Tech specs
Brand
Adobe
Product Line
Adobe
Model
Gold Support
Manufacturer
Adobe Connect
Software Name
Adobe Connect
License Quantity
1 server
Licensing Details
First line support
Licensing Program
Adobe Forms Licensing Program (FLP)
Installation Type
Hosted
Localization (Vendor Specific)
Adobe All Languages
Packaged Quantity
1
Coverage Period
1 Year
Hosted Service Type
SaaS
Service & Support Details
New releases update - 1 year, Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - priority 4, Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 2, Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 1, Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - priority 3, Remote administration - 1 year, Web knowledge base access - 1 year
Service Availability
24 hours a day / 7 days a week
Service Response Time
30 min
Service Sub Type
Phone consulting
Limited Warranty
Technical Support