected via Bluetooth. One negative is comfort, compared to the Bose quiet comfort this isn’t as comfortable granted that the Bose is far more expensive. I have large ears and I wish the ear muffs we’re deeper and slightly larger to fully cover my ears.
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of 5 by from Great headphones The noise cancelling and transparency modes are great
Date published: 2024-01-08T00:00:00-05:00
Rated 5 out of 5 by from WH-1000XM5 Wireless Headphones Received these as a gift after Christmas. Having had many pairs of headphones and earphones over the years, these are the best ones I have ever had. The noise cancelling element is second to none. Still working through the different aspects of the headphones.
Date published: 2024-01-08T00:00:00-05:00
Rated 5 out of 5 by from Good noise cancelling Bought this for Christmas, the noise cancelling is brilliant and haven’t had any problems so far. One thing that they could improve on is the transparency mode’s ability to hear people speaking. Can clearly hear surroundings while in this mode, but it’s still hard to hear other people when talking
Date published: 2024-01-07T00:00:00-05:00
Rated 5 out of 5 by from Comfort beyond compare Perfect headphones for listening in a world without background noise. Fit perfectly over ears for extreme comfort
Date published: 2024-01-07T00:00:00-05:00
Rated 5 out of 5 by from Beautiful design In terms of design, I love the looks and feel of the product. It is easy to carry around, even though it does not fold up. The carry case is really nice, and not too big which I was concerned about. As for the comfort, they are the most comfortable headphones I have used. Materials are nice enough, and wearing them for multiple hours is not an issue. Sound quality is not the best, however it is really good. On top of that having the equalizer is an awesome feature, which allows you to fine tune the sound profile. Other nice features are the active noise canceling, touch controls, long battery and fast charging. Maybe the only thing that I don't like about these headphones is their ability to connect to only 2 devices, which in my opinion is kinda buggy. Using them on Windows is also a pain, since for some reason Windows does not detect their microphone. (This could be an issue with Windows or the headphones I'm not sure)
Date published: 2024-01-06T00:00:00-05:00
Rated 5 out of 5 by from Light weight, modern, god tier anc I bought these together like a month ago and was one of the best decision I've made
Date published: 2024-01-06T00:00:00-05:00
Rated 5 out of 5 by from Ultimate headphones Stunning headphones. Amazing sound. Excellent noise cancellation. Great battery.
Date published: 2024-01-06T00:00:00-05:00
Rated 5 out of 5 by from Quality product Had these as a Christmas gift, they are really good quality and the sound and noise cancelling is excellent
Date published: 2024-01-06T00:00:00-05:00
Rated 5 out of 5 by from Great features I bought mainly for using on long travel trips, the noise cancelling is great and the headphones are amongst the most comfortable I have ever used so perfect for long flights. Sound quality is up there with much more expensive headphones
Date published: 2024-01-05T00:00:00-05:00
Rated 5 out of 5 by from Best headphones ever Don’t hesitate honestly… no fault at all… super easy to set up…
Date published: 2024-01-04T00:00:00-05:00
Rated 5 out of 5 by from Brilliant! Top quality in every aspect, most importantly sound, but also the controls & overall look and feel. 360 reality audio is stunning but unfortunately not (yet) readily available everywhere
Date published: 2024-01-04T00:00:00-05:00
Rated 5 out of 5 by from Fantastic headphones Got this for Christmas. The quality is amazing. Easy to use , very versatile
Date published: 2024-01-04T00:00:00-05:00
Rated 5 out of 5 by from Perfect Beautiful sound ,long lasting batery ,perfect noice cancellation
Date published: 2024-01-04T00:00:00-05:00
Rated 5 out of 5 by from Great Headphones Got these for Christmas and they have excellent sound separation and noise cancelling. The sound quality is superb - no muddy base and the low ends do not drown out the mids. Also, the NC is excellent and happily drowns out my younger brother talking.
Date published: 2023-12-26T00:00:00-05:00
Rated 5 out of 5 by from Great noise cancelling Amazing noise cancellation and super light weight .
Date published: 2023-12-26T00:00:00-05:00
Rated 5 out of 5 by from Pretty brilliant if buggy sometimes Had XM4 first and now XM5. Love 'em both but there was an issue with headphones touch pad first and them some problems with charging the XM5. The first problem with the touch pad sounds being on although you turned them off from the app was fixed with software update and the latter just disappeared after a few days. Sound and noise cancelling is very good imo.
Date published: 2024-01-17T00:00:00-05:00
Rated 5 out of 5 by from Sensitive I invested between $300 and $400 in these headphones, expecting a blend of top-notch quality and lasting durability for the price. Regrettably, the experience fell short of my expectations. Merely a few days post-purchase, while engaged in my work session with a cup of hot tea nearby, the headphones abruptly malfunctioned. The cause seemed to be the humidity from the tea. In an instant, the sensors (excluding the touchpad) ceased functioning, resulting in the loss of auto-pause and other features. Additionally, the audio quality deteriorated, becoming hissy, and the noise cancellation feature completely failed. This purchase turned out to be a disappointing waste of money, and I deeply regret buying this product.
Date published: 2024-01-17T00:00:00-05:00
Rated 5 out of 5 by from My experience The products ambient is excellent, the app is very useful, the headphones are comfortable and I can wear them for hours. My issue is the noise cancelling now its good as it should be but with certain songs that have a lower treble or bass the noise cancelling is pretty weak or even the actual song If it's quite low pitch yh the noise cancelling will be a lot less effective
Date published: 2024-01-17T00:00:00-05:00
Rated 5 out of 5 by from Great Features I bought this a few months ago and I’m happy that I did. I bought it to use in conjunction with Elgato Wave XLR and Wave DX as part of my gaming set up #wildflame71. The Sony WH-1000XM5 headphones connect to the Elgato products via the Twelve South Airfly Pro aptX compatible wireless transmitter/receiver and enable wireless sound via Bluetooth. This is successful and once you have the hang of it fairly straightforward. The cushions are memory foam and a good size - my husband has a pair too and is happy with the fit. Multipoint connectivity is a great feature and phone calls connect seamlessly whilst switching from my Twelve South Airfly Pro via the Sony Headphones App to my iPhone 15 Pro. The App walks you through setup of the headphones easily. Adaptive Sound Control, Speak to Chat and 30 hours of battery life make this headset an excellent choice whatever your activity.
Date published: 2024-01-31T00:00:00-05:00
Rated 5 out of 5 by from BEST HEADPHONE IVE USED. Have used several quality headphones, they were good, but these are exceptional, Outstanding, Amazing 360 degree function, Also easy to use.
Date published: 2024-01-31T00:00:00-05:00
Rated 5 out of 5 by from Great headphones Love them. Sound quality is great, noise cancelling is great. Very happy with these
Date published: 2024-01-30T00:00:00-05:00
Rated 5 out of 5 by from Will be sending back Nice headphones but earpad are too soft. Reached out to Sony Support who told me that since I have bought them in US, I have to pay for repairs in EU and asked me read t&c's. Wish they have told me when I was buying it and to all the customers buying a Sony products at the airports. Very sad over this poor support. I am returning it back!
Date published: 2024-01-30T00:00:00-05:00
Rated 5 out of 5 by from all around fantastic Excellent quality, and easy to adjust in app settings; the only downfall is when someone rings, I have to turn the headphones on again as they always turn off.
Date published: 2024-01-29T00:00:00-05:00
Rated 5 out of 5 by from Best wireless headphones Not had a lot of time with these headphones as yet but so far very impressed with the sound. Best wireless cans I've heard to date
Date published: 2024-01-24T00:00:00-05:00
Rated 5 out of 5 by from Best wireless earphones I have used Got the as a Christmas present using with a Samsung projector work flawless from the get go
Date published: 2024-01-03T00:00:00-05:00
Rated 5 out of 5 by from Sensational Sound and Features Bought around 10 days ago. Extremely pleased with all aspects
Date published: 2024-01-25T00:00:00-05:00
Rated 5 out of 5 by from Great features I bought this some few weeks ago, I've not really used it but i like it so far
Date published: 2024-01-26T00:00:00-05:00
Rated 5 out of 5 by from Fantastic quality. I had these as a birthday present and they are so good at blocking out all surrounding noise! I can now listen to music, films or use my I pad while my husband watches football!
Date published: 2024-01-28T00:00:00-05:00
Rated 5 out of 5 by from Very good noise cancelling I bought them to use at the gym. Really nice the noise cancelling.
Date published: 2024-01-25T00:00:00-05:00
Rated 5 out of 5 by from Clever Great sound through equaliser, lots of features ...
Date published: 2023-11-02T00:00:00-04:00
Rated 5 out of 5 by from Great fitting I bought a month ago and working perfectly and great sound
Date published: 2024-01-26T00:00:00-05:00
Rated 5 out of 5 by from Comfortable listening I've had these a few weeks and I must say I'm loving the XM5. They are so comfortable I wear them all day working from home without discomfort. And they work well connected to both my laptop and phone. Calls are great and no complaints about call quality from colleagues. The transparency mode is acceptable. I can hear my surroundings. I don't use noise cancelling that much. Sound is good but not better than my XM4s. And I miss the foldability of XM4s. So far no sweaty ears.
Date published: 2024-01-25T00:00:00-05:00
Rated 5 out of 5 by from Great sound Really happy with purchase. Sound improved from previous model and much lighter to wear.
Date published: 2024-01-25T00:00:00-05:00
Rated 5 out of 5 by from Great features I’ve recently bought these headphones and I’m very pleased with the quality and the fantastic audio
Date published: 2024-01-25T00:00:00-05:00
Rated 5 out of 5 by from Nice sound and noise cancellation. Nice sound. I like the noise cancelling. The sound could be a bit louder.
Date published: 2024-01-28T00:00:00-05:00
Rated 5 out of 5 by from Beyond my expectations I’m enjoying premium music sound and details voice with the extra functions that comes with it
Date published: 2024-01-28T00:00:00-05:00
Rated 5 out of 5 by from Great design and light weight Bought these a month ago used them a few times the noise cancelling is extremely good and the features with the app brilliant Highly recommend
Date published: 2023-12-09T00:00:00-05:00
Rated 5 out of 5 by from Needs work. Feels flimsy at the turning points. Sound all muffled and inferior till you adjust eq to your taste. ANC also needs work mic during calls when in bus also needs more calls but close to perfect in other scenarios. Headphones need to love a little drizzle a bit more. Touch disabling needs to be an option for when in the rain. I still recommend after setting eq.
Date published: 2023-12-09T00:00:00-05:00
Rated 5 out of 5 by from Great headphones. The best I have ever used. I am very happy with these headphones. Wonderful sound.
Date published: 2023-12-09T00:00:00-05:00
Rated 5 out of 5 by from Does not live up to the spec I was really looking forward to these being great, sadly when making voice calls people could not hear me. Tried a number of different settings and didn’t get better. Faulty headphones
Date published: 2023-12-09T00:00:00-05:00
Rated 5 out of 5 by from Good sound quality but abit funky on the looks I bought these about 3 weeks ago as soon as they came in the post I knew they wernt for me as I have a square head shape they didn’t look right at all I’d advise going out to a shop and trying them on first instead of buying them online
Date published: 2023-12-09T00:00:00-05:00
Rated 5 out of 5 by from WH-1000XM5 I’m so happy I chose WH-100XM5 pair of cans instead of the iPod max. I think these headphones are far better in sound and lighter in weight so you can wear them all day.
Date published: 2023-12-08T00:00:00-05:00
Rated 5 out of 5 by from The Best The quality and sound is amazing. Originally wanted them for the gym, now they travel everywhere with me. Noise reduction is incredible. The app ia very intuitive and easy to use. They are the best wireless headphones on the market.
Date published: 2023-12-08T00:00:00-05:00
Rated 5 out of 5 by from Comfortable andxsounds very good Very good sound out of the box and comfortable. Only gripes are a lack of start up instructions in the box, I hate having to download apps just to learn how to use the thing. Also the charging lead is far too short.
Date published: 2023-12-08T00:00:00-05:00
Rated 5 out of 5 by from Fantastic headphones Can't fault them. Excellent headphones. Great sound quality.
Date published: 2023-12-08T00:00:00-05:00
Rated 5 out of 5 by from Amazing Well I've tried noise cancelling head phones before and ear buds. But these really do, do what they say they do. I have heating issues and wear hearing aides and using these with my mobile and my laptop for meetings had been revolutionary
Date published: 2023-12-07T00:00:00-05:00
Rated 5 out of 5 by from Improved an excellent product line Again Sony has excelled in producing a pair of headphones that leaves the competitors behind. I like the new design. They are comfortable to wear and the noise cancelling is really put to the test in noisy flight cabins and trains but all I can say is wow.
Date published: 2023-12-07T00:00:00-05:00
Rated 5 out of 5 by from Overall great design with just 1 annoying problem i bought this just a month ago and it was an amazing product, sound quality is nice, design is sleek and modern, I just don't like how the headphones are not in the correct orientation when I want to rest it on my neck (ear muffs not laying flat on the shoulder/chest area) when I decide to stop listening for a while.
Date published: 2023-12-07T00:00:00-05:00
Rated 5 out of 5 by from so many software bugs there are so many software bugs, I don´t even know where to start. I can´t use the key freature 360reality audio because analyzing my ears with the app does not work. And since today I can´t even connect the headphones with my phone. Although I tried everything! Turning it off and on multiple times and even resetting it. This is not what I would expect from 400$ headphones. I am thinking about returning them
Date published: 2023-08-03T00:00:00-04:00
Rated 5 out of 5 by from Great noise cancelling I've had them a week now and Very pleased with the proformance of them
Date published: 2023-08-03T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound quality and comfort I've been using them for a while now, and the sound quality is absolutely great. They are better than my sennheiser hd560s and those are wired. These bluetooth headphones have changed how I hear music allowing me to properly hear songs were supposed to be hearded. Paired with Tidal masters you can't beat the audio quality.
