Tech specs
What do you like best about the product?
ThinPrint IT support is always quick and responsive with valuable information.
What do you dislike about the product?
I have zero complaints at this time. Thank you.
What do you like best about the product?
ThinPrint centralizes and simplifies our printer setup and management. Overall we have had WAY fewer printing and printer problems of all sorts since we started using ThinPrint. We also how have visibility of who is printing what to where.
What do you dislike about the product?
ThinPrint's setup is a bit involved and uses some unfamiliar techniques that you will have to learn - especially if you want to use their reporting/tracking tool. Accessing advanced features of printers can sometimes be challenging. It can be difficult to troubleshoot... when a computer or user doesn't get connected to the printers it's supposed to it can be frustrating trying to figure out why. The logging/reporting engine is a separate add-on installation that changes the way you configure the ports for your ThinPrint printers.
What do you like best about the product?
It removed the need to manage maintenance of different printer drivers on the session host. Improved printing speeds by almost 10 times. Installation is quite easy.
What do you dislike about the product?
Nothing much. However, the product team may consider a more seamless way to do migration of licenses between servers when we have to retire old servers. Currently we would need to reach out to the licensing team to do the transfer.
What do you like best about the product?
The ease of use, plug in your Thinprint hub, a little configuration and printing in no time, remote or office based no problem for Thinprint.
What do you dislike about the product?
The only downside was the print server configuration we required.
What do you like best about the product?
With first class support (which is rarely required) ThinPrint just works for our custom ERP integration enabling direct printing from our remote business systems regardless if they are on premise or cloud based. Its seamless and super fast regardless of the type of documents we print, product labels, shipping labels and plain old business documents. The all just just print perfectly.
What do you dislike about the product?
We'd love to see ThinPrint support Linux servers as not everybody uses Windows domains in this day and age.
What do you like best about the product?
The software makes it easy to print from icloud storage as well as to open files from every source.
What do you dislike about the product?
Its is a good software overall, but it may take time to learn all of its features.
What do you like best about the product?
Thinprint has made printing from our RDS environment on Azure flawless. The support team is very reachable and responsive as well.
What do you dislike about the product?
There's nothing much to dislike, however the admin/customer portal could be worked improved to provide customers the option to get new license keys when migrating keys from one session host to another.
What do you like best about the product?
It just works once you have it configured properly. Prior to ThinPrint we used a competing product, but we discovered that product was not utilizing the native print drivers. A huge benefit of ThinPrint is that is utilizes the native print drivers.
What do you dislike about the product?
It's a little cumbersome to configure. The user settings could be more straightforward. We occasionally have to reboot the Print Server because certain printers decide to stop printing. This seems to happen every 4-6 weeks with certain printers.
