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Trend Micro Deep Discovery Analyzer 1100 - security appliance

Mfg # ADNN0007 CDW # 3664515

Quick tech specs

  • Security appliance
  • 2U
  • 1GbE
  • rack-mountable
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Trend Micro Deep Discovery Analyzer 1100 - security appliance

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Trend Micro Deep Discovery Analyzer 1100 - security appliance is rated 4.00 out of 5 by 2.
Rated 5 out of 5 by from Good HTML file sandboxing and great technical support, but stability isn't 100% What is our primary use case? Normally we use the solution to send the traffic. We get traffic on it and once I get the traffic, I get the SPN diagnosis and all the network services diagnostics and whatever else that I run in the office file server. It scans through that. For example, when we download some files, in our portal we are uploading some of the activity documents, as well as Excel and Word documents, etc. They get scanned through and we have DDI Rules that are enabled for the file management. Basically, any uploading, downloading, etc. of items from our website server get scanned and analyzed. What is most valuable? The HTML file sandboxing is very good. Their technical support is very good and extremely responsive. The solution, overall, offers very good features. What needs improvement? The licensing costs could be improved and simplified. If they could integrate the solution with the endpoint agent, that would be ideal. I understand that's not possible currently. Since this is a technical device, it would be great if they could just allow us to integrate it with some of the existing VMs or our existing devices. These are all central devices. If they can offer the solution on VM boxes, like virtual systems, that would be great. That way, our hardware costs, electricity costs, and database space costs and all can be lowered. Currently, a solution called Apex One is on the market and it has features that allow for more integrated security. They should try to emulate this a bit more. It has better bundles. The stability of the solution could be improved. It should be 100% stable, but it's not there right now. For how long have I used the solution? I've been using the solution for more than one and a half years. What do I think about the stability of the solution? Sometimes there needs to be a stability test done. We did tests and checked up to around 20 or 25 samples. Out of those tests, two missed. There were two things that the solution didn't detect but were later detected on the endpoint. It's therefore not completely stable. It misses things. What do I think about the scalability of the solution? The scalability of the solution is okay. It's fast. All of our users are currently on the solution. How are customer service and technical support? The technical support is good. They're immediately in contact with us the moment we reach out to them. That's never been a problem. We've been quite satisfied with the level of service they've provided. Which solution did I use previously and why did I switch? We previously used McAfee. How was the initial setup? The solution doesn't have a very common setup. The initial implementation is a bit different. However, anyone can handle it as long as they review the necessary documentation. They just need to read the manual, and then they can handle the implementation. I would suggest it has a medium level of difficulty. For us, deployment took about three days. That includes configuring the solution as well. What about the implementation team? I handled the implementation and the configuration myself with the assistance of the solution's manuals. What's my experience with pricing, setup cost, and licensing? I don't handle the licensing. I don't know what the costs are for the solution. Which other solutions did I evaluate? I haven't evaluated the solution, but something called Apex One is now on the market, and it offers better bundles and better integrations in comparison to Trend Micro. What other advice do I have? The solution is very nice, but I would suggest to others that they test as many use cases as they can at the beginning. I'd rate the solution seven out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2020-02-13T00:00:00-05:00
Rated 5 out of 5 by from Helped us to improve our security levels and protects our internal network from any external threats What is our primary use case? We use the onsite version, not cloud. Our primary use case is for intrusion detection, including threats, malware, and basically anything that might be a threat. Traffic that is intercepted from emails going outbound or inbound is also analyzed. What is most valuable? Generally speaking, it just gives us a broad understanding of exactly what kind of threats occur. The submission point, analyzing point, and virtualization are within the environment that it supports. It helped us to improve our security levels and protect our internal network from any threats outside. What needs improvement? We haven't dealt with any issues in either the product itself or the graphical interface so far. I haven't seen anything that requires improvement as of now. I believe maybe with time we will see something because we have only been using this product for six months. With time, we might be able to identify certain aspects that we face in the future that could give us a better understanding of what requires improvement. As of now, however, I don't see that there is an improvement needed for the product as it is. We have multiple other products that really have a non-friendly user interface. Deep Discovery compared to them is much easier. Trend Micro has also given us a quick course on how to use it. I might say I love them now. I think the interface itself is quite friendly to deal with adding, changing, or troubleshooting itself. There are certain aspects of flexibility in the policies that should be added to Deep Discovery. At times, we are limited to a certain policy or certain changes that can be added or configured. I believe that certain infrastructures or networks require a little bit more flexibility to make changes throughout the full software, enabling users or admins to cover all the requirements needed. For how long have I used the solution? I've been using this solution for about six months. What do I think about the stability of the solution? Deep Discovery is very stable to use. What do I think about the scalability of the solution? I have no idea of its scaling potential because we have only used it for six months. I believe that we could grow with this solution as much as needed because we are not a small bank. We are not a small institute. We're growing day by day. As of now, we haven't had that kind of issue so I don't believe there will be a problem of scale. I'm not a hundred percent sure how many users we have. I would say maybe over 50. The main users are for network and security, but we have also the infrastructure engineers and specialists that use it as well. How are customer service and technical support? We deal with the support here in Egypt. There is a team from Trend Micro that covers Egypt. They supported us from day one, from implementation to troubleshooting of any issues or problems that we faced throughout our time dealing with Trend Micro. We have been using them not just for Deep Discovery, but for a couple of years on different products that we introduced into our network. They have been more than helpful in regards to support and helping us understand their products better. How was the initial setup? I believe it was straightforward to set up because we haven't had something similar to it. There was no interference, but everything just went more smoothly than expected from day one of implementation by IT. We faced some issues in between in regards to certain aspects of sandboxing for the exchange. That was because of certain ways that software was interrupting emails from somewhere inside. They helped customize some hotfixes and inserted methods into the program just for us to be able to support it. There were issues that we faced in between, but the support team from Trend Micro did their best to customize, make changes, and support us to help us fix these issues. What other advice do I have? I would definitely recommend it based on how I have seen our network improve and the better insights we got on our traffic. The only thing is that everything requires a little bit of studying to check the infrastructure and requirements. All in all, the variety of products provided by Trend Micro will give you a huge step up into checking and defending yourself from any threats. That includes threat prevention, as well as analyzing emails and endpoints in general. You have a full package of products to support every single aspect of the network. I would give it an eight of ten, just because there's a little bit of improvement that can be done for the software. We also had some issues that required customization. I'll just give it an eight for the time being. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2019-09-25T00:00:00-04:00

This page was printed on 11/23/2024 7:21:46 PM.