Tech specs
1-8 of 83 reviews
What is our primary use case? We normally use Dropbox for team collaboration and file backup. We use it to store files, share them online, and manage organized groups from our decade-long usage. What is most valuable? Dropbox is primarily used for storing and sharing files, along with backing up files. If someone deletes a file, we can retrieve it from Dropbox. It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming. What needs improvement? One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the file from others. It would be useful to have real-time collaboration features in Dropbox. For how long have I used the solution? I have been working with Dropbox for over a decade. How are customer service and support? Dropbox offers 24-hour support, both through chat and limited hour calls. They are very helpful, and if initial support does not resolve an issue, they escalate the call to senior staff. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? We use a mix of Dropbox and OneDrive. OneDrive is connected to our ID and Microsoft Teams app for collaboration purposes. How was the initial setup? Setting up Dropbox is simple. New users are guided through the process with pop-ups explaining how to add files. What other advice do I have? In our use case, Dropbox provides more control and security. I rate the overall solution eight out of ten. Improvements, such as real-time collaboration capability, could make it even more beneficial. Which deployment model are you using for this solution? Hybrid Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? I use it just as a backup system on the cloud for my personal documents and pictures. What is most valuable? It is very practical and so easy to upload and download files and carry on without my computer. I can work anywhere, and that's correct. What needs improvement? I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would be nice. For how long have I used the solution? I have used it for maybe five years, yet only in a personal mode. How are customer service and support? The support is provided by a special area inside of the company. These are people who have the skills for technology issues. They try to configure and teach other people how to use it. We provide the support ourselves and do not have any support straight from Dropbox. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? I used SharePoint and ShareFile maybe five years ago for a specific project. I was only a user, not an administrator of the environment. How was the initial setup? It is difficult to set up. I'd rate the solution maybe a six or seven out of ten. What about the implementation team? Many of our employees are not technical people. They work in energy and are field workers. We have two main groups of people. One is for administrative issues, and the other, which is 70% of the company, consists of field workers. That is about 60 or 70 people, with maybe 12% needing to work with it. Which other solutions did I evaluate? I would like to know how to use all of its features or used other options. What other advice do I have? I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? We use Dropbox primarily for file storage and management. What is most valuable? The search functionality and the ability to preview images are quite good. It's similar to managing files on my computer. What needs improvement? Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features related to folder structure recommendations and enhanced encryption. For how long have I used the solution? I have used the solution for around two years. Which solution did I use previously and why did I switch? We are considering switching from Dropbox to Google Suite because Google Suite offers better collaboration features. What's my experience with pricing, setup cost, and licensing? We are using the free version of Dropbox. Which other solutions did I evaluate? I am considering switching to Google Suite. What other advice do I have? I'd rate the solution seven out of ten. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? I use the solution to store and share my files. It is used for my personal use. What is most valuable? The most valuable feature of the solution is that it is user-friendly. What needs improvement? The scalability of the product is an area with certain shortcomings where improvements are required. I don't know if the product has an AI assistant-type functionality. In the future, I would want the product to have AI. For how long have I used the solution? I have been using Dropbox for five years. What do I think about the stability of the solution? The tool's stability is good. Stability-wise, I rate the solution an eight out of ten. What do I think about the scalability of the solution? Scalability-wise, I rate the solution a seven out of ten. There is only one person who uses the product. How are customer service and support? I have not contacted the solution's technical support team. Which solution did I use previously and why did I switch? I have experience with Google Drive. How was the initial setup? The product's initial setup phase was straightforward. The solution can be deployed in a couple of minutes. What about the implementation team? The solution can be deployed by myself. What was our ROI? There were no measurable benefits from the use of the product. What's my experience with pricing, setup cost, and licensing? I was using the free version of the product. What other advice do I have? I have not tried the integration features associated with the product. I haven't had a problem with the security features of Dropbox to meet our company's data protection needs. I recommend the product to others who plan to use it. I would tell others that Dropbox is a good tool to use since it is stable and reliable. I rate the tool an eight out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? We use Dropbox primarily for transferring files to others for personal use and basic file-sharing needs. What is most valuable? The product's most valuable feature was its ease of transferring