Tech specs
Brand
NetScout
Product Line
NetScout MasterCare
Manufacturer
NETSCOUT
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
1 Year
Service Sub Type
Parts and labor
System
Extended service agreement - parts and labor - 1 year, New releases update - 1 year, Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1, Technical support - phone consulting - 1 year - response time: 1 h - availability: business hours - severity level 2/3/4, Technical support - phone consulting - 1 year - response time: 5 business days - availability: business hours - severity level 5, Technical support - remote monitoring - 1 year
Limited Warranty
Extended Service Agreement