Date published: 2023-08-03T00:00:00-04:00
Rated 5 out of 5 by from Amazing technology but build could be better. These headphones are incredible, in terms of their performance etc but the build quality does worry me, the part where the band joins the headphone could be done in metal to make sure it doesn’t brake.
Date published: 2023-11-14T00:00:00-05:00
Rated 5 out of 5 by from amazing features Bought these a few weeks ago and the quality and features are great
Date published: 2023-11-14T00:00:00-05:00
Rated 5 out of 5 by from Very disappointing - prefer XM3 Compared to my XM3s, these are uncomfortable. Yes they are light, but they’re a poor fit for my ears and I’m constantly having to adjust my left ear especially. The noise cancelling is also poor compared to my XM3s. With my XM3s I can block out all sound, with the XM5 I can still hear some sound, especially at higher pitches - not something I want when listening to classical music. I wish I had tested these in a store before buying :-(
Date published: 2023-12-11T00:00:00-05:00
Rated 5 out of 5 by from Perfect product Super quality and function. Only missing support for Youtube music.
Date published: 2023-12-11T00:00:00-05:00
Rated 5 out of 5 by from Product is good at listening but not the best at s The product is good to consume music and listen but it has many glitches when it comes to speaking (echo, not clear voice)
Date published: 2023-12-10T00:00:00-05:00
Rated 5 out of 5 by from Bass extraordinaire Great sounds, best bass I've experienced in ages. Magnificent cans at a great price
Date published: 2023-12-10T00:00:00-05:00
Rated 5 out of 5 by from It's an experience.... Product look is classy and sound experience is elite. It gets warm after using a hour but lot of Software options to customize
Date published: 2023-12-10T00:00:00-05:00
Rated 5 out of 5 by from Put you in control I just can't take it off. It's comfortable and reactive
Date published: 2023-12-10T00:00:00-05:00
Rated 5 out of 5 by from Comfortable and amazing noise cancellation I bought this for a long haul flight and have been thoroughly impressed with how well it filters out noise, best I've tried so far. Battery lasts a long time and gesture control also works very smoothly.
Date published: 2023-12-10T00:00:00-05:00
Rated 5 out of 5 by from Great noise cancelling and comfort I bought a few months ago but have only really just stared to use them.A huge leap musically from AirPods 2 and Bose 35.They are so comfortable and there are so many features that I need to explore further
Date published: 2023-12-10T00:00:00-05:00
Rated 5 out of 5 by from Great quality product I bought these headphones last week and they are very good. They are easy to use and very comfortable. I haven’t managed to connect them to my Sony Bravia TV yet but I am hopeful I can. The only downside was that there are no instructions on how to use them in the box and what there was is in very tiny writing so I think the target market is young people not us older folk.
Date published: 2022-10-24T00:00:00-04:00
Rated 5 out of 5 by from Amazing I've had my headphones for about a month and they sound great!!! Noise cancelation works wonderfully when you have it on, when you turn it off you can actually hear people better than you can with the headphones off and your head. I've been recommending these headphones to everyone i talk to, so Beats headphones no more for me, great product Sony...
Date published: 2022-06-20T00:00:00-04:00
Rated 5 out of 5 by from Great Features, but... It's a little small for my head and it causes pain on my head where the top part rests on it after an hour or two
Date published: 2022-07-07T00:00:00-04:00
Rated 5 out of 5 by from Wanted to like it but… I bought these mainly for sure travel. So the ANC and comfort were really important. Neither were s expected. The head band became uncomfortable an hour into a three hour flight and the ANC didn’t worked about as well as my apple AirPod pros. Muffled the airplane noise a bit, but not to the level I expected. I have a pair of 8 year old Sonys that work better. Needs adjustable ANC. Returned the head phones to place of purchase.
Date published: 2022-10-22T00:00:00-04:00
Rated 5 out of 5 by from Amazing sound quality The sound quality is amazing & these headphones have to be one of the most comfortable headphones i’ve ever tried.
Date published: 2022-06-13T00:00:00-04:00
Rated 5 out of 5 by from Great I don’t know where to start but to general description of this headphone is that it’s great and superb. I first had the XM4 but this is way better in all things except and I repeat except the volume level is not that high to my expectations and as compared to the Apple headphones. The volume level is why I gave it a 4 star.
Date published: 2022-08-12T00:00:00-04:00
Rated 5 out of 5 by from Not what I expected I thought this would be extremely superior to my Bose QC35. It is not. The old Bose looks better, sounds better and is way more comfortable. I wear a headphone 9 hours/day everyday, and have done so for the last 2.5 years. This one starts to hurt after a few hours. The plastic feels cheap and collects fingerprints easily. The app is ok, it has stuff no one uses, like 360 audio. I'd prefer a flatter headband comfort wise. I guess it's an Ok product if you've never owned a Bose qc35/qc45. Definitely not worth the price though.
Date published: 2022-07-02T00:00:00-04:00
Rated 5 out of 5 by from Wow... audio heaven! The best set I have ever owned. The sound quality is amazing. The comfort is top notch, even while wearing glasses and earrings! The noise canceling is fantastic. The battery life has been great too. Love these so much!
Date published: 2022-08-31T00:00:00-04:00
Rated 5 out of 5 by from Great headphone I bought this 3 weeks ago and enjoy them daily for at least an hour.
Date published: 2022-10-04T00:00:00-04:00
Rated 5 out of 5 by from Great noise cancelling. Sound is muddy! Love the noise cancelling. Best by far. The sound is muddy out-of-the-box, but the eq helps. Very comfortable. Almost forgot they were on my head. The padding could be better on the ear cups however.
Date published: 2022-09-23T00:00:00-04:00
Rated 5 out of 5 by from Amazing Noise Canceling and Sound I upgraded from the Xm-2 for the Xm-5, and am very glad I did. Wonderful headphone, with class leading noise canceling and sound. They are also very light and completely comfortable and create no fatigue after extended listening.
Date published: 2022-06-14T00:00:00-04:00
Rated 5 out of 5 by from Great , but comes at a cost I've been looking forward to this product for a while and have had the mx series since mx3s, the line has comes cone a long way but the portability is now kinda a second thought of the device with foldability now isn't an option and the case is a bit bulky compared to its former models. anc is so much better with the upgrade of mics bing 6 instead of 4. and the sound is still amazing as always with the deeper bass then the bose sets that are similar.
Date published: 2022-06-29T00:00:00-04:00
Rated 5 out of 5 by from First pair Bought this about a month ago and I've found it amazing! The noise cancel feature is a real help when I'm taking the train home or I just need to focus in the library. Being able to mess with the bass and treble is nice as well and the touch sensor feature on the headphone is self was unexpected but amazing! Make sure you stretch out your pair incase it fits uncomfortably but other then that, I love these headphones.
Date published: 2022-07-08T00:00:00-04:00
Rated 5 out of 5 by from Absolutely Excellent The XM5’s are the best headphones I’ve tried for full sound and tunability. Highs are just right, miss are smooth, and the bass is taught and full. Very comfortable to wear also. Previously demoed the air max phones and I choose the XM5’s. Fully satisfied with this product.
Date published: 2022-08-31T00:00:00-04:00
Rated 5 out of 5 by from Sounds amazing but battery life is not good It seems like they die quickly, I charge them fully and they only last like 3 days. When I only listen to them a couple of hours a day. I don’t think they last 80 hours at all.
Date published: 2022-06-27T00:00:00-04:00
Rated 5 out of 5 by from Awesome Headphones I purchased a month ago to replace another brand of headphones as I prepared for a business trip to Europe. These are comfortable to wear for many hours, audio is excellent, easy to use and customize via the app. They block out sound very well, the case they are packed in is a bit bigger then previous headphones I have used
Date published: 2022-10-18T00:00:00-04:00
Rated 5 out of 5 by from Industry-leading noise canceling This model of headphones seems to continue to be the best in class in all areas. The superb noise canceling, great audio quality and excellent features easily put it in front of all other models. I use these for trips and while I work in the office, and they are very comfortable to wear for long periods of time and have become a must for me on plane rides, with their noise canceling. I can't recommend these enough.
Date published: 2022-06-14T00:00:00-04:00
Rated 5 out of 5 by from Makes me transcend time and space I feel like Dr. Manhattan when I’m wearing these. Out of body experience every time they come in contact with my ears. (Use the app and look up the best EQ for the XM5 and then adjust from that for best sound quality). Battery is nigh eternal. Powered by Zeus himself.
Date published: 2022-06-29T00:00:00-04:00
Rated 5 out of 5 by from Great features, comfortable to wear, Great App. Bought it about a month and half ago. I love the sony app and it's EQ settings. Very comfortable to wear for long periods of time. ANC is amazing and almost on par with Bose! Overall great product no regrets on purchasing.
Date published: 2022-10-04T00:00:00-04:00
Rated 5 out of 5 by from superb stuff they live up to the hype. very comfortable and shield quite a bit of airplane noise and screaming babies. able to focus when wearing. great phone mic. haven't tested the music quality
Date published: 2022-07-05T00:00:00-04:00
Rated 5 out of 5 by from Outstanding ANC I bought these last month for my honeymoon trip to Hawaii. The back and forth was about 15 hours of wear time. Wow the ANC is the best. Very light weight, so comfortable and I didn't have to take my earring out. I loved when I took off the headphones my movie downloaded on my Fire tablet stops, pauses and then restarts when you put them back on, seamless. And SO quiet, since I got home I have started using them to listen to books, very peaceful and I can't hear my husband asking me any dumb questions. The shape of the case is great I love the flatness, it fits in my carry-on so much better, fit's perfectly on my tablet when stowed. My old earphones that came in a big ball carry case was so awkward. Outstanding product.
Date published: 2022-10-11T00:00:00-04:00
Rated 5 out of 5 by from A great set of headphones I love these. I own the Bose 700 and the Airpods Max. These are better. Lighter. Better sounding. Easier to wear longer.
Date published: 2022-06-10T00:00:00-04:00
Rated 5 out of 5 by from Awesome These headphones blow the AirPod Max headphones out of the water. They’re more comfortable and lighter than the last Sonys in this line-up. They also fixed the connectivity issue where it’s a breeze to connect to a different device. Highly recommended and worth the price.
Date published: 2022-06-11T00:00:00-04:00
Rated 5 out of 5 by from Great features Great sound and rich tones. Wonderful noise cancelling. Very comfortable to wear and great design.
Date published: 2022-06-28T00:00:00-04:00
Rated 5 out of 5 by from Everything it says it is!! I have tried various noise cancelling earbuds and also various headphones, and returned them all. They just sounded like earbuds and headphones. Some sounded good but not noise cancelling, even other Sony products! The WH1000XM5B has excellent tonal qualities and the noise cancellation really works! The fit and feel is also very comfortable!
Date published: 2022-09-18T00:00:00-04:00
Rated 5 out of 5 by from Love them I bought these about a month ago because I deal with tinnitus I need a good noise canceling headphones. These are amazing, best headphones I’ve ever had.
Date published: 2022-09-30T00:00:00-04:00
Rated 5 out of 5 by from Had to return And the three model and that was really good until it broke. And then for my birthday I thought I’d get the five model since it was like the best in class. But using it to mow the yard it would noise cancel and then about 10 minutes later it would go back off again for about 10 or 15 minutes and then back on again. And when using it at home to black out kid noises or grandkid noises it never really seem to block out much that I could tell and so my Apple AirPod pros I’ll just have to live with those.
Date published: 2022-08-17T00:00:00-04:00
Rated 5 out of 5 by from Best in class Consumer Grade headphones The Sony WH-1000XM5 Headphones are a great step up from the XM4 in terns of Noise Cancellation, Call Quality, and Sound Quality. However, in what it gained, it also lost some of its portability compared to the previous generation and it's slightly less comfortable. After around 30-40 minutes of use, the headphones start making my ears hurt, likely due to the smaller sized earcups. In terms of portability, the bulk of the new case makes it harder to stash away than their predecessor. And in terms of wearability, it's easy to dirty the inside of the earcup when wearing the headphones around your neck if you're eating. As someone who loves wearing the headphones around my neck, I prefer the previous generation's (Sony WH-1000XM4) to have the earups rotate the operational end of the cup inward against my body so that the drivers and inside cup don't get damaged if I spill something or food lands on the headphones while they're on my neck. Another issue I have is the absence of quick pair via NFC which I utilized heavily on the previous WH-1000XM4. The lack of the feature on the XM5s is more inconvinient as it means I have to go into my phone's bluetooth settings to connect to the headphones after using them with my laptop. This, however, is where the XM5 really improved, making switching between devices easier as it immidietly connects to the device I'm switching to while disconnecting the device I was using almost immediately. This was a welcome addition to the headphones and it alleviates the problems I had with the removal of NFC pairing/connecting.
Date published: 2022-06-21T00:00:00-04:00
Rated 5 out of 5 by from Best Ever The headphones are the best I have ever used. The noise cancellation is exceptional
Date published: 2022-09-15T00:00:00-04:00
Rated 5 out of 5 by from Work and sound great I compared these headphones to the Apple AirPods Max, and the Sennheiser Momenthum 4 wireless headphones. After several days of evaluating the sound and features i selected the Sony's because I felt the sound quality was the best.
