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Samsung S90D 77" Class OLED 4K HDR Smart TV

Mfg # QN77S90DAFXZA CDW # 7849325 | UNSPSC 52161505

Quick tech specs

  • Screen Size: 77"
  • Enjoy Powerful Brightness and Rich Contrast with OLED HDR Plus
  • Experience Depth and Dimension on Screen
  • OLED Technology
  • Play Games and Content with Ultra-smooth Motion and Virtually No Lag or Blur with Motion Accelerator 144Hz
  • 4K AI Upscaling
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Know your gear

• Discover pure blacks, bright whites and Pantone-validated color with OLED Technology.

• Enjoy powerful brightness and rich contrast with Quantum OLED HDR+.

• Play games and content with ultra-smooth motion and virtually no lag or blur with Motion Xcelerator 144Hz.4

• Experience depth and dimension on screen just like you do in real life with Real Depth Enhancer.

• Only Samsung gives you the power to unlock incredible sound when you pair our TVs with our S-series or Q-series soundbar. Q.

This item was discontinued on September 19, 2024

Enhance your purchase

Samsung S90D 77" Class OLED 4K HDR Smart TV is rated 3.00 out of 5 by 179.
Rated 5 out of 5 by from Excellent picture! Bought the s90d 77 inch tv a few weeks ago. My old led tv from another brand power stopped working. I have a unique situation that my house had a built in for tv in corner of living room, so 77 was almost a exact fit. Picture quality and sound are fantastic, i also bought a s80cb/za slim soundbar to bring up sound/bass and be able to use Q Symphony. Tv by itself sound quality is very good, I just wanted more. Getting used to menu and smart tv functions were only thing I had to get used to, coming from all android tv in past.
Date published: 2024-12-04T00:00:00-05:00
Rated 5 out of 5 by from Power board died in 3 months Ordered the 77in on August 27, 2024. Was loving the TV until it died on me. Went out of town for a week for Thanksgiving and when I returned home the TV would not power on. I tried all the steps to troubleshoot it. The TV was working perfectly fine before I left. I believe the power board is out due to the red light on the tv not turning on at all and from what I read online from other owners. Very disappointed as I have owned OLED tvs for the past 8 years (Sony/LG) and this is the first time I ever had any type of issue like this. I was looking forward to getting home to play on my ps5 pro and watch some 4k movies but this killed my plans. Picture quality is amazing but not sure about the lifespan of the TV which is worrisome. I will update my review once I figure this out with Samsung. Luckily I ordered the warranty Update: I will never order anything directly through Samsung. Now waiting to see if they can fix a faulty tv I just ordered 3 months ago. They should be sending me a new tv overnight and taking this one back. This is ridiculous. I have a very busy schedule and do not have time to wait around like this. I never had to deal with this when I owned a sony a80j or my LG oled. I should have ordered through Bestbuy. They would have sent me a new TV already and picked up the broken one. I also paid for the samsung warranty. This is beyond frustrating and the service sucks for such a big corporate company like this. Do not order this tv through Samsung. If it breaks you will have to go through their service thing and wait a week or two to see if they can repair it. If you buy this tv from Costco or Best buy make sure you get their warranty so you can go directly through them. This is the biggest joke ever with dealing with a company this size. Its like dealing with a bunch of amateurs. Really frustrating!!!!!!! They send you something that breaks then want you to wait around. I do not want a refurbished tv. I want a refund so I can go buy it at best buy with their warranty
Date published: 2024-12-02T00:00:00-05:00
Rated 5 out of 5 by from lip syncing of the tv to the sound bar This tv is great however we bought a Vizio sound bar and cannot get the mouth movements of the individuals to match up to the sound...any suggestions? your help is greatly appreciated! Carol
Date published: 2024-12-04T00:00:00-05:00
Rated 5 out of 5 by from This product is excellent I use this product with a ps5 pro look amazing and movies as well
Date published: 2024-12-02T00:00:00-05:00
Rated 5 out of 5 by from DUD In less than 60 days, the TV died no power no LED light contacted Samsung support curious to see how this goes. All I have read states that this is a common problem with this model TV so if buying beware of the problem, but when the TV was working. It was amazing the picture Absolutely stunning Hopefully Samsung will come through on making this right
Date published: 2024-12-02T00:00:00-05:00
Rated 5 out of 5 by from TV is broken again... TV is broken again... I loved my 77" OLED S90C enough to buy another one. They only had the 77" OLED S90D as the "C" was last-years model... In 5 months, the 90D's power board has fried twice. First time took 1 month to get repaired. Now, Samsung cannot even schedule me an appointment to get a second repair. Both the website and the 1800 SAMSUNG number have not been able to help and have taken hours of my time. I'm again with a broken TV and not able to get an appointment for repair. This is very frustrating...
Date published: 2024-12-16T00:00:00-05:00
Rated 5 out of 5 by from Worst product quality and worst customer service TV turned itself off when we were in the middle of a game on Xbox. Cannot power on afterwards (red light next to physical power button is not on after we tried multiple working outlets). We suspect the model has serious defects with hardware. Customer service was denying responsibilities even though the TV broke only four days after delivery. Stay aware from making purchases with Samsung directly. Costco, BestBuy, or other retailers may be safer.
Date published: 2024-12-16T00:00:00-05:00
Rated 5 out of 5 by from Like the quality and slimmer The Samsung S90D is an excellent choice for those seeking a premium OLED TV. Its stunning picture quality and impressive gaming features make it a strong contender. Deep blacks, vibrant colors, and high brightness. Low input lag and support for various gaming features. Stylish and minimalist design.
Date published: 2024-12-16T00:00:00-05:00
Rated 5 out of 5 by from TV failed quickly I bought this in September the power board has already failed. Tv was nice when it worked, but failing after 4 months is poor quality. I made a service ticket 2 weeks ago and still don’t have a repair scheduled.
Date published: 2024-12-21T00:00:00-05:00
Rated 5 out of 5 by from When it works it’s nice Stopped working after 2 weeks not happy customer waiting on Best Buy to repair or replace
Date published: 2024-12-21T00:00:00-05:00
Rated 5 out of 5 by from Won’t turn on after a month! I bought this a month ago and while the picture quality is amazing, the TV is now dead. It will not turn on! Seems like this is a recurring issue with so many people who have bought this TV. Samsung you need to rectify this problem. We’ve paid a lot of money for this TV. Clearly there is a problem with your quality control and electronics. It may well be the power board inside the TV that eventually dies pretty quickly. But you need to do something about this as it’s not fair on us people who’ve paid thousands of dollars for this TV for it to die after a month. Please let me know what you will do about this.
Date published: 2024-12-22T00:00:00-05:00
Rated 5 out of 5 by from Time will tell Want to start off I had it for more or less a week and it died and I had to wait a couple weeks for it got fixed instead of just replace with the new TV the picture looks good but I'm leery about the quality after the first week it took a crap so time will tell this is the first Samsung TV I bought I've always bought the LG's oleds so like I said time will tell
Date published: 2024-12-24T00:00:00-05:00
Rated 5 out of 5 by from TV won't turn on after less than a month I bought this TV about a month ago, the screen quality is lovely but after less than a month of occasional watching, we heard a pop sound and now the TV won't turn on at all. There was no power surge, the outlets are fine, all other devices are fine, previous TV was fine for years. So yeah this looks nice but it's so brittle that I wouldn't recommend it especially at the premium price it commands To make matters worse as soon as I tried to make a support request to get it repaired, the site was "of course" closed for regular scheduled maintenance
Date published: 2024-12-26T00:00:00-05:00
Rated 5 out of 5 by from 77” Samsung OLED The picture is absolutely stunning. Perfect for our living room.
Date published: 2024-12-27T00:00:00-05:00
Rated 5 out of 5 by from Just Amazing. Excellent buy. Just love the colors and easy to operate. Will buy again.
Date published: 2025-01-01T00:00:00-05:00
Rated 5 out of 5 by from Quality tv My favorite way to use my tv is the YouTube app. I love the clear large screen capabilities
Date published: 2024-12-31T00:00:00-05:00
Rated 5 out of 5 by from Horrible experience with product and Cust Svc. Bought in August 2024. In November it shut off all by itself. Dead no power light. Same as other reviews on here. Contacted Samsung, Never had an option to speak with a human. Waited days for a service tech to come. They came and said they had to order part. Waited 10 days or so for part. rescheduled appointment for install days later. Got call from samsung stating it was unrepairable. They would give me credit of $2600. (I paid $3016 after taxes) Long story short, after several conversations and hassles with sending them paperwork, (receipt, bill of lading after their trucking company picks the old one up and leaves it after waiting another 7 days) with customer service about the credit, I am now waiting 3 to 5 days for a credit that is only good on the samsung website, and delivery is expected to take 10 days after I order it, which may or may not be at my expense. I ordered expensive Sunday ticket for NFL football, and have missed much of the season and counting. I paid for 4k content subscription as well. Thanksgiving and Christmas have both come and gone. New year's day will pass & Samsung does not care. Period. It has been Horrendously difficult process with many hoops and delays. I am 6 weeks into this with no resolution. Stay away.
Date published: 2024-12-28T00:00:00-05:00
Rated 5 out of 5 by from Dont Buy I had it for less than a week and it shut off mid watch and wont turn back on. Screen went black and now I cant turn it on or do anything and am waiting for new TV. Less than a week and it already died too much money for a horrible product.
Date published: 2024-12-31T00:00:00-05:00
Rated 5 out of 5 by from This TV has great picture quality This TV has a lot to offer it can be used for any purpose such as watching a movie, playing games, or either to watch any sports.
