Tech specs
Brand
Juniper, Juniper Networks
Product Line
Juniper Networks Care, Juniper Networks J-Care Essential Services
Model
Next-Day Onsite
Manufacturer
Netscreen
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
1 year
Service Availability
12 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next business day
Service Sub Type
Parts and labor
Network Service & Support
Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 12 hours a day / Monday-Friday, New releases update - 1 year, Product info support - web knowledge base access - 1 year, Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
System
Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 12 hours a day / Monday-Friday, New releases update - 1 year, Product info support - web knowledge base access - 1 year, Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Integrated System
Extended service agreement
Compatibility Specs
Juniper Networks Secure Services Gateway SSG 5