Cisco Duo Care Quick Start Service - consulting

Cisco begins the Service delivery by assigning a named Customer Solution Engineer (CSE) and a Customer Success Manager (CSM). The CSE and CSM consult with Customer team remotely to gather Customer's business and technical requirements. They will recommend a high-level architecture design to align with Customer's needs. Next, Cisco will work with Customer to strategize for the implementation and provide the guidance on application configuration, security policy and user enrollment strategy.