files. What needs improvement? The product improvement could include better integration with other tools and more advanced file versioning features. Enhanced stability and performance would also be beneficial. What do I think about the stability of the solution? The product stability needs improvement. How was the initial setup? The setup was straightforward. It involved a simple installation process with minimal configuration requirements. What about the implementation team? I implemented the product myself. What other advice do I have? Dropbox is one of many file-sharing solutions available. While it is reliable for basic use, many other options have better features for enterprise needs. I rate it a six out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? We use the solution for backup in our organization. What is most valuable? Dropbox is easy to use. What needs improvement? The product could be cheaper. What do I think about the stability of the solution? The product is very stable. What do I think about the scalability of the solution? The solution’s scalability is good. I back up on a weekly basis. Which solution did I use previously and why did I switch? I've used my EMC storage. How was the initial setup? The initial setup is straightforward and takes a few minutes to complete. We did it in-house. What's my experience with pricing, setup cost, and licensing? The solution charges after 5GB of storage. What other advice do I have? Overall, I rate the solution a seven out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? I generally use it when I want to share work stuff quickly with somebody else because OneDrive can be a pain in the ass. I kind of just use it as it is without any integrations. How has it helped my organization? We use it for projects with multiple consultants. It's an easier way to gather all the information in a single place. That way, nobody has to ask for documentation. If something goes missing, it's at least all stored in Dropbox. What is most valuable? For me, the biggest thing is version history. I can easily go back and view older versions. It's easy to use. Once it's installed on your laptop, you don't even have to think about it. I like the file versioning. It's helpful if something goes missing or gets changed. The security features of Dropbox seem pretty good. I've never had any security issues, and it gives me notifications if anything unusual happens. What needs improvement? Sometimes, the startup can be a bit slow, which is slightly irritating, but otherwise, I don't really struggle with it at all. So, the performance could be faster. What do I think about the stability of the solution? I've had no issues. It's always there and works perfectly fine. I use it daily. The stability is pretty good. I would rate it a ten out of ten. I've never had an issue with it. What do I think about the scalability of the solution? It's definitely scalable, especially if you're willing to pay. I'd rate the scalability maybe a seven out of ten. Once I stop paying, it is an issue. The pricing can be a bit frustrating once I need to upgrade. There are around 20 end users using it. Which solution did I use previously and why did I switch? I use Dropbox and Google Drive. I use Dropbox more frequently for personal use. The company is trying to get us to move to OneDrive. For me, when I started, the standard was Dropbox, so we went straight with that. How was the initial setup? The initial setup is pretty easy - just click next, next, next. It takes less than five minutes. What about the implementation team? No technical team is needed. I can do it. It just a quick install. What's my experience with pricing, setup cost, and licensing? We use a yearly license. It's not a bad price. I'd rate it about a five out of ten, with ten being expensive and one being cheap. It's not terrible, but it's also not the best compared to Google Drive, which is a lot cheaper. There are no extra costs in addition to the standard licensing fees. Which other solutions did I evaluate? We use OneDrive. With OneDrive, we can work simultaneously on the same document, which can be quite useful. That's the main OneDrive functionality that I actually like. What other advice do I have? It's a pretty good product. I'd rate it about a nine out of ten overall. The only real issue is the pricing. It's easy to use, works well for sharing, and isn't complicated at all. So, it's quite simple. For me, personally, it's good value because I pay for it myself. I have all my documents stored conveniently, and I can use them across devices. It doesn't have to be my specific company device–I can use it on my personal devices as well. That's what makes it convenient. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? We use the solution to back up documents and folders related to my work. I also use it to back up my personal data. What is most valuable? The tool’s ability to share documents and create backups is valuable. The solution is compatible with different platforms like Windows, macOS, and Linux. The security features are important. I rate the security a ten out of ten. The solution is easy to use. It is stable and simple. What needs improvement? The product must be more user-friendly. For how long have I used the solution? I have been using the solution for ten years. What do I think about the stability of the solution? The product is very stable. I rate the stability a ten out of ten. What do I think about the scalability of the solution? I am the only user. I rate the product’s scalability a ten out of ten. How was the initial setup? The setup was simple. The product is cloud-based. What about the implementation team? I deployed the tool myself. What's my experience with pricing, setup cost, and licensing? Dropbox is a low-cost product. Dropbox is one of the cheapest tools in the market. I rate the pricing one out of ten. What other advice do I have? I solve the problems I face with the tool myself. I recommend the solution to others. Overall, I rate the product a ten out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