Date published: 2022-10-19T00:00:00-04:00
Rated 5 out of 5 by from Not that great, esp for the price Super fancy super lightweight have to download apps and takes a forever installation set up where supposedly you wear it and it adjusts to the shape of your ear? The bass is missing the treble sucks and the studio beats are way better. It also glitches- a lot.
Date published: 2022-07-21T00:00:00-04:00
Rated 5 out of 5 by from Amazing Headphones I upgraded from the XM4 and it was worth every penny. The noise cancellation is amazing. The sound quality superb. Nothing but the best.
Date published: 2022-08-02T00:00:00-04:00
Rated 5 out of 5 by from Was kind of disappointed I was late to the XM4s because i was still using my boss 35s but wanted to upgrade for a while. I so I bought the 1000XM4s and the XM5s 6 days after the 5s released. To be honest I loved the XM4s much more than the 5s and as a result I returned the XM5s to best buy. I love sony headphones and products like my Playstation 5 and we should be able to use our Bluetooth headphones with are PS5s Sony.. common?? Especially Top End headphones like the XM4 and 5s but anyways the XM5s wasn't for me. The XM4s have much better bass and I enjoyed that sound stage much more than the XM5s. The 5s do have great noise canceling and would be amazing for work and travel. The 5s get a A+ and are much better than the 5s when it come to noise canceling but I just like the xm4s sound stage much better. Also the 5s don't fold and the unboxing was nothing like the 1000XM4s. I save my packaging so I really do miss the high quality boxes but I understand why it changed but I feel if your spending $400 plus for something the packaging sould be Top ter but for me the XM4s are my everyday head phones and I'm okay with that.
Date published: 2022-06-17T00:00:00-04:00
Rated 5 out of 5 by from Great Noise Cancelling, Good Sound, Less Comfort The new Sony WH-1000XM5 wireless noise cancelling headphones look better than the XM4, but the head band is less comfortable. The sound quality and noise cancelling is better, but I'm disappointed in the overall sound quality. It's good, but for a $400 set of headphones, I expect it to be great.
Date published: 2022-06-30T00:00:00-04:00
Rated 5 out of 5 by from Superb headphones Tested product on numerous flights and noise cancelling did not disappoint
Date published: 2022-06-29T00:00:00-04:00
Rated 5 out of 5 by from The coolest features I bought these over a month ago and definitely have to say, they have the coolest features. Comparing to the AirPod Pro max headset … and the price of it —- to these Sony headphones- Sony wins , it’s definitely worth it. Beats apples price , beats the basic apple features. However my head is pretty small and I wish it had more shorter adjustable features ; it’s definitely better than the Beats Solo 3 pro with the head size adjustment, not slippery and is more sturdy . I’m not the biggest fan of the power button nor the case , but the headphones alone, perform really well and the battery life is also a very nice plus !
Date published: 2022-09-17T00:00:00-04:00
Rated 5 out of 5 by from Slept thru an apartment fire alarm. The ANC is phenomenal, I use these daily for 14+ hours. The mic is crystal clear for meetings. These feel like they were made for for flying. Sound quality is amazing, bass is clear, but does not drown other elements.
Date published: 2022-09-15T00:00:00-04:00
Rated 5 out of 5 by from Amazing headphones I love these headphone! They are comfortable and sound amazing! I already told my friend who loves listening to music as much as me to pick these up! Great headphones you won’t be disappointed!
Date published: 2022-06-21T00:00:00-04:00
Rated 5 out of 5 by from Best noise canceling on phone calls There are a lot of noise canceling headsets on the market but even popular brands are not offering any support for phone calls. They are mostly focused on the person that wear the headsets not the person on the other end of the line. I would not be wrong if I tell you that they are making the things worse for the other person, by amplifying the background noise not the person's voice. WH-1000XM5 on the other hand are different and deserve 5 stars for that. I was able to have a normal conversation over the phone while walking outside in regular city traffic. I am not living in a big city like LA or NY but these headsets may perform well even there. My wife told me that I sound like I am in the office. The battery life is very good; I wear these for 3 weeks now listening on them 30 min every weekday and so far I didn't charge them at all. I like also the audio quality though so far I used these only for podcasts with limited music content. Now for the not so good part. When I turn the ANC on, I can feel the noise cancelling kicking in, but I can still hear helicopters, airplanes, noisy traffic or even wind. I do believe that a larger ear cup with more foam could help with this issue. I heard that the ear cups are smaller than on WH-1000XM4 and frankly I would prefer these to be a bit larger. Also the manual shows these as not being sweat proof and unfortunately after wearing these for a half an hour I do find sweat under the ear cups. When I turn my head left or right it will increase the noise that comes from the outside. Not sure if it's related to the headband being more rigid or to the frame of my sunglasses keeping the cups at a certain distance from the ear. The tactile control works good, is responsive, and provides feedback similar to the airpods, but I should read the manual to learn about all the features. Overall I am pleased with the purchase and I would recommend this product. PS: I didn't own the WH-1000XM4 but I listened to some audio samples in a review and WH-1000XM5 seems to do a better job on noise canceling than WH-1000XM4.
Date published: 2022-08-13T00:00:00-04:00
Rated 5 out of 5 by from Not as good as the XM4s I found these headphones to be uncomfortable to wear for more than 45 minutes. I thought the XM4s were wearable for several hours. But for comfort, sound and noise cancellation, I prefer the AirPod Max headphones. I returned the XM5s.
Date published: 2022-09-13T00:00:00-04:00
Rated 5 out of 5 by from Great!!!! I absolutely love it...It's the best headphones I've ever gotten.
Date published: 2022-09-07T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones. I bought these headphones a little while ago and I've used them every day since! They are truly amazing!
Date published: 2022-07-04T00:00:00-04:00
Rated 5 out of 5 by from Good product Bought it last week, very easy to use , good noise cancelling
Date published: 2022-07-10T00:00:00-04:00
Rated 5 out of 5 by from Works well as a music headphones WH-1000XM5 works well if you want to listen to music in high quality. But the headset feature needs work. You speak louder as you can’t hear yourself. Also if you use the connect to two devices feature the mic stays on your phone and the headset connects to the pc making it useless for listening to music on your phone and using ur pc as teams vc
Date published: 2022-06-15T00:00:00-04:00
Rated 5 out of 5 by from Sound Quality At It’s Best The connection to my new Sony headphones via Bluetooth was extremely easy, the headphones themselves ooze quality and are comfortable, even when worn for long periods of time, this is probably helped by there light weight. The sound quality is out-standing and even when listening to an audio book in a very noisy environment, the noise cancellation works very well, letting you hear just what you want to hear, even the carry case is well designed. So these get a rare 5 stars from me.
Date published: 2022-06-04T00:00:00-04:00
Rated 5 out of 5 by from Master pice Happy happy happy I like it a lot. Best sound ever and the noice chanselig is the best
Date published: 2022-07-06T00:00:00-04:00
Rated 5 out of 5 by from Surprised and very pleased overall These headphones are smart. Very smart indeed. Im not usually a fan one bit of over the ear headphones. But in all honesty these would have to be my favourite of what i have tried. From the sleek feel and style, light weight fast action amazing technology. I was so impressed from simply putting them on to taking them off. Easy to use functions with a very powerful battery life 30 hrs!. Bass is good and not distorted with very clear sounds. Very happy with my product. Carry case is pretty sturdy with compact headphone slot and cables. Again as a person who's preference isn't usefully this type of earphone i was very very impressed. Im still amazed by the sleek lightweight but yet powerful capabilitys of this product. You sure do feel lost at times wearing these .....amazing.
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from Great headphones Amazing piece of kit. When it comes to headphones you can't beat them
Date published: 2022-07-03T00:00:00-04:00
Rated 5 out of 5 by from I upgraded from the M2 to the M5 I've only had the product for about a week now. So far from my ungrade from the M2 there is no going back. I can't say much in terms of sound quality of but m5 sound way better to me but these are on train ears, I also feel the the noise cancelling is by far away better but again I'm not a professional. What I can say for certain is when taking a phone call all the clarity on both ends is way better. My 1 negative is I do believe the price is a bit high maybe £300 instead of £380 would be a better price point.
Date published: 2022-07-01T00:00:00-04:00
Rated 5 out of 5 by from Left side of headphones no longer working I pre ordered these headphones looking for an upgrade however I am beyond dissatisfied being given a faulty pair of headphones that no longer work. Will not be ordering future headphones.
Date published: 2022-07-06T00:00:00-04:00
Rated 5 out of 5 by from Amazing sound quality I’ve only just bought the SonyXM5 headphones and the sound quality is amazing, even when you don’t have anything playing it already dulls surrounding sound. So comfy to wear all day.
Date published: 2022-10-13T00:00:00-04:00
Rated 5 out of 5 by from Great Sound With Comfortable Feel Firstly, I was impressed to see packaging which was minimal and could be recycled! Product is nicely presented. I have listed to various types of music. Using the SONY headphone app I was able to set the sound to match the music. The quality of the sound is excellent and there is no ear ache when listening after many hours! The headphones handle a great depth of sound and I noticed no distortion at any level. Clear and crisp with good base when you need it. They connect easily to any of my bluetooth devices and like previous models they shut off when you remove them from your head. The noise cancelling is first class.
Date published: 2022-05-23T00:00:00-04:00
Rated 5 out of 5 by from Aesthetics I am using Sony since 2002 I just love everything about it.
Date published: 2022-05-25T00:00:00-04:00
Rated 5 out of 5 by from AMAZING FANTASTIC SOUND QUALITY. EXTREMELY COMFORTABLE FOR WEARING OVER LONG PERIODS. AMAZING SOUND CANCELLING
Date published: 2022-10-06T00:00:00-04:00
Rated 5 out of 5 by from Exceptional headphones I have had cabled headphones but theses are my first bluetooth headphones. I am continually amazed at what the headphones are capable of. Connecting to my paired devices so easily, quality of sound, noise cancelling, pausing netflix if I remove the headphones, sound control and so much more. Although expensive for me well worth the money.
Date published: 2022-06-12T00:00:00-04:00
Rated 5 out of 5 by from Quality NC Headphones! Most comfortable NC headphones I've won! Easy to set up and especially impressed with no plastic packaging!"
Date published: 2022-07-19T00:00:00-04:00
Rated 5 out of 5 by from Sony WH-1000XM5: Headphones just got better A giant leap forward in wireless noise cancelling, Sony’s WH-1000XM5 Headphones have arrived. From the moment you inbox them until you hear the first sound from them is a simple journey. Download the app and follow the instructions to set the headphones up is very simple and your experience will begin. Individual settings begins with photographing your ears to customise your sounds settings to you, completely adjustable. Each cup had four microphones to capture ambient sounds more accurately, high resolution audio with precise voice pick up technology and wind noise reduction for clearer phone calls. Speak to chat automatically pauses your music and lets in ambient sounds, handy if in a shop! Swift pair makes it easy connecting to devices and battery life of 30 hours makes these new headphones a excellent choice for your listening pleasure!
Date published: 2022-06-04T00:00:00-04:00
Rated 5 out of 5 by from Great mobile headphones Since a while i was looking a mobile headphones that maintain the sound quality I'm used to with living room headphones. I bought these and i think i reached there
Date published: 2022-07-05T00:00:00-04:00
Rated 5 out of 5 by from Great sounds BUT! I got them as a gift of not I probably would have sent them back! The black rubber all over them gets marked with finger prints and grease marks also the headphones when around your neck the ear cups don't sit on your chest flat and hit you in the chin. Also very flimsy tbh the old ones look and feel so much better.
Date published: 2022-07-25T00:00:00-04:00
Rated 5 out of 5 by from Great Features Easy to use and very comfortable , brilliant technology in making these headphones
Date published: 2022-07-05T00:00:00-04:00
Rated 5 out of 5 by from Best headphones I have had Bought these a few weeks ago and they are the best headphones I've ever had. They fit well and are comfortable even after hours of use. I work from home and use these to take calls, which the headphones work very well for. The noise cancelling is really good and the ambient mode is perfect - there's an option to adjust how much sound is passed through if you use the app. The app also has some good EQ modes and the difference between the modes are noticeable. All overhead headphones that I have used in the past never fit my head/ears properly but these fit perfectly. The ONLY negative that I have to say is that when they are on theres no light to show they are on - so if I dont have my phone I cannot tell from a glance if they are on or not.
Date published: 2022-06-15T00:00:00-04:00
Rated 5 out of 5 by from Great sound My first set of over-ear headphones for many years. First impression: A smart carry case, with a fabric finish that I really like, perhaps a little large so it goes in a backpack. I found that the case could take a small battery pack to the headphones can recharge. The noise cancelling is fabulous. You can listen to music in the same room as someone watching TV and have no interruption. On to a not so good. There are lots of booklets full of data, but no instruction manual. In theory you need to download a Sony app to be able to change the sound style, it takes a while. I found that when using the app if the phone is in my back pocket, it can randomly turn off or change the settings. In a jacket pocket this doesn’t happen. There’s an option to sign up for 360 degree sound, but it doesn’t work with any well know music app that I have on my phone. So what is my conclusion. Primarily I use the headphones without the app, the sound is sumptuous, even on trains and planes, Fantastic for travel, for more active use I use Sony in ear. Ease of set up 60% Sound quality 100%
Date published: 2022-06-09T00:00:00-04:00
Rated 5 out of 5 by from Noise Cancelling isnt top notch I have had this pair for few weeks now, first impressions- very light and comfortable to wear, easy to use features. Took it with me to travels and discovered the noise cancellation feature fails for when it should work to kill the usual din of airport, inflight engine and cacaphony of noises on bustling city streets etc. Havent had a chance to use the speaker function much. Come on Sony- get the noise cancellation sorted!
