Tech specs
What do you like best about the product?
Brainstorm allows us to build custom content and provide relevant training across our organization. The system is easy to use and implement different content types within one training journey.
What do you dislike about the product?
It would be beneficial if Brainstorm synced with our Systems better. We have been working closely with them to get a better-streamlined process to add and remove associates automatically from the system without losing data.
What do you like best about the product?
I love the "choose your own adventure" aspect of the new platform. I think the way they present content at a digestible rate makes learning achievable and fun. Also, being an admin of the platform, the management of content in the new platform is way better. I love creating new journeys for my customers.
What do you dislike about the product?
I wish there was a way to bring in an AI element where you could type in your job function, and it would lay out a path of learning for you. Not everyone is good at discovering new content, and this new feature may help. Also, if there was a way for users to become certified or gather real-world qualifications as part of these lesson plans, that would be great, too.
What do you like best about the product?
The partnership of customer/client relationship makes Brainstorm more than just a training platform. The insights and thought leadership for organizational adoption is what sets Brainstorm apart from other LMS tools.
What do you dislike about the product?
Cost is always a factor and training an organization isn't cheap. I would love to see more options for pricing.
What do you like best about the product?
BrainStorm is extremely beneficial for our users to get helpful tutorials in a varitey of ways. From an administrative perspective, it is very easy to use and the support team is fantastic!
What do you dislike about the product?
Certain updates would be beneficial to help better track a group's performance.
What do you like best about the product?
The contents are so easy to follow and engaging. Well developed with thought process behind the goals and objectives of the videos. Friendly and knowledgeable teams within the company. They make you feel as one of the brainstorm family and not as a customer.
What do you dislike about the product?
I can't think of anything I don't like about BrainStorm.
What do you like best about the product?
The content and integration with Microsoft products is top-notch. I like that the Courses are sort of like a 'build your own adventure' concept - the tutorials / elearning inside the Courses will ebb and flow based on selections you make throughout the process. Learners can simply be directed to the dashboard / homepage to digest content that was 'assigned' or prioritized for them, or they can easily find content via the search or Discover tools. Support is quick to respond when there are issues and I've found that suggestions and updates and refreshes often reflect ideas and suggestions from customers. Very responsive. Our account rep/manager has always been phenomenal - insanely friendly, forgiving, and resourceful.
What do you dislike about the product?
It's often overcomplicated for admins. Too many layers sometimes when trying to work through content, assign things, check visibility, etc. Licensing structure is still very difficult to decipher as the replication of assigned users per-pack (their term) is hard to wade through. Licensing is not across the content for active users, so the return there is going to be less than you anticipate (who has 100% consumption rates from internal customers?). If you give someone access to content, they have a license consumed - whether they ever login to the site or not. No way to emulate users and "see what they see" so workarounds exist for some situations so you can mimic what others might experience.
What do you like best about the product?
The support staff are wonderful. They really care about the success of your deployment and offer help with configuration as well as ideas for communication and engagement. The training is very easy to take and workflows are customized to the skills/knowledge of each user.
What do you dislike about the product?
Their latest version is undergoing constant development and there have been some bumps in the road during our transition. They defintely listen to your feedback and try to incorporate requested changes, it can take a little while to get there though. Overall the new interface is much improved from the old.
What do you like best about the product?
Besides the support team being stellar to help us implement and develop a strategy, I would say we best like the on-demand training content options. Additionally, BrainStorm stays up to date with updating the content where I don't have to.
What do you dislike about the product?
I know that the platform we are working with is BrainStorm's "newer" model. With that, there's been some technical hurdles we've had to overcome. Their IT team has been very supportive, but sometimes there are disruptions working on the newer platform.
