Tech specs
1-3 of 3 reviews
What do you like best about the product?
The software integrates with exchange allowing users to fax from anywhere.
What do you dislike about the product?
I do not like the licensing model GFI uses for their software. Also, the software hangs quite often forcing it to be restarted for faxes to start working again.
What do you like best about the product?
They have a really organized login software where you can see all your efaxes both incoming and outgoing in case you need to pull something from the past You have the option to use their program or use your own email to send out faxes Very easy to use and quick uploads of attachments - I’ve sent pdf, excel docs, and word docs all clearly and less than 5 minutes Reliable, all of my faxes has always gone through successfully without a problem. The best part is the good customer service - I have called over the weekend and they have helped me solve my issues right then and there
What do you dislike about the product?
After a while, I noticed that the technology has changed over the years. My current internet phone service started offering the eFax services within my monthly service. So that’s the only why I stopped using GFI.
What do you like best about the product?
When the product works, it does what it is intended to do. When setup, it's hands off and easy for the end users to use. Since it uses telephone lines, it's HIPPA compliant.
What do you dislike about the product?
GFI is hard to setup and troubleshoot. Support is by far the worst I have ever seen. You can only open tickets by email. You can't call in. If you are down and it is an emergency, there is nothing you can do. You pay a premium price for support and get a sub par help. If you ever move to a different email server, expect the integration to be a nightmare.