Date published: 2022-08-29T00:00:00-04:00
Rated 5 out of 5 by from Better design, with worse...well, everything else I bought this 3 months ago, excited to upgrade from my previous Sony headphones. The design has definitely improved, and it feels sturdy despite the slimmer build. It folds flat, nice and compact in the equally sturdy case. There's USB-C support for charging, and it doesn't take too long to charge either -- but that's where the positives end. I'm a longtime fan of Sony headphones, but this pair is definitely my worst. Here's why: - The noise cancelling is really, really bad. I was patient and waited for Sony firmware updates, and while Sony did tweak some of the settings, none of the updates since June have done the headphones any good in terms of noise cancelling *quality*. Sure, the headphones can now automatically change noise cancelling intensity based on location and movement, but the changes are now so jarring and inconsistent, thus making the updates feel more like a massive downgrade. Here's a daily scenario: you walk to your bus stop, the headphones then switch to a different noise cancelling setting because it remembers that your local bus stop is a saved location (and if you haven't saved it, you'll receive an annoying amount of notifications for any of your regular locations, including any bus stops you're regularly at as part of your commute); you get on the bus, and the headphones change to a different noise cancelling intensity...but at every stop, your headphones think that you got off, so the automatic motion detection switches to "walking mode"...imagine this on a 10-stop bus commute, and the number of times your headphones switch from commuting-walking-commuting-walking-commuting... Then imagine the occasional stop because of traffic lights, the occasional roadwork, traffic... For some reason these headphones seem to think that "commuting" means "non-stop fast travel from start to end". Having to constantly tweak the settings on my commutes when I just want to relax and enjoy music or podcast or even just silence is definitely not a good start to the day. - These headphones will occasionally turn off for no reason. Sometimes they restart, sometimes they just turn off without restarting, adding to the endless list of disruptions that you can expect to experience while using these headphones. - It's great that you can easily control volume and playback by swiping on your earcups...so long as you don't rely on the option to connect two devices at a time -- a great feature, but one that often disables (for some odd reason) the ability to use gestures to control playback and volume. You'll never know when this happens, but I can assure you of this -- it *will* happen. - There's the option to use "Spotify Tap", with two open slots, both for the same feature (which is very odd): you can just switch from one Spotify playlist to another Spotify playlist...which one are you switching to? No idea, it just switches it to a random playlist...and I have no idea why this was added as a "feature". - Although Google Assistant is still advertised as a great feature for this pair...it's actually not available. Google have revoked this feature, and it's not even a new announcement, but for some reason Sony still advertises this as a selling point. - No worries if you still want to use a voice assistant function -- there's Alexa...which works...so long as you keep the app open...but if you have the app open on your phone, you may as well just use your phone while you're at it -- which leads me nicely to my final point: These headphones were not meant for you to listen to music or whatever form of entertainment you want to enjoy. These headphones were meant for you to use -- use the app to correct the frequent mistakes, constantly swipe across the earcups and press the buttons to fix the errors, regularly open the Sony app to tweak the settings of your noise cancellation, and hope that you won't have someone around you nudging you about how bad the sound is leaking from your headphones while the volume isn't even at 50%. These headphones are a huge step back for Sony -- sure, they packed a lot of innovation and great tech in it, but with the constant tinkering I've had to resort to these past few months, these headphones feel more like a really expensive gadget to with, and less like a pair of headphones.
Date published: 2022-10-11T00:00:00-04:00
Rated 5 out of 5 by from Amaizing It is my third pair , i had the wh1000xm2 , wh1000xm4 and wh1000xm5. I compare the quality to ...all competition, there is no doubt the 4 model and 5 model are simply the best !
Date published: 2022-10-13T00:00:00-04:00
Rated 5 out of 5 by from Amazing sound quality and noise cancelling On a recent flight I found that the noise cancellation for engine noise to be phenomenal. It sounded as if we'd started gliding. Voice noise remained quite audible, which was annoying. The sound itself, from audiobooks through classical and dance music, is beautifully presented too.
Date published: 2022-06-13T00:00:00-04:00
Rated 5 out of 5 by from Sony WH-1000XM5 headphones Absolutely love these headphones, they’re so light and comfortable to wear even for long periods of time, the sound is superb and the noise cancelling works well. Bluetooth connectivity is good and the headphones app really helps
Date published: 2022-05-30T00:00:00-04:00
Rated 5 out of 5 by from Yet another first class Sony product I have been using Sony wireless headphones for the past 15 years & they have given me reliable service with good quality sound. They aren’t noise cancelling so I was looking forward to trying their latest noise cancelling headphones from Sony. Would they be worth the money? Removing them from the cardboard box the first thing that impressed me was the slim but sturdy travel case they are supplied with. As I travel quite a lot, this case is slim enough to fit into a rucksack or glovebox of a car. The case unzips to reveal the headphones very secure in the case, it has moulded & padded sections to hold the headphones in place securely with a hinged lid that reveals a small compartment to hold the two leads supplied with them. Nice attention to detail. As you lift them out of their case you realise that Sony have thankfully designed them to be lightweight without them feeling cheap. In fact the build quality is first class, as you would expect from the Sony brand. Place them on your head & the swivel headed ear pieces fit perfectly & are very comfortable to wear. These are headphones you could wear for hours without any issues. There are two controls on one ear piece, the power button & the control to switch on / off the noise cancelling function. Two other sockets are discreetly on each ear piece, all very neat. I downloaded the Sony app to my phone & within seconds had the facility to connect to Bluetooth which was very quickly connected to my iPhone. You could have went straight to the phone settings but I wanted to try the app. Later, I also connected it to an iPad & once again the speed of connection was instant. I chose to listen to Elton John’s 1973 album Goodbye yellow brick road as it’s ideal for listening to with headphones on & an album I’m familiar with. The sound quality is simply outstanding with perfect quality of sound, the noise cancelling facility works so well which in turn enriched the whole experience. I have been using these headphone for three days solid & have yet to charge the battery. Sony boast 30 hours of charge & judging my other Sony headphones with their constant long charge I would think these ones will exceed expectations. Gripes? Just one, the print on the instructions is quite difficult to read & don’t give you details on all the controls although they are on the website. It would be better transferring the basic instructions to the app & doing away with the basic instructions. Conclusion, if you are looking for good quality noise cancelling headphones, in particular ones that you wish to travel with, these headphones should be the top of your wanted list. I am seriously impressed & highly recommend them. Worth the money? I'm convinced they are. IMG_0030.jpeg
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from Easy to use I would give 6/10 sound quality not that impressed good controls Too big for my normal sized head on min setting and have tk move head slip to avoid moving them Battery life is good But expected more sound quality and lack of volume not good also
Date published: 2022-07-01T00:00:00-04:00
Rated 5 out of 5 by from Very good product Bought this yesterday great product very easy to use
Date published: 2022-10-23T00:00:00-04:00
Rated 5 out of 5 by from Sony WH-1000XM5 Headphones Sony WH-1000XM5 Headphones The Sony WH-1000XM5 are so impressive featuring new drivers with flagship superb features and design, active Noise Cancelling (ANC) Fantastic for home, office, travel the list is endless. Optimised for Alexa and Google Assistant. The headphones are covered in a soft coating leatherette they are very comfortable to wear. One of the first things you notice when you open the box is the environmental packaging It's unbleached and wholly recyclable and uses no plastic whatsoever. The headphones are made mostly from Acrylonitrile Butadiene Styrene (ABS) which is useful material in acoustic terms which is mostly produced from recycled plastic and can be recycled again at the end of its life. So full marks to Sony for doing this. The Sony WH-1000XM5 main controls use capacitive touch panel on the right ear cup with actions as follows: Swipe Up = Volume Up Swipe Down = Volume Down Swipe Forward = Track forward Swipe Back = Track back Hold (Centre) =Voice assistant Double tap centre= Pause / resume Cup hand =. Ambient sound pass through On the left ear cup you will find two buttons, a power button and ANC mode button.Hold down the power button turns the headphones on after three seconds pairing will start, after that you can pair with your phone/computer. If you press NC/AMB button you can toggle the ANC mode, you are able to select the ANC/ANC off. The Ambient sound mode lets you hear what’s going on around you. You connect the headphones via Blue tooth or a TRS cable. When you listen to the WH-1000XM5 via the wired connection you turn the headphones on and that enables the ANC or leave them off. They sound quite different in passive mode. At the bottom right is a USB-C Charging port that allows you to charge the headphones. The Sony Headphones Connect App works great with these headphones and I highly recommend that you download it. Also you can get the latest updates for your headphones. Battery life for these Sony headphones is approx 30 hours on a full charge, if the battery is flat you can charge for just 3 minutes you will get 180 minutes of playback or of course you can always use the 3.5mm cable for analog playback. The headphones tend too boost the bass a bit too much with a detriment of the midrange however by using the App you can use the equalisation feature to tailor to your liking. These Sony Headphones support Sony’s high bit rate codec called LDAC which gives very good sound quality. On using the wired connection I found the sound performance identical to the wireless mode but you need to make sure they are powered on, if you listen in passive mode performance is not so good. The Sony WH-1000XM5 headphones sport 8 microphones and the call quality is good and is excellent on zoom calls or phone meetings. It rejects outside noise well. Overall these Sony headphones are a great buy but expensive, but if you want the best they are definitely worth the outlay.
Date published: 2022-05-27T00:00:00-04:00
Rated 5 out of 5 by from Simply exceptional Exceptional noise cancelling, beautiful rich sound. Don't change a thing Sony! Xm5 over ear headphones
Date published: 2022-09-22T00:00:00-04:00
Rated 5 out of 5 by from Looks great, sounds great, comfort could be better I bought this a couple weeks ago and have been using it 3 days a week to travel into work (London). I've really enjoyed using them. The noise cancelling is great, I can always hear my music/audio clearly and any outside noises are extremely quiet or non existent. The ambient-mode is great for hearing the outside world more clearly without taking the headphones off, and you can still hear your music fine. I often use this feature for listening to announcements on the train or if somebody is talking to me. The only down side so far is the comfort. The ears are fine, but the headband gets slightly painful after about an hour of use. It could just be my headshape, and usually after I move it back or forward it will stop for a bit. I think it might be related to how narrow it is and the pressure it has, because I have other headphones with wide cushioned bands and they never get uncomfortable.
Date published: 2022-06-17T00:00:00-04:00
Rated 5 out of 5 by from You'll definitely impress you I think it's one of the best Noise Cancelling Headphones in the world.??
Date published: 2022-06-03T00:00:00-04:00
Rated 5 out of 5 by from Next Generation Had the MX2 version which I use mainly for in-flight, so when I saw the MX5 announced I made the decision to purchase. Good choice. Very comfortable to wear. The new soft leather feel ear covering is excellent, you don't get that uncomfortable, sweaty feel, a major plus when your doing trans-Atlantic flights. Also very comfortable to sleep in on the over night flights. The headband is not like a vice grip, in fact it is so light touch I did realize I had them on! Sound, exceptional, be it on Bluetooth with the phone or tablet or wired into the aircraft. Retained the easy to use controls for sound, channel change as well as switching to ambient, even better is the ambient sound control with your voice which again is super while on flights and cabin crew speak to you. App is very easy, especially as the air pressure sensitivity is built in, a plus after takeoff. Just know I'm going to have to invest in a pair for my partner
Date published: 2022-06-03T00:00:00-04:00
Rated 5 out of 5 by from Really good headphones I bought the first generation 5 years ago and thought that I would treat myself with 5th generation version. They are better but not as much as I thought they would be. There are some retrograde steps in that version 1 would tell you in a soft voice when the headphones were turned off or on and when Bluetooth was connected and the 5th generation does not. Overall I am happy with the purchase it cannot really justify spending £380 again when the first generation version work’s really well.
Date published: 2022-10-22T00:00:00-04:00
Rated 5 out of 5 by from Very uncomfortable I own the XM3 and now the XM4 I came from the XM3 to the XM5. I had the XM5 on my head for one hour and the impression made on my head is as shown on the photos. The headband was not pressed down hard. Perhaps this is an allergic reaction to the material. The ear pads are thinner than both the XM3 and XM4. I cannot say for certain if they would have become very uncomfortable after wearing for a long time becuase I never had the headphones on for a long time. The sound was great but unsure if I would consider them better than the XM3 or XM4. I had high hopes for the XM5 but I am very disappointed. I returned them to Sony for a full refund. Thanks for that
Date published: 2022-06-18T00:00:00-04:00
Rated 5 out of 5 by from Nice to have… I bought this one month ago. Still questioning the style even if technologically this makes me smile
Date published: 2022-07-19T00:00:00-04:00
Rated 5 out of 5 by from Good, but not perfect. Like recent Sony headphones, the WH-1000XM5 come in highly recyclable packaging that still feels high quality and unboxing is a pleasant experience. The provided case is compact and the headphones fold very flat. There will be no problem slipping them in to a small bag. The headphones are light but still feel reasonably well made. The fit is great. Very comfortable and sound isolation, even switched off, is very impressive. The noise cancelling is the best I've heard and I'd feel very confident taking these headphones on a long haul flight knowing their 30 hours battery life, and comfort and noise cancelling would ease my time away. Its not all roses though. The sound is competent and reasonable well rounded but there is definitely a closed in feeling that you don't get with some other premium noise cancelling headphones. At best, is steals the ambience from the music and the soundstage is muddled. At worse it sounds like listening to music in a wooden box. I have another pair of premium brand over ear noise cancelling headphones that are about 8 years old that I find much more enjoyable to listen to. There is a lot to like here and the sound presentation maybe to others taste, but I felt is was a little disappointing.
