Software Details
- Technical support (renewal)
- 1 year
- response time: 4 h
- phone consulting
- business hours
Know your gear
Tripwire provides customer support for technical problems that occur when using Tripwire products. Tripwire Support Technicians directly handle customer issues.
Standard Support and Maintenance agreement includes: Updates and upgrades to the product purchased for the term of the support agreement; Telephone support for installation and general use questions; Access to Tripwire Online a Self-Service Support Portal. Create, update and manage your support requests online; Use of Tripwire's dedicated toll-free number; 3 Day Relief Goals; Three named support contacts.
Standard Support and Maintenance agreement includes: Updates and upgrades to the product purchased for the term of the support agreement; Telephone support for installation and general use questions; Access to Tripwire Online a Self-Service Support Portal. Create, update and manage your support requests online; Use of Tripwire's dedicated toll-free number; 3 Day Relief Goals; Three named support contacts.