Tech specs
Brand
VMware
Product Line
VMware Horizon
Model
Enterprise Add-on
Manufacturer
VMware GSA
Software Main Type
Subscription license
Software Sub Type
Utilities - desktop virtualization
License Quantity
10 concurrent users
License Type
Term License
License Validation Period
1 year
Licensing Details
U.S. Federal only
Bundle Support
1 Year VMware Production Support & Subscription Service
Category
Utilities
Installation Type
Locally installed
Packaged Quantity
1
Limited Warranty
Technical Support
Application
E-mail consulting - 1 year / 6 contacts, Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 1 year, Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4, Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2, Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3, Remote monitoring - 1 year, Technical support - 1 year - severity critical, Web knowledge base access - 1 year, Web support - 1 year