Date published: 2024-12-25T00:00:00-05:00
Rated 5 out of 5 by from This product is crap. I bought this Samsung 77 inch TV in July of 2024. It worked great until it didn’t. It won’t turn on now. Even though it’s under warranty Samsung repair service won’t repair it unless I remove it from the wall mount. I am a 67 year old woman who lives alone. it is impossible for me to take down theTV it’s too heavy. . It’s not my fault the Tv doesn’t work. Now I have to involve other people to help me. Now it’s just a black box hanging on my wall. I wish I never would have bought this TV. I will never buy another Samsung product.
Date published: 2024-10-15T00:00:00-04:00
Rated 5 out of 5 by from Awesome tv I use the tv for gaming and streaming movies. The kids especially like it for the size and ease of us8ng it. I tend to play Playstation on it and it makes a big difference from the last tv I had.
Date published: 2024-12-05T00:00:00-05:00
Rated 5 out of 5 by from Great tv beautiful picture Needed to replace my tv, and found this model, it has exceeded my expectarions in all categories, Picture qualtiy, apps, ease of use.
Date published: 2024-12-27T00:00:00-05:00
Rated 5 out of 5 by from A Premium Viewing Experience Redefined The Samsung S90D OLED 4K TV (2024) delivers an exceptional viewing experience with stunning picture quality, vibrant colors, and deep blacks. The sound performance is equally impressive, providing rich, immersive audio. Installation and daily use are a breeze thanks to its user-friendly menu options and intuitive interface. The Smart Hub is a standout feature, offering seamless integration with streaming apps and connected devices for effortless navigation. Overall, the S90D combines top-tier performance, sleek design, and ease of use, making it a must-have for anyone seeking a premium TV experience. Highly recommended!
Date published: 2025-01-01T00:00:00-05:00
Rated 5 out of 5 by from Great TV Horrible IR sensor location We use the TV for watching shows but also for watching our movies. It does a great job at both. I wish it wouldn't dim on say hockey. However the IR sensor placement is horrible. The older Samsung TV's we have the sensor is on the bottom right towards the front of the TV and have never had an issue using an IR remote (DirecTv) however with the new TV the IR sensor is in the very middle and further back so unless the remote is lower then the TV and closer to the middle it can have issues controlling the volume and turning the TV on and off.
Date published: 2024-12-28T00:00:00-05:00
Rated 5 out of 5 by from Stopped Working in 1 Week We received the TV on a Thursday. I mounted it on the wall on Saturday. One week later on Saturday as I was just ready to watch my favorite college football team in the first round of the new playoff format the TV screen suddenly went black. I scrambled to get the football game on another TV and then realized that not only was the screen black and there was no power to the TV, but it had also tripped the circuit breaker for the outlet it was plugged into. I reset the circuit breaker in my circuit breaker panel box. Now the TV will not turn on. It is completely dead. I had to put my old 65" TV back on the entertainment center in front of the dead TV. I then had to take time having multiple conversations with numerous Samsung customer service representatives. EVERYONE THAT I SPOKE WITH WAS DIFFICULT TO UNDERSTAND. I now have to get help to un-mount the TV and prepare it for return shipping. This is a time-consuming process that I cannot do alone and should not have to do. I am not happy. It is bad enough that this major purchase broke in one week. It is even worse when you can hardly understand the person that is supposed to correct the problem. This has been a terrible experience.
Date published: 2024-12-28T00:00:00-05:00
Rated 5 out of 5 by from Subpar Not even a yr and the remote control doesn’t work. I love the idea of a solar powered controller but not at the expense of its ability to function. Everything else is average
Date published: 2025-01-03T00:00:00-05:00
Rated 5 out of 5 by from Power failure twice now Purchased this tv new from Best Buy on August 15, 2024. it died on October 15. I purchased the protection plan from BB and they replaced it with a new one as it was just within 60 days. Replacement arrived on Oct 31, and it just died last night Jan 17. BB says I have to deal with Samsung now that its still under the manufacturer's 1 year warranty, thanks BB. I contacted Samsung today and they are sending a local repair company to replace the boards/power supply. I wish I had done my research the first time and just got a refund from BB after the first failure. Now I have to have it repaired at least twice before Samsung will issue a refund or, more likely, send me a replacement. At this point, I just want my money back as its obvious this model has issues as evident by the many reviews here on Samsung's site, Best Buy's site, and Reddit. Buyer beware, this model has major issues and Samsung knows it but their customer support will deny it.
Date published: 2025-01-19T00:00:00-05:00
Rated 5 out of 5 by from Broke after two months. The rating is based on the issue I had after only two months of use. The TV would not power on. I verified before I ever contacted Samsung that the power to the TV was fine, I also did all the things that the website says to do; unplug, then plug back in and try, use the tv on/off button, etc. Nothing worked. I then contacted Samsung, and for over TWO hours they had me do the same things. In the middle of this, they disconnected me with who I started with, reconnected me with someone else, then asked me to do all of the same things again. I also had to send a picture of the tv’s on/off button to apparently prove I was doing it correctly. Finally, I was told they would contact a repair company, who would then contact me to set up an appointment. This was on the weekend, and the email I received from Samsung said the repair company would try to call me three times, on three separate occasions. I called them on Monday to expedite the process. They set up the appointment for that Friday, and said they would contact me between 0900 and1300 with an arrival time. I was then asked if it was wall mounted, which it is, and then told that I had to take it off the wall because the technician is not allowed to do it, or even help. So I had to get people to help get it off the wall and laid on the floor. The technician arrived, took the back off and started the repair which was replacement of the main power board. I asked him if this is a common problem with this tv, and he said no. So I asked him if he had ever replaced the power board on any, and he said he had on one that was a couple weeks old, had mine, and then had another one to do the same day. You can read into that as you wish. After the repair I then had to get my help together to get it back on the wall and everything reconnected. Tv is fixed, has worked fine since, and it does have a wonderful picture.
Date published: 2025-01-06T00:00:00-05:00
Rated 5 out of 5 by from This television died suddenly first two weeks… Samsung 77 “ class OLED S90D television died within two weeks of purchase Took it out of the box as a Christmas present for my family and it worked great - One day - just watching TV and the screen turned black as if someone shut it off. No power at all to the television - brand new- less than a month owning and using it and it was completely and suddenly dead. Called the store of purchase and was told these televisions are prone to having a fuse break and the screens do in fact just black out and the TV dies unpredictably. The store is sending me another exact television to replace the one that died suddenly but I do not want it - I am forced to take the replacement and see how long that one will last. Horribly disappointed. Have been a Samsung customer for many years and owned a previous Samsung TV that lasted over 10 years. I do not know what they are producing now- but the quality is below standards.
Date published: 2025-01-04T00:00:00-05:00
Rated 5 out of 5 by from Dead After Only 2 Months Read the other 1 star reviews and be warned. I purchased this tv based on great ratings from numerous online review websites. The tv was fantastic until it died after only 2 months (won’t turn on) I’m in the process of getting a replacement from Samsung; however, the TV died on 12/15/24 and the estimated date for the replacement to be in my home is 02/01/25, perhaps longer. I’ve now read the reviews posted on the websites of various retailers and it appears that this type of failure occurs frequently with the S90D
Date published: 2025-01-04T00:00:00-05:00
Rated 5 out of 5 by from Love the features, easy to work Very happy with this purchase. Sports and movies look awesome!
Date published: 2025-01-05T00:00:00-05:00
Rated 5 out of 5 by from My worst Tv ever, dead after 2 weeks Bought from B3$t By3 in Dec 2024 worked for two weeks and Christmas Day it stopped working. Same power issue as everyone else. Luckily I had bought it during BBs extended return season, otherwise I would have to go through the fiasco of not having a tv for a few weeks, getting a new tv, it breaking again, waiting again. Samsung TV business has lost a 3 decade customer. My last samsung was UN55JS8500, also a premium TV and that wasn't designed well and has a known diffuser issue that melts the TV. I just took apart that TV and can see how it is melted. Shame on Samsung and its leaders for shoddy engineering since at least 2016 thinking word will not get around. Looks like you are about to become the next Zenith. Congrats to the executives and senior engineers for making lots of money while tanking the company.
Date published: 2025-01-05T00:00:00-05:00
Rated 5 out of 5 by from Nice TV.. But... Great TV and picture but i do have a couple of issues. The feet / stand is very cheap and does not come with any screws to fasten in place. they are just cheap plastic pegs that are supposed to lock in place. Was also very difficult to get the tv to work with Sonos. Other than that i'm happy with it.
Date published: 2025-01-05T00:00:00-05:00
Rated 5 out of 5 by from Great tv but sound issues I bought this S90D 77inch the Sunday before Xmas 24 price was a little higher then I wanted to pay but the pic and specs were worth the extra $$. But less then 24hrs in I started having sound issues, it sounded like my tv was under water. Only way to solve the issues was to do a reset of the tv. This happened multi times in a few days. I contacted Best Buy and they sent me a new S90D. New tv has been up for 1 day so far great let’s see what happens. With that being said tv is awesome and worth it. Let’s hope no more sound issues or I will go with a different model. Iam giving it 3 stars but could go to 5 if this tv has no sounds issues.
Date published: 2025-01-05T00:00:00-05:00
Rated 5 out of 5 by from DON'T BUY on Samsung website, they LOST MY TV! I recently placed an order. I was able to pick the delivery date, which was a week out. I took off work to be able to accept the delivery and so that way I won't have a 77 inch TV sitting on my door step potentially being stolen. ON the day of the delivery, I received an email saying that my TV delivery was being delayed. I contacted the delivery company (RXO) and they stated that Samsung never sent out the TV. I hung up and contacted samsung and they said they sent out the TV to RXO's distribution center 3 days ago. Now I'm going back and forth on where the TV is, they told me to give them 2 days to locate the TV and now it's been 4 days and they still don't know where my TV is!!! I've paid over 2k for this TV and they can't locate the product. I told them I want to cancel and samsung said they can't cancel the order because it's already been shipped out on their end! Crazy thing is I took off work so my TV wouldn't get stolen , I guess that was the least of my worries! I've been going back and forth with RXO and Samsung for 4 days and they keep blaming one another. I don't care whose fault it is! I just want a dam update on when I'm getting my TV! It's been almost 2 weeks now and I don't know anything!! Then all samsung customer service agents are Asians and don't 100% understand! This is so frustrating, never buying through them again! Save you some time and buy at BestBuy or any local electronic store!