Date published: 2022-05-26T00:00:00-04:00
Rated 5 out of 5 by from Just brilliant Finally made the plunge and bought these 3 weeks ago. Was not disappointed. Tried them out on the display and right then I was sold. The active noise cancelling is amazing, the gesture controls are intuitive and they fit perfectly . I love the way they lie flat on your chest when not in use. But most of all the sound is superb. I could not be happier with these earphones.
Date published: 2022-07-10T00:00:00-04:00
Rated 5 out of 5 by from Great sound & functionality Received as product reviewer - first set of over ear wireless noise cancelling headphones and not disappointed. Really pleased with quality and functionality. Smooth set up process - would have liked a quick paper overview for setting up i.e. charging process, on/off etc before launching the app. That said it all worked out fine. Great sound and functionality. Clarity of sound and automatic sound control adjustment brilliant - trialled whilst hoovering, taking a phone call (very clear to other person & not able to hear external sound even though I was sat next to a switched on TV), or just chatting to someone near by with speak-to-chat function. Great that the sound stops when removing headphones and restarts in exactly the same place when putting them back on. Love the lightweight case for transportability. Really looking forward to using when next taking a flight with all the headphone automatic adjustments.
Date published: 2022-05-25T00:00:00-04:00
Rated 5 out of 5 by from it's all i expected from a headphone i bought this for my daughter birthday as gift and she loves it.
Date published: 2022-09-03T00:00:00-04:00
Rated 5 out of 5 by from Great headphones, bad app The headphone itself are great, the sound is nice and it has some very usefull features like stopping the music when taken off. But the app is horrible, ist looks like garbage and only works somtimes, assuming you even found the option in the chaos you wanted to change.
Date published: 2022-09-28T00:00:00-04:00
Rated 5 out of 5 by from Fantastic headphones I bought this a couple of months ago and I am very pleased with the quality of the sound and comfort of the headphones.
Date published: 2022-09-26T00:00:00-04:00
Rated 5 out of 5 by from Studio Quality, comfortable and clever to boot! What a great set of high quality, noise cancelling headphones from Sony! For comfort, they are light and highly adjustable, with soft ear cups and headband, ensuring they stay in place as well as not becoming irritable after a period of time. This is just as well as the battery life is exceptional, with 30 hours on a full charge and 3 hours in just 3 mins. There is a handy red dot above the right cup, inside the headband to quickly remind you which way round to put them on! When first worn, even powered off, you have a sense of complete cover over the ear and how immediately the ambient sound is reduced. Then when turned on and the noise cancelling is activated, almost no ambient sounds can be heard. Then play some music and forget about around you! The Headphones Connect app from Sony is essential: it enables scenario specific noise cancelling through the Adaptive Sound Control, according to the activity and location, and even learns your preferences. You are even able to control the amount of ambient noise allowed in. All of this is cleverly managed by microphones inside and outside the ear cup. A true test of the noise cancelling was while mowing the lawn: very impressive. There are a multitude of settings and functions available within the app, too many to go through here, but one that I have found extremely useful is being able to connect to two devices at once. Using the Headphones Connect app while connected to my TV or laptop allows control of the functions while listening to another source. Beyond the app, there is an intuitive touch control pad on the flat side of the right cup. Volume, track choice and call receiving all wok using taps and swipes. The clarity that the microphones provide in call is envied by those that I´m talking to: they find it difficult to believe I´m using headphones. Be patient for a software update, when it occurs, but nice to see regular support through the app. Still trying to get to grasp with all of the functions, like Speak-to-chat and the seriously useful Pause when headphones taken off, especially when watching a film and an inevitable interruption; I am thoroughly enjoying this impressive high quality product from Sony.
Date published: 2022-06-05T00:00:00-04:00
Rated 5 out of 5 by from Not comfortable for glasses wearers Previous models are more comfortable. If you wear glasses these make a rubbing creaking sounds around the leather surround on the ear. It's actually annoying and frustrating. The top head band is thinner and less cushioned that older models and less comfortable for longer periods. Unable to use dual bluetooth if you want LDAC and high quality which is the whole reason you just spent nearly £400 on these headphones. So all in all actually feel disappointed, the MX3s were pretty decent albeit mine are falling apart after a few years usage.
Date published: 2022-05-29T00:00:00-04:00
Rated 5 out of 5 by from Brilliant product I bought this a week ago so when I’m in a plane I have silence on the way, they work and are of premier quality. The are so reliable and responsive to any commands.
Date published: 2022-08-07T00:00:00-04:00
Rated 5 out of 5 by from Almost perfection First, my qualifications. I am retired now, but was a professional player, arranger, and conductor. I have listened to music through headphones and speakers all my life and am very conversant with what is needed to convey the quality of a performance. I listen to extremely dynamic music, both in range and power (which translates as volume on listening devices). My taste ranges from Renaissance to Electronic music and from Jazz to Heavy Metal. I listen mainly to .wav (lossless) format files. Therefore I need headphones to be able to convey the extremes of power with the same accuracy throughout the range; not to lose anything really soft, nor to be distorted at the other end of the spectrum. QUALITY As expected from Sony, the quality and presentation of these headphones is of the highest. They have their own case that also contains the headphone jack for direct listening and a USB-C cable for recharging. The matt finish does tend to show grease marks, but these are easily wiped away. OPERATIONS. They are intuitively easy to operate, just one button for on/off and one for Noise Cancelling/Ambient listening. Bluetooth connects immediately and there was no difficulty in getting any of my devices to recognise the headphones. I charged them as soon as they arrived and after about an hour's use they were down to 45% charge, but I expect that to improve as the batteries get up to operating standard. PERFORMANCE. I didn't research these headphones when they arrived, because I didn't want to be influenced by anything before I tried them. I could see that they were very well made, but I had no idea of the cost so didn't know what to expect regarding sound quality. Having tried the Ambient setting, I now exclusively use Noise Cancelling, which is remarkable and I have to rely on the dog to tell me whenever anyone is rapping on the front door, next to where I'm sitting. I could eulogise about how rich and sonorous the reproduction is from these headphones, but I don't really have the vocabulary that HiFi buffs have. All I can say is that the sound is the best I've heard from headphones. I don't think it's possible to exactly reproduce the aural experience of sitting in a concert hall with good acoustics, because of all the atmosphere that microphones can't garner, but these headphones are the next best thing. So why only four stars? Because they become slightly uncomfortable after only a short time as my ears got hot. I suppose it's part of the Noise Cancelling design, but, although bearable, it is a relief when I take them off. Having said that, I listen to works lasting hours rather than minutes, so perhaps I'm not the typical user. VERDICT. Outstanding!
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from The best ANC headphones on the market. Upraded to these from my WH-1000XM3's. So much better with many improvements.
Date published: 2022-06-20T00:00:00-04:00
Rated 5 out of 5 by from The best ones I was thinking about buying the 4th version, but when the 5th version came out, I just bought them, and im really happy with them. Nice build quality, best music quality, and best NC.
Date published: 2022-06-21T00:00:00-04:00
Rated 5 out of 5 by from Sony have come up with another winner Very impressed with the noise cancelling 10 out of 10 could not hear any outside interference, the lightness on your head and the softness of them on your ears, adjusting the headband sliders is nice and smooth. The sound quality is brilliant, really like the touch control on the right cup for controlling the volume and covering the cup to pause. Making and receiving calls is very clear no outside noise. Listening to your favourite music is a joy as it picks up every instrument. The other thing I like is when you take the headphones off it pauses the track and continues when you put them back on. The case it comes in I really like, you don't have to fold them up to put them away, you just turn the ear cups and place them in the case. Overall I would give 10 out of 10 for these Sony headphones another winner, I would highly recommend them to friends and family and anyone who is thinking of purchasing these you will be highly impressed by the WH-1000XM5 headphones.
Date published: 2022-05-25T00:00:00-04:00
Rated 5 out of 5 by from Pretty good Overall these are pretty good headphones. I would have liked a bigger sound stage and occasionally the sound is a little muddy. I also have issue with “micro dropouts” when connected to my iPhone 13 which is infuriating. Although I would have liked more padding they are comfortable and the ANC is good. Support for spatial audio and Atmos would have been nice, rather the proprietary system than Sony uses and nobody on the plant supports
Date published: 2022-06-16T00:00:00-04:00
Rated 5 out of 5 by from Superb. Great sound quality. The best and most comfortable headphones I ever had. Well done Sony.
Date published: 2022-07-26T00:00:00-04:00
Rated 5 out of 5 by from Great sound and functionality First set of over ear wireless noise cancelling headphones used and not disappointed. Excellent quality and functionality. Smooth set up and easy to use. Good fit around ears with excellent sound, noise cancellation, stop/start and level of sound adjustment. Tested whilst hoovering, receiving phone call with TV on in the background and having a conversation with someone nearby. All worked really well.
Date published: 2022-05-25T00:00:00-04:00
Rated 5 out of 5 by from Really good Very comfortable, light, great sound quality. Very easy to set up
Date published: 2022-05-27T00:00:00-04:00
Rated 5 out of 5 by from Super Comfortable Headphones My first impression was how light they are but without appearing to be at all flimsy. Pairing to my PC could not have been easier all I had to do was put the headphones into pairing mode and a message popped up on the PC asking if I wanted to pair. Connecting to the iPhone was almost as easy with just a few extra button presses. On the iPhone I was able to listen to music but when I used the phone I could not hear anything. The solution was really simple, the telephone and music have separate volumes and the phone volume was too low. Phone calls work really well and the other party seem to be able to hear clearly. They are really comfortable to wear for extended periods because they are so light and there is very little clamping pressure on your head. My office is close to a busy dual carriageway and it is impossible to have the window open because of the traffic noise. Now I can have the window open and all I hear is a slight whoosh and if I play music the background noise is almost completely eliminated. It goes without saying that the sound quality is excellent and with the phone app you change the settings using the graphic equalizer to suit your own preferences. I am very impressed with these headphones and I look forward to using them for many years.
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from Superb Headphones Really pleased with these headphones. Although I am no audiophile, I think the sound quality is superb. The noise cancellation is also excellent. Really comfortable to wear for long periods. Did a lot of research before buying these and I am really impressed.
Date published: 2022-07-10T00:00:00-04:00
Rated 5 out of 5 by from Best headphones yet had these a few weeks, so can't comment on durability, however they are easily the best headhones I've owned - so why? Sound quality is excellent - I would describe it as smooth. The detail is phenomanal and there is no "harshness" to the music. I found it relaxed me straight away and made me want to listen to more music and revisit old albums. The noise cancelling is truly awesome - even conversation/TV is cut out, but they have some clever tricks up their sleeve, so if you start talking, the musc pauses and ambient sound turns on. The touch control on the right headphone works every time, leaving the phones nicely clear of mutli use buttons and doesn't seem to trigger accidentally. The app is ok once you get the hang of it and set things up how you want. Oh, and they are sooooo comfortable you can almost forget you are wearing them - supersoft ear pads and headband, even with glasses, no pain after an hour of listening - unlike nearly every other pair I've had - especially Sony! I have always loved Sony's committment to quality of sound, I've owned Sony portable equipment since my 1st cassette walkman in the 1980s - which I still have BTW, in full working order :)
Date published: 2022-10-13T00:00:00-04:00
Rated 5 out of 5 by from Great features Not a fan of the auto noise cancelling option but everything else was spot on, good sound quality and very comfortable fit.
Date published: 2022-10-17T00:00:00-04:00
Rated 5 out of 5 by from Great upgrade to an already great product I purchased my first noise cancelling headphones in 2017 and, after a significant amount of research decided on the MDR-1000X. I have been extremely happy with the quality of these products to the extent that I then purchased my wife a pair of WH-1000XM3, the upgraded version of my headphones in 2019. We were both extremely happy with the design, comfort, ease of use and quality of the products. The main reason for purchasing them was for travelling, and making long-haul flights more enjoyable without the distraction of the plane and other background noises. The WH-1000XM5 are, however, a significant step up from these previous products. Firstly, the headphones feel significantly lighter, which is always a plus for travelling. The previous versions used to fold away into their carry case with a bit of twisting, which I always was worried about in case of getting it wrong, having to double check each time that I folded the correct ear. To be fair, it was easy enough, but with this pair, there is no need for this and they simply fold flat back into their case, which makes easier The carry case is a bit bigger, which therefore takes a bit more room in your hand luggage, but has room within it for all cabling (audio and charger), which is a good. I actually think the latest version are more comfortable as well - but it is marginal. I always felt noise cancelling was great on the previous product and it is equally so on the new version. The big plus for me is that there is now no need to run the noise cancelling optimiser for different surroundings. OK, it was fairly simple by pressing a button, but it took about a minute to complete. There is no need for this with the XM5's, as apparently they auto optimise based on your surroundings - which is great. There are other new features that you have to get used to: - the headphones automatically pause what you were listening to when you take them off, and restart when you put them back on - confusing at first when testing, when you think you must have pressed something by accident, but it is a feature which is quite useful - similarly, if you start speaking, the headphones recognise this, pause your music and switch to ambient mode so you can hear - ideal for when you are asked if you want a drink on the plane! Apparently you can pair the headphones to 2 devices simultaneously, in case you are listening to music on a laptop but want to still receive calls!? That is not really relevant for me, so I have not tried it. Battery life is claimed at 30 hours and a 10 minute charge apparently provides 5 hours of battery use. Again, I cannot validate these figures - but have not experienced any issues. In short, they charge quickly and last a long time! Sound quality is pretty important when buying headphones and this is where they come into their own, and I personally think they offer a much fuller sound than my original 1000X, with impressive bass. They are a real step up. In summary, these are really excellent headphones from every perspective and I was pleasantly surprised at how they improved on what I previously thought were perfectly adequate 1000X. I am very happy that I have the new ones, especially as now we can fly again so hopefully I will get chance to use them more often.
