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IBM Blueworks Live - Service Level Agreement - 1 license

Mfg # D157MLL CDW # 3761979

Software Details

  • Service Level Agreement
  • Passport Advantage Express
  • hosted
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IBM Blueworks Live is cloud-based software that enables business teams to collaboratively model, analyze, and improve their business processes and decisions. Blueworks Live provides a single, shared repository as well as social and collaborative capabilities that enable organizations to drive enterprise-wide innovation and business-led change.

In addition to availability on the public cloud, Blueworks Live is now available as a private cloud that is managed by IBM and runs on dedicated hardware at one of the IBM SoftLayer data centers. The single-tenant, private cloud environment employs dedicated hardware and software to create a unique instance of Blueworks Live for each private cloud customer. Each Blueworks Live private cloud instance is physically and logically isolated from all other instances of Blueworks Live and from all other applications and data.
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Terms and Conditions

These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.

The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.

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IBM Blueworks Live - Service Level Agreement - 1 license

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