Date published: 2025-01-07T00:00:00-05:00
Rated 5 out of 5 by from Shiny Tur@ Good picture but operating the TV is extremely difficult. TV comes with pre-programmed apps or programs, good luck trying to change them or add new programs. If you do not like the ones loaded on TV. Not worth it shop around.
Date published: 2025-01-09T00:00:00-05:00
Rated 5 out of 5 by from Support failure Turned it on setup a few apps. Turned it off for the night and it never powered on again. I put in a ticket. Someone contacted me and said there are no technicians available in my area. Sent me a text to respond with my reciept did not hear from them again other that an email stating they closed my ticket. I am returning as we speak. I was not impressed the picture when it did work appeared to have a lot of smearing with fast motion.
Date published: 2025-01-09T00:00:00-05:00
Rated 5 out of 5 by from Terrible faulty TV I bought these OLED TV back on October 31st 2024 and two weeks ago around December 27th 2024 it completely fused out ! It no longer works ! I can’t believe I spent $2500 on such a useless TV. Even trying to get a technician out to fix it is a hassle , no one has responded or reached out If you are looking to buy a Samsung please do your research
Date published: 2025-01-10T00:00:00-05:00
Rated 5 out of 5 by from Shining example of what a T.V. should be I'll keep it short and simple. BEST TV EVER MADE. Where it shines is in the blacks. True, pure blacks on screen. If you're a fan of scary movies and horror films, you need this. Another thing that's impressed me is how easy it was to set up and connect to everything else. When technology works, it's amazing. Would highly recommend
Date published: 2024-11-13T00:00:00-05:00
Rated 5 out of 5 by from This TV quality is Amazing. This TV quality is spectacular and the built quality is also amazing. Very Happy with the product so far.
Date published: 2024-11-13T00:00:00-05:00
Rated 5 out of 5 by from Dead in 2.5 months If I could give a zero rating, I would. I bought this thing in July of this year, and it died less than 3 months later. I’m going on month 2 of waiting for Samsung to “repair” it, so I’ve got a $3000 77” black slab on the wall. Completely unsatisfied
Date published: 2024-11-09T00:00:00-05:00
Rated 5 out of 5 by from DO NOT BUY, KNOWN TO BE DEFECTIVE. KNOWN DEFECT. Won't power on, repaired 2x/2months.
Date published: 2024-11-10T00:00:00-05:00
Rated 5 out of 5 by from DO NOT BUY!!! KNOWN POWER BOARD ISSUES I have been a loyal samsung customer for years for both tvs and phones since the first galaxy was released. After my Qn90A qled tv died (only 3.5 years after purchase) I gave them another chance purchasing the S90D on 1/13/25. The picture quality was amazing. 7 days later tv shuts off and won't turn on. This has been a common issue and is absolutely unacceptable. Samsung's quality control is absolute garbage and their customer service is lackluster. Avoid all samsung tvs until they get their ish together and start building products that last like they used to. I truly liked this tv and wish that samsung invested more into their quality control to make a great lasting product.
Date published: 2025-01-22T00:00:00-05:00
Rated 5 out of 5 by from DO NOT BUY IT! If I can give zero stars, then I'd. This is a piece of crap! Do not buy. TV is broken in 40days exactly and Samsung is trying to repair this! Imagine, 40 days old TV needs to be repaired. And they don't have the parts to fix either and they don't have a timeline. You pay $3000 but you are sitting with a black board. I'm going to dispute this with my credit card and be done with the piece of a company! Their customer service keeps repeating that they can't refund or send me a replacement because their policy doesn't allow it. WORST COMPANY AND CUSTOMER SERVICE EVER!
Date published: 2024-07-17T00:00:00-04:00
Rated 5 out of 5 by from The Best OLED TV on the market . Experience breathtaking visuals and immersive entertainment with this stunning television. Its exceptional picture quality brings every scene to life with vibrant colors and deep blacks. Advanced technology ensures smooth motion handling and exceptional clarity, even in fast-paced action sequences. The sleek and modern design complements any living space. Enjoy a truly cinematic viewing experience from the comfort of your own home.
Date published: 2024-10-12T00:00:00-04:00
Rated 5 out of 5 by from Simply a great tv A great looking TV. OLED looks great in all lighting throughout the day, and the picture always looks great
Date published: 2024-07-09T00:00:00-04:00
Rated 5 out of 5 by from Superior Image and Lovely Operating This is the centerpiece of our home. The image is immaculate providing a bright, clean and crisp visual experience. Being that we use it for almost everything, it is a game-changer for our home entertainment; every movie scene comes to life, every gaming experience immersive. Additionally, the sleek and slim design adds a stylish addition to the living room. The low input lag and high refresh rates made this a no-brainer.
Date published: 2024-08-20T00:00:00-04:00
Rated 5 out of 5 by from Power Board Problems I bought this TV 3 days ago and it already broke. Red standby light wont power-on even with a working outlet. I'm guessing something must be up with the power board...Samsung said they would have someone out in a week and a half...I kind of expected better service for a product so expensive (and was bought 3 days ago)
Date published: 2024-08-19T00:00:00-04:00
Rated 5 out of 5 by from TRASH I bought this expensive trash less than two months ago and now it wont turn on.
Date published: 2024-08-16T00:00:00-04:00
Rated 5 out of 5 by from Looks great Tv is bright, colors are crisp, and everything looks amazing on it!
Date published: 2024-08-06T00:00:00-04:00
Rated 5 out of 5 by from Avoid Samsung 77” S90D broke within 10 hours of use. Samsungs thinks I should wait around for repair men to fix my tv. Yeah right, I’ll be sending this one back. Go with another company until Samsung learns proper customer support.
Date published: 2024-07-20T00:00:00-04:00
Rated 5 out of 5 by from Professional Mounting Installation I recently purchased this television and have no issues with it whatsoever at this time. However, DO NOT purchase the professional installation. Samsung hired a contractor through Angi and guy arrived at my house and was gone for 45 minutes because he did not have a stud finder. Installer then mounted the TV but damaged a cable wire. Due to this, we lost power in our living room, dining room, and upstairs hallway. I had to hire an electrician to fix and run to electrical cables in the affected areas. In total, I had to pay $1450 out of pocket. When I called Samsung they stated they would not cover this cost and to file a claim with Angi. I am currently in the claim process with Angi to be reimbursed. Hopefully this can me remedied but Angi is not very reputable so who knows. In conclusion, DO NOT purchase professional mounting installation as you deal with random people on Angi to get the “job done” and Samsung will not cover any damage even though they are the ones who facilitated this installation.
Date published: 2024-10-04T00:00:00-04:00
Rated 5 out of 5 by from Love it! We absolutely love this TV! The picture is incredibly clear and sharp, and it runs smoothly and quickly.
Date published: 2024-10-03T00:00:00-04:00
Rated 5 out of 5 by from Extreme Contrast and Deep Blacks This Tv has great dark contrast with extremely good motion with content. Tons of options and access to all types of content via the different hubs.
Date published: 2024-09-30T00:00:00-04:00
Rated 5 out of 5 by from Great picture My family thinks it's a perfect size, not to big or to small for our movie room. The color is great and the picture is awesome. I like that you can pic the contrast depending on what you want to. Of course the teenager loves the gaming hub option. I like that the remotes are solar n USBc chargerable .
Date published: 2024-09-06T00:00:00-04:00
Rated 5 out of 5 by from Sharp and Color Accurate Great color gaming, insane brightness, and surprisingly great sound in a slim formfactor.
Date published: 2024-09-13T00:00:00-04:00
Rated 5 out of 5 by from Great tv crystal clear! Amazing quality, love watching movies again, got my own personal movie theater!
Date published: 2024-09-12T00:00:00-04:00
Rated 5 out of 5 by from Picture is excellent, great features. This is a great TV. I had bought a LG OLED TV but did not the the picture. It seamed to be blury at times and the up scaling was not the best. LG does not support Direct TV app so if you you stream it you are of luck unless you get a rough or fire stick. I also use a Tablo stream device and it works perfect on the TV. The picture is amazing and with the new processor the speed is very good. I would recommend this TV to anyone that wants a great picture and sound is good too.
Date published: 2024-10-09T00:00:00-04:00
Rated 5 out of 5 by from Beautiful!!! Best tv I have ever purchased by far. Never seen colors pop so much and a dark movie so easy to watch
Date published: 2024-05-17T00:00:00-04:00
Rated 5 out of 5 by from Vividly bright TV I upgraded from a 65” QLED Q80 to this TV. I was looking for something a little bigger and brighter and boy did I find it. I mainly stream movies and play PS5 on it. The frame rate is fast and no skipping as footballs are thrown or movie pans out. The only complaints I have are the remote is small and solar powered or C connection. I would prefer the AA battery option. And the TV speakers are pretty bad. You definitely need a sound bar to compliment this TV. I got the Samsung 9.1 and the TVs Qsymphony autosynced everything together which was really cool. Overall, this is a fantastic TV and is very bright. Love it.
Date published: 2024-05-21T00:00:00-04:00
Rated 5 out of 5 by from Piece of crap....do not buy Delivered on June 13th, installed a week later. Dead on August 2nd. Shame on you Samsung for sending out $3400 dead TVs. At this price point expect a class action lawsuit soon.