Date published: 2022-06-01T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound but wear sensor is not reliable Excellent sound and NC, but wear sensor is broken by the latest firmware update (1.1.3). I've found lots of such cases on reddit. Tried reset and factory reset, but no luck. Will have to return my unit if no fix coming soon.
Date published: 2022-09-30T00:00:00-04:00
Rated 5 out of 5 by from Probaly the best bluetooth head set around These head phones have got to be the best you can buy or really close to it, is it the absolutle way these head phones connect seemlessly to any of my products like my Sony phone turn on connects instantly or my blue tooth sender I use to connect to the tv so as not to disturb the wife in bed when she is working a over night turn it on and pow it connects so easy whether is a phone ,TV sterio blue tooth sender then theres Alexa connected like in moments using the hand gestures and my voice as these head sets have a built in microphone connecting to 360 deezer was a sinch after seting up the account, is it the sound in my book the sound qualtiy is top noch with the spatial sound and the 360 sound you are so going to love these head phones and I have only charged them once in thirty hour of use not continuos I will admit. is it the comfort of some well padded and so soft ear pads admittingly I had to take my own hearing aids off when wearing these head set way to loud with them on but there is ample volume for me and comfort I have wore them for seven hours staight with no swearing issue, We are in our French at the momment and as back in the uk connection is so easy. I do have another Sony head set SBH60 these head phones whack them out of the ball park and into space try thses once you will not want to use any other head set ever again, O did I mention they com with a charging cable and a perfect carry case all delivered in a cardboard package that is recyclable. Well any down side to these Headphone I haven't found any yet apart from amazon not letting me have the three month free 360 music trial as i have use them before on a free trial thats not Sony fault.
Date published: 2022-06-05T00:00:00-04:00
Rated 5 out of 5 by from Great feature set, average sound These are ergonomically better headphones than their previous iteration, nice feature set, like automatic settings application based on user's location. Unfortunately I find the sound very bass-oriented. (Modern day trend?) I had to raise treble by 10 dB and lover bass to -4 dB to get somewhat similar sound to AirPods 3 which play without any EQ. I'm very sensitive to high frequencies, and WH-1000XM5 lack treble a lot.
Date published: 2022-10-08T00:00:00-04:00
Rated 5 out of 5 by from Wonderful, But Maybe sony Should Issue A Warning I always look forward to getting new tech. Less so, when I am replacing an item like for like due to a breakdown or fault. Less so too, if I’m just getting an upgrade to an existing piece of kit that I have. No, for me, the real excitement begins when I get a piece of tech that I haven’t owned/used before. Step forth the Sony WH-1000XM5 Noise Cancelling Headphones. Sure I’ve had headphones, but not the noise cancelling variety. Resplendent and shiny new in what Sony describe as their environmental packaging initiative. No plastic in the packaging and the Product Box is made using Sony’s Original Blended Material. I took a further look in to this and it appears that the headphones are also made of recycled materials. I don’t tend to buy items based on their environmental credentials, but seeing the attention that Sony are giving to it, it clearly is something that a lot of people care about. I would even go as far as to say, it’s woken me up to the fact and I should be a little more considerate in my buying habits going forward. The first impression you get is one of quality and environmental consideration. Nice one Sony. Once you get inside the box, which is worth keeping to protect your headphones case from future misdemeanours, you are greeted by a further case, this time in a grey hard cloth finish that is attractive and functional. Undoing the gold zipper just helps build the anticipation and once fully opened you aren’t disappointed, though at first sight I am surprised at how little is in the case. But wait, those crafty folk at Sony have worked some magic and as I start to explore I realise that everything I need is in the pack. A discreet flap hides the location of the headphones cable and USB charging cable. The first thing that strikes you is how beautifully styled the headphones are. Everything is colour matched in a quality matt black finish. They’re light and softly rounded rather than futuristically angular.They ooze quality. Considering this was new tech to me, I was a little anxious about understanding and mastering it’s complexities. I needn’t have worried. The sleeve (Again in recycled material) that contains all the documentation shows a QR code that when scanned takes you to a User Manual for the headphones. Next, download the Sony Headphones Connect App. Follow the instructions makes setting up the headphone's simple. Sony have also included a variety of options that allow you to trial for free any one of four music streaming services that provide the 360 Reality Audio Experience. The good news is that the trials are for three months+ in most cases, giving you ample time to trial your chosen service. The concept of the 360 Reality Audio is that instead of you hearing the sound in just a stereo environment it is relayed to you as if you were in your very own musical sphere. I may not have done it justice with my description but I can promise you the most wonderful listening experience. Clarity and depth are the words that come to mind to describe it. To get the best listening experience you have to create your own personalised profile. Again, a really simple experience that involves using an app to guide you. The app assesses the shape of your head and ears that allows the software to build a unique profile to enhance your listening. I saw a TV drama only a few days after I started using the WH-1000XM5’s and the lead character in it said she only listened to her music via headphones. Strangely, that is something I’ve begun doing myself since I got the headphones for all my music listening except when using the radio in the car. The noise cancelling element of the headphones is brilliant. The first time I used them brought back to me a recent flight I took that lasted over four hours. Had I had the headphones then I would have used them to cut out all the background noise on the plane. I fly about five times a year so they will be invaluable to enhance the quality of my journey. In use, the headphones are simple to use. You can do most things by using the touch controls on the right headphone. You can play, stop, pause and skip through tracks while raising and lowering the volume just by moving you fingers in a particular direction. The same actions can be used when taking calls. If you cover the whole right headphone in the cup of your hand the sound is reduced to a mere whisper allowing you to listen more attentively to your surroundings. Combine this with the Ambient or noise cancelling button on the left headphone and you can alter the sound to include the local ambient noise or have noise cancelling on. With music playing you can speak and the sound cuts out allowing you to hear your voice and locality more clearly. Any alerts on your phone are acknowledged with a sound in your headphones to keep you in touch with the rest of your social network. Remove the headphones and the music playback pauses and restarts when you put them back on. So useful. By now you may be beginning to realise how much I’ve fallen in love with my Sony WH-1000XM5 Noise Cancelling Headphones. I love them, and can’t believe I haven’t found myself searching them out before. I use them at my computer while working (Even wrote this review while using them). When my wife chooses to catch up on her soaps or talent shows of an evening I slip the headphones on and take myself to the immersive sound experience created by my WH-1000XM5’s. However to conclude this review, a word of warning. When I started using them I found myself moving about the house singing along to the tunes I was listening to. I was having a great time until my enraged red faced wife tapped me on the shoulder and told me to stop the noise. Maybe Sony should put a warning on the packaging discouraging those of us that can’t sing to be mindful of others around us when we use them?
Date published: 2022-06-03T00:00:00-04:00
Rated 5 out of 5 by from Fabulous sound and so easy to use I bought these a month ago after much reading, testing and research. My time researching was well spent and I am extremely happy with the quality and sound. I use with an Android phone as well as a high end dtac system. My previous over ear pair were B&O which I had and enjoyed for 8 years. I am now using the new Sony and am thrilled. Looked at the Apple equivalent, which also had great sound, but in my opinion were too dedicated to apple products
Date published: 2022-07-18T00:00:00-04:00
Rated 5 out of 5 by from SONY HAS DONE IT AGAIN! Coming from the XM3s I thought it would be a good update. The soundstage is epic compares to the 3s, the low end is more detailed and defined this time round. Mids and highs are present, not muddy. Call quality with the extra mics are amazing, also cancels background nice and wind. Also the new design is great, no creaking with this design. If you're coming from XM3s or earlier, or your in the market for a great sounding headphones IMHO just buy these along with the Sony app, they work amazingly well.
Date published: 2022-07-02T00:00:00-04:00
Rated 5 out of 5 by from Really good, but... Preordered these, love the design, light weight, noise cancelling and the sound quality is very good. Let down by irritating crackle/ticking noise that flares up seemingly at random. Noticeable over some music but especially when you've got it paused. I really hope this is a software issue of some kind so it gets fixed.
Date published: 2022-06-15T00:00:00-04:00
Rated 5 out of 5 by from Grat Noise cancelling and sound I am a fan of Sony headphones and I've possessed the previous versions as well. I started with the XM3 and was impressed by the sound (which is the most important feature in a headphone for me). With the XM3 I also discovered the ANC for the first time. The XM4 was an upgrade of the ANC but I found that the sound quality didn't change, though it kept an high standard. With the XM5 both sound and ANC quality increased together with the price, which is the reason for the 4 stars.
Date published: 2022-06-20T00:00:00-04:00
Rated 5 out of 5 by from These might just be as good as it gets.......... Ok, these are the first 'over the head' high quality wireless headphones I have used and I have to say they have set the bar really high. I have some top end wired Sony Hi Res headphones with no noise cancelling along with some competitors wired noise cancelling headphones and these beauties are on par if not better than both. Firstly the aesthetics are very good, you receive them in a Sony blended material box that might be completely recycled but has a nice solid feel to it and looks nice. Then, when you open up inside is the carry case which may be a bit thicker than I'd like but I'm happy to live with it as it keeps the contents safe. The first view of the WH-1000XM5 is impressive, nice matt finish with classy leather essentials that are very very comfortable indeed and I didn't find my ears getting too hot after 4 hours of continual wear. I'm not sure about all day comfortable but I don't think I could wear any headphones all day. The side panel with all the little tweaks and tricks is a joy to use after looking at the accompanying guide and very quickly becomes intuitive. This is very cleverly done and it seems they were developed with someone who has a similar brain to me because they just work. The sound is really really good with full range and depth, I don't know if I'm imagining it but feel it's not quite as expansive as when they are plugged in via the included cable, that being said Marvin Gaye singing Mercy Mercy Me in Hi Res on my Xperia 5ii is absolutely sublime with all the layers coming through nicely and Marvins smooth voice an utter joy. The noise cancelling is really effective and again the handy side panel enabling you to just hold it to hear is so handy. It makes you feel like it is just you and the music which is exactly what I want. I have used the 360 audio before with other Sony headphones and I have to say these seem to get a bit more out of the separation truly surrounding you with glorious sound. I subjected them to War Of The Worlds Multi Channel and it was absolutely stunning, I was completely lost for the duration, hanging on to Richard Burtons every word and emerged into the story completely. The bluetooth range is outrageously good compared to anything else I have, with the phone in the house I can reach the end of my garden (30m+) with ease and that's on 'Sound quality preferred' setting! All in all I'm struggling to find fault with these at all, maybe the price but realistically is there anything better out there? I'm not sure there is.
Date published: 2022-05-30T00:00:00-04:00
Rated 5 out of 5 by from Great headphones well done Sony I bought these a couple weeks ago, very good sound nice battery life the Touch Is good.
Date published: 2022-06-17T00:00:00-04:00
Rated 5 out of 5 by from Fantastic quality, definitely recommend Ive had these for over 2 weeks and they're excellent, the quality in sound and build is top notch. The noise cancelling is almost comparable to in-ear which cements why these are industry leading in noise cancelling. Great bass and hi-res audio is clear even with heavy bass. Definitely recommend them if you can spare the money to buy.
Date published: 2022-06-01T00:00:00-04:00
Rated 5 out of 5 by from Perfection Great fit and sound. So comfortable to wear. Bought at a great price when on offer. What’s not to like!
Date published: 2022-10-23T00:00:00-04:00
Rated 5 out of 5 by from Best Quality on the market Best quality headphones on the market, great sound quality and ANC
Date published: 2022-07-25T00:00:00-04:00
Rated 5 out of 5 by from Not Controversial but subjective The look was amazing, it was indeed smarter and a better mic-call quality with ANC. Just one thing that made me wanted to return it was the so called wider sound stage , it made the sound signature terrible compared to XM4. I could not believe my ears, i think it's underwhelming for £379. The fact that water resistance still NOT considered for this pair of cans in 2022 is amazing. Overall, this is a really smart and great looking headphone, if you aren't sound freak you definitely would love it.
Date published: 2022-07-10T00:00:00-04:00
Rated 5 out of 5 by from Simply the Best The product arrived in what appears to be planet friendly packaging, certainly no plastic on the outside or packaging. The Reference Guide included requires an electron microscope to read. The Help Guide is an essential download for Seniors like me. I was up and running within seconds listening to music from my tablet. From new, all you need to know is hold down the power button for 2 seconds. Once connected it takes you to the Sony Headphones Connect App in the Store. Registering the product on the Sony Website has its usual challenges. There is nothing on the box or headphones that says serial number or s/n. Also, no numbers on the box or headphones are the same. I opted for a number on the headphones which was very difficult to read under the pads. I have no idea if this is the right number! The charging light is bright, clear, and reassuring. My only gripe is I wish it had been supplied with a USB-C to USB-C charging cable, but I suppose most people still use the old USB-A chargers, I don’t. The light goes out when fully charged. The noise cancelling is excellent, as we expect from a Sony product. It must be said that simply wearing the headphones switched off attenuates the high frequencies, leaving just the low frequencies at a reduced volume. I found it very weird not hearing the usual click, bang and everyday noises while doing the day-to-day chores and housework. The sound quality to my old ears is excellent on the full frequency range. Again, they fully meet my expectations from a quality Sony product. I really like the Speak-to-Chat function. You are happily listening to music, and you notice somebody wants your attention. Simply start speaking and the music mutes and you hear the person talking to you. The touchpad is very intuitive, like swipe down to reduce the volume. Forward to skip to the next track etc. The buttons are easy to find, and once you learn their functions operate perfectly. The voice guidance is good too. The Alexa integration works with the Alexa App open on your device. It does work but falls into a category I call gimmicks. However very useful for Amazon Music but I found it difficult to get back to music on my device. But that is probably just my age. Connection to various devices is quick and easy. I tried it on my phone, tablet, television, laptop, and Desktop PC. Having used the headphones for an extended period I find they are very comfortable and lightweight. If it wasn’t for the sound, I wouldn’t know I was wearing them. After continuous use for approximately 4 hours after a full charge (very quick), the battery indicator is still showing 95% charged. If you are looking for premium over the ear noise cancelling headphones, you cannot go wrong with these. Highly recommended.
