Software Details
- Technical support
- 2 sockets
- HPE Complete
- phone consulting
- 24x7
- for Veeam Backup Essentials Enterprise for VMware
- prepaid
- additional subscription period for the annual contract, includes first year 24/7 uplift
- 3 years
- response time: 1 h
Know your gear
Production Support program provides 24/7 software support services and fast response times for critical issues. To receive production support, all production licensed sockets for a product must be licensed at Production Support levels.