Date published: 2024-08-02T00:00:00-04:00
Rated 5 out of 5 by from Terrible build quality Last samsung (75" Q800 8k) lasted right around 3 years until a full main board failure. Purchased a 77" S90D to replace it. S90D looked great but the build quality is total junk and borderline unsafe to have on a wall. Frame flexes and creaks with the slightest pressure. Center of tv somehow developed an approximate 2" crack and a 1x2" black spot. Samsung offered $50 towards buying another one. Total slap in the face! Purchased a 77" Bravia 8 and it is solid and the picture, although not as bright, looks much better.
Date published: 2024-08-23T00:00:00-04:00
Rated 5 out of 5 by from No power after 3 days Well I got my tv and 3 days later it would not power on. Placed a warranty service call and after waiting a week to get a tech onsite I get an email saying parts are on back order and no date of when they will be expected. So great investment??
Date published: 2024-08-22T00:00:00-04:00
Rated 5 out of 5 by from Very best OLED TV I primarily use my OLED for streaming movies or gaming. Has an absolute beautiful and well defined picture in some of the most detailed games (Diablo 4, COD). The sound leaves a little to be desired, the bass of some movies and games sometimes makes the tv rattle or the speakers sound like they waffle.
Date published: 2024-08-09T00:00:00-04:00
Rated 5 out of 5 by from Perfect Picture Picture quality for me was the most factor when deciding to buy a TV. This TV had the best picture quality of any TV that I reviewed. The picture on this TV is absolutely crystal clear and the colors (both blacks and colors) are stunning. I like everything about this TV. The remote control is simple and it does not need batteries. I also like how easy it is to get the best picture in the settings of this TV. I highly recommend this TV.
Date published: 2024-08-09T00:00:00-04:00
Rated 5 out of 5 by from Horrible TV Quality I would have given 0 stars if I could. After 2 months of having this TV, my screen went black when I tried to turn it on. I could hear the sound but no picture. After spending hours on the phone with technical support, which was horrible (they kept hanging up on me), they sent a technician to my house. They told me I had to take the TV down from the wall for the technician to replace the panel. I had just paid $150 to mount it and now I had to pay another $150 to take it down. The technician resolved the issue by replacing the panel and told me that this is a common problem with new Samsung TVs. He also told me Samsung doesn't replace defective TVs; even if it was broken same day you received it. They will continue sending technicians to replace the panel if this problem persists until my 1-year warranty expires. After that, it will be out of pocket. I have been a loyal Samsung customer for the past 20 years, purchasing 15 TVs from them, but this is my last TV from them. I am extremely disappointed and will never purchase Samsung TVs ever again. "Good" job Samsung. You went from having awesome product and service to horrible.
Date published: 2024-10-26T00:00:00-04:00
Rated 5 out of 5 by from Big screen Samsung We absolutely love our new 75” OLED 4K Samsung!! It has the most fabulous color, feels like you’re on the field during sports games! It’s the best television we’ve owned & we’ve had several! Highly recommend!!
Date published: 2024-10-24T00:00:00-04:00
Rated 5 out of 5 by from Beautiful When It Works My 77" S90D stopped powering on within 2 weeks of having it professionally mounted by Geek Squad. Best Buy had it replaced but it took about 3 weeks to swap. If it fails again I'm either going for the LG G4 or Sony Bravia OLED. Hope it lasts for at least 8 years before it needs to be replaced. I've always trusted Samsung until now after this incident. If you read through the other reviews you'll see a common thread of S90D screens going black or not turning on. Please consider a different brand if this happens even once. Also, I'm skeptical if the 77" is a part of the panel lotto. Do I have a QD-OLED or W-OLED @Samsung!?
Date published: 2024-10-21T00:00:00-04:00
Rated 5 out of 5 by from Unbelievable picture Amazing tv to watch your favorite movies. Makes the scene come to life. Also purchased Q990c soundbar. Awesome audio system. I have no regrets on my purchase. Movie night with the family will never be the same. Thanks to Samsung.
Date published: 2024-09-21T00:00:00-04:00
Rated 5 out of 5 by from Horrible Experience with new 77 OLED TV. I bought this tv last month directly from Samsung while I was having a built in media cabinet done. I finally had the tv mounted on Saturday, removed from the box and there is no picture being displayed....only sound. Samsung sent a repair man who let me know that they will order parts and have to replace some components in the tv which should be here in a couple of days. The customer service rep tells me that this is the process and that once the parts are replaced I will have a "new tv". I paid $2800 for what will essentially become a refurbished tv....and one in which I have never actually watched. This is absolutely ridiculous that I pay full price for what is going to become a refurbished tv. Please do not purchase and if you do you should open as soon as it is in your home and perhaps you can send back immediately. I am planning to dispute the charge with my credit card once these repairs are finished, because the product I purchased and what I got are not the same. I have never heard of such craziness.
Date published: 2024-09-25T00:00:00-04:00
Rated 5 out of 5 by from This Samsung TV is my favorite buy of the year! This is our living room television so it gets used all the time. We stream movies, play video games, and it has done a great job of keeping up with my "rough on tvs" family. I would buy it again!
Date published: 2024-09-26T00:00:00-04:00
Rated 5 out of 5 by from Nightmare tv So far having this TV has been a nightmare. I bought it 2 weeks ago and have only been able to use it for one day. It didnt even take 24 hours once i set it up for the tv to break. The screen turned completely black while watching tv and only the sound would work. I contacted samsung about this and waited a few days for them to have someone come take a look at it. When they came they told me they needed to order a piece to fix it. So i waited a few more days for them to come with the piece, only for them to come back and put that piece in and find out the tv still doesnt work. Now i have to wait almost another week for them to order a different piece and hope that they know what they are talking about and they actually fix my tv this time.. Not to mention from the samsung support people coming out and trying to fix it twice now I have finger prints all over my tv. I would have never expected this while trying to buy something expensive that i was planning on enjoying but now I am just here waiting impatiently…. Ughhh
Date published: 2025-01-12T00:00:00-05:00
Rated 5 out of 5 by from Great..Until it Wasn’t Great Picture and sound. My only concern is that my original tv quit turning on completely after 2 weeks. Best Buy was great to work with and replaced the defective tv. I’ve been a Samsung AV customer for 20 years and have always had amazing products so this was a surprise.
Date published: 2025-01-12T00:00:00-05:00
Rated 5 out of 5 by from Have not received after ordering over 1 month ago 1. I purchased this TV from Samsung 11/26/24 and have still not received it as of Friday 1/10/25 2. It was received by RXO on 12/4 (In a warehouse in the town I live in) and scheduled for delivery 12/9. 3. RXO texted me that the delivery can't be made on 12/9 and that they haven't received it yet. 4. No one reaches out to me so I call RXO several times and they finally tell me they lost it and will reschedule when they find it. 5. I call a few times before Christmas and they still don't know where it is but it hasn't been lost long enough for them to ask Samsung to send another. 6. RXO texts me 12/24 and we schedule the delivery for 12/27, but they text me on 12/26 saying it has been delayed and I must reschedule by using their site or calling. 7. I schedule it for 12/28 and receive a confirmation text that the delivery is CONFIRMED, but they don't show up and don't call me to reschedule. no call, no show. 8. I call RXO and we schedule delivery for 1/3, but text me on 1/2 they can't deliver it and to reschedule again. 9. Call RXO and schedule delivery for 1/4, but they text me that day saying they can't deliver that day either and to call and reschedule again. 10. I rescheduled again for Friday 1/10 and again receive a confirmation on 1/9 that the TV will be delivered on 1/10 only to be canceled again on day of delivery. I've called and used the live chat feature with Samsung and RXO several times throughout this ordeal and they keep telling me it's been escalated to management, and when I speak to management they say the will stick with the issue until it's delivered but I never hear from them again, and each time I get a new manager that says the same thing. I have no confidence that the people that answer the phone or live chat can reach out to the warehouse to actually find out what is going on. The warehouse is in the same town where I live so it shouldn't be this difficult.
Date published: 2025-01-11T00:00:00-05:00
Rated 5 out of 5 by from Buyer Beware I waited until today to write this review of this TV for a specific reason to be shared below. This comment has NOTHING to do with the seller or the actual delivery and setup. Both of those parts of the purchase went without issue or headache. This TV was delivered December 9th and on Sunday December 29th the TV would not turn on. I first thought it might be the remote not getting enough solar charge, but that didn't seem to fix the issue after letting the remote set in light for a while. Not a reason I am giving this TV a score of 1 star, but there should be a way to see if the remote is getting enough power or is charging at all. I find it a bit ridiculous that there isn't a couple of LED lights on the remote to just let you know where you are in the charging aspect. I then did what any normal person would do and went to the Samsung website for assistance. The Samsung website was so useless that I don't even understand why they have the help section. No red light? Try a different plug>You think!? It worked yesterday, but sure. Push the home button on the remote>Okay, but I don't know if the remote is charged, but nothing changed Hit the power button on the TV to see if that fixes the issue> Okay, where is the power button? Since I have no manual and couldn't seem to find it on the website, I could only find "For newer models it is usually on the right side of the TV" > Only HDMI/USB ports on the right side of the TV. Out of options, I went to chat and got the automated chat that took me through the same steps. I get that for people who didn't read the help section. Then I requested to chat with someone, that person just wrote down what the help and automated chat stated before. I had to provide the SN of the device prior to them proceeding. When we got to the power button part, I kept saying there isn't a power button over here. Then I would ask through chat, you have my model, where is the power button? I just received the can answer of it being on the right side of the TV. I asked to escalate it to someone who wasn't going to provide me the canned answers and could actually help, I was directed to the Samsung in house support. I decided that trying chat again was not going to be useful. I then thought about returning the TV and purchasing something else, but got a good deal on this one for Black Friday. I decided to move forward with the in home support. The first day that they had available was Friday Jan 3rd, meaning 20 days of owning the TV it goes out and I have to wait 6 days with a broken TV equaling a 76% uptime on a brand NEW TV! I went back and started watching my 14 year old Panasonic Plasma TV ( I know old, but it was working) until the repairman arrived. I made sure that it was accessible per their instructions. When HE arrived to work on it, he informed me that I had to HELP him take it off the stand, place it on the floor for him to work on it. I asked him if he had a blanket for the floor and he seemed shocked that I wasn't going to provide my blanket for him to repair my device. He went and got one from the truck after he remember he had one. We put it down for him to repair the device and put it back together and back on the stand. He left in a rush that he didn't realize that he had left a part in the back of the TV. We had to do the same steps again to get HIS part out of the back of my TV! Before him leaving I asked if he had anything to clean the screen and he said no and left. This got me starting to think where else do we accept this type of behavior? Would anyone go to get an oil change and need to help the mechanic drain the oil, because he couldn't? Then when getting back in the vehicle it is covered in oil and they just skip away! What about the people at home that cannot assist the in home support to get the TV down and on the floor? Do they just cancel and say, that is on you to get it on the floor, because that isn't the instructions provided prior to them coming out to fix a BRAND NEW TV! My impression? The TV is Junk The Chat/help is worthless In Home support is slow and lacking forethought BTW the power button is in the middle of the TV at the bottom...