Date published: 2022-05-27T00:00:00-04:00
Rated 5 out of 5 by from Excellent ! Had all these over the years and these are the best. Light, easy to use and synch with devices like iPhones. Great sound and some great touch features.
Date published: 2022-05-21T00:00:00-04:00
Rated 5 out of 5 by from Great headphones Best wireless headphones, I have ever owned. I would recommend.
Date published: 2022-10-20T00:00:00-04:00
Rated 5 out of 5 by from Brilliant steep forward ## Design - No folding available in this iteration, just the usual cup tilt and pan. Works for me, don't mind the lack of foldability. - I personally appreciate the new design and can describe it as far more sturdy and quality feel. No more plasticy sounds when adjusting the headphones or moving your head - The cups are comfortable, with memory foam, coated with some kind of artificial leather - The proximity sensor is no longer visible(compared to M4), but is still there - Headband is comfortable and narrower. However, when at the gym and bench-pressing/dumbbell fly they still slide back off my head. - Approx. 5gr lighter on the scales than previous models. I can't really tell the difference when wearing either model, so doesn't make a difference to me but appreciate the change. Overall a welcome change. The cups seem a bit thicker in profile than previous iterations but overall with same comfort and nice fake leather coating material. Those are a fingerprint magnet(if you have the black headphones). Yet I prefer this design. The mics are quite visible though and given the grills are the trademark bronze/gold colour they stand out. Not really a fan of that color choice but given what it provides in other departments I have made my piece with it. Might not be for anyone. Definitely though would prefer the mics grills color to be same as the cups color. ## Active Noise Cancelling and mics - 7 visible mics positioned strategically around the ear cup for noise cancelling and voice calls - wind noise reduction is significantly improved (in NC mode only) - while listening and for the other side of a phone call - voice calls recipients no longer complaint about muffled or unclear speech, difference is quite audible. - Adaptive mode is very accurate in changing profiles both action and location based. Super useful in your everyday commute, gym, run/walk and in the office due to personalised ambient sound levels available through the app. You can save frequent locations with predefined ANC/ambient sound levels. Manually entered several of those and all worked well. But that is more on usability and the mobile app, yet worth mentioning. Overall very happy with the improvement in noise cancelling, especially in windy conditions such as the one I encounter every day in my park walks. Gym feeling is the same top notch. ## Buttons, controls and inputs - Same two button operation plus the same gesture controls as before: double tap, swipe up/down/left and right and tap and hold with palm - Still no dedicated button for multipoint connection control. You can pair the headphones with two devices and switch between them but only through the app. I really believe a dedicated button provides far better user experience - Same USB-C charging with fast charging available - Same audio cable provided to connect to your device if you do not want to use wireless - Same touch controls on the right cup, quite responsive and with nice sound feedback ## Connectivity - BT 5.2 - I appreciate that every iteration is supporting the latest BT protocol - Same frequency response as previous models in wired or wireless mode ## Features - Supports most Digital assistants - Google/Alexa/Siri - Connected apps option - chose what connected and supported app to run when double or triple clicking the NC button. I am using Spotify and when double click the NC button music starts playing from that app. - Speak-to-chat feature where once you speak transparency mode is activated until your voice is no longer picked by the headphones mics(5/15/30s or auto timeout). No more sing along in this mode :) - Battery life claimed is same as previous models - around 30h. I managed to get ~22h(100% down to 20%) with adaptive mode on and volume 30-50% . Quite a good deal. It could be different for you based on your prefered volume levels, EQ and NC mode. Worth noting that I received a firmware upgrade(1.1.1) right after the test. ## Sound - Playing the same song with default EQ seem to give this new XM5 a clearer mid-range than previous iterations(XM3 and XM4). For the casual listener I doubt it would make any change. For me personally I always use the EQ to adjust mid-high frequencies and also crank up the Clear Bass to +7. You must hear it for yourself with your favourite track to be able to appreciate the difference. - Quite a big technical change is the new drive - 30mm down from 40mm but with some better insulation and lighter mats such as carbon. Frequency response is same both wired and BT. All that signifies a change in the drive cavity and how bass resonates to produce the same quality low frequencies. - Each and every one of us has slightly different sensitivity for different frequency bands and self preferences as well therefore a head to head comparison of the output over a microphone(with different frequency sensitivity bands and possibly remastered post recording) gives some perspective but is in no way a fair depiction of what you, yourself, might take out of those headphones(or any audio device for that matter) and classify as "good" or "bad". Overall seem like an improvement(in the mid-range frequencies) and very much so appreciated. An audiofile will definitely hear a difference if comparing with predecessor. I still do and yet I am not a professional audio engineer. Given everything I mentioned, if you had any previous WH1000X model, I can describe this new one as a good step forward. In any other case prepare to be blown away. Coming from the other two brands competing with Sony will still feel very different and an improvement in most aspects. A very welcome upgrade I'd say - noise cancellation, audio quality, connectivity(with the exception of multipoint management) are all top level. A must have for travel on the tube, going to the gym or for a walk in the park. Adaptive ANC is brilliant. I very much want to see a hardware change for multipoint device management on the headphones themselves. Maybe a dedicated button to switch between connected/registered devices. Also, can't wait to see what Sony can offer in future iterations with regards to further improving noise cancelling, especially dynamic wind noise removal and would they offer multi-drive and true DD5.1(that would be amazing!) version of this product one day.
Date published: 2022-05-30T00:00:00-04:00
Rated 5 out of 5 by from Top sounding headphones with great features. Having previously used sony headphones including the wh-xb700, I looked forward to trying out this model when it arrived. Day 1 and i got straight on to testing them out. The packaging being recyclable is great for those who want the latest tech, bit not to destroy the enviroment. The next bonus was the case. On my last headphone review I really wanted top brand headphones to have a case to keep them in top nick. Sony havent disappointed here with a solid case including a nice little part for the wires. The design: Lightweight but sturdy these headphones ooze quality. The buttons are easy to use and the phones look good to match the sound quality. They are cofortable to wear and suitable for use of a short journey or longer listening experience. Features: These things come with so many features you will not be able to imagine them all. Top of my list is the ability to hover your hand over them to hear whats going on. Great for kids who just shout over the top. I love the swipe up etc for volume and next tune. Downloading the app lets you play further making these a great bit of tech. Sound: Well this is the most important feature for a headphone and Sony havent let us down. Trying a plethora of music and movies over these and i couldnt find fault. Weather you be at home, out and about or on a busy bus the sound quality and noise reduction is top notch. Putting the headphones through a sound check even made me jump when testing the binaural sound check(getting up to answer the door to find it was just my headphones i had on). Top quality and great design,all in all these have really suprised me in how far headphones have come.
Date published: 2022-06-15T00:00:00-04:00
Rated 5 out of 5 by from Better Than The Previous - Great Sound and Comfort I have had these now for four days. I wear them every day listening to all sorts of music. And I mean all sorts! From classical to rock , from rock to folk, to pop. I have very eclectic taste. Using the SONY headphones app I can sort out the EQ status to suit the music. The sound at all levels is excellent from the treble to the bass the distortion is non existent and when you listen in 360 reality the sound is even more amazing. The comfort of the phones is really good.Indeed, I sometimes wonder if they are on my ears as they are light and do not compress as much as other headphones. I like the fact that when I take them off the music stops.The headphones are almost like a glove - they just fit nicely to my head and ears without too much manipulation. And I have not needed to charge them since their arrival - amazing battery life. The noise cancelling seems even better than the previous models and I sense the phones adapt as I move around to different locations; from my office to my lounge to my kitchen and outside. The bluetooth connection is great- just finds my devices instantly. But the sound is what makes it for me! High quality. I use FLAC files for my music and you really appreciate listening on these headphones. Lastly SONY has packaged using re-cyclable materials; a great step forward. And I like the carrying case - light and the headphones fit in well. All in all SONY has upped their game. Possibly the best headphones you can get - until SONY bring out a newer model
Date published: 2022-05-25T00:00:00-04:00
Rated 5 out of 5 by from Best headphones Sony who-1000m5 headphones Had these phones for a week or so. First impressions were that these are well built and extremely comfortable to wear,I kept them on for about four or five hours and they never felt uncomfortable or tight,very nice fit.I find that they work well on TV ,iPad and mobile phone.good USB c charging and audio cable. They don't fold like my previous headphones,but they are quite compact and I was never sure if constant folding phones was a good idea anyway.They come in a nice case with cables enclosed.3Thirty hours from full charge and three minutes charge gives three hours life. I did have a problem at first as the phones kept cutting out,every few seconds,I initialized them a couple of times and now they work fine.I tried them up to about sixty feet from mobile and they did well up to about fifty feet appx. I am not a big audiofile, but I find the music is beautifully balanced and sounds like you are in the studio with the artists,so clear!even at higher volume.eight microphones and two processors give plenty of power. You can also adjust settings to suit. It is easy to switch between noise cancelling and ambient sound,and pairing was easy enough.Noise cancelling worked as expected,and a big step up from my other buds and headphones. The right cup can be used to mute just by cupping your hand over it,handy if needed,right cup is used for volume ,next track etc and if you take off phones it pauses I don't phone much anymore,but found that phone call was clear,and did not feel echoey All in all I am very pleased,best headphones I have ever had,and I've had a few.I would thoroughly recommend,after all,they are Sony!
Date published: 2022-05-28T00:00:00-04:00
Rated 5 out of 5 by from Home Very good sound love the feel of the head phones ,mainly used for loving old memories and listening to classical music,very pleased with them although when my family was here I could here them although I had the headphones on.
Date published: 2022-05-30T00:00:00-04:00
Rated 5 out of 5 by from Usage of Headset Great product with very good sound quality. In quite surrounding good voice recording for telephony. It hardly worked in the ICE and in the train station. Counterpart was not able to hear me. Improvement: Usage with Teams to mute and unmote the headset and voice usage.
Date published: 2022-10-22T00:00:00-04:00
Rated 5 out of 5 by from Superb product These headphones are absolutely brilliant, being so light they are very comfortable to use. The performance is absolutely superb with no intrusion from outside. Storage box offers good protection when not in use. An excellent product at a competitive price.
Date published: 2022-05-30T00:00:00-04:00
Rated 5 out of 5 by from Wow what a difference a few years make I have mainly used these headphones at home, plus whilst on holiday in Wales. I have previously owned noise cancelling for about four years and although happy with them after about an hour they were not that comfortable! However with these ones from Sony I feel like I could wear them for a long time (long haul flight). The sound quality has to be heard to be believed, noise cancelling is very impressive, if someone speaks to you whilst using these headphones the sound & image pause, then restart’s after wards. I would recommend that if someone wants a quality pair of headphones, try these.
Date published: 2022-06-04T00:00:00-04:00
Rated 5 out of 5 by from Joy for the hard of hearing - Sony WH-1000XM5 Upfront confession I'm a 60 plus male with Bluetooth hearing aids who is missing his music !! While my hearing aids act as Bluetooth buds for my phone/tablet the quality of audio playback is such that I was on the point of giving up on music listening. For one last go I acquired the new Sony top of the range headphones and I'm so glad I did !! On unboxing I was surprised by the sleek new design which is quite unlike any previous headphones I've used or tested. I was pleased to see that there are no risky folding joints which always worry me and while the carrying case may be a little bigger because of this I really prefer this approach. Togethr the cans and case just ooze class. I always prefer to see if I can operate a new device without reference to a manual or online video probably to prove I'm not too docile but also to see if enough attention has been paid to usability. One long press on the obvious power button and the usual flashing blue light was on for pairing. Two second look at my phone and I was off and running. (At the same time I disconnected my hearing aids from the phone to avoid any clash). I know there are various controls available via an app but for my first go I couldn't resist just using all defaults. I stream from several sites all at the highest quality setting but as mentioned the hearing aids just can't cut it. From an ergonomics point of view the headphones feel a little bigger and as such happily enclose my ears and the padding is soft and comfortable. My preference is for live concert recordings and the minute the music started I new I was getting a quite different experience and memories of music pleasure were instantly rekindled. I was picking out specific instruments and band voices which recently have just been one blurred noise. The other thing that quickly emerged was the external noise cancelling which hit home when my wife tapped me on the shoulder to say she had been calling on me. Ah the joy !!! Over the next couple days I downloaded the app and tried the headphones outside while walking the dog. First things first. I found the app really interesting as I still think of myself as a technofile but in all honesty other than upping the bass slightly I can easily live with the defaults. I did however try out the 360 music settings with a 360 source which brought a quite different to the whole immersive concert feel and was really enjoyable. When I went outside for the first time I had a ringing "be careful" from my wife as I cross a few busy roads. While the noise cancelling made a huge difference there was always enough of a background awareness that ensured I never felt at risk. For the first time in years I was able to enjoy my music with an outdoor experience. Call quality and periodic use of my phone's online assistant worked perfectly with clear and usable ease in doors and out. I can't compare these headphones to previous versions to highlight key changes/improvements but for me they have brought my listening back to a level I thought was long gone. Thank you Sony.
