SUSE Premium Support Services Bronze - technical support - 1 year

SUSE Premium Support Services Bronze model offers a locally installed software service and support solution designed to meet the critical needs of businesses. With a commitment to providing exceptional technical support, this service includes 24/7 availability, ensuring that expert help is always on hand. A standout feature is the 1-hour response time, which significantly reduces downtime by addressing issues promptly. The Bronze model is tailored for businesses seeking reliable support, offering coverage for up to 10 incidents or 60 hours, along with a specialized report service. This comprehensive support package is ideal for organizations looking to maintain smooth operations with the backing of expert technical assistance.