Date published: 2025-01-09T00:00:00-05:00
Rated 5 out of 5 by from Breaks within a month Broke within one month. Samsung repair process took 2 weeks to repair and the the repair broke within a week and a half. currently have been passed around and hung up on tier 2 support with no repair scheduled. Samsung customer service has been a nightmare. For a high priced TV look else where.
Date published: 2025-01-14T00:00:00-05:00
Rated 5 out of 5 by from Poor shipping. Buy from local store They took 2 months to deliver the TV. RXO their shipping partner for last mile delivery is the worst company to work with. They rescheduled at the last minute twice and I had to take off work 3 times as the delivery windows are all day. I asked to deliver first thing in the morning but they ended up finally delivering at 5pm. Do not buy from Samsung online. Lots of advertisements outside of the shipping issues. TV itself looks good.
Date published: 2025-01-16T00:00:00-05:00
Rated 5 out of 5 by from Beautiful Color We bought this for our 2024 Christmas present and we are glad we did. The color is fantastic and everything is perfect except for the sound blaring our at us on our ABC station.
Date published: 2025-01-18T00:00:00-05:00
Rated 5 out of 5 by from Terrible Experience I ordered this tv 77" directly from samsung. It was delivered Dec 4. It was great until Dec 13 when it failed and would not come on again. I believe it was caused by a one connect failure. Then things really got bad. I call samsung to start a repair/replace ticket. Around a week later I recieve an email saying my repair ticket was canceled. I call them "we don't know why it was canceled whoever did it should have made a note" so start up process again. Around a week later " there's no one in your area capable of repairing the tv" i knew this would be the case but it's "the first step in the process" so now we go to replace. A week later " when we made the replacement order it showed stock, but when we went to fulfill order no stock" so now we go to refund. So first they tried to offer me store credit in an amount that was less than I paid, and less than the current price of the tv. I said no thanks then I was offered the amount I actually paid but It won't be given to me until the tv is picked up and returned to samsung which the process for that was supposed to have started when they were offering replacement. It is now Jan 19 I still have not been given a pickup date for the old tv nor a refund. I bought the tv thinking samsung was a premium brand and I wouldn't have any trouble. When my tv failed I thought well samsung is a top tier company surely they'll make this a quick and painless process after all they definitely need to maintain their professional image? Amazon could have sent me a refund/replacement like 10 times by now. I'm incredibly disappointed and this is coming from a customer that's always bought samsung phones, earbuds, and computer products.
Date published: 2025-01-20T00:00:00-05:00
Rated 5 out of 5 by from Dead in one month Junk, lasted one month before going completely dead. They won’t even replace it until a repair company comes out to look at it a whole week later. Gone are the days of companies looking out for their customers.
Date published: 2024-12-09T00:00:00-05:00
Rated 5 out of 5 by from Very good tv with a lot more to improve Samsung team need to put some love on quality check, tv have everything to be the best tv brand the image with QD-OLED panel looks amazing… tyzen os need to improve have to much options all around that make the tv a little slow sometimes My 1st s90d came defective and to be an oled tv (premium tv Samsung should be more carefully with their quality check, a 77 inch oled tv should be better than that
Date published: 2024-12-10T00:00:00-05:00
Rated 5 out of 5 by from Best Screen Quality Perfect Tv with high quality colors and screen. Very thin screen
Date published: 2024-12-13T00:00:00-05:00
Rated 5 out of 5 by from Not pleased Size is perfect but the picture is not OLED, it’s QLED
Date published: 2024-11-22T00:00:00-05:00
Rated 5 out of 5 by from Breaks after 3 days Bought this TV 9/15/24. Died/ did not turn back on after 3 days. Exchanged for the same one on 9/21/2024. And today 11/21/24. Same issue. Does not receive power, does not turn back on. Beyond frustrated, 80lb tv mounted twice and now have to remove twice and rent vehicles large enough to transport back to the store.
Date published: 2024-11-22T00:00:00-05:00
Rated 5 out of 5 by from Amazing picture and sound! Super easy setup. I am absolutely thrilled with this TV. Believe Consumer Reports and everyone be else who says this is the best tv on the market. The picture quality is absolutely stunning. The real depth feature completely changes the way you watch. You’re going to want to rewatch all your favorite movies. The AI upscaling is super cool. Even old movies look amazing. Seriously, watch Star Wars on this thing. It will blow your mind. Plus it’s the sanely easy to set up. I’m news all prepared for a long process of screen after screen clicking a tiny typewriter over and over again with the remote. Nope! The app works like a dream and it took me maybe a couple of minutes to get it going and I am NOT tech savvy at all! Plus, I paired it with a Samsung soundbar and that was a breeze to set up to. I really didn’t do much more than lug it in and the sound is mind blowing. I can’t say enough great things about this TV!
Date published: 2024-11-24T00:00:00-05:00
Rated 5 out of 5 by from Samsung 77 Oled s90d I’ve always been a fan of Samsung TV products they are built to last with a super clean picture with deep blacks.
Date published: 2024-11-18T00:00:00-05:00
Rated 5 out of 5 by from 90D is a great TV but isn't.. Let me start by saying the 90D is a great TV but this wasn't my original purchase.. I originally had purchased the Samsung 95D OLED and it's what I wanted. When I went to pick it up at the store Samsung identified the store manager stated didn't have it and Samsung wasn't making it anymore (which I felt was a lie). They only had the the 90D in stock at BB and I bought that as a consolation. The 90D is a very nice OLED and I can't take anything away from the rave reviews it gets. This TV is a recommended buy but how I wish I could've gotten what I saved for and wanted. I mounted the 90D on the wall and also purchased the 990C soundbar which pairs great with it. This replaced my Samsung 55 inch curve screen UHD and a Viso soundbar.
Date published: 2024-11-18T00:00:00-05:00
Rated 5 out of 5 by from QC issue may be a problem It’s a good TV but I did a replacement within 15days. The QC should be taken into consideration.
Date published: 2024-11-18T00:00:00-05:00
Rated 5 out of 5 by from Poor Customer support After buying 6 new Samsung tv in August I am very disappointed at Samsungs warranty response. It will be over a week with out use of the tv. Actually, I was expecting an offer to replace the TV on my initial call. To find out it will take a week to have a service repair tech come to the property was very un expected., I finally got the service company to answer. They are not able to respond until Friday.i waited all day and they did not show. I call Samsung all they promised was to resolve the probably thanksgiving… two weeks away. L looked up the service company. They have a one start rating on yelp. Says a lot about Samsung customer support.
Date published: 2024-11-16T00:00:00-05:00
Rated 5 out of 5 by from Samsung is the only TV for me! GREAT PICTURE! No heat output. 77 great big inches of TV watching pleasure!
Date published: 2025-02-21T00:00:00-05:00
Rated 5 out of 5 by from 8 put out of 10 TV is calibrated but sports don’t look good on regular TV no matter what I try, pay channels look unbelievable 3-D almost still a good TV but pain in the butt for adjustment.
Date published: 2025-02-21T00:00:00-05:00
Rated 5 out of 5 by from Decline in Quality I’ve always had good luck with Samsung TVs, but I bought a 77 inch S90D and have had nothing but problems. It took a month to deliver it and then it stopped working completely within a month of that. It another month to send a team to look at it to confirm it was dead and then another three weeks to have a replacement sent. When it came, it had two cracks in the screen and the team had to return it. We bought The TV in November and we’re still waiting for a replacement. Beyond this, the remote control is ridiculously small and does not have the same functionality. I’m not sure what Samsung has done, but the quality is not the same.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from HIGHLY Recommend! Absolutely an amazing TV. Picture quality is superb. Works seamlessly with my AppleTV device. Replaced a Sony Bravia TV, which also had a great picture, but the S90D blows it out of the water. QD-OLED is what I specifically purchased and highly recommend this TV. FYI...I do not game at all so cannot comment there but the refresh rate is very high so should be zero problems there. Movies, streaming and sports are all perfect! Best TV the money. Highly recommend!
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from Spectacular, vibrant TV experience Beautiful, clear, high-resolution images and colors. Enhances to the highest level the experience we feel when watching movies, TV shows, news or soccer games.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from OLed S90D 77 Inch I have had this tv up for about a week now, AWSOME pictures, makes watching tv, sports a lot better!
