Software Details
- Technical support (renewal)
- 1 server
- 1-9 licenses
- 1 year
- response time: 2 business hours
- United States
- for StorageCraft ShadowProtect SPX Server (Windows)
- academic, volume, GOV
- emergency phone consulting
- 12x5
- English
Know your gear
With a Maintenance Agreement, partners can rest assured they'll receive a response within two business hours or less when an emergency-level support case is submitted Monday through Friday (excluding U.S. holidays) between 7 a.m. and 7 p.m. in partner's local time zone. Additionally, during the maintenance period, partners have free access to all software updates and upgrades.