Date published: 2022-06-07T00:00:00-04:00
Rated 5 out of 5 by from Feature packed excellent sound quality easy to use Only had it a week and am delighted with its performance
Date published: 2022-10-14T00:00:00-04:00
Rated 5 out of 5 by from Very comfortable and great sound Very comfortable and very good in sound quality, i do miss the folding feature as it made it more ergonomic
Date published: 2022-07-26T00:00:00-04:00
Rated 5 out of 5 by from Amazing sound in Even better sound and noise cancellation than the previous model and the xm4’s were already amazing.
Date published: 2022-09-23T00:00:00-04:00
Rated 5 out of 5 by from THE NOICE CANCELLING IS AMAZING This is a really good headphone. Easily the best in the midrange market. It sounds amazing with and without the provided cable.
Date published: 2022-07-14T00:00:00-04:00
Rated 5 out of 5 by from Excellent noise cancellation and sound quality I bought these headphones about a month ago and have used them every day for work calls via Teams, listening to music while out walking my dogs and for a couple of flights. The sound quality is excellent, as is the noise cancellation. The app has a lot of features but the fact there are 2 separate apps is a bit confusing and also the main app for controlling the speakers is a little fiddly, although this is due to the number of features it has. Firmware updates have been provided regularly and they do take quite a while to complete, I imagine this is due to them being brand new and so will be less frequent as the app and headphone firmware has been around for a bit longer. They're comfortable to wear for long periods due to the soft cushioning on the earpieces and the fact that they are quite lite. They are quite large, so not the best for running but jogging, walking and most exercise they seem to be ok. I just found that fast movement (eg running) they will slip a little / you can feel them. Microphone quality is really good and doesn't seem to pick up any background noise which is useful as I use them for work calls all day. They charge quickly and the charge lasts a long time, I use them at least a couple of hours a day, usually a lot more, and only charge them once a week.
Date published: 2022-09-26T00:00:00-04:00
Rated 5 out of 5 by from Excellent headphones Got fed up of Galaxy Buds Pro constantly popping out of my ears. You can never go wrong with Sony. Bought these headphones and it does all that I want at a high standard. They don't fall off. They are comfortable. Sound is amazing. Easy to use. Taking mobile calls is so easy and convenient with excellent sound quality for the person on the opposite end of the phone. I have yet to charge it despite using them for hours.
Date published: 2022-07-14T00:00:00-04:00
Rated 5 out of 5 by from Nice headphones, broke after a few weeks No longer connects to any devices, was good while it lasted, will try get fixed/replaced.
Date published: 2022-08-02T00:00:00-04:00
Rated 5 out of 5 by from Great for everything Great headphones, sounds, features and all is great. I had the first XM and the XM3 and these are by far the best. Love the new design and it was a joy using them during my last flight
Date published: 2022-07-13T00:00:00-04:00
Rated 5 out of 5 by from Absolutely brilliant Look superb. Are very comfortable. Perform excellently with class leading ANC
Date published: 2022-05-28T00:00:00-04:00
Rated 5 out of 5 by from Great headset Been using them since I get them and they are easy to use
Date published: 2022-06-09T00:00:00-04:00
Rated 5 out of 5 by from Amaizing sound and noise cancelation I had the XM2 then XM4 and now XM5 which is so complite much better !!!!!!!!!!!
Date published: 2022-06-12T00:00:00-04:00
Rated 5 out of 5 by from Sony does it again!!! Amazing product, highly recommended. Love the build and sound quality.
Date published: 2022-06-22T00:00:00-04:00
Rated 5 out of 5 by from Disappointing earpads as all the previous models Bought the new xm5s a week ago. Sounds is awesome but for Me the earpads are way to soft and almost no padding. Inside material touches my ears and pushes to hard on them which causes discomfort almost immediately and after a few minutes have to take the headphones off. Very disappointed. Sony doesn't listen to their customers. Previous models which i own aswell same problem.
Date published: 2022-06-07T00:00:00-04:00
Rated 5 out of 5 by from Much improved sound quality and comfort Sony have excelled once again improving from the previous WH-1000XM4 headphones which I didn't think was possible. These headphones are definitely more comfortable to wear for longer periods in part because the of the shape of the earcups, but more so because of the improved feel of the soft leather padding around the earcups. They also appear to provide much better soundproofing from exterior noise as they fit closer to the shape of your face, and that's without switching on Noise Cancelling which is excellent. Putting the headphones onto your head is now so much easier with the sliding headband, no more clicky settings, they just fit first time and I found the band very comfortable, possibly more so than the 1000XM4's. As for the touch controls on the right earcup, I think sensitivity may have been improved as sliding my finger up and down or across the cup face worked first time every time. Taking phone calls also worked very well, could hear my caller no problem and same for the person calling hearing me clearly. The voice pickup to temporarily pause music playing when talking to someone is nice to have as well and didn't let me down, can be activated/de-activated in the Sony app, your choice. As for sound quality, they are superb and is probably somewhat dependant on quality of the music files played. If you can play Flac/Lossless files using LDAC audio then you will love them as Sony have clearly done work on improving all aspects of the sound stage. I have played Classical, Pop, Rock and Electronic music files and in my opinion the instrument separation from bass through middle to treble was much clearer, especially in the top range. Bass wasn't overbearing, but you can make it so from your sound source and it might overtake the mid to high notes, but everyone has their own preference, just saying you can boom the bass if you want it. All in all I think Sony have a winner once again. If I was to find one thing I didn't like so much, it's the case. I know its a different setup to the folding 1000XM4's case which I really like, albeit you can't fold that down flatter like the one provided with the 1000XM5. A minor niggle that doesn't detract from a great pair of headphones.
Date published: 2022-05-27T00:00:00-04:00
Rated 5 out of 5 by from Endless possibilities Sony WH-1000XM5 Wow what a phenomenal product! Having read all the publicity material about this product, what it didn’t make clear, was the breadth of opportunity to fine tune your listening using a very well designed app downloaded to your smartphone. Connection to all my devices laptop, pc and smartphone was very easy and the soft ear shells are so light and comfortable. I have only had the unit for a couple of weeks but the performance using both Bluetooth and the connecting cable is excellent. Re-charging the unit battery is necessary if you choose to maximise the use the noise cancelling feature and the voice assist functions. Charging is quick and a good battery power up time is confirmed. The voice guidance was a pleasant surprise when my battery needed charging. Connecting to multiple devices is easy using the app. By using the comprehensive online “Help Guide” and the “Headphones Connect app”, I have been able to troubleshoot issues caused by my setting experimentation! There is so much more to enjoy and explore for me. This product will change your listening pleasure taking account of your location with any background noise whilst linked to multiple devices. I recommend this product.
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from Brilliant Sound quality is amazing. Noise cancellation works perfectly. Very comfortable
Date published: 2022-10-25T00:00:00-04:00
Rated 5 out of 5 by from Superb sound quality Simple to use, great sound quality and class leading noise reduction, a little bit bland on the design front but appart from that - First Class
Date published: 2022-10-25T00:00:00-04:00
Rated 5 out of 5 by from worth every penny Have used for about a month - love the sound, love the fit, and love the user experience. Take a bit of practice to learn the controls, but so well designed! Especially love the quick attention mode - I put my hand over the right ear cup and music pauses and noise cancellation stops... until you remove your hand.
Date published: 2022-10-25T00:00:00-04:00
Rated 5 out of 5 by from So far, so good. These are an early Christmas present for me, the first over-ear wireless headphones I’ve had, chosen because of the reviews testifying to very good sound quality, good noise cancellation, comfort and battery staying power. I’ve had them a couple of weeks and have used them most days, mainly in the evening but occasionally walking around doing things in the house - not used them outside. Mostly I’ve listened to music but I’ve heard a couple of podcasts too. The sound quality is lovely - the effects of tracks from Jean Michel Jarre where sound switches from one side to the other and back is reproduced brilliantly and the delicate background noises of trees rustling and goats on tracks recorded outside by Ballake Sissoko playing kora are fabulous. The human voice is a rich sound too, again with no apparent loss with even breathing audible on tracks where it was meant to be heard. Battery life seems very good. They arrived with about 60% charge and I recharged them when they got down to about 20% but that took about 10-14 days’ use of maybe 2 hours a day. No idea whether that’s good in comparison to others but certainly good enough for me. The set up was easy, noise cancellation is excellent from what I can make out, but I find the ability to pause this temporarily to head what someone is saying to me particularly helpful - just hold a hand over the right earpiece, ambient sound is restored very quickly and clearly, remove the hand and the music resumes. The headphones are comfy to wear, easy to adjust and while not tight, they seem to stay out so far when I’m bending down. The only very minor negative is that my ears get quite warm after I’ve worn them for about 1-2 hours, so I’m not sure I’d want them on for really extended periods. But that would be the same or worse for all headphones so no difference for these and I suspect other models might not be as comfortable. It’s true there are no free lunches and you get what you pay for, but with these I feel I’ve got good value for money. They come in a protective case which also contains the charging cable, and the app might be useful for connoisseurs wanting to tweak the set up but I’ve just used them with my music app on the phone. So, I’d say so far, so good.
Date published: 2022-12-11T00:00:00-05:00
Rated 5 out of 5 by from Very happy to say I'm very happy with my latest Sony WH-1000XM5 ... the sound it's brilliant, very good quality product, very well made, I definitely recommend them.
Date published: 2022-12-11T00:00:00-05:00
Rated 5 out of 5 by from Brilliant sound and very comfy Just brilliant headphones better that the AirPod Max that I was thinking of buyibb
Date published: 2022-12-11T00:00:00-05:00
Rated 5 out of 5 by from Great headphones Bought these a few weeks ago. I’m very happy with them. Sound quality is brilliant. They are very comfortable to wear, and I can wear them for a few hours at a time. The noise cancelling on them is ridiculously good. Had a bose pair of noise cancelling headphones, but these are far superior. The one drawback would be the black colour, they are like a finger print magnet. It’s very easy to see dirt on them. Also a bit annoying they don’t fold
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from Terrific headphones Really happy with this purchase. Excellent quality and perfect for working from an open office.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from Great sound but lacks a critical feature I have had the headphones for a few weeks now. The sound quality is exceptional and they are comfortable to wear. The transparent mode is very effective. What I really miss is the ability to mute and unmute the microphone from the headset so that while I am in a conference call I do not need to be by the computer to do that.
Date published: 2022-12-09T00:00:00-05:00
Rated 5 out of 5 by from great sound just brilliant product and the pair of headphones i bought Also have the Tv
Date published: 2022-12-08T00:00:00-05:00
Rated 5 out of 5 by from Great headphones Bought the WH1000 MX 5 to replace my MX3 Great sound & improved features, very impressive
Date published: 2022-12-06T00:00:00-05:00
Rated 5 out of 5 by from Excellent noise-cancellation. Are a good pair of noise-canceling headphones. Lightweight and extremely comfortable.
Date published: 2022-11-30T00:00:00-05:00
Rated 5 out of 5 by from Sony XM5 Headphones Best purchase I’ve made this year… Can’t wait to see what they would do with an XM6 if they make one
Date published: 2022-12-02T00:00:00-05:00
Rated 5 out of 5 by from Great device nice headphone Lov it. Good design................................
Date published: 2022-12-02T00:00:00-05:00
Rated 5 out of 5 by from Some stuff is good some stuff needs to be improved The surface of the arch that fits your head is very thin, this looks good, but it makes it so that the point of contact in your head is minimal. Since only a small part of this surface touches your head, there is a lot of pressure on it, and after an hour, the top of my head starts hurting, and I have to move the ring around throughout the day to avoid this pain, which is very annoying. The headphone comes with sensors which detect if you have them on. It comes with an app where you can choose if to turn the headphones off when you take them off your head by using the sensor. This is amazing for saving batteries meaning you don't have to charge them often because you forgot to turn them off manually. The problem is you can choose a timer for the to turn off and turn off immediately after taking them off, making it very annoying when you want to take your headphones off for multiple reasons like going to the toilet, talking to someone else or simply moving them around to find a more comfortable position, they turn off and if you are in a meeting on slack or teams, skype you will have to go through the process of connecting a device to these apps again which is very annoying. On top of that, I like to put a hoodie on and the headphones on top simply because it makes me feel warm, but the sensor picks that I am not wearing the headphones properly and turns them off; this is super annoying too. The only solution is to turn the feature which turns the headphones off automatically and remember to turn them off manually myself which I always forget and end up having to charge them more often than I would like to. The solution would be to let us put a timer when they should turn off so I could conveniently set them up to turn after 5 minutes of having them off, but alternatively only allow them to turn off if there is no audio playing. This would make it so that I can take them off for short periods of time without having them turned off and so that I could wear them however I want them without turning them off as long as I am listening to music or on a call with someone else. The problem with the small contact point and the pain at the top of my head, well this is a design flaw and I do find myself not wearing them often on purpose if I don't have to due to the discomfort and instead play my laptop speakers. The noise cancelling and audio quality is superb and the ambient mode is decent. I have 10 days to keep them or return them, and I am leaning more towards returning them. Will see.
Date published: 2022-12-03T00:00:00-05:00
Rated 5 out of 5 by from Great sound After a month using the headphones I'm very happy with them, great features and long battery for a long day
Date published: 2022-11-27T00:00:00-05:00
Rated 5 out of 5 by from Superb! I've had the WH-1000XM3s, the WH-1000XM4s and now these. I didn't want to upgrade as I was very happy with the XM4s. Glad I did as the XM5s are even better. Didn't think it was possible!
Date published: 2022-11-25T00:00:00-05:00

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