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from 100% HAPPY WITH THE INVESTMENT, AND LOVE THE SOUND i BOUGHT THIS TV ABOUT 2 MONTHS AGO AND LOVE THE TV, COLOR, AND THE PICTURE IS PERFECT. I HAVE 2 PROBLEMS WITH THE TV LISTED BELOW. 1. THE HAND HELD REMOTE IS WAY TO SMALL,,DIFFICULT TO USE THE MINITURE CONTROLS. IT IS NOT STRONG ENOUGH TO LAST 2 YEARS. IT WILL BREAK SOON; 2. SOUND CHANGES TO DVR AND IT IS A PAIN TO KEEP THE SOUND ON MY TOP DOLLAR SOUND BAR.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from I’m impressed! My new Samsung TV replaced my previous Samsung TV. Samsung’s new generation of TVs harbor technologies that enable the best picture and sound processing I could find. I’m impressed daily with my purchase.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from worst features and horrible sound the worst tv ever spend a lot of money for a horrible tv
Date published: 2025-02-24T00:00:00-05:00
Rated 5 out of 5 by from WILL NOT TURN ON My tv will not turn on after having it since November.
Date published: 2025-02-26T00:00:00-05:00
Rated 5 out of 5 by from Service Techs I was frustrated with setting up the repair service.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from No comment I bought this almost a month ago. The TV speakers stopped working in less than a week. Tech support asked me to reset the tv I did. They worked for another week. Then stopped working. Waiting for the tv to be replaced.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from Awesome colors and sound! I purchased this a month ago and I am pleased with the purchase. I had for a long time admired the picture quality of Samsung tv's at friends homes and in public locations. The color quality is excellent and the addition of the Samsung sound bar brings a theatre like experience to my home.
Date published: 2025-02-25T00:00:00-05:00
Rated 5 out of 5 by from TV bricked in 19 days, only had 15 to return. The TV died 19 days after receiving it. Power light not on, remote doesn''t work, Alexa says it's offline, smarter things app says it's offline. Worked fine last night. Tested multiple outlets. The replacement warrant only covers the first 15 days of ownership. Extremely annoyed I spent 2500+ on this and a soundbar and it didn't even last a month.
Date published: 2025-02-25T00:00:00-05:00
Rated 5 out of 5 by from Much better then LED Should have gone OLED a long time ago much better then LED sound decent for news casual listening.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from 120fps @4k Everything went great with delivery and installation. Payment options were perfect. First start up of the TV was magical. But about 4 days in we noticed how dim the tv looked. Now I had a feeling this was going to be the case, I should have gotten a device to measure brightness to have proof. Yes I know all the settings to get all the brightness. Colors were so vibrant at first it was amazing. It’s funny how both me and my wife noticed immediately how it downgraded in colors and brightness. It’s almost like we had a free 4 day trail for color and brightness. Seems like a non OLED TV just like what he had before. It’s still a good TV just because of 120fps at 4K. Not worth the $2700 dollars at this point.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from Great tv so far Love the tv so for only had for month but so far so good coming from lg cx
Date published: 2025-02-21T00:00:00-05:00
Rated 5 out of 5 by from Hoping for perfrct Picture clear but too dark. Sometimes the talking and sound are off from one another.
Date published: 2025-02-20T00:00:00-05:00
Rated 5 out of 5 by from Great screen Got this a month ago. Pretty solid. App screen is a pain to deal with so I’ll have to look more into it, but the picture is high quality. Also goes to sleep mode really quick but I’m happy with my purchase. Would recommend.
Date published: 2025-02-24T00:00:00-05:00
Rated 5 out of 5 by from Great TV, Terrible experience TV was delivered damaged and reported immediately. Even paying extra for Samsung Care, any replacement was denied and my report was deleted. Samsung has refused all attempts to make this right.
Date published: 2025-02-18T00:00:00-05:00
Rated 5 out of 5 by from The Best You Can Buy I bought this before the Super Bowl, and I was amazed. The picture is clear, sharp, and with terrific color definition. The motion is clean, and watching anything in 4K, HDR, or SDR lives up to their definitions. It is worth the money. The screen size fits our room perfectly. It brings a whole new meaning to watching television.
Date published: 2025-03-02T00:00:00-05:00
Rated 5 out of 5 by from Sharply images ?? Best products for watching the best movies ?? and series and games ??
Date published: 2024-04-30T00:00:00-04:00
Rated 5 out of 5 by from Don’t buy this TV. I had this tv for a week, screen went black audio still worked through soundbar. I have been buying Samsung products for years. What a huge disappointment. Looks like this is a common problem after reviews. Merry Christmas to me from Samsung!
Date published: 2024-12-08T00:00:00-05:00
Rated 5 out of 5 by from Good tv except for the volume The volume on the Samsung tv goes from low to high with out touching the volume, everything else works good
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Samsung 75" TV was installed January 4 and ABSOLUTELY love it. Picture is amazing, paired with Samsung sound bar. Size is perfect for my room.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Good as long as the circuit board doesn’t blow Purchased this on Jan 10, delivered a week-ish later. I had it installed and on the wall plugged into a surge protector (tap on) and a tapon energy monitor plug. Bad first: 2 weeks on the wall, I wake up to a dead tv. I unplugged it, tried a different electric socket, different power cord, nothing. Energy from the tv spiked, not to, per the energy plug. Reddit shows others have this issue, something with a circuit board and quality control. Luckily, the place I purchased from redelivered a new one and took back the dead one. Hoping it was a one off. Now The good: The tv is crystal clear. Everything jumps out on this tv and no blur, works well in a room with big windows. Added a Samsung soundbar Q990C. Syncs up nice. Gaming and atmosphere 4k movies are phenomenal. Provided this 2nd one lasts longer than 2-3 weeks, I’ll give it a 5 star review.
Date published: 2025-02-09T00:00:00-05:00
Rated 5 out of 5 by from Meh After 4 months the entire mother board had to be replaced. Mind you this purchase was to replace an 85” QN model that had lines appear in the LED screen after only 2 years of ownership. All of our appliances and tvs are Samsung. Never had a longevity issues with models outside of the QN model. Let’s get it together Samsung…replacements on $5000+ tvs that are 3 years old is unacceptable.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Great Tv choice I love my 77 samsung Tv. Perfect picture. Thank you geek squad for mounting my Tv on the wall. You guys were amazing, very knowledgable and helpful with my set up and lots of questions. Very happy customer. 5 stars
Date published: 2025-02-01T00:00:00-05:00
Rated 5 out of 5 by from Amazon disaster We purchased our 77" OLED Samsung TV from Amazon. Don't make that mistake if you're looking at this TV. I arrived damaged and had to be returned, not an easy task. We continued to get billed for this tv, after it was returned for 3 months. Called Amazon on credit 4 times to get a credit. Awful experience, over 2 hours wasted on the phone just to get to the right person to approve the credit. Never again! We have had the TV for 2 months and now it won't turn on. Service is coming to replace the power source, hopefully that will fix it. We are required to take it down to repair, it weights over 130 lbs and my wife and I need to have it removed from the wall. I don't think I would recommend this TV to anyone at this point.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Great picture Great picture, bright with no reflections. And the sound is excellent even without a sound bar.
Date published: 2025-01-29T00:00:00-05:00
Rated 5 out of 5 by from Great; just 1 problem TV is great outside of one major problem I am having. I am having a huge problem with frame stutter on the S90D . It’s most noticeable while watching sports. Especially after a replay where the frame rate goes down then back to normal after the replay. Typically it will recover to the main frame rate but last night while watching football it would not go away. It was stuck at what seemed like 24hz or lower refresh rate when it should be at 60hz. A restart of the TV fixed it for a short time. I have tried other smart devices connected with top of the line HDMI cables. Internet is not an issue as I am hardwired to fiber. I played with all settings. Motion on/off (I leave clarity settings off by default). I tested match frame rate/range in smart device settings and nothing. Also tried apps from the Samsung hub. In my research I have found that this is a known issue with this TV. I am on the latest firmware but also observed this issue in past versions. Anyone else experiencing this? Is there a way to fix it?
Date published: 2025-02-11T00:00:00-05:00
Rated 5 out of 5 by from Best TV I’ve ever had! I’ve had this TV a couple of weeks. I am very impressed with the depth of color, and the blackest black I’ve ever seen. I had read that OLED wasn’t very bright. This S90D has no problem with brightness. I watch in Standard picture mode with three big windows open in the same room, and two more windows open in the adjacent room. I’ve seen no issues with lacking brightness. It’s just a beautiful picture. The up scaling seems good, although I have nothing to compare it to. Old shows look good. Better than my old TV which is a 2015 Samsung 1080p 47”. The sound is adequate. If you want a theater experience I think a sound bar is a must. But for me it’s totally fine. I like that it has an equalizer to adjust the sound so I hear better. I’m older and have a little hearing loss. Overall, I love the S90D. A beautiful picture whether in a light room or a dark room. Amazing colors!
Date published: 2025-01-28T00:00:00-05:00
Rated 5 out of 5 by from Exceptional Picture Poor Reliability And Service This is a replacement from my local retailer after the original TV went dark after 3 weeks. The TV has an exceptional picture and is reasonably priced, especially when on sale, but reliability is a serious issue. Samsung customer service is absolutely the worst I have ever experienced. If you insist on buying do so only from an authorized dealer you trust and get an extended warranty. If you are lucky enough to get your hands on a good unit it will feel like you hit the jackpot because no TV in this price range performs any better.
Date published: 2025-01-31T00:00:00-05:00
Rated 5 out of 5 by from TV looked amazing but only lasted for 3 months as the title says, and samsung customer support is an oxymoron. I have bought a lot of items from samsung and I feel like Ive put up with a lot for good prices. I feel like Ive reached the end of my rope.
Date published: 2025-02-04T00:00:00-05:00
Rated 5 out of 5 by from Lips and words Great picture. Love the features. I'm having a LOT of trouble with the audio and video not synching though. Constantly having to change the channel back and forth to get the lips to match the words. Irritating.
