Research Hub > Kathryn Averyheart

Research Everything IT

Kathryn Averyheart

Kathryn Averyheart

Presales Manager
Kathryn Averyheart is a presales manager for customer experience at CDW. She is a tenured technologist with over 20 years of experience supporting customers as they navigate the ever-changing technology landscape.
Written by Kathryn Averyheart
1 - 15 of 15
Government Services: How AI Transforms the Citizen Experience
videoIcon
Jul 22, 2024 Digital Workspace Government Services: How AI Transforms the Citizen Experience
Article
3 min
By leveraging AI capabilities, you can modernize your state and local services to meet the technological needs of your citizens and enhance their experience as well as your public servants.
From
AI in Customer Experience Enhances the Buyer's Journey
videoIcon
May 29, 2024 Data Analytics AI in Customer Experience Enhances the Buyer's Journey
White Paper
13 min
To meet the elevated expectations of customers and employees, organizations must look to artificial intelligence and other emerging technologies.
From
Delivering a Modernized Tech Experience for State and Local Government
videoIcon
May 14, 2024 Cloud Delivering a Modernized Tech Experience for State and Local Government
White Paper
13 min
Cloud migration and automation offer states and municipalities the tools they need to provide employees and citizens with updated digital services.
From
What Is Intelligent Customer Care and How Can it Improve Tech Support?
videoIcon
Dec 22, 2023 Services What Is Intelligent Customer Care and How Can it Improve Tech Support?
Article
5 min
In today's interconnected world, seamless customer interactions are crucial, but organizations may not be equipped to handle unexpected events. Let's delve into these challenges and discuss how intelligent customer care can enhance tech support.
From
How the Internet of Things Is Like Monopoly
videoIcon
Oct 21, 2020 Security How the Internet of Things Is Like Monopoly
Article
3 min
To keep smart technology initiatives moving, governments and organizations must focus on security.
From
Analytics Culture: Key to Becoming a Data-Driven Organization
videoIcon
Feb 19, 2020 Data Center Analytics Culture: Key to Becoming a Data-Driven Organization
Article
3 min
Success comes when businesses establish a culture that supports data analytics.
From
Build Your Digital Transformation Strategy Around Your Stakeholders
videoIcon
Dec 04, 2019 Digital Workspace Build Your Digital Transformation Strategy Around Your Stakeholders
Article
3 min
This common scenario shows how CDW delivers better outcomes by keeping the wider mission in mind.
From
A Recipe for Successful Data Analytics
videoIcon
Jul 29, 2019 Software A Recipe for Successful Data Analytics
Article
3 min
To use data effectively, organizations must understand what information goes in and what insights they want to get out.
From
What Smart Cities Can Learn from Palm Trees as They Consider the Art of the Possible
videoIcon
Apr 03, 2019 Networking What Smart Cities Can Learn from Palm Trees as They Consider the Art of the Possible
Article
3 min
Digital transformation opens a world of possibilities, but government agencies need tools and infrastructure that can handle the flow of data now and in the future.
From
Why Pursuing Digital Transformation in State and Local Government Is a Lot Like Building a House
videoIcon
Mar 15, 2019 Cloud Why Pursuing Digital Transformation in State and Local Government Is a Lot Like Building a House
Article
3 min
A strong foundation in understanding your data can help your organization use it effectively.
From
How Machine Learning Improves Election Security
videoIcon
Nov 05, 2018 Security How Machine Learning Improves Election Security
Article
3 min
Analytics helps states and counties maintain the integrity of elections.
From
Attitude and Awareness Drive IT Careers
videoIcon
Dec 28, 2017 Services Attitude and Awareness Drive IT Careers
Article
3 min
Bringing the right mindset and paying attention to market changes can open doors.
From
Adding RFID to Your IoT Ecosystem
videoIcon
Aug 15, 2017 Networking Adding RFID to Your IoT Ecosystem
Article
3 min
Radio-frequency identification can help drive value with the Internet of Things.
From
NetApp’s SolidFire Storage System Takes Aim at Test and Dev
videoIcon
May 22, 2017 Data Center NetApp’s SolidFire Storage System Takes Aim at Test and Dev
Article
3 min
Good enough for service providers, this new storage platform can probably meet your enterprise needs too.
From
Nutanix Acropolis 5.0 Update Adds Key Features to Boost Efficiency
videoIcon
Jan 20, 2017 Data Center Nutanix Acropolis 5.0 Update Adds Key Features to Boost Efficiency
Article
3 min
Version 5 offers enhancements to the hypervisor, file and block services, Prism and a self-service portal.
From
1 - 15 of 15