Tech specs
Brand
Overland
Product Line
OverlandCare
Model
Silver
Manufacturer
Overland Warranties
Product Supported
Tape drives
Covered Configurations
Base unit + up to 6 drives
Packaged Quantity
1
Pricing Type
Must be purchased within 90 days of the product purchase
Coverage Period
1 Year
Service & Support Details
Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Customer Replaceable Units, Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Field Replaceable Units, New releases update - 1 year, Product info support - e-mail consulting - 1 year, Product info support - web knowledge base access - 1 year, Product info support - web support - 1 year, Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, Technical support - remote diagnosis - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next Business Day
Service Sub Type
Parts and labor
Limited Warranty
Extended Service Agreement