Date published: 2025-02-09T00:00:00-05:00
Rated 5 out of 5 by from DON'T BUY IT DON'T BUY IT! ZERO stars. After 1 month, the TV did not power on (like many other reviews here) and because I live in a "remote" location, they can't find an authorized tech to come out to repair it. I paid $3000 at Best Buy in total for the TV, protection, bracket, install, delivery and taxes and they are only refunding $2300 (TV and Taxes) so I have to EAT the rest b/c I'm under the mfr warranty and they only warranty the TV and taxes, not the other stuff to get the TV to the house or on the wall. Interesting-- they are sending out a truck to pick up the bad TV but not a tech and I will only get the refund AFTER the truck picks it up 7-10 days later. This $700 financial loss is in ADDITION to the aggravating and frustrating hours of calls, texts and emails with Samsung case managers that send bible long texts vs. emails and I've been doing this without a working TV for 3 weeks now. This is the last Samsung purchase for me and hope to prevent you from the same loss. Bye, Samsung.
Date published: 2025-02-08T00:00:00-05:00
Rated 5 out of 5 by from OLED Great TV at a great price still trying to figure out how to get a sharper image. Only had the tv for about two weeks so I’m still trying out different options
Date published: 2025-02-07T00:00:00-05:00
Rated 5 out of 5 by from Great TV, terrible stand Near perfect tv. I upgraded from a 55” LG OLED and this tv blows it out of the water with picture quality. My only gripe is the tv stand… it’s a center stand made of flimsy plastic… for a 77” it should at least be a wide stand.
Date published: 2025-02-10T00:00:00-05:00
Rated 5 out of 5 by from Brat brand TV Awesome picture quality!! Wellll worth the money!! Super clear aesthetics! Buy it!! You don’t be disappointed
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Not so great in my case I bought this a month ago and already power board had to be replaced. One month into it, the TV was not able to get the power on and had to go through the hassles to get it replaced.
Date published: 2025-02-07T00:00:00-05:00
Rated 5 out of 5 by from Nice set This television is awesome. The colors are great. I am glad that I bought it!
Date published: 2025-02-07T00:00:00-05:00
Rated 5 out of 5 by from S90D Great Picture Had the S90D for a month. Picture is great. Colors very vibrant. Upscaling for 1960’s era tv shows is pretty good for a large tv. Sound is ok. If you are big into sound then invest in a sound bar. The best things are really the blackest blacks and the deep vibrant colors.
Date published: 2025-02-07T00:00:00-05:00
Rated 5 out of 5 by from Slow Customer Help Unfortunately my tv has quit turning on one month after I received it. Customer help has been extremely slow at resolving the issue. They have decided to replace the tv however it has taken over 60 days to come to this resolution. Longer than I owned the tv. Very disappointed at this point.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from TV Only have had my Samsung TV for a couple of months, but have had no problems or issues with it. The color is spectacular.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Want a 77” dead weight Bought this tv 2.5 months ago and it won’t turn on. Thought it was the remote but the tv won’t turn on manually either. I spent this much for a tv and it already doesn’t work. How much did Samsung pay all of the “professional” reviewers to give this piece of junk a great rating? So unacceptable.
Date published: 2025-02-02T00:00:00-05:00
Rated 5 out of 5 by from Great picture - however power supply issues First let me say that I'm a Samsung TV fan (bought my first one about 20 yrs ago and they've been bullet proof) - I believe that they are best in market as far as performance and quality - this set has affirmed one of those however left me a bit lacking in one, thus only 3 stars. As far as performance and picture quality I believe this is the top set in the market at this price range. The picture is absolutely stunning. As far as functionality if your used to the Tizen interface it all works the same - one real positive is that the remote auto recognized the items I have (Roku, fire TV , .. etc.) and program the remote to control - this works flawlessly every time. There is a bit of delay in going to the last app on power up but I've yet to have it fail to on this set (not so with others). Set up could not have been easier and it functions really well with the Samsung line of soundbars So now for the 2-star drawback and the only thing that keeps it from being a 5 star product - that is the power supply issues - the first set I had after 2 weeks developed a power supply issue that basically shut down the tv and tripped the circuit breaker in my home. It was within the return window at the big box store so I chalked it up to a one-off issue and returned it for a new set. I bit of a pain for a set this size but that's what I did - fast forward 2 and half months and the new set that I have does the same thing again - this time I use Smasung tech support and with about a week someone is onsite repairing the TV. I'm know a month or so out form that repair and everything is still working but just hope there's not an inherent design issues casing this problem. After review of only line reviews, I see other have had this issue but doesn't seem to be widespread so maybe I'm just the unlucky one with two of them :-(. So all of that said I still recommend Samsung TVs to friends that are in the market however do warn them about this line.
Date published: 2025-01-27T00:00:00-05:00
Rated 5 out of 5 by from Fast Fix The technicians were on time and very friendly They took care to remove the TV from the wall and replace the power supply. They installed the TV back on the wall and advised us to plug the tv into a surge protector. They were done within an hour.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Not Working The TV was installed in December 2025. This morning it would not turn on. The power source outlet and breaker are in working order. I called PC Richard for service and the earliest they can visit is 2/12. I am hosting a party to watch the Superbowl this Sunday 2/9. Very Dissatisfied!
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from DO NOT BUY A SAMSUNG DO NOT BUY THIS TV OR FROM SAMSUNG IN GENERAL. TV broke 2 weeks with screen flickering and the panel was replaced a week a later. After about 2 more weeks the TV broke again. This time the whole panel went out. We set up a repair however the TV was unable to be fixed at the time. Another 2 weeks of going in circle with customer service, and sending a picture each time. They have no organization in their customer service. 2 months into owning this TV and its been broken 7 of the weeks with no repair in sight. Just aweful service. Save you time, money, and sanity. Samsung is the worst brand available for TV's right now. Also the generic message they leave on these messages may fill you with hope that they are responsive. They are not, they take you back to the same endless loop.
Date published: 2025-01-29T00:00:00-05:00
Rated 5 out of 5 by from Great TV. Great picture quality and features. A great television.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Will no longer turn on. I bought this item on January 13, 2025. It lasted 14 days! It will no longer turn on. I am returning it asap.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from 77'' class oled s90d is unreliable and way overpri I bought this tv two months ago and rarely use it. It suddenly stopped working with no power. It is taking Samsung over one week to come assess the problem. This TV is junk. DON"T BUY IT
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Quick Fix The technicians were friendly and professional. They took the TV down with care and replaced the power supply with in just a few minutes. They also hung the TV back up on the wall with care. My husband was very impressed with the speed they completed the repair. The TV works great again.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Amazing TV!!! Highly recommend I bought this the beginning of this month and the picture quality does not even be described. It’s immaculate! I paired it with a Q symphony Samsung sound bar. It makes the TV come alive even more! I highly recommend it.
Date published: 2025-02-08T00:00:00-05:00
Rated 5 out of 5 by from Do not buy this TV, it will break! I’m having a terrible experience with Samsung and this TV. We’ve bought the same model twice in the last six months. The first one was purchased from Best Buy and stopped powering on after about two months. We were able to return it, we bought a replacement from RC Willey in November of 2024. February of 2025 it stoped turning on, (exact same issue as the previous purchase) and I am not able to get service scheduled from Samsung through their glitchy online account.
Date published: 2025-02-08T00:00:00-05:00
Rated 5 out of 5 by from Deffective TV - Terrible Customer Service I bought a 77" OLED TV in December 2024, finally almost after 3 weeks it was delivered to my house. The TV was defective, there was sound but no screen light. After troubleshooting by Samsung technical guyse they told me the TV is defective and they will replace it. I waited another 3 weeks for replacement but no replacement and finally I had to cancel my order and get refund almost after 2 months of terrible customer service and terrible product. I will never buy Samsung again and will never buy directly from samsung website. It has terrible experience with terrible customer service, there is no one to talk to in US and all calls are routed overseas depending who you talk to. Too many emails but no one to follow up on your problem. It was very painful and stressful experience for me. Again, I will NEVER buy from samsung website again.
Date published: 2025-02-10T00:00:00-05:00
Rated 5 out of 5 by from Defective Product with Terrible Customer Service I was one of the Samsung products' fans for the past 15 plus years until recently after my painful experience with Samsung. A couple months ago, I bought a brand-new high-end Samsung OLED TV from Samsung website online. After several delays the delivered TV was defective and non-operational upon the arrival. The follow up with customer service for replacement was a nightmare and terribly stressful. After another several weeks of waiting and over two dozen phone/email communications with customer service, the replacement TV was never delivered on time, and after almost two months of waiting and frustrations, I finally had to cancel my order. During this ordeal, I had to wait at home a couple times all day for the delivery, but they never delivered the TV as they had confirmed the delivery dates by their emails (total waste of my time). I will NEVER buy anymore Samsung products from Samsung website. It is a waste of time and money. All calls for customer service are routed to overseas to various countries, ending up talking to so many different people, and no one follows up with your issue other than receiving non-sense apology emails. The customer service support is awful and almost non-existent. Their delivery company is not any better either. I will NEVER buy from Samsung website. My experience with Samsung was extremely stressful, frustrating, unprofessional, and totally unacceptable. Their product and service sucks!!
Date published: 2025-02-11T00:00:00-05:00
Rated 5 out of 5 by from True Picture Quality Waited for a while to buy this tv. Glad I finally did. The picture is amazing and haven't had any issues since purchasing this in November. One note is the remote os tiny so don't set anywhere it could disappear. Where my tv is hung it does receive a little bit of morning light and I almost bought the S95d due this fact but this one actually does a great job. I would recommend this to anyone and I have several Samsung products that have been nothing short of dependable including two other Samsung televisions.
Date published: 2025-02-05T00:00:00-05:00
Rated 5 out of 5 by from Don't buy Stopped working after 3 months , have to wait a week for repairman to come, have to remove off the wall myself . Who knows how long it will last for.
