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Discover how Amazon Connect transforms healthcare customer service with secure, omnichannel solutions. Enhance patient experiences, streamline operations and ensure compliance with innovative technology tailored for healthcare's unique challenges.

Discover how Amazon and SpinSci technologies enhance patient experiences through EHR data, AI solutions and multichannel collaboration. Learn about CDW's role as a tech partner and explore key use cases.

Healthcare facilities must do everything they can to ensure excellent patient experiences — and having a strong, unified contact center can differentiate them from the competition.

Video and other collaboration solutions are helping organizations create more inclusive work environments.

Organizations that move to the Contact Center as a Service model often overlook some key considerations.

Organizations can enhance meetings and improve the user experience by measuring engagement and other factors.