Cisco SMARTnet extended service agreement

Take advantage of prompt repairs with the Cisco® SMARTnet™ Extended Service Agreement plan for Cisco security appliances. This agreement eases repairs and helps to eliminate system downtime, which increases productivity. It covers parts and shipment with next-business-day response time, which benefits IT staff. It covers new release updates, to facilitate up-to-date software. Product information support and web knowledge base access are active 24 hours per day, 7 days a week. For questions about the service or issues, phone consulting also is available 24/7.

The Cisco SMARTnet 8x5 extended service agreement covers expert technical support with flexible hardware coverage. This product includes next-day replacement services during service policy malfunctions, eight hours per day, five days a week. This Cisco SMARTnet warranty covers Cisco ASA 5505 firewalls, including manufacturing part numbers ASA5505-BUN-K9, ASA5505-BUN-K9-RF and ASA5505-BUN-K9-WS, all of which are licensed for 10 users. This service agreement provides users self-service access to reports that provide information about firewall service coverage and life cycles.