Date published: 2025-02-15T00:00:00-05:00
Rated 5 out of 5 by from I love this TV I researched quite a while for a new TV. My old Samsung was 14 years old and a 55”. I’ve contemplated for years on a new one and I was going to get a 65”. I finally decided to go big and wanted a 75”. I had picked out a new Samsung online, but went to Best Buy to see it in person. Well, my wife fell in love with the OLed and so did I. I wasn’t expecting to spend the extra money, but I’m so glad I did. I was nervous based off other reviews, but I pulled the trigger anyway, and I’d do it again. The setup was super easy, the menu is user friendly. The picture quality is top notch. Absolutely no complaints. This thing is heavy though! Make sure you have a very strong helper.
Date published: 2025-02-15T00:00:00-05:00
Rated 5 out of 5 by from Great TV, with some issues… 4 months of ownership and have already had a Power board failure. Repair was under warranty and fairly fast but after paying $2499 for a top end TV, this was not something I was expecting. Hoping for better performance going forward.
Date published: 2025-03-03T00:00:00-05:00
Rated 5 out of 5 by from Simply great! Great vibrant and bright colors. Makes watching movies, playing video games a joy!
Date published: 2025-03-06T00:00:00-05:00
Rated 5 out of 5 by from Problem w/black screen/no power. Ge insurance! I bought about 3 months ago and it's broke. Black screen no power, no repair guy around me, no protection plan. Customer service is pretty good at listening and is going to send cash back not an E-coupon like they suggest w/o telling me up front about a Citibank check that I found out later about, to just get Samsung online products only. So I'm getting the protection plan from the seller choose to buy from.
Date published: 2025-03-04T00:00:00-05:00
Rated 5 out of 5 by from My new4k TV I've watched 4 to 8 hours on my new TV. The adaptive picture with AI is amazing. I'm
Date published: 2025-03-04T00:00:00-05:00
Rated 5 out of 5 by from Great overall Overall very satisfied. Having trouble connecting HDMI Arc to soundbar.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Good picture terrible durability I wish I would have done more research on the durability of the tv. I always do a lot of research on picture quality and that is why I landed on this tv. I own 13 tv's in my house currently and this is the only tv that has a serious issue that it will not power on at all and only after a few months of ownership. After researching the issue for potential fixes, I found too many people having the same issue I am having. The tv is under warranty, but the warranty people are terrible to deal with, I am on day 17 of submitting a request and still have no repair date. I will definitely not be buying Samsung for my next TV's.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Easy setup Purchased a few weeks ago, thrid Samsung TV. Picture qualityexcellent
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Dead tv Bought this tv in November 2024 and in February 2025 it quit.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Great Features Overall, the TV has all the features we need, it looks great and is a good size for our room. I have a Polk Soundbar (about 5-years old) that frequently goes silent. Not sure why but maybe it's outdated or not compatible with the TV. I disconnected the Polk and just use the TV speakers, for now, and we've experienced no loss of audio. The only other issue is when streaming (i.e.: Netflix, Prime, Paramount+) via AT&T fiber internet. I contacted AT&T and they "reset" the modem and it seems to have corrected the issue - we'll see.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Samsung S90D So far I love this TV. Picture quality is amazing compared to my previous 15-year-old 60” Sony tv. Bigger is definitely better especially when your eyesight degrades as you get older.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Samsung always my go to Unbelievable, love this tv colors are unreal, refresh rate is fast.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Super Sharp Screen I bought this TV during Black Friday and it was the best decision I’ve ever made. I love watching shows and cinematic movies in my living room and this TV delivers the brightest and most sharp picture of any I have ever seen. Tens across the board!!!
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Dead on arrival A new edition to my man cave. The first week, everything looked fine. As soon as I had my furniture delivered, it stopped working. Only got to watch one or two movies. Geek squad came out and declared it dead. Seems to be a common issue with a faulty power supply.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from MEH Color is indeed really remarkable. However my whites all have a pinkish hue and after all the adjustments it still remains. Also I have nothing but issues with ARC port in identifying and retaining my sound bar after OFF/ONs. So much Geek Squad is on their way today for the verdict. As of right now kinda wish I stuck with LG.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Love it, but .. I love the beautiful picture and size of this TV and would have given it 5 stars, but right now my set is broken. I watched a show earlier in the day and switched it off. When I went back to watch, it was simply dead. No standby light, no nothing. Dead. I contacted warranty services and have a repair ticket in the system, but after four days, I haven't been contacted by the repair service to schedule an appointment.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Happy? Love the product- hated the shipping- and all the emails afterwards.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from The tv stop working after few months of use I bought the tv 6 months ago, and just stop working, the tv just not power on, i tried many things like reseting but nothing works I proceed with the warranty
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Horrible TV If any consumers that are looking to buy a new TV reads this BEWARE! I bought the TV barely two months ago and already have issues with it. The TV will not turn on whatsoever. I have lower end TVS that I have owned for years and have no issues. Waste of $3000 dollars.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from TV Great We bought this TV on December 19, 2024. It stopped working, as in completely dead, on February 26, 2025. We found out, after 45 minutes with the Samsung department, that there is a known recall on this TV. Why I had to go through all that they made me do when they knew about the recall and the fact that there wasn't a red light was the tip-off. When I was finally referred to a service company over an hour away, he knew as soon as I said there was no red light, that it was the recall piece. He said the piece will take 7-10 business days to arrive and then he would call to schedule the repair. With all that said, the TV is wonderful! I just wish the company would have been more proactive about a known fault.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Tough to navigate TV is great, but I am 83 years old, and I need a grand daughter to tell me how to use it! It seems our old minds don’t have the ability to navigate the intricacies of adding apps for whatever reason takes many steps and watching you tube videos to get your new Samsung to where my old Sony already was.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Don't buy Over 2500.00 and stopped working after 5 months. Customer service is atrocious. Was hung up on 3 times
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Shop another brand The picture is amazing. That is all I have to say that is good. In less than one month, I bought and returned this tv twice. The internal power supply broke both times. Based on other reviews, this is a common problem. Until Samsung returns to the quality they were once known for, I cannot recommend their brand.
Date published: 2025-03-10T00:00:00-04:00
Rated 5 out of 5 by from Best TV ever. This TV exceeds my expectations. The picture is crisp and the colors are vibrant.
Date published: 2025-03-06T00:00:00-05:00
Rated 5 out of 5 by from Good image quality - good TV - only when it works 1. TV quality OK , when it works 2. The "smart audio" keeps changing the volume so many times and at the wrong time that I had to disable it. Annoying feature. 3. I'm getting "server under maintenance" error code and the TV trying to load "terms and conditions" without letting me do anything else. My broadband internet works well; only when I connect to my cell phone WiFi the TV becomes responsive ... and then I have to switch back again to the normal broadband WiFi, which always works .... annoying experience with no resolution from Samsung team ( they are sending a technician ... but this is a SW problem ). 4. Some apps are slow to launch, but I don't know if this is an issue with the app developers ( i.e. ESPN ) , or with the Samsung TV. 5. I have to "hard reset" at least once every week to have the TV become responsive. No big deal, I can live with it, but I'm not 100% sure if this is expected. The 2 stars are because , when the TV works, the image quality is really good in my opinion. But only when it works.
Date published: 2025-03-09T00:00:00-05:00
Rated 5 out of 5 by from The Reviews are Accurate The reviews are accurate. You're taking a chance with the Samsung 77" S90D OLED. I purchased mine on January 31, 2025. As of March 9, 2025 it has already died. That's just 38 days, and the power supply has already failed. For 38 days it worked beautiful, and the display was beyond amazing!!! I read reviews before buying it, so I can't be upset that it happened. It's just sad that it only lasted 38 days. Samsung said that since it's under warranty the repair fees and all are covered by Samsung. I would hope so! LOL! I didn't just spend $2200+ for a TV that only lasted 38 days. HA! Thankfully the online support was very helpful in getting me where I needed to be to start a repair request.
Date published: 2025-03-11T00:00:00-04:00
Rated 5 out of 5 by from Good picture, poor quality Purchased this TV less than a year ago and while the picture quality and features are amazing, it has managed to break, twice, while it was turned off. There are some quality issues going on with the electronics in this model that causes them to burn out. Samsung is typically a reliable brand so I’m a bit disappointed to say the least. Especially since it needs to break a few times before you can be issued a refund or some other accommodation. Back to waiting on a tech to come and refurbish it, again.
Date published: 2025-03-08T00:00:00-05:00
Rated 5 out of 5 by from Great TV when it works TV died twice within 3 months. Can't get anyone on the phone to help with the 2nd repair. Have to keep waiting 2 business days.
Date published: 2025-03-05T00:00:00-05:00
Rated 5 out of 5 by from Do Not Buy. ANOTHER NO POWER failure S90D broke after two months. No power failure. Apparently this is common for this TV. Do your own research on Reddit, Best Buy. Multiple customers. Some customers have had to get service three times on one TV. No more Samsung TVs. Should have bought the LG C4
Date published: 2025-03-14T00:00:00-04:00
Rated 5 out of 5 by from TV have know issue Like so many people here I bought this and was not aware that there is a known issue with the power board. I bought the TV in Nov 2024 and got delivered Dec 1, 2024. And noticed it died a little over 90 days. And the part was replaced by Samsung; however based on recent reviews here. Now I am extremely concerned that this model may died on me just after the 1year warranty runs out, with my luck. My cheaper tv last years without any issues. I think Samsung should do a recall or replacement of this tv. It’s expensive and it’s really does not do well for the Samsung name. I lost my confidence in this TV’s ability to withstand the test of time.
Date published: 2025-03-15T00:00:00-04:00
Rated 5 out of 5 by from Great TV...BUT....... TV puts out a great pic.. but...O had some issues between my TIVO and the TV and had requested some 'level 2' tech support from Samsung.. NEVER heard from them. Very disappointing. The 'solution' from Samsung was to send a service person to the house but if he felt that the issue wasn't the TV, I would be charged $180. I finally came up with a workaround for my issue. Samsung doesn't care...
Date published: 2025-03-16T00:00:00-04:00

This page was printed on 3/26/2025 7:10:51 PM.